Alamance Regional Medical Center opened in 1995 as a nonprofit community health care organization committed to improving the health of the citizens of Alamance County and its surrounding communities…
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
1240 Huffman Mill Rd, Burlington, NC 27215
Terrible patient care at this ER. Very sad that when you are hurt, the staff at this ER only make you feel worse by belittling your pain.
This hospital should have a multi million dollar law suit no one in charge on the weekends incompetent nurses and doctors have lost lots of family and friends there will always be emotional depressed help close this hospital down a single …
Worst hospital ever got in a car wreck came by ambulance and had to sit in the waiting room for hours all while having pain while breathing I will never come back to this hospital ever again. If I could give 0 stars I would have.
sucks every time I have been here they tell me it isn’t important enough for them to look into and then go elsewhere and have infections ovarian cysts, etc way to go armc…that is why people drive to Greensboro and chapel hill took my …
What an experience, the lil girl at the desk must have a truly miserable exsistance, it’s a shame how the underworked & overpaid hold such content to those in need of what they are selling,
HORRID BILLING DEPARTMENT. I have paid on multiple accounts for months and months. Asking multiple questions along the way. I just received a COLLECTION notice on a bill that I have tried to pay that ARMC stated did not exist. I HAVE BEGGED …
Been here 2 hours waiting on someone to come do there job, but all they do is walk away or back and forth it’s the freaking flu season stupid ARMC so do what you are supposed to do and give me my medicine and then check out. Pretty much everything is common sense but ARMC doesn’t have any
Not good place to go, it is very expensive , go to urgent care clinic instead!
A friend arrived at the ER at 8:00pm on Tuesday night and was told there were a few in front of him. At 1:00am he still had not been seen and was told there were still six people in front of him to be seen. FINALLY at 5:45am on Wednesday …
This hospital is a shame both in providing medical assistance as well as fraudulent charges hitting you credit. This is the 3rd time I’ve had to fight to prove their mistake!!! Do us all a favor and build a new hospital and get rid of this toxic place
The worst experience with the front desk. His manager didn’t care about the concern.
The pain management, liver management (Kandice & team) and a few other departments are amazing though.
Your staff is a joke. Abdominal pain, was taken in and left in waiting room for 4 hours at this time. Still waiting to be seen to see if it’s my gullblatter. These people have been giving me nothing but excuses since I’ve got here. Its like …
Most unprofessional hospital in nc.i was beat with cuffs behind my back and punched in my temple repeat times as well as kneed in my jaw.someine needs to shut them down
Slowest hospital in NC don’t go there if you don’t wont to wait 6hrs
It was very good and the nurses and pa were so extremely nice to me!
However I did wait a while but it’s better then 5 hours at the army hospitals for sure!!
This place is a joke, terrible, came in an ambulance in extreme pain and had to wait in ER over 3 hours, as a matter of fact, I’m still waiting now, normally I go to Duke but the ambulance said I had to come here first and if they saw fit …
I have been here since 8:30 pm it is currently 4:39am I have been in soo much pain I have been asked for pain medicine and I have yet to get anything at all period this is my first and last time coming her and my nurse was very rude
The only reason this place has one star is because I am required to add one for this review! Several times we have had terrible experiences with AR, from giving my girlfriend who is suffering from extreme nausea and vomiting medicine TO …
Will not come back to this ER. A 7 hour wait for concerns of concussion issues and the Doctor on duty done no Neuro exams at all. Not even a follow my finger! All along most other staff is giggling in the halls and at the nurses station. Plus side we had I think the most amazing x-ray tech ever! All the rest was horrible!
As far as the hospital as a whole, I don’t have much of an opinion; however, the ER is terrible. When I say terrible, I mean, absolutely infuriating. I went there a couple months ago due to pain I was experiencing from a UTI. To be fair it …
This place is horrible. Sat there in a waiting room just to be moved to another waiting room. After 2.5 hours my daughter still having shallow breathing taken to a room and then sat for 1.5 hours and still no nurse or doctor came to check …
First of all you wait forever just be called to the back only to wait even longer for anything to be done and for you to leave. On top of that it’s unsanitary in here as well. Go to another hospital even if it’s a longer drive it’s worth the headache.
The worst and only hospital in alamance county that will watch you suffer. DON’T GO TO THIS HOSPITAL!!!!!! My wife went in for server leg pains and swelling and they couldn’t even give a diagnostic on her problem.they left her in pain for over a hour.i had to go and get her and take her to another hospital to get a diagnostic.
Second time using Walk in clinic. Both times efficient, friendly and helpful. Doctor seemed to be knowledgeable and focused on me and my health history.
If I could give this place a zero star I would. This is absolutely the worst hospital I’ve ever been to. I was checked in at 3:30am and here it is 7:45am and I’m still sitting here waiting in this quiet room while I listen to the nurses talk about their personal lives.
I hope this hospital burns to the ground…and the staff in it. They dont care nothing about us. Just a regular week and paycheck to them. Ugh. Disgusted. My goal is to let the whole world know how horrible this er is. Trust, I will get the word out!
The staff is horrible I was laughed at by two different employees while I was in the worst amount of pain and asked for a blanket. Their attitudes are horrible if you don’t like your job quit these are people’s lives you’re playing with I literally had to leave it was so ridiculous.
They saved my life at 2am when I had not just viral but bacterial meningitis with strep. Thank God they were here and the people are 👍 great! Love them n thank you. Beats the alternative …
I am in the waiting room for the ER, and have been here for 2 hours now. The pain I am experiencing is getting worse and worse, and I am frustrated because it is not busy at all, and the two other people that were here before got in after a half an hour each, which is unacceptable. Terrible, sketchy place with low staff and poor help
Staff was very caring during my heart stint procedure and my stay at the hospital. Glad i went there to be treated.
If I could give no stars I would. Was made to sit in a sickened er in pain. They could’ve at least gave me some otc meds.
