Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
ER doctor refused to do a brain scan in 2020 on me after noticing significant changes with great concern the ER doctor cried tears and said your fine go home. 2 years later in 2022 I get a brain scan and I was retested and there is an …
This place is a joke, my buddy had a confirmed broken collar bone and the staff took an hour to assist us. The staff is a joke and the training is poor.
Friend admitted to the 6th floor, horrible care, no one around to answer call lights, no nurse to teach about medicine or care after surgery, poor discharge planning … what a nightmare this floor is
Policies are punitive and restrictive. Web interface is inconsistent. Orthopedic center is a joke! Look for alternatives, you will be disapoined if you don’t.
Olga Zhalkovska is the worst psychiatrist on earth. She is unwilling to work with patients, overprescribes medication and tortures people with ECT (electroshock treatment)
Awful, slowest hospital I have ever been to highly don’t recommend. Avoid at all costs! Never helped me and could not figure out what was wrong. I would not go here if you can help it!
Thank You to the Emergency Room, especially my nurse,Kerri who took such good care of me. Thank you too to the entire staff who made my visit so much easier.
After missing my pneumonia then on another visit subjecting me to the most psychotic so-called doctor (Kavitha Kittu), Concord Hospital can take a long walk off a short pier and take their psychotic, inept staff with them.
My first day i wasn’t given any food for breakfast or lunch, when i braught it up a few times i finally got a tray of food that i could not eat due to not feeling well. I mention this they said “just wait for dinner because it will be soon”, come dinner time I don’t get dinner.
Neurology department staff is a JOKE! INCOMPETENT TO THE EXTREME!! The office there is incompetent and can’t even relay a simple message. The nurses don’t read charts or files before calling back on the incomplete message! Can’t believe no one has complained before!!
Just called (6pm) cause it said open 24hrs. Doesn’t that billing office is closed and couldn’t get a price on covid test. Lady who answered was super nice and respectful tho
ER visit on a Monday evening around 6pm. FOUR HOUR MINIMUM WAIT!! Called former hospital, PORTSMOUTH REGIONAL, 12 MINUTE. Drove the hour to go to Portsmouth. Thats a no brainer.
Horrible I repeat HORRIBLE! IT WAS SOOOOOOOOOOO HORRIBLE that when I thought I was having a stroke I went to Elliot Hospital and I live in Concord thus out it was only a TIA but Concotd would have probably done surgery. This place is HORRIBLE
They WILL take your baby during covid19 and release you without your baby. They will call dcyf on you if you refuse a test after coming into your room and swiping your forehead without your consent. Do not birth here!!
Small laceration on daughters forehead. Literally 10 minutes with ER doctor that cleaned the wound and put a butterfly bandaid on it and our bill was $2,000. YIKES! …
Great awesome doctors/nurses, incompetent administrators. The MBAs drive our society into the mud. Follow the hospitals where the CEO is a doctor not a mba.
This is the greatest patient care facility I have ever been to. The staff will go out of their way to help you in any way they can. Service was received fast and in a professional way. I would 100% recommend this to anyone.
They made me share a room with someone else after an accident, then charged me $1,000+ when I was just asked if I was okay and had my heartbeat checked. Poor job.
I’m not sure why the 1st 3 reviews I read only speak about the food in the cafeteria and not the patient care experience. I love food also and I want to fit in so that’s what I will mention here. I used to work at Concord Hospital (which is …
My wife went to this hospital and was diagnosed with a UTI. Her doctor then went on to tell her these are often transmitted by unfaithful spouses and this could have been the cause of her issues. I have never been seen at this hospital …
Rude and disrespectful nurses on the Family Place floor. I am a LNA at LRGH and a nursing student, and even though I may look young and the nurses talked to me like I was dumb and had no idea what was going on. I think they need more …
I was seen here today for numbness and tingling and weakness on my left side and feeling like I was going to pass out wasn’t sure f it was a stroke or not but I felt horrible the team here responded within minutes got the test done mri ct …
The prefix to my original review reflects the fact that the billing depertment came through and fixed this. It took a long time and many calls, but this was finally processed through insurance and I’m no longer in the hole with out of …
Ridiculously unprofessional. My mother was discharged with an open head wound, still bleeding, no bandage no sutures, nothing. She is now in a hospital in boston due to their negligence. Absolutely disgusted. DO NOT GO HERE
I had surgery here and my pre-op, intra-op, and post-op experience were amazing. I have had surgery elsewhere before and have not had the same level of treatment. I would feel safe having surgery here again if needed.
The ER at this hospital is absolutely atrocious…. staff are rude and take forever to help people who actually need it but bring the people that are there for their drugs right on back like it’s a V.I.P pass. Never again will you see my …
I don’t love hospitals but I Love this hospital … this was the 3rd time I’ve been here for my husband who got hit a year ago by an 18 wheeler and the staff from the ED and beyond was caring and fast. We came here today after being at …
Came in with a friend for abdominal pain. Has a history of cysts on her ovaries. Got in the waiting room at 2:30 went to ultra sound hours later. Pumped her with 2+ bottles full of contrast smoothie for a ct skan incase they couldn’t see …
I cannot believe how absolutely rude and unprofessional the phone operator was to me on the phone today. When I asked to be directed, the woman was incredibly rude and refused to direct me and then in the middle of me explaining that I had …
Horrible experience with the birth of my baby. She came premature and the nicu is just awful!! They expect you to be there every second of everyday so they don’t need to do their jobs. Not understanding at all, and gave my 33 weeker a god damn rash!! Disgusting, rude ass nurses. Can’t wait for this to be over!
Negative 10 stars. Broke my leg 3 months ago and came in for a re-X-ray because I twisted it wrong. Got brought into the X-ray room after 30 min and after taking some pictures sent me back to the ER. I came out of the room at 12am and left at 4am with a broken leg and a X-ray that took 4 hours to get passed from one room to the other.
Pay no attention to to negative comments. Obviously the younger generation has no idea what its like to need a hospital. (YET). This is such a wonderful hospital. I know, they will treat you for whatever you need FIRST, money comes later. …
if i could rate less than one star i would. they really do NOT prioritize helping people and most nurses only care about themselves (and probably the benefits their job provides them). i’ve never seen so many distressed people sit in a waiting room for over 3 hours. you guys need to seriously DO YOUR JOB. this is pitiful.
My name is Heather. More then half of the staff I have dealt with here is completely rude and do not care what you have to say. Trying to reschedule an appointment can be such a headache. Especially if it’s a branch connected to the Concord Hospital and their office is closed on Friday’s and no answer service or voicemail options
Very thoughtful & caring staff. Went through breast cancer treatments 2018-2019. Made to feel very comfortable in all areas of treatment, start to finish as well as aftercare.
Good luck trying to get your medical records, everyone tells you how busy they are and all you get is voicemails with no callbacks. No patient services better off going to a Hosp. in Massachusetts don’t risk your life here!!!! My medical …
I took my daughter to Concord pediatrics eye care, and Dr.Morse was amazing as usual, and all the nurses were amazing as well. They are quick, efficient and always put my daughter at ease. Totally recommend this place 👍😁 …
If I could give this sorry hospital no stars I would. My sister went into their emergency Room because of kidney stones that they could not get rid of so the doctor here put a stent and and she had it in for it week. They sent her home …
EMERGENCY ROOM IS AWFUL. Sad but true… the doctors are insensitive and don’t listen. They give a wrong diagnosis and make you feel like you are faking your symptoms. They mostly giggle amongst each other and dismiss their responsibilities.
My husband had hip surgery and they were all very caring and attentive.The orthopaedic institute staff were excellent! Catherine the liason kept us well informed and couldn’t have been nicer.Five stars!
