I Live in the town a Richfield and the Services Sucks I Can never be on the internet. This is my only option of Wifi, and I feels like I’m in the middle of no where.
Anyone that writes a 5 star review hasn’t even used this WiFi I guarentee it, the service is horrendous and the fact I cant load google, on a chromebook probably means it should be illegal to sell something they aren’t even really selling
Have been very happy with Country WIreless over the last 2+ years. Speed and reliability are good, on the rare occasion there is a problem, they fix it quickly.
update one year later… not getting the speed we paid for. Customer service not very helpful saying it looks good on their side and offering no resolution.
They’re not always responsive, the internet constantly drops and has outages. Customer service is horrible. Wish there was any other option where we are. If they had any competition they’d be out of business or sorely hurting for business.
My only complaint is if and when you have a problem on a Friday night or weekend. You don’t have any kind of support until Monday morning. Wish there was some way to contact help if needed.
Clint is an up front and honest person that wants to do what is right. He works 24/7 in a thankless industry to try and make things right for his customers.
SERVICE IS VERY POOR, CONTACTED THEIR “ON CALL GUY ABOUT SERVICE BEING DOWN AND HE REQUESTED ME TO HANGUP AND CALL BACK TO LEAVE A MESSAGE AT THE OFFICE SO THEY CAN TAKE CARE OF IT IN THE MORNING. SO MUCH FOR SERVICE AND AN “ON CALL TECH” ( …
A definite DO NOT RIGHT HERE! Terrible service, terrible connection, and more! Any other internet provider is better I have never gotten what I payed for… IF I COULD GIVE IT A ZERO STAR I WOULD! Potato’s are better internet then this garbage company that is Supposedly our Internet provider
Customer service unlike any experienced. Will only reccomend to people I do not like. If you like to be hung up on and blamed for their mistakes then sign up! Time to find a new provider….
Although the speeds are still kinda slow they have excellent service. But they don’t really offer public IP’s instead you get your router setup on a DHCP configuration (standard) and a different ip address that is still a sub IP of charter.
I have had them for years, not because I want to, but because they are my only option. It seems like my Internet goes out multiple times a week. I always get told it is my router every time I get a new router, but it never helps. I’ve been fighting with the for months to fix it and it still is not working properly.
As with all small ISP’s they try to provide what they say. Try to get a “big guy” to do that. What will happen is the big guys will sell you a bag of goods and not even try to back it up. But you have the little guy which does not get any …
LMAO! these people are a bunch of idiots! First time they come to my house, they dont bring a big enough ladder to get on my roof. Second time, still not a big enough ladder, was told that have to wait until FULL BLOOM to see if we can get …
Unfortunately this is the only internet provider we can get at our house. But they are by far the worst! We have to constantly restart our router everyday and when we do call them for help they come out hangout on our roof and pretend to …
*ALERT: MONEY SCHEME.* Unfortunately I don’t have the option to leave 0 stars…possibly the worst internet experience you could ever receive. Even if country wireless is the only internet that services your area, I advise you save your …
So very pleased with the service Country Wireless provides. WiFi went out yesterday and service call today by two young men got us up and running in 40 minutes. Great customer service, great internet service. Thank you, Tammy and service techs.
Considering the rural location in which we live, Country Wireless has been terrific! We’ve had a few bumps along the way but the staff has worked hard to get them resolved. I am very pleased with the service.
Horrible customer service! Where I live, I can’t get service provided from anyone else. We have horrible speed! I called to get a higher up package and have been waiting two weeks for them to call me back. When I call, they just say, “I’m …
Horrible service was told we needed a 40ft tower so one was installed then they came to install the service and they did not install as high as they should have. When questioned they would need to bring a lift truck but there would be an …
We’ve had Country Wireless for at least 10 years. We’ve had reliable speed and coverage for what we pay and good customer service. We’ve only had 2 outages and they were addressed very quickly.
Exactly what the previous lady said!!! Our same problem. The internet just stops working, I call in to be told either a crappy excuse or “everything looks good on our end” well it may look good on your end but I’m saying it doesnt work. So …
they are terrible the service is dial up speed and the stalite dish keeps falling off the roof and they told me to shut up when i called about it and they installed the dish in my backyard by the deer hunting stand in the swamp on top of …
Rude customer service, talks over you and doesn’t listen when trying to solve a problem and is quick to throw blame elsewhere. Regretfully stuck in a contract with them.
