Country Hills Eye Center

Eyewear & optician, Country Hills Eye Center

Northern Utah’s Most Comprehensive Eye Care Center. Welcome to Country Hills Eye Center! Country Hills Eye Center is a visual health center in Ogden, Utah. Since inception, we have sought to provide the finest eye care and surgery to patients in Utah and the surrounding areas. Our services include – • Ophthalmology • Eye surgery • Retinal and diabetic eye disease surgery • Neuro and pediatric ophthalmology • Lasik, eyelid plastic, tear drainage and orbital surgery • Glaucoma consultation and treatment • Contacts and eyewear (general and specialized) At Country Hill Eye Center, we offer a wide range of eye care services. Our board-certified ophthalmologists, Bradley W. Richards, M.D., Scott C. Richards, M.D., Douglas P. Felt, M.D., David E. Brodstein, M.D. and B. Travis Dastrup, M.D. specialize in oculoplastic surgery, neuro and pediatric ophthalmology and glaucoma, diseases and surgery of the retina and vitreous. We service all of Utah as well as Idaho and Wyoming.

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Country Hills Eye Center Reviews ( 250 )

  1. I took my toddler to see the doctor. There was a play room, and a little toy given to him at the end of the visit. Though one of my kids was seeing the doctor, both got a toy and sunglasses.

  2. Zero Stars if Could give 0, My first time coming here and I had horrible service, I drove from Layton to my appointment, receptionists were very kind and friendly they promptly got me checked it and I was waiting in the lobby at 2:30pm …

  3. Trying to schedule a contacts appointment is impossible. I’ve been calling and leaving messages (since the scheduler never answers the phone) for a month now and i’m still unable to get a hold of anyone to get an appointment. I really try to give people the benefit of the doubt, but please save yourself some time and go somewhere else.

  4. Just showed up for an appointment to be told the doctor was 60 MINUTES BEHIND SCHEDULE. RIDICULOUS. I asked why we were not called and was told they ‘just found out’. I am appalled that an office and doctor could be this inconsiderate.

  5. So I have an appointment for today To have my eyes checked when I went in the receptionist was so rude my mask was a little bit under my nose she told me I could not go in I told her that I could not breathe she’s not even ask me my name or …

  6. I have never come across such a rude, ignorant receptionist before this! I called to set up an appointment for a spanish-speaking friend’s child (who does speak english) and right off the receptionist was very hesitant to set up an …

  7. It is my experience that all eye doctor offices have an unusually long wait time which I do not understand, however, I have had nothing but good customer service and Dr. Brodstein is very thorough and good at what he does. I do wish the wait wasn’t so long.

  8. Horrible customer service! If you can find a different place to go I would. I waited for 2 hours to be seen. When I approached the staff to ask if I was forgotten about I was told with an eye roll “No go back to your exam room, and wait.” …

  9. I was a bit sceptical of this place when I first went in there it seems like another ploy to get you to spend money and it probably is, as with anything in this country, but Dr Dastrup was open and honest with me and he did a great job on my eye surgery. I’m happy that I did what he suggested. I can see better now than I ever have.

  10. Worst billing company I have ever dealt with! I have left multiple messages to make payment. I have waited 30 min to talk to someone. over 4x , This is a joke! Then they send me a collection letter at 60 days after two months of trying to …

  11. My wife ended up with a small metal sliver in her eye last night at 1130 we called the on call emergency phone number listed and the on call dr. Called us back within 5 min and met us there early in the morning on his day off to take care …

  12. Extremely satisfied with Dr. Travis Dastrop and the Country Hills Eye Center! Very knowledgeable, professional and accommodating. I had a vision condition that disqualified me from work. Dr. Dastrop and the staff helped me very quickly …

  13. If I could give zero stars, I would! Not only did the optical shop mess up the lenses, they discredited my doctor I’ve been with for years! The staff is rude and horrible with kids. All they want is your money. I will never go through those doors again!

  14. Excellent and professional service received from Dr. David Brodstein (diagnosis) and Dr. Benjamin Travis Dalstrup (surgery and follow-up). My situation was problematic due to previous eye damage. The doctor’s (teamwork) approach was most …

  15. Worst customer service ever! If I could give 0 stars I would. I have a condition where I cannot wear glasses and my only form of corrective eyewear is special order contacts. I called and explained that my only contact was scratched and …

  16. Dr. Felt was great, the wait time was very short for me, the front desk receptionist could be a little more caring/ little more friendly, but overall my experience with Country Hills was better than I expected.

