We have six locations treating illness, injury, preventative care, your urgent healthcare needs, and open 6 days a week. From X-ray to flu shots, we are there when you need us. We value our patients and work to make their experience at Crossroads Medical Group friendly, professional and positive.
| Saturday | 8AM to 4PM |
| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
| Friday | 8AM to 6PM |
491 Sage Rd N Ste 200, White House, TN 37188
Excellent care!
Great place and staff
Look good, feel good, care good.
they were very rude.
Dr kendred is awesome
Quality medical services from doctor Reece
Jessica Johns is so friendly
Laid back, friendly, and efficient. 🙂
Rude. Cant open on time. Can’t manage their finances.
Everything went smoothly with my visit !
It is worth the wait. Great staff!
Fast and professional setting! Thank you
I think the average wait time on their site is way wrong!! Need more staff!
Fantastic patient care, excellent providers!
This is a great clinic with friendly and helpful staff.
Very convenient and helpful.
The best service in a reasonable amount of time. Thanks Jessica!
Great Team !
This place is suppose to be a walk in clinic and it’s a lie they take back how they want when they want, we waited for an hour watching people who have came in after us getting called back before us
Service is absurdly poor. Don’t bother unless you have hours to waste. They have a very loose definition of the word “appointment.”
Chris and Lynn are really great. Thanks for being there for us.
Needed stitches and the walk in clinic took great care of me.
Great team that provides great care.
Very caring and thorough
Understaffed takes an hour to treat one person while the only doctor sits in a break room drinking spada while I’ve waited for 3 hours
Incredibly friendly and professional staff. Would definitely recommend.
Dr. Jordan is a wonderful caring doctor. Clean office. Highly recommended.
My provider, Lynn Medley, always includes me in my care and takes the time the listen to whatever is going on!
Great staff. I would let the people who work here preform open heart surgery on me.
I have been seeing Dr Jenkins for several years. I love the entire staff. Always friendly and helpful.
All went well. Waiting time was short. Provider was cordial and explained my progress and what to expect in the future.
I personally know one of their staff, they always have the best interests of their patients in mind.
Very satisfied with the service I get from my doctor,ms medley
Always caring and concerned with my needs. Will be going back.
Great care and great people. They took care of me when I had a stomachache after eating seven hot dogs for dinner.
Everyone there is great! Very professional and thorough. Best doctors I’ve ever had!
Dr Jenkins and his staff are awesome. Keep up the good work. You are all HERO’s in my opinion.
Jessica was the perfect professional and made my experience 100 times better. Thankful for her and the rest of the staff.
I came in and saw Dr. Kindred. He and his staff were quick and friendly! They had me back to 100% within a couple days, great experience!
Been with them for several years. Dr Jordan and his staff are extremely professional and go the extra step to work with you to ensure the best care possible.
Abigail is one of the most knowledgeable people I have met in the medical field in a long time! Thank you so much Abigail!
absolutely ridiculous.. they took my insurance information when i made an appointment with no problem, once i arrived they told me they couldn’t see me because the doctor wasn’t specifically on my card then when i offered to pay cash they …
For the most part, the staff have been wonderful and caring. I’ve had a few incidences with the front desk staff were… less than.. kind. Overall they have been wonderful.
Been going there for a very long time. The doctors are great had a great interaction with Christian Joy she was a joy to deal with LOL
Dr Medley was very patient and got me in quickly. She is awesome. I would refer her to my friends
Dr. Kindred is a wonderful Physician. He truly cares for his patients, and works diligently to give them the best outcome.
Lynne Medley provides first rate care and shows genuine compassion for her patients.
Crossroads is the place to go when you need some help. The walk in was full so they sent me to see kailey in the main clinic. She was quit k and efficient. I was in and out
It is awful! I have been waiting over two months to have my medicine refilled after the pharmacy has called them MULTIPLE times! My provider herself is a sweetheart!
Dr. Jordan and the other providers at Crossroads have taken care of me and my husband for years. We’ve gotten the best care here and would highly recommend them.
