Crescent Medical Center

Hospital, Crescent Regional Hospital

At Crescent Medical Center Lancaster we offer Unique Curative Consultation. A Complete medical facility for you and your entire family with extended … See more

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Crescent Medical Center Reviews ( 250 )

  1. The staff at Cresent Medical Center were great. They took care of my wife and I and also helped us obtain a primary care physician. Ms. Dayana helped us schedule our appointments, she was awesome. Thanks again yall

  2. My son hacked my google account, my name Paul Capdevila. I came in last week to the ER. Got into see the doctor quickly. Everything done very professionally. The entire staff was great to me and my family. I was completely satisfied with the service and bedside manner. I would highly recommend to anyone.

  3. I have never been to a more amazing place. Kari helped me through more than I could every imagine. Medically but mentally as well. The love is genuine. Thank you so much for all of the motivation and support. To all of the nurses and staff.

  4. In all my 25 + years of medical service I have never experience or witness the type of care that I received when I came in for my pre-op testing at Crescent Medical. the staff was friendly, they were very concern with my medical needs, and …

  5. The ER was awesome and Dr Kumar , I loved him.Churchhill and Henderson was awesome Churchill explained the things I didn’t understand . Thank you guys.. Monica the manager and iI missed understood each other but we spoke and fixed it. …

  6. MY VISIT was excellent. Never seen such good service. I was amazed how clean the hospital was. I have been to other facilities and it was not clean like this hospital. I forgot where the waiting room was and a lady ask me was i okay …

  7. My husband had excellent care. The staff was very attentive, helpful, and patient. From the moment we checked in to his discharge, every staff member was more than professional, they were friendly and went above and beyond just doing their job. Wonderful experience.

  8. I had test done on 8/19-2019 at CMC. My experience was a very good one. I want to thank the staff starting at check in, the young lady that checked me in was very pleasant. (Thank you). I was very nervous. Actually my good experience …

  9. Quinita the RN made my stay after surgery very comfortable. She checked on me often, kept my pain medicine right on time and encouraged me to get up and walk around. This was such a good experience. Nice and clean hospital

  10. Recent stay after surgery. Staff is wonderful, I can tell they are team building probably thru William and Yolanda. Nurse call lights answered immediately!!! Nursing with humor from Nick and Michelle; diligent oversight of Nina, …

  11. I had total hip replacement surgery. 10-8-19. First of all let me say. I’ve had several surgery’s. In many hospitals. This is the best staff I’ve ever Had the privilege to take care of me. We were so blown away how the Nurse, PCTs and …

  12. I have been here twice with two family members. The staff in the emergency room are wonderful. They went above and beyond both times. Very friendly. I gave 4 stars because it’s very hard to get through to the hospital rooms over the phone. Most of the time I was routed to the wrong place and wound up being disconnected.

  13. My husband had a total knee replacement done by Dr. Port of Mesquite, Texas on March 26, 2018. We stayed 3 days. From the time we walked in at 5:32 am we were met with smiling helpful faces! 1st was Ms Gloria who greeted us like it was …

  14. I have to say for me that my experiences for the last two to three visits has been remarkable. The staff on all times were kind, compassionate, and very knowledgeable about what they were done, but most of all very professional in which I …

  15. I really enjoyed my husband being in this hospital. I live 7 hours away and they took care of my other half. This is an excellent hospital to be sick in. They give great patient care and assistance. Shout out the third floor room #322 …

  16. I was a student on the med-surg floor. I was there for 2 weeks so far and I CANNOT WAIT to go back. My coach Queen is fantastic, Nick is really nice and tries to include all the students, Francesca is super sweet and really helpful! Bert, …

  17. I had Sleeve surgery yesterday morning at Crescent. The ladies that took care of me after surgery was wonderful! Sharon and Nina I will forget both you pretty ladies. They checked on me a lot while I was there and they was super sweet and helpful. 🙂

  18. I had an unexpected life changing event happen. I was admitted for 4 days. All the nurses and staff not only comforted me, but talked to me and help me ease my anxiety. Nick RN and Marques CNA really went over and beyound helping me. Overall the staff works really well as a team.

  19. The staff very friendly and caring especially patient Concierge Gloria T. It was a very pleasant experience considering the purpose of being here. I would highly recommend this facility..being an employee of Methodist Dallas for over13 years I am interested on seeking employment at your facility. Family of Manuel Estrada Jr.

  20. My husband and I both had medical procedures done at Crescent Medical Center in Lancaster today and we were extremely impressed by the professionalism and courtesy shown us today. Gbria, Chaun, R.N., and Heather, R.N. were especially …

  21. My husband was in the ER and the staff was very kind and responsive. They made sure he was as comfortable as he could be and did everything they could to get him on way to being healthy again. So glad that this hospital is open and that service is great!

  22. It’s been a nightmare to me having to stay over night after the horrible experience I had here. I’ll start with the most disgusting thing I could have ever experienced: there was a cockroach in my bathroom! Seriously? I have never …

  23. My husband spent 2 days in the hospital here this week, we had contact with several departments, outpatient, er, 3rd floor med-surg. Everyone was so great to us, from admitting at both outpatient and ER, to the nurses, to the food, to the …

  24. While waiting for my husband to have his procedure I was hungry and the housekeeper Norma came in the room and I asked her where I could go to find a snack. Instead of just telling me where to go, she went above and beyond to walk with me …

  25. I had a visit in the Outpatient portion of the hospital and the staff was AWESOME. JC, Keke, Gloria, Norma, Hazel and Fran. This group made me feel very relaxed. They REALLY care for their patients. Great job ladies.

  26. Dayna was a great person with a wonderful attitude. Came in to introduce herself to me with a wonderful smile, I also appreciate Michelle the tech and the nurse Tati and the most dr josseph can’t forget norma from House keeping she …

  27. Always quick, friendly, and helpful. Don is a super sweet nurse that makes you feel comfortable and Dayana is just as friendly. As someone who gets nervous at hospitals, it makes the trip less nerve wracking and more laid back.

