Crestwood Medical Center

Crestwood Medical Center

Crestwood Medical Center Contact Details

Crestwood Medical Center Reviews ( 250 )

  1. My admitting nurse is and was amazing, she listened to my unwarranted concerns and did not judge me!
    I have issues with swallowing, choking, and prior victimization by an …

  2. After having a battery of test all summer I finally was told that the surgery I qualified for would not help me to feel any better than taking the medication I am currently on. I have spent over or near $1000 in copayment and gas going back …

  3. Waiting room is very confusing, multiple people calling out names, I watched as it confused some of the older folks waiting. I was told to bring my wife, then they wouldn’t let her in but I sat next to a family of four with only one having …

  4. Overall my experience with Crestwood Hospital was good. Unfortunately due to staff shortages my experience could have been much better. The nurses and soy did a phenomenal job non the less.

  5. Crestwood is hands down 100 times better than Huntsville hospital has ever dreamed of being! The staff is friendly and polite at crestwood, they are efficient, and very informative. The last few times I was at Huntsville hospital I ended up …

  6. Absolutely horrible. We arrived at 3:45 AM for severe kidney pain. There were about six other patients in the waiting room and the entire time we were there every single other person was sent back and subsequently discharged, including ones …

  7. The entire staff at the Diagnostic center were extremely friendly and helpful, not just with me but with everyone who walked through the doors. The person who did my exam was the sweetest Technician I have ever met. …

  8. Nurses were excellent and very attentive. They were just super nice and we just loved them.
    Porta potty from previous patient had not been emptied and was smelling in the …

  9. I had an outpatient surgery at Crestwood and it was a wonderful experience. All the staff and medical personnel were knowledgeable and kind. I felt like I was in great hands the entire time. Special shout-out to the folks in pre-op!

  10. My mom is currently at Crestwood, she’s been there 11 days now. I am very disappointed with the care she is receiving from the medical staff! She currently has 7 different doctors which most I’m happy with. But alot of he staffing there is …

  11. Crest wood Medical is an absolutely amazing place to have your baby. The nurses treat you like one of their own and truly do care. The rooms are great and the services they provide is exceptional. They really do go above and beyond for you in every way possible. They also give you a meal for 2 that is amazing. 10/10 recommend .

  12. Everything about our experience at Crestwood labor and delivery was absolutely outstanding! I delivered our 3rd baby there so have other experiences to compare to and this time was hands down top notch. The labor and delivery nurses were …

  13. Mammograms are usually my least-favorite medical test. However, the person who did the testing was ultra kind, very knowledgeable, and aware of ways to put me at ease and to make the testing as comfortable as possible. The young lady, …

  14. Nice & clean; very sophisticated equipment and the staff was very professional and friendly . Couldn’t have asked to be treated better! Look forward to my next visit in a year.

  15. The staff at Crestwood Outpatient Center was very friendly, and very helpful in getting me to relax before my surgery. Their bedside manner was respectful yet lite enough to make me feel like a friend. Every key player in the OR came by and …

  16. All of the staff were friendly and helpful. My labor nurse Abi was a real life hero. She was so kind and caring. She made sure I had the best experience. She kept me informed and gave me encouragement in the difficult times. Christy my post …

  17. I was very impressed with everyone I had contact with. The receptionists were all very friendly and helpful. The lab tech was pleasant and efficient. I had a student perform my ultrasound and she was professional and pleasant; her …

  18. All the hospital staff were excellent and very attentive to my needs. The only complaint I have is I had to spend the night for a knee surgery. I got a room around 4-4:30pm. I did not get any food sent from the hospital. I had not eaten …

  19. I had hernia surgery on Nov. 15th, all was great, I had to stay the night due to pain, but my Dr. had it setup so if I needed to stay I could. The staff was excellent, especially one nurse named Stacy on 3 east, she went above her duties by …

  20. I had a great experience at Crestwood Medical for Out Patient Surgery from pre-op to discharge. The staff were friendly and skilled. I never questioned my care or the team who participated in my care. The facility was clean and I felt safe.

  21. The people were friendly but the wait to see someone was long. Had called for appt and it was 11:30 for pre admission trsting. It was1 pm before i was called back to start the process

  22. I was well taken care of at Crestwood Maternity Center for labor & delivery. The nurses and staff were amazing and attentive. My husband and I were impressed. I highly recommend this hospital to give birth at and would not hesitate to return!

  23. I understand medical facilities are stressed after the Pandemic. I truly do. I even allow this be a 3 instead of a 2, b/c of it. As I have already spoken to a representative shortly after my surgery, I am still in shock of the slights in …

  24. Nurses Brittany and Penny in Cardiac Rehabilitation are fantastic!! I learned so much from them, and they take such great care of their patients. With their guidance I regained my confidence to exercise and I better understand how my heart …

  25. Some of the positive posts made, they were very blessed with the services. Our experiences, have been the opposite. A botched gallbladder surgery, which our referring doctor, sent us to Vanderbilt in attempts to clean up their mess. Over …

  26. Had the absolute best labor/birth experience with Crestwood. The nurses were incredible. Every single one was so sweet, understanding and caring. Anything I needed I could ask for without hesitation or worry. The nurse I had during my labor …

  27. I recently had a cardiac CT scan done by Jennifer. She was so wonderful. She got me in and out quickly. She did a great job of explaining everything about the test. My doctor’s office called me the next day with my test results. Thank you!

