Cornerstone Community Financial Credit Union

Cornerstone Community Financial Credit Union

ABOUT CORNERSTONE Our Mission Statement To revolutionize the service experience, fulfilling the changing needs of our members and our communities. The Cornerstone Story From the beginning, we were a community. In 1951, a group of employees from the Chrysler Corporation’s parts division banded together to start a credit union for their employees: Mo-Par Federal Credit Union. In May 1961, that growing credit union changed its name to Motor Parts Federal Credit Union (MPFCU), and soon had permanent branches in Center Line, MI and Perrysburg, OH.

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Cornerstone Community Financial Credit Union Reviews ( 53 )

  1. Very unprofessional. Couldn’t get my information right, so I could never sign into their app. Went to close my account and they never asked for ID. Just handed me over the money in cash and I walked out. Could have been anybody.

  2. The credit union has always been there for me from car loans to investments with competitive rates for over 30 years. This is my main banking facility.

  3. I cannot say enough about how much I like this credit union or how I really feel like they have their members best interests in mind compared to my old bank. I’ve had banking, mortgages, and car loans through them and couldn’t be happier with my experience.

  4. Sharon assisted me with the items I needed. I appreciated the kindness and promptness that she showed to me. No complaints here, very nice branch location with excellent staff!

  5. Worst bank experience I’ve ever had. Worked with a gentleman to setup a joint account and apply for a home loan with my fiancee. They could not get my fiancee’s online account established correctly and submitted the paperwork with my last …

  6. When I came in as a member to open my account over ten years ago, my credit was in the lower 400’s. The staff took an immediate interest in helping me build up my credit score, even helping me with a daily budget to get back on track. …

  7. I have been banking with Cornerstone for over four years and highly recommend. I have referred many friends and family and they speak highly of cornerstone also. I love that they offer so many products and if your in place of improving your …

  8. Never had any problems with this credit union as far as customer service. I’ve been a member for over 10 years. Even in the mist of this unfortunate event the representative was not rude. A little more than a week ago a rep called me …

  9. It used to be a good bank but lately I have been very dissatisfied. The bill pay dept mailed a check late for my daughter’s rent where I was charged $50.00 and they told me I was responsible for that. After 30 years I am actively seeking …

  10. They have the best customer service. Whenever i have a problem, they solve it in minutes. This is so important for me. Thank you for being amazing. I am really happy being a customer of this bank and using their mobile banking app.

  11. Not customer friendly. While most financial institutions are waiving fees during Corona pandemic, they charged inactivity fees without prior intimation. Spoke to a manager and tone was very unfriendly, simply putting entire blame on …

  12. I’d like to say this 5 stars is for Renee Patten from your call center, and her alone. She is a god send. She figured out a problem with my account that had been going on for 6 months! Dozens of calls looking for answers, and Renee handled …

  13. This bank loves to scam! I had a Fraudulent charge to my account where someone paid their credit card. The fraud department contacted me told me they would take care of it and then never did anything. I spoke with the bank several times in …

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