Failure to diagnose and misdiagnosis, Misreading and ignoring laboratory results,
Improper medication, Disregarding and not taking appropriate patient history, …
Went in with broken femur receive a shot of Novacaine and tramadol was told to go home and sit on the couch. For a year no crutches no cain nothing went to moses cone they gave me real pain killers but no cane or crutches was told if i was …
These people saved my life, I went in with a ruptured appendix when I was 7 years old and they got me out and walking within two weeks. They have a awesome child care center and are very polite and caring.
Went in for abdominal pains and a ruptured cyst. The Dr glanced at it prescribed me a medicine that only brought more cyst 2 days later. I call to ask about my side effects and was told to hold for someone who could help me and was hung up on!
Went in for surgery to put plate and pins into fractured ankle. The hardware they put in was infected with staph which took a full year 2 surgeries 3 hospital stays for IV antibiotic treatment. 2 pick lines put in . Out of work fore 8 mos
My grandson was taken there two times for mental reasons. Both times he was released within hours. When this boy kills himself or someone else you will have a lot of questions to answer.
The emt’s, dr’s and staff went above and beyond and because of the level of care I received, my emergency was a little less scary and I was able to make it home to my family. I wasn’t just treated like a patient, I was treated like a human being. I am forever thankful and God Bless!
Everyone has been very professional and kind to my Mom. They are very responsive to my questions and concerns. This is a very difficult time with Covid and the workers are stretched to the max. Please be kind to them.
Excellent ER staff- they listened to my symptoms and got tests done quickly. The doctor took time with me and asked me questions to get to the root of the issue. Everyone was professional and at the top of their game.
The employee in the physical therapy check in was Rude. So rude that I left. Seemed like she was more interested in talking on the phone than helping us. Ill never go back. She smelled like cigarettes and alcohol.
Great Doctors and nurses that are friendly, courteous, caring. All around, my visit was fast, efficient and being a medical emergency, it wasn’t bad at all!
By far the worst hospital in North Carolina. DO NOT GO HERE!!
Worst emergency ever
They put u 10 hours on the waiting room
Worst hospital ever… U will die waiting in the waiting room just to be called back. I waited 3 hours for nothing and still wasn’t called. This establishment is terrible. Go else where for better service. They aren’t taking these issues serious. Playing with lives…
Horrible experience twice in one month, no concern for patient care, leave you for hours without checking on You, always excuses for not checking on you, nurse didn’t even walk my husband around and check on my husbands pulse ox level per …
I went there with stomach cramping in early stages of my pregnancy and the dr. bluntly said mam your baby is dead and then referred me to unc hospital for an DNC. At my appointment at unc they found out my baby was healthy and growing. TERRIBLE!!!
I have been there 4 times & was misdiagnosed or treated so poorly. The times i was misdiagnosed, i had to pay someone else to PROPERLY treat me yet i am still required to pay this facility for NOT doing their job. DO NOT GO HERE EVEN IN …
Whole waiting FOREVER, watched the receptionist slept at the desk during the day! Me, deathly sick but sent me home with no treatment, no meds. Only to find out I was really bad sick by my family doctor. Now my fiance is in horrible pain …
Emergency Rooms are to get you out of an emergent situation;
not to assess, negotiate and/or fix your chronic conditions. People have been watching too many TV shows and they’re expecting it to be like a McDonald’s. If you want a quick fix…try an Urgent Care. Or better yet, see an General Practitioner regularly.
Bad service waiting for 5 hours and ask why and they tell me the doctor are busy about because the flu and i say i dont have flu i here cuz mu eye problem and the y told me some body is waiting more time them you …you better go to UNC OR Chapel hill
Patient Relations is a joke. Switchboard didn’t even know what hours they work. Left a message, they didn’t call back. Scheduling for tests through Gastroenterology was a horrible experience. It is like Larry Moe and Curly do hospitals
Worst hospital ever been in the waiting room for 8 hours !!! I simply went to ask for some pain killers & got sent back. Seriously I’m still here waiting because this pain I feel won’t allow me to drive myself somewhere else. So disappointing
Worst Hospital I have ever been too. Rude mean nurses who lie, and treat you like crap. Doctors who disobey rules and regulations protecting patient rights. Awful horrible place, I will never go back.
Only go here if you don’t mind the possibility of dying. This hospital will kill you with their negligence. I’ve actually had relatives who have died because they didn’t take them seriously, or treated them for the wrong thing.
I’ve been in this waiting room for over 3 hours already. Came in for dehydration. No one has even bothered to start an IV. Someone could die in this waiting room, and no one would notice.
Staff was friendly at first. Whatever woman is working the front desk at the ER can go to hell. Misplaced my medical docs and instead of helping just gave me lip service and attitude. Mind you I was in the middle of having a damn asthma …
My daughter was iinjuried on the ball field and necessitated a trip to the ER. The ER was easy to find. Had wheel chairs right by the entrance. Traiged and diagnosed her quickly. Even xrayed her right in the room. Everyone was super nice to us.
We received excellent care in the Emergency department. Every one was helpful, everything was explained in detail and the
Nurses were very attentive. I really appreciate everything they did for us.
Horrible been sitting her pregnant not able to keep food down for over 24 hours pain in my ears with no help since 4pm while people who just walked in 30 mins ago are being taken to a room.
Not sure why it’s called an “Emergency” room at first as you can die there while waiting to be seen. Second, they see you several times (all different persons) and ask you same questions again and again. Then, you spend several hours in the …
I got here at 9:30am with my almost 2 year old son who has been throwing up and hasn’t used the bathroom since yesterday afternoon. It’s now 1pm and we are still in the waiting room. Thinking this would be quick since I have a small child but I was wrong!!
The Alamance ICU team including providers, nursing , respiratory and Chaplin services are top notch in both skills and compassion. We could not have got through our darkest days without you. May God keep you in the palm of his hands.
