Since 1994, when our practice was founded by ENT physician, William McClelland, MD, CornerStone Ear, Nose & Throat has helped patients enjoy … See more
Dr. McClelland did an amazing job with my septoplasty. I wanted to wait a few months post op to see how things healed and I can officially say I’m so so happy with the results. He and the team made me feel comfortable throughout the entire process. Definitely recommend for any nose issues you may have.
Dr. McClelland is wonderful, professional, good listener. After many, many years of tonsillitis I was lucky to find Dr. McClelland at CornerStone ENT. He did a great job on my tonsillectomy, pain management and explaining the healing process. I feel great, thank you all at CornerStone ENT.
DONT GO TO THIS PLACE FOR HEARING AIDS. IT IS THE EQUIVILENT TO GOING TO A SHISTER CAR SALESMAN.THE AUDIOLIGIST ARE REALLY SALESMEN,WITH MORE DESIRE TO UOSALE YOU THEIR TOP OF THE LINE PRODUCT,AND CARE LESS ABOUT WHAT YOU REALLY WANT TO …
Excellent custumer service, Dr. Brink give me all the information about my issues, very helpful. I highly recommend him and CornerStone Ear Nose and Throat
I was treated as a friend, not just another patient, by the front staff. Waiting time was minimal. The doctor was concerned about my health, not just ENT items.
The white lady at the front desk has very poor
customer service skills,I very surprised and I will not be back. Learn how to talk to people she knew how to smile and ask for lightly for the insurance cards what a surprise
It was so refreshing to have a doctor sit and listen to you. That doesn’t happen very often these days. I was so impressed and was helped with my problem and given the advice I was looking for
the doctor is not very nice and professional. i went to another ent specialist after i done the ct and exam. they told me i do not need the FESS surgery at all. just need some nasal spray treatment. thats sad!
The staff was courteous and Dr McLelland took the time to explain exactly what he felt my issue was. I am so relieved and really appreciate the time he took with me.
If you go there you will wind up in surgery. Doc also owns or co-owns the place in Monroe where Xrays are done as well as Edgewater in Ft. Mill where the surgery is done. Then more trips to his office to suck out the clots. Bad experience and they constantly hound you for money.
Dr William A. McClelland, was 1 hour and 20 mins late.
He try to rush me out… I been seeing him for about two years. He is not a good listener… If you have same problems and he isn’t doing anything, just look for second opinion.
Saw Dr. G, seems nice but not very helpful .
Just started out with a scope down my nose. Pretty random for a first visit. Still my throat is sore. Waste of time and money.
Dr. McClelland and team are the best! Sinus issues that I fought for years they solved in less than one. I highly recommend Cornerstone Ear, Nose & Throat.
Dr McClelland would not even shake my husbands hand and $450 later we have no answers and he just told us take our daughter (the patient) to a type of dr she has already been too. Don’t waste your time or money…. I have been on hold for 15 minutes now to talk with the office manager
Avoid. When in because I had static sound in one ear. Doctor was useless and unprofessional. Could not tell me what was wrong and I’m sure this is a common occurrence with individual hearing static sounds in their ears, especially older …
Great experience with Dr. Brink. He was gentle when in my ears, gave me options and explained the procedure prior to starting. Would highly recommend Dr. Brink at Cornerstone ENT.
Doctor was fine. He told us to make another appointment to deal with a related issue, but never said “If it doesn’t bother you, cancel the appointment.” So we go in and spent another $70 co-pay for him to say, ” If it has not been an issue …
Staff was courteous and friendly. My visit with Dr. Brink was thorough and informative. Options were explained and appreciated. Felt better walking out both physically and mentally.
My cousin moves to Charlotte from San Diego with health complications and I seek the best practices to help him out for all of his needs. They charge you for a procedure that was not done at all or not completed. It is only when you leave a one star review that they look to resolve the issue.
I was treated very well by Dr. Smith and staff. Previous nasal surgeries included 1988 turbinate reduction, septal defect correction, and what I thought was maxillary sinusotomy. MRI results showed that only a hole was drilled into right …
Doctor Jeffrey Brink done great job by fixing my long term nose problem. He focus on a details and provide me good and plain explanations regarding my problem and treatment.
Professional, thorough, friendly service by every person. The hearing test was easy and the results were explained in detail. I highly recommend Cornerstone ENT.
Stephanie was terrific. She is very knowledgeable and helpful.
The two ladies on the front desk were very courteous and friendly. Also, Stephanie was very punctual, and I got in and out in record time.
Do not go here. They charge for procedures that were not fully performed. They charged $700 for what amounted to nasal spray and then an scope to look in my nose. They could not look in my nose because the nasal spray didn’t work and my …
Dr. Lukacs is the absolute best hands down! I had a terrible experience as a child at the ENT so I am always hesitant when I have to go. Dr. Lukacs and his assistant were so caring and had the best bedside manner. Although going to the ENT is not my favorite thing to do, there’s no one I trust more. Thank you!
Dr.McClelland is very knowledgeable and so great. I have been coming in every six weeks for muffled hearing caused due to dry skin build up. He said he hasn’t seen anything like my specific case but he is diligent in finding out what is …
I highly recommend Dr. Lukacs at Cornerstone ENT. He put my daughter at ease and made the experience a positive one. He is excellent with kids (and their anxious parents) and has improved her life with his course of treatment!
Thanks to Cornerstone and especially Dr. Lukacs!
Went to see a specialist after a cold potentially turned into a sinus infection. This was my first appointment with Cornerstone. I thought the doctor would use the scope to find out what exactly was the issue. That was not the case. He …
Great people here. They really care about your health and getting you in top shape. Would recommend coming here if you looking for a fantastic nose doctor.
From the ages of 6 months to 9 months, my son experienced chronic ear infections that never cleared. He was treated with numerous antibiotics that didn’t work. We were referred to Dr. McClelland at Cornerstone ENT for ear tube placement. I …
My daughters and I are patients of Dr. Lukacs and only see him at Cornerstone. When he comes into the room he chats for a few minutes to see how we are all doing. I love his personal manner. I find him thorough, takes his time with us, …
I HIGHLY RECOMMEND Dr. McClellan and Cornerstone ENT. I am a 54 year old male and have had chronic sinusitis for the last 8-10 years. After 8 plus years of another ENT group and no real lasting solution, I finally have gotten relief ! …
Dr. McClelland and the staff at CornerStone ENT were outstanding! I had suffered from chronic sinus infections and difficulty breathing for many many months. Dr. McClelland completed a very thorough evaluation of my situation, including a …
Wonderful atmosphere, very friendly and something I appreciated was didn’t try to up sale any services to me. Doctor’s and staff were excellent. I would recommend this practice to anyone.
