County Waste recycling services collects single stream recycling materials from residents, businesses, and job sites in the Capital Region. With the … See more
County Waste & Recycling Service (NY) Reviews ( 250 )
HORRIBLE!!!!!!! Never pick up our garbage, it’s been going on 3 weeks now with me calling every week listening to another excuse as to why they aren’t coming again. Average 2 pick ups a month not bad when you are paying for 4!!!! Would not recommend the Clifton Park branch of County Waste.
I’m a commercial customer of about 10 years, on site dumpster and frequently use their rolloff service. Today I had an issue with the dumpster not being completely emptied. I called at 1:30 pm to ask for help and they were back in less than an hour. I’ve always gotten great service!
I have spoken with Erica Cherney many times and she always has been extremely helpful and professional.
I had an issue with a worker at county waste and Erica took care of it
The company should be very happy to have her working there.
Terrible company. Constant late pick ups. Price goes up every 3 months. Poor customer service. Long wait times when calling. I finally cancelled them and after a month without them collecting my trash cans I drove 40 minutes to drop the cans of myself. County waste is the worst.
Week after week of trash building up, call & complain…get nothing but lies! Last pick up day C/W truck parked within 200′ of the container….then drove away! Called, was told there were 2 trucks on the route that day, the 2nd one would …
This is absolutely the worst garbage and recycling company with the worst service in Ulster County. Our garbage has not been picked up on time for the past month and it is often sitting down by the road for four days at the time. Every time …
Tanya P. Was super helpful in getting is a roll off for both our business and home. She also arranged for pick up of an old couch and mattress. If you need anything done Right and quickly, call Tanya!
Patrick, Vince and JT consistently do an amazing job with our weekly trash removal. They are conscientious, professional and friendly. I highly recommend County Waste!
I must say this is a great company!! Ive never had any issues..customer service is alway nice and friendly! Taylor was amazing! When i called she made sure she explained everything to me and made sure i was happy with my service! Thank you Taylor
Carlos is probably the most reliable that I’m aware of if there’s any others. Honestly pleased with the general work done. My trash is damn near always picked up, I’m very satisfied with the work done in my area.
I had issues with my bill and with the cans not being emptied. Dawn Palmieri help explain what they could do for me and apologized for the delay in service. I was not happy when i called but at the end of the call i was appreciative and satisfied.
This is the worst Garbage company out there. They didn’t pick up my garbage for 3 weeks in December after a 1 inch snow storm, then kept promising to come and promising a credit. Neither ever came. They lie and just don’t care. This month …
Horrible customer service. Ashley is the meanest customer rep I have ever had the displeasure of working with. They missed our entire streets pick up after Christmas which I can accept but Ashley insisted it was my fault and we would have …
First time visiting County Waste. Jody was working the scale and was very informative and personable. We will definitely be a returning customer after a great first experience.
County Waste is a reliable service with affordable options. The company always communicates when there are any schedule changes, and we are very happy with the service we’ve received for the past 10+ years.
Noone knows what they are doing. Tried to transfer account since my mother recently passed. First person said they wouldn’t do it, second time calling, they said yes once the balance was paid. Had someone call and make full payment and the …
We have had a great experience with County Waste. With the recent snow storm they proactively informed us of a change in our pick up day and they followed through with the schedule. Great service!!!
I wanted to recognize Tanya Papanier for amazing service. She’s extremely polite and knowledgeable to our needs. She’s a huge asset to this company. It’s rare to experience this kind of service today. Extremely happy as a result of her hard work.
Love the service I receive form county waste they empty my trash every week on time and no mess left behind. 👍🏾 Robert Fore does an outstanding job, top class driver. Would recommend to anyone looking. …
Thank you to County Waste for being a community partner and supporting the Regional Food Bank of Northeastern New York. We would not be able to do the work we do without partnerships like yours. They allow us to continually give back to the community to help us elevate hunger in the 23 counties we serve. Thank you, County Waste.
In 15 years I have never had to call a garbage company to see why my garbage was not picked up, until I joined Waste Management.
If you want further details on my experience you can view it at the BBB website. …
can’t seem to keep up with their pickups- possibly colluding with the local black bears, squirrels and raccoons. customer service is apathetic. the rate hikes are quite reliable though, for whatever that’s worth. spring cleaning will have to wait to resume until summer I suppose.
I’ve been a loyal County Waste residential customer since I purchased my first home nearly 20 years ago. While there may be cheaper options out there, I’ve always stayed loyal to County Waste for garbage collection services and recycling based on the superior service County Waste provides. Thank you!!
Really love Vince ,Pat and JT they service the Saratoga area and do a great job, Thank you for your hard work and dedication to keeping everything clean during this time! My son loves them as well😊 …
Always timely with their pickups and about notifying me of delays due to weather/holidays. Stacey has always been very helpful with my account and even got me better pricing and free months when a competitor came knocking.
I have had it myself. I to have had pick up issues myself for about 2 years and maybe more. I just called to complain about my trash not being picked up 5/2/16 then I was told over the phone I have never called in to complain about my trash …
Terrible company do not do business with. On the commercial side once they have you they don’t care about the service. They charge double and sometime triple the competition and when spoken to about it they state well you’re in a contract …
Anthony steward is very pleasant, always smiling and friendly. The kids love when his truck comes they get to wave and say hello, and he always waves and speaks back. We all appreciate is work.
I called to get service for my new house. And holy cow what a quick response. I had the bins at my house the next day. Talk about great service. Thank you Tanya. What an asset to a great company!
Uncommonly bad service. They don’t pick up yard waste at all. They claim they’re low on drivers, but Twin Bridges picks up weekly. Will be switching soon.
I’ve never had a problem with County Waste and have had them since 1995! Always helpful, working with me on billing as well, when I’ve fallen behind … even friendly if I’m outside when they come to pick up my stuff! I have nothing negative to say at all.
Horrible customer service and overpriced! My cans were delivered over 3 weeks ago, and I have yet to receive service. After multiple calls and countless minutes spent on hold, I was more than happy to cancel my service. I was informed that …
We’ve had County Waste for at least 20 years. I believe once they didn’t pick up our trash. We called them and they came right out. I’ve seen the worker get out of the truck to pick up paper that blew out of the can. Kudos to a good company.
They have been perfect. The only time they didn’t pick up my trash was after I neglected to pay the bill and they still picked up the trash for about a month after that before they stopped. …
Thank you to County Waste for being a community partner and supporting Twin Town Warriors Travel Baseball. We are a non-profit youth organization and we would not be able to continue our program without partnerships like yours. The program helps keep community sports up and running. Thank you again.
County Waste has been a great contractor for Nathan Littauer Hospital for years. We are thankful for their professional, reliable service, and their philanthropic support of our hospital. County Waste is an asset to our community.
I have had County Waste for about 7 years now. I appreciate the services they provide the community. Specifically,one of there employees Carlos. He always goes above and beyond! Thank you County Waste!
After many missed pickups and excuses we are about ready to stop dealing with this company. Today I called and spoke with Katie who was very friendly and well spoken and figured something out to make up for her fellow employees mistakes. …
WORST COMPANY EVER!!!!! This is the last email I sent them. They either have a serious communication issue or they JUST DON’T CARE!!!!
At this point, I am so unbelievably angry at County waste, that I am calling the …
Dear Owner or whoever responded here, I just called the number below for help. I am caller number 22, Can you call me after 6PM after my work hours to solve the issue if you are truly apologetic….. …
A absolute delight to work with a knowledgeable and professional company. Tanya Papanier really provided some useful and information on services that i needed rendered by County Waste . Which has made my project cleanup easier. Thanks for your services.
They are continually in violation of our town ordinance. Picking up trash at 5am when not allowed till 6am. Every Wednesday I’m woken by them. They have assured me they would take care of it, but they haven’t. They also promised me a …
Patrick, Vince and Jt should be valued employee’s. They take pride in a thankless business. They are personable, professional and very hard working. We highly recommend county waste services. . Don’t forget to give them a holiday tip!!!
Thank you Tanya P for always looking out for your customers. She always notifies us of any delay in services due to inclement weather or Holiday schedules. My husband and I own a business and are pleased with the service we have had for the past 7 years. Thank you.
Love the service I receive form county waste they empty my trash every week on time and no mess left behind. 👍🏻 Eric Smith does an outstanding job, top class driver. Would recommend to anyone looking. …
I’ve been working with Tanya for a few years and I couldn’t say enough positive things about her and how she represents County Waste. We all have a choice, but it was hard not to choose County Waste with a representative so passionate about my trash! Two Thumbs up to Tanya!
Live on cranberry rd in East Stroudsburg. No pick up for a week. Can’t get a hold of anyone. Was on hold for 2 hours and sent 3 “live” chat request. I understand the snow situation but this is getting out of hand. No notice as to when they will pick up. Poor communication on all levels.
We love County Waste! Stephanie O. Has been great with all my needs from answering any questions I have to helping when there happens to be an issue(very rarely). Pick up is always on time.
“Vince T was very professional and quick! We moved into a our new home early last year and he was able to get us cans the next day. Very convenient and helpful!
I have used this service for a while and can say this a good, reliable and friendly company. Their customer service is very helpful and polite. My trash is picked up on time and if ever I experience an issue it is quickly and easily resolved. I definitely recommend their services!
Tanya assisted me in setting up a new residential waste removal account. She was superb, professional and efficient. I should have switched long ago. Thank you for your wonderful service!
I’d like to take the opportunity to recognize county waste. Their workers are very dedicated. Carlos is very professional and courteous when picking up my recyclables. He always takes the time to put things back where they belong.
Not a bad company but every few weeks they would miss picking up my cans. This week is my last week with County as I am going with Twin Bridges (0$ for 5 months and then 29$ a month for the same size cans. County is now charging 47$ per month, a little pricy.
I am a residence of Saratoga county. I called county waste to help remove a ton of junk after I renovated my basement. They came the same day I called and my experience was great.. I mean the group of guys that came to do the job are the …
I previously haven’t had a problem with county waste but apparently they have some sort of problem with me. They have failed to take my recycling 2 weeks now but still managed to pick the bin up and throw it into my driveway and/or my …
It is always a pleasure to deal with Alec Audette. There were occasions when Alec was picking up my dumpster and I was able to speak to him. He is a very polite and courteous young man that I can depend on for timely pick ups.
Stacey has been extremely helpful whenever we need assistance with our account. She is always a pleasure to work with. And County Waste is a first-rate service provider.
I live in a 55+ apartment complex. Unfortunately, they contract with County Waste to pick up our trash and recycling. I have never seen a company as irresponsible as County Waste. They do the absolute minimum and half the time don’t even …
We just moved into our house and Vince T was kind enough to get us our cans within an hour of calling.. honestly we’re impressed by his quickness and professionalism. I would definitely recommend Vince and his team. If I could rate higher I would!
This company is the worst!
Although it would seem obvious that a trash collection company would collect your trash, I have learned that this is not always true. We have gone three weeks …
County Waste has terrible customer service. Ashley Rice has very poor communication skills and is very Rude and not helpful when trying to pay a bill on line. We are cancelling our county waste service because SHE would not help us get back …
Extremely poor service! The drivers consistently miss picking up garbage and recycling on my street despite the fact that there are multiple customers on this street. When I call to complain about missed services, the customer service …
I had the great pleasure of working with Tanya while I worked at Global Foundries. This is a large and complicated account. Tanya managed it extremely well, she was very responsive, very professional and very friendly! Always appreciated her and County Waste! She’s the BEST!