If I could leave 0 stars I would… This is also only the second review I’ve ever left in my life, so that justifies how upset I am… The ER treated me like I was a 5 year old who had no idea what was going on with my body. I explained to …
If I could give zero stars I would. They dont have any respect for patients. Obgyn sent me here to be a assessed at 35 weeks pregnant 3 hours later still in waiting room. Mike at check in is very rude. Why ob sends you to the er is still puzzling. Worse hospital around
Good luck if you don’t go in by ambulance. Wait is regularly between 2 and 3 hours, they don’t check up on anybody’s condition, and the staff is needlessly hostile towards patients in the waitng room. Just doesn’t operate like most hospitals. Worth an extra drive somewhere else.
A few months ago I broke my wrist and ended up in the emergency room. What started out as excellent turned a bit worse and ended up ok at the end. When I arrived (drove myself) I was in a lot of pain. They took me within the first five …
This hospital has the worst E.R. ever! With my wife in the E.R. and she was having very bad chest pains, trouble breathing, nausea, and pains throughout her right side which hindered her movement. They made us wait for almost 3 hours and …
I can not say enough about the excellent care and support I received after my surgery from ALL the nursing staff on the 6th floor North crew! I felt safe and truly cared for. Thank you all again- I wish I could give you a million stars!!!
This is probably my third time here in a year. All for emergency visits. The front desk people are too busy joking around talking about God knows what and when it comes to patient care there is no compassion and no care. One lady was …
Stay away if you want to live. This place is great at spending people’s money. Pretty stuff and cool things. But do not expect medical care or decent treatment. Also assume your information becomes published and distributed to all the third …
Been here several times for blood work and when urgent care referred me to the ER they highly recommended this hospital. Always professional and kind staff and they gave me so many warm blankets when I was sick in the ER! Lucky to have a good hospital nearby
If I could leave no stars I would. This hospital was completely unprofessional!!! Er nurses treat the patient like dirt. Brought my wife to er with chest pains. After taking her vitals with a broken machine (heard nurses talking about the …
The staff was patient and hardworking through a very busy day yesterday. Everyone was so kind to us, the rooms were clean, and the wait was not bad. Every person who was with us was AMAZING! I felt truly cared for even in such a hectic …
Waited in the Emergency room waiting room for about 3 hours with a dislocated shoulder. Minimal communication in regards to what the hold up was and when I could expect to be seen. Finally got back to a room and the nurse walks in after …
Concord Hospital Is Decent And We Kept Up. Lines Were Relatively Smooth Considering it is a hospital and had a much better experience here then the Hospital in Franklin. Food Is priced well and delicious. The doctors visits go well and never encountered a problem
A healthy and unusual stop for a lunch when in town
If you’re lucky & they have the citrus salmon- don’t hesitate. Dig in.
It’s a friendly hospital, full of really great nursing staff. …
If you need to go to the emergency room might be easier to die than go here. Waiting over 3 hours and not 1 person waiting moved. The staff was not helpful. Ended up going to Elliot and got in within 15 minutes. Love being stuck in a state that has no medical compassion.
Wonderful experience at Concord Hospital Day Surgery . My 9 yr son had oral surgery on 8/2/17 everyone was GREAT checking in, all of the nursing staff in pre-op especially Tracy (lead recovery Nurse I believe )and Dr. Mark Scura (oral …
The staff are all around just incredible. Extremely kind, helpful, informative and attentive. They literally saved my fiance’s life and did an excellent job with the c section and handing the severe bleeding from previa. She was on the …
I had a five day stay here. 99% of the doctors, nurses, LNA, etc…were very very very very kind, polite, informative, direct and just downright helpful.
This place is rather large, so don’t hesitate to ask for directions. There are …
I must say that despite the transportation snafu, Concord Hospital is the best I have ever been to. Amazing nursing staff, attentive doctors, great food that you call urself and order from a bistro style menu, comfortable private room with …
I fractured my elbow and went to the emergency room. During the hour I was there, I gave 2 different employees my insurance information and watched them manually put it into the system. I got my bill a few weeks later saying my insurance …
Well I have to say I’ve always had a great experience everytime I go staff is friendly and helpful the food is good. And I have a great doctor that has been helping me for years.I love the private rooms and its very clean …
Came into the emergency room this morning with what might have been appendicitis but found it to be an intestinal infection. Great job for figuring that out in a matter of 90 mins. Very unhappy that we were left in the emergency room for …
I came from almost an hour away to take my mother to have back surgery from Concord Orthopaedics’ surgeon because we’ve had such unpleasant experiences and heard so many terrible things about most of my local doctors and hospitals and it was certainly worth the commute. I would recommend this hospital to a friend or family member.
The emergency department is NOT the entire hospital – I encourage those who seek to review the emergency room to specifically go to review the Emergency Department. The ER is SWAMPED from about 9 PM to 3 AM. It will usually be a while …
Excellent care here, and certainly one of the finest all around hospitals in the State. The Doctors and staff are caring, and the service and care received is generally optimal. Yet, just recently, and within the last decade, I have been …
They left my girlfriend with a life threatening issue. She was admitted into the ER for a torn abdominal muscle. Knowing she had an ovarian cyst that may add complications, she requested an ultra sound be done. They told her not to worry …
As an RN for 18 years I have never seen such horrific care.. not ever. Do not go here. They also lie to you and your family members. That’s never, ever ok. We all as licensed medical professionals, took an oath to cause no harm!!!!… they …
Went to hospital with my son today for a simple day surgery. While i must admit the nurse staff was excellent as always. the others such as the anesthesiologist was ready to get my son out the door much too soon. Never in my 33years have i …
Pediatrician had told us she would meet us immediately in the ER with our newborn, I asked to enter the pediatrics area and we were denied, telling us we would be walked right up because we were concerned with sick patients. Were now being …
Very good staff but what I’ve seen nothing wiped down. Doorknobs, phones, call button. They don’t bath your or even ask if you want be showered.this concerns me. I though daily clensiness was big, not here. Not offered toothpaste or …
I can not even describe how HORRIBLE this hospital is. it is like a circus with a bunch of clowns. incompetent rude and money motivated. everything about it is RIDICULOUS! ignorance is bliss at this hospital. the staff is to busy gossiping …
My poor stepfather has been admitted to Concord Hospital several times, in different departments for various conditions, including major surgery and long stints in ICU. He, and his large family of visitors, have all experienced excellent …
I had no idea that an ER could be so bad. Hostile staff and extremely long waiting times. It is really just as described in the other 1 star reviews. It’s simply better to drive the extra distance to another hospital, you’ll be taken …
Took my 2 year old here first thing in the AM they made him wait 4 hours to get the private insurance people first… If anyone has state insurance go to literally any other hospital. They will let you die here.
I had an MRI there yesterday in the diagnostic center. Even though it was a long test, the technicians did a a great job. The technician Jane was particularly empathetic especially when I began getting sick from the medication they injected …
Concord Hospital is one of the finest hospitals in NH. My experience at this facility was scary, and they made me feel very comfortable. I had to have back surgery as I could hardly walk, the day of surgery, waiting for the operation was …
My mother stayed here for a few days after an unfortunate stroke and was treated rather poorly , she wasn’t able to use the bathroom over the first 36 hours she was there and her bed constantly had alarms going off even with the slightest …
Brought my 90 year old Dad to the Emergency room on Monday at 12:15 pm and they didn’t see him until 4:55 pm! I felt like I was in a third world facility. Once they had a bed available for him to be seen in Emergency, the waiting game …
Refused to feel my 2 year old lunch doctor Sarah Neal lied said she would put in for it and didn’t. Why make a 2 year old go without while in the er. Still here no food no order for one and no discharge papers. About to walk out. Like seriously why so hard to give the kid food?
Most of my regular physicians are associated with Concord hospital so I go there quite frequently. I also have most of my diagnostic testing done there. I’ve never had a problem as an outpatient. I will have to say that I was an inpatient before, and the staff were not very kind to me. And that’s why it’s not getting five stars.