My sinus surgery was a complete success. I can’t believe I waited so long to have it done. Dr. Smith and all of his staff are exceptional. I highly recommend this practice!
Lynn the audiologist takes a lot of time and is very knowledgeable. You can tell she cares about her work and goes the extra mile . Thank you for a good experience.
After multiple consultations at this practice, recommended procedures made my symptoms worse. Had immediate hearing loss and copious amounts of blood coming out of my nose from in office procedures. Immediately expressed concern and was …
Showed up for our appointment and receptionist verifies my insurance will cover the visit. Okay great. Then Cornerstone decides they will not take the insurance because they do not have a relationship with that company. AKA your too lazy to …
Once I found the building, and once I found the office within the building, the experience with this practice went well.
The possible solution to my problem was new to me, which is why I tried a new ENT practice. Past experiences had been less than stellar.
I have no words to describe what the Doctor William A. McClelland has done for me, I’ve been 20 years with trouble breathing, 15 years ago at Presbyterian hospital they removed the Turbinates and had septum surgery, so the doctor …
Dr. McClelland is great. He really knows a great deal about sinuses and is an experienced surgeon. The office is well run and the staff is very friendly.
I was very impressed and pleased with my trip to Cornerstone ENT. I was referred to them and am so happy that I was. From start to finish it couldn’t have been a more pleasant experience. I saw Dr. Karen Greene and she was wonderful . I …
Overall a wonderful experience. The ladies at the front desk were over the top kind. As for their covid protection protocol, it couldn’t have been better. Sanitized everything from the pens,tablet,cards etc. Nurses and doctor was on point.
Friendly group of people. Definitely had a personal touch! The team listened to my needs and fixed me right up. No waiting like normal doctor visits. Onlverall great experience.
We are so thankful for Dr.McClelland. Our 9 year old son had sinus and breathing problems for at least 8 months. We had taken him to several other doctors who did not diagnose the issue properly. Finally our pediatrician recommended a …
I’ve had a great experience at CornerStone Ear, Nose & Throat. After suffering with sinus issues for years, I decided that I wanted a better quality of life. I saw a doctor at CornerStone who suggested a CT scan in their office which was …
Update – about a week after reading my review the manager called and said they had made a lot of changes based on my feedback and hopefully no further patients should experience similar bad luck. So kudos to them for doing that 👍 …
After suffering for many years with chronic sinus infections, which averaged one every two months with a treatment of antibiotics, I saw Dr McClelland for sinus surgery. …
Had to change my review after the under professional service I received. You shouldn’t talk about your patient if they have an issue that needs to be fixed. This is the reason why I came to you in the first place. Just a waste of time and …
A fantastic practice. I have been going to see Dr. McCelland for 8 years. He’s a great Doctor and surgeon. He’s always concerned about his patients and listens to what you have to say. If you’re ever in need of an ENT specialist I highly recommend him. You will not be disappointed.
Having experienced almost 2 weeks of reoccurring severe nosebleeds, including 5 days of hospitalization, I was referred to Dr. McClelland. From the beginning he and his staff have been responsive, kind, and compassionate. I am happy to report that I have not had another nose bleed since I have been under his care.
Went in for an ear cleaning for a blockage in my ear. They cleaned some out but it was still clogged and my hearing was still muffled. The doctor told me I should think about getting a hearing test but when I asked what it costs she said …
I am so glad I found Cornerstone ENT.
Dr. Gerry and the whole staff from the front desk to the Dr. were great.Dr. Gerry takes the time to listen to your concerns and answer your questions.
I would not hesitate recommending them to anyone needing professionals.
Dr. McClelland is an awesome ENT and a great guy. He is never rushed and always gives me the time I need to answer any questions I have. I have been going to him for years and can say without a doubt he is the best ENT I’ve seen by far. …
Dr. McClelland was very attentive and thorough. The staff was very helpful and flexible to schedule to fit my travel schedule. Surgery was a success. This is the second surgery over a 10 year period for different conditions with Dr. McClelland and both were successful.
Dr. McClelland and staff are the best in the Charlotte area. Our family has found him to be far more knowledgeable than most other ENT’s about complex issues. His kind and funny demeanor makes for a pleasant visit. I can’t recommend him enough.
Great group of doctors and staff. Offering many ENT and audiology services in-house. Value at the top and more affordable than hospital based ENT’s that tack on nonsense fees.
Update – About a week after reading my initial review below, the office manager called me and said they had taken a lot of steps to mitigate what I had experienced and these steps should prevent any further patients from having the similar …
Dr. McClelland was the second ENT I sought out for an ear problem, and he was wonderful compared to my first one. Upon first visit he immediately identified the issue and explained thoroughly the process to fix it. Ended up getting surgery …
I had tonsillitis. Was given the wrong prescription through a different doctor, and was getting worst. I called Cornerstone on a Friday morning, as a new patient and explained to them my situation. I was having issues getting into other ENT …
Dr McClellan is great. I have had multiple sinus infections over the last 4 years. He has been so proactive in treating these. Since he has been treating me, I feel the best I’ve felt in 4 years. I highly recommend him and his staff.
My husband and my son have both been seen by doctors at Cornerstone Ear, Nose and Throat. We are very pleased with the care received at every office visit. The doctors and their staff are very caring. It is a very comfortable setting …
Entire staff and doctor were pleasant and professional. Doctor Brink took his time with me then successfully remedied my medical issue – nose bleeds. It’s been a week and no nose bleeds! I’ll definitely be going back if I have any more ENT issues.
My first time at an ENT and it went amazingly well. The nursing staff was so friendly and helpful. Dr. McClelland was extremely welcoming and friendly. He handled my procedure quickly and effectively while also making several corny jokes, …
Dr Brink and staff especially Dianna, Theresa and Starr are truly amazing. Please visit this doctor and make him your primary care for your ENT needs. He’s helpful, caring and simply the best in Charlotte.