County Waste seems to be having difficulties lately providing good or even reasonable service. Calling in to try to remedy is a frustrating and unrewarding experience, EXEPT FOR VICTORIA COLER. SHE IS ABSOLUTELY AWESOME. BEST DARN …
Just cancelled my service, as many of my neighbors have as well. Earlier this year they only emptied 1/2 of my container…for two straight weeks. I’d also often come home to containers knocked over and papers and garbage that fell out …
A terrible company. They miss roughly 2 out of 4 trash pickups at my house monthly. I call regularly, which takes roughly 30 minutes on average to get a rep on the phone. They are always very polite, but they give nothing but lip service …
Tanya Papanier is always a delight to work with. I work primarily with her for accounts managed and she is always so fast to respond and professional. She gives the best customer service and always has a positive attitude during every interaction. She is an asset to the company!
We have been using County Waste for years and have always been very satisfied with their service. Their representatives especially Jess B are always knowledgeable and pleasant to speak to. We love County Waste!
I am the clerk for a local municipality and I have dealt directly with Dawn Palmieri on numerous occasions. She has always handled anything I need promptly and efficiently. Dawn delivers excellent customer service to your organization and you are lucky to have her.
If I could give zero stars that would be too many. Driver in my area thinks he driving Nascar and leaves a wake of toppled trash cans. If the driver sees you bringing your can down the driveway, he’ll just speed up and blow by you …
If I could give them a lower rank I would. Cancelled service because they would go weeks between pickups even after I would call them on a weekly basis. Trash would be overflowing and they would not pickup any of the bags outside of the …
I have been using them since May, 2017, and they are entirely unreliable. They have missed 3 of the past 4 weeks (and at least another 4 or 5 before that). Each time I must call to get a pickup and credit for the missed week — and wait on …
County waste has not picked up my trash in 4 weeks. They have called several times saying there were issues with the truck and they will be there the next day, and have still not come. I have called and they continue to try to assure me saying someone will be out within 72 hrs but it has still not happened….4 weeks later!
We have always had great service with County Waste, however, I wanted to give a special “thank-you” to JT, Patrick and Edwin from truck 356 in Saratoga Springs. Each week my kids get so excited to see them on their route. They always come …
Yes extremely windy conditions garbage cans all over the place driver took the time to stop and pick up the garbage cans from my neighbor across the street who is an older individual and it’s difficult sometimes to get out I just thought it was a very nice move on his part and I wanted to Shout-and say well done
Absolutely the worst Company ever to deal with! They simply DO NOT CARE. Took forever to get them to start service so we cancelled before they even started. They dropped off cans days after we cancelled and here we are weeks later cans …
I just wanted to say my many thanks to Carlos in the Clifton Park district for always being on time to take my recycling, and just being very official about it. He’s such a nice and kind man, I would 100% recommend County Waste Recycling and Trash to my friends and family if they needed a great quality company with respectful people.
I don’t know what the problem is with County Waste, but not picking up garbage 2 days before Thanksgiving creates a real problem. When I called to tell them, their “customer service” phone rep insisted that our HOA’s account had been …
Missed pickup 6 times in the last 3 months. They keep saying they’ll fix it or a supervisor will be in touch. No change. Moving to advantage disposable – they never have issues with my neighbors that switched
County Waste has been a long time supporter of our Capital Region American Cancer Society fight against cancer. Even during the challenging times of the pandemic, they are still supporting our efforts. We are incredibly grateful to have them by our side!
Excellent service! I had just moved to Clifton park, NY and Patrick, JT and Vince have done such a wonderful job removing our waste. Always on time, friendly workers and very helpful. Very happy costumers here. Thank you and keep up the good work!
TERRIBLE service. They skipped picking up our trash one week, then skipped our recycling bin the next week, we called them and complained. They said they would PROMISE to make us a priority and not miss either one again. Well, come pick-up …
County Waste was suppose to pickup christmas trees in January for the town of Clifton Park. I read the schedule and had my tree out. Its been sitting at the edge of my driveway for weeks now and is currently being covered by snow. I’ve …
I have been very satisfied with County Waste. Prompt pickup at a reasonable price. Our can was broken recently and they replaced it without even having to call. In addition, they are a great supporter of the community, sponsoring our baseball and softball leagues.
I just would like to say county waste in Clifton park have amazing employees, that are very professional and do great work. A few that come in mind are Patrick jt and Vince amazing people. Glad to know county waste hire people that love to do their job
One star is one too many. This company took over for a very good local company and has been HORRIBLE…not just for me, but for the entire town and residents who used to have Hardesty. …
Vincent T was great at getting us set up after we got sick of the old waste company had been using. I told him I wanted to switch ASAP and he came back himself with the new county waste cans a day or so later so we didnt have to wait.
This company is terrible. Several times they have not picked up our garbage. When we were called we were given ridiculous reasons. “Sorry our truck broke down we can’t come this week.” “Sorry it snowed.” Then they’d want to charge us extra …
Tanya Papanier is the best!!! I have been dealing her and County Waste for over 8 years. Tanya is always extremely helpful and gets the job done. Love working with them.
County Waste of Clifton Park is wonderful. They are so involved in the community. They are always giving back and help when they can. Also, I have been behind their trucks a couple of times and the drivers are always nice and considerate. …
Called for an extra pick up of cardboard. We had a lot! Dragged it out the night before the pickup and they never came on the scheduled day. Called, said they would be there by 6. Never came. Pulled it all back in. Called again. They’ll …
I’ve never been a customer of County Waste, but I recently moved into a house and the former owner had been a customer. I couldn’t get County Waste to come get their bins. Weeks of calling them and bringing the bins back and forth to the …
Doesn’t seem like they care much about reviews but here’s mine – I’ve been using them for a year and they consistently do not pick up my trash until I’ve called them (after waiting on hold with the other people who are presumably in the …
Working with Tanya at County Waste has been so efficient and professional. All my needs are typically met within 24 hours. I highly recommend her and the County Waste team for your waste removal needs.
My driveway is almost a mile long from the road. I drag two 65 gallon barrels every week to the end of my driveway for pick-up. On day of pick-up, 75% of the time I’m dragging 1 if not both barrels back to the house, full because it was not …
The whole team at County Waste is top notch! Dawn Palmieri, Duane Hromada, Carrie Murtha… I love working with them. They haul construction debris from our Town Transfer Station, and they always go the extra mile for their customers. For …
This was the first time I used county waste so I wasn’t sure of what they had to offer or the area they could deliver. When I spoke on the phone with Vince Talarico of County Waste, he offered different options for dumpsters and they were …
I have never written a review, but this one is needed!!
I am extremely unhappy with the billing department. I paid my bill in November 2019 and they are still sending the same bill and late fees. …
I am new in the area but have used County Waste for over 14 years at my old address in Saratoga Springs, NY.
I am very discouraged with the service from County Waste here. Our street …
I was given Vince’s name by a friend to call and speak to regarding switching my service. It was a Friday so I wasn’t expecting to get a response so quickly. He answered my questions and took all of my information that afternoon. I received …
If zero stars were an option that is what I would have chosen. For the last 3 weeks I have had to call and complain that my trash wasn’t picked up! In addition to losing over an hour of my time making phone calls and being placed on hold, …
We have been customers for the 8 years that we lived in our current home. We signed up with County Waste DIRECTLY. We have since moved, and County Waste refuses to cancel our service or pick up our bins. Our Management Company advised us …
Agree with other reviewers, continuous rate hikes and poor service. Called to cancel today, they offered to meet new company price but too late. The kicker was that they said it would be 2-3 WEEKS before they come to get their can and they …
Thank you to Patrick, Casey and Edwin for being a friend to my grandson,James. He loves to watch the Garbage truck. Also he loves to talk to the guys and give high fives and when they leave they blow the truck horn at him….He loves that! Great Job! You make his day every Monday! 👍😎 …
County waste is a trash service we’ve used in the past. We cancelled our residential trash service 7 weeks ago at two of our homes. After corresponding via email and by phone for the last 7 weeks requesting our trash cans be picked up. The …
Patrick, Vince, and JT have excellent customer service in Saratoga! I always see them cleaning up any garbage that may have fallen out of cans and placing the cans back nicely. They work as a great team!
Zero stars. If you can avoid this company, do it. I dropped them in July 2019. I called repeatedly to get a date they would collect their cans. They repeatedly said they could not give me a date, but I was on the list. When I asked where on …
This company understands their customer, it’s not everyday you find a customer service team who actually listens to their customers needs. I was so impress with Dawn and the team at County Waste for their support. Big thank you! If your looking for a waste management company who puts their customer needs first. Look no further:)
Eric from county waste is the bomb.com his pick ups are always on time and done accurately! He is my alarn clock every wed a.m. and he always comments about my fresh brewed coffee smell seeping from my house . id offer him a cup but i don’t …
I work for STRIDE Adaptive Sports, a non-profit that uses County Waste’s services. They maintain a dumpster for us with pickup every other week. They also provided us with 20 yard construction dumpsters during the renovation of our new …
Should have no star option. This company/corporation is the worst. Service is terrible, customer service is non existent. They are arrogant and disrespectful. I’ve been a customer commercial and residential since they ( County Waste) bought …
They picked up my garbage every Thursday so that’s fine. What can go wrong! It’s all about price. Twin Bridges are giving me 3 months free and $26 a month whereas County waste was $101 for 3 months same size pails. I called and cancelled …
We’ve been using County Waste as our residential garbage removal for the last decade. The service is always timely and efficient. Ashley C. was extremely professional and answered our questions quickly during our last interaction with County Waste .
We have the best County Waste driver!! Steve Burke always takes the extra time to talk to all the toddlers on the street! He is famous. He’s always so kind and even leaves them little gifts on our garbage cans. Garbage day is very exciting around here 🙂
ACTUALLY NO STARS !!!! This company is horrible… 3 weeks ago they took over for a local refuse company in my area. Supposedly there was supposed to be no interruption in service !!! Yeah, right… No one has picked up our garbage for …
I used this company for over 10 years. They did forget to pick up garbage a few times. Things happen…
They forgot to pick it up last week. I respectfully contacted them. Was told …
My recycling driver is a definate asset to the County Waste team. More than once Anthony Steward has brightened my day with his infectious smile and a big hello. He is helpful, courteous and professional. He should be used as the model for all drivers to follow. Look 👀 forward to Wednesday’s to say hello or just wave Hi. …
I have been a County Waster customer for 15 years. I have been very pleased with the service I have received. In the few times I have had issues, rather than call the residential department, I would reach out to my friend, Tanya Papanier. …
Terrible company. I canceled my service as I was moving. I made arrangements for them to pick up the trash cans on the normal pick up day of Tuesday. They never showed up. My house closed Wednesday. I called them regarding the cans …
Commercial driver went above and beyond to pick up our dumpsters. We did not have our them ready when he arrived, but he gave a heads up that he was here and positioned his truck in the easiest location for us and him. All the trash was removed and he was helpful and had a great attitude.