Scheduling install was easy. People at office are friendly and helpful. Internet speed is much faster than what Frontier offers out in country, and the bill is much cheaper! Oh yeah and the techs are nice too.
To be told that a tower needs to be updated to ensure higher available speeds is understandable. However to given such a vague date as “end of summer” leaves the question as to when that actually is. It becomes more humorous once I learned …
This place is far from perfect, I understand that money needs to be made and to make money you have to spend money. Don’t promise your customers with LTE and not get to it till two years later or even more keep ur servers/towers up in …
There was a known issue that was said to be fixed yesterday. Mine and a hand full of others still did not have working internet today yet even after restarting everything. I called and nicely asked if it was still being worked on and they …
Service was sporadic, I had to reset the modem almost daily. They made a visit to fix and stated that would take care of it. It shut off again 2 days later. I told them I had to cancel because the internet is part of my home security and …
Recently signed up. Looks like they are working through issues while they try to provide service to the Rib Lake area. It seems that Clint, the owner is really interested in providing quality internet to rural customers. I’ll admit I’ve had …
I live in Rib Lake and have had few problems with service. Early mornings the internet will go down, but it never lasts very long. I haven’t needed to call customer service, but setting up my service was pretty quick and painless. I usually …
This company is probably the worst internet provider on the planet. They shut down the internet at least once a day. The shut it down more for the people who don’t go and pay extra for the new modems. They have overcharged me for the entire …
Unfortunately we have no other (non-satellite) options and I’m assuming this is true for the majority of their customers. We’ve been without internet for 9 days now even though we’re still paying. A storm came through 9 days ago and must’ve …
My internet goes out about once per hour (sometimes more but almost never less) and I have to reset the little magic box at least once a day. I hate this service but have no other non-satellite options available. I seriously would be …
A joke for a business! They don’t get back to you when you ask for a quote! They are very unprofessional! My brother has their service and it has been terrible from the beginning!! I wanted a quote since they are on my only other choice …
We’ve had them for 5 years and always have reliable internet. If we’ve had problems it’s always taken care of quickly. When our service began to get slower they sent out a rep. to install a new dish and everything has been fine since.
Stay away from this company. Once they moved their office to Spencer customer service has suffered. This company moved their receiver in my area further away from me which affected my service. They placed a 10′ pole on my roof to help once …
Worst customer service ever. Internet is always in and out normally daily. You call and they always say everything looks good on our end. Was told multiple times it was our router. So finally we went and bought the best apple router and …
Their service started at an actual 7mp/s download for a week or 3 maybe? Ever since it’s never even broke a meg per second. Now it starts to drop signal during the day and I have to reboot the modem. Wish we had real internet out in …
We live in a rural area and have very limited internet options. We tried Airrunner and did not have great service or reliable service for what we were paying. We were lucky to get internet 4 hours out of 24 hour day and it was sketchy at …
Amazing people willing to go the extra mile to help you. Tami, Cal, Clint are all amazing people who care about their customers as people and not as a paycheck. Tami is very helpful and do whatever it takes to make her customers happy. Cal …
always trying to charge for a contract you are no longer in
my contract was for 2 years i have lived here for 3 and charged me 170$ for a early contract exit …
Started out, the company was ok. In November they sent out a letter saying they would change to on-line billing or pay $2.00 extra for paper billing. I signed up on-line and they sent me both an on-line bill AND a paper bill and said I owed …
Very unreliable WIFI. Called the company and solution was to unplug and and reconnect router. After doing that several times a day was
told router needed replacement $130 later, same issues.
Will no longer be using these people for service once the fiber is in my area next year. Use to pay the same amount I am now with contry wireless in a different town and litteraly had 15x the speed there highest option is. The service is …
If you have another option for internet, ANY option, contract with them instead!! Terrible customer service! Horrible communication within the company. For the past two years, I’ve heard nothing but excuses, excuses, excuses. The internet …
Wireless internet for the Central Wisconsin area.
Best Customer service ever!!!
VERY Professional!
Scatter service and not great costumer service at all very unreasonable.
Great service
Great customer service and great friendly staff. Answered all of my questions.
Far better than the service we had reliable even during storms
We live in a dead zone & could never get reliable internet, until Country Wireless!
Excellent!
If you enjoy paying 75$ for 7 mbs and end up only getting 2 mbs a majority of the time, you might like these guys.