  28. I wish I would have got this doctor’s name but I was in so much pain is so surprised by his unprofessional behavior I just wanted to get out of there as soon as possible to seek real treatment. Not only did he abruptlyleave the room without …

  29. Crescent Medical Center is a great hospital. As soon as I got through the doors I was welcomed by the outpatient staff and introduced to the nurses that were going to handle me before the doctor. I haven’t been around the hospital but from …

  30. We have been attending the specialty clinic at crescent medical center of lancaster and by far most this clinic is amazing, the doctors, nurses and staff are amazing. We are treated in a very generous way every time we attend, we are …

  31. Very friendly staff and good services, as well as state-of-the-art equipment. MONA was my roomie’s nurse and she did an excellent job! Many thanks! Also the food offered by their cafeteria was great. Nice facility, strongly recommended!

  32. The Hospital Were Very Professional. They Fed Us For Free, Due To The Wait For The Doctor(s) To Come In & Perform Various Procedures. The Patient Concierge, Gloria, Was Courteous, Patient With Patients With No Patience. She’s The One That …

  33. My experience was great here. The team who treated my daughter were awesome and made her feel comfortable. Thank you Michelle (tech), Tatie (nurse), and Monica (student). You guys are great!!!

  34. For the most part the staff was fantastic. The only bad experience I had was with the nurse I had on the first night( It was not Fola, Fola was amazing and so was everyone else). She would not listen to my needs at all . She kept saying …

  35. This was an awesome experience for us. The service is absolutely the best. The entire time we were in the hospital anytime some made eye contact with us. They greeted us pleasantly and also offered to help us with anything we needed. It is an old building but it is extremely clean.

  36. Every visit my brother and I had for a total of six visits we were never dissapointed with anyone. Gloria the patient concierge made sure we were all taken care of. Dr Laredo and his assistant was the best and would not hesitate going to him or coming to this hoapital

  37. I had to take time out to give the staff at crescent medical center Gloria ,Alex, and the nurse Michel and the entire staff on their great customer service . We came on behalf of my of mother for her doctors appointment and this is the …

  38. I’m shocked that anyone has the audacity to leave a negative comment about this hospital. I’m sitting here at 5:30 am and every single staff member that has walked passed me, has not only said hello, but actually stopped to find out if …

  39. Gloria was our concierge and she was wonderful. She was so sweet, so helpful and so kind. She is precious. She kept checking on us snd she was there to answer any questions and get anything we needed. She made our experience at crescent medical center awesome.

  40. My mother came last night 12/26/19 to the E.R. and the E R. Registration lady Sharon was very rude to my mother snapping at her with an attitude. She needs more customer service skills because that is definitely not how you treat your patients ESPECIALLY WHEN THEY DON’T FEEL GOOD!!

  41. My experience here at the hospital today was the most pleasant experience I have ever had in any hospital facility.
    My 3 yr old grandson got a bead stuck in his nose at daycare and the 1st person …

  42. Gloria was so helpful and knew all of us linked to the patience. She directed us to the cafeteria, and came to tell us when she was complete. A very wonderful addition to the a hospital most of us have never been to. We All were very impressed and comforted with Gloria!

  43. As far as my experience here I’m going to ramble for a moment…TOP NOTCH!!! This was my first time to this place, the staff in the ER was amazing..Ms Rhonda when I was told I was going to be admitted and was going to have to have …

  44. I pulled into emergency room parking lot because of having chest/left shoulder discomfort. From the time I walked in the staff was real professional and really nice. It’s not the fanciest Hospital but They really care about helping people …

  45. This facility went above anything I have ever seen or witnessed before. My mom had full knee replacement surgery on Tuesday, January 9, 2018 . Gloria our patient concierge was very outgoing and attentive to all of our questions and …

  46. Everyone on the medical staff is pleasant and they explain what they’re doing. For anyone wanting to find a hospital where you are treated with respect and where your concerns are taken seriously; become a patient here. It’s also a great …

  47. This place has the sweetest people working there. The patient concierge name is Gloria, she’s so nice and helpful, she’s always making sure everyone’s ok or if we need anything. She’s very friendly and on her toes every time we go there. They’re all friendly at this place.

  48. The care I received was amazing! Each and every staff member treated me with kindness and respect, going above and beyond to fulfill my every request and insure that I was safe and informed. I felt like I was being cared for by members of my own family, and would highly recommend this hospital to everyone! Thank you!

  49. Well, this may have been the absolute BEST emergency room visit I have ever had or experienced. In my career I’ve been in lots of hospitals and doctor’s office so I’m no newbie to a good or bad ER experience. I’m new to TX being from NY and …

  50. Very nice facility my moms appointment was at 7 am everything was in order and on time
    Ms. Gloria she is a patient concierge she was very sweet and also gave me and my …

  51. I had cervical surgery last week. From the pre-op appointment all the way to being discharged,the experience was phenomenal. The whole staff was very attentive, friendly helpful and sweet.They went above and beyond to make me as comfortable …

  52. They helped me and my mom with good things. Nice hospitality very good staff. Dayana was informative helped me n my mother. Nurse Jen took care of my mother. Dr. Naeem awesome n knows how to do his job. He will not let my mom go home …

  53. Great experience this morning, Thanks to Nurse Fran for caring for me while being seen, she made me feel a little more relaxed about my visit and also thanks to Dayana for being so informative and sweet. Will definitely recommend to family. Thank you ER dept.

  54. when I had surgery there I had insurance and the staff was great although I was there for days no one ever offered my husband a food voucher. However today September 28th 2020 I went to emergency there and I no longer have insurance so I …

  55. The best hospital I’ve been to. They are attentive to your needs and the staff here is very nice and helpful. Still amazed on how I didn’t feel a thing when they stuck a needle in my arm. 10/10 my go to hospital.

  56. Nina and Cassandra from nursing were truly amazing, Fred Henderson from housekeeping also. Each one brought their care and compassion with them giving me a very comfortable experience, as a nurse, being on the receiving end of healthcare, i would truly trust them with my care any day. Thanks for your degree of comfort and compassion.

  57. Extremely friendly environment, very helpful and thorough. Complimented us with a free lunch ticket just an all around warm staff and warm environment. Recommend 100%. Comforts the patients and the families of the patients! God bless! Also a very special thanks to Mrs. Gloria!

