Compass Urgent Care (AL)

Compass Urgent Care

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Compass Urgent Care (AL) Reviews ( 222 )

  1. All Staff at Dr. O’s office are amazing they answer any questions you have and if they suspect you have a problem they are quick to help you find another doctor to see.

  2. They were very nice and understanding. Let me ask whatever I needed to and answered all my questions. Even referred me to where I needed to go for my specialized care that I was going to need. Absolutely wonderful. Glad my friend took me there.

  3. So thankful for Compass Urgent Care and their staff. They were the closest option for my son having an asthma attack. They took him straight back, we’re so caring and attentive. They did all they could and made the best next step call. They …

  4. The office was clean and nice. The smart registration made the process of checking in fast and convenient. The staff was very friendly and helpful. The wait time was reasonable and the doctor was very helpful and respectful. I will use them for all my urgent care needs in the future. Thank you

  5. So if you use the ALKIDs Medicaid for your kids don’t take them there. It’s atleast $135 just to be seen. They don’t take the Medicaid insurance. So if you’re wealthy and have extra money to throw around it may be your place. But one thing is for sure, THEY DON’T HELP THE POOR AND NEEDY.

  6. I came here on a Monday, they were really busy and I completely understand its flu season. There was a long wait but they are a group of awesome people! They are friendly and helpful.

  7. If I can just say ditto to Angelique Criglers review here.. well put, my situation and thoughts exactly. I thank God for you, it’s been such an exhausting ride, He knew where to send me for some much needed hope. I appreciate you so much Dr …

  8. Absolutely professional and compassionate caring people. Not only do they help with my medical needs , they also call and make sure I am doing ok. If you want TRUE top notch medical care, this is the team to see!

  9. Yesterday I called ahead to make sure the Doctor’s office was not packed so that I would not have to wait hours as it is hard for me to be vertical without throwing up. The receptionist (Witney) said now would be a good time, there is …

  10. Dr.O and his team have been treating me and my husband for years. They treat everyone like family, every time. I just wish I could see him for every medical need so I never have to see another doctor!

  11. Do not go here for a COVID TEST! Literally all other urgent cares are giving COVID test with no copays but this sorry place will charge you a copay. They should also be receiving federal funds during this pandemic. They are basically double dipping. That’s just sorry and you should be ashamed of yourself.

  12. My husband and myself love this office. Both of our daughters love and trust everyone from the time u walk in and walk out. Thank you for all you guys have done for our family!

  13. We are new to town and my ten year old needed to be seen asap. Everyone was so nice when talking to her. Dr. O was amazing and listened to what both of us had to say! I wish I could use them for our primary care!!

  14. If you are sick this is not the place to go! In order to get the medicine you need for a cold, you have to have a covid test from them that cost you….even though you don’t need a covid test.

  15. Office staff was very professional in performance of their duties. Would highly recommend them to my friends and acquaintances. Again thanks for your help.

  16. If you don’t already have COVID you sure will leave with it. They allow sooo many people to wait in the lobby. I was told it would be a 3 hour wait and I would get a call when it’s my turn. After 1 hour they called me. I thought “they are …

  17. Very good place the doctor is excellent he was very concerned with my health and my concern that day again 1 to 10 I give him a 10 again great staff

  18. When there Sunday morning to a packed waiting room. Everyone on the the staff was friendly and honest. Actually got back faster than I thought we would. Was diagnosed quickly and accurately. Will definitely use them from now on.

  19. Dr Oyler is by far, the most considerate, compassionate, understanding, patient and caring doctor I have EVER met in my entire life. I have been through a nightmare in the last 7 years with physicians misdiagnosing my illness, simply …

  20. Dr O acted immediately and got me a CT scan at Providence. He saved me from a ruptured appendix. Went To University ER The day before was there for 7 hours never got to see a doctor. Dr O and staff are great. Thanks for all you did.

  21. I was turned away at the urgent care on Schillinger Td . I then tried to see if the urgent care was opened by Walmart on Schillinger Rd, it was closed. They say that third times a charm, believe me it is. The Compass Urgent Care on Airport …

  22. I was recommended to come to this urgent care! From the time I walked in I received kind and professional treatment! This office runs a great service / care! I recommend this urgent care !

