Craw Kan Telephone Cooperative

Internet service provider, Craw-Kan Telephone Cooperative

Established in 1952, Craw-Kan Telephone Cooperative is a telecommunication company that offers neighborhood telephone services.

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Craw Kan Telephone Cooperative Reviews ( 107 )

  1. When I had Craw-Kan never had a problem with internet or television loved it!! Honestly the saddest part of moving when I did was they dont service where I live at now

  2. so far not impressed, move to our new house and called them to set up our interent, waited a month for them to set up a install date, come to find out they needed photo copies of our ID’s and a 225 dollar deposit which we were never told …

  3. I have had craw-kan on and off since 2009 and now that i am moving they want to charge me 80-100 dollars to transfer to new house in the same town . Now I already have to have a home phone just to have cable and internet. but to charge me to transfer each one is just highway robbery .

  4. When we had Craw kan in Cherokee Ks we loved it. They are just now running lines in Franklin. I would like some charges for internet and cable packages. Thanks.

  5. TOM BASORE IS THE BEST. He never fails to fully explain in details and we just moved into a new house and never before has anyone taken off their shoes at the door but Tom sure did. Very respectful and knows what has to be done. Love this guy and would recommend him to do anything for us. Thank you, Sandy Edgington

  6. These guys sent a crew to install lines past my house. They broke my water main, tore up my whole yard, and left it a mess. It caused plumbing issues in the house, and currently waiting on them to fix it. They were very appologetic, but dont seem to be in any hurry to fix anything.

  7. Craw-Kan Telephone Cooperative is expanding into more regions of Pittsburg, with a goal of covering all of the City of Pittsburg within the next year or so. Their fiber internet works at 1000 MBPS, which seems to be the fastest internet in the area. A very good and amazing company that has a lot of growth happening!

  8. No help my internet goes down,lady was rude about it when I called. Was told somone show up to fix it didn’t and when I called said my bill was late when I paid done with them.. could even tell me when fiber be turn on o ya thinks not fixing my yard back……

  9. My bill is about $30 more than i had expected it to be after they added a bunch of various taxes but the internet works well. I will gladly post a photo of my next bill that literally has 15 different taxes listed on it.

  10. Literally the WORST internet provider in the area. They hold a monopoly over the town of Girard, so you really don’t have a choice, and this review doesn’t really mean anything. $60 a month for middle of the road internet. PLUS $30 a month …

  11. internet price isn’t bad if you actually got the speeds they tell you we paid for 50mb and got 4mb if we were lucky they also make you take home phone even if you don’t want it which adds to the overall price the instal techs show up at random times so it doesn’t matter when you set your appointment up

  12. Lack of communication, they didn’t even know that they had already connected my house when we purchased home. Took them four weeks to discover this after waiting……Tech showed up one day unannounced and discovered that all we needed was …

  13. The staff at Craw-Kan has always been courteous and helpful when you are having an issue with your service. Their IT desk is very knowledgable and patient when I have had a problem. The new fiber service in Girard is fast and has made my …

  14. I’m not a subscriber but recently wanted to help my SIL get internet. Didn’t want to take out a loan to do it. Hughes satellite isn’t the best thing either since they charge $10 a month just to use their dish but at least they don’t force a …

  15. My family pays $70 alone on the bill for only 1.2mbps, when on the internet page itself, the gigabit option says 1000mbps; in my opinion is that while some may get better internet in their area, I wouldn’t chose this one if I was to move out.

  16. The most amazing company I deal with on a daily basis is definitely Craw-Kan. The best thing I can say about them is that I don’t notice them. The product works perfectly, there are no caps, overages, connection issues etc. I am lucky …

  17. Businesses: They do not answer the phone after hours. If you have a problem on the weekend, you’re out of luck. They have the worst service for any business that relies on wifi or phones. Additionally, for wifi + phone + basic cable our …

  18. Fastest internet around. We switched from our previous cable and internet provider that we had for 25 years to Craw-Kan and our monthly bill went way down! Very friendly and helpful customer service. Only suggestion would be have a repairman on duty 24/7.