  58. Came here for my granpa to have surgery done on his wrist. Gloria is super wonderful, nice, and really makes sure you are taken care of! Clean hospital, nice staff, and pretty good complimentary food in the cafeteria.

  59. I had to bring a friend over to the Crescent Medical Center Lancaster and they wanted us to arrive between 9:00-9:30 a.m. the morning of surgery but then they didn’t take her back to surgery until 1:00 p.m. with no reason as to why it took …

  60. I work in Lancaster with mental health and today I picked up a client who who so happy with alot of the staff there . He was extremely in good spirits and loved a lady on the 3rd floor named Kim . He followed her around the hospital and …

  61. While waiting on my sister to get out of surgery. Gloria from patient concierge, was very sweet and attentive, always came in with a smile and made sure to give us any updates on our family member in the back. Every employee has been walking around with a smile and greeting us.

  62. My grandmother had really bad gout attack in her foot and could barely walk and when I say nurse Jenn, our Ptc Nurse Jackie and Dr. Joseph had us in and out within an hour, and had her back home with no pain and was finally comfortable🙏. Im …

  63. My husband is having surgery today and I am at ease here because of the staff. He is having somewhat of a major surgery and he was checked in and ready to go before we even finished breakfast it seems. Fast and friendly staff, and a VERY …

  64. I came into the ER today and the ER nursing team displayed outstanding customer service. The physician Dr.Joseph was very kind and compassionate and diagnosed me very timely. My two nurses Zelb/Dede(Dedura) were super awesome. I was …

  65. The medical staff are so pleasant and very caring especially Ms. Gloria the Patient Concierge. She was always there to check on our family. She made us feel so welcome and at home. Ms. GLORIA you did an awesome job. Thank you.

  66. My husband had a procedure done today and my visit was awesome. Registration was great very nice Lady took her time explaining everything. Thanks Keke. As well nurse was very caring and kind.Forgot to mention the nurse Louise awesome.

  67. Sat in my room over 40 minutes after hitting my nurse call button. Worked fine all night but the morning nurse strolled in, turned off the call button, and when I complained about the wait, she blamed maintenance. If the button was not working, how did you know I needed a nurse? I could have died. Very dissqpointed.

  68. I had a very Pleasant visit. The staff was incredible. Everyone was so very nice. The whole atmosphere was clean and neat. Mrs. Gloria in outpatient services was very helpful and also very nice and welcoming. She made everything very comfortable.

  69. I come to this hospital over any other in Dallas, you’re seen within fifteen minutes and most likely out of the ER within forty five minutes to an hour! I definitely recommend any and everybody to come visit when needed. Thank you Diana (coordinator) for letting me know about the reviews I had no idea lol

  70. This place should not be called a hospital . It’s not equipped to handle emergency situations. The ICU wasn’t equipped nor probably staffed. They violate patients rights disclose info to anyone that calls. The Covid protocols need updating …

  71. Just received a very shady bill today from this so called hospital from an ER trip back in January. My first name was not on it and nothing itemized on it to show what all was charged. Not only did I hate my trip there when it happened …

  72. This is a great place to work. From Managers, CNO to CEO all are great and compassionate people making an effort to serve this underserved community. Diana the referral coordinator is awesome.

  73. Well well well!!!!!!! This is absolutely the best hospital and I’m not just saying this because I work here because I work at one of the main hospitals in Dallas however this place will always be my choice to bring my love ones, Staff here …

  74. The care at Crescent Medical Center is fantastic! I had surgery there, my experience from check in to discharge, was great. I am one that is scared of hospitals… I was never left alone, and the nurses and staff treated me like family. The …

  75. The outpatient staff is absolutely amazing! Very friendly and easy to talk to. Gloria, the patient concierge is knowledgeable and greeted us first thing walking through the door and Kee Ke got us registered quickly with a great attitude. …

  76. My husband visited this location and wasted his time!!! Spent well over 8 hours there for nothing. First off, he got there a little after 6 am. No one was in the waiting room at the time. He waited about 2 hrs in the waiting room because …

  77. I arrived at the scheduled arrival time at 5:00am. There was no one in the hospital at Outpatient Registration. Eventually someone came with a clipboard and asked me to sign in. I took the clipboard and the lady very rudely said “Don’t …

  78. My husband went in for a procedure and the staff was amazing. Everyone was nice and extremely focused on the care and comfort of the patients and family and friends. Ms. Gloria the patient concierge and Alex in registration was amazing. They made the experience great. I would recommend this hospital to everyone.

  79. I went to crescent medical clinic twice for a procedure, both times I was treated in a timely manner. Ms Stella G always went out of her way to help me. All staff were nice and very considerate of my needs. Kathleen, Wanda but mainly …

  80. I had a procedure this morning in the outpatient area. This was my third visit. All of your staff is very kind and accommodating but one young woman stood above them all! …

  81. Im from out of town and had an unfortunate medical emergency. The staff there was EXCELLENT….. From the emergency room where Michelle kept a smile on my face even though I was very worried, to the nurses and doctors who kept me informed …

  82. I am extremely pleased with the hospitality, compasion and dedication the staff showed during my 1 week stay after surgery. Dr. Santos is the best along with his staff of nurses Ingrid,Francesca,Henderson,Christopher,Virgil,Sara,Nina, and everyone who took care of me during my time of need. Thank you for all you do.

  83. This hospital facility was full of pleasant professional staff. The attention received for my wifes operation was incredible with at least 15 hospital staff visiting and preparing her. Post operative she had many nurses look after her – …

  84. I’m having surgery here and that’s a little bit scary now that I have had this experience. I was supposed to go in for blood work and I got caught up in traffic I might’ve been 10 minutes out it’s 4:40 PM so I called to let them know and …

  85. Absolutely horrific! I only went to this location because I was sent by the law firm that is handling my case! so I drove all the way across town from North Dallas to this location only to be treated with extreme disrespect and blatant …

  86. Extremely courteous staff and I truly appreciated the complementary meal while waiting on my fiance’s surgery. Gloria should receive ten stars for her hospitality. In a world full of corporate hospitals with the bottom line on their minds, it’s refreshing to discover a patient-centered medical facility.