After being treated like a number at CEENTA, I came to Cornerstone, specifically Dr. McClelland who was recommended by my childrens pediatrician, seeking a second opinion in regards to surgery for my child. I was more than relieved to be …
Staff at CornerStone are pleasant and professional and I enjoy them each time I go. Dr. McClelland is THE BEST. He recognized and diagnosed my condition, explained and provided literature and I am now recovering. He was my second opinion after first ENT couldn’t diagnose the problem.
I am extremely pleased with Cornerstone and Dr. Smith. I have been a patient for years and he and his staff are professional and kind. I’ve had tubes put in my ears and it has helped immensely as I work for the airlines. Although I seem to …
I was able to get a same day appointment, which was amazing especially with Covid going on but they knew my situation needed to be addressed while I had it. Dr. Brink was able to see what was happening and provide me with some answers that …
After looking on Nextdoor and FB for hearing doctor recommendations I came down to two: Dr. McClelland with Cornerstone and a Dr. Puri with Charlotte ENT. Then I started reading reviews of the actual facilities, and looking at reviews and …
I have to say it is nice to FINALLY get some relief for my son. He has suffered with “allergies” all his life and was constantly sick. He has had strep throat numerous times, and has nasal congestion practically his whole life. I always …
I am extremely impressed with this amazing service. I broke my nose during yard work. My nose was sideways and in a lot of pain. After only 1 appointment a surgery was scheduled 1 week later. Now after only 8 days of recovery my nose is looking straight and back to normal. I could not be more grateful, thank you so much.
Great experience! Office was beautiful and clean, front desk was very friendly and helpful. I had Karen and Lynn for my exam. Both were so friendly and kind and were very passionate about helping. I left feeling relieved, you are definitely in good hands with them! Can’t thank them enough for a great experience
Dr Mclellan and his staff are excellent! Never waited more than 10-15 minutes. Answered all my questions, explained everything in detail, and the sinus surgery was successful. I was so satisfied that my 19-yr old son is now having surgery to fix a few things! I highly recommend this practice.
Dr. Gerry and his staff were fantastic and made my moh reconstruction surgery better than I thought it would be. Dr. Gerry is an artist as well as fantastic surgeon. Personable, friendly, and professional.
Very friendly and professional organization. I thought the visit with the audiologist, Stephanie Griffin, was very thorough and painstakingly done. She explained the results of my test very clearly and precisely. Dr. Gerry was very helpful …
I was referred to Dr. McClelland and immediately felt comfortable and confident that I was sent to a Doctor that would guide me through the next steps in my medical care. …
We went to Dr. McClelland to have our daughter tested for allergies. He found she had a deviated septum. The whole corrective procedure was seamless and he was very informative throughout the entire process. We have continued to use Cornerstone for all our ENT needs- top notch Doctors and customer service!
My very first visit to a doctor concerning my gradual loss of hearing. Not a sudden or acute loss, just a gradual, through the years, type loss. I am 76 years old, retired railroad, and assumed due to my previous career and age, this loss …
Dr. McClelland is great. I recommend him if you are looking for help with sinus issues. Talked over alternatives prior to a doing a surgical procedure but that ultimately ended up what helped. The procedure was in the office and did not take long. He talked you through it and his staff was great as well.
This was my first visit. I’m giving this OFFICE and staff 5 stars. My experience was really great. The front desk ladies were super nice and speak to you when you walk in the door. The doctor actually had a great personality and took his …
I highly recommend this practice. I was going to Charlotte Ear Nose & Throat due to their presence in the Charlotte area but found their practice to be challenging to work with so I decided to this practice. …
The staff is very kind and professional. A very comforting atmosphere. Dr Gerry and Candice were quite the team. Having the procedure without pain was their #1 concern. Lovely bedside manners. They answered every question I had throughout …
Dr.Gerry and his staff are amazing! His patient care is truly genuine and was always there if I had any questions or concerns, without hesitation I would recommend him to anyone looking for an ENT specialist. I had a septoplasty and have never been able to breathe this well and am so thankful for him and his team! (:
This place is wonderful. I finally found a great practice and a wonderful Dr. Doctor Brink was the best ENT I have ever seen. First, the front desk girls were awesome. I have not laughed in a long time. My health has been very stressful, …
Dr. McClelland and his staff did a fantastic job. Every possible conservative option was exhausted before opting for surgery. I’m breathing better than I ever have before, and my chronic ear pain is gone.
I repeatedly suffered from severe sinus infections for a few years until I found Cornerstone EN&T.
Dr. McClelland took the time to listen and address my concerns. With his …
I am still in awe over my appointment with Dr. McClelland. As somebody with multiple chronic health conditions, I spend a lot of time visiting doctors. This was my first visit with him, and was undoubtedly one of the best appointments …
I have been truly impressed with the services offered by this practice. I visited the practice back in April of this year due to significant ear pain, red eyes, and several other issues. Normally, I prefer to meet with doctors, but this …
This was my first visit with Cornerstone ENT. Upon arriving I was greeted warmly by the office staff. Check in was a quick and simple process. I was able to see the physician immediately and found her to be very personable and knowledgeable. Great staff and atmosphere…highly recommend!!!
I have been a patient at CornerStone Ear, Nose & Throat since 2011. I suffer from acid reflux and vertigo so I understand the importance of an annual checkup. At CornerStone ENT the physicians and staff make keeping up with my health a …
Dr. McClellan and staff took time to ask good questions, listen to responses and offer advice about my medical condition without trying to sell me their ‘best solution’. I appreciate that the entire staff was concerned with my health and comfort. I have a follow-up appointment and look forward to reporting on improvements.
I was charged about 90% more than I owed and had to pay before the procedure. When I told the front office girl that that was more than I owed & what my insurance plan said my responsibility would be, she stated that’s what they were told …
Dr. McClelland is one of the best physicians that I have ever been treated by. He has a wonderful bedside manner and sense of humor but, more importantly, he is an excellent doctor and cares greatly about his patients. He fixed my …
This is by far the best office! I was handled and treated with much care and that eased my anxiety to knw that I was in great hands here! Thank you to the whole Staff.