I’ve been to this Hospital on several occasions since I moved to Concord New Hampshire. This hospital has been great every single time except for the last time I was there. I went into the ER for the same reason severe pain shortness of …
Absolutely the worst ER I’ve ever experienced in my life. Waited 2 hours. I was there because I felt something in my right ear moving around. This had been going on for 6 months. I sat on the far side of the room in one of there straight …
Only one visitor for the patient and when u go to the front desk to check in the receptionist is less than friendly borderline rude. I had no phone service to call my sister in the hospital and asked she could call upstairs and see if the …
The Day Surgery nurses, technicians, and practitioners were all very kind and highly skilled. I felt cared for and safe. The post anesthesia care unit was also excellent.
When I dislocated my shoulder the second time I was sent here by my wrestling coach from wrestling camp. My father and I have been waiting for 2 hrs when I’m in pain. Instead of bringing me to a room urgently they let all the junkies with …
Concord hospital should not be allowed to have an Emergency Room I sat there for 8 hours and was never treated for a condition I was hospitalized for just a few months prior. I left without being treated because I felt as though my life was in jeopardy.
The Nursing staff is extremely rude! They need to start taking some sensitivity training. No basic manners or respect. “ The world revolves around me attitude”Maybe they should start treating people with respect instead of like animals.
Had to go to the emergency dept last night – everyone was great, addressed my needs quickly and professionally. I was then admitted and taken to 5 East for further diagnosis and treatment. The many nurses cared for me as if I were one of …
How can 1 star reviews be acceptable for long waits in the ER? There could be people ahead of you perhaps. Or perhaps they are dealing with a mass causalty incident or heart attack which is consuming a lot of resources. This is not fast …
The hospital is clean and inviting – put the positiveness ends there. First of all apparently they do not subscribe to protecting patients sensitive information since in the Emergency Room there is no privacy so you get everyone’s full …
I came here after a serious biking accident. Everyone I interact with was exceptional friendly and showed great care compassion as well as great professionalism – thank you
I have been sitting in this emergency room for 5 1/2 hours with my ill son who has been unable to hold down food or water for two days I believe that we have been beyond patient. The only thing that has transpired in 5 1/2 hours is he has …
I was recently admitted to the hospital first time ever spending an overnight never mind for 16days I just want to say a BIG thank you to one of my nurses Sheri she mad me feel like everything was going to be ok she went above and beyond …
I had the worst experience today .i brought my 9 years old daughter with difficulty breathing at ER.they got her vital and told us to wait till her name was called.they were other patients everywhere on the dirty hallways …
Concord Hospital’s staff needs to get their stories straight and learn their updated COVID regulations for the family place. They are allowed TWO support people in which I was with my daughter through labor and delivery, also allowed one …
Took my husband in with acute gallbladder pain, (it ended up being necrotic). One thing I can say is that if you are in severe pain, call an ambulance. Folks from ambulances don’t need to wait hours to be seen. …
My boyfriend had blood gushing from his head for 4 hours and they wouldn’t give him ice or anything while he was waiting, other people were even asking that they please help him before themselves. We waited outside and When we went in to …
I called a week ago telling the family health center that I wasn’t able to make my apt the day it was assigned to me . When I called to asked if I could change the time to a later time in that afternoon because I was stuck at work I got …
I got there at 7 am on 12-1-2021. They tested me for covid19 around 730. They had my results back in 15. Didn’t tell me. Kept me in the waiting room KNOWING I had covid19 until almost 2pm. The most important part is this woman came in …
The Family Place at Concord Hospital is absolutely amazing! I had my third child here and it was by far the best birthing experience I have had yet! The doctors and nursing staff (RN’s and LNA’s) we’re all excellent. I can’t thank them all enough for the wonderful experience we had.
A complete embarrassment. The place should be closed down as it provides no service. Waited 4+ hours with a bleeding 12 year old and they never even gave an update. Most people just left without care. Only go here if you want to die!
I waited in the ER from 8 pm to 8 am to get a bed in the cardiac unit. The nurse in the ER was rude, although the PA and other staff were great. They actually left me in that room with no way to communicate with them, other than shouting to …
Very unprofessional. People had been waiting for over 8 hrs. People were walking out. Had people vomiting in waiting room and no one was helping them. It was really horrible.
I took my 87 yr old mother in law to the er at 2:00 pm. And walked out before getting treatment at 7:30 pm after telling us it would be a few more hours. I took her here Because of difficulty breathing and heart pains. I was told I could …
My mother was driven to Concord Hospital because at 87 years of age she woke up from a nap and asked to go to the hospital which she has never done, that means something is wrong. She actually has not felt well for months but today she …
I have always had above and beyond care here. When I had to stay in the hospital, my care team was very attentive to my needs. They asked me if I needed anything like blankets or a snack. When I was being discharged, my care team packed up …
My dad was transferred here due to a car accident. 4 east treated him so badly! He had a bad wet cough and I asked repeatedly if he had pneumonia, they would only respond by saying I don’t know or walk out. …
We had our daughter on concord family place, it was an amazing experience, all nurses were nice to my wife and they took really good care of her, definitely the best place to give birth
Booked an appointment over the phone, was told they would email me the paperwork for the new patient enrollment. A week goes by and no paperwork. I call to get that fixed, thinking it’ll be 5, maybe 15 minutes in the worst case. I was given …
I went to Concord Hospital ER with awful side pain on my stomach and a student took pictures and didn’t find anything. I don’t remember the student being supervised. …
I don’t know how a place of business can still profit the way they treat people. I hope all these Hospitals go bankrupt and loose everything. Maybe then they will be rebuilt the right way.
Gave birth August 2020 and almost every single staff member we came in contact with was extraordinary. We had one night nurse who wasn’t very helpful but other than that, my entire experience was for the most part positive (complicated birth – they took excellent care of me and my baby). I highly recommend going here.
i delivered my son here & was supposed to be discharged at a specific time, but waited well over that time for discharge papers. my carseat for my son was already assessed, but we were told they needed to check both of our vitals (when they …
Shattered my ankle on the side of the road, had to sit there for 40 minutes waiting for an ambulance, get to the hospital and I’m sat in the emergency room. Mind you, I am in excruciating pain at this point. Spent 2 hours there before I …
I was having a heart attack in the ambulance on the way to Concord Hospital. When we arrived I was in an operating room, fully staffed in a matter of seconds. Honestly I wasn’t sure I was going to make it but 3 days later I was home. I received excellent treatment by a wonderful staff. I’m forever grateful.
One of the worst hospitals in the world when it comes to being seen. You will sit in the waiting room for 10 plus hours before they take you in and care about your well being.You don’t want to depend on this hospital for an emergency that’s …
My 85 y.o. mom with Alzheimer’s had to be transported by ambulance after falling and hitting her head and was left alone unattended in the waiting room in a chair for an hour before someone could get in to be with her. It took an additional …
I Had my gallbladder removed in an emergency surgery. From the er staff to the surgical team everyone was wonderful, polite and helpful. I was there for maybe 10 hours total. I also tested positive for covid prior to surgery and couldn’t have asked for better treatment. Thank you to all of the staff!
Do not go to this ER if you want medical care of any acceptable quality in any reasonable amount of time. In fact, you’d be better of going online and diagnosing yourself because it would probably be more accurate, timely and helpful than what the incompetent and uncaring people in Concord will do for you.
I have never been treated so poorly by any professional let alone by emergency room medical staff who are supposed to be there to help. The way they treated me and my six year old son was beyond reprehensible and the staff should be …
Last Friday My Girlfriend Sally Simmons can to the ER after she fell off the back of my Ducati.
