(Translated by Google) They don’t care about the patient, I’ve been in crisis for a week, I’ve called, they’ve left me waiting twice, they don’t know about mental health. They don’t know how to attend, they have no idea of a crisis, they …
(Translated by Google) Very disappointed in this place, the service is terrible, they are incompetent, please do not put your health in the hands of these people. I do not recommend to anyone!!! …
The doctor was ignorant. Dr. uses personal questions to create emotional responses to easily diagnose patients doctor also caused me to have anxiety attack. After leaving the appointment.
I certainly have simply obtained a very definitely tremendous journey from this area in a fairly most important way. There basically expert guys essentially are handy to type of serve with hardly the exceptional offerings to their patient, …
Terrible doctor and staff, they never return our calls, nerver answer the phone, terrible customer service. Never do what we ask for. Go somewhere else.
Avoid this place at all costs. I have no clue how this place is still in business. Staff is the worst, doctors are literally students that got stuck here for assignment. No one cares about you or your needs.
They run an illegal practice. They prescribe meds without the doctor seeing the patients. They have interns see you. I am reporting them to the Florida board of medicine.
Absolutely horrible no air conditioning August 01,2019 or July 28-31they did not reschedule any clients had clients kids especially the elderly clients siting in heat I spoke out to them ask for the manager to get a fan on the clients I …
This place is an absolute joke! Worst customer service I have ever received. With this pandemic going on and compass doing everything remotely it takes days to receive your meds.
This place is just a mess. Like other reviewers have mentioned, prepare to wait 2-3 hrs for your actual appointment. With no real answers from anyone whatsoever. Please, please avoid this place at all costs.
I waited over an hour for someone to pick up the phone to give an appointment for a patient and nobody responded. I always refer patients there. I like their services, but the waiting on the phone should be addressed.
If I could give a zero, I would.
EXTREMELY POOR PATIENT SERVICE!
They don’t call you when scheduled, when you call them they take forever to answer. They should be ashamed to treat people this way.
They don’t even deserve one star, this is the worst place to go for any kind of counseling and help. Please I know if you’re going there is because you need help and are in a delicate state as I was when I went there so take my advice and …
Great staff and excellent doctors. I highly recommend CHS for those who want genetic testing, have migraines, or need to detox. Really caring and helpful.
Absolutely horrible. Good luck getting your prescription within a week. Staff is the worst with trying to do anything other than tell you they can’t help. Apparently there’s no one in charge to help you either.
Pill factory. Seems ilegal
I was misguided by my Primary Care Doctor to receive services at this “store” because I was feeling like almost all 68 years old people feel. After wait almost one hour I was interviewed by a nursing student as he disclosed to me. He pose like an interviewer
Who do I have to call to get a hold of the billing department? It’s been 2 weeks and no one is answering. They do not answer their emails either and they never call back.
Tried to charge me $25 for a visit I rescheduled then set appointment for 11/28/2016 @ 8 a.m. and I got into 3 car pileup and after discharged from hospital I called so I didn’t get charged come to find out Danielle never set appointment …
There are 3 Hispanic women that work in the front and they are utterly rude and disrespectful. I thank God I have been changed! I stare at then hoping I would be tested but of course not. It’s a shame that people can bring it the worst in …
I just sat on the phone with this office and was put on hold twice for a total of an hour just in order to schedule an appointment. The person answering calls at the front desk is sarcastic and rude over the phone. What a nasty manner with which to handle people who are seeking mental health services.
As a former employee, I’m warning you to save yourself the trouble! I’ve heard it from the owners son myself, they only care about revenue and seeing as many patients as possible, regardless of quality of patient care. Constantly …
This place is so unprofessional lack of communication. So unpleasant when I have to come. The place is filthy. Appointment set for 12:40. After being told I was next since 2pm I walked out at 3pm. They are very needy of a structure for …
I had the pleasure of meeting Shenna, when I needed a Doctor the most! When my husband passed away three years ago I was having and still am a really tough time dealing with the loss of my husband and she has been my Doctor close to three …
My wife and daughter traveled here from homestead for an appointment and were received by a really rude front attendant. The attendant wasn’t well informed about the documents that needed to be filled out. While waiting for their turn, they …
Had two appointments for my daughter via telehealth because of Covid-19 and both times, never received a call from the doctor. Even after calling the office and being told someone would call me, still nothing. A complete joke this place is. Avoid.