  28. From check in to procedure to check out I was treated with respect and privacy. The nurse who started my IV had a demeanor of a friend I’ve had for years and made me feel at ease with my fear of needles. She only needed one try. …

  29. I went to the ER for a bowel obstruction; I have a history of bowel obstructions. I was not treated for over 7 hours. I asked several nurses how long before I could be seen and was reprimanded by the supervisor and another nurse for …

  30. It was AMAZING! I was truly happy with the team I had. They all were so nice and helpful. They made me feel comfortable and at ease during my time there. I highly recommend you all. I pray that my next experience in the next week will be just as amazing. Thank you Crestwood staff. Big thank you to Dr. Walker for being so caring.

  31. I recently had to be hospitalized. The nurses took really great care of me and I could not be more appreciative of them. The food was also really good and I got the nutrition and medicine I needed to get stronger. The only part I did not …

  32. I gave birth a week ago in the maternity center here at Crestwood. Let me start triage…. I was stuck 6 times for just an IV…. Finally the supervisor came an stuck me right. Now with the nurses in labor in delivery…. They were very nice and …

  33. Staff were great! Nurses and aides very attentive and top-notch. I was lucky and got a room at end of hall so room was very quiet and I actually got some sleep. Rooms need a little updating (TV very small and guest chair not very …

  34. Great facility. Very friendly staff . And all attendants were extremely professional and proficient. Especially the nurse that did my mammogram. I think her name is Julie. She’s probably one of the nicest people I’ve ever met. Please continue to let your light shine bright. Highly recommended ⭐️⭐️⭐️⭐️⭐️

  35. As usual, my visit to Crestwood was wonderful. From Registration, to Special Procedures the staff was amazing!! They took very good care of me, and they kept my husband informed of my progress. I’ve had several visits to Crestwood, and …

  36. My recent visit to this facility was exceptional. With the exception of some minor inconveniences due to the virus overload. When they finally found a room for me in the cardiac ward I was totally impressed with the room size and the bath …

  37. Overall experience was fine was forced to sit over 2 hours with wet gown and bed clothes waiting on somebody to show me how to get dressed finally did it myself everything else was okay

  38. My experience at The Women’s Crestwood Center where I get my mammogram has always been an awesome experience. They are always so pleasant . I will always get my service there.

  39. I’d never had surgery before and was very anxious, the staff here were so considerate and gentle. Hopefully if I ever need anything else done I can go to Crestwood.

  40. What can I say other than every single one of my needs, concerns, and questions were all well taking care of. I was a patient here for a back surgery in 2021 and I also work here. My work experience at Crestwood has been the absolute best. …

  41. I had knee replacement surgery at Crestwood and had a wonderful experience. When I was told it was outpatient I was a little worried, but it was a great experience!

  42. My twin brothers are in the hospital one was in micu and the other in sicu they are receiving great care and the admin Tammy was so nice and helpful she has a winning personality and does great with dealing with family members she …

  43. I have a hard time walking and they refuse to fax orders to imaging place and will make me come in and pick up the order and then take it to the imaging place, even for labs. I think she is very thorough.

  44. I have been going here for years (Dexascans & Mammograms). CMM is a well-oiled machine – friendly knowledgeable staff, smooth and easy check-in. Love ’em. 💕 …

  45. The staff was very kind and professional. They were helpful during the pre-op appointment and punctual for my surgery. I would highly recommend them.

  46. Crestwood has very poor inter-department communication and the wait times at every crestwood office I’ve been to has been terrible with the exception of the women’s imaging center. The billing department is impossible to contact. They send …

  47. I went in for pre registration and I got the pleasure of meeting one of the nicest people I ever had to meet … Unfortunately it was her next to last day there .. Glad I had the opportunity to meet such a great Lady ❤️❤️❤️❤️

  48. The nurses and Doctors and front desk receptionist were all wonderful, positive attitudes, made me feel so comfortable. You can tell they love their jobs and working with people. The best experience I ever had, thumbs up all the way, keep up the great work. #womensbreastcenter#chateaudrive#

  49. They were very professional and quick with the service I had, a simple mri on a knee. In and out. Oh, if you have that government insurance, this is the cheapest copay compared to HH.
    Just saying.

  50. My visit was to the Crestwood Womens Center for my annual mammogram. Everyone is always friendly, they always put you at ease and make the experience as positive as possible.

  51. Exactly what I was wanting very pleasant atmosphere the doctors and nurses were so professional you would not find a better care for a patient when I was so worried about my sister they took such excellent care of her I love each and every …

  52. Delivered my second baby here and had a subsequent hospital stay a few weeks after and the staff was kind, empathetic and reassuring. My care team was relatable and knowledgeable which made my stay as enjoyable as it could be.

  53. Got to Crestwood at 1 for 2;30 appt. 15 min wait in lobby; 20 min wait in waiting room; 20 min prep time in preop. The op room after that with uneventful colonoscopy and endoscopy. Consider it a successful outpatient adventure. Thumbs up.