If you’re looking for a walk in clinic for children, this isn’t the place for you. The staff seems to be mad about working after hours and their bedside manner isn’t great with kids. Plus, the wait time seemed unnecessarily long. It’s like they’re in slow motion!
Go in with a sinus infection, which I have got several a year since I was a kid and they send me home with cough medicine. No antibiotics no steroids tells me to take Tylenol. Plus my deductible is met for the year and I don’t pay a copay …
Jessica J. was absolutely amazing! She was kind and thorough with answering my questions. I have made this my main care provider because of her!
Been going there for years to Dr Jorden so I had trouble with my knees so he referred me to Dr. Kindred which is in the group of Dr’s at crossroads medical group. I went to Dr kindred twice and he helped me out but when I got my Bill for …
I would give 0 stars if not for the fact that they do have actual licensed staff. Other than that,this is the most horrible place to bring a sick or injured person. I live very close to this facility and, in the future, will drive by to go …
Lynn was absolutely amazing she listened to what I had to say and you could truly see she cared! Also the reception area was very kind and friendly!
Dr. Jenkins is one of the best Drs I’ve had and Jana Moore is very personable and friendly best medical center around
Went to White House clinic today. This place sucks! Staff is super slow and not engaged. No reason for response from owner. I will just simply never ever go back. This is not a walk in clinic. They take appointments and try to fit you in between them.
This place is ridiculous! I came for a drug screen test/physical for preemployment. I had to cancel all of my plans for the rest of the day because they are SLOW!!!!! I came here an hour and a half before my next appointment 30 minutes away …
They charged me 30 bucks for a no show, which I showed up for. They also charged my insurance for the same day I supposedly no showed . When I asked the receptionist she said “WE don’t do billing” ?? She is the same one that collected my no …
Love the staff and providers at Crossroad Medical Group. Always friendly and efficient. They take their time and listen – which is so important when you’re talking about your health!
This is for Crossroads in White House. I went for routine blood work on Friday and today the nurse called and said to come in for results. The blood work is fine because I can review it online. I refused to come in and pay another copay. I …
Takes forever to get back to see the doctor then another 30 minutes at least once you get back to an exam room. They are not very negotiable at all when it comes to billing when the healthcare system is already screwed up. And the receptionist is not very friendly or helpful as you would expect one to be.
Never go there if you want real care. Every prescription they ever wrote for me was wrong and some took weeks to get resolved. Call back only if they feel like it. And if you have a sick child with TennCare you must jump through hoops to …
Waited for one prior authorization for prescription nearly 3 weeks, even with insurance company calling nearly every day to no avail. They blamed it on the insurance company, however they sent in the PA in wrong and that’s why it was denied …
Excellent care and great staff! Although wait times are long, the staff going in and out all day long in all kinds of weather, they deliver quality CARE because they seem to truly care.
I absolutely love this Clinic. Very friendly staff. Lynn Medley has been my nurse practitioner for over 10 years. She is a very caring, and trustworthy nurse practitioner.
I would give a 0 if I could. I have had nothing but problems with this place over the last 2 years with my meds. I have had to go in every 6 months just so they can charge me with an office visit to give me the meds that I need for …
This place should not be considered an urgent care facility. 2 hour wait in my car and counting, have not seen doc mymymymcatcar,fand still and carcarcar,carand have not
Simply too many recurring issues for simple medication refills. For regular medical treatment I’d definitely recommend looking elsewhere. Only giving two stars because the walk-in clinic itself has been great to deal with for one off illnesses.
Complete sham. Every time my husband has been seen they say he owes money from a previous visit in addition to a copay. Each time we verify our account is up to date. Next visit, same thing happens. I suggest if you visit to request a …
Listen to the other reviewers and do NOT go here. They took 3 co pays from me before finally referring me to a specialist for my wound. And that was only one of the several issues with this place. Everyone from the receptionists all the way …
I’ve been with Dr Jordan and his staff for several yrs. Altho I do feel like the front desk staff at WH location could be a little more friendly/outgoing (front desk ppl in Portland are fabulous) Dr Jordan, the nurses and other dr’ s I’ve …
Lynne Medley is great! She does an outstanding job at the walk in clinic in White House. I do not want to see anyone else but her!
