A radiologist is a medical doctor trained to use medical imaging for the diagnosis and/or treatment of various diseases and injuries. Types of medical … See more
Read More| Friday | 7AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 6PM |
| Tuesday | 7AM to 6PM |
| Wednesday | 7AM to 6PM |
| Thursday | 7AM to 6PM |
1819 Denver West Dr Ste 101, Golden, CO 80401
(Translated by Google) The service was good, but when it comes to payments, if you go twice, they make two accounts when you are the same patient, the address is the same, I don’t understand, I made the arrangement for the first visit and I …
Add me to the list of people who got sent to collections. I definitely paid my bill months ago and I haven’t heard anything from them since. All of sudden collections again, this dropped my credit score over 100 points.
Like all the others here, my wife was sent to collections over bills we never received. We paid them over $900 in bills we DID receive, but they sent us to collections over $62 in bills we NEVER received. This company has some serious …
Horrible Customer service, most inept billing dept. ever!!
Nobody ever answers when you try to pay your bill. Pathetic!!!
Very poor customer customer and 3 days I trying to speak with customer service holding long time but Iam not able to talk
Did an OK job on the MRI. But there billing department is a bit harassing.
Completely missed read my MRI. I am an RN so I was able to see that along with my physician!
Exact same story as every other review. Very sketchy billing process.
Nobody knows how to do their job here and bill properly. Expect random bills months later. Never using them again.
Never received a bill. Debt collector called regarding a $15.68 bill.
I’ve had the same experience. Never received the bill.
This place it TRASH!! They have been hacked and don’t trust anything
Received a bill from a collection agency on a $13 bill that was already paid a month ago
Complete BS. I came in to talk to someone and since I didn’t have Medicaid or Ins they just gave me a BS pep talk and sent me on my way. Now they’re billing me $40. Smh . They don’t care about you..just your $$$
Never sent a bill but sent a notice 6 months later threatening to send me to collections over $60. Unbelievable.
Same story as everyone above. I paid my bill in full two months ago and now a bill is going to collections. What kind of operation are you running here?
I have been trying to get in touch with the billing department for THREE days now and I even called the office number in hopes they could help me but I got sent back to billing who NEVER picks up their phone. Tell your doctor to send you elsewhere.
Just received a call from a collection agency stating that I owe 270.00 to Colorado imaging from April 2016. ???????? I have never received ANY kind of statement or bill from them. Not sure I ever had any services provided by this …
Zero customer service. Had appt ordered by the VA, they are trying to bill me and send me to collections. Thet have sent less than a 100 bill to collections. Lady on the phone says it’s my problem. What a joke.
Nope. Nope. Nope. Bad billing practices, unclear explanations, blame on others (namely the hospital, insurance company claims, mail) and no resolution but to just pay or go to collections. If the insurance company takes the money back, the business should write it off for tax purposes. Thats the cost of doing business.
Just got a letter saying that Colorado Imaging Associates (CIA) placed my account for collection. That’s funny because I have NEVER been to CIA. I have never got a bill from them either… I tried to call to their bill center, they placed me on hold and then eventually hung up on me .
Terrible billing process. Seen at ER and informed them NOT to send bills to physical address multiple times. Never received a bill or call. But of course a debt collector could call. Disappointed with the medical industry and they’re …
Received a letter from a debt collector -BC services inc. Longmont Colorado. For a balance of $669.95. I’ve never heard of Colorado imaging associates. Clearly a fraudulent company.
They have a visiting radiologist to the broomfield hospital. They dont mention the hidden charges after calling back and forth and even do not give out any estimates until the final appointment is set up. …
Same as all of the other review below, they didn’t even try to send me a bill and sent it to a collection company and all the the customer reps are rude. I asked how collection company sent me a bill, but they couldn’t send me and she said …
I just found out I was taken to collections over a 35 dollar bill. I never even visited Colorado Imaging Associates. The collections letter was sent to the wrong address as well. Surely this company is running some sort of scam.
This company is a total scam and should be investigated by the state of Colorado for fraudulent activities. Months after talking to Beth about the scam that you are I get another call asking for a bill to be paid. I will be filling a complaint with the state of Colorado over your fraudulent business.
Terrible company. They double billed me for a procedure that the hospital already billed for and failed to provide detailed billing. Highly unethical.
Similar story here. Their original submission to my insurance carrier failed to show it as an accidental injury, which meant I should have had $0 copay. While Colorado Imaging eventually provided a revised submission, the insurance carrier …
Same issue here. I was sent to collection for 305$ by them without ever receiving a bill from them. I never dealt directly with them, they claim they don’t have insurance information and they never tried to get it from me ( I gave it to the hospital where I did the radiology exam..). Not a happy camper at all
I am changing my original one star review to 5 stars. I had an issue with billing that led to me getting a surprise bill in the mail after I had paid 100% in full. After speaking with Darlene, it was resolved in the most timely and …
My bill was also sent to collections prior to actually receiving a bill. Perhaps, with the plethora of similar complaints, they should work on finding better ways to send their bills out.