  17. Extremely poor customer service. Adequate medical care, but very rude provider and support staff. Glasses and contacts were overpriced. When I stated they were on the expensive side the lady was very condescending stating that if I wanted …

  18. My mother went there and waited for a exam for 1hour 40 minutes. . And then the Dr. Came in and was with her for 7 minutes total.
    What a joke this is. And no Apology or anything from anyone. She was ref …

  19. The Country Hills Eye Center is a very nice eye care facility.
    Dr Brad Richards and his team are very professional and friendly.
    They work very efficiently together and make you feel at ease during the time you are there.

  20. I had laser corrective surgery performed by Dr. Dastrup. The results were better than I could’ve hoped. I wish I had done this years ago! Dr. Dastrup’s work was impeccable. This is definitely a doctor I would recommend to anyone needing …

  21. I hadn’t been to the eye doctor for a few years, and my previous eye doctor wasn’t covered on our insurance, so I decided to go here since this place is on our insurance. The staff were friendly, and the place was nice. The issue I had was …

  22. Dr Richard’s is awesome. Even though he couldn’t get my son to crack a smile after receiving eye drops. I appreciated his attempt and the receptionist are awesome!

  23. The doctors in this office are good, but their front office staff is horrible. Absolutely the rudest women I’ve ever encountered. Very rude to senior citizens especially. They should not be working with the public. Especially an office …

  24. Called ahead before I made the appt about insurance coverage.Told it was covered.The insurance ended up not covering anything.Paid for the entire appointment out of pocket.Not happy.

  25. My wife went in for her annual eye exam which is covered by our insurance expecting to be able to order contacts then and there but were told to make an appointment for a contact fitting which would cost another $45 which is NOT covered by …

  26. Parents beware: NOT KID FRIENDLY!!! Took three of my kids on two seperate occasions. The receptionists are great, Dr. Richards was ok, but every other staff member we worked with was rude and had a bad attitude both times. One lady was even …

  27. Absolutely love Richards! he explains everything so i can understand whats going on with my sons eye sight. I love the receptionists every time they see my son get big smiles and ask how hes doing this time around.

  28. I had an eye surgery with Dr. Dastrup. Every visit before and after surgery was LONG waits (1 hr or more). When I finally did see Dr. Dastrup I was rushed through the visit. It’s hard to get appointments scheduled. My surgery did not go well and my eye had more redness than before. Horrible experience!

  29. I called the “24/7 emergency hotline” and got a call back from a very rude and irate “Dr. Broadstein”, who basically proceeded to patronize me for calling him at such a late hour. First of all, he called me after the dispatcher notified him …

  30. Do not go here. After being a patient for 5 years, enough is enough. I worked in a medical setting for 10 years so I know how patients should be treated. #1 priority. If you want horrible customer service, go here. They don’t care about …

  31. I bring my fiancé here for her eye appointment and every time we are here for at least 2 hours but this last time we have been here for 3 almost 3 and a half hours it’s like they forgot that we’re in the room just waiting for Dr. Swift with …

  32. These people are very rude if you ask them any questions. They refuse me on my return visit because I would not give them my SS#. I asked them why they needed it, they told me that they need to be sure who I am. I showed them my drivers …

  33. My pediatrician recommended Dr. Richards to me because my twin preemies needed eye care every year until they are 8. I have been going for 5 years now and they are excellent. The doctor I go to Dr. Richards is knowledgeable and I have confidence in his ability and diagnosis. I recommend them.

  34. Today, January 16, 2019, I arrived at 7:10 a.m. for a 7:30 appointment. I signed in at reception and was told by the receptionist that my appointment had been canceled and there was nothing she could do. To my recollection, this has …

  35. If I could rate with a zero I would. In the year 2016 I was told my son needed to see a specialist so here we go we make an appointment in August here the wait was a normal wait for a drs office so I’m not going to complain about that we …

  36. Nothing but flawless experience here at the eye center. Dr. Dastrup is an amazing doctor with a very unique combination of being completely personable, as well as unparalleled skill and thoroughness. The front desk experience was quick and …

  37. Woman in the contact center rolled her eyes while taking to me then continued to speak in an irritated tone. I wasn’t even a patient and was there volunteering my time. I’m sure she treats patients worse. Look elsewhere.

  38. The facility was clean, organized and the faculty was warm and welcoming. The Dr however was impersonal, barely made eye contact and seemed in a hurry to get through as many patients as possible. I didn’t feel like he listened to my concerns or took any time to talk to me about options.