  23. ZERO STARS. Garbage staff doesn’t care and patients are not important to them at all. Had been here in the past and had trouble with money-first garbage staff turning away a covered veteran because they couldn’t figure out how to submit …

  24. This place used to be great but with there new communist approach with the forcement of a covid test for you to qualify to be treated is insane. They’ve gotta be getting kickbacks or something for it. Very sad 😔 …

  25. Since the end of March we’ve spent a small fortune on me for copays and meds and procedures. A medication I’ve been on for 16 years was killing me. I did NOT want to go to urgent care yesterday at all lol. My husband begged me to go bc I …

  26. I came in here stressing and frazzled after getting the run around from my general practioners office for weeks. I came in hot, and these stressed out ladies did their best and let me wait in my car (I wish I knew that I could go home but …

  27. normally I would give this place a glowing review because the staff are normally extremely helpful and the service is timely. I am fully aware of the stress on the healthcare system right now, which is why we chose an UC as opposed to the …

  28. I was instructed to go have covid testing done by my employer as part of their Covid 19 protocols. I had a good experience at this clinic. Considering the circumstances my wait was not very long. Front office staff was professional and …

  29. I have visited Compass Urgent Care a few times, when I was unable to get an appointment with my Doctor.. I highly recommend them to anyone, who needs medical attention.. Jimmy Herrera

  30. Place is clean, staff are nice and efficient, Doctor O was very thorough and made sure all issues were handled prior to leaving. Will definitely go back when it’s needed.

  31. Dr. Rudd and Dr.O are absolutely great Dr.’s to see….However….Dr. Paul Fineburg is absolutely horrible. Arrogant, doesn’t listen, wants to treat what he wants with little to no concern on what the actual problem is. Love the staff, but avoid Fineburg at all cost unless you have an urgent need for aggravation and frustration!

  32. The staff has always been great here but today my wife and daughter were at this facility to get checked for Covid.
    The doctor was very rude to my wife when she asked him a question concerning the …

  33. The Doctor’s and Nurses were outstanding and highly recommend them to anybody that’s sick.Outstanding place and the receptionist’s took care of me very quickly and we’re very polite!!

  34. I want to thank Dr.O and his staff for taking care of me and my family. I had surgery and I needed someone to take my tubes out for me. I have called Dr.O and asked if he can do it. And he sure enough was there for me. I was so comfortable …

  35. Compass is our favorite place to go when feeling icky. They’ve treated my kids, my husband and my self on many occasions and it’s always been pleasant. The wait can be long some days but that’s only because the Dr’s are very thorough. The …

  36. Everyone was very nice and outgoing. Everything was explained to me thoroughly and made sure that I understood before I left. All concerns were taking care of to my liking

  37. I’ve always received thorough and excellent care any time I have gone here . I have zero complaints and only have good things to say about Dr. O and his staff . I fully trust this clinic and it’s my first and only choice for myself and my family when we need to see an urgent care doctor .

  38. This place is awesome. They are open 7 days a week. They are as quick as possible. Dr O, Dr Fineburg and everyone else here, including all the staff, have always been professional. I literally trust them with my life.

  39. My wife recently had to go here as it was the only clinic that still had Covid rapid tests. Despite waiting eight hours, she was finally seen by Dr. O who was so patient and compassionate. It’s refreshing to visit a doctor in this day and …

  40. Even if there is a 5 hour wait they make it easy by calling me back when they are ready to see me. Best service I have ever received from an urgent care. It is out of my way but I always go here for anything I need. I have been here 3-4 …

  41. I was trying to board a flight at MOB and Delta wouldn’t take my vaccination card for the country I was flying to. I had 40 minutes. I ran to Compass Urgent Care and told them my situation. They tested me for covid and got me back to …

  42. I had problems with my lower back, thighs and lower legs and the doctor there figured out what the problem was and within 24 hours after taken the prescribed medication felt like a new man i was hurting a whole week before seeing medical attention

  43. I woke up yesterday with a severely swollen face and some weird rash on my arms. I was very anxious about the situation however the staff was able to get me back and diagnose me very quickly and the next day I’m almost back to normal. Thank you to Dr friorberg? and the rest of the staff.

  44. Dr Fineburg and his staff were knowledgeable and caring . The Dr explained and answered all questions and concerns. He is thorough and has genuine care for his patients.

  45. This is the best Urgent Care experience I’ve had. The office is extremely clean, the staff is incredible (very efficient and shows concern for their patients) I have never had to wait for assistance.