Thank you Great service great people to work with!
Paying for internet that doesn’t work
I Live in the town a Richfield and the Services Sucks I Can never be on the internet. This is my only option of Wifi, and I feels like I’m in the middle of no where.
I liked the Marshfield location better. The Spencer loc is not very personal. When i went in the mfld loc i was greeted . mld was more personable
Anyone that writes a 5 star review hasn’t even used this WiFi I guarentee it, the service is horrendous and the fact I cant load google, on a chromebook probably means it should be illegal to sell something they aren’t even really selling
Have been very happy with Country WIreless over the last 2+ years. Speed and reliability are good, on the rare occasion there is a problem, they fix it quickly.
update one year later… not getting the speed we paid for. Customer service not very helpful saying it looks good on their side and offering no resolution.
They’re not always responsive, the internet constantly drops and has outages. Customer service is horrible. Wish there was any other option where we are. If they had any competition they’d be out of business or sorely hurting for business.
My only complaint is if and when you have a problem on a Friday night or weekend. You don’t have any kind of support until Monday morning. Wish there was some way to contact help if needed.
Clint is an up front and honest person that wants to do what is right. He works 24/7 in a thankless industry to try and make things right for his customers.
SERVICE IS VERY POOR, CONTACTED THEIR “ON CALL GUY ABOUT SERVICE BEING DOWN AND HE REQUESTED ME TO HANGUP AND CALL BACK TO LEAVE A MESSAGE AT THE OFFICE SO THEY CAN TAKE CARE OF IT IN THE MORNING. SO MUCH FOR SERVICE AND AN “ON CALL TECH” ( …
A definite DO NOT RIGHT HERE! Terrible service, terrible connection, and more! Any other internet provider is better I have never gotten what I payed for… IF I COULD GIVE IT A ZERO STAR I WOULD! Potato’s are better internet then this garbage company that is Supposedly our Internet provider
Customer service unlike any experienced. Will only reccomend to people I do not like. If you like to be hung up on and blamed for their mistakes then sign up! Time to find a new provider….
Although the speeds are still kinda slow they have excellent service. But they don’t really offer public IP’s instead you get your router setup on a DHCP configuration (standard) and a different ip address that is still a sub IP of charter.
I have had them for years, not because I want to, but because they are my only option. It seems like my Internet goes out multiple times a week. I always get told it is my router every time I get a new router, but it never helps. I’ve been fighting with the for months to fix it and it still is not working properly.
As with all small ISP’s they try to provide what they say. Try to get a “big guy” to do that. What will happen is the big guys will sell you a bag of goods and not even try to back it up. But you have the little guy which does not get any …
LMAO! these people are a bunch of idiots! First time they come to my house, they dont bring a big enough ladder to get on my roof. Second time, still not a big enough ladder, was told that have to wait until FULL BLOOM to see if we can get …
Unfortunately this is the only internet provider we can get at our house. But they are by far the worst! We have to constantly restart our router everyday and when we do call them for help they come out hangout on our roof and pretend to …
*ALERT: MONEY SCHEME.* Unfortunately I don’t have the option to leave 0 stars…possibly the worst internet experience you could ever receive. Even if country wireless is the only internet that services your area, I advise you save your …
So very pleased with the service Country Wireless provides. WiFi went out yesterday and service call today by two young men got us up and running in 40 minutes. Great customer service, great internet service. Thank you, Tammy and service techs.
Considering the rural location in which we live, Country Wireless has been terrific! We’ve had a few bumps along the way but the staff has worked hard to get them resolved. I am very pleased with the service.
Horrible customer service! Where I live, I can’t get service provided from anyone else. We have horrible speed! I called to get a higher up package and have been waiting two weeks for them to call me back. When I call, they just say, “I’m …
Horrible service was told we needed a 40ft tower so one was installed then they came to install the service and they did not install as high as they should have. When questioned they would need to bring a lift truck but there would be an …
We’ve had Country Wireless for at least 10 years. We’ve had reliable speed and coverage for what we pay and good customer service. We’ve only had 2 outages and they were addressed very quickly.
Exactly what the previous lady said!!! Our same problem. The internet just stops working, I call in to be told either a crappy excuse or “everything looks good on our end” well it may look good on your end but I’m saying it doesnt work. So …
they are terrible the service is dial up speed and the stalite dish keeps falling off the roof and they told me to shut up when i called about it and they installed the dish in my backyard by the deer hunting stand in the swamp on top of …
Rude customer service, talks over you and doesn’t listen when trying to solve a problem and is quick to throw blame elsewhere. Regretfully stuck in a contract with them.