  87. I had surgery on 42417 my experience with Crescent Medical was wonderful I met some very nice, caring and sweet people. I was treated with the upmost respect and care, the staff from outpatient care to the main hospital (third floor) …

  88. This was my very first time at this hospital but it didn’t disappoint me. The staff was super nice, explained everything and they took good care of my family. My nurse, Nick was so understanding of my overbearing mother, attentive and very helpful. My tech, Casey was great also.

  89. Service was pretty quick but once I was admitted, I was told I was too late to receive food, they gave me cracker instead. The patient care team could stand to be more gentle when handling patients, and taking blood. In addition, they should provide daily bathing without being asked. Overall the care was good.

  90. Gloria in patient concierge is an absolute sweetheart! She took great care of my sister and ensured that while I waiting for her to come out of her procedure, that I was well taken care of. I was highly surprised at the level of customer service at this facility.

  91. Crescent medical has one of the best staffs I have had the pleasure of being treated and taking care of. I had my 6th back surgery, this being my 3rd 360, and they have gone above and beyond to ensure my comfort. I am definitely …

  92. Nina, Yolanda, Church Hill, Henderson/Lisa , Angela McGruder extraordinary nice stuff. Treating me with love kindness. And Miss Gloria and Emissions was very extraordinary to nice loving and kind took care of me while I was in here all of …

  93. Small and personal as compared to large and impersonal, I’ll take Crescent Medical Center anytime. Customer concierge Gloria made my wife’s procedure so much easier as she was so accommodating, even giving lunch vouchers to everyone …

  94. My husband got a knee replacement with doctor Kevin William a very good doctor. Cresent Medical Center as treat us my husband and me his wife very good. His check in was very fast and all the nurses are very professional and friendly. …

  95. Service was great today. Never seen a hospital with top notch service. Thanks Norma for your hospitality and the great part is we notice how well she was cleaning the room. Everytime we went to the bathroom she was cleaning them. You …

  96. My husband had surgery in late November 2018 and was hospitalized for 5 days. Our experience was excellent in all aspects: pre-surgery, during surgery and post-surgery medical care was outstanding. All personnel, from surgical staff to …

  97. Had surgery on the 3rd, staff leading up to the surgery was great. Happy is a model employee to this hospital, complete class. Day of surgery, my pre-op nurse Richard was excellent and had compassion for me and my family. During surgery my …

  98. I had an amazing experience at this hospital that I never even considered or heard about. My doctor recommended this hospital for a medical treatment where I stayed 2 days. The staff was wonderful and the food was excellent; I’ve never …

  99. Service, from the time we walked in the door, was timely and professional. We were here supporting someone who had out patient surgery and were well informed by the Patient Concierge, Gloria, of every part of the process. The …

  100. Thanks are extended to the doctors and staff at CMC Lancaster. We were provided with great service which was friendly, professional timely, courteous and efficient. Special thanks to Tech. Michelle and Nurse Josh for the excellent care and attention extended to my daughter. Our experience at this medical facility was a good one.

  101. Thanks for the service on Friday. GREAT nurses. MICHELLE AND Rick are awesome nurse’s. DON’T forget Norma she was nice kept checking on my room making sure everything was okay. They were very professional. Thanks

  102. Thank you Crescent Medical Center for the excellent service. Patient Concierge Gloria was awsome and helped with making my mom feel comfortable while waiting on my procedure to end. I love the fact that they provided her with a food voucher …

  103. “EVERY SINGLE ” person I came across was so very Amazing! So beyond kind. Shea at check in really makes you feel at home. Flora also was so very kind. Giving birth to a football team of kids, I know hospitals, & NEVER have I came …

  104. I give Crescent Medical Center of Lancaster 5 stars. On Wednesday, June 6, 2018, I went to the ER. I was admitted and stayed until Friday, June 8, 2018. I stayed in room 319, and when I say EVERYONE that provided me with a service was very …

  105. Patient Concierge Gloria and House Keeping Norma makes any hospital visit or stay. A wonderful, wonderful experience. They go beyond the call of duty. I’m so glad you have these two hard working people on your staff. They are definitely …

  106. I could barely walk and the tech Michelle helped my immediately. She was very polite and helpful. My nurse Tatie was also very polite and asked a lot of questions so that she could understand what was going on with me. Monica was helpful well she assisted the nurse and made me feel at home. Highly recommended

  107. The room was dirty in the main hospital day surgery was ok staff was good I want to give good remarks to three employees garricka brandy in day surgery the room needs to be repaired the window shade needs to be fixed

  108. Tony, Queen & Nina were amazing taking care of me the night I spent inpatient after my surgery. They were so sweet and caring. They were also super nice to my daughter who stayed with me overnight. No complaints with the nursing staff at …

  109. I did a sleep study last night at Crescent Hospital and I was very surprised. I was put in a private and very clean hospital room with modern furnishings that included bottled water and cheesy chips and body lotion. The hospital is very …

  110. I have never been to a hospital with great service.I appreciated Vonshay she took good care of me. She was very nice. I was trying to go to the Cafeteria and I met Norma in the hallway she was. mopping the hallway and she was very nice and …

  111. My dad was having a procedure done and I was nervous and scared. Mrs Norma introduced herself as Lead supervisor. I explained that my dad was having a shoulder procedure done. Explained that everything would be okay and not to worry and …

  112. The visit at Crescent Medical Center Lancaster, has been pleasant, the treatment, that my husband has received, has been great, beginning with Von Sha in registration, to the surgery performed by Dr Laredo. …

  113. hi to all of crescent medical center worker my name is James, and i recently had took my brother to u all to have a knee procedure and it came out great the place was clean and the people was very nice i had the pleasure to see a …

  114. The staff is very friendly and attentive. The security officer walked me inside to see my wife and said he would pray for her. The nursing staff are all top notch. Housekeeping was awesome, especially Fred Henderson. He made her laugh and …

  115. I received immediate care and attention. The staff made me feel like I was the only patient they had! I felt like they went above and beyond to make me feel very comfortable! I was educated about my condition, and given specific information …

  116. This is the kindest hospital I have ever been to! They are always checking on you, the whole staff is super nice and friendly. I have choose this as my hospital and primary care since I went last month. I had a very good experience in a hospital, 100% recommended!