I’ve called on two different occasions and no one picks up the phone. I do get to hear the same on hold music for the longest, even after pressing “0”. …
Mariam or Miriam who works at this company is very rude and has no level of customer service experience. I was transferred around and very patient, when I was put on the phone with Mariam she was immediately frustrated with my request for a …
I’ve been seeing Sheena Spurlock for therapy weekly for a while now, I followed her from her previous practice. She has been the first therapist that I’ve been honest with regardless how difficult the subject matter, that’s because she has …
For the sake of your mental health go somewhere else… Will withhold medicine from you, impossible to reach anyone or get someone on the line, never a DR/ nurse willing to talk to you. They do not actually care about your well being.
Do not go here. Every time I come there is an issue and they want to reschedule. Today was the last straw for me. I arrived early for my appointment. I signed in and was instructed to sit and wait for my name. I waited 45 mins and went up …
All of these reviews are valid. The doctors never call and if they do they don’t even let you talk. They prescribe medication and follow up for 4 minutes. They don’t even answer the phone when you call they don’t even answer. This clinic needs to be sued or reported for malpractice!
Office has come a long way from the reviews from 8months-1yr or 2 ago. It’s a small wait to get someone on the phone but appointment was made within the same week, fast and friendly service, and Dr. Segul is very professional and great at …
I recently had an appointment here and I have pretty mixed feelings about it. The employees were nice, and I really liked the med student and doctor that I saw. They were extremely nice and helpful and I honestly have no complaints there. …
After being taken into a room and waiting for 3 hours, they decided to tell me my doctor was on vacation so I was seen by another doctor I had a previous bad experience with which I was I requested a change of doctors. It took everything I …
As a new patient, I was actually surprised how un-responsive this group is. Basically you can call their local numbers, or the 1-800, the results are the same, no one will pickup the phone, and your odds of getting a callback are low. I …
I’ve been going to compass health systems since I was 15 I am now 18. Dr. Sheena is an amazing doctor she cares about her patients and finds the best way to treat them. She shows empathy and compassion to her patients and she’s always on top of everything you can always count on her !
MEDICAL RECORD DEPT DOES NOT KNOW HOW TO REQUEST RECORDS. I have been trying to get my step daughter’s medical records from GA for over 2 months. I signed a release request and a month later I get a phone call that I was given the wrong …
Had an appointment via telehealth due to Covid-19 and never received a call from the doctor. Re-scheduled for a later time and again nobody called me. the lack of professionality in this place is unacceptable. They were very quick to take …
Amazing doctors! DR. Shenna is wonderful, I been coming for almost 6 years and she always has a smile on her face and is a wonderful and caring doctor. Place is clean and amazing. So thankful I found such a caring and wonderful place to call my doctors.
One of the most unorganized places I have ever experienced. I have scheduled two appointment so far and both times never got a call even though they were confirmed. If your having issues get ready to be on hold for a long long time. I’ve never seen a doctor office be so hard to get a hold of. Feel so disrespected of my time.
This place is absolute TRASH. I waited over a month for my scheduled appointment, I confirmed the appointment and set up the patient’s portal. I connected as instructed at the scheduled day and time I waited over 30 minutes and the doctor, …
I am sort of shocked at the 1 star reviews. Yeah sometimes you gotta wait, yeah sometimes there is an issue with the insurance, but that isn’t at the fault of the facility. Sheena is amazing, and so are all of the other Doctors I’ve seen …
Had an appointment today with Elizabeth Potter at 130pm and she never called me. An hour later and I’m on the phone with her office right now and they don’t have any good answers for me. They just say I’m sorry we are having a hard time …
Absolutely the worst, they cancelled my appointment and rescheduled it to an impossible time without telling me. The reason they cancelled the appointment was because I needed to call the insurance for authorization but they never told me …
I am convinced that all the reviews that gave this place more than 1 star are family members of the doctor. They charged me for a session that I didn’t have, told me to stop taking meds that I actually needed and made things worse. You cant …
Impossible to get anyone on the line for any reason. Whether it be prescription refil, a failure to send prescription to pharmacy, or a billing error, you’re on your own. I have called dozens of times and not once do I recall someone …
Scheduling has been good and efficient. I get text with all the details before every appointment.
My appointments have been helpful with anxiety and depression. There are allot …
The most caring, professional staff and structure of the program. Clients are addressed individually and treatment is specific to each, not generalized.
I made an appointment for my child last week Thurs with a doctor Michelle Desouza via telemedicine. It was 30 minutes past the appointment time and I called to inquire if the appointment was still going to happen. I was told by the …
I know from personal experience this place saves lives. The team of staff care and everyone there was kind and took the time to really help out from the MHTs to the CEO. This place is a Godsend.