I don’t normally leave reviews, but after a bad experience at another ENT, CornerStone was a breath of fresh air. Not only did they get me in immediately, they performed an audiogram the same day. The staff, nurse, and audiologist were very …
Last year I had a deviated septum surgery from Cornerstone Ear Nose and Throat and it was the best decision of my life. I never knew how badly I couldn’t breathe. …
Dr. Gerry was wonderful to work with. He takes time with his patients to help them feel seen and heard and did a great job with my son’s surgery. He is friendly, professional and patient with all our questions. I recommend this practice.
I took my mother here as a first time patient. She received excellent care starting at the front desk. They treated us were efficient at their job and extremely pleasant. The nurse was patient and so sweet to my mother. Dr Daniel was very …
I consulted Dr. Daniel Gerry with difficulty breathing, constant cloudy feeling in the head, sinus blockages and frequent headaches caused due to nasal allergies, sinusitis and Deviated Nasal Septum issues. To begin with Dr. Gerry made a …
Truly a great place ! I have been using them for 8 years now for a variety of reasons, and they have never failed to to a great job from surgery to general check up.
Here’s everything you need to know about CornerStone ENT: You drop $600 for first visit and CT scans, and then they charge you $10 to email you the CT pictures of YOUR OWN nose. Practices akin to a car dealership or a mattress factory. All …
Really can’t say enough about this team, they are the nicest, most helpful and friendly staff. My son is a patient, so when I needed a diagnosis, I gave them a try. Ended up needing some surgery which went really well beginning to end. …
Was on time for appointment waited 2 hours to be seen for a biopsy. Practice charged my insurance, and co-pay. Nurse called me in to examination room told me biopsy has to be done at surgery center, told me to wait for Dr. McClelland to come in to discuss. Dr. never showed. We left. Would not recommend to anyone.
Love this provider, they give wonderful care and Teresa at the front desk is wonderful. Dr Gerry is an amazing Dr. Very knowledgeable and gives wonderful care.
Dr. McClelland has taken care of me and all three of my children for years! He is an EXCELLENT Dr not only very knowledgeable but also with a GREAT bedside manner. We WONT go to any other ENT!!
My experience with Cornerstone was perfect. All the new patient paperwork was available in advance. I was greeted in a friendly, affirmative way, then brought right in. The assistant was personable & efficient. Then Dr. Gerry was was spot …
Excellent experience. The staff is attentive and helpful and Dr. M is great. He took time to explain in detail the CT scans performed and all the options. Terrific group, I am very pleased.
Friendly, so knowledgeable about my sleep apnea & allergies. Timely appointment & i would recommend highly. My hubs also had nasal surgery with them which went very smoothly as well!
I am completely disappointed in this practice. The least they could have done is refer me to someone else. After having an ear infection for over 3 months, and being on antibiotics most of that time, I find out that they no longer take the …
The team at Cornerstone is amazing! They went above and beyond to take care of my facial trauma due to a nasty accident. Thank you Dr. Gerry, you made the surgery seem like a walk in the park.
Dr. McClelland is always willing to listen to any problem I may be having. He did my surgery on my parotid gland and I trust him completely. He has a wonderful bedside manner and has a great personality. Great Doctor
It is such a wonderful surprise to find a specialist that still understands the importance of listening to the patient! Dr. McClelland made me feel so comfortable and clearly explained my treatment options. Best of all, there was no waiting …
This was my first visit with my son (14 yrs old). The entire staff was great from the time we walked in, checked-in, the nurse in the examination room and met with the doctor. My son met with Dr. Henry and he was extremely friendly, …
Incredible experience. Dr. Gerry did outstanding surgery. My relief once in recovery was instant and relatively pain-free afterward and so far the day after. Incredible staff experience at both Cornerstone and at Pineville Atrium. Thrilled …
(Translated by Google) Excellent very good doctors also very friendly receptionists …
Staff,.Dr. were all very friendly and helpful! Thank you.
Dr. McClelland did an amazing job with my septoplasty. I wanted to wait a few months post op to see how things healed and I can officially say I’m so so happy with the results. He and the team made me feel comfortable throughout the entire process. Definitely recommend for any nose issues you may have.
Dr. McClelland is wonderful, professional, good listener. After many, many years of tonsillitis I was lucky to find Dr. McClelland at CornerStone ENT. He did a great job on my tonsillectomy, pain management and explaining the healing process. I feel great, thank you all at CornerStone ENT.
Fantastic staff and Drs!!!!
Professional, great touch
Great service and very nice employees.
Like always a great job.
Terrible wait times. Switching to another provider.
Great Customer Service and care.
They’re super nice and always make you feel welcomed
Dr. Smith is awesome. My sinus issues are a thing of the past.
Excellent care … Outstanding staff … These folks have a very high level of patient care.
Saw me on time, no waiting. Exam covered areas of concern and concerns addressed.
Love the team there! Thank you for taking good care of me Dr. High.
Feel great about my first appointment!!!! Feel like heading in the right direction!!!!!
Great staff. Really care about you as a person, not just a patient.
They are the best. Thank you so much Dr Smith D you are the best doctor ever 5 stars THANK YOU SO MUCH AGAIN
I forgot the doctor name but he did my right, he’s the man. Thank soooooo much for all you did. USA veteran
A very pleasant experience. Everyone was knowledgeable and helpful when addressing my issue.
DONT GO TO THIS PLACE FOR HEARING AIDS. IT IS THE EQUIVILENT TO GOING TO A SHISTER CAR SALESMAN.THE AUDIOLIGIST ARE REALLY SALESMEN,WITH MORE DESIRE TO UOSALE YOU THEIR TOP OF THE LINE PRODUCT,AND CARE LESS ABOUT WHAT YOU REALLY WANT TO …
Excellent service, very professional
My appointment was as scheduled and the staff were attentive to my needs.
I really appreciate the care and consideration shown at my visit by Dr Lynn High!
Professional and though visit with both Doctors
Had a great experience, everything was explained in detail and did not feel like I was being rushed out the door for the next person.
DR Smith is an excellent doctor with very specific skills. His staff is also very professional.
Impersonal atmosphere, though doctor extremely late (over an hour) no would said a thing, seem arrogant and no empathy. Caring attitude absent.
Dr. McClellan and the staff at Cornerstone ENT were courteous and professional.