She had a shattered tail Bone and a Fractured T12. The service was beyond …
We moved from living most of our lives in CT to NH. It is a difficult transition from “giving up” doctors one has had for so many years to finding new physicians. We are so fortunate to have found A+ physicians and services at Concord …
My care here has been very mixed. The doctors and staff all seem decent and thorough, but getting pre-authorizations for needed services (meds and diagnostics) have taken so long (over 9 weeks) that I finally moved my care back to the …
I was admitted to Concord Hospital on Tues. March 29th following back surgery. The surgery, performed by Dr. Clifford Levy of Concord Ortho, went very well and I was even able to complete a 1-mile walk this afternoon – two days after …
I get Emergency rooms are busy, but I drove over an hour to see my family member who has stage 4 cancer and I was not allowed to see her due to the policy of 1 visitor at a time and no swapping. This will probably be my last time I am able …
I was impressed with most of the nursing staff on duty while waiting for my daughter to give birth. They attended to her needs in a reasonable amount of time. Clean, efficient, and equipment that worked. …
So I don’t feel that if you’re told that you can see your parent at a certain time you have to wait two extra hours because the hospital can’t manage its beds and clean them in a timely manner. Announcing eight people discharged and I’m still waiting to get into see my own mother
This is by far the best er I’ve gone to. Very good care by the doctor, and the nurses were beyond fantastic. Especially for my daughter who I had to bring with me. I 100% recommend.
I have never been to a more useless or careless hospital in my entire life…. The trauma that they have an inflicted on my 13-year-old granddaughter in last nine hours was totally uncalled for. I will never ever return to this hospital.
We can’t thank the staff of the ER, CATH LAB, and PCU 3rd floor. Your care and expertise saved my husband’s life. His call button answered timely. The meals extraordinary and the team took such great care. Having a medical emergency is terrifying. Having one out of state adds a terrible dynamic. We are so thankful.
Went into to the ER and had an EKG, xray and blood labs. They discharged me saying everything was fine. I called my Primary care physician and they informed me that the ER blood work showed over a 20k white blood cell count, more than …
The worst emergency room care in the state of New Hampshire any place else is better 8 to 10 hours of a wait for people is not good and they were “talked to” about having to wait no one had bed side manners and everyone was just awful. …
I truly cannot say enough good things about the Family Place care team at Concord Hospital. Every single nurse, assistant, doctor, midwife, specialist, etc that we met with was informative, supportive and friendly. The facility was …
Worse than Lahey Burlington, always talk with miserable receptionists than can’t even forward calls properly to the appropriate department. I’m not even rude on the phone, I’m asking for either an earlier appointment if possible or another doctor.
Let me explain, my daughter told me that some of the staff watching her actually gave tips on how she could still kill herself in the hospital. I was blamed for my daughters depression. I was ignored when I called and the nurses refused to …
not a safe hospital. my persanal medical monitering device was destroyed, and then i was biggoted out the door just to hush me when i asked for an advocate. while i do not belive they are all biggots it boils down that if you allow biggots …
We brought our daughters in one of our daughter’s son into the emergency room after an accident. One has possible concussion one has burned from the airbags and her chest is hurting and my daughter’s boyfriend also hit his head in the …
Concord ER is terrible staff is rude.. reason why I have always gone to horse shoe pond, until today I was greeted by and over worked LNA, who thought it was professional to tell me that, …
2022: Concord Hospital DOES NOT have an ASC (ambulatory surgery center) So if you need a minor procedure done, be aware that the operating room is NOT an ASC and will likely cost thousands of dollars. The procedure I need is $300 at an …
My mom just spent a night and felt so cared for (despite the food) that she was a little disappointed to be discharged. The staff without exception was thorough and patient and good-natured. Thank you for keeping it human!
It’s been 7 weeks since my partner was severely injured in an automobile accident. They still have yet to send the required information to her disability insurance company. We have called about this several times, and nothing has been done. …
Very poor handling of a simple tetanus shot for my 4-year old daughter. I asked for a tetanus shot to be safe, the nurse who gave her stitches said she ordered it. We were discharged while waiting, when I asked about the shot they told me …
I have a really disgusting parasite. On my way to the hospital I cough one up.. it was really gross.. the doctor said it was not real and sent me home… Lawsuit… Withholding things from the lab. Now I getting sicket and sicker. Because of some dumb doctor with holds info from the lab.
If i could rate this a zero, i would. Took my 5yr old here because she broke her arm. Not only did a nurse tell me SHE DIDNT NEED PAIN MEDS, they did xrays without pain meds. Manipulating her arm in positions where she just screamed in …
The hospital where you sit 10 hours in the waiting room and wait to die while nobody checks on you…I would not reccommend this hospital to anyone. I watch heart patients in distress wait hours, while people with rashes were taken right …
The emergency room is a joke. You can sit and spread RSV to everyone in the waiting room with no concerns of the snotty women at the front desk. I sat in there on oxygen for 6 hours half of the time the tank was empty and they couldn’t care …
Concord Hospital Internal Medicine is just about as useless as a tick on a turtle’s shell. They make you wait an hour in the waiting room and when you try to complain, no one gets back to you. Don’t waste your insurance dollars with this …
There are some very good staff members here. however I feel like the amount of people who don’t care about people, outweigh the people who do. While i understand the staffing shortages of today. Healthcare is a very personal, as well as …
Their billing department incorrectly applied $72.50 worth of payments. I spoke with them in July and was told they corrected their mistake and my balance was ZERO dollars. …
I went on December 26th, no urgent Cares were open and the place was packed . EVERYONE I encountered was exceptionally pleasant and professional. I had the Flu and they couldn’t have been nicer trying to make me feel better. I have been …
I gave birth to my daughter several days ago at the Family Place and had a great experience. The staff there were all friendly, caring and helpful to my husband and I when it comes to our baby. They kept the facility clean and the recovery rooms were a good size.
As my son and myself entered the emergency room at Concord hospital we were taken care of by the front desk staff an nurses to access the injuries and his level of pain. Shortly after we were taken to another room in the ER and all test …
(Translated by Google) Very good doctors and nurses
(Original) …
ER doctor refused to do a brain scan in 2020 on me after noticing significant changes with great concern the ER doctor cried tears and said your fine go home. 2 years later in 2022 I get a brain scan and I was retested and there is an …
Excellent.
Absolute embarrassment
Pleasant very caring
I live here
4 hour waste of time.
Great hospital and service!
Horrible ER service!!!! Over 4 hours!!!!!
Horrible
Staff always pleasant and helpful.
terrible. period.
Great Hospital. Fantastic people!
Horrible.
Hope I’m not dying waiting for Dr
I would give this place a half star if it allowed me to
Took good care of me
The best around, top shelf people…
Long waiting but good doctors
Horrible service and didn’t seem to care about my son.
Nice people but they are SLOW AS HELL
uh n hmm.
The Staff was extremely helpful and friendly!
Clean. Not fastest but it’s an emergency room so you expect to wait
The emergency room wait will make you want to go home and die instead .
Josh from security is pretty awesome! STEPHEN IS AWESOMEEEEE AS WELL!!!!!
The wait time was horrible, staff was rude with horrendous bedside manor, and ended up misdiagnosed.
Always get great medical care along with keeping some dignity.
I literally will NOT come here again unless im on my death bed 🤦🏻♀️ …
Devils and Unkind people work here.
Sitting
Go in with extreme sciatica and groin pain…Sends me home with crutches for 1 day and back to work 12 hour shifts.
Nurses are total jerks I wouldn’t trust my life with such sociopaths.
If you want to die from medical incompetence, this is the place for you!
Worst hospital I’ve ever been to. Horrible care and your just another number.
Very unpleasant business office to deal with, even when you pay your bills… Long wait in the emergency room.
Great place. Would suggest it to anyone. Never going back to Lrghealthcare again. Such terrible service there.
Only name is emergency but the services is not like emergency. Everything’s are slow. This hospital needs more improvement.
Sucks, wait time several hours (going on 3+ and still waiting) for a simple 5 minute procedure.
Horrible. If you love your family members then take them elsewhere
Best doctors. Slow service. Long waits but bwtter than most. Thry have soecilast for every part ….
I have always received excellent care at Concord Hospital.