  117. I always have a quick and detailed visit thru er..everyone is helpful and great bed side manners. Dianna the referral coordinator was very outgoing and very kind, she also explained all my needs with the follow up appointment.. best patient friendly hospital I’ve ever experienced…

  118. Although I was nervous about my surgery, the staff made me feel very comfortable. From the check-in to the anesthesiologist, I felt I was in great care. Dr Kaufman, Yolanda, Nick, Nina, Marques, Henderson, you guys make a great team …

  119. Greeted at the door by the patient concierge, GLORIA, who made us feel welcomed and very comfortable. She was very informative and caring. Thank you for everything MRS Gloria. My fathers nurse very great as well. Only thing i could ask for is that you all give or get intuned with surgeons on after/wound care instructions.

  120. My brother had surgery last week. The hospital was very clean. Could not believe the bathrooms were very well kept up never been to a hospital this clean before. Norma was very helpful and amazing and had a great personality and very …

  121. Our experience has been wonderful here. From walking in the door to Ms. Gloria at the out patient services to all the sweet nurses in the out patient surgery area. We appreciate your kindness and caring. Keep doing what y’all are doing! It shows that you habe an excellent hospital!

  122. Had a procedure done at the outpatient center about a week ago. I was very pleased with the staff. Ms Gloria, Ms KeeKee and Rn Mrs Louise was just Great. Dr Mallat was Awesome the entire staff was very friendly and welcoming. I count that …

  123. Diana scheduled me a follow-up, and setup me with a plan at a better than reasonable price. So happy wor with the staff and they took very good care of me.
    THANKS CRESCENT HOSPITAL STAFF at Lancaster, and thanks to the Doctor, nurse and Diana.

  124. Went to ER and the staff there was very friendly. The tech that was there Michelle was very nice and comforting she was making little comments that would make me laugh,it was distracting me from my pain at the time, so she had very good …

  125. Best care I have ever gotten in an ER. Everyone was nice especially Dianna the referral coordinator. I felt as though everyone actually cared about my well-being and ensuring that I felt better better before I left. They are affordable kinda and very efficient.

  126. I recently had an MRI done at Crescent Medical Center, and my experience was AWESOME. The staff – all the way from registration to the end of my procedure were very friendly and helpful. The nurses and technicians were diligent at …

  127. I would like to thank Gloria, the patient concierge and the entire staff for their hospitality. I don’t recall every being at a hospital with a concierge and if I did they didn’t compare to Gloria. She is the best at what she do and that …

  128. Mrs. Gloria was amazing. She remained very attentive to both my husband and I as he was there for surgery. The nursing staff, front desk reps at outpatient care, and the cafeteria staff was nice as well. Overall a great experience.

  129. Staff was wonderful. My husband had back surgery here and they took amazing care of him! Patient Concierge Gloria and Chrostina were wonderful to my friend and I as we were waiting. They fed us and gave us a nice place to lay down. I will be recommending them to everyone!

  130. I was admitted on Monday Jan. 23rd. 2017. I was given a total right knee replacement. Let me say that the hospital was very clean and sanitized. The checkin people were very friendly and the nursing staff went above and beyond to keep my …

  131. Thanks to the nurses Tiara c., Yvette M., and Mya A. Who made my experience a great one. They were kind, professional, and made 4 hrs seem like one. They are what great nurses are about. I’m sorry I cant remember techs they were awesome …

  132. Hospitality is really great…shout out to Gloria!(you’re in very good hands with her. Personable, funny, and compassionate). The OR waiting room is small and not terribly comfortable, but that’s me being picky and claustrophobic. Other …

  133. Gloria the patient concierge was great at her job she was a great help to my family and was also very polite. The hospital overall is wonderful they serve breakfast, lunch, and dinner and sincerely care for there patients. Never been to one like this, best one yet

  134. TERRIBLE SERVICE!!! My sister visited this location for severe migraines and high blood pressure, and it was a complete waste of time. Dr Joseph Abu was rude and acted as if he could care less. The male nurse was rude as well. It’s sad …

  135. I had a appt this morning and the staff welcomed me with open arms. They made me feel comfortable while I was there. Ruby Hurd the tech helped me get set for my procedure and Jenn Vanderbilt took my blood for the procedure. At the end of …

  136. Fran and Diane these two were sooooo fantastic!!! They made me feel so comfortable and like family!! Fran and I share a bday so I’ll always remember her! She was the sweetest and most professional nurse ever💜💜 …

  137. I elected to have outpatient surgery here for my shoulder tear. Best choice ever from pre-register to the surgery date. I was taken care of, Gloria: Patient Concierge was Excellent, my Nurses(4) stood out as well were so instrumental to …

  138. We were in your hospital on the 30th of October at 5:30 am for out patient surgery and Gloria the patient concierge was not only taking care of the patient but she also took care of us that were waiting. Thank you so much for having this …

  139. Thanks Gloria you rock and so nice. My nurse Austin was awesome. You all are a blessing. ALSO Norma was kind and i told her she was doing a great job. My sister room was clean and fresh. Keep up the good work everyone.

  140. Thank You, Thank You, Thank You! This was my second visit this month for Epidural Steroid Injections. I was so impressed with our nurses & Patrick ( anesthesiologist) who got along so well & was laughing & joking around with the patients. …

  141. 3/2018 From Mrs. Wakefield, My check in staff was AMAZING. (Hello Ms. Gloria,) the nurses are GREAT thanks for seeing after me (Michelle). You guys are awesome ! …

  142. A diamond in the rough which reminds you to not judge a book by its cover. Having worked in hospitals and my dad running several, this hospital will leave you amazed. I haven’t experienced a better quality of staff, top notch customer …

  143. I would to Thank Cresent for a great Stay..The 3rd floor staff was outstanding I would like to give a shout out to Shelisa, Cassandra, Chris and Sheri Thanks so much for the care you gave my husband you made him feel really special …He …

  144. Nurse Fran and the nursing team were relatable and accommodating. They got us back fast we had a bit of a wait for the doctor but overall a good experience.