Dr McClelland, is the Dr that diagnosed what was wrong with me . Cornerstone has a bunch of caring awesome people
The doctor and audiologist took care of my issues nicely. They were empathetic and helpful.
CornerStone ENT and Dr McClelland are great. I have been a patient for 5 years.
There are not enough words to describe Dr. Gerry and the staff. Patient, attentive and extremely caring are a few though that come to mind.
Excellent custumer service, Dr. Brink give me all the information about my issues, very helpful. I highly recommend him and CornerStone Ear Nose and Throat
The staff was very courteous and helpful. The Doctor was friendly, courteous and professional.
My mom has been going to this practice for years, so when I had sinus issues
she recommend Dr. McCelland. Could not be happier
I was treated as a friend, not just another patient, by the front staff. Waiting time was minimal. The doctor was concerned about my health, not just ENT items.
I had a good experience at this clinic. No complain The staff was very friendly and the doctor responded to all my concerns. Thanks all
The white lady at the front desk has very poor
customer service skills,I very surprised and I will not be back. Learn how to talk to people she knew how to smile and ask for lightly for the insurance cards what a surprise
Dr.McClellend is very great dr…He really cares alot about his patients i wouldn’t trade him for no one else.
Very friendly, through, easy to find. Felt very comfortable when going through initial tests to diagnose my problems.
My hearing aid was fixed in minutes as Dr. Lynne High is very knowledgeable and professional.
It was so refreshing to have a doctor sit and listen to you. That doesn’t happen very often these days. I was so impressed and was helped with my problem and given the advice I was looking for
The staff were courteous and professional. Once in the examination room I had to wait a very long time before the Doctor came in.
Very personal service and never felt rushed. Dr Garry listened to my concerns and us working out a way for me to get conclusions to my concerns.
Dr. McClelland and his staff are top-notch!! They always do a great job of treating and teaching, which I greatly appreciate.
Very friendly and helpful staff. The doctor addressed all my concerns. I would highly recommend this office to anyone.
My care from Dr. Gerry and staff has been excellent.
What a great and friendly office! Got me in super quick (within a week) and were nothing but welcoming the whole time. So glad I found them!
the doctor is not very nice and professional. i went to another ent specialist after i done the ct and exam. they told me i do not need the FESS surgery at all. just need some nasal spray treatment. thats sad!
Everyone at this practice was extremely knowledgeable and definitely provided the upmost attention to my care. …
The staff was courteous and Dr McLelland took the time to explain exactly what he felt my issue was. I am so relieved and really appreciate the time he took with me.
If you go there you will wind up in surgery. Doc also owns or co-owns the place in Monroe where Xrays are done as well as Edgewater in Ft. Mill where the surgery is done. Then more trips to his office to suck out the clots. Bad experience and they constantly hound you for money.
The staff is super nice from the front desk to the doctors. I love it here. I can’t wait till my next appointment.
Dr William A. McClelland, was 1 hour and 20 mins late.
He try to rush me out… I been seeing him for about two years. He is not a good listener… If you have same problems and he isn’t doing anything, just look for second opinion.
Wonderful staff and doctors, little to no wait time. Doctors are very thorough, and do not rush through appointment. Super clean offices also!
Saw Dr. G, seems nice but not very helpful .
Just started out with a scope down my nose. Pretty random for a first visit. Still my throat is sore. Waste of time and money.
Dr. McClelland and team are the best! Sinus issues that I fought for years they solved in less than one. I highly recommend Cornerstone Ear, Nose & Throat.
Dr McClelland would not even shake my husbands hand and $450 later we have no answers and he just told us take our daughter (the patient) to a type of dr she has already been too. Don’t waste your time or money…. I have been on hold for 15 minutes now to talk with the office manager
The staff if pleasant and courteous.
Gave seen many ENT Dr.s And Dr. Brink is the best !!
My visit was excellent. No further comment.
Seen at time of my appointment. Provider took plenty of time to address my condition, need and concerns. Very pleased with my experience.
Avoid. When in because I had static sound in one ear. Doctor was useless and unprofessional. Could not tell me what was wrong and I’m sure this is a common occurrence with individual hearing static sounds in their ears, especially older …
I was nervous all night. But I’m so glad I made the best decision to go in . The doctor was fantastic and staff is very friendly and awesome.
Courteous, efficient, respectful!
Dr had concern and patience and actually took time to make me comfortable helping me to understand prognosis!
This practice is a little gem both with knowledge and care. The doctor is highly informative and the staff is pleasant and caring. Great service!
Great experience with Dr. Brink. He was gentle when in my ears, gave me options and explained the procedure prior to starting. Would highly recommend Dr. Brink at Cornerstone ENT.
Doctor was fine. He told us to make another appointment to deal with a related issue, but never said “If it doesn’t bother you, cancel the appointment.” So we go in and spent another $70 co-pay for him to say, ” If it has not been an issue …
Staff was courteous and friendly. My visit with Dr. Brink was thorough and informative. Options were explained and appreciated. Felt better walking out both physically and mentally.
My cousin moves to Charlotte from San Diego with health complications and I seek the best practices to help him out for all of his needs. They charge you for a procedure that was not done at all or not completed. It is only when you leave a one star review that they look to resolve the issue.
I was treated very well by Dr. Smith and staff. Previous nasal surgeries included 1988 turbinate reduction, septal defect correction, and what I thought was maxillary sinusotomy. MRI results showed that only a hole was drilled into right …
Doctor Jeffrey Brink done great job by fixing my long term nose problem. He focus on a details and provide me good and plain explanations regarding my problem and treatment.
Professional, thorough, friendly service by every person. The hearing test was easy and the results were explained in detail. I highly recommend Cornerstone ENT.
Stephanie was terrific. She is very knowledgeable and helpful.
The two ladies on the front desk were very courteous and friendly. Also, Stephanie was very punctual, and I got in and out in record time.
Do not go here. They charge for procedures that were not fully performed. They charged $700 for what amounted to nasal spray and then an scope to look in my nose. They could not look in my nose because the nasal spray didn’t work and my …
Dr. Lukacs is the absolute best hands down! I had a terrible experience as a child at the ENT so I am always hesitant when I have to go. Dr. Lukacs and his assistant were so caring and had the best bedside manner. Although going to the ENT is not my favorite thing to do, there’s no one I trust more. Thank you!