If I could give this company zero stars I would. Like everyone else posting here, I never received an actual bill. This went straight to a collection agency after several months. The collection agency had no useful information about the …
Billing nightmare. Stuck in a loop of the $380 CAT scan BCBS claims is a duplicate which it’s not. BCBS says resubmit the claim which Colorado Imaging will not without an authorization number from BCBS which BCBS says they don’t need one I …
Better pay your bill instantly or it goes to a debt collector. I attempted to pay my bill and I couldn’t find the bill that they mailed me. So I waited for a second bill to come in the mail and instead I got a letter from a debt collector. They had already reported me to a credit agency!
Got sent to collections after never once receiving a bill or any notice that I even owed anything. After doing some research this is either a scam OR a horribly ran company. The amount of problems that people have with being sent to …
My husband received a collections notice from BC Services dated 1/11/2021 on behalf of Colorado Imaging Associates. I called Colorado Imaging Associates and after speaking to two different representatives, neither one was able to locate an …
Wow. Same story: never received a bill until the collections notice came. Wonder if he also owns the collection agency. A simple phone call could really go a long way to save all of your customers this huge hassle. So excited to spend my day off calling around to try and settle a $35 bill.
I received a call from a collections agency today for $13.80 stating it was Colorado Imaging Associates. I paid in full once I left and never received another bill. I’d avoid them and understand why they have such a low rating. I highly …
FRAUDULENT COMPANY – sent me to collections with NO WARNING for a bill I never received! They had the wrong address and never bothered to check. Terrible company.
Same story as all the rest here. Went to the hospital, everything was paid through my insurance, except for $628 that I owed to the hospital which I paid. Out of the blue I get a collections notice and phone call from a BC Services and …
They sent me a bill last month & I paid more then half and they said they would let me make payments and as long as it was paid in 3 months I was good. I never got a bill instead they sent me to collections. That’s crazy. I was following …
I just received a notice from a collections agency (BC Services, 550 Disc Dr., Longmont, CO 80503) that I owe $682.97. I have NEVER received a bill from Colorado Imaging Associates. I have no idea what the charges are for, or when or …
I wish I could give them a big fat negative 5. Similar to the other ratings and reviews this company isn’t in the business of billing, other than sending it onto to a collections agency ASAP. Get this, they had my physical address for me ( …
My husband who had a couple of bills with the above mentioned company passed away in June of 2020. I spoke with someone at the establishment and let her know of his recent passing. I was told that someone would get ahold of me to discuss …
Absolute trash company, I paid this bill through Centura Months ago and was sent to collections with no warning whatsoever. When I called and left a voicemail no one called me back or reached out to me, impossible to get a human to answer. This place should be sued and not allowed to do business.
Went into the hospital for a broken back in march. Received one bill from Colorado Imaging, paid everything right away and thought we were square. This matched my insurance EOBs. UNTIL I received a notice from collections that I was …
Never received a bill. Got a notice from a debt collection agency saying they were trying to collect the amount of $24.99. Terrible customer service.
Twice they have sent be to collections for an unpaid bill. Only I never received either bill. They claimed it was because the address was incorrect, but you better believe that the collection notice came nice and easy with the same …
***UPDATE****
I was contacted the day after I posted this review by a kind lady named Paula. She was very concerned about my inability to navigate making a payment and wanted …
The most horrible service I went for a strep infection and I ended up with a medical bill of $12K and not only that once it was paid by an organization. …
Never fun to get a bill BUT I wanted to share that my experience has been the complete opposite of all the negative reviews for this company. I have had imaging done at a hospital on three occasions and on all those occasions I received a …
Ditto what everyone else said- no bill and was sent straight to collections. I was finally able to get through to someone after multiple attempts and the person sounded clueless and was confused on why I didn’t receive a bill. He apparently …
Same story as everyone else here. I received a (VERY RUDE) call from BC Agency. The lady asked for my personal info to verify MY identity (she was the one who called ME.) I refused to give her my info, and she got ruder. She claimed they …
A bill with services rendered to my husband on 1/11/2017 and 12/5/2017 was sent to collections with B.C. Services, I did not receive any communication about this bill until 12/20/2020. I asked BC services to verify the debt. They sent me …
FRAUDULENT COMPANY – sent me to collections with NO WARNING for a bill I PAID! Absolutely ridiculous – to CO imaging associates, don’t be surprised when you are served with a lawsuit. Find a legitimate way to make money and stop SCAMMING your customers.
Same story as everyone else. I received a notice from a collections agency today (11/25). The letter is dated 11/12 – interesting it took nearly two weeks to arrive. Of course, I never received a bill from Colorado Imaging. I am aware of …
We received a Bill in the mail for the balance due after insurance. I tried to visit the website provided on the statement to pay it. The website doesn’t exist. I tried the payment app listed on the statement. The app works, but this clinic …
Like many others have experienced, they sent my bill to collections AFTER I paid it in full! I never received any emails from them — only Centura, and I paid my bill through them entirely. I never received any correspondence that my bill …
My bill was paid weeks ago yet I still keep getting automated phone calls every few days… If I get sent to collections over my bill that is paid in full, I will report them to the BBB
Unethical Medical Billing Practices.
I am adding my review to the countless others that never received a bill from …
This company needs to be investigated by the BBB. I had a procedure done in February of 2022. I never received a bill or phone call that I owed money. I received a phone call in November 2022 from collections saying that I owed money since …