STAY FAR FAR AWAY. Tried charging me $2,600 for a fluid IV that cost them about $1. If I ever need fluids again I will just buy my own IV bag and do it myself and save about $2,598 dollars. I had to wait about 4-5 hours before being seen …
They were slammed and wait time is forever but staff is great been a rough year for all of us in the trucking industry and medical field keep up great work
I would not suggest Alamance Regional to anyone that’s where we had are baby girl and if we ever have another one it will not be at this Hospital the staff rude attitudes and completely on different levels when dealing with each other …
No wonder this place only has 2 starts. Been away from home for quite few years, but I have never forget those long hours waiting in the hospital, I thought things were better now, but I was so wrong, this place it’s a shame, they make you …
We just became parents of a baby boy. I wanted to share our experience with Alamance regional medical center. Dr Ward and Dr Beasley were very hepful. All the nurses were very friendly and hepful throught the labor. RN Caroline was super …
Worst hospital I have been to, very rushed to get you out, not thorough, and long wait times.
If I could give negative stars I would. Very very slow getting you back. I waited over 5 hours to be seen. The nurses at the front desk all had attitudes, and showed no remorse for people who were in pain questioning the extreme wait time. If you have a serious emergency please DO NOT GO HERE!
UPDATE: Patient Care contacted me at 1pm today and stated that they reviewed my grievance again and found NOTHING wrong with any of this! What a joke! This isnt over! …
Absolutely terribke. Expect to be waiting a long time because you’re not getting out of this place without feeling like you could have went anywhere in the world else and gotten quicker and better service. Everytime I come the nurses are …
Sharing this review as been sitting for four hours in waiting room. Each time I check I am “third in line”. Waiting room is limited in terms of number of patients…very slow process and would expect better from a Cone Health facility. Pathetic service
0 stars!!!! This building can’t be called a hospital!!!! The worst hospital ever!!! run away from there!!!They will let you die !!! The desk personal was so disrespectful and rude. I took my baby son to the emergency room because he was …
While the staff was very nice, it was very confusing to be shuttled around, in writhing pain, taking over 9 hours to be admitted. Now I am facing a ridiculous amount of charges, separate from the enormous hospital bill, from a hospitalist …
I went in last night with serious shoulder pain and was in and out in an hour. Staff was very friendly and informative. Answered all my questions and gave me everything I needed. Hopefully I won’t ever have to go back but if I do I know I’m in good hands.
I’m not from Burlington but I’ve recently moved here and my girlfriend is pregnant so she’s been having complications everytime we come to alamance regional we are never taken serious. She had came one day not even able to sit up she had to …
I was admitted to the hospital at Cone Health ACRMC and I have nothing but great things to say about them. From the ER to my stay and even had to go to Cardiac rehab. The staff there are REMARKABLE, CARING and PATIENT and they need to be recognized and applauded for their outstanding work!
Slowest er I’ve ever been to. And they determine when you get called back based on who comes in that is sicker than you are. Even if you are 1st and they feel the next 8 people are sicker than you, all 8 people get called ahead of you. So …
My daughter recently went here because she broke out in a red rash all over her body. She has been irritable running a fever, scratching and in pain. Her skin and temperature are running very high. They told us that it is a viral infection …
If I could give this hospital a zero, I would. About a month an a half ago I went to the emergency room (encouraged by the local Urgent Care), drove myself there, waited in line, checked in, paid $40 dollars for “the consult”, probably …
Kenneth Jones, you answered your own complaint foolish. You’re glad you didn’t have an emergency? Well, you just admitted that you didn’t have an emergency, but wasted everyone’s valuable time and went into the ER anyway. …
4 hrs later and nothing. Friday night, maybe 10 people In the waiting room. This place is a joke. Second time I have made the mistake of thinking this place was actually a hospital. I gotta give it to you guys though. A few more years of …
Been here for over 6 hours and counting because they said this is the busiest night of the week and they have no staff and can’t tell me when I’ll be seen. Seen more people leave without treatment than treatment. This is absolutely the …
This is not a hospital. It is closer to a gas station than a hospital. They almost killed me by leaving me in the waiting room for 12 hours while my appendix was rupturing. I was rushed into emergency surgery because these garbage humans …
Other than our nurse Britni in ccu most of the people I dealt with during the process were rude and dismissive. If you know everything you need to know then you’ll be fine. But please don’t come here expecting case managers, front desk …
My pregnant wife has had a very bad ear infection she is 20 weeks pregnant. We have been snowed in all weekend we come here at 7:00 here it is 9:49 still waiting for the doctor to write a Rx. 3 hour painful boring wait, $1200 charge im …
Terrible! I had my second child at this hospital. The nurses were very rude and dismissive. This is not a hospital that encourages or assist with breastfeeding. Several nurses tried to convince me to bottle feed. This hospital has a long …
This place was very huge an sectioned off but the wait for service was 9 hours long. The hospital was very crowded. An some of the staff was a little eager but hardly unpleasant. Needed one more person to assist with the people coming in …
Waiting 12 + hours and never being seen is outrageous. The idea that you can only be seen if you arrive via ambulance is a terrible and expensive option. People really have to risk driving much further to receive treatment. This is really sad and a failure to the community.
Only gave three stars due to the radiology department and neonatal department otherwise wise it’s a two star. Don’t go to the E.D unless you can’t make it any further, or unless you are on the system. You will wait all day/night. The care will be ok though. Nurses seem to know as much as the doctors in some cases.
I had CHEST PAIN AND checked in with the front desk. Within 20 minutes was asked to leave by a lady. …
I truly wish I could give a zero star. My husband had been sick and we went to his regular medical doctor and after they diagnosed him they suggested that he immediately go to ARMC “bad idea” because his blood pressure had tanked and he was …
Worst place ever; spent 2 days in the hospital and was discharged with all the same symptoms and more. The doctor I saw could barely be understood because her English wasn’t very good; very frustrating. When I complained, they discharged …
Sorry, Joseph Chaisson, as a parent of two special needs kids with short-bowel syndrome I faced extreme disappointment in the quality of care. First of all I am new to this state so there is no prior bias. When I encountered a severe …
Emergency rooms are for EMERGENCIES!! Not for colds. If staff is dealing with life threatening issues, your cold can wait. Would you want treatment of your family members heart attack stopped so they could wipe a runny nose?? …
Well I was in labor and the nurse sent me home. Where I gave birth. So I do not recommend any mother here at all.