They started off real good, then the pickups became sporadic, the garbage truck was always broken down, it was always being rescheduled, sometimes for 2 or 3 days out but a lot of times they wouldnt even let you know until after the person …
County waste is a great company. The representative I spoke to (Jess B.) was extremely helpful. Jess took the time to walk me through, step by step of what I was trying to figure out! Thank you for your great service!
It was a pleasure working with Vincent Talarico. He was very informative and easy to work with. We were looking for a new service that would fit our garbage needs. Vince as able to provide a great price. We would definitely recommend Vince.
This is the worst company I ever had they didn’t pick up my garbage in 3 weeks then still says I have to pay for those 3 weeks ummm no I’m not. Plus I paid for the year so my refund should be close to 300 but yet I won’t see that I’m over them. They where quick to pick up my cans but not my trash they are the worst company ever
County Waste has been extremely responsive to any questions and needs that I have asked of them. Tanya Papanier has been my rep and I can’t say enough about how helpful she has been. If an issue comes up, she deals with it immediately. I …
We have been with county waste for 20 years. We love the service. Our trash driver, Eric S and recycling driver Alvin A are fantastic. Always on time, neat and professional. Thank you Eric and Alvin!
I’ve been with County Waste for a few years, they never forget my bins, the driver is always on time unless a holiday delay occurs and their staff is so friendly and willing to help if an issue arises. I am genuinely happy with CW, you will always see those bins at the end of my driveway!!
This company is horrible and honestly doesn’t seem to care they are, as you can see by the minimal ratings they get. Cancelled county waste and went with twin bridges which is way cheaper and there customer service is stellar. I have been …
Called last week to see if I could get a new trash can because my can had a hole in it. I spoke to a gentleman name Vincent Talarico and he was BEYOND helpful. He took the time to actually look into my contract to see if he could do …
I’ve had county waste for 1 month. So far, they’ve picked up on-time once, were a day late once and a no-show twice. Twice I’ve had to shovel trash off the street because they didn’t pick up and the animals knocked over the cans. They don’t …
We have been with County Waste for 20+ years!! The service is an A+ across the board. The customer service has gone above and beyond for us. It’s a wonderful company to deal with. A big thank you to Stephen Messier!! 😀 …
Victoria Coler, a Customer Care Representative, deserves a gold star for her service. Victoria solved some difficulties I have been having with my rubbish pickups. She was extremely courteous & knowledgable & patient spending the time …
We have been with other companies in the past but have chosen to stay with County Waste for the last few years. There service is always as promised and their customer service is professional and responsive. If you get an offer from another company call them. They will work with you to keep you as a customer.
As a long time customer of County Waste they have always been reliable and call if the pickup schedule changes. Unlike some other haulers County Waste will take almost anything placed in the container. Not sure why others have had problems but I have been very satisfied with County Waste.🐶 …
Unfortunately this company has been very troublesome for the past few months. We’ve been with them for quite some time so I’m not sure what the change has been. We’re constantly wondering if our pickup will actually be picked up on the …
Two years ago my family and I switched to County Waste and we have not been disappointed. If we ever have a question, we refer to Ashley C, who is always helpful, kind, responsive and is a great problem solver. We are so thankful to Ashley and the CW team for helping keep our family safe!
Once a decent company, but now I would never recommend them to anyone. For my first few years they were like clock work and never missed a day. Now for the last 2 years at least, they are rarely picking up on the scheduled day and never …
This company is awful!! I do not recommend them at all. Both my cans are supposed to be picked up on Wednesday and I’m lucky if they get picked up on that day. There was one week both my neighbors had their cans picked up but somehow they …
I just closed one of my two accounts with county waste and will close the second when there is any other option for my rental property. The County Waste website routinely rejects my payments, across multiple credit and debit cards – all of …
County Waste is a great company that I have been using for years. Stephanie O. has always been able to answer all of my questions I might have. Her service is fast, reliable, and honest. I highly recommend this business.
County waste is horrible. Every week our garbage barrels were over in the neighbors yard way far away from where we put them, garbage on the lawn, price kept going up each bill, didn’t pick up some weeks, especially recycling. We switched …
County Waste is like any other business. They WANT your business. Before considering ditching them, give them a call. They’ll work with you and your budget. We like to pay for our service for the entire year, and Twin Bridges gives you a …
County waste provides great service. Q Victoria is our driver. He’s always on time and displays great professionalism. He is polite, courteous, and always willing to offer a helping hand with anything…which is why we love having him as …
Had the pleasure of working with Vince Talarico, who is able to give me a great rate and made the process super smooth. If you think you’re over paying for your garbage service. I Highly recommend contacting Vince, he’s your guy!! 5 stars
Had service for 3 years, last six months have been horrible. For months, trash and recycling have not been picked up consistently. This is especially true for recycling. Bins have been thrown onto my lawn. Sometimes they are so slipshod in …
I have been using this company for years and I feel like they are the most polite, respectful, and hard working individuals. I had the pleasure of meeting one hard working gentleman not long ago. He stated his name was Eric Boughton. He has …
After several years of good service, I cancelled my account on August 31,2015, after over a year of late/missed pick ups due to truck break downs, or weather issues, or new driver, or…it is now 4 months since I cancelled, yet I still …
Our recycling pick up man Michael Is wonderful. Hem makes an effort to address my son who loves to run outside and watch him take the recycling. He always responds with a wave, horn honk and even a small recycling truck toy! The service is always prompt and professional, very competitive prices and great service!
I’ve used County Waste for some time now and they’ve never disappointed with our waste removal. I recently had a question about our service and what options we had, Erica C. answered my inquiry and helped me with everything. I just wanted to thank her for how knowledgeable and courteous she was!
County Waste has left the trash to pile up in our development for 6 days! They were called by a neighbor on day 3 to no avail. I called them today and received no satisfactory explanation or remedy to the situation. I was told that there …
My wife and I recently switched from a local competitor to County Waste. I personally called the Office Manager and shared my experience with their competitor and she was EXCEPTIONALLY helpful. …
My company has a large commercial account with County waste. Although I have been solicited by several other waste removal companies, I have stayed with County Waste. One of the biggest reasons that I have stayed a loyal county waste …
Requested new trash cans, because old cans started to smell bad, which were delivered. But as they had not picked up the trash, they dumped all the trash that had been sitting in hot weather into the new cans. Over one week later, and after …
County Waste did not pick up my trash after the New Year 2020. The Friday p/u was moved to Saturday due to “the holiday.” C/W had phoned my house leaving a detailed msg about the p/u day being one-day delayed. Plus, it was clearly posted on …
My wife and I recently moved in to our new home. We called County Waste to set up our trash removal, and spoke with Ashely C. She was incredibly polite and helpful in setting up our service. We have been very satisfied with our service since.
County Waste has been an amazing community partner to the Boys & Girls Clubs of Schenectady for many years now. We have had their service for a long time and have no complaints, they are extremely reliable. They are very quick to respond to extra pick ups or any changes/requests we make. Great company!
3 times in 2 months my trash did not get picked up. They only seem to have 1 phone rep. When I call, I always sit in the queue for at LEAST 20 mins. The first time they missed my trash, I was told they did not know why but couldn’t help me. …
I have been using County Waste for years. Patrick, Vince and JT are always very professional and helpful. These guys go above and beyond. Even helped me get a heavy item out of my garage for proper disposal. Great guys
The team that services Saratoga are awesome. JT, Vince, Patrick are efficient and they seem to do a great job at keeping moving, but staying safe…which is important for my family. They are engaging and extremely polite and …
I live in Saratoga and have lived here for for 8 years. We have had County Waste the entire time but must say that Patrick, Vince and JT are stellar employees of this company. They are always pleasant, professional and courteous – always a pleasure to deal with. Keep up the great work guys. 👍🏼👍🏼 …
I’m super thankful for Vincent Bagnardi!! A few times this summer my family and I weren’t able to make it back home in time to put our garbage to the curb. Not only did he notice, but he contacted us and let us know when he’d be passing by …
This company is terrible. They keep raising and raising the price. I cancelled and switched to a much cheaper and very customer friendly company and they still have not picked up my garbage cans. The cans have been sitting at the end of …
They are always on time, never miss. They’ve even come back if I forgot to put my cans out. The driver in our neighborhood is fantastic. Always takes everything we put out, even cardboard which can be a lot during the holidays. Never leaves anything left behind. Thank you!
If you like companies that overcharge and leave their empty cans on your lawn for 8 weeks after you cancel while feeding you lies that they’ll pick up their own trash weekly then County Waste is for you. Do yourself a favor and use literally any other pickup service in the area these guys are clowns.
Overpriced & unreliable service. CW didn’t bother to pick up my trash or recycling at all last week. Just skipped right by my house, but picked up the neighbors’. This Monday, they picked up my trash, but skipped my recycling AGAIN. I …
I have been a customer for many years. Steve Burke is our driver. He is consistently on time and we have valued our service so much more since he became our driver. He is so friendly and professional and always takes the time to wave to my excited children and even gives them coloring books! Great Service! Thank you Steve!
Cancelled their service over a month ago, they have not picked up their garbage cans. I had three cans they picked one up, the other two are still in the my driveway. Repeated calls to them have had no result. They are happy to take your …
I’ve worked with county waste for about 8 years now. A representative walked into my place of business and made it hard not to switch companies! She was/is tenacious, outgoing, full of energy and REAL. She worked out a plan of action with …
Outstanding customer service representative, her name is Victoria. She is extremely helpful, understanding, personable and a joy to speak with. She is perfect example of customer service the way it should be. Victoria listened carefully to …
Excited to start our new service with county waste. My friend Patrick connected me to Vince who was extremely professional, responsive, and offered a great & competitive price that no one else in my area can beat! No complaints, and hopefully none to come!!!
We have used County Waste since we moved here almost 20 years ago. Our garbage guy Steve Messier is awesome. On occasion when we were on vacation or forgot to bring the bin down the night before he has grabbed it at the top of our …
Every week, they pick up my household trash and recycling, and it all goes in the truck without any falling out on the street. The price is reasonable, and I recommend their service.
I am not sure why the poor reviews. My service has been exceptional. I was a new homeowner, and the drivers showed me the best way to place my carts so the handles would remain as clean as possible. …
This company is always very accommodating to our needs. We are working on a school project and they always help to work with our schedule. Tanya who handles our account is especially good at coordinating our schedules and helps out when we call at the last minute. Would highly recommend this company.
I have been working with Tanya Papanier at County Waste for any and all of my customers needs in this area of NY. She has handled our military base family home’s trash and recycling program along with any roll off containers I needed for …
Have been doing buisness with County Waste since their beginning and never had a problem that wasn’t promptly handled and resolved.Thank You County Waste!!!!!!!!!!!!!
County Waste and Recycling provides top of the line service. All of the customer service representatives, drivers, and sales representatives are super friendly! …
I just moved in to area and was referred to County Waste by the previous owner. Coming from the city I assumed dealing with garbage companies would be a major hassle and expensive. I could not have been more wrong. The staff were courteous, …
We have been satisfied with their service up to the last two months (hence 2 stars instead of 1). At one of our properties garbage has not been picked up the last 6 weeks until after many phone calls. And then only twice. I have switched to a competitor.