Emergency room amazing. Thank u Heidi and all who gave me care today
This place is a joke, my buddy had a confirmed broken collar bone and the staff took an hour to assist us. The staff is a joke and the training is poor.
Worst experience of my life.
Very friendly and professional staff at the radiology reception desk.
They saved our daughter’s life. We are forever grateful for this fabulous facility.
Friend admitted to the 6th floor, horrible care, no one around to answer call lights, no nurse to teach about medicine or care after surgery, poor discharge planning … what a nightmare this floor is
Badly run and absolutely useless.
Dr.Nick and all then that took care of my 3 yr. Old daughter’s arm were all so sweet
Great experience and staff and over a holiday weekend. Was impressed how attentive and responsive everyone was across the board.
Yellow pod sucks! But definitely did their job and held on to my wedding ring is thought I lost!
Medical kidnap con artists! If you have independent parenting theories they will call DCFS to take your child!
My girlfriend and I had a baby here and evey single person was extremely nice and knowledgeable.
Policies are punitive and restrictive. Web interface is inconsistent. Orthopedic center is a joke! Look for alternatives, you will be disapoined if you don’t.
They listen and help you accordingly,to what you need and work with you.They treat you like family with care and respect
Olga Zhalkovska is the worst psychiatrist on earth. She is unwilling to work with patients, overprescribes medication and tortures people with ECT (electroshock treatment)
The staff are wonderful. It’s a friendly hospital for the things I’ve gone in for. Others have had different experiences.
Awful, slowest hospital I have ever been to highly don’t recommend. Avoid at all costs! Never helped me and could not figure out what was wrong. I would not go here if you can help it!
My husband has a knee replacement.Dr Wiley was amazing and the nurses, housekeepers, and all the rest were just as amazing.
Horrible horrible and horrible nurses….or to be exact nonexistent nurses. Never showed up for my father besides after 4 hours. no communication
Thank You to the Emergency Room, especially my nurse,Kerri who took such good care of me. Thank you too to the entire staff who made my visit so much easier.
Every person that I know who has has cancer, has died there at the Concord Hospital. Words of wisdom, please go somewhere else.
After missing my pneumonia then on another visit subjecting me to the most psychotic so-called doctor (Kavitha Kittu), Concord Hospital can take a long walk off a short pier and take their psychotic, inept staff with them.
The mental health department seems understaffed and is definitely poorly trained to handle anyone in crisis.
My first day i wasn’t given any food for breakfast or lunch, when i braught it up a few times i finally got a tray of food that i could not eat due to not feeling well. I mention this they said “just wait for dinner because it will be soon”, come dinner time I don’t get dinner.
Neurology department staff is a JOKE! INCOMPETENT TO THE EXTREME!! The office there is incompetent and can’t even relay a simple message. The nurses don’t read charts or files before calling back on the incomplete message! Can’t believe no one has complained before!!
Just called (6pm) cause it said open 24hrs. Doesn’t that billing office is closed and couldn’t get a price on covid test. Lady who answered was super nice and respectful tho
Hospital is a multi medical specialities. It also has a fantastic emergency room.
Dr Chodosh and Dr Lockhart are Amazing Cardiologist’s, they saved my life ! I will always be Grateful to the Doctors and Nurses for their care !
Wonderful care whenever I have been to Concord Hospital.
ER visit on a Monday evening around 6pm. FOUR HOUR MINIMUM WAIT!! Called former hospital, PORTSMOUTH REGIONAL, 12 MINUTE. Drove the hour to go to Portsmouth. Thats a no brainer.
Horrible I repeat HORRIBLE! IT WAS SOOOOOOOOOOO HORRIBLE that when I thought I was having a stroke I went to Elliot Hospital and I live in Concord thus out it was only a TIA but Concotd would have probably done surgery. This place is HORRIBLE
They WILL take your baby during covid19 and release you without your baby. They will call dcyf on you if you refuse a test after coming into your room and swiping your forehead without your consent. Do not birth here!!
Small laceration on daughters forehead. Literally 10 minutes with ER doctor that cleaned the wound and put a butterfly bandaid on it and our bill was $2,000. YIKES! …
Great awesome doctors/nurses, incompetent administrators. The MBAs drive our society into the mud. Follow the hospitals where the CEO is a doctor not a mba.
This is the greatest patient care facility I have ever been to. The staff will go out of their way to help you in any way they can. Service was received fast and in a professional way. I would 100% recommend this to anyone.
They made me share a room with someone else after an accident, then charged me $1,000+ when I was just asked if I was okay and had my heartbeat checked. Poor job.
I’m not sure why the 1st 3 reviews I read only speak about the food in the cafeteria and not the patient care experience. I love food also and I want to fit in so that’s what I will mention here. I used to work at Concord Hospital (which is …
My wife went to this hospital and was diagnosed with a UTI. Her doctor then went on to tell her these are often transmitted by unfaithful spouses and this could have been the cause of her issues. I have never been seen at this hospital …
Rude and disrespectful nurses on the Family Place floor. I am a LNA at LRGH and a nursing student, and even though I may look young and the nurses talked to me like I was dumb and had no idea what was going on. I think they need more …
I was seen here today for numbness and tingling and weakness on my left side and feeling like I was going to pass out wasn’t sure f it was a stroke or not but I felt horrible the team here responded within minutes got the test done mri ct …
The prefix to my original review reflects the fact that the billing depertment came through and fixed this. It took a long time and many calls, but this was finally processed through insurance and I’m no longer in the hole with out of …
Ridiculously unprofessional. My mother was discharged with an open head wound, still bleeding, no bandage no sutures, nothing. She is now in a hospital in boston due to their negligence. Absolutely disgusted. DO NOT GO HERE
I had surgery here and my pre-op, intra-op, and post-op experience were amazing. I have had surgery elsewhere before and have not had the same level of treatment. I would feel safe having surgery here again if needed.
The ER at this hospital is absolutely atrocious…. staff are rude and take forever to help people who actually need it but bring the people that are there for their drugs right on back like it’s a V.I.P pass. Never again will you see my …
I don’t love hospitals but I Love this hospital … this was the 3rd time I’ve been here for my husband who got hit a year ago by an 18 wheeler and the staff from the ED and beyond was caring and fast. We came here today after being at …
Came in with a friend for abdominal pain. Has a history of cysts on her ovaries. Got in the waiting room at 2:30 went to ultra sound hours later. Pumped her with 2+ bottles full of contrast smoothie for a ct skan incase they couldn’t see …
I cannot believe how absolutely rude and unprofessional the phone operator was to me on the phone today. When I asked to be directed, the woman was incredibly rude and refused to direct me and then in the middle of me explaining that I had …
Horrible experience with the birth of my baby. She came premature and the nicu is just awful!! They expect you to be there every second of everyday so they don’t need to do their jobs. Not understanding at all, and gave my 33 weeker a god damn rash!! Disgusting, rude ass nurses. Can’t wait for this to be over!
Negative 10 stars. Broke my leg 3 months ago and came in for a re-X-ray because I twisted it wrong. Got brought into the X-ray room after 30 min and after taking some pictures sent me back to the ER. I came out of the room at 12am and left at 4am with a broken leg and a X-ray that took 4 hours to get passed from one room to the other.
Pay no attention to to negative comments. Obviously the younger generation has no idea what its like to need a hospital. (YET). This is such a wonderful hospital. I know, they will treat you for whatever you need FIRST, money comes later. …
if i could rate less than one star i would. they really do NOT prioritize helping people and most nurses only care about themselves (and probably the benefits their job provides them). i’ve never seen so many distressed people sit in a waiting room for over 3 hours. you guys need to seriously DO YOUR JOB. this is pitiful.
My name is Heather. More then half of the staff I have dealt with here is completely rude and do not care what you have to say. Trying to reschedule an appointment can be such a headache. Especially if it’s a branch connected to the Concord Hospital and their office is closed on Friday’s and no answer service or voicemail options
Very thoughtful & caring staff. Went through breast cancer treatments 2018-2019. Made to feel very comfortable in all areas of treatment, start to finish as well as aftercare.