Dr.McClelland is very knowledgeable and so great. I have been coming in every six weeks for muffled hearing caused due to dry skin build up. He said he hasn’t seen anything like my specific case but he is diligent in finding out what is …
I highly recommend Dr. Lukacs at Cornerstone ENT. He put my daughter at ease and made the experience a positive one. He is excellent with kids (and their anxious parents) and has improved her life with his course of treatment!
Thanks to Cornerstone and especially Dr. Lukacs!
Went to see a specialist after a cold potentially turned into a sinus infection. This was my first appointment with Cornerstone. I thought the doctor would use the scope to find out what exactly was the issue. That was not the case. He …
Great people here. They really care about your health and getting you in top shape. Would recommend coming here if you looking for a fantastic nose doctor.
From the ages of 6 months to 9 months, my son experienced chronic ear infections that never cleared. He was treated with numerous antibiotics that didn’t work. We were referred to Dr. McClelland at Cornerstone ENT for ear tube placement. I …
I really appreciate how Dr. Gerry works with patients. He understood all of my concerns about surgery and let me know all of details about it.
My daughters and I are patients of Dr. Lukacs and only see him at Cornerstone. When he comes into the room he chats for a few minutes to see how we are all doing. I love his personal manner. I find him thorough, takes his time with us, …
I met a very professional staff, from the front desk, doctor’s assistant and doctor. Thanks
Clean and friendly. Available appointments. Great care. Doctor spent time to educate us our options. Overall very happy
I HIGHLY RECOMMEND Dr. McClellan and Cornerstone ENT. I am a 54 year old male and have had chronic sinusitis for the last 8-10 years. After 8 plus years of another ENT group and no real lasting solution, I finally have gotten relief ! …
Dr. McClelland and the staff at CornerStone ENT were outstanding! I had suffered from chronic sinus infections and difficulty breathing for many many months. Dr. McClelland completed a very thorough evaluation of my situation, including a …
Wonderful atmosphere, very friendly and something I appreciated was didn’t try to up sale any services to me. Doctor’s and staff were excellent. I would recommend this practice to anyone.
My sinus surgery was a complete success. I can’t believe I waited so long to have it done. Dr. Smith and all of his staff are exceptional. I highly recommend this practice!
Lynn the audiologist takes a lot of time and is very knowledgeable. You can tell she cares about her work and goes the extra mile . Thank you for a good experience.
After multiple consultations at this practice, recommended procedures made my symptoms worse. Had immediate hearing loss and copious amounts of blood coming out of my nose from in office procedures. Immediately expressed concern and was …
Showed up for our appointment and receptionist verifies my insurance will cover the visit. Okay great. Then Cornerstone decides they will not take the insurance because they do not have a relationship with that company. AKA your too lazy to …
Once I found the building, and once I found the office within the building, the experience with this practice went well.
The possible solution to my problem was new to me, which is why I tried a new ENT practice. Past experiences had been less than stellar.
I have no words to describe what the Doctor William A. McClelland has done for me, I’ve been 20 years with trouble breathing, 15 years ago at Presbyterian hospital they removed the Turbinates and had septum surgery, so the doctor …
Dr. McClelland is great. He really knows a great deal about sinuses and is an experienced surgeon. The office is well run and the staff is very friendly.
I was very impressed and pleased with my trip to Cornerstone ENT. I was referred to them and am so happy that I was. From start to finish it couldn’t have been a more pleasant experience. I saw Dr. Karen Greene and she was wonderful . I …
Overall a wonderful experience. The ladies at the front desk were over the top kind. As for their covid protection protocol, it couldn’t have been better. Sanitized everything from the pens,tablet,cards etc. Nurses and doctor was on point.
Friendly group of people. Definitely had a personal touch! The team listened to my needs and fixed me right up. No waiting like normal doctor visits. Onlverall great experience.
We are so thankful for Dr.McClelland. Our 9 year old son had sinus and breathing problems for at least 8 months. We had taken him to several other doctors who did not diagnose the issue properly. Finally our pediatrician recommended a …
I’ve had a great experience at CornerStone Ear, Nose & Throat. After suffering with sinus issues for years, I decided that I wanted a better quality of life. I saw a doctor at CornerStone who suggested a CT scan in their office which was …
Update – about a week after reading my review the manager called and said they had made a lot of changes based on my feedback and hopefully no further patients should experience similar bad luck. So kudos to them for doing that 👍 …
After suffering for many years with chronic sinus infections, which averaged one every two months with a treatment of antibiotics, I saw Dr McClelland for sinus surgery. …
Had to change my review after the under professional service I received. You shouldn’t talk about your patient if they have an issue that needs to be fixed. This is the reason why I came to you in the first place. Just a waste of time and …
A fantastic practice. I have been going to see Dr. McCelland for 8 years. He’s a great Doctor and surgeon. He’s always concerned about his patients and listens to what you have to say. If you’re ever in need of an ENT specialist I highly recommend him. You will not be disappointed.
Having experienced almost 2 weeks of reoccurring severe nosebleeds, including 5 days of hospitalization, I was referred to Dr. McClelland. From the beginning he and his staff have been responsive, kind, and compassionate. I am happy to report that I have not had another nose bleed since I have been under his care.
Went in for an ear cleaning for a blockage in my ear. They cleaned some out but it was still clogged and my hearing was still muffled. The doctor told me I should think about getting a hearing test but when I asked what it costs she said …
I am so glad I found Cornerstone ENT.
Dr. Gerry and the whole staff from the front desk to the Dr. were great.Dr. Gerry takes the time to listen to your concerns and answer your questions.
I would not hesitate recommending them to anyone needing professionals.
Dr. McClelland is an awesome ENT and a great guy. He is never rushed and always gives me the time I need to answer any questions I have. I have been going to him for years and can say without a doubt he is the best ENT I’ve seen by far. …
Dr. McClelland was very attentive and thorough. The staff was very helpful and flexible to schedule to fit my travel schedule. Surgery was a success. This is the second surgery over a 10 year period for different conditions with Dr. McClelland and both were successful.
Dr. McClelland and staff are the best in the Charlotte area. Our family has found him to be far more knowledgeable than most other ENT’s about complex issues. His kind and funny demeanor makes for a pleasant visit. I can’t recommend him enough.