As a supporter of my partner’s loved one, take out group meetings, seeing the interaction between them, the loved ones and their families, this coming from an addict suffering with PTSD, anxiety, and depression, the center is a breath of fresh air. Thanks.
I went here, and it helped me so much. The staff all cared so much and were so understanding. The therapists were the best. I highly recommend this place.
The management team and staff of This place are top notch. Extremely talented, dedicated and truly care about the patients. This is clear as soon as you talk to them.
STAY AWAY. I went here to get a referral for an MRI for a brain tumor. Long story short their office is so horrible that i had to cancel two MRIs because they can’t figure out how to send either me or the radiologist a referral. I literally …
We really like Sheena Spurlock, we both see her and she’s so thoughtful and attentive and we feel like she listens to us. She’s very knowledgeable and we feel like she really cares, and that’s so important.
IF you are committed to getting better, can keep an open mind, and show up to do the work, this place is amazing. I went for 8 weeks and it helped tremendously. They are helpful.
Sheena Spurlock is a great doctor. My fiancé doesn’t believe in doctor. He always thought that he always heals himself. But he changes completely after he talked to Sheena Spurlock is very thorough, thoughtful and knowledgeable. Thank you for helping my fiancé heal. We really appreciate you.
This center provides get admission to to neighborhood resources for the elderly via the splendid work of the targeted case supervisor staff. Friendly and useful crew equipped to aid the community.
Dr. Sheena Spurlock has been my Psychiatrist for more than 15 year’s I’ve been in good fingers a lengthy time. So, i will notably recommend her and Compass Health Systems.
Doctor Sheena Spurlock is an excellent doctor who always takes the time to listen to my concerns. I never feel rushed while in his office, which is the case with many of the other doctors I’ve seen throughout the years.
Dr. S. Spurlock is a trusted that I have had the honored of working with as she grows her practice. She is ethical, thoughtful and thorough. I highly recommend her and her practice.
Dr. S. Spurlock is a trusted that I have had the honored of working with as she grows her practice. She is ethical, thoughtful and thorough. I highly recommend her and her practice.
The office was very nice, the space was a good size. The people were friendly, and the doctor made me feel welcome as well. I didn’t wait too long and they were thorough.
I have been going to Dr. S. Spurlock for a number of year’s. She has been an angel for me in my life in a number of ways! I would highly recommend her!!! She is a wonderful doctor.
Definitely helped and are continuing to help with my mental health issue. There is a waiting list for counselling which cannot be helped but they have been so kind in offering temporary help. Worth giving them a go for sure.
I’ve really felt listened to here by all of the doctors. They’ve been really wonderful. I did have one not as pleasant conversation with a nurse, who didn’t seem to understand mental illness well at all, but she was just taking my vitals …
Worst mental health facility in Dade county. Horrible logistics and nobody answers the phone when you call. Nobody responds to emails. And the psychiatrists barely spend 5 minutes with you on the webcam call. An you get assigned a …
My doctor after many years shut down his practice so I turned to CHS. They took me time to get me in and back on meds, however the manner appears adequate in assisting me reach my dreams with these professionals. I feel they supply ample attention offering help for me as the man or woman and what I am going through in life.
I have been with this growing place for over six years. I will have to say it is a pleasure to work with such a group of caring professionals. Our staff and management go above and beyond for the care of patients and employees alike! This is truly an amazing company to work for!!
I’m a longtime patient and I’ve always been pleased with my experience with Dr. Sheena S. and her Staff. My mental health has been well cared for. I will always be a patient here.
Originally when I first started looking for a physiatrist I made a few appointments with different doctors to find someone caring, knowledgeable and experienced. My searched stop with Dr. Sheena Spurlock! She’s polite and attentive to my needs. I would recommend her services to all that need it.
Had a great first session I can’t wait for my next follow up. Well I’m so many sessions in and I really enjoy talking to Dr Sheena Spurlock. It has really been helpful.
After reading some of these reviews I had to comment. I never write a review But I have to say I have been going to there for years and they have helped me with best care. I see Dr. Spurlock every month. She has been very good and helpful to me. I highly recommend them.
Great staff and wonderful programs. Very helpful and supportive. Glad my partner is receiving services here. His doctors are great and respond quickly. Very fast to act on the help and support he needs.
The staff is really nice and friendly. My doctor that I see is the best. She takes time with her patients and is very understanding. I feel very comfortable going there.
Had a great experience with Dr. Sheena Spurlock and her staff. I had all kinds of issues with the teledoc (user error) but they worked after hours to get me on the call. I’m excited about continuing to work with them.
