Crowel Agency Inc has been serving the community since 1964! Licensed in Illinois, Indiana, and Michigan. With locations in Highland, Merrillville, and … See more
Read More| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
| Thursday | 9AM to 7PM |
| Friday | 9AM to 7PM |
8244 Kennedy Ave, Highland, IN 46322
Great Customer Service
Excellent Customer Service and excellent response time when we need something quickly.
Experience was very easy staff was very helpful and made everything enjoyable
very friendly! definitely would recommend!
Excellent service and are helpful in all areas. Awesome insurance company
Malik was amazing, he have very good customer service. I was sooo happy with my suv. I highly recommend them.
For over 20. Years the crowel agency has provided me with the best. They always find the lowest rates.
Cheap insurance
It was good
Good people
Quick service
Great business
Great service
Lowest rates
Good service
Easy, fast, cheap
Good insurance
Very nice place
Rates to high
Good prices
Prompt easy to deal with.
Great and friendly!
Great prices!
Great insurance !
The best customer service
Very nice and helpful❤
Love them
Awesome never a problem
Temple is great!
Good place to do business
Fast service. Open long hrs.
great ins
Great amount of parking here.
Very friendly and helpful.
Only thing I like are the cheap prices
Great customer service!!
Great prices and service
Very helpful to your needs.
Great place good prices
Good place pay car insurance
EXCELLANT STAFF. SPECIALLY MARIA IN BILLING
Friendly help good price
People are very professional and respectful
Great agents, service and quotes!
I’ve been doing business with crowel for 8 years
They do not know what there doing very unprofessional
Very rude company. Will be taking my money elsewhere.
Quick to help with any insurance needs
Very good insurance at a affordable price
Fast, accurate, and friendly service.
Lowest prices I’ve ever found especially with my driving record
Helpful staff reasonable car insurance
Great customer service
Very friendly good prices
Nice place to do business.
Great low prices on car insurance…
Always get the best insurance quotes….
Good insurance
Great service and the ladies are very friendly
If you call you are immediately placed on hold. I have spent 20 minutes on hold.
Very polite And professional
No problem you guys do good business
Always helpful and very courteous and great prices
Great prices good help in and out in 5 minutes.
Fast and affordable.
Always helpful and always can get me the cheapest quote
Great place , they stay open late and low priced insurance !
Chris was quick to get me quotes when I was in a hurry for business insurance.
The lady that help i forgot her name she was a very very nice person
Always happy
PATTY IS WONDERFUL, GREAT HELP , KINDNESS AND PERSONABLE.
Their employee are very rude and nobody known anything and everytime I go to pay for my insurance the dates change and they alway charge reinstatement fee I dislike this place.I’m changing Insurance after this…
Always helpful
I stood there over 5 mins before someone acknowledged me
I only go in to make payments but I am impressed by the friendly service and how quick I am done.
Great insurance but there not busy to have you on hold for 20 minutes. Slow service.
Good place to find cheap insurance they have many options for all budgets I have been using them for years.
Courtesy, knowledgeable, Friendly
Always help me and let me know if they can get me a lower rate on my existing insurance.
Always courteous and professional. Not to mention some of the greatest rates around!!
The agency itself is good and very attentive beware of American access insurance they Will royally screw you if given the chance
Fast and very friendly service!!! Always helpful!!!
Great service nice ppl and I recommend them to everyone as they were recommended to me
Been going here for about 15 years….never a issue an also friendly staff!!!!!
I was provided services to quickly and efficiently acquire insurance for my car. This is my 2nd year with this company and I am not going anywhere else.
Agents very helpful.
A pleasant place to visit when you need insurance. The friendly lady’s are always ready to help you out
Thanks for the help Pamela you were super fast at adding a new car to my policy and extremely helpful and courteous.
They are easy to talk to. Very cool ladies.
Vicki was very personable and very helpful . Thank you
Temple was friendly, great customer service. Took care of my husband’s business insurance needs and got us a good quote.
Always super friendly and efficient when gandering my policy.
I have been a long time customer. I called in Saturday november 7th to add a Hyundai Elantra 2012 limited. they charged me and added the car. They then said u are covered and told me they were mailing me a ins card. It now Thursday I have …
They were of Great help they got me in & out with what I needed
Bob has been our agent for over 15 years and is always very responsive when we need him!!!