This place is like the Titanic. Every visit they seem to be worse and worse. Understaffed overcrowded. Rude nurses who are probably needing a career change. Money mongering “professionals” whose diagnosis makes me question where they went …
Regardless of where you go, a wait is just part of it!! They always get you in according to time of arrival. They are friendly and I like how they get Back with me every time I call and leave a msg for the Dr or nurse. Smiling faces and friendly personalities go along ways. Keep up the good work !!
I’ve been going to Dr. Jordan for several years. And he’s super friendly and a people person. This past Saturday I had to go to the walk in clinic and every single one of the ladies that was working was over the top sweet. I’m so thankful to have this right here in our community. Thank you to all of the staff at crossroads! 🙂
I came home one night late from work only to realize my son was very ill. We ended up making into the immediate care just minutes before they closed. We thought he had a streph throat but Dr Chelsea Sparkman determined instead he had a …
Y’all need someone to answer the phones? Might wanna put out an available job for that. Have questions about something I was just seen about and have been in contact with someone with COVID since then and figured I would ask questions from …
I feel fortunate to have such a versatile medical facility in our community! They have several locations, but the location in White House has multiple providers available daily. You can walk in our make an appointment. They are here for …
My whole family has been seeing Lynne Medley, NP for years. We would highly recommend her. Extremely knowledgeable and won’t sugar coat what you need to do with your health. That is someone who cares.
Jessica is a great kind person. She’s very gentle when giving me allergy shots and I berly feel them. The other nurses are nice and friendly
This clinic has friendly, caring, and knowledgeable staff. I especially love my nurse practitioner, Lynne Medley.She gives me excellent care and I never feel rushed.
Lynne Medley did a great job during our visit. She was very friendly and personable. Couldn’t ask for a better doctor’s visit. Thank you Lynne!
Excellent team and an excellent experience every time I go here. So grateful it’s in White House and so community driven. Thank you to the doctors and staff for being caring individuals and healthcare providers!
I would like to say that I have been going here for many years. They have great staff and doctors. Yes sometimes I have to wait, but that usually means they are busy or that the patient/s before me might needed them longer than planned. Who doesn’t wait for health care. They are very easy to deal with. Great place!!
The doctor or nurse (woman) that was there 09/15/2021 was the most uncaring person I have ever encountered when needing medical attention!!! I walked out and went to the ER, of course they didn’t care after I had already paid. Never use this place.
We’ve always found Crossroads to be helpful and caring. Our family uses Dr. Jordan, but have also seen Dr. Jenkins as well as the nurse practitioners and we found them all to be helpful, caring, and engaging, allowing us to have input and …
The Urgent Care is great, if sometimes there is wait (to be expected at a walk-in), but they always have taken the time to really listen once I get into the treatment area. …
I’ve gone to Crossroads for years and have had no problems. Since Kayli Krasnow and her nurse, Nikki have joined this group, the experience has been exceptional. I have medical appointment anxiety, but Kayli puts me at ease and I trust her …
Lynne Medley is an amazing, caring, thorough provider. She fights for the patient to get whatever care is needed. She is a one of a kind provider! The group as a whole is amazing as well…always kind, courteous, and responsive to your needs!
I visited Crossroads Medical Group for the first time last week. I saw Dr. Jordan. He is a very nice, knowledgeable, professional down to earth guy. I think I will really enjoy having him as my Physician, he gets 5 stars! The reason for the …
Abgale NP & Dr. Steel have no compassion for patients, it’s all about them not the patient. Too bad the previous staff no longer work there.
Have received nothing but excellent service from Crossroads in White House!!! Carol Lynne Medley is the best doctor ever!!! She is so kind and truly listens to whats going on and genuinely helps!!! She is more than a doctor, she treats you like family!!