Have a teen who is suicidal and emotionally unstable is/was very difficult. We had an amazing team at this place that helped all of us understand why and how we could help and hurt the process. The techs who went to school with my child and …
Absolutely amazing. I regularly would get shortness of breath and extraordinarily rapid coronary heart rate to the point I struggled to speak when imparting to a crowd. This medication completely prevents that permitting me to existing in a clear and targeted manner. Truly a existence changer and miracle for me.
The staff members are caring. The mental health take Will always talk to your if you are feeling bad. The doctors are wicked smart and listen to your opinion. The hospital is clean and looks brand new. And all the patients go through a filter so someone who is very psychotic is not put with someone who is not.
This place has been a blessing. I wish for my son’s sake I would have known about it sooner. The staff is great! Kind and caring with everyone! ECT Treatments are a blessing! Thanks.
As a professional with 26 years experience in private practice I have referred several clients to Sheena following my policy of only referring to professionals to whom I might refer a family member. Clients who saw Sheena Spurlock always …
I have to completely revise my earlier review. They did an exceptional job of treating my bipolar wife this year. She out of the hospital now and doing well. Big thanks to the entire staff.
I can’t speak for all the Doctors on staff but mine has been great. My last Dr. was basically just another drug dealer but my doctor here actually cares about my well-being and that is a most welcome change from what I had become accustom too. I would recommend this place for anyone seeking ACTUAL help with substance abuse issues.
As a mental health professional, I confidentiality recommend The Compass Health Systems to anyone struggling with mental health issues and addiction. The staff is caring and understanding, as well as being highly qualified to help clients. …
This place legitimately saved my life, I have spent ten years in and out of therapy and seven trying different medications with no success, including residential treatments, so I was doubtful I would receive any help here. I was completely …
Incredibly unprofessional. I have had a back-to-back appointments canceled by the doctor with zero warning or alert that I had to call into and find out for myself that they were canceled. This office will lie to you and say that they …
I’ve been seeing Sheena Spurlock for therapy weekly for a while now, I followed her from her previous practice. She has been the first therapist that I’ve been honest with regardless how difficult the subject matter, that’s because she has …
Considering the large volume that this center deals with, I think the personnel at Compass Health Systems does a great job. I was there today for the first time, and it did take a long time, but I was treated kindly and competently. If you …
The entire staff was wonderful! The Nurses were very quick to respond when i lost control over the waterworks. They helped me feel very comfortable there and on the day of discharge they actually checked to make absolute sure that i still felt ready to go before letting me go home. Possibly the best hospital I’ve ever been to.
There is the best Doctor. Her genuine concern and ability to put issues in perspective is an amazing skill. Our whole family is in owe of her skills and her care. We have gone through horrific times, but he has been able to be there for us …
I went here when I was very depressed and they helped me a lot. Some of the other patients were very unsettling but the nurses handled them very well and made me feel comfortable and welcome. They listened to me and helped me get on …
(Translated by Google) They don’t care about the patient, I’ve been in crisis for a week, I’ve called, they’ve left me waiting twice, they don’t know about mental health. They don’t know how to attend, they have no idea of a crisis, they …
(Translated by Google) Very disappointed in this place, the service is terrible, they are incompetent, please do not put your health in the hands of these people. I do not recommend to anyone!!! …
The doctor was ignorant. Dr. uses personal questions to create emotional responses to easily diagnose patients doctor also caused me to have anxiety attack. After leaving the appointment.
I certainly have simply obtained a very definitely tremendous journey from this area in a fairly most important way. There basically expert guys essentially are handy to type of serve with hardly the exceptional offerings to their patient, …
Can’t get a hold of them
They lie in order to get you signed in
Filthy disgusting office.
Waiting tome is ridiculous
Great staff,and great service.
Worst service…. Won’t recomend.
Dr great.
THE MANAGEMENT THERE IS UNPROFESSIONAL ,,,,THE MANAGER AND TEAM LEADER IN THE BILLING DEPT. DO NOT KNOW HOW TO TRAIN THE NEW STAFF,
Great place, great environment, very professional. Highly recommend
Full intent on filing a former complaint for unprofessional staff and incompetent medical staff
🚮 someone needs to clean up. It’s so dirty, smells horrible and the wait time is ridiculous. …
IS there any way to put a 0 star ? this place is a mess, very unprofessional.
Never again will they get my hard earned money or waste my valuable time.
Parking is awful, and the office is unfinished, but they’re no-nonsense and professional.