We’ve been a satisfied CW customer for 15+ years. Service is always prompt, and our can is left on the edge of the driveway not blocking our path. I appreciate that our trash and recycle drivers, Eric Smith and Alvin Ahl, don’t speed on our …
I’ve been a County Waste Member for years! Such great service and an amazing group of staff members. Samantha and Brian especially have shown me continuous kindness and have always been extremely reliable!! Always answering the phone with …
I signed up as a new customer one month ago. In 4 weeks they showed up twice on time and only 3 times all together. They have yet to pick up from last week and are now late for this week. I have called three times and sent four messages …
Never had a issue with County Waste except for when I was late on my bill (which is totally understandable and was a total fault of my own) There have been times I forget to put trash bins out infront and the driver ALWAYS gets out and gets them..I couldn’t be happier with there service!!
There are lots of fly by night waste disposal companies, but none compare to the tried and true county waste. May not always be the absolute cheapest, but are competitive, are generally willing to match promotions, and customer service …
I have had services from County Waste for 11 years and have never had any problems. I forgot to put my cans out one week and I called and spoke with a delightful woman named Stephanie O. She was so helpful and told me to put the cans out that night and they would pick it up the next day. Thanks Stephanie O. and County Waste!!
We have now had County Waste for over 10 years and have great service! They let us know about delay changes in a timely manner for holidays. The drivers are great, courteous, helpful and patient (if I am running to the street with my cans …
We have been using County Waste since moving to Rotterdam in 2010 and have always been happy with their service. We are impressed by the phone call reminders for delayed service on holidays, prompt and efficient weekly pickup and polite and …
Didnt pick up garbage for 2 weeks. I have been waiting for 3 weeks to pick up the empty trash cans because i decided to go with another company. Guess what new company offered 1 year free service to switch. Thats a deal. County Waste said …
I don’t leave a lot of reviews but I feel like I should this time. I’ve had County Waste for years and never had any problems with them. I read a lot of bad reviews. This weekend we had an Advantage guy walking the neighborhood offering a …
Like others, 1 star is the best I can do.
While the drivers have always been great the customer service is less than stellar. I have been caller 14 to 18 the last few times I called. In addition, the …
For business or residential County Waste is by far the best! Their customer service is exceptional. We have County Waste in all of our stores and If we ever have a issue (broken lid etc) it’s addressed ASAP. Our rep is Tanya and she is top …
Terrible!!! The rates get higher and higher but the service just continues to decline. The drivers are nice and helpful but behind the scenes is horrific. One girl in customer service was extremely helpful on one occasion but beyond that …
I recently moved to Delmar and had some old unwanted furniture not worthy of donating. Without knowing where to dispose it, I phoned my sister Tanya Papanier who is employed at County Waste. Not only did she send a nice gentleman to pick …
We have been using County Waste Management Co in Clifton Park for years for our garbage removal and recycle needs. They provide an excellent service with a reasonable price. I had a pleasure talking with one of the agents Vincent Talarico …
In my opinion County Waste has been very reasonable. I do not understand why all the negative complaints. Out of the 10+ years we have been a customer we have never had an issue. They always let us know when and if there was a delay due to …
I just recently used County Waste to get rid of some construction waste after some home renovations. I called and spoke with Jody Paige. Not only did I get the wrong person, but he was more than accommodating. He made sure I received the …
Can’t even get through with a phone call. Originally caller 20 on the line. Got to caller 1 and cut off at 2pm . Called back and caller 22. This is ridiculous!
Prepaid my bill every 3 months,used their services for at least 10 yrs or more,a competitor offered a deal I couldn’t resist,I called county waste to cancel my obligations with them,I asked if the balance of the prepaid money would be …
I have had County Waste for years. I have had no problems with them. In fact anytime I have called the office I was greeted and asked what they could do for me. They always call and leave a message when a pick up is delayed for whatever …
Every time they empty my driveway in the middle of my fairly sized driveway with three other tenants, they leave the dumpster in the middle so people can’t pull in or out without getting out of our cars and moving it. Definitely a lack of …
Used them for 21 years since I bought the house. The same driver, Steve M has been picking up every Monday for a good 15 years. Great guy, unbelievably punctual, like clock work! A+ service.
I love the reminders and the drivers always show up when the reminders (which sometimes have to be delayed for a day for holidays or bad weather conditions). The whole alert system and drivers are very professional. I love this company and they serve us well.
***Update 1/8/21. My original review, written on 1/4/21, I had to change. Although Taylor was very great, professional and accommodating, County waste did not follow through on our request. After over 7 calls to confirm our pick up, account …
Relatedly, County Waste leaves trash all over the road. This week was the last straw. They only picked up half of the recycling, left boxes on the ground, trash blew all over the neighborhood. I spent 30 minutes picking things up. Then when …
I have been a County Waste customer for almost 20 years, at two different locations in Ulster county and have always had positive experiences. Yes, their prices have gone up as I’m sure their costs have and I have found them to be …
Thank you so much for your service I don’t know what I would do without you! I currently don’t have a car and you have been a life saver to me! I live in North Broadalbin and it’s difficult to get trash removal service up here. Your drivers …
Used their website to check availability for trash service. Site confirmed that my address was within their servicing area and led me to options for size of trash container and recycling container. Made that selection, completed the …
I usually don’t post public reviews but this is getting out of hand.
I cancelled my service 9 weeks ago, I was told the cans would be removed after my last pickup…which was 8 weeks ago. I have called in every week asking for …
I have had a great experience so far ☺️. I’m in latham ,n.y. and have been with you about a year now. They have always picked up my garbage never messy and even if they are late for whatever reason my garbage is still gone. Thank you for …
I would not recommend County Waste for residential. We canceled service this morning after they missed our trash pick up 5 weeks in a row. It goes out every Tues afternoon, trash day is Wednesday. The first 3 weeks I called, they seemed …
Driver had a poor attitude kept shaking his head wouldn’t even get out of the truck . Took my recyclables left my regular garbage I called twice still haven’t heard back
For some reason the only house that the driver
blocks my driveway with containers when emptying them though they are neatly put to side of driveway for pickup. Can never reach customer service on the phone either.
This company has absolutely zero ethics and horrible customer service. I have been trying to resolve as issue with them for almost two years. As power of attorney for my aging mother who needs trash removal, county waste has failed to …
Wyndham Way Ballston Spa. recycling container not picked up since Thursday July 14 called and was told pick up would be Friday 15 not picked up called was informed it would be picked up Saturday July 16 just called was informed office was …
Great company!!! I’ve been a CW customer for 15+ years and only have great things to say about this company. Customer service is friendly and efficient. That’s something I appreciate in a company. Communication is very good. Anytime there’s …
Negative review update, the final chapter: supervisors do not respond to or return requests from customers, in my experience. Multiple requests emailed to the company for a call back regarding their lack of response to a long term …
By far the worst trash company around. I cancelled service with them in June and it’s now December and they still have not came and picked up the trash bins. I’ve called 7 times in the past 6 months since cancelling and they keep lying to …
This company is one of the worst I have ever dealt with. Yes, their prices are low but their service reflects it. We have been using them for 9 months and there has been issue after issue. So many issues that I was able to cancel for breach …
We are a school district that relies on our garbage being picked up twice a week. For the past year they seem to forget to pick our garbage up on a regular basis. Its always the same excuse that we are short staffed or drivers out due to …
The Children’s Museum at Saratoga has been a customer of County Waste for almost three years. During that time we have had excellent service! Our account manager is responsive and a pleasure to work with. Our driver is charming and always …
I have scheduled pickup of my trash/garbage every week and have used this company for decades. The personnel are friendly and when necessary they exit their vehicle to ensure all items are removed. I depend on the continuous expertise of this company and I have never been disappointed.
Just recently switch and every week I have to call and tell them that they haven’t picked up my recycle. It’s been 4 weeks now! Still waiting for a supervisor to call me back. I am beyond frustrated at this point!!!
Paid and they only show up after we email and ask where they are… usually once a month pick up when we paid for weekly! Worst customer service ever. Sorry just all around not a good company…
If i could give a negative rating, I would. My wife contacted this company to rent a dumpster to clean out her very recently deceased parents house. she set up the drop off date, took the day off from work, went to her parents house and …
This place is negative 5 stars. Their billing dept is atrocious & you will spend countless hours/months on hold trying to get through to straighten it out. Don’t bother to leave a message for the manager to call you back because you won’t …
Routinely missed pickups, which would either take a bunch of follow ups to resolve or they wait until your next pick up. Office staff seemed nonchalant about issues and wait times were excessively long.
I have had service with county waste for a long time but lately they have proven themselves very unprofessional. They had some type of oil spill in front of my house, threw speedy dry down then left without informing me. Then for some …
I contact on the web and someone got back to me email the next day and told me to call her and left a phone # to call. The phone # told me to contact County Waste on the web. …
I had to call customer service today because of a problem with my automatic payment. The agent who took my call was Taylor N, she was pleasant, courteous and professional. She walked me through the changes I had to make to my account via …
I placed my trash and recycling cans on the day of trash pick up in the morning prior to 0600 and they were not picked up all day. Granted there is a lot of construction on our road the other side of the road trashcan and recycles were …
They never on time! My garbage was sitting in the front for two weeks and nobody picked it up. Every time I call them they tell me it will be picked up next Friday. When they say “I’m sorry to hear that”, No they are not 😄 ridiculous …
County Waste didn’t bother to lock the wheels of their dumpster, and it rolled into my car twice, once in the back and once against the wheel, causing $1,000 worth of damage. I had pictures proving it, but they still refused to pay. I had …
Zero stars ! Been with County Waste going on nearly 10 years. Always received a phone call when bill is due. One week they just showed up and took garbage bins. I then received a collections letter saying I owe them. …
None of the customer service reps are professional and their manager is also a joke. The women who work in the commercial dept act like they’re better than you when you speak to them yet they’re literally call center reps. They act like …
I am a new customer to county waste. The representative I dealt with when signing up was Tanya. She was simply the best!! She explained everything in a kind and professional manner. She is an asset to the company and be cause of her I will recommend county waste to other neighbors and friends.
I have a long driveway & we have in-service. I thought I missed pickup as I had a large box of broken down cardboard. As I stepped out onto the driveway, the truck was leaving & halfway down my driveway. The driver saw me & reversed …
They didn’t pick up the yard waste for almost three weeks. Every time I call them, they said they will send their driver to come to pick up, but after two weeks, nobody comes. …
I don’t know if it’s the same driver or not every week but they come thru about the same time every week and are very professional. Would recommend this service highly. I have never had a problem with pick up. The cans are always placed …
I wish I could give them a zero star if I could. My experience for last couple months dealing with County Wast have been unbelievably terrible…. This company has caused so much frustration causing my blood pressure to spike up. I have …
HORRIBLE!!!!!!! Never pick up our garbage, it’s been going on 3 weeks now with me calling every week listening to another excuse as to why they aren’t coming again. Average 2 pick ups a month not bad when you are paying for 4!!!! Would not recommend the Clifton Park branch of County Waste.
I’m a commercial customer of about 10 years, on site dumpster and frequently use their rolloff service. Today I had an issue with the dumpster not being completely emptied. I called at 1:30 pm to ask for help and they were back in less than an hour. I’ve always gotten great service!