Great place to find inexpensive insurance for auto. They will match yuou up with a company thatf best fits y our needs and circumstances. Every friendly people and staff
Very Friendly Staff And Great Service!!! Thank You!!! 🙂 …
I have use this insurance agency for over 20 years they get you the best prices for your vehicle for your house for your property campers boats anything you need doing sure this is the place to go
I just got this insurance! I hope you guys do me right!
Viki Lauerman was very kind and super helpful I was unsure of exactly what i needed and I had a lot of questions so was very patient and very kind we need more people like her in this world Thanks again …
Paola Callejas was very helpful. When my services were ending at one insurance company she found me a cheaper more affordable company with the same benefits!
I’ve been with Crowel for years now and I recommend them to everyone. They get you the best rates hands down.
Very friendly and willing to help you out. Also they will find you the lowest insurance rates so you don’t have to do too much work finding a great deal.
There fast nice and friendly you got questions they have answers you never feel rushed
0 complaints. Great soups and eats. Lol I have been with the Crowel Agency for like about 10 years in their great as well…
I’m sorry😁 Love Crowel Agency though. …
You all are the best always to my rescue thank you crowel agency
Pamela went above and beyond to help me to start a new policy and to forget the headaches with my old agent. Thank you so much.
I’ve been with Crowel Agency for 28 years and ever had a bad experience.
Super Satisfied
Very Service Friendly and Fast.
Great insurance not high priced and very nice staff and quick.
Natalie and staff very knowledgeable, accommodating, courteous and professional.
Great service fast and respectful help saved me alot of time searching
I was not wrong really bad attitude
And the last time she gave me the wrong information…
Great customer service
Great customer service just make sure to research the insurance agencies they hook you up with because they are more of a third party but they are affective and fast
Vicki that works in the Highland Indiana office is so sweet and very professional. Great customer service and a true professional.
Very professional. I had insurance in minutes including SR22. Great price
After my brother had a car accident and I was forced to search for a new insurance plan Crowl agency was there to help! Super helpful over the phone and when I went in to meet an agent in person the service was just as expected! The …
They will help your gut what you need around the price tour willing to spend. They are thoughtful and caring
Crowell has always been there, as long as I can remember and has always had fair pricing as well as great coverage by great name brand companies.
The gals there are prompt and courteous. …
Danielle did a great job by finding the best quote out there for me (Progressive). She was very professional and patient! Would definitely recommend!
When you come here for insurance ask for Paola. She’s an amazing agent that will do what she can in order to get you a great deal. There’s times where she is taking phone calls and helping walk-ins, all while delivering great service and getting you in and out as quick as possible. Definitely happy with her service.
Temple Harlow and the rest of the associates do an outstanding job!! I have never had another company respond as quickly and professionally as these guys do. Thank you for being so awesome! 🙂
Very good service and prices
Very helpful and quick, also great people
Been dealing with Bob at Crowel Agency for 15+ years. Bob and his staff have done a great job for all our insurance needs and continue to help us with their friendly service.
I have done business with Crowel for many years and it has always been a good experience. They are very friendly, professional, the quality and value of their services is exceptional. I would highly recommend them.
Very nice ladies excellent customer service always make sure to take care of my needs definitely recommend Crowel for your insurance needs..!!
They were very helpful and fulfilled our needs.
Efficient ,Professional , prompt friendly service ! Temple is amazing to work with !
I’ve checked a few places. And Crowel is the best and most affordable.
This insurance company is the best I’ve ever seen they are great people and the rates are the best they handle everything for me bussiness. Vehicles renters tools temple Harlow is my agent native also they are the best in the bussineess so is the other staff just great people
Natalie was amazing to work with us. Found our family an amazing deal on insurance. Tytyty I recommend Crowell to everyone. Come see Natalie
I have been a customer for several years and each encounter at the office has been positive and helpful. Phone calls are addressed promptly and appreciate the great customer service they provide.
I’ve never gone to an insurance broker before; now I wish I had.
Viki made the process so effortless, she gathered my insurance information, and within 24hrs I kept the same coverage for both home and auto and saved me over $1,000 than my previous insurance carrier. Viki is the best !!!
Have been using Crowel for decades.
Always find me the best rates with courteous service.
Very polite and friendly people that works at Crowel
My agent Viki is awesome! She has always been so helpful, and does an excellent job answering any questions or concerns that I may have. Thank you Viki, and everyone at Crowel for the great service!