Good luck trying to get your medical records, everyone tells you how busy they are and all you get is voicemails with no callbacks. No patient services better off going to a Hosp. in Massachusetts don’t risk your life here!!!! My medical …
I took my daughter to Concord pediatrics eye care, and Dr.Morse was amazing as usual, and all the nurses were amazing as well. They are quick, efficient and always put my daughter at ease. Totally recommend this place 👍😁 …
If I could give this sorry hospital no stars I would. My sister went into their emergency Room because of kidney stones that they could not get rid of so the doctor here put a stent and and she had it in for it week. They sent her home …
EMERGENCY ROOM IS AWFUL. Sad but true… the doctors are insensitive and don’t listen. They give a wrong diagnosis and make you feel like you are faking your symptoms. They mostly giggle amongst each other and dismiss their responsibilities.
My husband had hip surgery and they were all very caring and attentive.The orthopaedic institute staff were excellent! Catherine the liason kept us well informed and couldn’t have been nicer.Five stars!
Saved lives of both of my sons so many times. The paramedics, the medical staff. I’m just grateful there are people who care. Rare thing these days.
If I could leave 0 stars I would… This is also only the second review I’ve ever left in my life, so that justifies how upset I am… The ER treated me like I was a 5 year old who had no idea what was going on with my body. I explained to …
If I could give zero stars I would. They dont have any respect for patients. Obgyn sent me here to be a assessed at 35 weeks pregnant 3 hours later still in waiting room. Mike at check in is very rude. Why ob sends you to the er is still puzzling. Worse hospital around
Good luck if you don’t go in by ambulance. Wait is regularly between 2 and 3 hours, they don’t check up on anybody’s condition, and the staff is needlessly hostile towards patients in the waitng room. Just doesn’t operate like most hospitals. Worth an extra drive somewhere else.
A few months ago I broke my wrist and ended up in the emergency room. What started out as excellent turned a bit worse and ended up ok at the end. When I arrived (drove myself) I was in a lot of pain. They took me within the first five …
This hospital has the worst E.R. ever! With my wife in the E.R. and she was having very bad chest pains, trouble breathing, nausea, and pains throughout her right side which hindered her movement. They made us wait for almost 3 hours and …
I can not say enough about the excellent care and support I received after my surgery from ALL the nursing staff on the 6th floor North crew! I felt safe and truly cared for. Thank you all again- I wish I could give you a million stars!!!
This is probably my third time here in a year. All for emergency visits. The front desk people are too busy joking around talking about God knows what and when it comes to patient care there is no compassion and no care. One lady was …
Stay away if you want to live. This place is great at spending people’s money. Pretty stuff and cool things. But do not expect medical care or decent treatment. Also assume your information becomes published and distributed to all the third …
Been here several times for blood work and when urgent care referred me to the ER they highly recommended this hospital. Always professional and kind staff and they gave me so many warm blankets when I was sick in the ER! Lucky to have a good hospital nearby
If I could leave no stars I would. This hospital was completely unprofessional!!! Er nurses treat the patient like dirt. Brought my wife to er with chest pains. After taking her vitals with a broken machine (heard nurses talking about the …
The staff was patient and hardworking through a very busy day yesterday. Everyone was so kind to us, the rooms were clean, and the wait was not bad. Every person who was with us was AMAZING! I felt truly cared for even in such a hectic …
Security guard Bruce has a chip on his shoulder!
After the concord police call concord fire because of shortness of breath. and …
Waited in the Emergency room waiting room for about 3 hours with a dislocated shoulder. Minimal communication in regards to what the hold up was and when I could expect to be seen. Finally got back to a room and the nurse walks in after …
Concord Hospital Is Decent And We Kept Up. Lines Were Relatively Smooth Considering it is a hospital and had a much better experience here then the Hospital in Franklin. Food Is priced well and delicious. The doctors visits go well and never encountered a problem
A healthy and unusual stop for a lunch when in town
If you’re lucky & they have the citrus salmon- don’t hesitate. Dig in.
It’s a friendly hospital, full of really great nursing staff. …
If you need to go to the emergency room might be easier to die than go here. Waiting over 3 hours and not 1 person waiting moved. The staff was not helpful. Ended up going to Elliot and got in within 15 minutes. Love being stuck in a state that has no medical compassion.
Wonderful experience at Concord Hospital Day Surgery . My 9 yr son had oral surgery on 8/2/17 everyone was GREAT checking in, all of the nursing staff in pre-op especially Tracy (lead recovery Nurse I believe )and Dr. Mark Scura (oral …
The staff are all around just incredible. Extremely kind, helpful, informative and attentive. They literally saved my fiance’s life and did an excellent job with the c section and handing the severe bleeding from previa. She was on the …
I had a five day stay here. 99% of the doctors, nurses, LNA, etc…were very very very very kind, polite, informative, direct and just downright helpful.
This place is rather large, so don’t hesitate to ask for directions. There are …
I must say that despite the transportation snafu, Concord Hospital is the best I have ever been to. Amazing nursing staff, attentive doctors, great food that you call urself and order from a bistro style menu, comfortable private room with …
I fractured my elbow and went to the emergency room. During the hour I was there, I gave 2 different employees my insurance information and watched them manually put it into the system. I got my bill a few weeks later saying my insurance …
Well I have to say I’ve always had a great experience everytime I go staff is friendly and helpful the food is good. And I have a great doctor that has been helping me for years.I love the private rooms and its very clean …
Came into the emergency room this morning with what might have been appendicitis but found it to be an intestinal infection. Great job for figuring that out in a matter of 90 mins. Very unhappy that we were left in the emergency room for …
I came from almost an hour away to take my mother to have back surgery from Concord Orthopaedics’ surgeon because we’ve had such unpleasant experiences and heard so many terrible things about most of my local doctors and hospitals and it was certainly worth the commute. I would recommend this hospital to a friend or family member.
The emergency department is NOT the entire hospital – I encourage those who seek to review the emergency room to specifically go to review the Emergency Department. The ER is SWAMPED from about 9 PM to 3 AM. It will usually be a while …
Excellent care here, and certainly one of the finest all around hospitals in the State. The Doctors and staff are caring, and the service and care received is generally optimal. Yet, just recently, and within the last decade, I have been …
They left my girlfriend with a life threatening issue. She was admitted into the ER for a torn abdominal muscle. Knowing she had an ovarian cyst that may add complications, she requested an ultra sound be done. They told her not to worry …
As an RN for 18 years I have never seen such horrific care.. not ever. Do not go here. They also lie to you and your family members. That’s never, ever ok. We all as licensed medical professionals, took an oath to cause no harm!!!!… they …
Went to hospital with my son today for a simple day surgery. While i must admit the nurse staff was excellent as always. the others such as the anesthesiologist was ready to get my son out the door much too soon. Never in my 33years have i …
Pediatrician had told us she would meet us immediately in the ER with our newborn, I asked to enter the pediatrics area and we were denied, telling us we would be walked right up because we were concerned with sick patients. Were now being …
Very good staff but what I’ve seen nothing wiped down. Doorknobs, phones, call button. They don’t bath your or even ask if you want be showered.this concerns me. I though daily clensiness was big, not here. Not offered toothpaste or …
I can not even describe how HORRIBLE this hospital is. it is like a circus with a bunch of clowns. incompetent rude and money motivated. everything about it is RIDICULOUS! ignorance is bliss at this hospital. the staff is to busy gossiping …
My poor stepfather has been admitted to Concord Hospital several times, in different departments for various conditions, including major surgery and long stints in ICU. He, and his large family of visitors, have all experienced excellent …
I had no idea that an ER could be so bad. Hostile staff and extremely long waiting times. It is really just as described in the other 1 star reviews. It’s simply better to drive the extra distance to another hospital, you’ll be taken …
Took my 2 year old here first thing in the AM they made him wait 4 hours to get the private insurance people first… If anyone has state insurance go to literally any other hospital. They will let you die here.