  145. The young lady in out patient waiting room Gloria was pretty awesome. I give her 5 stars. Over all staff/nursing were friendly and cheerful. Greeted you as you walked down the halls. On the 3rd floor waiting room snacks and drinks were …

  146. My experience was extremely pleasant! All the staff were very nice and attentive. Great personalities and patient care was good also. Very quick service. In and out!! Thank you! I will be back for all my ER needs.

  147. I had neck surgery July 2019. I really enjoyed the experience for what it was. The preop nurse, Brandy was a real joy. I was in and out within 24 hours or so and headed home. The surgery went well and I was treated very well. The room was clean and the staff was friendly and helpful.

  148. My wife had an operation and one night stay at Crescent Medical Center. From the beginning, Gloria the patient concierge made me feel like I was at a five star hotel, and I wasn’t the patient! They served my breakfast and lunch, and the …

  149. A warm and friendly atmosphere.
    The staff was great in taking care of all our needs.
    My wife stayed with me during The Total Knee Replacement, and they allowed her …

  150. I had surgery here in the beginning of April. The staff was phenomenal from the moment we walked in the door. Not only did they do a great job taking care of me but of my family as well. They were treated to meal tickets and said they …

  151. Great staff of nurses and doctors who helped God bring me back to life!
    Nurse Michelle and Nurse Tina were great I felt very cared for during my stay. Thank you to all under the leadership of Sheri, patient experience liaison.

  152. My dad is having surgery right now here at this hospital. I wanted to take the time right now to do this review because I am so pleased! I must say, Gloria is absolutely amazing! She has been taking care of my mom and I since we walked in …

  153. If I could give it 0 I would this has got to be the worse Place ever Went in for a bad Allergic reaction spreading thru my body not once did she care to look at me or practically no eye contact I was there since 5:22pm-7:30pm Just left the …

  154. I must admit I was a little hesitant when I was told my disc replacement surgery would be at Crescent Regional Hospital. As a Dallas resident most of my life, I had never heard of this hospital. When I arrived, I was skeptical because this …

  155. While at Crescent Medical Center we received excellent customer service. The staff was friendly and courteous. Gloria was particularly helpful. I liked the fact that she remembered us from our previous visit, although I didn’t remember her. …

  156. From Mrs. Ortiz
    My husband had surgery with Dr.Kaufman and he did any amazing job. I will definitely recommend him to other people. He staff of trend was amazing and help out so much. God Bless

  157. I’ve been an RN for almost 37 years and associated with hospitals for 42. I say that because I know what health care should be, what it used to be. My son was sent to a surgeon by the VA so not knowing the surgeon and then seeing that we …

  158. My visit at Crescent Medical Center Lancaster was AMAZING! EVERYONE was so nice, kind and pleasant. The facility was very clean. The nurses and doctors were very pleasant and informative regarding the procedure being done. Special thanks to …

  159. On July 26th I came in with a gallstone flare up. I arrived on an ambulance with no shoes on because my sister called 911 for me at 2am. The sweetest nurse named John gave me some socks and a warm blanket, he made me feel so comfortable. …

  160. I Absolutely love this hospital. The wait is always short, but effective. The staff is so friendly & always has the best attitude. I Adore Mrs. Fran the nurse in the ER, she seems so genuine & sincere. It’s Amazing how she not only remembered me, but personal things I told her. My total experience has always been Awesome!

  161. Absolutely Horrible service!!! Husband and I went to get a Covid test @ Cresent Medical in Lancaster Texas on Pleasant Run. Website mentioned FREE, but that’s not true. The fee was $165 if you didn’t have insurance. If you have insurance, …

  162. The hospital staff was very welcoming, patient, courteous and friendly. The staff took their time in helping me to locate a patient that I was scheduled to pick up and provided a tour of the unit. The staff promptly updated me on the …

  163. I was told to arrive at 7:30 am for outpatient day surgery! Here it is 11:23 am and I still have yet to be seen! Dr Mallat is just now arriving!!! When I asked for a blanket the nurse said she would be back and never came! I stopped several …

  164. I had my back surgery here on Monday and I am very happy with everything. I have been in major pain and at one point, for 3 months, I was in a wheelchair. My sciatica was really getting the best of me. It was the MOST pain I’ve ever felt in …

  165. I went to Crescent Medical Center Lancaster January 2018 for a total knee replacement. The entire staff for prep was very professional each person that came to my room made sure I was who was on there orders for surgery. On the other hand …

  166. I came here on 8-6-21 because I was vomiting none stop and having shortness of breath. The nurse told me I had pneumonia based on my xray and that I would just be sent home with antibiotics. Later the doctor comes in and I asked about what …

  167. I brought my sister through ER. We were seen immediately and everyone was so nice and caring and professional. We saw the doctor very quickly and he was kind and compassionate and professional as well. The auxiliary staff and nurses were …

  168. I am a taxi cab driver in DFW and on August 22, 2016, this so called security guard asked me what I was doing in “his” parking lot and asked me for my I.D. #1) I was waiting for my passenger to get out of dialysis (since I did get a call …

  169. Dayana was highly appreciated took the time to bless us with setting up a primary care doctor. Also worked on a GI referral while my husband was getting treated. We are so greatful its been a journey for us being healthy for most of your …

  170. 2 times I came here with family to the ER and each time the front desk ppl are rude slow and don’t care. If you ask them a wait time or anything they keep the same even if it’s a real emergency. I will report this to the State and Feds. Always where we are

  171. This is a great hospital with great staff. The nurses were so wonderful and caring. We had Sheri, Nina,Tina, Winnie, and Yolanda. They made us feel at home, took time to talk. Had a great time everyone they were friendly and terrific sense …

  172. Honestly not worth it like I sat there for over 4 hours just to sit in the back room for another hour just to get a swab testing which I know for sure takes about 10-15 minutes minimum if I was dying I won’t come here.

  173. My stay started out rough, but after speaking with Ms. Nicole, things got better. The staff that took care of me this stay was awesome. Very attentive too my needs and was concerned about my health.