  54. The ER is not efficient. Waiting 2.5 hrs. in extreme back pain. Not once was an exam, or xray done. Given 2 shots(one for muscle spasms) and had to wait another hour to be discharged. Ridiculous waste of time.

  55. Had CT scan at Crestwood. Very easy access to register and move around to find locations. All personnel from those in registration to young man doing my scan were extremely helpful and pleasant . Very professional.

  56. I was suppose to have a procedure done on Friday, September 2nd at Crestwood. As of that Thursday I had not heard a peep from Crestwood. After dealing with the voicemail system of TOC (which I gave up on) my wife finally got through and …

  57. We had a great experience at this hospital all nurses and Dr. The only problem I had was with the lady at the front desk she was very hateful to some of the patients that came in… other than that Dr. Maddox done a great job and he had a great team to help him… Thankyou for a pleasant visit at your facility.

  58. waiting two hours for nothing I went because I feel bad and if I could know what I have without stopping at a hospital I would look for a cure for myself but go to the hospital and they tell you we can’t do anything for you you have to look …

  59. I am currently upset with the mamagram dept. I told them that my bp must be too low. I could not stay awake. They woke me up twice and did not offer to check my bp I don’t remember driving home or getting in the bed. When my family finally …

  60. Overall my stay at Crestwood Medical Center was average. At times they were severely understaffed and the patients suffered for it. Especially at night when I had a terrible episode and needed help. No one came for 2 hours. Also one staff member made really rude comment.

  61. I took my husband to Crestwood because he was projectile vomiting a lot of blood. We were triaged fairly quickly and the nurses got him settled in but….. when Dr. Montgomery arrived she looked in his throat and said his throat was raw so …

  62. I was greatly warmly by the associate that checked me in for my appointment and handled my paperwork. She was friendly and patient. Courtney conducted the exam. She was friendly, patient and courteous.

  63. The RN did not wear gloves while removing my IV and reek of cigarettes. The doctor had a nasty attitude from the moment she entered my exam room and treated me like I was an inconvenience. She even refused to return to the room to answer my …

  64. What an exceptional group of nurses and administrative staff. No wait time to check in, and was wisked to the prep area as soon as I checked in. The procedure was over and I was on my way in record time. …

  65. My experience at this hospital was amazing! All of the staff, nurses, and doctors were all so nice and made sure I was pleased and satisfied with my stay. They took care of me and my daughter. Overall, I loved the hospital and would definitely recommend other patients.

  66. Went to Outpatient services for a colonoscopy this morning and these guys were amazing!!! From registration to recovery! Everyone was so nice and friendly! It was pretty busy for a Monday morning and it wasn’t hectic! They were giving out …

  67. I went in to see Dr Lowery @ the Vein Center. Talk about a pleasant experience! From the time I checked in ,to the the nurse pract. that did my scan, Nice, proffessional folks, friendly and should you need someone to talk to while the scan …

  68. i’ve had an exceptional experience with crestwood. from the check-in process to being discharged, everything was smooth. the pre-op, post-op, and care teams were so nice and made my recovery their #1 priority. i had the gastric sleeve done …

  69. Dr. Lowery & the staff at Crestwood Vein Center are exceptional in every way. I highly recommend them as they go above & beyond in helping a patient understand the causes & solutions for their condition. Great place!

  70. Every one was Great. I was out patient for Dr Rice he and John and all the nurses or Great they made me feel special with all the attention they give. I think some of the nurses names is Bonnie, Connie, Pete. Wish knew all there names because they all need to be recognized . Thanks to all.

  71. Crestwood hospital was mostly a great experience with a few individuals that were not. I had an issue with a nurse that messed up my IV really bad including leaving me bleeding out while she went to go get help. I’m still taking meds and …

  72. Check in was slow. The waiting room out front was almost full and the one in the check in area was full. Appeared there was only two people performing the check in process until about 740am. It was over an hour from the time I arrived until …

  73. Thank you for providing personal and caring service at the Crestwood Madison Outpatient Center. Teresa did her best to make the test as comfortable as possible. I appreciate the little details like posting the contact numbers in the …

  74. I had to make an emergency room visit, and the entire experience, from the EMS to admin upon release was amazing. Every single professional was wonderful, put my mind at ease, and had senses of humor! I’m pretty sure these medical …

  75. The staff are amazing! By far best labor and delivery staff I’ve had and this is baby number 5. I will say that compared to huntsville the stay however is definitely under par. The beds and chair were so uncomfortable and there was not a …

  76. Had a Endoscopy done and was totally comfortable and pleased with the entire staff and all procedures. Went off without a hitch in record time. Could not be happier with Dr. Rice and his team. Job well done, Thanks a bunch ❤️😁👍 …

  77. Shockingly inept post-op follow up. 3 calls to surgeon’s nurse and have yet talked to a live human. This survey (2weeks post-op) is the first response from the hospital or surgeon.

  78. Was very disappointed in my overnight stay at hospital. Day crew and nurses were great but overnight crew not very useful. Hit button for help several times was told someone on way but no one ever showed up. Hip surgery so getting to …

  79. I woke up with severe pain going down my left leg. I decided to go to Crestwood Hospital. I was very pleased with Dr. Wayne Jones and his staff. Of course, they were short handed and busy but they did not let that stop them from giving A+ …

  80. I would recommend Crestwood Hospital as the best hospital in Huntsville. Very professional, very clean, awesome nurses and staff, awesome anesthesiologists, all around the best care I have ever received. Their is no comparison to what I …

  81. The wait time was the only complaint I had during my outpatient surgery. The staff, phenomenal. At each part of the process they took my concerns and apprehension into consideration. They made sure I was comfortable and understood everything that would be occurring that day. So far, best surgery experience I’ve had yet.

