In February 2009, Camino Real Regional Utility Authority was formed with approval by the State of New Mexico Department of Finance and … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
4950 McNutt Road, Sunland Park, NM 88063
(Translated by Google) It never updates!! And you can’t see your new receipts and you don’t know how much you owe in total or when the payment is, this app is useless …
They’re really disrespectful
They never answer the phone
Dirty place ran by some nasty ladies in the office. I really wish the county or state would do something about it.
It is odd to have two sets of hours posted. Have a single time that you close posted to avoid confusion to customers.
Rude ladies at the cashier office, wish I could pay online. The rates are a lie! Everyone knows this and nothing is being done.
Worst utility company ever they take advatage of the fact tht you need the danm service to live, to rip you off.
It says they close @5pm, I went to make a payment around 4:40pm and the cashier said it was closed to come back on Monday
They need an online payment option. The service in person is terrible and extremely difficult to pay my bill. It’s so annoying.
Been with them for a year now…with the exception of closing early once that I was not aware of… always very helpful and very courteous.
The complaints I hear are usually customers that are/were misinformed and didn’t understand the changes that were updated.
The worst service in every department !
Please sell to someone that understands what customer service should be and care what the community thinks of them.
I never write reviews, but the service I’ve received today has been terrible. I’ve called exactly 13 times today. They answered me once, sounding annoyed by my call and left me on a 20 minute hold before I finally decided to hang up. Absolutely atrocious service.
They need to mark the change in slope on their curbs in front of their office. I had a NASTY fall on May 5, 2020 because there was nothing to indicate a change on the walking surface and I fell on my face. I deeply bruised my knee and …
What is good for people to leave there concerns on this web site , If nobody dose any thing. This is where politics should look into, this company is so dame stupid, They won’t take your cash is you don’t pay you full balance, really. who …
Worst utility service provider, anywhere! Nothing professional about them. Starting with the front office. One goes in there to try to get explanations and all one gets are made up excuses and lies. The “office manager ” is a joke who does …
Horrible service since June 2021 I haven’t received my bill! I call I call but nobody never answers !!!! But they always charge a late fee!!!! When it’s not the customer fault ! VERY RUDE PROPLE
Most of time the ladies are okay. Sometimes rude. They never answer phone tho. It takes millions of times. U shud make a website for us to pay or get balance info if it’s the inconvenient for u to get paid the right amount
This utility company is the worse I’ve heard from alot of people that try to reach them out and they dont answer I understand they are busy but seriously every day and every 5 mins that I call they can’t answer?? And they still say on the …
This utility company is the worse I’ve heard from alot of people that try to reach them out and they dont answer. And they still say on the voice-mail to leave your information and they dont even reach out to you. Horrible customer service. …
Right now is close to the public, but they have a special box in front to deposit the payments for the water service. And the phone # if you have questions.
I wouldn’t give this place one star. No one ever answers the phone, I’ve left messages and nothing. I signed up for automatic draft payments and they don’t keep up with it so I am pretty sure I have a balance now. I have not been able to …
This utility company is a complete joke. I cannot believe they handle water utilities in New Mexico. Very unprofessional. Their payment setup is a complete mess. Nothing works and all of a sudden I get a crazy bill when I have been setup …
This place needs some serious training and development in the areas of customer service, professionalism, and overall good business ethics. Either that, or replace all management and bring in some good competent people! How can a public …
If I could give them zero stars I would and that would still be giving them too much credit. This is the most poorly managed utility company I have ever experienced and if we hadn’t bought our house a year ago I would move out the area …
They never answer the phone, you get a recorded message asking for your name and phone number so they can call you later, which never happens. I agree, with the other reviews, Fire the people supposedly “working” there, and hire competent people, starting with the head of the office.