Unfortunately the staff doesn’t work well and the place is very dirty
They don’t follow the time of operation, they never answer the call also
Waiting more than 2 days for a prescription because the doctor did no send it to the pharmacy yet.
The wait times aren’t too long. And the psychiatrists do their jobs in a professional manner.
Terrible doctor and staff, they never return our calls, nerver answer the phone, terrible customer service. Never do what we ask for. Go somewhere else.
Absolutely amazing place.
Avoid this place at all costs. I have no clue how this place is still in business. Staff is the worst, doctors are literally students that got stuck here for assignment. No one cares about you or your needs.
They run an illegal practice. They prescribe meds without the doctor seeing the patients. They have interns see you. I am reporting them to the Florida board of medicine.
Absolutely horrible no air conditioning August 01,2019 or July 28-31they did not reschedule any clients had clients kids especially the elderly clients siting in heat I spoke out to them ask for the manager to get a fan on the clients I …
This place is an absolute joke! Worst customer service I have ever received. With this pandemic going on and compass doing everything remotely it takes days to receive your meds.
I waited for an appointment for a whole month and the doctor simply did not call me back on the appointed day without explaining the reasons.
This place is just a mess. Like other reviewers have mentioned, prepare to wait 2-3 hrs for your actual appointment. With no real answers from anyone whatsoever. Please, please avoid this place at all costs.
I’ve called twice, to make an appointment and no one has answered or called me back… …
I waited over an hour for someone to pick up the phone to give an appointment for a patient and nobody responded. I always refer patients there. I like their services, but the waiting on the phone should be addressed.
If I could give a zero, I would.
EXTREMELY POOR PATIENT SERVICE!
They don’t call you when scheduled, when you call them they take forever to answer. They should be ashamed to treat people this way.
They don’t even deserve one star, this is the worst place to go for any kind of counseling and help. Please I know if you’re going there is because you need help and are in a delicate state as I was when I went there so take my advice and …
Great staff and excellent doctors. I highly recommend CHS for those who want genetic testing, have migraines, or need to detox. Really caring and helpful.
Absolutely horrible. Good luck getting your prescription within a week. Staff is the worst with trying to do anything other than tell you they can’t help. Apparently there’s no one in charge to help you either.
Amazing, lovely staff, fantastic facilities.
Pill factory. Seems ilegal
I was misguided by my Primary Care Doctor to receive services at this “store” because I was feeling like almost all 68 years old people feel. After wait almost one hour I was interviewed by a nursing student as he disclosed to me. He pose like an interviewer
Who do I have to call to get a hold of the billing department? It’s been 2 weeks and no one is answering. They do not answer their emails either and they never call back.
Dr. Sheena Spurlock is beyond amazing.
Tried to charge me $25 for a visit I rescheduled then set appointment for 11/28/2016 @ 8 a.m. and I got into 3 car pileup and after discharged from hospital I called so I didn’t get charged come to find out Danielle never set appointment …
There are 3 Hispanic women that work in the front and they are utterly rude and disrespectful. I thank God I have been changed! I stare at then hoping I would be tested but of course not. It’s a shame that people can bring it the worst in …
I just sat on the phone with this office and was put on hold twice for a total of an hour just in order to schedule an appointment. The person answering calls at the front desk is sarcastic and rude over the phone. What a nasty manner with which to handle people who are seeking mental health services.
As a former employee, I’m warning you to save yourself the trouble! I’ve heard it from the owners son myself, they only care about revenue and seeing as many patients as possible, regardless of quality of patient care. Constantly …
This place is so unprofessional lack of communication. So unpleasant when I have to come. The place is filthy. Appointment set for 12:40. After being told I was next since 2pm I walked out at 3pm. They are very needy of a structure for …
I had the pleasure of meeting Shenna, when I needed a Doctor the most! When my husband passed away three years ago I was having and still am a really tough time dealing with the loss of my husband and she has been my Doctor close to three …
My wife and daughter traveled here from homestead for an appointment and were received by a really rude front attendant. The attendant wasn’t well informed about the documents that needed to be filled out. While waiting for their turn, they …
Had two appointments for my daughter via telehealth because of Covid-19 and both times, never received a call from the doctor. Even after calling the office and being told someone would call me, still nothing. A complete joke this place is. Avoid.
I’ve called on two different occasions and no one picks up the phone. I do get to hear the same on hold music for the longest, even after pressing “0”. …
Excellent facility. I highly recommend them.