  82. My wife had major surgery today. The surgery went well and her care was outstanding. Not allowing anyone inside under the age of 16 is insane however. Our 9 year old son wanted to hug mommy before surgery and was denied that opportunity. …

  83. We got to Crestwood Hospital for my husband ‘s appointment. We took our 14 year old son with us. We live an hour and a half away. When We got there we we’re told our son was not allowed into the hospital in any area because of his age. Of …

  84. Excellent nursing staff. They absolutely made me comfortable and just seemed to love taking care of me/people. Most importantly they were real. They were not faking sincerity and caring I and my wife both felt like they meant it. That they …

  85. I was admitted to Crestwood for a Robotic Hysterectomy. From the moment I walked in the door, I dealt with the sweetest most professional group of people. They answered any and all questions, made me feel at ease and were so kind and …

  86. I went for diagnostic test in April. The testing itself was great. Very nice people. The registration was another story. The lady at registration was very rude. She insisted that I have a copay and if it wasn’t paid then no testing …

  87. As a first time mom, I had no idea of what to expect when it came to my delivery and hospital stay. From the moment we checked in at Crestwood Maternity Center, the entire staff was so friendly and attentive. The nurses cared so well for me …

  88. Every staff member was great! They took well care of me making sure I had plenty warm blankets, unable to eat before surgery my veins weren’t trying to cooperate so I had to get both hands punctured but the nurse took her time with me, …

  89. My first stay in a hospital for any reason was to deliver. What a great experience! All the staff in labor and delivery and recovery were amazing! From online prenatal classes, dedicated and caring nursing staff rounding, visits from …

  90. We had such a fantastic experience at Crestwood! The nurses and all of the providers & staff made the entire experience wonderful! If we have another baby, we would go back to Crestwood in a heartbeat. Everyone was excellent, but L&D Nurses …

  91. We had a planned c-section with twins and I had a tough post-op recovery. But every single person, nurse, doctor, lab tech that worked with us was absolutely wonderful. They made us feel well looked after and, while we were there for …

  92. I was really dreading the procedure spinal tap I’ve always heard it was very painful. Glad I was there I really felt no pain at all .A+ to Staffan doctor. Thanks

  93. All the employees at this hospital were so kind, friendly, knowledgeable, and helpful. They completely changed the negative opinion I had about this hospital that stemmed from a visit there in the 90’s.

  94. Very efficient and professional. Extremely pleased with the care I received during surgery & my 1 night stay. All staff was kind and quickly answered “bell” calls for the situation needing attention. I am happy with my stay at Crestwood.

  95. All they did was take my temp and my pulse and make me wait 3hrs just to tell me I don’t have the flu and that it’s an upper respiratory issue they gave me cough meds for a cough I don’t have and a zpack so I’m lucky enough to get the zpack …

  96. The staff is amazing as always. So friendly and caring. Very knowledgable in all they do and our family always appreciates their hard work and dedication!

  97. Super all the way around, doctors, nurses, staff, procedure, care, follow through, no negatives. Highly recommend Crestwood!! Kidney stone, 12mm, got blasted to smitherings, no problems.

  98. Very efficient, knowledgeable staff greeting the patient..The professional was very knowledgeable, kind and understanding. The equipment used and the cleanliness of the area was exceptional.

  99. Crestwood needs more staff for its appointment line. A 10-minute hold appears to be the norm these days. It’s a week later. They are getting better.

  100. Excellent facility and care from housekeeping, food service, technicians, nurses and doctors. Accolades to the following staff: Nadia, Carrie, Robin in the ER; on the floor: Dawn, Chris, Jalen, Elinor, Jason, Valerie, Hyacinth, Leslie, Dr Pavlik, Dr Shoaib. I hope I haven’t forgotten anyone.

  101. On Friday Dec 9th 2022 I went to the ER at 10 pm with severe abdominal pain, the admissions desk lady never asked for my I.D or insurance cards and had my age wrong on my admissions bracelet, got called back to triage fairly quickly then …

  102. I have never moved so fast for a procedure. I barely sat down until I was called back and then prepped. The staff was extremely helpful. I would definitely recommend Crestwood!

  103. Courtney was the greatest. She immediately put me at ease, explained the mammogram process and the reason why, and also what to expect next…10 out of 10 – strongly recommend.

  104. Went to crestwood with high blood pressure after Madison wouldn’t not do anything. They got me in a room right away and was very caring and helped me out. The whole staff was great

  105. They are very prompt and courteous and was there when you needed them so I can’t say anything bad it was all good the nurses were great and I appreciate that

  106. I went to the Crestwood Medical Center’s Sleep Clinic. The young lady was excellent. Her attention to detail, concern for my welfare general comfort was outstanding.

  107. Dr. David White and his staff at the Crestwood ALS Care Clinic are awesome. They are always friendly and concerned about your wellbeing and treat the patients with respect.