I came into ER with intense back pain due to a ruptured disc in my back at about 9pm and was made to wait writhing in a chair for 6 hours. When I finally was seen they had to put me to sleep so they could do imaging as the pain was too …
Horrible with care. When my pain worsened it didn’t seem to matter. FIRST & LAST TIME…..I will NEVER RETURN BY CHOICE
My mom has had to go to the ER department 3 different times since February, and they have given her excellent care all 3 times! This morning was the latest visit, and they had her in and out in about 45 minutes. She received the”gold” treatment today!! Thank you so much ARMC ER Department for being so caring!!!
If I could give negative stars they would definitely have negative 5! Spent my whole day waiting for information I already knew and told them multiple times. When I told them that I can’t take pills due to food allergies they still brought …
Alamance hospital is by far the worst hospital I’ve ever visited. I’ve waited 6 hours just to check my symptoms because of the new virus spreading. A lady with a broken arm went before me. I wasn’t the only one waiting so long just to get …
I delivered a 7 pound 8 oz baby girl here this weekend and had an above and beyond experience. They made sure baby and I was more than comfortable and taken care of. Midwife Annie from Encompass woman’s care delivered my baby and she was …
I arrived at ARMC, and requested to be seen, due to a work related injury. Check in and vitals were done (these folks were very pleasant and attentive). I slipped and fell, causing a large bruise and a very sore back. The P.A. came in, felt …
Update….ARMC is still horrible!! I would give it negative stars if possible! Take the extra 20 min trip and go to UNC-Hillsborough. Since Cone Healthcare has taken over this place the service and quality of care is horrible. The …
I visited this hospital on August 6th around 630pm and waited for 14 hours to be seen . That’s right 8am the next morning . And I was brought in by an ambulance. …
I came in bleeding and in a lot of pain from an ectopic pregnancy. They sent me home and told me to take Tylenol and use a heating pad for pain, told to follow up with my OB in 2 days and when I asked if that was dangerous the doctor said …
This is by far the worst Emergency Room ive been in… Ive been in the waiting room with my 4 year old daughter since 12:44am and its now 5:13am and i have yet to make it to the back. I don’t understand how it could possibly take this long …
Went to ER . They took vital sign and drew blood then sent up to lobby. We were there More than a hour . I decided to leave because My complain was back pain And they let me sit for hour on the he chair . Still did not know when Doctor will …
Hello. I will make this review as honest as possible. This is the worst medical facility I have ever used. They charged my family $3,000 for about 10minuites of face to face with a doctor, after waiting about 3 hours. He gave nearly zero …
Recently, my elderly father was brought in to the ER with extreme and excruciating pain. His PA could not get him in to see her so to hopefully get him some sort of relief in the meantime, my aunt brought him to this facility where they …
I’ve just moved into the area temporary. So July 27 th was my first visit. I went to the emergency room with chest pain. I don’t think I could have received any better treatment or a more caring staff than I had. I was very afraid because …
Dad there for afib, was admitted and didn’t have a bed for 30hrs, got bed bugs while in the bed. Had heart attack, they called mom once and left confusing message. Terrible experience.
Not sure where to start. I am sure there are good people who work here. We never see many of them. Back again this morning (since EMS transports to the closest hospital) and this has been the worse customer service ever in the ER. At …
I have had three bad experiences with this hospital. One time I almost died. Went to ER and was told I had built up gas in my stomach and was told to go home and take some gas medicine and I should be fine. Two days later I went back during …
My son was admitted for having 5 seizures in 2.5 hours, he had kidney failure and very sick. This is an emergency, not a sore throat or broken tooth or a cold treatment place. Go to the doctor or dentist, stop using the emergency room …
I don’t like this hospital one bit. We had a nurse called my fiancees father who was not on the list to be called, for her to call right away it was important. We have a boy on the way so we are freaking out. We have called back many times …
Brought a family member in for some mental issues the check in nurse was so very courteous. I’m am not sure of her name but it was about 11:30p on Wednesday June 21, 2017. Also the processing nurse and CNA was very nice and very helpful. Not a bad experience at all. Kudos to the ER staff!