Mariam or Miriam who works at this company is very rude and has no level of customer service experience. I was transferred around and very patient, when I was put on the phone with Mariam she was immediately frustrated with my request for a …
I’ve been seeing Sheena Spurlock for therapy weekly for a while now, I followed her from her previous practice. She has been the first therapist that I’ve been honest with regardless how difficult the subject matter, that’s because she has …
For the sake of your mental health go somewhere else… Will withhold medicine from you, impossible to reach anyone or get someone on the line, never a DR/ nurse willing to talk to you. They do not actually care about your well being.
Do not go here. Every time I come there is an issue and they want to reschedule. Today was the last straw for me. I arrived early for my appointment. I signed in and was instructed to sit and wait for my name. I waited 45 mins and went up …
All of these reviews are valid. The doctors never call and if they do they don’t even let you talk. They prescribe medication and follow up for 4 minutes. They don’t even answer the phone when you call they don’t even answer. This clinic needs to be sued or reported for malpractice!
Office has come a long way from the reviews from 8months-1yr or 2 ago. It’s a small wait to get someone on the phone but appointment was made within the same week, fast and friendly service, and Dr. Segul is very professional and great at …
All staff members are great working fast to be better service to us.
I recently had an appointment here and I have pretty mixed feelings about it. The employees were nice, and I really liked the med student and doctor that I saw. They were extremely nice and helpful and I honestly have no complaints there. …
After being taken into a room and waiting for 3 hours, they decided to tell me my doctor was on vacation so I was seen by another doctor I had a previous bad experience with which I was I requested a change of doctors. It took everything I …
As a new patient, I was actually surprised how un-responsive this group is. Basically you can call their local numbers, or the 1-800, the results are the same, no one will pickup the phone, and your odds of getting a callback are low. I …
I’ve been going to compass health systems since I was 15 I am now 18. Dr. Sheena is an amazing doctor she cares about her patients and finds the best way to treat them. She shows empathy and compassion to her patients and she’s always on top of everything you can always count on her !
MEDICAL RECORD DEPT DOES NOT KNOW HOW TO REQUEST RECORDS. I have been trying to get my step daughter’s medical records from GA for over 2 months. I signed a release request and a month later I get a phone call that I was given the wrong …
Had an appointment via telehealth due to Covid-19 and never received a call from the doctor. Re-scheduled for a later time and again nobody called me. the lack of professionality in this place is unacceptable. They were very quick to take …
Amazing doctors! DR. Shenna is wonderful, I been coming for almost 6 years and she always has a smile on her face and is a wonderful and caring doctor. Place is clean and amazing. So thankful I found such a caring and wonderful place to call my doctors.
One of the most unorganized places I have ever experienced. I have scheduled two appointment so far and both times never got a call even though they were confirmed. If your having issues get ready to be on hold for a long long time. I’ve never seen a doctor office be so hard to get a hold of. Feel so disrespected of my time.
This place is absolute TRASH. I waited over a month for my scheduled appointment, I confirmed the appointment and set up the patient’s portal. I connected as instructed at the scheduled day and time I waited over 30 minutes and the doctor, …
I think this place is wonderful for the community to help the individuals that needs the Help. Please continue with the good work you guys are doing.
I am sort of shocked at the 1 star reviews. Yeah sometimes you gotta wait, yeah sometimes there is an issue with the insurance, but that isn’t at the fault of the facility. Sheena is amazing, and so are all of the other Doctors I’ve seen …
Very professional staff. Very well structured environment. Care is for everyone. thanks.
Extremely helpful and comprehensive mental health and addiction treatment. Great staff.
Everyone I have dealt with here has been wonderful, helpful, respectful and supportive. I highly recommend.
This hospital is fantastic! The mental health treatment that I received here has helped me so much. Thank you.
Had an appointment today with Elizabeth Potter at 130pm and she never called me. An hour later and I’m on the phone with her office right now and they don’t have any good answers for me. They just say I’m sorry we are having a hard time …
Absolutely the worst, they cancelled my appointment and rescheduled it to an impossible time without telling me. The reason they cancelled the appointment was because I needed to call the insurance for authorization but they never told me …
The staff and management are exceptionally dedicated! Excellent family program. Can’t recommend enough them.
I am convinced that all the reviews that gave this place more than 1 star are family members of the doctor. They charged me for a session that I didn’t have, told me to stop taking meds that I actually needed and made things worse. You cant …
The best help, I have received from this team. Everyone at this office truly cares and puts forth the effort to work with you.
This wonderful plcae has a great team and has help me and my family learn more about the ABA programs and benefits.
