COMPAS X-STEAM offers Internet, phone, and television services in Morganton, NC. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
305 E Union St Ste A100, Morganton, NC 28655
(Translated by Google) Cable compass
(Original)
Compas Cable
(Translated by Google) Very good service.
(Original)
Muy buen servicio.
Like
Horrible reception.
A little busy.
Great friendly staff
Worst ISP.
On time on point and on demand
Hard workers and very pleasant
Great service and awesome costumer service.
The lady’s are very rude and disrespectful.
Pay the bills on time and they still cut it off
Sucks but it’s your only choice in morganton
Nice clean and friendly store.
Morganton is full of Greedy people and they want your money
Friendly ladies and there is only two if them so be kind and patient.
One star is too good for CC.
Wanted AT&T but could only get compas, internet works desent
Internet cuts in and out constantly. Poor service.
Use to be the best cable around not so much anymore.
Reliable- only rarely out and usually just during a storm so understandable
Its a bad ISP because they dont know how to mange it properly and keep it consistent
Pure trash internet only option if you live in city limits monoply at it’s finest.
Expensive…so-so service…
Excellent Customer Service…. internet always works…. and yes, I had other choices in MRN.
Internet is by far the worst I’ve ever had. Compared to charter it’s about 8 times slower for the same price. Always dropping connection also
Horrible Customer service! They can not even look up your account with your account number. Call for a repair person, tell them to call in advance to make sure someone is there and they don’t. A week after the service call is placed they still haven’t shown up.
Constantly drops out, wayyyyy over priced for what you get, constant drops and outages. If the city didn’t have a monopoly on it then no one would use it.
Quick and easy first time sign up and installation.
PLEASE FIX YOHR HORRIBLE SERVERS I HAVE 400ping 10 upload and 10 download DURING THE COVID 19 IMAGINE THAT YOU WANT US TO STAY HOME BUT CAN USE INTERNET FOR ANYTHING
Terrible internet, terrible service. When you have a monopoly you can have a bad product and be as rude, disrespectful and dismissive to your customers as you’d like. An ISP so bad I’m considering moving.
The internet goes out every night at about 12 and the worst part is you have to pay your first bill in person…so I have to take time off from work to pay my internet bill. Explain that to your job???
11 day wait for internet service activation. Not acceptable. You have my money why don’t I have service.
can’t get through a 30 min netflix episode without losing internet connection at least 3 times. super slow and unreliable. i miss spectrum.
Completely unacceptable to order internet service from this company on September 1st to be told it won’t be connected until September 22nd. Really terrible customer service to do that to people using the excuse it’s labor day weekend and …
Paying over $200 for cable service, cable keeps going out, call customer service, they say there is a outage in your area our techs are working on it and the cable will be out for days!!! Worst cable service ever!!!!
Dropped local channel for nearest city (WLOS-Asheville). Evidently slowing internet speeds to force you to upgrade. Expensive rates and poor service but no other option if you live in city limits. GovCo monopoly. Nothing like market competition to get services up and prices down.
Consistent outages! Hard to get anyone on the phone to report issues! To bad the only cable service in the area!! Much rather have spectrum!!
The lady at the desk in the far right that set up the internet for us was very snooty … sorry to ask you questions about the services you are offering. So far all the reviews I’ve read about this company have been terrible and I really hope that isn’t the case.
If I could give negative stars I would, Compass Is one of the worst internet/cable companies we have ever dealt with. We have had so many issues with our WiFi going out, and we pay for the 100mb and we’re lucky to even have half of that majority of the time.
Constant outages, Slow speeds, and poor customer support. Would switch to Charter if I was not forced to use compas.
This is the only company we can get. Its not the worst. We only use the internet and its not too expensive. The internet works pretty good, and we live in a household of 3. Gaming, watching streams, and social media all work fine. There is …
I have the internet only, which works well enough, when it is working, I get intermittent drops and packet loss, very unstable, I game so when I get dropped from games and lag, it is very evident. I have a very nice router and use a network cable right to my pc, so I know it isn’t a wifi issue (tech support loves to blame wifi)
You know, I see several poor reviews, but I’ve used Compas ever since it was established. We have turned it off and on several times, and had any number of levels of cable, and never had a problem. We pay for the middle level of internet …
Very high priced for internet that doesn’t always work. Had bad customer service when calling and asked for a manager and gave my number. Never received a call its been a week
Internet connection is always dropping, always. At least 3 times a week. In the age of internet only homes and smart homes reliable internet is very important. Compas is not in anyway reliable! Oddly when they did all their price hikes and …
When it works it’s okay. It’s just a matter of it working. I’ve been trying to no avail to have an issue corrected for over 3 months. If I could get anything else I definitely would. Unfortunately, they have a monopoly within city limits. Truly poor service. I wish Charter was available here.
200mb offered before competitors outside town limit. I’ve had it for years and it’s been reliable, much more do than when i had Charter when i lived outside town limits. …
Listen they are a monopoly… you can’t get anything else besides satellite here. They won’t let any other cable company come in because they know they wouldn’t have any business anymore. Its overpriced and I canceled cable. It’s a terrible …
And nobody else is gonna seek legal action or anything? Well i’ve had bad internet but wow. The cable is fine but because they know Charter Spectrum would put them out of business Compass wont allow it. Typical monopoly company but I …
Expensive rates and poor service but no other option if you live in city limits….monopoly? 13.26 mbps download/ 4.32 mbps upload is the fastest speed I’ve gotten all day. Roughly a quarter of what I pay for. I called customer service and …
I have never had any kind of complaint with this company. Have had the occasional outage due to weather and such, but I have always had a signal when I needed it. I have never had any occasion to call costumer service so I cannot say …
I can’t begin to explain how disappointed I was when I learned Compas had a stranglehold on Morgantons internet provision. I left Valdese with a great experience with Spectrum and was hopeful that Compas could hold a candle to it. I was …
Internet is ALWAYS going out switching to At&t or Verizon or T mobile! I have a problem with this Internet once or sometimes TWICE Every month!!!!!!!
I pay for 200mbps, I get between 6mbps and 130mbps based on the time of day. The nameservers they give you are also really flakey, a lot of common domains don’t return any records. Had to switch to Google’s servers because of how bad it is. …
It was a little more complicated setting up than other places, but the staff were friendly. They came to the home and completed the set-up, so we did not have to do anything. They are also located inside the building under the water tower downtown, so it is a convenient location.
Terrible service, blatantly lies about the speeds offered. Paying for 100 mb, barely get 50 kb most days, sometimes get 1 or 2 mbs. Disgusting, hope spectrum gets more coverage and puts them out of business.
i am payig for 100 mb and I only have 20 mb. this is obvious cheating , robbery and monopoly. shame on u
Compas Cable is a waste of good money the internet is very very slow & right now it’s completely out at my house yet I have to pay high dollar for this service. The city got a good deal just bad for the consumer & during a time when we have …
the service i pay for has been dropping 2 to 3 times a day for months now and the service people that they send out have been saying they will get to it as they can because its a noise on our street. My house uses the internet for classes …
Can’t even get good internet with this company horrible customer service wifi goes out ever day or two. They blame it on a broken modem then says its with everyones wifi. We need to get rid of this company.
Wish I could give zero stars
Shady in that they will not allow other internet services in town limits. Not …
New to town and honestly, was hesitant about getting Compas b/c of the bad reviews, so initially opted in with AT&T DSL offering 75mbps, but was worried about speed since my wife and I work from home. So I went to local shops and venues …