We spent 3 hours in a pretty much empty waiting room last night, only to find out that the doctor on call has some kind of super power! My husband has a history of spinal fluid building around his brain and causing pressure to build to …
The Birth Center SUCKS!!!! – ALL the nurses I had during my stay lacked BASIC knowledge on breastfeeding. I was provided NO SUPPORT!!! I was encouraged to bottle feed. ( I refused) .- The hospital was dirty: blood at the base of the toilet …
Had a bat in house, and health dept. Recomened going to ER and get checked out. They took vitals for wife and son. we waited a while for a physisians assistant to talk to us about 5 minutes and tell us unless we think we were bitten that we …
Very slow moving we came in at 10pm and didnt leave until 730 am the wait was so bad i fell asleep on the floor my girlfriend was just left in the room and doctor no were to be found. I get its hard for one doctor to see all the people that …
They don’t even deserve a rating. My fiance was rushed there by his boss today for severe abdominal pain along with other symptoms. They took at least half an hour to get him back to a room, then waited on shift changed for a doctor to …
Was here with my mother who was complaining of pain in her side and back. Took blood and urine, also did ultrasound. Hours later doctor finally came in and told us everything was normal and looked ok. We were told it was a irritation in her …
I had a minor motorcycle wreck in May and was taken here by an ambulance. Everybody from the EMTs to the nurses to the doctors were great. They were handling somebody else that needed nurses more than I did and they constantly apologized …
Came to the ER in the middle of the night screaming and doubled over in pain. My fiancé was carrying me up to the desk and they just looked at us and said nothing. The nurse at the desk was playing on her cell phone and said nothing to us. …
The WORST hospital I’ve been to. They don’t care about your health. Take the drive to Chapel hill or Durham. Went in with high blood pressure, they just sent me home. REALLY? and Doctor James Hanshan was VERY rude. Came in, didnt introduce …
Never again. My husband was hospitalized for no telling what with this hospital. In 5 days the doctor and the pulmonologist(Ramachandran) changed my husband’s diagnosis 4 times. They pumped him full of steroids, breathing treatments, blood …
My daughter (a 15 month old) woke up vomiting all over the place. She then started to shake and refused to drink fluids. Unsure of what was going on and scared about what was going on. My fiancé and I checked her in around 12am. After 5 …
This place rates 0-stars. They are not attentive to the patients and DO NOT try to look into root cause for a medical condition. When you try to voice a concern, they either put you on hold for a very long time, or transfer you to an …
I came in at 1am. I didnt want to but my friends and family thought it was my best option. I had a cough. It could have been bronchitis it just wasnt normal. So i went to get it checked out because i have an infant that is very vulnerable …
I have nothing but good things to say. From when I came in to hospital on Christmas Eve with my water broken. They have taken good care of me. I been here for three days already. They have even gone out their way to make sure I am ok and my …
My wife had a 10 o’clock appointment for an MRI. The MRI had already been previously approved by the insurance company. But because they had to call to get approval on something already approved, And took over an hour, she has missed …
Honest as it gets. The nurses acted dismissive and annoyed anytime I had a question. They had me on a liquid diet and told I MIGHT have surgery. 12 hours later still no update, had to finally ask them to give me soup bc they didn’t update …
I had to wait 7hrs before they ever called me back. If I was dieing I would have been dead. I don’t think they would even care 😕 …
I delivered my son here and almost died! They were deceitful, they almost killed me and my son!!!! …
Went in for emergency surgery, January 2016, for an out of control infection that was also seriously raising my blood sugar levels, first visit in about 20 years. They immediately made me comfortable and addressed pain, and the following …
It’s not all bad, but I try to avoid going here for medical treatment. Everything that has been said about the long wait times is true, although that’s hardly unusual for an ER. The nursing staff seems reasonably attentive and …
Absolutely horrible
I came here with my mother who was in tremendous pain and was vomiting at 7pm. They were a little busy however it is now past 11pm and she has yet to be seen by …
I am up and down on this review. The doctor and nurses had an awesome bedside manner. I don’t agree with some of the tests they ran, I felt like it was just about the money but I wasn’t going to argue with a doctor who clearly went to …
Worst experience I’ve had went with my fiance who was having seizures multiple times in a row and they then asked us to leave the room and came back in the room and told her “you can stop now these aren’t seizures if you don’t stop we’re …
Waited 5 hours at the ER outside (second time now we have had to come back for serious pain, for possible infection just to be told its probably IBS. No exams, etc. Could have went to fastmed or any other urgent care for the same thing.
Only because there’s not a zero star option. My almost 7 month old was running a high fever and was struggling to breathe. The ER nurses were TERRIBLE! Zero patience with me, or my child. Told me he was fine and was probably just “holding …
Everyone was great except the nurse taking care of me. She seem to think because I wasn’t wheezing and my chest was tight I wasn’t having an asthma attack. She was very rude mean hateful and disrespectful. I told her she was not hooking me …
Worse hospital ive ever been to. Come in from a car collision not horrible but still in pain. The sent me to a room gave me some advil and left. After 30 mins came in and said to do a CT scan they need a negative pregnancy test so I did …
I had my baby January 2015. We had to stay in the hospital a few days longer due to her bilirubin levels being very low. The staff wasn’t very friendly save for one nurse who was really sweet. My baby was taken to the daycare whilst I went …
My sister was there and she literally almost died. Smh they took a oath and it seems more like a job
Tried to kick my 89 year old crippled mother out of the emergency waiting room as she was with her 92 year old husband who was seeking help. If I hadn’t been there to interject, she would have been sent outside by herself and can barely walk even with a Walker. This place has zero common sense. Terrible
I had nothing but a positive experience. I was 38 weeks pregnant and was supposed to deliver at another hospital. However; knew I wasn’t going to make it to the right hospital. Staff was great and baby boy ended up in the special care nursery due to having low blood sugar (had gestational diabetes). They took great care of him.
I just had a baby in May of 2016 and my experience was kind of terrible but I am giving them a rating of one star because of the way I was treated during my stay. While I was in the labor department everything went well and I thought wow …
The emergency department staff is amazing! Recently in with a family member on a busy evening, triaged within 30 minutes and sent directly to a ED room, seen very quickly by a nurse and a doctor. Staff was very thorough and nurse techs were …
I am only giving one star because when we went our visit was great. The staff was excellent and we didn’t have to wait forever like most. However, their billing department is the worst I’ve ever had to deal with!!!! Idk if it was because we …
I gave birth to my son there. It was a long and hard delivery and im pretty sure i was a bit difficult every time i felt pain. Dr. Beasley was great as well as the nursing staff during and after labor. The staff made me feel welcomed and …
I come to this hosptial at 5:40pm to be seen for covid symptoms and here it is 9:35pm and still in waiting area. Took an hour to get me in triage and I just went to ask how many people are in front of me they said it’s a 10 hour wait! And I …
Most people say Armc isn’t hitting on anything but they literally SAVED my life. Thank to a few nurses Mrs.Sherri, Mr.Steven, Mrs.Jenny and another nurse who checked me in for vital signs, I wasn’t sure of her name.(night shift) They took …
The staff in the ER were very nice and patient with my grandmother, who is 85 and hard of hearing. Once she was admitted, the nurses on her floor were the total opposite. I walked to the nurses station to ask for a straw. Two nurses told me …
Horrible experience no one should have to wait 6 hours to be seen especially with liver problems, something else will go wrong trying to wait on them, they don’t care how you feel at all they’re disrespectful and I didn’t appreciate it.