  108. Attending physician is condescending with no regard to patient’s opinion or concerns. I was left in my own filth for 4 days because no one cared the slightest. When I was able to get up and felt strong enough to shower alone, it took 2 …

  109. Crestwood is a great hospital! From the E.R. to the hospital itself i was treated with such kindness! They made sure i was taken care in every part of the hospital! I would go there if i need to go to a hospital!

  110. Unbelievable experience. Very fast check in. Very quick move to pre-op. Staff was second to none for attention and courtesy. I was kept comfortable the entire time. (until the pain block wore off…not their fault….knee replacement)

  111. I’ve been here a couple of times and the staff has always been dismissive or condescending. I have multiple sclerosis which can cause a lot of different issues and uncertainty. Currently my left arm is numb and was considering going there …

  112. I had low back injections performed by Dr. Chin from sportsmed. Dr. Chin and his staff is simply the best of the best.
    Crestwood hospital where my procedure was performed was outstanding. From check in to check out.

  113. From the beginning to the end of my surgical visit, the staff treated me with professionalism and exemplary patient care. Direction given and what to expect was provided thoroughly and concise, from pre-op to post-op.

  114. I have never been more hurt or embarrassed at a medical facility. Ashley Mashburn set up a follow up appt for Depression and Anxiety and a follow up for my injured hand/ wrist. When I arrived for my appt I was told by the receptionist that …

  115. They were unattentive. Took over an hour to get pain meds after back surgery. Asked for coffee at 4pm and didn’t get it till breakfast the next morning after I had to call them at 8am to see if I had breakfast , coffee or even a nurse…smh. the doctor was the only thing I could appreciate about the place.

  116. My Crestwood Woman’s Center took
    Only thirty minutes for two separate procedures! Staff was so kind and understanding and had a great sense of humor also! Can’t get better than that!

  117. Cannot say enough good things about this hospital. They have been amazing every visit. The staff are super exceptional at their jobs and you can tell they love working there, makes such a difference in the quality of care.

  118. The staff and services provided were professional. Having to wear a mask after multiple global studies show they are ineffective is truly perplexing. Peer to peer and white papers written RE same since all this started. The cleaning …

  119. DO NOT GO HERE IF YOU NEED ANY KIND OF MENTAL HELP. They will stick you in a room for days in the er with no interaction with the doctor. The desk nurses are rude and confrontational. You have to beg for any kind of treatment. After this …

  120. Everyone was very friendly in admissions. I got a ride in a wheelchair which was a surprise because it was a long way down to where I was having a procedure. The staff was great!! Everything flowed and I was out before I knew it. It was a wonderful experience.

  121. I called to use the restroom for and hour and a half and when the person would answer my page she would say “aight” and hang up. When my nurse finally came in he told me no one ever told him I had called. My cousin had even called up to the …

  122. I visited your ER last night. I was there for 4 hours and finally left without seeing a doctor. I was not the only one, when they did call someone back they called a list of names of people who had given up and left. The employees were great but they can only do so much. My visit to your ER was terrible.

  123. I went for my yearly mammogram, it’s such an easy process. It’s efficient and the staff are friendly. They make an awkward thing less awkward. Would highly recommend Crestwood Women’s Breast Center.

  124. Everyone was great to me and everything was good except for when I woke up from the anesthesia they handed me my clothes & told me to get dressed, and then they put me in a wheelchair and rolled me out to my husband. They did not even offer …

  125. I had surgery on my wrist on 10/21 and from start to finish it was friendly and professional. I knew exactly what was going to happen from the surgery through recovering from the surgery! Thank you so much for alleviating all my concerns and keeping in touch with my family!

  126. I recently had a sleep study done. The room was clean and comfy. The staff was awesome. The person that monitored me was professional. I would definitely suggest if you’re having sleep issues to have them checked out. I will probably have to get a cpap.

  127. Checked into the Imaging Center and I was greeted and welcomed in. The checking went smoothly, and the wait time was short. The xray tech worked quickly and thoroughly. I don’t think I was there more than 45 minutes!

  128. The staff members were informative and attentive. One critique I have is to send out a reminder to all RNs about wearing gloves when attempting to start an IV. I would rather not be at risk for an infection because somebody is too lazy to …

  129. I had excellent service from everyone, Registration, Awesome Nurses, Nurse Anesthetist and of course Dr. Rajesh Patel, Gastroenterologist is always awesome. Both of my PCM’s got Dr. Patel’s Procedure Notes on the same day of the procedure. …

  130. I had blood drawn in Dec 202 and was very pleased that I was in and out in only about 20 minutes including registration time. I submitted a very negative review in 2021 due to waiting over 2 hours just to get blood drawn. Crestwood has obviously done something to improve their service.

  131. Everyone at Crestwood was very kind to me and all the nurses were good to me before and after my surgery. I don’t have one complaint. Thank you Crestwood!!

  132. The staff was AMAZING and helped us with anything we needed. Anytime I called for someone, they were there in 5 minutes and answered any questions we had! 10/10 recommend them for any surgical needs!