  174. I went in after a long night of pain and vomiting. My nurse Fran was very great she got me together very fast. This ER has great customer service from the time you arrive into you meet Diana on the way out. Thanks for your service today I feel way better then I did coming in❤️❤️

  175. I visted crescent er today due to breathing problems I was having. They completely made me feel comfortable as if I been going there for years. especially ms.fran who made me feel like I was part of her fam. They took great care of me and had me leaving feeling 10 times better.

  176. Went in today and felt more welcoming than any other hospital I’ve EVER BEEN IN. Was greeted with warm encouraging words from Mrs.Fran and Michelle Marie. I can’t thank them enough for making today visit in the ER comfortable than any other …

  177. The emergency room team is awesome. They are very nice and personable. Shaun was very attentive and compassionate. The doctor was knowledgeable regarding my concerns. The x-ray techs were gentle when repositioning my leg. Everyone was kind. I really appreciate this level of care.

  178. I was seen very quickly. The Doctors are amazing. And the nurses are very caring. And before I was disscharged they made sure I completly understood everything I was told and what followup care I needed to do. I am very pleased with the …

  179. They try to give away free stuff for you to give them 5 stars. I’m here right now at 8:16pm and I’ve been here since 5:43pm. Within that time I’ve only seen like 6 people leave & only 2 people have been called back. They do not have a wait …

  180. I took my friend last night for a severe nose bleed. He is recovering from a stroke and heart issues. They had him wait a long time before even acknowledging he was at the little desk. The lobby was empty and he was told the rooms were …

  181. Ms.Fran and Diana with facility coordinator was awesome!!! They welcome us with open arms as if we were family. They showed highly concerned to my son needs and immediately started the process for him to be seen. I definitely would …

  182. I had a total knee replacement on 4/13/2022. I may be a very needing person. I want what I want when I want it. Catrina the nurse and Dayana the PCE were so friendly and helpful to me. I appreciate all they did, above and beyond their jobs.

  183. Amazing medical staff here. Every time I come in for me or my daughter they take the best care of us. Diana is always here making sure follow up appointments and everything go well. Nurse Shaun she is amazing as well. She made sure to keep …

  184. Dayana Molina ( Referral Coordinator) I called and left her a message, she called me back within 24 hrs.
    Very pleasant and knowledgeable person to speak with. She helped me figure out my insurance, and schedule my and my husband’s appointment. Very satisfied 😌 Thank you Dayana. …

  185. I walked into the emergency department and I was greeted and helped by wonderful staff of Wanda, Kelly, Fran, and Jeff who were all so graceful and accommodating! Everyone was working like a team and you just saw how well they get along and work together which was noticed. Thank you

  186. Everyone was great and very helpful from the time we walked in until my son was discharged. Ms. Fran was awesome and treated us like family as we got my son checked in. The nurses were caring and took great care of my son. Ms. Diana also …

  187. They made me feel very comfortable and at ease. The staff are very friendly and efficient. I loved my nurse miss Fran who was very helpful and made me feel better about my visit.

  188. Everything went well until I had a allergic reaction but lovely Staff here thanks for all the love and help ladies ! They did their very best to help treat my problem and on top of that the reaction ASAP !!

  189. They are so much better…in the past there was a nurse there one time told me my problem i had was not a emergecy but i did not want to wait due to not being able to see my doctor for a week or longer…..i know my body she dont and i know …

  190. I absolutely they did absolutely nothing they weren’t stocked with COVID test they wrote me a script for cough medicine however never treated my ashtma and my oxygen level is 91%….. this was more traumatic than staying in the bed doing absolutely nothing. I would not recommend this ghetto place to a stray dog‼️‼️‼️‼️

  191. The Med Surgery staff was simply: AMAZING!!!
    The hospital is outdated but still nice. FYI: If you need coffee after hours, it’s in a dispenser in the cafeteria and free. …

  192. My husband and I went to the ER this morning due to extreme pain and we weren’t there but 8 minutes. Many people judge a hospital based on the level of service received from the nurses or doctors. Patient care starts at the registration …

  193. My sister was in the ER for severe neck pain and her nurse Danielle and the tech Dayana were very helpful, professional and friendly and I really appreciate their hospitality 😊 …

  194. Our nurse Angela and Robert where the best nurses we could’ve asked for being here they made sure we where taken care of more than the doctors and our pct Nina came in and got straight to work making sure our room was clean and my wife had …

  195. The Tech Michelle and RN Tiffany was so nice and attentive to my best friend when she was at the ER. Especially her tech Michelle she was funny and very personable

  196. I went to er with severe back pain I barely could walk I told the lady before I touched anything I was diagnosed Covid so I waited a few minutes another lady came out and I told her the same thing and she was very rude to me she wanted me …

  197. Ms. Fran was awesome!! My baby wasn’t feeling well but Ms. Fran warming spirit made her feel better and the popsicle she gave her was a added bonus!! Kudos to you Ms. Fran!!!

  198. August 5,2022. I checked into the CrescentRegional medical hospital in Lancaster Tx, today with my foster daughter Tiara Finley..The receptionist were very great and as I proceed to the emergency room ,We we’re greeted by two amazing RNs, …

  199. There are only a few good nurses one too mention is RN Krystal she loves her patients and her job, RN Julie… There is one particular nurse named Stella she’s horrible she treated me like I wasn’t a patient at her hospital left me …

  200. Hi my name is Lillian I worked for Crescent in the business office for 3 months before getting fired for family emergency. The supervisor in the business is horrible, she don’t care about her employees, she is very rude. I seen 6 people get …

  201. Both Fran and Michelle were amazing and caring nurses and made my time at the hospital very pleasant and peaceful constantly making sure I was comfortable.

  202. I would like to say there are so many stars at Crescent Regional. I was blessed to have Angela, Jason, James, James(supv), and Ms.V care for me in the ICU. Jennifer ( my compassionate angel), Garricka, Shay on 3rd floor med Surg unit. All of them made such a difference to me. Thank you all.