The White House clinic:
As a walk-in, I expect to have to wait. That is my choice. I had an appointment tonight however, for which I was a half hour early. I was perfectly fine being …
I’ve been to this Crossroads Medical Walk-in several times for care and testing, and I can say with confidence, they are top notch! Chris, Lynn, Jessica, are all wonderful at what they do and make a great, professional team. Thank you all. …
Crossroads has been my go-to center of care for well over 5 years now. Nurse Lynn and Jess along with the entire staff at the walk-in group are expedient, communicative, funny, helpful and wonderful people. I’m very grateful to be in their care and will continue to come to nurse Lynn.
I always get wonderful care here. They are genuine in their concern for your health and wellbeing. I have never had a disappointing visit. It is nice to feel like my wellbeing is a priority! They follow up quickly on test results and do what needs to be done as quickly as possible to get you feeling better. Highly recommended.
Had an incredible experience at crossroads of Whitehouse from Whitney at the front desk to the nurse and physician Abigail, I highly recommend this practice! I’m very pleased and will be back for more care!
Hands down the worst experience I’ve ever had in a doctor’s office. The nurse was so rude to me and talked down to me like I was a child. After waiting in my vehicle for an hour ,she came out and told me because I hadn’t been seen in 6 …
Wonderful patient care from the moment we walked into the facility and was greeted by Chris. The entire care team treated us with a caring bedside manner. Very knowledgable, informative and willing to go the extra mile to ensure our needs were addressed. This is the reason we keep coming back. Highly recommended facility.
I don’t know why I have ever been anywhere else. Customer service is phenomenal and I’ll never see another doctor besides Dr. Lynn. She does a fantastic job of taking care of her patients. I would highly recommend crossroads for any of your medical needs.
Got here at 8:22 AM doctor finally come out at 10:17 AM. There was about six cars that came in after us and left before us. They should warn you of a wait time when you get here if it’s gonna be two hour wait at a walk-in clinic. Good grief.
I have been to Crossroads medical for a few years now. The staff has always been helpful and understanding. Even during the difficult time of COVID and times being so unpredictable they have remained positive, friendly and available. They …
Nurse practitioner Lynne Medley is fantastic! She takes the time to listen to your concerns and issues. Ms. Medley is always professional and caring. She truly cares for her patients and it shows. I also appreciate the drive thru service during COVID. I would highly recommend her.
I have been attending Cross Roads Medical Group for a few years now and was shocked to read anyone thought the nursing staff was rude. I have seen both sides of the practice and every single nurse, technician have been wonderful. …
What an amazing staff!! Every time I come to crossroads I know I’m going to get the best care and service.
I’ve been going to Crossroads for about three or four years. No complaints! Lynn Medley is just the best. She’s a great listener and has helped me immensely.
The absolute worst medical facility I’ve ever been to. If you need them to contact you about a medicine refill, forget it. I needed an inhaler refilled, but due to pregnancy, I’ve run out quicker than usual so my insurance asked me to …
The whole Walk-In Clinic team is great and provide prompt service. I’ve recently visited them twice in the last month, and they’ve done a great job. Lynn Medley also went over and above to help my son with a nasty gash on this leg; waiting for him to arrive and treating him after closing hours. Thank you Lynn!
Absolutely love Lynn Medley and all of the great staff at White House Crossroads Medical Group Walk-In Clinic! They are always friendly and very accommodating! It gives me great confidence to know that when any member of our family needs …
I had to reschedule an appointment and I was charged 30 dlls. I was told over the phone that I wasn’t going to get charged. I show up for my appointment and I was told I could not see the doctor until my payment was completed. Very …
Our family loves the staff at the Crossroads Medical Group Walk-In Clinic in White House. Everyone greets you with a smile, they make you feel at ease and you know that they care about you as a person and your health. …
This clinic and its personnel are always warm and courteous
when i arrive. They are always very helpful and are concerned with my medical needs. They are extremely efficient and very knowledgeable when giving my …
Our family has been patients at Crossroads Medical for years and have always received quality care. Yesterday my son and myself were being seen in the walk in clinic. We had an insurance problem arise that we were not aware of. I wanted …
Lynn Medley is the most wonderful provider I’ve ever had! She is kind and listens to her pts. No one wants to feel like their doctor isn’t listening, but she absolutely does! She has never made me feel stupid for asking questions, and is …
I’m giving crossroads 2 stars ONLY because they have always had a problem calling their patients back. It’s no wonder they have a message saying please do not leave multiple messages because people aren’t receiving calls back like they …
The walk in clinic is so convenient. Lynne Medley is our physician and she is wonderful! She is ALWAYS so personable, friendly & helpful. She takes excellent care of my family every time we go. We always get excellent care. We are very thankful for the walk in clinic and Lynne Medley and appreciate all she does for us.