Scheduling install was easy. People at office are friendly and helpful. Internet speed is much faster than what Frontier offers out in country, and the bill is much cheaper! Oh yeah and the techs are nice too.
To be told that a tower needs to be updated to ensure higher available speeds is understandable. However to given such a vague date as “end of summer” leaves the question as to when that actually is. It becomes more humorous once I learned …
This place is far from perfect, I understand that money needs to be made and to make money you have to spend money. Don’t promise your customers with LTE and not get to it till two years later or even more keep ur servers/towers up in …
Great customer service and I hardly ever have issues with getting a signal at home !! Recommend
Get less than advertised speeds and also get the same response to inquiry’s, “Everything looks good on our end.” …
There was a known issue that was said to be fixed yesterday. Mine and a hand full of others still did not have working internet today yet even after restarting everything. I called and nicely asked if it was still being worked on and they …
Service was sporadic, I had to reset the modem almost daily. They made a visit to fix and stated that would take care of it. It shut off again 2 days later. I told them I had to cancel because the internet is part of my home security and …
We purchased their new LTE broadband service in the Stratford area.
What a refreshing change, they came last year to do a site evaluation (they …
Recently signed up. Looks like they are working through issues while they try to provide service to the Rib Lake area. It seems that Clint, the owner is really interested in providing quality internet to rural customers. I’ll admit I’ve had …
I live in Rib Lake and have had few problems with service. Early mornings the internet will go down, but it never lasts very long. I haven’t needed to call customer service, but setting up my service was pretty quick and painless. I usually …
This company is probably the worst internet provider on the planet. They shut down the internet at least once a day. The shut it down more for the people who don’t go and pay extra for the new modems. They have overcharged me for the entire …
Unfortunately we have no other (non-satellite) options and I’m assuming this is true for the majority of their customers. We’ve been without internet for 9 days now even though we’re still paying. A storm came through 9 days ago and must’ve …
My internet goes out about once per hour (sometimes more but almost never less) and I have to reset the little magic box at least once a day. I hate this service but have no other non-satellite options available. I seriously would be …
A joke for a business! They don’t get back to you when you ask for a quote! They are very unprofessional! My brother has their service and it has been terrible from the beginning!! I wanted a quote since they are on my only other choice …
We’ve had them for 5 years and always have reliable internet. If we’ve had problems it’s always taken care of quickly. When our service began to get slower they sent out a rep. to install a new dish and everything has been fine since.
Stay away from this company. Once they moved their office to Spencer customer service has suffered. This company moved their receiver in my area further away from me which affected my service. They placed a 10′ pole on my roof to help once …
Worst customer service ever. Internet is always in and out normally daily. You call and they always say everything looks good on our end. Was told multiple times it was our router. So finally we went and bought the best apple router and …
Their service started at an actual 7mp/s download for a week or 3 maybe? Ever since it’s never even broke a meg per second. Now it starts to drop signal during the day and I have to reboot the modem. Wish we had real internet out in …
We live in a rural area and have very limited internet options. We tried Airrunner and did not have great service or reliable service for what we were paying. We were lucky to get internet 4 hours out of 24 hour day and it was sketchy at …
Amazing people willing to go the extra mile to help you. Tami, Cal, Clint are all amazing people who care about their customers as people and not as a paycheck. Tami is very helpful and do whatever it takes to make her customers happy. Cal …
always trying to charge for a contract you are no longer in
my contract was for 2 years i have lived here for 3 and charged me 170$ for a early contract exit …
Started out, the company was ok. In November they sent out a letter saying they would change to on-line billing or pay $2.00 extra for paper billing. I signed up on-line and they sent me both an on-line bill AND a paper bill and said I owed …
Very unreliable WIFI. Called the company and solution was to unplug and and reconnect router. After doing that several times a day was
told router needed replacement $130 later, same issues.
Will no longer be using these people for service once the fiber is in my area next year. Use to pay the same amount I am now with contry wireless in a different town and litteraly had 15x the speed there highest option is. The service is …
If you have another option for internet, ANY option, contract with them instead!! Terrible customer service! Horrible communication within the company. For the past two years, I’ve heard nothing but excuses, excuses, excuses. The internet …