  39. My four-year-old son and I have both seen Dr. Dastrup on multiple occasions and have received nothing but the finest care. His bedside manner, attention to detail, and careful explanations are unparalleled. I always leave my appointment …

  40. I had a cataract surgery with Dr Brodstein that went very well so I decided to do my annual eye exam with Country Hills eye center. Unfortunately I was given the wrong prescription for contacts, was told I had paid my balance, then three …

  41. Worst experience ever. Went for a consult to fix an eye lid and the doctor decided he was going to take out by bottom eyelashes during the consult. I then got a bill for almost $300. One item on my bill was “surgery” for $90. They consider pulling eyelashes for 60 seconds surgery? Wish I would have been asked if it was okay.

  42. I take my Grandma here for her eye appointments and no matter the day or time of the appointment, we ALWAYS have to wait. I realize it’s “normal” to have a short wait time at the doctors office but waiting upwards of 45 minutes to well-over …

  43. Very disappointed with the billing/insurance…walked in for my husbands eye procedure and was informed at check in that we had a $534 payment for the procedure that was due…we were not even made aware that this was due prior to his appt …

  44. My husband had a wonderful experience at this eye center with Dr. Dastrup. He spent a good amount of time with him and we really appreciated his honest opinion that my husband was NOT a good candidate for corrective laser surgery. Most …

  45. I have been going here for 5+ years and have never been treated so poorly. The receptionist MARY ANN has no respect for patients. She is very rude and very inconsiderate. She scheduled me with Dr. broadstein for an eye exam knowing for the …

  46. The doctor was great, but don’t even think about going into their eye center to purchase. The woman is extremely rude and unprofessional. We were told my child’s glasses would cost $230 on Friday, called back to order them and were told …

  47. I have had great experiences at CHEC, from Dr. Bradley Richards for my annual eye exams to the contact lens department. I am always able to get an appointment quickly, and my recent contact lens purchase was wonderful. Yes, I did have to …

  48. Ive actually never been into this place. BUT, I had recently had some minor scratches on my eye. I went to see my Dr. And he told me it looked small enough to clear up in a couple of days. He gave me a couple prescriptions and made a follow …

  49. Had to pay over $200 in advance for a consultation to have something removed on my eye lid. I got through with the consultation and they asked me to pay $15 more. This seemed rather tacky especially for a consultation that I felt should …

  50. The Dr. was great! My experience with the optical department was a different story. The glasses feel cheap and a pair of mine has already broke. Their customer service is subpar was well. Misty, an optical technician, was rude and blatant …

  51. Dr. Jackson Lever was 1.5 HOURS LATE to my appointment and didn’t even acknowledge this to me. I had a small cyst in the corner of my eye, which he told me was just inflammation from my psoriasis and gave me a steroid ointment, which …

  52. I would have never went to these guys knowing what I know now!
    Went in for an eye exam, felt rushed, ordered my glasses, when they came in I tried them on and I couldn’t see out of my glasses. …

  53. Dr. Lever helped me fix my issue with my prescription. Went in about a year ago for a new prescription so I could get my glasses remade. The new prescriptions were filled prior to the closing of Costco glasses, then I couldn’t get them …

  54. Office staff extremely inept. Came in a week before my appointment to update my insurance. The lady made a copy of my insurance as I stood and watched. When I showed up for my appointment, there was no record of my new insurance. Try to make everything easier for me and them but obviously that’s doing too much

  55. I was referred to see an a specialist for a bone growth on my lower eye orbit. Dr. Lever just wanted to address some sagging skin under my eye which I’m aware of , but really wanted him to address the hard stationary bone like bump on my …

  56. Not on time ever! Came with my 86 and 90 year old parents and waited an hour and half both appointments! Waited in the reception room and then again in the operatory! Why should these people wait and spend half a day here! Poor service and communication

  57. I was seen at the clinic by one of the ophthalmologists for an evaluation of a cyst on my eyelid and was referred to their surgeon at the clinic. I was given an appointment for a one week follow up at their check out process. One week …

  58. After 6 months of my prescription, my vision started to blur and my eyes were constantly dry, so I called in asking for an appointment for a new prescription. The secretary said I wasnt due for another 6 months. So I explained i was seeing …

  59. This place needs a reality check of how important keeping our personal information safe!!
    I called to get an appointment for a consult. The receptionist said she needed …

  60. I had an appointment scheduled for 8AM and I got there around 7:50 and the waiting room was full! It took a lot longer to get through the line and get checked in than expected because of how busy it was. I finally got called back and was …