With all the prices going up on everything I was looking for a way to save money a friend suggested crowel agency to me for my car insurance..They answered all of my questions and got me all set up within mins ..Crowel is now my go to for all my insurance needs
I had an extremely professional and amazing experience with this company. Fast efficient and very caring
Reached out to the Crowel Highland branch with what I thought was a complicated situation and planned to be on the phone round and round all morning to resolve. But Pam at the Highland branch made this task SO easy for me it was done and handled within the hour. Thanks to Pam and Crowel for making it easy for your customers!
I was paying for insurance on the wrong vehicle because of their mistake. It would be nice if I got reimbursed. I’m sure it’s not possible but if I would have got into an accident with no insurance that would have not been nice. Definitely …
Crowell insurance has given me good experiences in business and in car insurance and now is treating my son in his business insurance with the utmost respect and dignity that a person can get I would recommend if you’re looking for …
Terrible customer service. The sales agent told me I’m busy I don’t have time right now I’ll get back to you when I have time. Very rude. 2 weeks later still no return call.
Iv been using these guys for a few different businesses Iv owned now and in past, if your looking for business insurance, TEMPLE is the best, she’s always been on top of it even when I’m in a rush and need things fairly quick( within the hour) thanks Crowel
Always quick and never an issue, been here for 15 years roughly
Pamela did an amazing job. I’d recommend her over All State, You’re in Good Hands…. With Pamela. Suck on that All State, All State, more like Junior Varsity. If you want above and beyond customer service, you will be insured that you will receive just that by Crowel Agency.
Viki from the Highland office was such a great help. Very patient, knowledgeable and professional.
Excellent! I love the quick service and friendly attitude . Low rates.
I’m very bad with staying on top of things due to me being a scatter brain and often I forget about due dates or what not but along came Patty to the rescue. She called me to ensure that I canceled one policy and she shopped around and …
Super friendly staff that find you the absolute best deals on insurance. I’ve used them for 18 years. I do check rates every few years with State Farm, All-State and they are just as much coverage for about $45 less per month.
Staff was very helpful and they had THE BEST prices available!!!
Well Was going to go to them cuz a friend told me to but first call was a pick up and hang up. So that’s bad impression.
I was helped very well, and the customer service was wonderful.
Very efficient very easy to handle important business thank you very much
Its a Great Big deal with insurance to stay protected by the Lanternman and a great group . Thankfully the have the right price for the best protection on the Roads. Thanks again Lanternman.
Very helpful!
Always find the best price!
Pamela is a pro!
Thank you!
I had went on may 13th and my experience here is always fantastic. This is my second time here and they don’t disappoint. I wish I had gotten the ladies name that had assisted me because she was so nice and had a great attitude. She was …
Viki Lauerman is awesome! She went beyond, give her a raise!!! She deserves it 💯 …
Will work with you for affordable prices but definitely could use some customer service training for call taking. I’m my experience, No one ever said “hold on” or “one second while I place you on hold“ I would rudely just get placed on hold (5 times) without warning while I was talking. Nonetheless, all of my resolutions were resolved.
Great experience, they helped me lower my monthly payments as well as help me switch cars. Great experience
Temple is always very attentive and quickly provides the information needed.
Any time I need auto insurance I come here. Temple is the best and always finds the best rates! I recommend asking for her!
Have worked with this company several times and have always had a great experience! Quick,easy,and always friendly and helpful!
Pamela was very helpful and professional finding me the best policy for my vehicles and patient with me and my questions that she addressed and answered all of them to my satisfaction
Very nice and professional and laid back. It literally took 2 hours. Nice selection of vehicles. Also they were clean with low mileage
The people at the Crawel Agency are very pleasant and nice to work with. Was upset that I couldn’t get my 2005 Chevy Silverado full coverage insurance the car is valued at over $6,000, not the best looking but still has a value.
I’ve been insuring my vehicles here for years, and everyone at Crowel Agency seems to go the Xtra mile for you. No matter what driver changes I make, or what vehicles I add or subtract, it’s all done with a smile by them. I’m actually …
Crowel’s customer service is fine and quick. I especially highlight the work of Patricia Gillham who treated me with kindness and solved my problem one hundred percent.
I appreciate your service my policy was done on the which was great and minutes later the policy was ready for me thank you soooo much . And the lady’s are great keep up the good work and Merry Christmas 🎄 …
I have used the Crowel agency for a long time and have been very satisfied with the service. They are always polite and respectful. The prices are some of the lowest around. I plan on sticking with them a lot longer. Thanks Crowel Agency.
I thought for sure I wouldn’t have any luck since my driving record isn’t the best, plus I had been dropped by this company at 16 years old, but they told me not to worry! I was insured within minutes! To top it off, my rates were even …