I have spoken with Erica Cherney many times and she always has been extremely helpful and professional.
I had an issue with a worker at county waste and Erica took care of it
The company should be very happy to have her working there.
Terrible company. Constant late pick ups. Price goes up every 3 months. Poor customer service. Long wait times when calling. I finally cancelled them and after a month without them collecting my trash cans I drove 40 minutes to drop the cans of myself. County waste is the worst.
Week after week of trash building up, call & complain…get nothing but lies! Last pick up day C/W truck parked within 200′ of the container….then drove away! Called, was told there were 2 trucks on the route that day, the 2nd one would …
This is absolutely the worst garbage and recycling company with the worst service in Ulster County. Our garbage has not been picked up on time for the past month and it is often sitting down by the road for four days at the time. Every time …
Tanya P. Was super helpful in getting is a roll off for both our business and home. She also arranged for pick up of an old couch and mattress. If you need anything done Right and quickly, call Tanya!
Patrick, Vince and JT consistently do an amazing job with our weekly trash removal. They are conscientious, professional and friendly. I highly recommend County Waste!
I must say this is a great company!! Ive never had any issues..customer service is alway nice and friendly! Taylor was amazing! When i called she made sure she explained everything to me and made sure i was happy with my service! Thank you Taylor
Carlos is probably the most reliable that I’m aware of if there’s any others. Honestly pleased with the general work done. My trash is damn near always picked up, I’m very satisfied with the work done in my area.
I had issues with my bill and with the cans not being emptied. Dawn Palmieri help explain what they could do for me and apologized for the delay in service. I was not happy when i called but at the end of the call i was appreciative and satisfied.
This is the worst Garbage company out there. They didn’t pick up my garbage for 3 weeks in December after a 1 inch snow storm, then kept promising to come and promising a credit. Neither ever came. They lie and just don’t care. This month …
Horrible customer service. Ashley is the meanest customer rep I have ever had the displeasure of working with. They missed our entire streets pick up after Christmas which I can accept but Ashley insisted it was my fault and we would have …
First time visiting County Waste. Jody was working the scale and was very informative and personable. We will definitely be a returning customer after a great first experience.
County Waste is a reliable service with affordable options. The company always communicates when there are any schedule changes, and we are very happy with the service we’ve received for the past 10+ years.
Take your business elsewhere, Upstaters.
Absolutely lousy service. They skipped my house for a week, and I do as …
Noone knows what they are doing. Tried to transfer account since my mother recently passed. First person said they wouldn’t do it, second time calling, they said yes once the balance was paid. Had someone call and make full payment and the …
We have had a great experience with County Waste. With the recent snow storm they proactively informed us of a change in our pick up day and they followed through with the schedule. Great service!!!
I wanted to recognize Tanya Papanier for amazing service. She’s extremely polite and knowledgeable to our needs. She’s a huge asset to this company. It’s rare to experience this kind of service today. Extremely happy as a result of her hard work.
Love the service I receive form county waste they empty my trash every week on time and no mess left behind. 👍🏾 Robert Fore does an outstanding job, top class driver. Would recommend to anyone looking. …
Thank you to County Waste for being a community partner and supporting the Regional Food Bank of Northeastern New York. We would not be able to do the work we do without partnerships like yours. They allow us to continually give back to the community to help us elevate hunger in the 23 counties we serve. Thank you, County Waste.
In 15 years I have never had to call a garbage company to see why my garbage was not picked up, until I joined Waste Management.
If you want further details on my experience you can view it at the BBB website. …
can’t seem to keep up with their pickups- possibly colluding with the local black bears, squirrels and raccoons. customer service is apathetic. the rate hikes are quite reliable though, for whatever that’s worth. spring cleaning will have to wait to resume until summer I suppose.
I’ve been a loyal County Waste residential customer since I purchased my first home nearly 20 years ago. While there may be cheaper options out there, I’ve always stayed loyal to County Waste for garbage collection services and recycling based on the superior service County Waste provides. Thank you!!
Really love Vince ,Pat and JT they service the Saratoga area and do a great job, Thank you for your hard work and dedication to keeping everything clean during this time! My son loves them as well😊 …
Always timely with their pickups and about notifying me of delays due to weather/holidays. Stacey has always been very helpful with my account and even got me better pricing and free months when a competitor came knocking.
I have had it myself. I to have had pick up issues myself for about 2 years and maybe more. I just called to complain about my trash not being picked up 5/2/16 then I was told over the phone I have never called in to complain about my trash …
Terrible company do not do business with. On the commercial side once they have you they don’t care about the service. They charge double and sometime triple the competition and when spoken to about it they state well you’re in a contract …
Anthony steward is very pleasant, always smiling and friendly. The kids love when his truck comes they get to wave and say hello, and he always waves and speaks back. We all appreciate is work.
I called to get service for my new house. And holy cow what a quick response. I had the bins at my house the next day. Talk about great service. Thank you Tanya. What an asset to a great company!
Uncommonly bad service. They don’t pick up yard waste at all. They claim they’re low on drivers, but Twin Bridges picks up weekly. Will be switching soon.
I’ve never had a problem with County Waste and have had them since 1995! Always helpful, working with me on billing as well, when I’ve fallen behind … even friendly if I’m outside when they come to pick up my stuff! I have nothing negative to say at all.
Horrible customer service and overpriced! My cans were delivered over 3 weeks ago, and I have yet to receive service. After multiple calls and countless minutes spent on hold, I was more than happy to cancel my service. I was informed that …
We’ve had County Waste for at least 20 years. I believe once they didn’t pick up our trash. We called them and they came right out. I’ve seen the worker get out of the truck to pick up paper that blew out of the can. Kudos to a good company.
They have been perfect. The only time they didn’t pick up my trash was after I neglected to pay the bill and they still picked up the trash for about a month after that before they stopped. …
Thank you to County Waste for being a community partner and supporting Twin Town Warriors Travel Baseball. We are a non-profit youth organization and we would not be able to continue our program without partnerships like yours. The program helps keep community sports up and running. Thank you again.
County Waste has been a great contractor for Nathan Littauer Hospital for years. We are thankful for their professional, reliable service, and their philanthropic support of our hospital. County Waste is an asset to our community.
I have had County Waste for about 7 years now. I appreciate the services they provide the community. Specifically,one of there employees Carlos. He always goes above and beyond! Thank you County Waste!
After many missed pickups and excuses we are about ready to stop dealing with this company. Today I called and spoke with Katie who was very friendly and well spoken and figured something out to make up for her fellow employees mistakes. …
WORST COMPANY EVER!!!!! This is the last email I sent them. They either have a serious communication issue or they JUST DON’T CARE!!!!
At this point, I am so unbelievably angry at County waste, that I am calling the …
Dear Owner or whoever responded here, I just called the number below for help. I am caller number 22, Can you call me after 6PM after my work hours to solve the issue if you are truly apologetic….. …
A absolute delight to work with a knowledgeable and professional company. Tanya Papanier really provided some useful and information on services that i needed rendered by County Waste . Which has made my project cleanup easier. Thanks for your services.
They are continually in violation of our town ordinance. Picking up trash at 5am when not allowed till 6am. Every Wednesday I’m woken by them. They have assured me they would take care of it, but they haven’t. They also promised me a …
Patrick, Vince and Jt should be valued employee’s. They take pride in a thankless business. They are personable, professional and very hard working. We highly recommend county waste services. . Don’t forget to give them a holiday tip!!!
Thank you Tanya P for always looking out for your customers. She always notifies us of any delay in services due to inclement weather or Holiday schedules. My husband and I own a business and are pleased with the service we have had for the past 7 years. Thank you.
Love the service I receive form county waste they empty my trash every week on time and no mess left behind. 👍🏻 Eric Smith does an outstanding job, top class driver. Would recommend to anyone looking. …
I’ve been working with Tanya for a few years and I couldn’t say enough positive things about her and how she represents County Waste. We all have a choice, but it was hard not to choose County Waste with a representative so passionate about my trash! Two Thumbs up to Tanya!
Live on cranberry rd in East Stroudsburg. No pick up for a week. Can’t get a hold of anyone. Was on hold for 2 hours and sent 3 “live” chat request. I understand the snow situation but this is getting out of hand. No notice as to when they will pick up. Poor communication on all levels.
We love County Waste! Stephanie O. Has been great with all my needs from answering any questions I have to helping when there happens to be an issue(very rarely). Pick up is always on time.
“Vince T was very professional and quick! We moved into a our new home early last year and he was able to get us cans the next day. Very convenient and helpful!
I have used this service for a while and can say this a good, reliable and friendly company. Their customer service is very helpful and polite. My trash is picked up on time and if ever I experience an issue it is quickly and easily resolved. I definitely recommend their services!
Tanya assisted me in setting up a new residential waste removal account. She was superb, professional and efficient. I should have switched long ago. Thank you for your wonderful service!
I’d like to take the opportunity to recognize county waste. Their workers are very dedicated. Carlos is very professional and courteous when picking up my recyclables. He always takes the time to put things back where they belong.
Not a bad company but every few weeks they would miss picking up my cans. This week is my last week with County as I am going with Twin Bridges (0$ for 5 months and then 29$ a month for the same size cans. County is now charging 47$ per month, a little pricy.
I am a residence of Saratoga county. I called county waste to help remove a ton of junk after I renovated my basement. They came the same day I called and my experience was great.. I mean the group of guys that came to do the job are the …
I previously haven’t had a problem with county waste but apparently they have some sort of problem with me. They have failed to take my recycling 2 weeks now but still managed to pick the bin up and throw it into my driveway and/or my …
It is always a pleasure to deal with Alec Audette. There were occasions when Alec was picking up my dumpster and I was able to speak to him. He is a very polite and courteous young man that I can depend on for timely pick ups.
Stacey has been extremely helpful whenever we need assistance with our account. She is always a pleasure to work with. And County Waste is a first-rate service provider.
I live in a 55+ apartment complex. Unfortunately, they contract with County Waste to pick up our trash and recycling. I have never seen a company as irresponsible as County Waste. They do the absolute minimum and half the time don’t even …
We just moved into our house and Vince T was kind enough to get us our cans within an hour of calling.. honestly we’re impressed by his quickness and professionalism. I would definitely recommend Vince and his team. If I could rate higher I would!
This company is the worst!
Although it would seem obvious that a trash collection company would collect your trash, I have learned that this is not always true. We have gone three weeks …
County Waste has terrible customer service. Ashley Rice has very poor communication skills and is very Rude and not helpful when trying to pay a bill on line. We are cancelling our county waste service because SHE would not help us get back …
Extremely poor service! The drivers consistently miss picking up garbage and recycling on my street despite the fact that there are multiple customers on this street. When I call to complain about missed services, the customer service …
I had the great pleasure of working with Tanya while I worked at Global Foundries. This is a large and complicated account. Tanya managed it extremely well, she was very responsive, very professional and very friendly! Always appreciated her and County Waste! She’s the BEST!