  46. All the staff was super attentive and helpful…Dr. O was so professional and informative…gave me shots and meds for my diagnosis of what he though my illness was…and caring to tell me to come back in three days if I wasn’t improving..only one day and I feel much better..thanks Dr. O and staff..

  47. We came with our sick daughter from out of state. They saw her, accepted our out of state Aetna, we’re so friendly and within 45 min our daughter had a Covid test , flu test, urinalysis, vitals and not only seen by a nurse practitioner, but …

  48. Very kind and considerate staff. The practice is run very efficiently. The physicians and other professional providers are superb. I drive an extra 8 miles to use this location near Snow Road. I tell everyone about my experience.

  49. Dr. O, Johnny Parker, and their staff are excellent. I went for a severe allergic reaction/infection of a tattoo that I got on my left arm. I went in for them to see it. They were genuinely concerned. They gave me some meds and sent me home …

  50. On June 8th my wife and I was in the kitchen cutting up some fresh vegetables and I sliced the side of my thumb. When we arrived at the urgent care they were closing for the day. They noticed us coming across the parking lot and opened the …

  51. So thankful for the convenience and professional medical staff of Compass Urgent Care. I could say they more than likely can see you without an appointment and treat your medical needs faster than being at a hospital. Even though I have a …

  52. Very helpful staff, courteous, just a great place visit if not feeling well just start to feel better as soon as you start talking to somebody definitely will be back if I need to hopefully I don’t 😀!! …

  53. Came in 4th of July. Thank you for being open on a holiday. Sciatic going crazy, injections of steroids and Toradol with recommendation to see orthopedic doctor. Feeling better. Thank you

  54. I went in office, signed registration, and was called in back in about 10mins. The part that took so long was waiting for the covid test results , but I was satisfied with the visit

  55. I came in for an injured & infected toe. The nurses & Dr. Oyler took care of it right away. I had to get the nail removed from one of my toe. It was causing the issue & it was where the infection was. I’ll be back this Saturday for a follow up. Thanks for your service! 🥰 …

  56. Everyone was professional and answered all of my questions with a smile. This means a great deal, especially when you are sick. I highly recommend Compass Urgent Care!

  57. Very efficient and I have a lot of confidence in Dr O . All the staff work together to keep everything moving along. I am very pleased with Compass Urgent Care and highly recommend them.

  58. So thankful for this urgent care. Had an issue I put off then had to have help they not only helped ease my mind they helped! Super thankful. Dr. Fineburg and staff were truly an answer to prayers.

  59. The reception staff is quick and efficient with compassion that shows. The medical staff are professional, and knowledgeable with an empathy that puts a patients mind at ease. I highly recommend this medical facility for any urgent care need.

  60. Dr Fineberg and the other staff are always friendly and helpful. They went above and beyond to make sure I got the care that I needed. Excellent patient care and compassion.

  61. Dr. O is the best, I have been going here for years now. He listens and makes sure do any tests needed to find out what is wrong. The staff is very friendly. I cannot say enough good things for this urgent care!!

  62. Dr. O and his staff are wonderful! I credit them for saving my life when I had Covid in 2020. I also had it again (although less severe) in 2022. I won’t go anywhere else when I need treatment, because they are the best.

  63. Dr. O has seen our family for years. Every visit is near perfect. Yesterday I had to take my almost 2 year old little girl. She was miserable and cried/screamed quite a bit. The entire staff was so sweet to her. They came to see her, …

  64. Dr. O and his staff are always kind, courteous and professional. Depending on the circumstances, you might even hear a good joke while you’re there. Compass Urgent Care has taken excellent care of my entire family for years. From minor …

  65. I love this place. Every one there is always so kind and genuine. This last visit was no exception. I went in dehydrated, back pain from my kidneys and with Covid symptoms. They addressed all issues without trying to rush me out and made …

  66. Walking into the office was calming, no crowds and you are greeted with respect. Registration very efficient time to enter the office to seeing the care nurse less than 10 minutes. …

  67. Check in was easy, not a super long wait, very kind staff, Dr. Richard O. Was very good and thorough as well as his nurse practitioner and nurses. Immediately helped my problem, prescribed everything needed.

