Called to get set up as a new customer, the woman who answered the phone was wildly rude to me. She told me I should go elsewhere to get oil when I asked if they match any promos from competitors and cut me off several times when I was trying to ask my questions.
They are rip offs. They charge you for oil that was never delivered. I was home on the day they supposedly delivered, however there is no oil in my tank and I would have seen them. They have ignored my call. Don’t trust them.
My elderly parents’ furnace stopped working, so I was referred to CVW — I couldn’t have gotten a less empathetic, less friendly, less helpful person. If this is the face/voice of this company, I pity their customers. Horrible.
We were given a quote to replace the furnace in a property from Evenflo Heating. They were bought out by this company and we were told by the new owners they would absolutely guarantee the price on the original quote to have the work …
I bought a top of the line Buderus oil boiler from them a few years ago to the tune of about $8,000 installed, I have since spent another $2000 in “maintenance” over the next two years because it never worked reliably since it was …
Outstanding service! Bought our house 2 years ago and as a first time home owner I know very little. CVW made our first delivery within days of calling. Mike did the initial inspection and walked me thru everything I need to know. Delivery …
Called to get set up as a new customer, the woman who answered the phone was wildly rude to me. She told me I should go elsewhere to get oil when I asked if they match any promos from competitors and cut me off several times when I was trying to ask my questions.
They are rip offs. They charge you for oil that was never delivered. I was home on the day they supposedly delivered, however there is no oil in my tank and I would have seen them. They have ignored my call. Don’t trust them.
My elderly parents’ furnace stopped working, so I was referred to CVW — I couldn’t have gotten a less empathetic, less friendly, less helpful person. If this is the face/voice of this company, I pity their customers. Horrible.
Our furnace broke (no heat) on Thanksgiving.
CVW came on Friday and said it needed a new motor.
Since then, we’ve heard NOTHING. No plan, no info …
We were given a quote to replace the furnace in a property from Evenflo Heating. They were bought out by this company and we were told by the new owners they would absolutely guarantee the price on the original quote to have the work …
I bought a top of the line Buderus oil boiler from them a few years ago to the tune of about $8,000 installed, I have since spent another $2000 in “maintenance” over the next two years because it never worked reliably since it was …
Outstanding service! Bought our house 2 years ago and as a first time home owner I know very little. CVW made our first delivery within days of calling. Mike did the initial inspection and walked me thru everything I need to know. Delivery …