  133. Horrible
    Treated rudely. Husband severe patient. We use Crestwood because we haven’t had any issues in years. Our preferred hospital. Before he has to go again may be …

  134. My procedure went well and the staff was pleasant. However, I was told after my outpatient procedure I would have a phone call from the nurse to check on me. I never received any form of communication from Crestwood.

  135. Everyone was professional and pleasant but appeared to be in a rush. I felt like tension was in the room. Everyone seemed to be in a hurry. It felt chaotic to me. In the midst of it all, my glasses were misplaced, which is frustrating. …

  136. I was Very pleased, thank you everyone for taking care of me! Dr. Curt Freudenberger told me he could fix me up and he did! Thank you and Staff for all you done. I don’t have any nerve pain! It feels great to feel good! Thanks 👍👍😊 Stan B …

  137. The staff there were simply amazing! They attended to my every need very promptly to ensure my health and my babies health were priority! Not one single person made me feel unwelcome! I especially like to send a special shout out to Nurse …

  138. I found Crestwood to b compassionate (Beth Brown, PACU, Dr. Foster Anesthesia, John Martin, Anesthesia, Kaitlin 7p-7a RN, and competent.; on time care delivery. I cant say enough positive comments about this orthopedic floor. Dr. Clayton, brilliant. Vince, CRNP exceptional.

  139. Every single person that I interacted with – including nurses, techs, check-in personnel, doctors, etc. – were friendly and seemed genuinely caring and helpful. I interacted with a number of new staff – but, felt that they were well qualified. Checkin was slower than anticipated.

  140. Crestwood used to be a place I would love and trust for myself and my family members, but after my experience last night if sitting and being treated the full 7+ hours I was there in “sub waiting” that opinion has changed. I was given IV …

  141. I was disappointed in some areas of my visit when I went for my colonoscopy. Workers for the most part were nice. However the wait was too long. Also, I’d never had a colonoscopy. I was nervous and wanted my son to sit with me. He wasn’t …

  142. I was very disappointed in the center. When I arrived they needed my insurance which wA fine. Then said they needed prior approval for CT- scan. They said they called & left a message, I had no message to call rhey. My appointment was at …

  143. The ER…admitting person was quick to get me in. Triage was nice. ER and hospital generally speaking is run down. I used to choose this hospital over the other. The ER staff seemed uninterested in my pain or comfort level. I’m not a whiner …

  144. the care i’ve gotten here has been amazing all except maybe once. one time I had an extremely long wait in the ER and I ended up leaving and just going to urgent care the next morning, but a lady who worked there called me to check in on me …

  145. I know that hospitals are struggling with being short staffed but you would never know it by the care I have received here at Crestwood Each time I hit the call button response has been less than a minute and every person I have been in …

  146. I was impressed with the pre operative care I received. Post operative care was upsetting and one of my nurses was rude and hateful. Meals were less than peasant. …

  147. I was there yesterday but prior to arriving I called the ER to see about wait times. I understood why they couldn’t do that. When I told the receptionist in the er that I had chest pains, she very rudely said “then call 911” and hung up on …

  148. From the moment I was admitted it became so abundantly clear that the main concern was their own liability, not the patient. I get it in this world of TV lawyers on every channel they have to take caution, but they have taken that …

  149. I have received wound care twice actually from Dr. Parker.. the staff and Dr Parker were always so accommodating.. professional and caring to me and my schedule.. They got me back up and running which I was so happy about.. highly recommend ❤️

  150. I had a total knee replacement outpatient. I was and very pleased with the care I received and the results. I am abt 3 weeks out and doing well. Dr Cobb Alexander and Crestwood make a great team.

  151. After my hysterectomy they were more worried about discharging me as soon as possible instead of looking at my chart and realizing I’m severely anemic. So they sent me home with a paper telling me I have extremely low iron levels. If they …

  152. I have positive experience. It was my first time as a patient at Crestwood out patient facility. Everyone was kind and professional. I was a little nervous that morning. Everyone was great. Thank you: Robin McLean

  153. I had outpatient back surgery 4 weeks ago. Everybody was great in preop. I woke up after the surgery in terrible pain & was crying. The nurse in recovery acted frustrated that I wasn’t keeping my eyes open. She told me a number of times I …

  154. A couple weeks ago I woke up from anesthesia to Keith and Kayla. I’m sure they thought I was just loopy from surgery, but I said I would leave a good word about them. So here we are. They did a great job. And shoutout to Andrew the CT Scan tech, he did a great job explaining everything.

  155. Everyone at Crestwood went above and beyond to make this experience as comfortable as possible! The staff was so sweet and exceeded all my expectations by calming my fears and giving me as much information as they could. It was a very pleasant visit!

  156. 2nd time on that wing and I saw the familiar faces. Everyone was always nice and explained things the way they should. Nurses gave you information and let you make your choice…no guilting or gas lighting here. (Compared to experiences …

  157. I have had several surgeries at Crestwood. From in processing to discharge the staff has always been pleasant and professional in their interactions with me. This visit was without a hitch. Huntsville is lucky to have Crestwood to help with their medical needs.

  158. The staff at the Crestwood Breast Center are awesome! Every time I get my mammogram, I’m a little nervous. But, the technician is always super nice and provides a little distraction. Thank you!