Its been over an hour and fifteen minutes – waiting, waiting. I came by ambulance because I was unable to drive. I injured my back. My back hurts and no body cares as I sit in this room with my back hurting. I finally called and the …
At approximately 4:33am my nurse (Ally) made me feel comfortable and calm, i have Flu/covid symptoms, she gave me Tylenol for my fever and she was the most polite nurse ive ever met🙂 …
We went to Alamance Regional ER against my better judgment, because people told me I should give them another chance since they are now associated with Cone. We got my young daughter checked in for chest pain and a lump. She was triaged and …
Went to the ER Friday night with severe abdominal pain. Was triaged and they didn’t seem worried by my obvious pain and sky high bp. Waited 2 more hours and was told it would be at least 3 hours before I would be taken back to see a doctor. …
Nurses great! Doctors the worse! Waiting in emergency room for 4 hours. 6 hours after they decided to let me go with a fever of 104. I refuse and they have to put me in a room where they almost let me die. Next day have to undergo a …
Staff is nice. Kinda. Very few staff members have actually been helpful. My Doctor (Potter) himself is extremely nice and makes sure i understand what is going on when I see him. But for the most part the “K” clinic hasn’t been that helpful …
Worst experience and hospital I’ve ever been to in my life. I had my son here end of last year unfortunately only because it was the closest hospital. They treat you terribly. Wouldn’t offer me anything to drink even after hours of having …
My wife had our first son here (3/2012). Most of the nurses were rude and unhelpful. It was so terrible that my wife asked to be discharged early (day 2). Her nurse came in and stated She could leave but not our son. My wife sat and cried. …
One of the worst, if not THE worst, hospital I’ve ever been to. The staff are not considerate or friendly unless you’re dying. You wait HOURS even when it’s not busy. I had to ask the nurses to give my mother Tylenol and check her blood …
Really, I don’t know what the point is in leaving a review or complaining about this place since they could careless if you felt like you were mistreated. If you think you are having a heart attack and call 911 and they take you to this …
Was in the hospital for days, Then discharged when I obviously wasn’t ready to leave the hospital, but was told to go. when I came home I to call EMS just to go up a few stairs to get in my house. I was still very such and couldn’t stand. …
The manager herself said that she doesn’t care for black people out her mouth and told me to grab my lawyer and try to sue because it’s pointless. She racially discriminated me on multiple occasions. She doesn’t have the capacity to run a …
My stepfather is a terminally ill patient in treatment at the adjacent Cancer Center at Alamance. After receiving some troubling blood work results that indicated a potential clot, the Center sent him for a CT scan and then to the ER. The …
Thank God I’m not in the position to compare hospitals because I seldom go and only if I’m too sick to resist. I’m new to the area, a veteran, and only comparison I can offer is I go to a Veterans Hospital. I was experiencing chest pains, …
Zero stars!! Sitting in the waiting room with my 8 year old. we are here because she had over 20 seizures today. been sitting here for almost 6 hours… she’s had 21 more seizures and all they’ve done is take blood and start an IV. I’ve …
My 72 yr old dad experiencing
severe distress from COVID related pain–given absolutely nothing for pain relief or symptoms of COVID. …
For visits in 2020 & 2021, including 2 surgeries this year & an over night stay:
Really awesome staff & front desk people. …
I only gave 1 star because 0 was not an option we have sat here for 6 hours already and still have not been seen he came in by ambulance they put him in wheelchair pushed him to the waiting room and have not come back yet they should shut this place down
I had to get an MRI and immediately upon arrival I was sent to a desk and asked for payment. No, I am not paying before I receive a service. Then after being led through a maze, I was left alone to navigate putting on a hospital gown….I …
Went in around 4 pm on a Wednesday and I was checked into the ER immediately. Only sat for around 20 minutes in the waiting room and it was nice and the staff seemed to help people relatively quickly. They did a ton of scans as soon as they …
Wish I could give a 0 star… we have been in the waiting room for 12 hours have to beg anyone to give us some help. Awful, please avoid here if you can.
I hear bad reviews all the time. I had a long waiting experience in the ER once but it WAS packed and there were many sick kids and elderly ahead of me. I came in because my water broke too soon. I am so happy they took care of me so well …
I am very concerned with my latest visit. I arrived at Alamance Regional Hospital emergency room at 11:30 p.m due to Asthma complications. I was checked in by someone at the front desk and sent to triage. A gentleman came in checked my …
I’ll never go back they do not care I was there for hours with chest pain and the nurses are rude no one checked on me after I told them my symptoms was getting worse I’ll never recommend anyone I’ll take the drive elsewhere 0 out of 10
Given birth twice here and have had positive experiences. Dr Beasley was great this last time and helped me feel relaxed before surgery. OR staff was great too. There were some not so plwasanp nurse techs, but most of the actual nurses were …
I am writing this review still sitting in the ER waiting room after 11 hours and have not been seen yet.
This is the worst health care experience I have ever had. I will never come to …
I brought my mom to Alamance Regional ER by someone who recommended. The doctors, nurses and staff were very good to mom. Mom said everyone was very good to her, unfortunately the hospital mom had been going to was terrible the last stay. …
My brother went here and they almost killed him. They called me to take him off life support and for days pestered me to sign the DNR. When I refused, the palliative care team AKA “Death Panel” decided to make him DNR without informing the …
Went to be seen for nausea, vomiting, abdominal pain, pain during urination, and chest pain. The doctor was very kind but gave me a diagnosis of acid reflux and did not reconsider his diagnosis despite me telling him I knew this wasn’t acid …
My husband has been waiting for hours so I took him some Gatorade only to get met by a rude nurse telling me I had to leave while shaking her hands at me. When I said okay she then proceeded to tell me that when he gets a room I won’t be …
WORST HOSPITAL! I witnessed a nurse talking about how she needed to go pick up her food before she gave a patient their meds. Please do not waste your time … don’t walk …. RUN FROM ARMC!!!!!!!!!!!