County Waste seems to be having difficulties lately providing good or even reasonable service. Calling in to try to remedy is a frustrating and unrewarding experience, EXEPT FOR VICTORIA COLER. SHE IS ABSOLUTELY AWESOME. BEST DARN …
Just cancelled my service, as many of my neighbors have as well. Earlier this year they only emptied 1/2 of my container…for two straight weeks. I’d also often come home to containers knocked over and papers and garbage that fell out …
A terrible company. They miss roughly 2 out of 4 trash pickups at my house monthly. I call regularly, which takes roughly 30 minutes on average to get a rep on the phone. They are always very polite, but they give nothing but lip service …
Tanya Papanier is always a delight to work with. I work primarily with her for accounts managed and she is always so fast to respond and professional. She gives the best customer service and always has a positive attitude during every interaction. She is an asset to the company!
We have been using County Waste for years and have always been very satisfied with their service. Their representatives especially Jess B are always knowledgeable and pleasant to speak to. We love County Waste!
I am the clerk for a local municipality and I have dealt directly with Dawn Palmieri on numerous occasions. She has always handled anything I need promptly and efficiently. Dawn delivers excellent customer service to your organization and you are lucky to have her.
If I could give zero stars that would be too many. Driver in my area thinks he driving Nascar and leaves a wake of toppled trash cans. If the driver sees you bringing your can down the driveway, he’ll just speed up and blow by you …
If I could give them a lower rank I would. Cancelled service because they would go weeks between pickups even after I would call them on a weekly basis. Trash would be overflowing and they would not pickup any of the bags outside of the …
I have been using them since May, 2017, and they are entirely unreliable. They have missed 3 of the past 4 weeks (and at least another 4 or 5 before that). Each time I must call to get a pickup and credit for the missed week — and wait on …
County waste has not picked up my trash in 4 weeks. They have called several times saying there were issues with the truck and they will be there the next day, and have still not come. I have called and they continue to try to assure me saying someone will be out within 72 hrs but it has still not happened….4 weeks later!
We have always had great service with County Waste, however, I wanted to give a special “thank-you” to JT, Patrick and Edwin from truck 356 in Saratoga Springs. Each week my kids get so excited to see them on their route. They always come …
Yes extremely windy conditions garbage cans all over the place driver took the time to stop and pick up the garbage cans from my neighbor across the street who is an older individual and it’s difficult sometimes to get out I just thought it was a very nice move on his part and I wanted to Shout-and say well done
Absolutely the worst Company ever to deal with! They simply DO NOT CARE. Took forever to get them to start service so we cancelled before they even started. They dropped off cans days after we cancelled and here we are weeks later cans …
I just wanted to say my many thanks to Carlos in the Clifton Park district for always being on time to take my recycling, and just being very official about it. He’s such a nice and kind man, I would 100% recommend County Waste Recycling and Trash to my friends and family if they needed a great quality company with respectful people.
I had a missed recycling pick up, I went on the app to report it and they had a truck come within 2 hours to pick it up. Driver was very nice.
I don’t know what the problem is with County Waste, but not picking up garbage 2 days before Thanksgiving creates a real problem. When I called to tell them, their “customer service” phone rep insisted that our HOA’s account had been …
Missed pickup 6 times in the last 3 months. They keep saying they’ll fix it or a supervisor will be in touch. No change. Moving to advantage disposable – they never have issues with my neighbors that switched
County Waste has been a long time supporter of our Capital Region American Cancer Society fight against cancer. Even during the challenging times of the pandemic, they are still supporting our efforts. We are incredibly grateful to have them by our side!
Excellent service! I had just moved to Clifton park, NY and Patrick, JT and Vince have done such a wonderful job removing our waste. Always on time, friendly workers and very helpful. Very happy costumers here. Thank you and keep up the good work!
TERRIBLE service. They skipped picking up our trash one week, then skipped our recycling bin the next week, we called them and complained. They said they would PROMISE to make us a priority and not miss either one again. Well, come pick-up …
County Waste was suppose to pickup christmas trees in January for the town of Clifton Park. I read the schedule and had my tree out. Its been sitting at the edge of my driveway for weeks now and is currently being covered by snow. I’ve …
I have been very satisfied with County Waste. Prompt pickup at a reasonable price. Our can was broken recently and they replaced it without even having to call. In addition, they are a great supporter of the community, sponsoring our baseball and softball leagues.
I just would like to say county waste in Clifton park have amazing employees, that are very professional and do great work. A few that come in mind are Patrick jt and Vince amazing people. Glad to know county waste hire people that love to do their job
One star is one too many. This company took over for a very good local company and has been HORRIBLE…not just for me, but for the entire town and residents who used to have Hardesty. …
Vincent T was great at getting us set up after we got sick of the old waste company had been using. I told him I wanted to switch ASAP and he came back himself with the new county waste cans a day or so later so we didnt have to wait.
This company is terrible. Several times they have not picked up our garbage. When we were called we were given ridiculous reasons. “Sorry our truck broke down we can’t come this week.” “Sorry it snowed.” Then they’d want to charge us extra …
Tanya Papanier is the best!!! I have been dealing her and County Waste for over 8 years. Tanya is always extremely helpful and gets the job done. Love working with them.
County Waste of Clifton Park is wonderful. They are so involved in the community. They are always giving back and help when they can. Also, I have been behind their trucks a couple of times and the drivers are always nice and considerate. …
Called for an extra pick up of cardboard. We had a lot! Dragged it out the night before the pickup and they never came on the scheduled day. Called, said they would be there by 6. Never came. Pulled it all back in. Called again. They’ll …
I’ve never been a customer of County Waste, but I recently moved into a house and the former owner had been a customer. I couldn’t get County Waste to come get their bins. Weeks of calling them and bringing the bins back and forth to the …
Doesn’t seem like they care much about reviews but here’s mine – I’ve been using them for a year and they consistently do not pick up my trash until I’ve called them (after waiting on hold with the other people who are presumably in the …
Working with Tanya at County Waste has been so efficient and professional. All my needs are typically met within 24 hours. I highly recommend her and the County Waste team for your waste removal needs.
My driveway is almost a mile long from the road. I drag two 65 gallon barrels every week to the end of my driveway for pick-up. On day of pick-up, 75% of the time I’m dragging 1 if not both barrels back to the house, full because it was not …
The whole team at County Waste is top notch! Dawn Palmieri, Duane Hromada, Carrie Murtha… I love working with them. They haul construction debris from our Town Transfer Station, and they always go the extra mile for their customers. For …
This was the first time I used county waste so I wasn’t sure of what they had to offer or the area they could deliver. When I spoke on the phone with Vince Talarico of County Waste, he offered different options for dumpsters and they were …
I have never written a review, but this one is needed!!
I am extremely unhappy with the billing department. I paid my bill in November 2019 and they are still sending the same bill and late fees. …
I am new in the area but have used County Waste for over 14 years at my old address in Saratoga Springs, NY.
I am very discouraged with the service from County Waste here. Our street …
I was given Vince’s name by a friend to call and speak to regarding switching my service. It was a Friday so I wasn’t expecting to get a response so quickly. He answered my questions and took all of my information that afternoon. I received …
If zero stars were an option that is what I would have chosen. For the last 3 weeks I have had to call and complain that my trash wasn’t picked up! In addition to losing over an hour of my time making phone calls and being placed on hold, …
We have been customers for the 8 years that we lived in our current home. We signed up with County Waste DIRECTLY. We have since moved, and County Waste refuses to cancel our service or pick up our bins. Our Management Company advised us …
Agree with other reviewers, continuous rate hikes and poor service. Called to cancel today, they offered to meet new company price but too late. The kicker was that they said it would be 2-3 WEEKS before they come to get their can and they …
Thank you to Patrick, Casey and Edwin for being a friend to my grandson,James. He loves to watch the Garbage truck. Also he loves to talk to the guys and give high fives and when they leave they blow the truck horn at him….He loves that! Great Job! You make his day every Monday! 👍😎 …
County waste is a trash service we’ve used in the past. We cancelled our residential trash service 7 weeks ago at two of our homes. After corresponding via email and by phone for the last 7 weeks requesting our trash cans be picked up. The …
Patrick, Vince, and JT have excellent customer service in Saratoga! I always see them cleaning up any garbage that may have fallen out of cans and placing the cans back nicely. They work as a great team!
Zero stars. If you can avoid this company, do it. I dropped them in July 2019. I called repeatedly to get a date they would collect their cans. They repeatedly said they could not give me a date, but I was on the list. When I asked where on …
This company understands their customer, it’s not everyday you find a customer service team who actually listens to their customers needs. I was so impress with Dawn and the team at County Waste for their support. Big thank you! If your looking for a waste management company who puts their customer needs first. Look no further:)
Eric from county waste is the bomb.com his pick ups are always on time and done accurately! He is my alarn clock every wed a.m. and he always comments about my fresh brewed coffee smell seeping from my house . id offer him a cup but i don’t …
I work for STRIDE Adaptive Sports, a non-profit that uses County Waste’s services. They maintain a dumpster for us with pickup every other week. They also provided us with 20 yard construction dumpsters during the renovation of our new …
Should have no star option. This company/corporation is the worst. Service is terrible, customer service is non existent. They are arrogant and disrespectful. I’ve been a customer commercial and residential since they ( County Waste) bought …
They picked up my garbage every Thursday so that’s fine. What can go wrong! It’s all about price. Twin Bridges are giving me 3 months free and $26 a month whereas County waste was $101 for 3 months same size pails. I called and cancelled …
We’ve been using County Waste as our residential garbage removal for the last decade. The service is always timely and efficient. Ashley C. was extremely professional and answered our questions quickly during our last interaction with County Waste .
We have the best County Waste driver!! Steve Burke always takes the extra time to talk to all the toddlers on the street! He is famous. He’s always so kind and even leaves them little gifts on our garbage cans. Garbage day is very exciting around here 🙂
ACTUALLY NO STARS !!!! This company is horrible… 3 weeks ago they took over for a local refuse company in my area. Supposedly there was supposed to be no interruption in service !!! Yeah, right… No one has picked up our garbage for …
I used this company for over 10 years. They did forget to pick up garbage a few times. Things happen…
They forgot to pick it up last week. I respectfully contacted them. Was told …
My recycling driver is a definate asset to the County Waste team. More than once Anthony Steward has brightened my day with his infectious smile and a big hello. He is helpful, courteous and professional. He should be used as the model for all drivers to follow. Look 👀 forward to Wednesday’s to say hello or just wave Hi. …
I have been a County Waster customer for 15 years. I have been very pleased with the service I have received. In the few times I have had issues, rather than call the residential department, I would reach out to my friend, Tanya Papanier. …
Terrible company. I canceled my service as I was moving. I made arrangements for them to pick up the trash cans on the normal pick up day of Tuesday. They never showed up. My house closed Wednesday. I called them regarding the cans …
Commercial driver went above and beyond to pick up our dumpsters. We did not have our them ready when he arrived, but he gave a heads up that he was here and positioned his truck in the easiest location for us and him. All the trash was removed and he was helpful and had a great attitude.
They started off real good, then the pickups became sporadic, the garbage truck was always broken down, it was always being rescheduled, sometimes for 2 or 3 days out but a lot of times they wouldnt even let you know until after the person …
Put in hold saying I am caller 28 and when it is my turn the recording say leave a message after waiting 20 minutes.