  159. Went in for back surgery and the surgeon working on me did not put in the correct pain meds. The ones prescribed from him all have an ingredient that I am allergic to. The night time nurse (Michelle-working 3 East , Room 374 on 28 Nov) …

  160. Had foot surgery at Crestwood. Was the best experience I’ve ever had at any hospital. All the staff from bottom to top were excellent 👍. They all seemed to genuinely care, and we’re like this from the initial walk to the door, till they assisted me getting in my car. Can’t say enough thak you’s to everyone that I dealt with. …

  161. I was sent to Crestwood Emergency Department by my physician. He had gotten results of a recent CT scan that I had a few days earlier. Upon seeing a narrowing in one of my arteries of 75% he advised me to go to the ED ASAP. After waiting in …

  162. Crestwood nursing staff took good care of me with a pretty quick in and out that morning in the interventional outpatient center. I was having a picc line put in temporarily after a failed port surgery over at Madison Surgery Associates. I …

  163. The staff at CCI are all wonderful, caring people. I had a CT scan today and felt completely at ease as they talked me through the whole thing. You can still spread joy even though you may be going through something not so pleasant. Thank you for caring. ❤️

  164. We had 1 nurse that listened to my husband about what his normal temperature was. He ran a fever and after medication it continued to go up. The nurse in charge ignored it and he had a fever for over 4 hours and after seeing it was …

  165. Wonderful staff! Surgery went much better than I expected. The surgical staff to the nurses, they keep you comfortable and walked you through the whole process. Always felt I was in good hands.

  166. The hospital stay was pleasant and the staff was thorough and kind. However, I feel as though I was released to early. They also discharged me without a replacement of my medication that placed me in the hospital. My second visit to the …

  167. Crest wood Sleep Center needs a six star rating! I was overwhelmed by the treatment I received last night 11/30/22 – what a Great Experience it was to have this kind of exceptional treatment by highly trained technicians – especially Megan …

  168. I had a biopsy of my thyroid at Crestwood hospital. From the doctor all the way down to the registration clerk with the deep southern drawl, everyone was kind, friendly, personable, efficient, and explained in detail every step that was …

  169. I had outpatient surgery in September 2022. The only complaint I have is not having someone from the hospital take me back to pre-op. Instead, someone from the Front Desk sent my husband a message for us to report to the desk. They gave me …

  170. My experience was very good. Staff, Nurses and Doctors were great. One Nurse in particular was excellent. She treated me like I was her mom that she was taking care of.

  171. Everyone was very nice too me during my surgery last Wednesday July 20. I’ve had many surgeries on my neck and spine. Each one is harder than the last. I apologize for my behavior after surgery. I didn’t know what was going on and was in a …

  172. I was unpleasantly surprised with my experience having minor surgery here recently. The front desk staff in the outpatient waiting room was rude, uncaring, and dismissive. The nurse in pre-op looked like she hated her job and never asked me …

  173. Nurse care in recovery could have been better. The lady was kind, she just seemed very stressed and they appeared to be under staffed. It took forever to get crackers to help settle my stomach. She brought one cup of a diet cola, 30 …

  174. I have been having mammograms at the Madison location of Crestwood Imaging for many years. The people at this location are very efficient and very friendly. I have had the same mammo tech almost every visit: Teresa. Today I had Courtney for …

  175. I worked with Cynthia to develop a nutrition plan after my diabetes diagnosis. I went in with low expectations thinking it was just a step in a process. But she was very knowledgeable, and provided me with valuable and usable information. She even showed me how to use the device to test my blood. Highly recommend if dealing diabetes.

  176. Good pleasant staff who were nice and comforting. Dr. Diane Winters is an excellent surgeon who was very nice and explained everything to my family. She also gave them an estimate of my time I’d be in surgery so they could go get some …

  177. The emergency room was filthy and understaffed. There a very nasty nurse who had the staff terrified of her. I had surgery scheduled the next day in the outpatient surgery center. It is an outstanding center with excellent caring staff. …

  178. Nurses were great. Procedure went fine. Long wait til they took me back (1/2 hour after my supposed procedure start time). When I politely queried about the wait time at the desk, woman was rude (“if we didn’t call your name, you don’t need …

  179. Systemically things need to be improved. Overall my brief stay was ok. I think it’s important to get information from patients but also listen to what is being said . Allergic reactions are not fun at any level. If someone has had a …

  180. Extremely rude, slow, unprofessional, and there is no transparency as to what is going on. I know that you have to focus on who has the greatest need in the ER, but that doesn’t mean you should or even need to ignore and neglect any patient …

  181. I had a wonderful experience overall. My team of doctors, nurses, and admin personnel were top notch. My only complaint is that the outpatient surgery center is hard to find in the dark. It needs better signage to direct you to it.

  182. Crestwood outpatient facility was beautiful in and of itself. The staff were all attentive and caring. Their process for admissions and medical care were very efficient and excellent.I felt cared for by everyone who assisted me in all capacities. I would highly recommend this location and personnel by the treatment that I received.

  183. This hospital overall is a good place. The staff is friendly. However, after having day surgery I was rushed out the door. No one showed us how to clean my peg tube or anything about using it. The nurse who put in my IV stuck me 4 times and …

  184. This was my first time visiting the Crestwood Outpatient Center in Madison. Check in was fast and efficient. My wait time was less than 5 minutes for my mammogram. The XRay Tech took her time to get the best images and I appreciated that, …

  185. My first visit to Outpatient Services in Madison on Hughes Road was a great experience. The staff members were highly professional and completed my tests efficiently and explained everything thoroughly. I appreciate the patient portal for fast access to my results.