Unless you wont your family member to day a few days later do not. DO NOT take them here……. They brought him in by ems and then took him to the waiting room what makes no senes if he was going to be put in the waiting room i would have …
My first time visiting this hospital and everyone was right , this place is the worst. The emergency room dept is horrible. Long wait time, unprofessional staff, a little kid was being treated openly in the hallway for what seemed like a …
ER intake is rude and unprofessional. Berated my husband for not seeing his primary care Dr before coming to the ER “with 28 other people.” He tried to explain to her that the reason for his visit had really only begun within the last hour, …
I have encountered the nicest and most helpful staff in the ER here. They are busy with a full hospital and still managed to give my husband excelled care! The nurse went out of her way to get my husband a phone before he got his room …
Terrible wait times in emergency dept. Twelve hours beginning to end, for 7 stitches. …
Saturday night August 20 at 8:46 I went to the ER because my blood pressure was sky high 201/101 when I got there the only thing I’ve done was check my blood pressure I said they’re in the lobby for six hours I kept telling him I don’t feel …
Horrible experience. My husband was referred to an ER due to bleeding-it was a last resort. He got blood taken, WAITED IN A HALLWAY FOR 5 HOURS, had a CT scan done, and the bill was 7500. They billed the insurance twice for the CT, and also …
Tamausa the nurse that kicked out a friend 2 hours after surgery because he’s white.
Don’t trust this place, go elsewhere for help…or basically die
So disppointed in level of care for my father and refusing to help us get him tranfered to unc per our mutiple requests. My father continued to go downhill under their care versus getting better. My father is feable condition from not …
The wait itself is terrible, but parents arrived at 9am and dad got a room by 8pm. Lots of back and forth, room, lobby, room, lobby, etc. HOWEVER, the staff is exceptional. The nurses and doctors actually care and they are working …
I came in to the ER with severe cheat pain and couldn’t breathe. 3 months prior i had been treated for pneumonia in Greensboro at another moses cone location. Chest xrays, no CT. Alamance did xray and the practitioner was very worried …
I don’t know why I continue to waste my time and money on this place. Tonight I visited the emergency room. I was having head pain, horrible night sweats, and swollen lymp nodes. While they were very quick about getting me back they rushed …
I brought my 5 year old in as he was having trouble breathing. He was immediately taken back and taken care of. Dr. Brown is amazing. My son had croup and the nurses and staff were so friendly and amazing. …
I would rather die than to EVER go back here! The front desk staff is horrible! The nurses and doctors lack any compassion. I had intense stomach pain, was told I would be called and given a barf bag. As soon as I came in, I was asked my …
My mom is in ER – and although no details are posted that specifically state guest can not switch out — the staff insist I can’t switch out with my sibling so I can be with my mother ( as I handle all her Healthcare dealings) …
Worst hospital ever. My son has now been in two different times. Both waiting over six hours and never seen or treated. Vomiting and hasn’t been able to keep anything down in a week. No treatment at all and they still charge you!!!
My experience with multiple departments at ARMC has been excellent. The staff are caring and professional. The nurses in ICU were compassionate and attentive to my 93 year old father when he was admitted with pneumonia. I have been in …
This is a really bad place looking to make money off of everything with no regard to patient care. Brought my daughter into the ER on a week night with an open bleeding gash. Front desk was highly inattentive, and nonchalant. Left without …
I’m leaving this review because my experience was bad I literally waited 3 1/2 hours for nothing to be done to help my 8 month baby feel better!! Front desk people were nice and helpful but once we were taken to another room they took an hr …
Compassion was lacking in regards to a dying family member by certain nursing staff HOWEVER with the help of an amazing woman at the information desk, the Hospital President Mark Gordon and Chief Medical Officer Dr. David Jordan personally …
This is the worst hospital, probably in the world. I highly recommend you do not go here. …
Tamausa is a nurse here. She kicked a friend out 2 hours after a surgery.
I hope he sues the heak outta you.
Worst health care in NC
My family and I have always received excellent care at ARMC. We have utilized services throughout, including maternity care, broken bones, cardiac services and women’s services.
I was admitted to hospital on July after my hiatal hernia surgery [I think it was on the 14th of June ]and I had to stay overnight and everyone took very good care of me[ from post-op until I was discharged the next day] and kept my …
Four days and three nights. I cannot how they could have made recovery from surgery any better. Every single person including Drs, nurses, assistants, therapist, administration, food service (excellent food!), custodial and anyone I forgot: not a single bad experience. All were professional, friendly and competent. Thank you so much!
I have Covid, it hurts when I breathe in and I’ve been sitting in this waiting room for 4 hours begging for Tylenol or something to drink. They keep saying the doctor will get back at me. At this point I just want to go home
After appeals being rejected they discharged my senior father with pneumonia. Within 3 hours of being home we call paramedics. They were confused on why Alamance would discharge a patient who clearly had pneumonia. Sent him to UNC Chapel …
My husband is very sick,he came into the ER with shortness of breath and other conditions. He was never seen by a physician we sat in the waiting area for over 12hr
-TLDR: wait until morning and go to an urgent care. Unless you are LITERALLY DYING, you will wait long enough that you could have just slept in your own bed and gone to urgent care the next morning. AND you will be charged SO MUCH money.- …
This was easily the most infuriating experience I think I’ve ever had in my life, anywhere. Their mental health facilities / ER were an absolute joke. They took me back to intake and did blood/urine/robes, and then I sat on different chairs …
Utterly embarrassed to say that I work for Cone Health after seeing the ‘treatment’ from ARMC ED. I actually work in this very hospital, different department. If I were to ever treat one of my patients in my department the way my mother was …
Tamausa is the nurse/person that asked/told a friend it was time for him to leave, sadly he had surgery just 2-4 hours before hand. Don’t go to this hospital avoid it for the sake of your life
I do not live in Burlington, NC first time dealing with this hospital and trust me it will be the last. The ONLY bright spot this hospital had going for them were the 3 or 4 nurses that helped with my father. There is not enough time or …
One star is too much. I wouldn’t take my dog here. Appalling quality of care. My loved one (90yr old) developed bed sores from negligence while a patient after a fall. They only got her out of bed 2x in 7 days. ER and doctors weren’t …
The worst experience I have ever had at a ER. 12 hours and still never saw a doctor. This coming from a 63 year old man with chest pain. I had to leave I felt so bad.