My daughter was puny one day, then woke the next day with a raging fever and just miserable. I tried to get into her pediatrician, but Crossroads opened earlier… And I’m so thankful! Abigail Davis was so patient with my girl. She was …
Thank goodness for Jessica J!! My husband is taking a medication and just needed a couple more weeks worth to get rid of a skin infection. After trying to reach the doctor without luck she was able to get it done for us without having to go back in. We are so appreciative of her help! Thank you
I have been a patient at Crossroads Medical since its opening. I have seen several of the providers through the years. I have been privileged to get to know many of the staff members and they are very down to earth and caring. Lynn …
My nurse practitioner, Carol Lynne Medley, is by far the best practitioner I’ve ever encountered. She is thorough and never in a hurry. She listens intently to what you are saying and works diligently to provide top-notch care, always …
I’ve been going to crossroads for 8 yrs. I needed refills and went to the clinic on thursday march 10. After waiting almost to hrs some guy named Brian only gave me 1 month of pills. Went to pick up my pills 7 hrs. after I left the clinic …
I had a appointment back in May and wasn’t impressed. I had appointment with the orthopedic Dr Kindred. When I went in inside there was only one person at the check out desk. There was one person ahead of me. I thought this won’t take …
I went to the White House Walk-In-Clinic on Wednesday, July 27, 2022. I just want to personally thank Summer Evetts for her kindness and going the extra mile to help me. She is an amazing nurse! ❤️
On sat. august 6 came in for my pill refill visit. Met Emily for the first time. She was amazing! She listened to me, understood my situation. She really cared. Wish all my visits could be this stress free.
They always push lab work on me and I never get the results. I was told to log on to the patient portal I am locked out but I never created account. I get multiple bills from path group and I have never gotten results back. I don’t even …
Love this location. Great office staff. While I was waiting on my appointment, I overheard one of the front desk ladies helping a patient setup an app of some sort for Crossroads (not entirely sure what it was), but the lady was so helpful! …
Thank you Abigail Davis and team, for your wonderful care and expertise. I feel so much better! I’ve also been to Dr Kindred for Orthopedic issues and Carol Lynne Medley is my primary, love her! So I always go there for any health concerns …
I would have left 0 stars but I couldn’t. They arent worth any stars. Yesterday, my mother went to see them about her back. They said they would call muscle relaxers and a steriod. Then said to schedule Monday for Xrays. She called her …
Danielle Joslin PA is one of the most caring and thorough providers I have ever had to treat me. I have recommended her to all of my friends and family. Now she is providing IV therapy, if you have not had the chance to do IV therapy I highly recommend it. Go see Danielle Joslin Crossroads Medical Group in Goodlettsville TN
Went to the walk in clinic because my Tele health advised to, because I needed my 15 year old non narcotic anxiety medication and was out. I hadn’t had my dosage that day and had a severe anxiety attack while there, so it made my blood …
Good luck getting seen here. The receptionists will blurt out your symptoms and state you can’t be seen until you’re feeling better because of Covid safety and tell you to park by the main doors where another one will repeat the same …
My son had an issue with a sudden onset severe headache from unknown causes. I debated about going to the ER or Crossroads… I chose Crossroads because I felt he would be seen more quickly. They got us into a room and seen by the …
Amazing group of health care professionals. From the front desk to the specialist, PT, primary care and Urgent Care needs they are simply amazing in this building. They listen, are thorough and follow up. What office calls days after visits …