Great group of doctors and staff. Offering many ENT and audiology services in-house. Value at the top and more affordable than hospital based ENT’s that tack on nonsense fees.
Positive: Dr. Smith is proficient at his work.
Negative: Wait times are unbearable. Even when no one is in the office, expect …
Update – About a week after reading my initial review below, the office manager called me and said they had taken a lot of steps to mitigate what I had experienced and these steps should prevent any further patients from having the similar …
Dr. McClelland was the second ENT I sought out for an ear problem, and he was wonderful compared to my first one. Upon first visit he immediately identified the issue and explained thoroughly the process to fix it. Ended up getting surgery …
I had tonsillitis. Was given the wrong prescription through a different doctor, and was getting worst. I called Cornerstone on a Friday morning, as a new patient and explained to them my situation. I was having issues getting into other ENT …
Dr McClellan is great. I have had multiple sinus infections over the last 4 years. He has been so proactive in treating these. Since he has been treating me, I feel the best I’ve felt in 4 years. I highly recommend him and his staff.
My husband and my son have both been seen by doctors at Cornerstone Ear, Nose and Throat. We are very pleased with the care received at every office visit. The doctors and their staff are very caring. It is a very comfortable setting …
Entire staff and doctor were pleasant and professional. Doctor Brink took his time with me then successfully remedied my medical issue – nose bleeds. It’s been a week and no nose bleeds! I’ll definitely be going back if I have any more ENT issues.
My first time at an ENT and it went amazingly well. The nursing staff was so friendly and helpful. Dr. McClelland was extremely welcoming and friendly. He handled my procedure quickly and effectively while also making several corny jokes, …
Dr Brink and staff especially Dianna, Theresa and Starr are truly amazing. Please visit this doctor and make him your primary care for your ENT needs. He’s helpful, caring and simply the best in Charlotte.
After being treated like a number at CEENTA, I came to Cornerstone, specifically Dr. McClelland who was recommended by my childrens pediatrician, seeking a second opinion in regards to surgery for my child. I was more than relieved to be …
Staff at CornerStone are pleasant and professional and I enjoy them each time I go. Dr. McClelland is THE BEST. He recognized and diagnosed my condition, explained and provided literature and I am now recovering. He was my second opinion after first ENT couldn’t diagnose the problem.
I am extremely pleased with Cornerstone and Dr. Smith. I have been a patient for years and he and his staff are professional and kind. I’ve had tubes put in my ears and it has helped immensely as I work for the airlines. Although I seem to …
I was able to get a same day appointment, which was amazing especially with Covid going on but they knew my situation needed to be addressed while I had it. Dr. Brink was able to see what was happening and provide me with some answers that …
so nice, explained literally everything before I even got my surgery a month before which was amazing!
After looking on Nextdoor and FB for hearing doctor recommendations I came down to two: Dr. McClelland with Cornerstone and a Dr. Puri with Charlotte ENT. Then I started reading reviews of the actual facilities, and looking at reviews and …
I have to say it is nice to FINALLY get some relief for my son. He has suffered with “allergies” all his life and was constantly sick. He has had strep throat numerous times, and has nasal congestion practically his whole life. I always …
I am extremely impressed with this amazing service. I broke my nose during yard work. My nose was sideways and in a lot of pain. After only 1 appointment a surgery was scheduled 1 week later. Now after only 8 days of recovery my nose is looking straight and back to normal. I could not be more grateful, thank you so much.
Went to see Dr. McClelland for Nasal Septum Deviation.
Initial appointment included brief consultation & discussion of symptons. Second …
Great experience! Office was beautiful and clean, front desk was very friendly and helpful. I had Karen and Lynn for my exam. Both were so friendly and kind and were very passionate about helping. I left feeling relieved, you are definitely in good hands with them! Can’t thank them enough for a great experience
Dr Mclellan and his staff are excellent! Never waited more than 10-15 minutes. Answered all my questions, explained everything in detail, and the sinus surgery was successful. I was so satisfied that my 19-yr old son is now having surgery to fix a few things! I highly recommend this practice.
Dr. Gerry and his staff were fantastic and made my moh reconstruction surgery better than I thought it would be. Dr. Gerry is an artist as well as fantastic surgeon. Personable, friendly, and professional.
Very friendly and professional organization. I thought the visit with the audiologist, Stephanie Griffin, was very thorough and painstakingly done. She explained the results of my test very clearly and precisely. Dr. Gerry was very helpful …
My 6 month visit is very beneficial as it makes sure all my settings on the hearing aid are working properly.
I was referred to Dr. McClelland and immediately felt comfortable and confident that I was sent to a Doctor that would guide me through the next steps in my medical care. …
We went to Dr. McClelland to have our daughter tested for allergies. He found she had a deviated septum. The whole corrective procedure was seamless and he was very informative throughout the entire process. We have continued to use Cornerstone for all our ENT needs- top notch Doctors and customer service!
Efficient, reliable, considerate, caring. I have confidence in Dr. Gerry’s expertise and experience.
My very first visit to a doctor concerning my gradual loss of hearing. Not a sudden or acute loss, just a gradual, through the years, type loss. I am 76 years old, retired railroad, and assumed due to my previous career and age, this loss …
Dr. McClelland is great. I recommend him if you are looking for help with sinus issues. Talked over alternatives prior to a doing a surgical procedure but that ultimately ended up what helped. The procedure was in the office and did not take long. He talked you through it and his staff was great as well.
This was my first visit. I’m giving this OFFICE and staff 5 stars. My experience was really great. The front desk ladies were super nice and speak to you when you walk in the door. The doctor actually had a great personality and took his …
I highly recommend this practice. I was going to Charlotte Ear Nose & Throat due to their presence in the Charlotte area but found their practice to be challenging to work with so I decided to this practice. …
The staff is very kind and professional. A very comforting atmosphere. Dr Gerry and Candice were quite the team. Having the procedure without pain was their #1 concern. Lovely bedside manners. They answered every question I had throughout …
Thanks to Dr. Mcclleland and his wonderful staff, I can hear so much better today. He’s the best!