  203. Hospital was and still is a piece of trash. Very rude staff. Hated my grandmother had to come here, she can’t speak for herself. So they did what they had to do to her then let me back an hour later. So unprofessional. Nurses have their …

  204. My experience with Dayana and Kim was awesome . I m Telling you could not have had A better one.. I love these two young ladies. Go ladies oh a Friday night I n ICU 4

  205. Fran clocked into work and immediately came to check on me, asking if I needed any warm blankets because it would be a while. As I took a nap waiting on the doctor, she came by to check on me making sure I was ok. She even offered me a …

  206. I’m from Washington State and having to be a patient in a unfamiliar place can be unnerving! However both of my stays at Crescent hospital were incredible! My encounter with the staff from the ER to the rooms were remarkable(RNs Techs …

  207. The staff here was all so nice and attentive. They waited on me and checked to see how I was doing without me hitting the call button. All the nurses and the tech were so nice. I meet the house supervisor and also the director. I would’ve never expected that Crescent Hospital would be so nice and just a nice hospital to receive care.

  208. This is the worst hospital I have been to. They need a whole new staff ASAP. Lobby full of people and as soon as I walk to the back. What do I see. staff members at the nurses station sleep. & To add insult to injury the Emergency room doctors are horrible.

  209. Chroma, nina, biyonca,leeliah, and a few other gurls were so good to me beyond good to me and cared about me genuinely. Helped me talkwd to me and more they also motavated me. I loved them all and my resportory guy

  210. Ms.Fran, Ms.Michelle,And Ms.Norma and the guy who also did my X-ray were great very patient and understanding made me feel awesome about coming even talkies to me like family which I really enjoy keep these people around please and thank you

  211. I have never known a hospital to take so long to get to A bleeding patient in a room My uncle cut his finger off and He still sitting in the waiting room. This is unacceptable and im reporting them to the Texas general hospital board. MOVE FASTER HELP YOUR PATIENTS ABSOLUTELY RIDICULOUS DO BETTER MY BLACK FOLKS….DO BETTER!

  212. My stay here at Crescent Medical is wonderful, the staff is warm and caring, and there Nina and Tina they gave me the best bedbath that you wouldn’t unstand are less you was in my situation they was a blessing to have them amd I truly thank …

  213. The WORST ER I’ve ever been to. I never even got seen as I waited in the lobby for 5 hours. I’ve never waited that long to be seen and then I had to go up to the desk to even be registered because they skipped my number. No mask were …

  214. Staff was friendly, attentive & on time w scheduled, post-op medication. That makes a huge difference in recovery & levels of pain. There was no way my case could be pain-free, but, they helped w managing my pain as much as possible.

  215. Had knee replacement surgery a couple of weeks ago. The experience after was awful. 20 plus patients only two techs. Nurse never available when needed. Blown IV lines left for hours. Medication being pushed thru blown lines. Techs …

  216. I love this hospital! I work here and l love everyone I work with. Since the day I started, everyone is friendly and helpful and a pleasure to work with! Crescent is a great place to work and the atmosphere is amazing!

  217. As much as they bill you… you would think they would update the hospital at some point. No place for you to sit in the er. Then they stack chairs in front of other sick patients then expect you to sit in their face. No face mask Available. …

  218. My experience today was norma the housekeeper was very nice and she let us know she was before she ended we our room we appreciate that. Michelle Love and he nurse was very compassionate. My experience was awesome.

  219. Our experience at Crescent Regional Hospital Outpatient Services went very wel and smoothly. We were greeted and welcomed by two intake individuals to check me in my wife along my side. Later Britany took me back where I met other team …

  220. I visited Crescent back in April 2021 for a wellness check. Since I didn’t have insurance I paid out of pocket, but was later informed I had in fact overpaid and was due a refund. To date I’m still trying to get my refund of $470. The …

  221. I came in with terrible shakes that have been a precursor to a seizure in the past as well as nausea & vomiting that had been going on for two days. Their staff didn’t see me as any type of priority & I was ignored for hours. Also when they …

  222. I love coming to this hospital. It’s always so quick, clean and efficient. When I first walked in I saw this woman smiling and I believe her name was Toressa she provided me with my sign in documents. Then a nurse named Michelle came back …

  223. The doctors, nurses, PCT and physical therapist were all great. My mother had back surgery and everyone was attentive, funny and had my mother’s best care in mind. It was an overall friendly environment.

  224. Great care and treatment. Great food in the cafeteria. And amazingly kind and excellent nurses. They’ve really done a great job of updating the hospital physically and with their services offered. They’re doing a great job of meeting the needs of the community and are a true community hospital. 😀😀😀 …

  225. Amazing nurses!!! The staff is attentive, knowledgeable and very family oriented. I didn’t feel like I was in a hospital I felt like I was at home. I would definitely recommend a smaller more personal Hospital than a big hospital where I was just a number. You’re literally In And out!

  226. I recently had a spinal procedure at this hospital and spent a total of 5 days, 4 nights in their care. All of the staff were very courteous and professional. I never had to wait long if I needed a nurse. My only complaint was the food, but …

  227. If you ever come here please ask for Nina she went above and beyond for taking care of our room changing our sheets and making sure my husband was taken care of as well since we had been sitting in this room for 5days! Angela and Robert in …

  228. I loved my experience at crescent regional hospital. Nancy the Rn, Michelle the tech, and Dr. Mendez were the absolute best. They treated me so well and with such kindest and concern. I would recommend this hospital for your needs. I appreciate them and the experience they gave to me during my time of distress.

  229. I have nothing but GREAT things to say about this hospital. Unfortunately I’ve had to come here to the emergency room 3 times in the last 1.5 weeks due to pancreatitis. From the first time I walked in the door everyone has been extremely …

  230. The Emergence Room waiting area is weird and not very well kept. The check-in nurse that came and took me to the room was awesome! The next nurse that came was great as well. When the ER Dr came in it was quick and dry. I did think he …

  231. My father had a total knee replacement at this hospital. I cannot say enough good things. The staff at this hospital is amazing!!!!!!!! The transition handoff from surgery to our room was the best we have ever experienced. We were given a …

  232. Took my daughter due to her not feeling well and had the best care! First the intake lady was very helpful, fast and compassionate. The tech Michelle was helpful, very sweet and great with kids. Nurse Kelly and Dr.Anderson was awesome and …

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