County waste is a great company. The representative I spoke to (Jess B.) was extremely helpful. Jess took the time to walk me through, step by step of what I was trying to figure out! Thank you for your great service!
It was a pleasure working with Vincent Talarico. He was very informative and easy to work with. We were looking for a new service that would fit our garbage needs. Vince as able to provide a great price. We would definitely recommend Vince.
This is the worst company I ever had they didn’t pick up my garbage in 3 weeks then still says I have to pay for those 3 weeks ummm no I’m not. Plus I paid for the year so my refund should be close to 300 but yet I won’t see that I’m over them. They where quick to pick up my cans but not my trash they are the worst company ever
County Waste has been extremely responsive to any questions and needs that I have asked of them. Tanya Papanier has been my rep and I can’t say enough about how helpful she has been. If an issue comes up, she deals with it immediately. I …
It’s actually hard for me to give a 1 star rating because County Waste hasn’t even earned that star. …
We have been with county waste for 20 years. We love the service. Our trash driver, Eric S and recycling driver Alvin A are fantastic. Always on time, neat and professional. Thank you Eric and Alvin!
I’ve been with County Waste for a few years, they never forget my bins, the driver is always on time unless a holiday delay occurs and their staff is so friendly and willing to help if an issue arises. I am genuinely happy with CW, you will always see those bins at the end of my driveway!!
I used the garbage and recycling service- everything was always picked up promptly and I was very happy with the service. …
This company is horrible and honestly doesn’t seem to care they are, as you can see by the minimal ratings they get. Cancelled county waste and went with twin bridges which is way cheaper and there customer service is stellar. I have been …
Called last week to see if I could get a new trash can because my can had a hole in it. I spoke to a gentleman name Vincent Talarico and he was BEYOND helpful. He took the time to actually look into my contract to see if he could do …
I’ve had county waste for 1 month. So far, they’ve picked up on-time once, were a day late once and a no-show twice. Twice I’ve had to shovel trash off the street because they didn’t pick up and the animals knocked over the cans. They don’t …
We have been with County Waste for 20+ years!! The service is an A+ across the board. The customer service has gone above and beyond for us. It’s a wonderful company to deal with. A big thank you to Stephen Messier!! 😀 …
Victoria Coler, a Customer Care Representative, deserves a gold star for her service. Victoria solved some difficulties I have been having with my rubbish pickups. She was extremely courteous & knowledgable & patient spending the time …
We have been with other companies in the past but have chosen to stay with County Waste for the last few years. There service is always as promised and their customer service is professional and responsive. If you get an offer from another company call them. They will work with you to keep you as a customer.
As a long time customer of County Waste they have always been reliable and call if the pickup schedule changes. Unlike some other haulers County Waste will take almost anything placed in the container. Not sure why others have had problems but I have been very satisfied with County Waste.🐶 …
Unfortunately this company has been very troublesome for the past few months. We’ve been with them for quite some time so I’m not sure what the change has been. We’re constantly wondering if our pickup will actually be picked up on the …
Two years ago my family and I switched to County Waste and we have not been disappointed. If we ever have a question, we refer to Ashley C, who is always helpful, kind, responsive and is a great problem solver. We are so thankful to Ashley and the CW team for helping keep our family safe!
Once a decent company, but now I would never recommend them to anyone. For my first few years they were like clock work and never missed a day. Now for the last 2 years at least, they are rarely picking up on the scheduled day and never …
This company is awful!! I do not recommend them at all. Both my cans are supposed to be picked up on Wednesday and I’m lucky if they get picked up on that day. There was one week both my neighbors had their cans picked up but somehow they …
I just closed one of my two accounts with county waste and will close the second when there is any other option for my rental property. The County Waste website routinely rejects my payments, across multiple credit and debit cards – all of …
County Waste is a great company that I have been using for years. Stephanie O. has always been able to answer all of my questions I might have. Her service is fast, reliable, and honest. I highly recommend this business.
County waste is horrible. Every week our garbage barrels were over in the neighbors yard way far away from where we put them, garbage on the lawn, price kept going up each bill, didn’t pick up some weeks, especially recycling. We switched …
County Waste is like any other business. They WANT your business. Before considering ditching them, give them a call. They’ll work with you and your budget. We like to pay for our service for the entire year, and Twin Bridges gives you a …
County waste provides great service. Q Victoria is our driver. He’s always on time and displays great professionalism. He is polite, courteous, and always willing to offer a helping hand with anything…which is why we love having him as …
Had the pleasure of working with Vince Talarico, who is able to give me a great rate and made the process super smooth. If you think you’re over paying for your garbage service. I Highly recommend contacting Vince, he’s your guy!! 5 stars
Had service for 3 years, last six months have been horrible. For months, trash and recycling have not been picked up consistently. This is especially true for recycling. Bins have been thrown onto my lawn. Sometimes they are so slipshod in …
I have been using this company for years and I feel like they are the most polite, respectful, and hard working individuals. I had the pleasure of meeting one hard working gentleman not long ago. He stated his name was Eric Boughton. He has …
After several years of good service, I cancelled my account on August 31,2015, after over a year of late/missed pick ups due to truck break downs, or weather issues, or new driver, or…it is now 4 months since I cancelled, yet I still …
Our recycling pick up man Michael Is wonderful. Hem makes an effort to address my son who loves to run outside and watch him take the recycling. He always responds with a wave, horn honk and even a small recycling truck toy! The service is always prompt and professional, very competitive prices and great service!
I’ve used County Waste for some time now and they’ve never disappointed with our waste removal. I recently had a question about our service and what options we had, Erica C. answered my inquiry and helped me with everything. I just wanted to thank her for how knowledgeable and courteous she was!
County Waste has left the trash to pile up in our development for 6 days! They were called by a neighbor on day 3 to no avail. I called them today and received no satisfactory explanation or remedy to the situation. I was told that there …
My wife and I recently switched from a local competitor to County Waste. I personally called the Office Manager and shared my experience with their competitor and she was EXCEPTIONALLY helpful. …
My company has a large commercial account with County waste. Although I have been solicited by several other waste removal companies, I have stayed with County Waste. One of the biggest reasons that I have stayed a loyal county waste …
Requested new trash cans, because old cans started to smell bad, which were delivered. But as they had not picked up the trash, they dumped all the trash that had been sitting in hot weather into the new cans. Over one week later, and after …
County Waste did not pick up my trash after the New Year 2020. The Friday p/u was moved to Saturday due to “the holiday.” C/W had phoned my house leaving a detailed msg about the p/u day being one-day delayed. Plus, it was clearly posted on …
My wife and I recently moved in to our new home. We called County Waste to set up our trash removal, and spoke with Ashely C. She was incredibly polite and helpful in setting up our service. We have been very satisfied with our service since.
County Waste has been an amazing community partner to the Boys & Girls Clubs of Schenectady for many years now. We have had their service for a long time and have no complaints, they are extremely reliable. They are very quick to respond to extra pick ups or any changes/requests we make. Great company!
Unreliable! Frustrating Service! Lazy Employees!
I wish I could give this company a ZERO STAR rating! …
3 times in 2 months my trash did not get picked up. They only seem to have 1 phone rep. When I call, I always sit in the queue for at LEAST 20 mins. The first time they missed my trash, I was told they did not know why but couldn’t help me. …
I have been using County Waste for years. Patrick, Vince and JT are always very professional and helpful. These guys go above and beyond. Even helped me get a heavy item out of my garage for proper disposal. Great guys
The team that services Saratoga are awesome. JT, Vince, Patrick are efficient and they seem to do a great job at keeping moving, but staying safe…which is important for my family. They are engaging and extremely polite and …
It took me three phone calls over 5 days to get them to pick up our garbage container. …
I live in Saratoga and have lived here for for 8 years. We have had County Waste the entire time but must say that Patrick, Vince and JT are stellar employees of this company. They are always pleasant, professional and courteous – always a pleasure to deal with. Keep up the great work guys. 👍🏼👍🏼 …
I’m super thankful for Vincent Bagnardi!! A few times this summer my family and I weren’t able to make it back home in time to put our garbage to the curb. Not only did he notice, but he contacted us and let us know when he’d be passing by …
This company is terrible. They keep raising and raising the price. I cancelled and switched to a much cheaper and very customer friendly company and they still have not picked up my garbage cans. The cans have been sitting at the end of …
They are always on time, never miss. They’ve even come back if I forgot to put my cans out. The driver in our neighborhood is fantastic. Always takes everything we put out, even cardboard which can be a lot during the holidays. Never leaves anything left behind. Thank you!
If you like companies that overcharge and leave their empty cans on your lawn for 8 weeks after you cancel while feeding you lies that they’ll pick up their own trash weekly then County Waste is for you. Do yourself a favor and use literally any other pickup service in the area these guys are clowns.
Overpriced & unreliable service. CW didn’t bother to pick up my trash or recycling at all last week. Just skipped right by my house, but picked up the neighbors’. This Monday, they picked up my trash, but skipped my recycling AGAIN. I …
I have been a customer for many years. Steve Burke is our driver. He is consistently on time and we have valued our service so much more since he became our driver. He is so friendly and professional and always takes the time to wave to my excited children and even gives them coloring books! Great Service! Thank you Steve!
Cancelled their service over a month ago, they have not picked up their garbage cans. I had three cans they picked one up, the other two are still in the my driveway. Repeated calls to them have had no result. They are happy to take your …
I’ve worked with county waste for about 8 years now. A representative walked into my place of business and made it hard not to switch companies! She was/is tenacious, outgoing, full of energy and REAL. She worked out a plan of action with …
Outstanding customer service representative, her name is Victoria. She is extremely helpful, understanding, personable and a joy to speak with. She is perfect example of customer service the way it should be. Victoria listened carefully to …
Excited to start our new service with county waste. My friend Patrick connected me to Vince who was extremely professional, responsive, and offered a great & competitive price that no one else in my area can beat! No complaints, and hopefully none to come!!!
We have used County Waste since we moved here almost 20 years ago. Our garbage guy Steve Messier is awesome. On occasion when we were on vacation or forgot to bring the bin down the night before he has grabbed it at the top of our …
Every week, they pick up my household trash and recycling, and it all goes in the truck without any falling out on the street. The price is reasonable, and I recommend their service.
Completely unreliable, pickups routinely missed. Too difficult to reach customer service to resolve.
I am not sure why the poor reviews. My service has been exceptional. I was a new homeowner, and the drivers showed me the best way to place my carts so the handles would remain as clean as possible. …
This company is always very accommodating to our needs. We are working on a school project and they always help to work with our schedule. Tanya who handles our account is especially good at coordinating our schedules and helps out when we call at the last minute. Would highly recommend this company.
I have been working with Tanya Papanier at County Waste for any and all of my customers needs in this area of NY. She has handled our military base family home’s trash and recycling program along with any roll off containers I needed for …
Have been doing buisness with County Waste since their beginning and never had a problem that wasn’t promptly handled and resolved.Thank You County Waste!!!!!!!!!!!!!
County Waste and Recycling provides top of the line service. All of the customer service representatives, drivers, and sales representatives are super friendly! …
I just moved in to area and was referred to County Waste by the previous owner. Coming from the city I assumed dealing with garbage companies would be a major hassle and expensive. I could not have been more wrong. The staff were courteous, …
We have been satisfied with their service up to the last two months (hence 2 stars instead of 1). At one of our properties garbage has not been picked up the last 6 weeks until after many phone calls. And then only twice. I have switched to a competitor.