Impossible to get anyone on the line for any reason. Whether it be prescription refil, a failure to send prescription to pharmacy, or a billing error, you’re on your own. I have called dozens of times and not once do I recall someone …
Really sweet human beings and the valley view right by means of it is truly convenient. Love the area their assisting me with a lot of problems.
CHS is truly an unbelievable treatment center. I would recommend this place to anybody struggling with addiction and mental health.
I enjoy this facility they have great appointments availability .. also facility is clean .. staff members are attentive.
It’s a safe place if one is having a mental health crisis. With determination, you can recover, and they will help you along.
Scheduling has been good and efficient. I get text with all the details before every appointment.
My appointments have been helpful with anxiety and depression. There are allot …
The most caring, professional staff and structure of the program. Clients are addressed individually and treatment is specific to each, not generalized.
I made an appointment for my child last week Thurs with a doctor Michelle Desouza via telemedicine. It was 30 minutes past the appointment time and I called to inquire if the appointment was still going to happen. I was told by the …
I know from personal experience this place saves lives. The team of staff care and everyone there was kind and took the time to really help out from the MHTs to the CEO. This place is a Godsend.
All staff members definitely are sort of great working fast to generally be for all intents and purposes better service to us.
Great mental health facility with amazing techs and staff. Dr. Sheena Spurlock is very experienced and knowledgeable in this field.
As a supporter of my partner’s loved one, take out group meetings, seeing the interaction between them, the loved ones and their families, this coming from an addict suffering with PTSD, anxiety, and depression, the center is a breath of fresh air. Thanks.
I went here, and it helped me so much. The staff all cared so much and were so understanding. The therapists were the best. I highly recommend this place.
The management team and staff of This place are top notch. Extremely talented, dedicated and truly care about the patients. This is clear as soon as you talk to them.
STAY AWAY. I went here to get a referral for an MRI for a brain tumor. Long story short their office is so horrible that i had to cancel two MRIs because they can’t figure out how to send either me or the radiologist a referral. I literally …
We really like Sheena Spurlock, we both see her and she’s so thoughtful and attentive and we feel like she listens to us. She’s very knowledgeable and we feel like she really cares, and that’s so important.
Dr. Sheena Spurlock is a great doctor and is very knowledge. She’s easy to talk and has a very friendly and personable staff.
IF you are committed to getting better, can keep an open mind, and show up to do the work, this place is amazing. I went for 8 weeks and it helped tremendously. They are helpful.
Sheena Spurlock is a great doctor. My fiancé doesn’t believe in doctor. He always thought that he always heals himself. But he changes completely after he talked to Sheena Spurlock is very thorough, thoughtful and knowledgeable. Thank you for helping my fiancé heal. We really appreciate you.
This center provides get admission to to neighborhood resources for the elderly via the splendid work of the targeted case supervisor staff. Friendly and useful crew equipped to aid the community.
Dr. S. Spurlock is the first psychiatrist I’ve had who truly listens. She is very patient, very thorough, and her staff is lovely.
Dr. Sheena Spurlock has been my Psychiatrist for more than 15 year’s I’ve been in good fingers a lengthy time. So, i will notably recommend her and Compass Health Systems.
Doctor Sheena Spurlock is an excellent doctor who always takes the time to listen to my concerns. I never feel rushed while in his office, which is the case with many of the other doctors I’ve seen throughout the years.
Dr. S. Spurlock is a trusted that I have had the honored of working with as she grows her practice. She is ethical, thoughtful and thorough. I highly recommend her and her practice.
Dr. S. Spurlock is a trusted that I have had the honored of working with as she grows her practice. She is ethical, thoughtful and thorough. I highly recommend her and her practice.
The office was very nice, the space was a good size. The people were friendly, and the doctor made me feel welcome as well. I didn’t wait too long and they were thorough.
I have been going to Dr. S. Spurlock for a number of year’s. She has been an angel for me in my life in a number of ways! I would highly recommend her!!! She is a wonderful doctor.
Definitely helped and are continuing to help with my mental health issue. There is a waiting list for counselling which cannot be helped but they have been so kind in offering temporary help. Worth giving them a go for sure.
I’ve really felt listened to here by all of the doctors. They’ve been really wonderful. I did have one not as pleasant conversation with a nurse, who didn’t seem to understand mental illness well at all, but she was just taking my vitals …
Worst mental health facility in Dade county. Horrible logistics and nobody answers the phone when you call. Nobody responds to emails. And the psychiatrists barely spend 5 minutes with you on the webcam call. An you get assigned a …
My doctor after many years shut down his practice so I turned to CHS. They took me time to get me in and back on meds, however the manner appears adequate in assisting me reach my dreams with these professionals. I feel they supply ample attention offering help for me as the man or woman and what I am going through in life.