I had an MRI there yesterday in the diagnostic center. Even though it was a long test, the technicians did a a great job. The technician Jane was particularly empathetic especially when I began getting sick from the medication they injected …
Concord Hospital is one of the finest hospitals in NH. My experience at this facility was scary, and they made me feel very comfortable. I had to have back surgery as I could hardly walk, the day of surgery, waiting for the operation was …
My mother stayed here for a few days after an unfortunate stroke and was treated rather poorly , she wasn’t able to use the bathroom over the first 36 hours she was there and her bed constantly had alarms going off even with the slightest …
Brought my 90 year old Dad to the Emergency room on Monday at 12:15 pm and they didn’t see him until 4:55 pm! I felt like I was in a third world facility. Once they had a bed available for him to be seen in Emergency, the waiting game …
Refused to feel my 2 year old lunch doctor Sarah Neal lied said she would put in for it and didn’t. Why make a 2 year old go without while in the er. Still here no food no order for one and no discharge papers. About to walk out. Like seriously why so hard to give the kid food?
Most of my regular physicians are associated with Concord hospital so I go there quite frequently. I also have most of my diagnostic testing done there. I’ve never had a problem as an outpatient. I will have to say that I was an inpatient before, and the staff were not very kind to me. And that’s why it’s not getting five stars.
I’ve been to this Hospital on several occasions since I moved to Concord New Hampshire. This hospital has been great every single time except for the last time I was there. I went into the ER for the same reason severe pain shortness of …
Absolutely the worst ER I’ve ever experienced in my life. Waited 2 hours. I was there because I felt something in my right ear moving around. This had been going on for 6 months. I sat on the far side of the room in one of there straight …
Only one visitor for the patient and when u go to the front desk to check in the receptionist is less than friendly borderline rude. I had no phone service to call my sister in the hospital and asked she could call upstairs and see if the …
The Day Surgery nurses, technicians, and practitioners were all very kind and highly skilled. I felt cared for and safe. The post anesthesia care unit was also excellent.
When I dislocated my shoulder the second time I was sent here by my wrestling coach from wrestling camp. My father and I have been waiting for 2 hrs when I’m in pain. Instead of bringing me to a room urgently they let all the junkies with …
Concord hospital should not be allowed to have an Emergency Room I sat there for 8 hours and was never treated for a condition I was hospitalized for just a few months prior. I left without being treated because I felt as though my life was in jeopardy.
The Nursing staff is extremely rude! They need to start taking some sensitivity training. No basic manners or respect. “ The world revolves around me attitude”Maybe they should start treating people with respect instead of like animals.
Had to go to the emergency dept last night – everyone was great, addressed my needs quickly and professionally. I was then admitted and taken to 5 East for further diagnosis and treatment. The many nurses cared for me as if I were one of …
How can 1 star reviews be acceptable for long waits in the ER? There could be people ahead of you perhaps. Or perhaps they are dealing with a mass causalty incident or heart attack which is consuming a lot of resources. This is not fast …
The hospital is clean and inviting – put the positiveness ends there. First of all apparently they do not subscribe to protecting patients sensitive information since in the Emergency Room there is no privacy so you get everyone’s full …
I came here after a serious biking accident. Everyone I interact with was exceptional friendly and showed great care compassion as well as great professionalism – thank you
I have been sitting in this emergency room for 5 1/2 hours with my ill son who has been unable to hold down food or water for two days I believe that we have been beyond patient. The only thing that has transpired in 5 1/2 hours is he has …
In all fairness, I haven’t been to the hospital and this review reflects the affiliated practices and their business office! …
I was recently admitted to the hospital first time ever spending an overnight never mind for 16days I just want to say a BIG thank you to one of my nurses Sheri she mad me feel like everything was going to be ok she went above and beyond …
I had the worst experience today .i brought my 9 years old daughter with difficulty breathing at ER.they got her vital and told us to wait till her name was called.they were other patients everywhere on the dirty hallways …
Impossible to get a primary care physician, you’re told sorry, you’re welcome to drive an hour to someone else.
Concord Hospital’s staff needs to get their stories straight and learn their updated COVID regulations for the family place. They are allowed TWO support people in which I was with my daughter through labor and delivery, also allowed one …
Took my husband in with acute gallbladder pain, (it ended up being necrotic). One thing I can say is that if you are in severe pain, call an ambulance. Folks from ambulances don’t need to wait hours to be seen. …
My boyfriend had blood gushing from his head for 4 hours and they wouldn’t give him ice or anything while he was waiting, other people were even asking that they please help him before themselves. We waited outside and When we went in to …
I called a week ago telling the family health center that I wasn’t able to make my apt the day it was assigned to me . When I called to asked if I could change the time to a later time in that afternoon because I was stuck at work I got …
I got there at 7 am on 12-1-2021. They tested me for covid19 around 730. They had my results back in 15. Didn’t tell me. Kept me in the waiting room KNOWING I had covid19 until almost 2pm. The most important part is this woman came in …
The Family Place at Concord Hospital is absolutely amazing! I had my third child here and it was by far the best birthing experience I have had yet! The doctors and nursing staff (RN’s and LNA’s) we’re all excellent. I can’t thank them all enough for the wonderful experience we had.
A complete embarrassment. The place should be closed down as it provides no service. Waited 4+ hours with a bleeding 12 year old and they never even gave an update. Most people just left without care. Only go here if you want to die!
I waited in the ER from 8 pm to 8 am to get a bed in the cardiac unit. The nurse in the ER was rude, although the PA and other staff were great. They actually left me in that room with no way to communicate with them, other than shouting to …
Went in for chest pain and shortness of breathe. Watched people come and go. Waited 4 hours before leaving. There were people waiting for 7 hours
Very unprofessional. People had been waiting for over 8 hrs. People were walking out. Had people vomiting in waiting room and no one was helping them. It was really horrible.
I took my 87 yr old mother in law to the er at 2:00 pm. And walked out before getting treatment at 7:30 pm after telling us it would be a few more hours. I took her here Because of difficulty breathing and heart pains. I was told I could …
My mother was driven to Concord Hospital because at 87 years of age she woke up from a nap and asked to go to the hospital which she has never done, that means something is wrong. She actually has not felt well for months but today she …
I have always had above and beyond care here. When I had to stay in the hospital, my care team was very attentive to my needs. They asked me if I needed anything like blankets or a snack. When I was being discharged, my care team packed up …
My dad was transferred here due to a car accident. 4 east treated him so badly! He had a bad wet cough and I asked repeatedly if he had pneumonia, they would only respond by saying I don’t know or walk out. …
We had our daughter on concord family place, it was an amazing experience, all nurses were nice to my wife and they took really good care of her, definitely the best place to give birth
Booked an appointment over the phone, was told they would email me the paperwork for the new patient enrollment. A week goes by and no paperwork. I call to get that fixed, thinking it’ll be 5, maybe 15 minutes in the worst case. I was given …
I went to Concord Hospital ER with awful side pain on my stomach and a student took pictures and didn’t find anything. I don’t remember the student being supervised. …
I don’t know how a place of business can still profit the way they treat people. I hope all these Hospitals go bankrupt and loose everything. Maybe then they will be rebuilt the right way.
Gave birth August 2020 and almost every single staff member we came in contact with was extraordinary. We had one night nurse who wasn’t very helpful but other than that, my entire experience was for the most part positive (complicated birth – they took excellent care of me and my baby). I highly recommend going here.
i delivered my son here & was supposed to be discharged at a specific time, but waited well over that time for discharge papers. my carseat for my son was already assessed, but we were told they needed to check both of our vitals (when they …
Shattered my ankle on the side of the road, had to sit there for 40 minutes waiting for an ambulance, get to the hospital and I’m sat in the emergency room. Mind you, I am in excruciating pain at this point. Spent 2 hours there before I …
I was having a heart attack in the ambulance on the way to Concord Hospital. When we arrived I was in an operating room, fully staffed in a matter of seconds. Honestly I wasn’t sure I was going to make it but 3 days later I was home. I received excellent treatment by a wonderful staff. I’m forever grateful.