  61. They have great doctors but their receptionist is RUDE! I’ll take full responsibility for running late, but she rushed my cancellation, got annoyed I couldn’t reschedule for the next day, and then hung up on me when I said I’d have to call …

  62. This was my second time going here for an appointment and it will be my last. I did all my paperwork online and paid my copay. I arrived ten minutes before my scheduled appointment and after checking in I waited over forty minutes. No way …

  63. I love coming here! When I go in, there is a bit of a wait but I don’t mind at all. I’ve been going here to get my glasses since 2018, and the first time I’ve gone in I was super nervous, but they helped me understand what they were doing. Ever since then, I come here to get my glasses and have no issues. They are always so kind to me!

  64. I had not had my eyes checked for about 10 years and they were very thorough with everything ensuring I got the right prescription. Very friendly staff as well.

  65. I was in to get some final pictures of my eye before my procedure, good experience, I was explained everything in detail and answered all my questions, really like Dr. Rupp and his staff.

  66. Overall it was a great experience. But when I went to the store to get my eyeglasses adjusted, the receptionist was so impersonal and unsympathetic saying that my glasses that I had purchased there had not been purchased there. I just went away feeling really disappointed and upset.

  67. I started coming here for my daughter, and to be honest the first time I came in here with my husband everything seemed fine. Until my daughters last appointment where I came alone with her, dr.church came off very rude and judgmental and condescending. I will not be taking her back here and I would leave 0 stars if I could.

  68. I had cataract surgery and the office scheduled a follow up appointment, they also sent me a reminder. I took the day off work, I don’t get paid if I’m not there. Signed in at the desk, after 30 minutes they said I didn’t have a referral …

  69. Dr Rupp is an outstanding Doctor with confidence and knowledge needed to give me outstanding info on my eye health. The procedure I received was quick and painless.

  70. I was treated with respect. Everything was explained before the tests were done. I was nervous about the tests and the results, but the staff was kind and reasuring.

  71. If I could leave a zero star review, I would. I scheduled an appointment almost 2 months ago for my daughter to have an eye exam and new contacts. First, they needed me to schedule two separate appointments. One for the exam. And the other …

  72. Very professional and thorough exam. Highly recommend. I put my glasses on and don’t even realize I am wearing them. They fit that well and my sight is that clear. Thank you!

  73. Absolutely fantastic experience! Very professional and all of my concerns were addressed and taken care of! So happy to have found this office!

  74. The service provided was excellent. The “Check Out” clerk was so slow you almost had to pound stakes in the ground to see if she was moving… very bad

  75. I have been a patient at Country Hills Eye Center for over 20 years and I have had nothing but great experiences on every visit. I have to admit that I was very antsy when Dr Brodstein retired, but I am very happy with Dr. Rupp.

  76. The staff were very friendly and helpful. Dr. Swift spent a lot of time with me to make sure all my concerns were addressed and understand which I greatly appreciated.

  77. The facility was clean and well organized. The waiting area is spacious and comfortable. The staff was pleasant and personable. Dr. Dastrup answered all my questions and made me a part of the decision-making process.

  78. Must be a miserable place to work. Staff is consistently moody, especially nurse assistants. Plus had an 7:15 an appointment. Arrived at 7:08 and had to stand outside in 20 degree weather till 7:15. Really poor service.

  79. Great visit to Country Hills eye center. I appreciate and trust Dr. Rupp he is so knowledgeable and talked to me about my eyes. Professional and wonderful staff. I highly recommend all.

  80. The staff at Country Hills Eye Center was extremely professional and made our first visit very enjoyable. Dr. Rupp was very attentive and answered all of our questions. I would highly recommend!!

  81. Dr Rupp and his staff are the absolute best! He is very well respected among his peers and very caring and compassionate to his patients. I know I am in very capable hands.

  82. Fast and very professional service. The doctor broke down my problem into layman’s terms so I knew what was going on. Quickly made follow up appointments for me with a other specialist to help fix my problem.

  83. Got great treatment every person I worked with. Analyzed my eyes and such. Created a logical treatment plan and set for cataracts to get looked at and new fl41 glasses after that. I am a fan!

  84. Customer Service is A++. I’ve been to two doctors there. The doctors and all the staff are so friendly, kind and helpful. Best in town hands down.