  68. Compass Urgent Care is extraordinary! I and my husband have visited this facility on several occasions and it’s only been kind hearted, patient, and good listening doctors and staff members. Dr. O has always been Awesome along with the …

  69. Dr O is excellent physician.
    My only problem $ me too much for Sinus congestion 150$. I could have got it done on Teledoc for 40$ from the comfort of my home

  70. This urgent care never disappoints, I get the highest quality care every time I go in, they had mo hesitation to give me an IV and get me some meds to make me feel better, I will always choose Compass over anywhere else! Every staff member from the desk to Dr. O are outstanding!

  71. They were so busy! Every employee I spoke to was kind and caring. I know that they are tired, hungry, etc. It has been a rough 2 years on medical staff, but everyone was smiling, comforting, and helpful.

  72. When I walked in they where really busy, but Dr. O and his staff done a great job getting me in and out as well as explaining everything to me very well and answering all my questions without making me feel dumb. Thanks to everyone at Compass Urgent Care.

  73. Triage, X-ray, swabbing for tests, are all done PRIOR to seeing a doctor. When he arrives in the exam room, he has most of the information needed to treat a patient. After his examination, and talking with me, I felt I had been given the best diagnosis possible. BRILLIANT.

  74. I was very pleased with my first visit everyone was so nice they treat you like an individual not just a number, I had been sick for a while and went to another urgent care 2 weeks before could not get any better,I feel much better already thanks Compass Urgent Care.

  75. Awesome staff. Thank you so much for seeing us when we had symptoms of being sick. Thank you for actually treating us with the meds we needed. It is actually hard to find these qualities now days. And thanks for checking up on us later to see if we are okay. Much appreciated!

  76. I visited Compass after a restless night from what I assumed was a broken arm. The wait to be called back was minimal with the crowd who was there. After calling me back, I was x-rayed and splinted in no time. Dr Fineburg and his staff were all extremely compassionate and efficient. I would recommend them to anyone!

  77. I fell and decided to go to see Dr. Fineburg or Dr. O at the Airport and Snow Rd location for to confirm if I had broken any ribs. They were extremely busy, however, within less than one hour I was called to the back, triaged, took my …

  78. I have been going to Dr O’s clinic for many years now. I have always received the best care possible from the clinic and when my health was in need of extended care beyond Dr’s he made sure I was sent to be cared for and followed up with a …

  79. Absolutely love and appreciate Dr O and Dr. Feinberg. Excellent, caring doctors with an incredible staff. We’ve used them for years and have never been disappointed. Very grateful for this amazing group. 💕 …

  80. Dr. O’s office is the best. If you feel bad Compass Urgent Care is the place to go. They will give you the appropriate medication to make you feel better. Love having them so close and convenient.

  81. The staff are all friendly and Dr O is wonderful. He talked to me and went over everything for me. I really felt a lot better after leaving. Would recommend if you are sick, this is place to go!

  82. It was clean, the staff was very friendly and professional. They had a good system to minimize your wait time. No one goes to urgent care that feels well, it’s my first time needing urgent care because I was sick during the weekend. I’m so grateful to walk into the right one.

  83. This place seriously is the best urgent care in Mobile hands down. Dr.O and his staff are quick, efficient, and so kind. I went in right at opening (8am) and was 7th or 8th in line, and I was out of there by 9:15. They were able to tell me …

  84. I visited Compass Care yesterday. It was the one at the end and of Snow Road. I live in Thomasville now but visit there often when I lived in Mobile. I was visiting my mother in Mobile and was sick so I visited there. The service was fast …

  85. Have always had good luck with this location but not today. Today this location proved to me once that it is easy to get a doc when you don’t need one but almost impossible to get help when you’re actually sick. Arrived at this location at …

  86. Staff very helpful. Especially during triage so that Dr had a fairly good picture of my illness. I can’t praise Dr Finebalm for his knowledge and expertise in explaining what my Covid and how my chronic health condition will effect my recovery! Thank you !

  87. I have been to Compass Urgent Care several times and every time they have been very nice and speedy. They spend the time to explain everything. Great facility and everyone is very nice. I would recommend it 100%!