Dr.Gerry and his staff are amazing! His patient care is truly genuine and was always there if I had any questions or concerns, without hesitation I would recommend him to anyone looking for an ENT specialist. I had a septoplasty and have never been able to breathe this well and am so thankful for him and his team! (:
This place is wonderful. I finally found a great practice and a wonderful Dr. Doctor Brink was the best ENT I have ever seen. First, the front desk girls were awesome. I have not laughed in a long time. My health has been very stressful, …
Dr. McClelland and his staff did a fantastic job. Every possible conservative option was exhausted before opting for surgery. I’m breathing better than I ever have before, and my chronic ear pain is gone.
They helped fix my nose! The doctors and staff were always very responsive and friendly.
I repeatedly suffered from severe sinus infections for a few years until I found Cornerstone EN&T.
Dr. McClelland took the time to listen and address my concerns. With his …
I am still in awe over my appointment with Dr. McClelland. As somebody with multiple chronic health conditions, I spend a lot of time visiting doctors. This was my first visit with him, and was undoubtedly one of the best appointments …
I have been truly impressed with the services offered by this practice. I visited the practice back in April of this year due to significant ear pain, red eyes, and several other issues. Normally, I prefer to meet with doctors, but this …
This was my first visit with Cornerstone ENT. Upon arriving I was greeted warmly by the office staff. Check in was a quick and simple process. I was able to see the physician immediately and found her to be very personable and knowledgeable. Great staff and atmosphere…highly recommend!!!
I have been a patient at CornerStone Ear, Nose & Throat since 2011. I suffer from acid reflux and vertigo so I understand the importance of an annual checkup. At CornerStone ENT the physicians and staff make keeping up with my health a …
Dr. McClellan and staff took time to ask good questions, listen to responses and offer advice about my medical condition without trying to sell me their ‘best solution’. I appreciate that the entire staff was concerned with my health and comfort. I have a follow-up appointment and look forward to reporting on improvements.
I was charged about 90% more than I owed and had to pay before the procedure. When I told the front office girl that that was more than I owed & what my insurance plan said my responsibility would be, she stated that’s what they were told …
Dr. McClelland is one of the best physicians that I have ever been treated by. He has a wonderful bedside manner and sense of humor but, more importantly, he is an excellent doctor and cares greatly about his patients. He fixed my …
This is by far the best office! I was handled and treated with much care and that eased my anxiety to knw that I was in great hands here! Thank you to the whole Staff.
I don’t normally leave reviews, but after a bad experience at another ENT, CornerStone was a breath of fresh air. Not only did they get me in immediately, they performed an audiogram the same day. The staff, nurse, and audiologist were very …
Last year I had a deviated septum surgery from Cornerstone Ear Nose and Throat and it was the best decision of my life. I never knew how badly I couldn’t breathe. …
Dr. Gerry was wonderful to work with. He takes time with his patients to help them feel seen and heard and did a great job with my son’s surgery. He is friendly, professional and patient with all our questions. I recommend this practice.
I took my mother here as a first time patient. She received excellent care starting at the front desk. They treated us were efficient at their job and extremely pleasant. The nurse was patient and so sweet to my mother. Dr Daniel was very …
I consulted Dr. Daniel Gerry with difficulty breathing, constant cloudy feeling in the head, sinus blockages and frequent headaches caused due to nasal allergies, sinusitis and Deviated Nasal Septum issues. To begin with Dr. Gerry made a …
Truly a great place ! I have been using them for 8 years now for a variety of reasons, and they have never failed to to a great job from surgery to general check up.
Here’s everything you need to know about CornerStone ENT: You drop $600 for first visit and CT scans, and then they charge you $10 to email you the CT pictures of YOUR OWN nose. Practices akin to a car dealership or a mattress factory. All …
Really can’t say enough about this team, they are the nicest, most helpful and friendly staff. My son is a patient, so when I needed a diagnosis, I gave them a try. Ended up needing some surgery which went really well beginning to end. …
Was on time for appointment waited 2 hours to be seen for a biopsy. Practice charged my insurance, and co-pay. Nurse called me in to examination room told me biopsy has to be done at surgery center, told me to wait for Dr. McClelland to come in to discuss. Dr. never showed. We left. Would not recommend to anyone.
Dr Greene and the entire staff are very professional, kind , and down to earth.
My only negative was waiting a long time to be seen.
Love this provider, they give wonderful care and Teresa at the front desk is wonderful. Dr Gerry is an amazing Dr. Very knowledgeable and gives wonderful care.
Dr. McClelland has taken care of me and all three of my children for years! He is an EXCELLENT Dr not only very knowledgeable but also with a GREAT bedside manner. We WONT go to any other ENT!!
My experience with Cornerstone was perfect. All the new patient paperwork was available in advance. I was greeted in a friendly, affirmative way, then brought right in. The assistant was personable & efficient. Then Dr. Gerry was was spot …
Awesome service and Donna at the front is fantastic. Dr. Brink has a great bedside manner and so smart. …
Excellent experience. The staff is attentive and helpful and Dr. M is great. He took time to explain in detail the CT scans performed and all the options. Terrific group, I am very pleased.
Friendly, so knowledgeable about my sleep apnea & allergies. Timely appointment & i would recommend highly. My hubs also had nasal surgery with them which went very smoothly as well!
I am completely disappointed in this practice. The least they could have done is refer me to someone else. After having an ear infection for over 3 months, and being on antibiotics most of that time, I find out that they no longer take the …
The team at Cornerstone is amazing! They went above and beyond to take care of my facial trauma due to a nasty accident. Thank you Dr. Gerry, you made the surgery seem like a walk in the park.
For those of you that don’t want to read the entirety of my review, I will summarize my experince: …
Dr. McClelland is always willing to listen to any problem I may be having. He did my surgery on my parotid gland and I trust him completely. He has a wonderful bedside manner and has a great personality. Great Doctor
It is such a wonderful surprise to find a specialist that still understands the importance of listening to the patient! Dr. McClelland made me feel so comfortable and clearly explained my treatment options. Best of all, there was no waiting …
This was my first visit with my son (14 yrs old). The entire staff was great from the time we walked in, checked-in, the nurse in the examination room and met with the doctor. My son met with Dr. Henry and he was extremely friendly, …
Incredible experience. Dr. Gerry did outstanding surgery. My relief once in recovery was instant and relatively pain-free afterward and so far the day after. Incredible staff experience at both Cornerstone and at Pineville Atrium. Thrilled …