I was with a parishioner in the er late on 1-1 and into the early hours of 1-2-23 and was very impressed with the triage nurse – I think her name is Vanessa. She was very professional, compassionate and caring. I told her before leaving I could tell she had her heart in her work.
Here we still are and I have watched an elderly lady who is obviously concerned about her husband question one of the patient access people about how much longer it would be before they were called back to which the employee replied she …
If you care about your Love ones. Skip this Hospital and get to Duke or UNC. It is a bandaid station at best. Very unprofessional staff, no response time, no communication. Very sad they are apart of Alamance County and NO one has attempted …
I waited about more than 5 hours for the doctors to check up on me. Then when I got inside they had a bed for me in the hallways and asked me some questions only for me to wait for almost another hour for them to tell me when was wrong with …
Very long wait, unkind staff. My 90 year old grandfather had to sit in the waiting room all night, passed 3am, and his 89 year old wife wasnt allowed to wait with him. I understand the emergency room has to triage, but at least let him rest somewhere or keep his wife with him.
Having experienced another “unpleasant” experience at the hands of “some staff members” of a United States emergency room, I can, with both, honesty & experience, say that the problem with poor treatment and possible grounds for lawsuits …
My father was in ICU for 6 days until the good lord called him home on 12/20/22. I would like to say thank you to all the nurses and doctors in the ICU unit who took great care of my father and also took the time to make sure his family …
Literally the worst emergency room I’ve ever been to. The wait was 8 hours long just to get seen, everyone was moving in slow motion. The doctor would come the leave for over an hour not to mention we were in the hallway. we still just left without getting the last test done. I recommend you go to the emergency room in chapel hill
Go somewhere else!! The nurses were AMAZING but I CANNOT recommend a hospital where the nurses were more concerned about their patients and their care than the doctors! It’s too much to even write but I was in the ER diagnosed with a kidney …
Just worked a 12 hour 7pm-7a shift as a nurse. Came here for shortness of breath and URI symptoms. Also a cancer patient and let me tell you I got here at 8:45pm.. it’s 2:23am and I still haven’t been seen. I will literally die before I …
If you bring your loved ones or if they bring you, have your devices (cellphones and what not) fully charged. There’s a 100% chance you’re going to be here all day. Brought my father in law because he was excrementing blood, we sat inside …
This place has no urgency at all! We have been here for 4 hours and still waiting! Got here at 7 and still waiting at 11:24! You will die here please if you have an emergency go somewhere where they care! The people checking you in are …
WORST EMERGENCY ROOM IN THE WORLD!!!! I have never seen something this bad!!!!! My husband is now going on 16 hours of waiting in the waiting room because they say “no beds available” he is waiting on blood results, cat scan and EKG’s and …
This hospital is slow. They gave ZERO updates in regards to the patient. They also for some reason still have people waiting outside “due to COVID.” The patient had an elevated sugar level and it took over 7 hours to help her. If you are …
This hospital is something else. I belive this hospital killed my grandmother 3 years ago. She was good one day came the next morning to see her and see how she was doing. She went from 70% breathing on her own to not breathing on her own …
Yep can’t believe I’m writing this. Lived in Alamance most my life and was born in Alamance hospital and seen the construction of the ARMC in my years 75% of my experience there was a lot like all the above. But yesterday I had same day …
I have always thought well of this hospital, but I was put in ivc recently due to my mother and I am in a methadone clinic and get dosed every single day. They didn’t give me my medicine, food, drink. They hardly answered my questions or …
I wish google allowed 0 stars. I arrived at the ER at 2:00 pm. Within an hour I had blood work and a CT Scan. Then the wait began. I actually got my results via MyChart hours before I started asking when I would be next. …
I just spent three days at ARMC after a close encounter with a mild stroke. I cannot say enough good things about the medical staff in the ER and the ICU. They were fast, responsive, and thorough. They were also empathetic and kind. No negatives from me… I’m grateful they were there.
I came in pretty sick. As so many others. My wait time was a little long. Which is expected. Every Doctor, nurse, tech, housekeeper, kitchen staff…. Everybody here was so kind, sweet, attentive, and just awesome! These folks go through …
I arrived by rescue squad with unbearable back pain radiating to my leg, I could not walk. I suspect I have a herniated disc. I had an MRI at this hospital earlier in the day so I came for advice on pain management. I sat in a hard …
I have been to the ER a number of times over the years, but this last visit… wow! I will simply say that if you have an alternative to care, go there! The lack of care, and almost herd mentality of staff… ridiculous wait times… 5 hours and …
The nursing staff in the ER, specifically Louanne (spelling may be incorrect) could benefit from empathy, cultural sensitivity & customer service training. While waiting on updates for a family member that came in through the ER & had been …
This was literally the worst hospital experience I’ve ever encountered. Parents of toddlers/ infants, learn from my mistake.
We just moved to the area after being Duke and UNC patients. My one year old was …
I’m writing this review from the perspective of a visitor of a patient. The check-in station is very sanctimonious and I am made to feel like a threat to security simply from my presence in the hospital. I was literally just asked if I had …
This review is for the labor and delivery department only of this hospital experience that my wife had. The nurses (both daytime and nighttime) were remarkable and helpful. Savannah was beyond remarkable she truly was outstanding throughout …
EDIT: I have had to re-determine the level of care received here after my initial response. Let me say that my impression has dropped. I will say that the nursing staff was helpful, but not quite as attentive to things as they should have …