I have been with this growing place for over six years. I will have to say it is a pleasure to work with such a group of caring professionals. Our staff and management go above and beyond for the care of patients and employees alike! This is truly an amazing company to work for!!
I’m a longtime patient and I’ve always been pleased with my experience with Dr. Sheena S. and her Staff. My mental health has been well cared for. I will always be a patient here.
Originally when I first started looking for a physiatrist I made a few appointments with different doctors to find someone caring, knowledgeable and experienced. My searched stop with Dr. Sheena Spurlock! She’s polite and attentive to my needs. I would recommend her services to all that need it.
Had a great first session I can’t wait for my next follow up. Well I’m so many sessions in and I really enjoy talking to Dr Sheena Spurlock. It has really been helpful.
After reading some of these reviews I had to comment. I never write a review But I have to say I have been going to there for years and they have helped me with best care. I see Dr. Spurlock every month. She has been very good and helpful to me. I highly recommend them.
Great staff and wonderful programs. Very helpful and supportive. Glad my partner is receiving services here. His doctors are great and respond quickly. Very fast to act on the help and support he needs.
The staff is really nice and friendly. My doctor that I see is the best. She takes time with her patients and is very understanding. I feel very comfortable going there.
Had a great experience with Dr. Sheena Spurlock and her staff. I had all kinds of issues with the teledoc (user error) but they worked after hours to get me on the call. I’m excited about continuing to work with them.
Have a teen who is suicidal and emotionally unstable is/was very difficult. We had an amazing team at this place that helped all of us understand why and how we could help and hurt the process. The techs who went to school with my child and …
Absolutely amazing. I regularly would get shortness of breath and extraordinarily rapid coronary heart rate to the point I struggled to speak when imparting to a crowd. This medication completely prevents that permitting me to existing in a clear and targeted manner. Truly a existence changer and miracle for me.
The staff members are caring. The mental health take Will always talk to your if you are feeling bad. The doctors are wicked smart and listen to your opinion. The hospital is clean and looks brand new. And all the patients go through a filter so someone who is very psychotic is not put with someone who is not.
This place has been a blessing. I wish for my son’s sake I would have known about it sooner. The staff is great! Kind and caring with everyone! ECT Treatments are a blessing! Thanks.
As a professional with 26 years experience in private practice I have referred several clients to Sheena following my policy of only referring to professionals to whom I might refer a family member. Clients who saw Sheena Spurlock always …
I have to completely revise my earlier review. They did an exceptional job of treating my bipolar wife this year. She out of the hospital now and doing well. Big thanks to the entire staff.
I can’t speak for all the Doctors on staff but mine has been great. My last Dr. was basically just another drug dealer but my doctor here actually cares about my well-being and that is a most welcome change from what I had become accustom too. I would recommend this place for anyone seeking ACTUAL help with substance abuse issues.
As a mental health professional, I confidentiality recommend The Compass Health Systems to anyone struggling with mental health issues and addiction. The staff is caring and understanding, as well as being highly qualified to help clients. …
This place legitimately saved my life, I have spent ten years in and out of therapy and seven trying different medications with no success, including residential treatments, so I was doubtful I would receive any help here. I was completely …
Incredibly unprofessional. I have had a back-to-back appointments canceled by the doctor with zero warning or alert that I had to call into and find out for myself that they were canceled. This office will lie to you and say that they …
I’ve been seeing Sheena Spurlock for therapy weekly for a while now, I followed her from her previous practice. She has been the first therapist that I’ve been honest with regardless how difficult the subject matter, that’s because she has …
Considering the large volume that this center deals with, I think the personnel at Compass Health Systems does a great job. I was there today for the first time, and it did take a long time, but I was treated kindly and competently. If you …
The entire staff was wonderful! The Nurses were very quick to respond when i lost control over the waterworks. They helped me feel very comfortable there and on the day of discharge they actually checked to make absolute sure that i still felt ready to go before letting me go home. Possibly the best hospital I’ve ever been to.
There is the best Doctor. Her genuine concern and ability to put issues in perspective is an amazing skill. Our whole family is in owe of her skills and her care. We have gone through horrific times, but he has been able to be there for us …
I went here when I was very depressed and they helped me a lot. Some of the other patients were very unsettling but the nurses handled them very well and made me feel comfortable and welcome. They listened to me and helped me get on …