  88. Best urgent care I’ve ever been to and I’ve lived all over the United States. Spacious and well appointed lobby with super nice staff. Typically very quick service. …

  89. My son took me here yesterday for a FABULOUS HEALING Experience! I had a hangnail, then Vaccumned aquarium gravel from two tanks. My finger was horribly infected!! No sleep for 2 nights from the nonstop throbbing! The Doc cut the blister …

  90. I have used Compass Urgent Care for years. But I have to praise them for saving my life. By seeing air pockets in a x ray and sending me to ER. God was in control because I wasn’t going to go get checked out. So happy I did go to see Dr. Fineburg & Paige. Thank you!!!

  91. Once again, I visited Compass Urgent care, Never a disappointment! From the front desk till you get to the back, Nothing but awesomeness! I drive a distance and pass several “Urgent Cares” just to get to this one. This is the best medical …

  92. Great experience with Dr. Oyler Richard. He was so kind and nice and very attentive doctor. He was very good in his profession and very knowledgeable. I have seen so many doctors at urgent care but he was the best one so far. I would highly recommended.

  93. Went in compass urgent care and it’s a really nice place. Receptionist are very nice and helpful. I saw Dr.O and he knew exactly what was wrong. I’ll definitely go back if need to. I felt very comfortable.

  94. We’ve been here several times. My husband prefers this urgent care over his primary care facility. They also spotted that my oldest was in ketoacidosis while other suspected covid (she had a positive exposure). Their speed in detecting was it vital. My most recent visit was for myself and they were very thorough.

  95. Dr. O is extremely personable and thorough when dealing with his patients. Everyone is very professional, courteous, and they are very efficient in terms of handling so many patients. I highly recommend Dr. O and his staff for your medical concerns.

  96. The entire staff is professional and courteous. They are efficient in their operations and exhibit compassion for their patients. Dr. O is especially personable and listens to his patients. I highly recommend the Compass Urgent Care.

  97. Dr. O and the staff are great. Think a lot of the doctors in Mobile certainly need to take lessons from them. The caring, concern, kindness, and listening to the patient makes all the difference in trusting them and knowing they have your welfare at the heart of the practice. Thank you Dr. Oyler and staff.

  98. I just wanted to thank you and your staff for all the help you gave us. This team was very professional. This team was great and Thorough with my sick little girl. The process for going in and exiting was great. Love the new digital system and process that seemed to streamline the process. Awesome job guys

  99. I Love Dr. O and the staff at Urgent Care. They are super nice, friendly, helpful, and you don’t spend forever waiting. The Dr takes time to listen and while you explain what has been going on! A+ is what I rate them!

  100. New, clean modern place. Wait time was minimal. The cheerful receptionist helped me get into the computer kiosk as I am not very good at working computers and such. All were polite. I think there were three of these nurses working on me at …

  101. Best urgent care!!!
    It may be crowded, but you’ll get what you wait for. They are very nice staff. Especially, Dr. O is amazing. He is also very appreciative. He told me that he …

  102. My visit was Sunday morning, 10/30/22.
    I checked with Google Maps to get the phone #. To my surprise I found that Compass Urgent Care @ Airport & Snow was open (8:30a). As soon as I could get …

  103. Great service, fast, to the point. 24 hrs later and I’m feeling much better. Everything is clean, and calming. All staff was polite and the nurse that gave me injections wow a pro I didn’t feel a thing!! By the time we were home all 5 …

  104. From the time I entered the front office, to going back to get labs done, and then back to see the doctor, everything ran so smooth and efficient. I will go back to this office again and I will highly recommend anyone I know to use this …

  105. The staff and nurses are all so friendly and helpful. They’re very thorough and have you all set up and ready for when the doctor comes in to see you. You’re not just a number there and the doctor takes his time examining you to get an …

  106. First of all, yes, the wait was about an hour to an hour and a half. These days there are waits everywhere. The staff at Urgent Care make having patience a little easier if you let them. They are very organized and, from check in to being …

  107. The staff at Compass Urgent Care is always so polite and kind. Even when they’re super busy they take the time to make sure your needs are met and you are as comfortable as possible. I thanked two of the nurses for their kindness and they …

  108. This is the best urgent care I have ever been to! From the sweet girls at check in to everyone in between, this place knocks it out of the park with quality care. The doctors/nurses really care about you as a patient and the follow up care is amazing. You’re not just a number at this clinic. Dr. “O” and his team are the absolute best!!

  109. I am so encouraged and happy with my first visit. After being recommended by family, I went yesterday very sick. I was greeted warmly, taken care of quickly, and treated with respect and compassion. I have not experienced this level of care …

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