  19. Craw kan has THE BEST customer service people! I needed help with a special issue and the girls went out of their way to get me the help I needed. Best customer service I have had from a company in Years!!!

  20. The techs are awesome! I have had an issue with a rodent eating through my fiber optic line and have had to call for repair several times in a weeks time. They were always here that same day and very helpful. It had gotten to be almost funny when they had to come so often but never was made to feel bad about it.

  21. It’s shady at best. They promise to offer uninterrupted service that is rival to cox. I prefer cox, I’ll pay more for stable connectivity. It shouldn’t bother “most” of common crowd, but when your job relies on your connection and losing a …

  22. I’m a new customer and they are already better than Cox. We have been dealing with constant outage in our area. Craw kan has fiber in our area and we bought. For the same speed plan plus a router/modem we pay less than Cox and get way …

  23. AT&T charged for too much bs. Sudden link kept randomly shutting off and would cut my internet 4 days before the due date of my bill. And now this internet likes to have issues connecting to my roku tv and laptop. I literally have to reset …

  24. I once had att years ago and thought it was the worse internet available. Now craw kan is the only option and is by far the worse. Techs have been here multiple times and find now issues and to me $80 ma month for 1.5mb at best on average …

  25. Moved from Colorado and needed service quick. They needed to run line from the road to do so. I have never seen such speed and professionalism. Line was run in less than a half hour and internet service the next day. They were able to get …

  26. Just got hung up on by customer service after continuing to be interrupted while trying to explain a situation in which we had been told by another employee one thing, that she was not willing to talk to me and listen. Tried to talk for …

  27. Best internet around, switched to them as soon as I could and have had them 3 years now and never once had one problem with speeds, connection or anything. Pay a flat 70 a month for gig internet. Tech hooked everything up exactly where I …

  28. I give 4 stars only because before fiber, I paid $60 a month and it was fast internet. The fiber was installed, the internet speed decreased, so I had to “upgrade” to $70 a month internet to have the same speed I had before fiber. Also the …

  29. It all started out great. Until we had to interact with them. I literally cancelled my service because of how rude they are and they laughed and encouraged it. Antagonizing my wife with sass, these people have 0 customer service skills. …

  30. Service is ok. Employees are nice. The fact I can’t call and make a payment to a person annoys me. Should be willing to take my payment however I want to pay…

  31. Craw Kan came to check tv after repirted we needed ours check. They assessed the problem and returned with equipment did repairs we kind, respectful and work was completed and completed with good skills. Thank you Craw Kan

  32. I’ve had this Internet service for several years now and never had issues until today, called and the service representative named Cindy (Cynthia) was completely rude and unprofessional on the phone. I tried to get her managers name and she …

  33. First off let me say I have never tried there cable package but their internet is some of the best I’ve ever had they’re always quick to answer any problems and the speeds are some of the best that I’ve been able to find around here but as …

  34. The best of the best. If you have multiple devices in your household that are used for; streaming, gaming, web surfing, zoom calls, online courses, security recordings, credit card terminals etc, then you can’t go wrong with Craw Kan. …

  35. I’ve had fiber with crawkan for two years now and I have never had issues with my connection, multiple devices running on Wi-Fi is no issue and the app to control devices is easy to navigate! So glad they came to Pittsburg!

  36. Absolutely outstanding internet company. Every time we’ve called for customer service they have gone above and beyond to help us. Their repair team is really nice and are happy to help.

  37. When the speed is fast, it’s great. However their website says they don’t throttle your internet? That’s a lie. Once my usage goes over around 150mbps you can immediately see it drop off and become choppy, basically making all that internet …

  38. Have had Craw-Kan since I moved to Girard and it has been the best internet service I’ve ever had the only it goes down is when the powers out which is rare at times. The speed is phenomenal without lag. My only complaint is in town you …

  39. This is absolutely the best internet service company out there. Awesome people, Easy fast service and a great price. The man that installed mine showed me how to get the best service and took time to show me how to operate everything. I’ll …

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