  85. The wait to see the dr. Was 1 and a half hours sitting in the chair in examination room. Other than the wait Dr. Dastrup is one of the more exerperaned opthamologists I have seen! I have been dealing with serious eye issues for almost 3 …

  86. I have been going to CHEC for years. The service is great. The doctors are to notch. My recent visit was with a new specialist Dr King. I was very satisfied with my visit. I will continue to frequent this establishment as they are very professional and friendly.

  87. Dr Dastrup is always on top of my treatments. He is thorough and professional with his practice. I would highly recommend, especially if you deal with corneal ulcers.

  88. The entire staff at CHEC are courteous, friendly & professional. Dr. Rupp is awesome — his diligence, skill & knowledge in treating my glaucoma is so reassuring. I have the utmost confidence & trust in him, & would recommend him to anyone!

  89. I’m very impressed with the services I received from Dr Swift at Country Hills Eye Center. I had an emergency situation and they got me right in and spent the necessary time to diagnose a possible cause and an intermediate treatment plan.

  90. It was a return visit because my prescription needed to be adjusted. Dr. Lever really went the extra mile for the success of my sight. And it all worked out really well!

  91. Dr. Church has been treating me for dry eye syndrome. He has been successful at solving this issue. I am grateful for having him to diagnose and treat me with any problems with my vision. He is professional and knows what he is doing

  92. I love the staff I love Dr. Swift I love Dr. Swift‘s assistance. They’re all just top-notch. I’ve never had a Doctor Who cared enough about me to call me at home after he got home from work he generally cares about everybody’s vision and …

  93. All the people there, from the front desk to the nurses & Doctor everyone was very nice. They treated my wife & I with respect which helped us
    to relax & enjoy the visit. Many thanks to all.

  94. I had cataract surgery and Dr. Rupp is a great doctor/surgeon.He made the whole process so easy. I would highly recommend him to anyone considering cataract surgery. He’s an extra special doctor.

  95. Dr Jason Rupp and his entire staff are AWESOME! He probably saved my right eye from complications with shingles. Dr Rupp is very smart, highly qualified and professional and he’s personable, kind, and empathetic, so are his staff and the office staff as well.
    THANKS!

  96. Had a stye removed from upper left eye lid. Dr.Lever and his team had my comfort and care as their top priority. I felt very well taken care of, they answered all my question thoroughly. They even let me take a picture of what they cut out!!! That was super Rad!! Thank you 😊 …

  97. I thought Dr. Dastrup was fantastic! He was a doctor that really knew what he was talking about, very serious, professional, and highly knowledgeable. Yet he is kind and humorous. …

  98. The people that work here are so friendly and take such good care me and my eyes, just an awesome bunch. Helped rescue my right eye from total blindness when the Country Hills doc found glaucoma In my right eye due to the negligence made …

  99. The entire process of my Cataract surgery was excellent. I was able to see 20-25 without correction. That was the best I have been able to see for the last 10 years. I have a little trouble remembering to put my contact in the right eye …

  100. Dr Dastrup has always served my needs spectacularly. He performed my cornea transplant left eye, cataract surgery right eye. I can see very, very well. The staff is courteous and efficient.

  101. Love the service at optical department and also Doctors. However husband purchased sunglasses and returned them the following day to swap. They refused to give him back the $20 difference even though they had never been taken out of the box!

  102. We were very impressed with Dr Lever at Country Hills Eye Center! He quickly set our minds at ease regarding a small growth on my husband’s eye lid. We will definitely recommend Dr Lever to our family and friends.

  103. We don’t go anywhere else for eye exams. This clinic saved my daughter’s eye sight when she was a toddler. They are always very thorough and hands on. I trust them to keep my eyes healthy. …

  104. Staff and Doctors are great at Country Hills Eye Center. I have been taking my son for several years for an eye related medical issue and they are always supportive and quick to work us in as needed. They are great, I have been to other optometrists and these are some of the best.

  105. The staff was very friendly and Dr. Rupp was thorough in his examination and explained to me in detail the conditions with my eyesight. Was willing to take more time if I had any additional questions. Will definitely continue using this provider.

  106. We’ve used this place for years! They have amazing staff and they are able to help with glasses and contacts on site. We have seen multiple doctors over 20 years! All have been amazing and caring. My youngest has gone there for 12 years(since age 5) never a bad experience. We met Dr Church this week, and loved him!

  107. My trusted optometrist of 27 years recommended Dr. Lever for my eyelid surgery. My optometrist said that he trusted Dr. Lever for his and his family’s surgical needs. With that glowing referral, I made an appointment. Upon meeting Dr. …

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