One of the worst hospitals in the world when it comes to being seen. You will sit in the waiting room for 10 plus hours before they take you in and care about your well being.You don’t want to depend on this hospital for an emergency that’s …
My 85 y.o. mom with Alzheimer’s had to be transported by ambulance after falling and hitting her head and was left alone unattended in the waiting room in a chair for an hour before someone could get in to be with her. It took an additional …
First and hopefully last visit. I can see why the rating this hospital has earned are what they are.
My rating is based off a stay for a trams based injury.
The ER was responsive however, I suspect the responsiveness is based off the …
I Had my gallbladder removed in an emergency surgery. From the er staff to the surgical team everyone was wonderful, polite and helpful. I was there for maybe 10 hours total. I also tested positive for covid prior to surgery and couldn’t have asked for better treatment. Thank you to all of the staff!
Great hospital my dad had to get admitted on 5 east for a finger infection and his nurse Asia was awesome very nice nurse
Do not go to this ER if you want medical care of any acceptable quality in any reasonable amount of time. In fact, you’d be better of going online and diagnosing yourself because it would probably be more accurate, timely and helpful than what the incompetent and uncaring people in Concord will do for you.
I have never been treated so poorly by any professional let alone by emergency room medical staff who are supposed to be there to help. The way they treated me and my six year old son was beyond reprehensible and the staff should be …
Last Friday My Girlfriend Sally Simmons can to the ER after she fell off the back of my Ducati.
She had a shattered tail Bone and a Fractured T12. The service was beyond …
We moved from living most of our lives in CT to NH. It is a difficult transition from “giving up” doctors one has had for so many years to finding new physicians. We are so fortunate to have found A+ physicians and services at Concord …
My care here has been very mixed. The doctors and staff all seem decent and thorough, but getting pre-authorizations for needed services (meds and diagnostics) have taken so long (over 9 weeks) that I finally moved my care back to the …
I was admitted to Concord Hospital on Tues. March 29th following back surgery. The surgery, performed by Dr. Clifford Levy of Concord Ortho, went very well and I was even able to complete a 1-mile walk this afternoon – two days after …
I get Emergency rooms are busy, but I drove over an hour to see my family member who has stage 4 cancer and I was not allowed to see her due to the policy of 1 visitor at a time and no swapping. This will probably be my last time I am able …
I was impressed with most of the nursing staff on duty while waiting for my daughter to give birth. They attended to her needs in a reasonable amount of time. Clean, efficient, and equipment that worked. …
So I don’t feel that if you’re told that you can see your parent at a certain time you have to wait two extra hours because the hospital can’t manage its beds and clean them in a timely manner. Announcing eight people discharged and I’m still waiting to get into see my own mother
This is by far the best er I’ve gone to. Very good care by the doctor, and the nurses were beyond fantastic. Especially for my daughter who I had to bring with me. I 100% recommend.
I have never been to a more useless or careless hospital in my entire life…. The trauma that they have an inflicted on my 13-year-old granddaughter in last nine hours was totally uncalled for. I will never ever return to this hospital.
We can’t thank the staff of the ER, CATH LAB, and PCU 3rd floor. Your care and expertise saved my husband’s life. His call button answered timely. The meals extraordinary and the team took such great care. Having a medical emergency is terrifying. Having one out of state adds a terrible dynamic. We are so thankful.
Went into to the ER and had an EKG, xray and blood labs. They discharged me saying everything was fine. I called my Primary care physician and they informed me that the ER blood work showed over a 20k white blood cell count, more than …
The worst emergency room care in the state of New Hampshire any place else is better 8 to 10 hours of a wait for people is not good and they were “talked to” about having to wait no one had bed side manners and everyone was just awful. …
I truly cannot say enough good things about the Family Place care team at Concord Hospital. Every single nurse, assistant, doctor, midwife, specialist, etc that we met with was informative, supportive and friendly. The facility was …
Worse than Lahey Burlington, always talk with miserable receptionists than can’t even forward calls properly to the appropriate department. I’m not even rude on the phone, I’m asking for either an earlier appointment if possible or another doctor.
Let me explain, my daughter told me that some of the staff watching her actually gave tips on how she could still kill herself in the hospital. I was blamed for my daughters depression. I was ignored when I called and the nurses refused to …
not a safe hospital. my persanal medical monitering device was destroyed, and then i was biggoted out the door just to hush me when i asked for an advocate. while i do not belive they are all biggots it boils down that if you allow biggots …
We brought our daughters in one of our daughter’s son into the emergency room after an accident. One has possible concussion one has burned from the airbags and her chest is hurting and my daughter’s boyfriend also hit his head in the …
Concord ER is terrible staff is rude.. reason why I have always gone to horse shoe pond, until today I was greeted by and over worked LNA, who thought it was professional to tell me that, …
2022: Concord Hospital DOES NOT have an ASC (ambulatory surgery center) So if you need a minor procedure done, be aware that the operating room is NOT an ASC and will likely cost thousands of dollars. The procedure I need is $300 at an …
My mom just spent a night and felt so cared for (despite the food) that she was a little disappointed to be discharged. The staff without exception was thorough and patient and good-natured. Thank you for keeping it human!
It’s been 7 weeks since my partner was severely injured in an automobile accident. They still have yet to send the required information to her disability insurance company. We have called about this several times, and nothing has been done. …
Very poor handling of a simple tetanus shot for my 4-year old daughter. I asked for a tetanus shot to be safe, the nurse who gave her stitches said she ordered it. We were discharged while waiting, when I asked about the shot they told me …
I have a really disgusting parasite. On my way to the hospital I cough one up.. it was really gross.. the doctor said it was not real and sent me home… Lawsuit… Withholding things from the lab. Now I getting sicket and sicker. Because of some dumb doctor with holds info from the lab.
If i could rate this a zero, i would. Took my 5yr old here because she broke her arm. Not only did a nurse tell me SHE DIDNT NEED PAIN MEDS, they did xrays without pain meds. Manipulating her arm in positions where she just screamed in …
The hospital where you sit 10 hours in the waiting room and wait to die while nobody checks on you…I would not reccommend this hospital to anyone. I watch heart patients in distress wait hours, while people with rashes were taken right …
The emergency room is a joke. You can sit and spread RSV to everyone in the waiting room with no concerns of the snotty women at the front desk. I sat in there on oxygen for 6 hours half of the time the tank was empty and they couldn’t care …
Concord Hospital Internal Medicine is just about as useless as a tick on a turtle’s shell. They make you wait an hour in the waiting room and when you try to complain, no one gets back to you. Don’t waste your insurance dollars with this …
There are some very good staff members here. however I feel like the amount of people who don’t care about people, outweigh the people who do. While i understand the staffing shortages of today. Healthcare is a very personal, as well as …
Their billing department incorrectly applied $72.50 worth of payments. I spoke with them in July and was told they corrected their mistake and my balance was ZERO dollars. …
I went on December 26th, no urgent Cares were open and the place was packed . EVERYONE I encountered was exceptionally pleasant and professional. I had the Flu and they couldn’t have been nicer trying to make me feel better. I have been …
I gave birth to my daughter several days ago at the Family Place and had a great experience. The staff there were all friendly, caring and helpful to my husband and I when it comes to our baby. They kept the facility clean and the recovery rooms were a good size.
As my son and myself entered the emergency room at Concord hospital we were taken care of by the front desk staff an nurses to access the injuries and his level of pain. Shortly after we were taken to another room in the ER and all test …