We’ve been a satisfied CW customer for 15+ years. Service is always prompt, and our can is left on the edge of the driveway not blocking our path. I appreciate that our trash and recycle drivers, Eric Smith and Alvin Ahl, don’t speed on our …
I’ve been a County Waste Member for years! Such great service and an amazing group of staff members. Samantha and Brian especially have shown me continuous kindness and have always been extremely reliable!! Always answering the phone with …
I signed up as a new customer one month ago. In 4 weeks they showed up twice on time and only 3 times all together. They have yet to pick up from last week and are now late for this week. I have called three times and sent four messages …
Never had a issue with County Waste except for when I was late on my bill (which is totally understandable and was a total fault of my own) There have been times I forget to put trash bins out infront and the driver ALWAYS gets out and gets them..I couldn’t be happier with there service!!
Keep up the excellent service, much appreciated. Thank you
There are lots of fly by night waste disposal companies, but none compare to the tried and true county waste. May not always be the absolute cheapest, but are competitive, are generally willing to match promotions, and customer service …
I have had services from County Waste for 11 years and have never had any problems. I forgot to put my cans out one week and I called and spoke with a delightful woman named Stephanie O. She was so helpful and told me to put the cans out that night and they would pick it up the next day. Thanks Stephanie O. and County Waste!!
We have now had County Waste for over 10 years and have great service! They let us know about delay changes in a timely manner for holidays. The drivers are great, courteous, helpful and patient (if I am running to the street with my cans …
We have been using County Waste since moving to Rotterdam in 2010 and have always been happy with their service. We are impressed by the phone call reminders for delayed service on holidays, prompt and efficient weekly pickup and polite and …
Didnt pick up garbage for 2 weeks. I have been waiting for 3 weeks to pick up the empty trash cans because i decided to go with another company. Guess what new company offered 1 year free service to switch. Thats a deal. County Waste said …
I don’t leave a lot of reviews but I feel like I should this time. I’ve had County Waste for years and never had any problems with them. I read a lot of bad reviews. This weekend we had an Advantage guy walking the neighborhood offering a …
Like others, 1 star is the best I can do.
While the drivers have always been great the customer service is less than stellar. I have been caller 14 to 18 the last few times I called. In addition, the …
For business or residential County Waste is by far the best! Their customer service is exceptional. We have County Waste in all of our stores and If we ever have a issue (broken lid etc) it’s addressed ASAP. Our rep is Tanya and she is top …
Terrible!!! The rates get higher and higher but the service just continues to decline. The drivers are nice and helpful but behind the scenes is horrific. One girl in customer service was extremely helpful on one occasion but beyond that …
I recently moved to Delmar and had some old unwanted furniture not worthy of donating. Without knowing where to dispose it, I phoned my sister Tanya Papanier who is employed at County Waste. Not only did she send a nice gentleman to pick …
Easy to do business with. Great service. Truck operator is very professional. I recommend this company to my friends.
We have been using County Waste Management Co in Clifton Park for years for our garbage removal and recycle needs. They provide an excellent service with a reasonable price. I had a pleasure talking with one of the agents Vincent Talarico …
In my opinion County Waste has been very reasonable. I do not understand why all the negative complaints. Out of the 10+ years we have been a customer we have never had an issue. They always let us know when and if there was a delay due to …
I just recently used County Waste to get rid of some construction waste after some home renovations. I called and spoke with Jody Paige. Not only did I get the wrong person, but he was more than accommodating. He made sure I received the …
Can’t even get through with a phone call. Originally caller 20 on the line. Got to caller 1 and cut off at 2pm . Called back and caller 22. This is ridiculous!
Prepaid my bill every 3 months,used their services for at least 10 yrs or more,a competitor offered a deal I couldn’t resist,I called county waste to cancel my obligations with them,I asked if the balance of the prepaid money would be …
I have had County Waste for years. I have had no problems with them. In fact anytime I have called the office I was greeted and asked what they could do for me. They always call and leave a message when a pick up is delayed for whatever …
Every time they empty my driveway in the middle of my fairly sized driveway with three other tenants, they leave the dumpster in the middle so people can’t pull in or out without getting out of our cars and moving it. Definitely a lack of …
Used them for 21 years since I bought the house. The same driver, Steve M has been picking up every Monday for a good 15 years. Great guy, unbelievably punctual, like clock work! A+ service.
I love the reminders and the drivers always show up when the reminders (which sometimes have to be delayed for a day for holidays or bad weather conditions). The whole alert system and drivers are very professional. I love this company and they serve us well.
They have been great…picking up trash in the road from the bear and coming back when we get cans out late…occasionally. Great service!
***Update 1/8/21. My original review, written on 1/4/21, I had to change. Although Taylor was very great, professional and accommodating, County waste did not follow through on our request. After over 7 calls to confirm our pick up, account …
Relatedly, County Waste leaves trash all over the road. This week was the last straw. They only picked up half of the recycling, left boxes on the ground, trash blew all over the neighborhood. I spent 30 minutes picking things up. Then when …
I have been a County Waste customer for almost 20 years, at two different locations in Ulster county and have always had positive experiences. Yes, their prices have gone up as I’m sure their costs have and I have found them to be …
Thank you so much for your service I don’t know what I would do without you! I currently don’t have a car and you have been a life saver to me! I live in North Broadalbin and it’s difficult to get trash removal service up here. Your drivers …
Used their website to check availability for trash service. Site confirmed that my address was within their servicing area and led me to options for size of trash container and recycling container. Made that selection, completed the …
I usually don’t post public reviews but this is getting out of hand.
I cancelled my service 9 weeks ago, I was told the cans would be removed after my last pickup…which was 8 weeks ago. I have called in every week asking for …
I have had a great experience so far ☺️. I’m in latham ,n.y. and have been with you about a year now. They have always picked up my garbage never messy and even if they are late for whatever reason my garbage is still gone. Thank you for …
I would not recommend County Waste for residential. We canceled service this morning after they missed our trash pick up 5 weeks in a row. It goes out every Tues afternoon, trash day is Wednesday. The first 3 weeks I called, they seemed …
Driver had a poor attitude kept shaking his head wouldn’t even get out of the truck . Took my recyclables left my regular garbage I called twice still haven’t heard back
For some reason the only house that the driver
blocks my driveway with containers when emptying them though they are neatly put to side of driveway for pickup. Can never reach customer service on the phone either.
This company has absolutely zero ethics and horrible customer service. I have been trying to resolve as issue with them for almost two years. As power of attorney for my aging mother who needs trash removal, county waste has failed to …
Wyndham Way Ballston Spa. recycling container not picked up since Thursday July 14 called and was told pick up would be Friday 15 not picked up called was informed it would be picked up Saturday July 16 just called was informed office was …
Great company!!! I’ve been a CW customer for 15+ years and only have great things to say about this company. Customer service is friendly and efficient. That’s something I appreciate in a company. Communication is very good. Anytime there’s …
Negative review update, the final chapter: supervisors do not respond to or return requests from customers, in my experience. Multiple requests emailed to the company for a call back regarding their lack of response to a long term …
By far the worst trash company around. I cancelled service with them in June and it’s now December and they still have not came and picked up the trash bins. I’ve called 7 times in the past 6 months since cancelling and they keep lying to …
This company is one of the worst I have ever dealt with. Yes, their prices are low but their service reflects it. We have been using them for 9 months and there has been issue after issue. So many issues that I was able to cancel for breach …
We are a school district that relies on our garbage being picked up twice a week. For the past year they seem to forget to pick our garbage up on a regular basis. Its always the same excuse that we are short staffed or drivers out due to …
The Children’s Museum at Saratoga has been a customer of County Waste for almost three years. During that time we have had excellent service! Our account manager is responsive and a pleasure to work with. Our driver is charming and always …
I have scheduled pickup of my trash/garbage every week and have used this company for decades. The personnel are friendly and when necessary they exit their vehicle to ensure all items are removed. I depend on the continuous expertise of this company and I have never been disappointed.
Just recently switch and every week I have to call and tell them that they haven’t picked up my recycle. It’s been 4 weeks now! Still waiting for a supervisor to call me back. I am beyond frustrated at this point!!!
Paid and they only show up after we email and ask where they are… usually once a month pick up when we paid for weekly! Worst customer service ever. Sorry just all around not a good company…
If i could give a negative rating, I would. My wife contacted this company to rent a dumpster to clean out her very recently deceased parents house. she set up the drop off date, took the day off from work, went to her parents house and …
This place is negative 5 stars. Their billing dept is atrocious & you will spend countless hours/months on hold trying to get through to straighten it out. Don’t bother to leave a message for the manager to call you back because you won’t …
Routinely missed pickups, which would either take a bunch of follow ups to resolve or they wait until your next pick up. Office staff seemed nonchalant about issues and wait times were excessively long.
I have had service with county waste for a long time but lately they have proven themselves very unprofessional. They had some type of oil spill in front of my house, threw speedy dry down then left without informing me. Then for some …
I contact on the web and someone got back to me email the next day and told me to call her and left a phone # to call. The phone # told me to contact County Waste on the web. …
I had to call customer service today because of a problem with my automatic payment. The agent who took my call was Taylor N, she was pleasant, courteous and professional. She walked me through the changes I had to make to my account via …
I placed my trash and recycling cans on the day of trash pick up in the morning prior to 0600 and they were not picked up all day. Granted there is a lot of construction on our road the other side of the road trashcan and recycles were …
They never on time! My garbage was sitting in the front for two weeks and nobody picked it up. Every time I call them they tell me it will be picked up next Friday. When they say “I’m sorry to hear that”, No they are not 😄 ridiculous …
County Waste didn’t bother to lock the wheels of their dumpster, and it rolled into my car twice, once in the back and once against the wheel, causing $1,000 worth of damage. I had pictures proving it, but they still refused to pay. I had …
Zero stars ! Been with County Waste going on nearly 10 years. Always received a phone call when bill is due. One week they just showed up and took garbage bins. I then received a collections letter saying I owe them. …
None of the customer service reps are professional and their manager is also a joke. The women who work in the commercial dept act like they’re better than you when you speak to them yet they’re literally call center reps. They act like …
I am a new customer to county waste. The representative I dealt with when signing up was Tanya. She was simply the best!! She explained everything in a kind and professional manner. She is an asset to the company and be cause of her I will recommend county waste to other neighbors and friends.
I have a long driveway & we have in-service. I thought I missed pickup as I had a large box of broken down cardboard. As I stepped out onto the driveway, the truck was leaving & halfway down my driveway. The driver saw me & reversed …
They didn’t pick up the yard waste for almost three weeks. Every time I call them, they said they will send their driver to come to pick up, but after two weeks, nobody comes. …
I don’t know if it’s the same driver or not every week but they come thru about the same time every week and are very professional. Would recommend this service highly. I have never had a problem with pick up. The cans are always placed …
I wish I could give them a zero star if I could. My experience for last couple months dealing with County Wast have been unbelievably terrible…. This company has caused so much frustration causing my blood pressure to spike up. I have …