  186. I was given the BEST care from the time I got to the ER till I went home 5 days later. They were all very nice and checked on me often and kept me informed on each and every plan they had to help me recover safely and quickly. I wish I …

  187. Everyone was wonderful from the time I walked in. I would like to thank you all very much for taking care of me. Nurse Dawn on 2nd shift was really amazing. Dawn checked on me often and I am tell that she takes pride in her job and really …

  188. My recent visit to Crestwood Medical Center in Madison, AL for my yearly mammogram was a very pleasant experience because of the patience and patient-focused staff at the center; especially Teresa. She is so accommodating and you can tell …

  189. The surgeon & his team were absolutely incredible. I knew Jesus, himself was in them & I felt confident about the situation. The hospital staff perhaps had too many patients to manage in surgery; so their barely read my file & began …

  190. The service I received was top notch. From check in, to my discharge, everything went great. I was quite nervous about my surgery but they relaxed me. I stayed overnight and the nurses and tech that assisted me were so awesome. I didn’t want for anything as they were on top of it.

  191. I have been going to Crestwood Medical Center in Madison Alabama for years and love it for the most part (my only issue is with the check-out staff, they aren’t always attentive). Teresa is my mammogram technician and she’s simply the best. …

  192. I’ve had several appointments at the CHF Clinic, and I rate their service and personnel very highly. The nurses are thoughtful, courteous and very efficient. After testing, the chief nurse modified my prescriptions, and the changes seem to …

  193. I had emgcy gallbladder surgery recently. Waited maybe 20 minutes in the ER before being taken back. Everything happened pretty quickly. All the staff who worked with me were professional and friendly. It was my first such visit to …

  194. Thankfully I do not need the services of Crestwood often but I have always found it to be a worthy hospital. This week was no exception. A planned surgery was handled by a competent, kind, and professional nurse & doctor staff. No matter the time of day or night my needs were provided for with grace, knowledge, and patience.

  195. I have never experienced a procedure where everything ran like clockwork with no delays. I was in and out in about 2.5 hrs. – surreal!! EVERYONE (Reception and Registration personnel, Nurses, Doctors, etc.) was pleasant, professional, …

  196. Lord these Angels over here really know how to ease the nerves of a worry wart. Thank you all so very much, from Head nurses all the way down to security. I know a review doesn’t do justice and there’s too many people to shout out individually. I would just like to say Thank you Thank you Thank you.

  197. There are not enough words to thank this amazing staff. I was there for further testing after the results of my mammogram done somewhere else. They were professional, supportive, and comforting. Praise God everything was ok but even if it …

  198. From the patient side everyone was great. From the care giver side not very good. Nursing staff was great except for communication. No one ever notified my care giver on completion of the surgery. She didn’t even get to speak with the …

  199. The.service was great. They just need a lot of help. The ones working are doing their best but not enough people on staff. Only so much 3 people can do for so many in hospital. I was there over night for back surgery and was taken care of …

  200. I went for a mammogram at the Madison location and the receptionist was polite and checked me in right away. Courtney did my mammogram and she was great! I felt comfortable with her she was both pleasant and professional. She asked me questions, then followed up so I knew she listened to my responses!

  201. Highly recommend this hospital. The nurses were top notch. The doctors are wonderful. Everyone that works there is so friendly. The receptionist to the discharge nurse is a 10. From the time I entered the doors I and my family were treated so kind. They are the most compassionate group of people I have met.

  202. Recently visited for a simple outpatient procedure. Wait time was a little bit long, but it was a very busy day and end of the year so not unexpected. From check in to recovery all of the staff – doctors, nurses, check-in personnel were …

  203. Just had surgery at the out patient center! The nurses and staff were super nice and very understanding! I had to spend one night due to my particular surgery and the care I received all night long was amazing and helpful! (Way better than Huntsville hospital in my personal experiences)

  204. Best Hospital I’ve ever been to. They made me feel comfortable, explained each step, and had me in and and out in a reasonable amount of time. The nurses doctors and techs were so kind and answered any and all questions I had. I will having …

  205. I was admitted at Crestwood for preterm labor. I stayed six days. My daughter stayed 12 days. I absolutely loved the staff. From doctors to nurses to housekeepers. They was were kind. They were patient. They were thorough… My absolute …

  206. I went to the hospital to have a bone spur removed. From the moment we arrived the staff was very friendly and helpful there was no attitude of let’s get you done and out of my way. The Nurses were very concerned about me and explained …

  207. Went in for and in and out lower lumbar L4 and L5 procedure. My recovery did not goes as planned but my nurse helped me through it all. He understood what I needed and worked with the doctor for me to get the right neaseu medication and …

  208. Easy outpatient check-in, nurses promptly took me up for prep. The hospital was very clean and everyone followed Covid19 protocols. Efficient friendly nursing and staff. Soon I was taken for the procedure where the doctor and staff told me …

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Location

1 Hospital Dr SW, Huntsville, AL 35801

Crestwood Medical Center reviews