Absolutely love it here. I have been to many psychiatrists, physician’s, clinic’s, ect., and I have never met a better Dr. than the doctor I see here at Cruz clinic. He is so compassionate and interested in what I have to say(which is a …
One of the few clinics that answers their phones instead of making you leave a voicemail for a callback and the people behind the counter are pleasant. Wait times for appointments aren’t crazy like lots of places.
Brought my adult son there, who has schizoaffective disorder , they assured me they would take good care of him as he was getting barely any help from previous psych team. The psychatrist saw him once, she was very nice, dr henderson. She …
Dr Machowicz!!!!!! She is by far the best psychiatrist I have ever had! She actually gives you time! Understanding, relatable, knowledgeable, and kind. I am so thankful to have found her. Recommend 100% to anyone !
Cruz Clinic has been wonderful to myself and my family. We have gone several times for family counseling and can not say enough good things about this clinic.
I went threre to this clinic with psychic and stress and in need for help .i was in need to see doctor , but i was surprise the therapist was a young guy (not even 23YO ) .he did nothing except show me his smartness !!I will never go there again !!
I was referred just for an evaluation and ended up sticking around! Wonderful, friendly, non judgemental therapist as well as a great office staff. I am very pleased.
Had appointment with my psychiatrist and they never called the prescriptions in. I haven’t had my meds in a week. They clearly don’t take their clients seriously.
As someone with an inside view of this place I can see why people gave them one star. The only 5 star ratings are from people with a vested interest i.e. the owner and her paid reviewers. They also don’t mind when employees steal from one …
I see Maria Puscas. She is incredible person to talk too. Every time I have a session a look forward to talking with her. Chalk full of great ideas and exercises for me to do. Also a great listener! Highly recommend!
Terrible. Don’t go here. Aligned me with someone not on my insurance plan claiming they could get that taken care of, then proceeded to charge exorbitant amounts for visits instead of doing so. Not to mention that the meds I was prescribed …
I was very hesitant and anxious about my appointment because the reviews were not good. When I first arrived the receptionist were very nice and helpful. My psychiatrist was absolutely phenomenal. I would highly recommend this place to anyone. Nothing but a good experience.
My mother’s last therapist, in working through the trauma of a lost pregnancy and trying to accept another (later successful) one, said to my mother: “Oh, so your husband wanted you to have a natural abortion!” …
DO NOT USE THIS PLACE! INSURANCE FRAUD! Its a scam. They tell you that your insurance covers a service, then bills you and takes you to court. Its a system and they’ve done this many times. I have found a LOT of people who had the same experience. Stay away from these people.
I see a Doctor where the assistant sends medication to the pharmacy and directs the appointment conversation and I am never included in my own treatment. I don’t even know if this Doctors assistant even has a medical license but he …
Paul Neomonatakis prescribed high doses of meds that eventually caused me to develop a permanent condition. He continuously ignored me when I told him for months about my symptoms. He insisted that my Tardive dyskenesia symptoms were …
Came in as a new patient continuing therapy from elsewhere. Helen rejected my diagnosis and immediately jumped to many incorrect assumptions about my past. Within minutes she made claims like “I am going to end your relationship with …
just looked at my bill and realized if i didn’t have insurance i’d have paid $250 for an evaluation where the therapist asked me what i want to know about her in her second sentence. she didn’t ask any questions, just kept saying “so what else?” would not recommend.
As a former employee of this clinic I can tell, beyond a doubt, that it is a wonderful clinic. It doesn’t matter who you see, you will be in caring, compassionate and able hands at The Cruz Clinic. it was truly an honor and a pleasure to …
I love Dr. Paul N. He is so thorough and you never wait long to see him. He is genuine and cares and seeing him makes my day knowing he has faith in me. I love this place and drive over an hour to come here and will continue. Everyone seems …
Been going here for almost 5 months twice a week. The front staff are amazing and pleasant. Billing was fine to talk to and work out issues. My therapist Miriam is amazing, she genuinely cares and listens and works with you to improve yourself.
This place has the worst support staff ever. They are rude to the patients and argumentative. Go somewhere else if you want to be treated with respect and some level of compassion. These places charge an arm and a leg , you should at least be treated with a little respect and dignity.
I have a very hard time believing anyone would say the front office staff here is pleasant, specifically the secretary who checks you in. When I was sitting in the waiting room, I made a comment to a family member about how rude she is and …
Besides my ONE good psychiatrist I’ve been “let go” as a patient 1 month before Christmas because the therapist took on too much. One single message over Skype. Also my medication is almost NEVER ready and I have to hunt down people who …
Buckle up, it’s a long ride but very important information. I love Dr. Stelson, he’s the best doctor I have ever had. However, I am extremely frustrated with the billing staff. I got new medical insurance in mid-September and informed the …
I can’t express how frustrating working with Cruz Clinic has been. The doctors are unresponsive and unhelpful and the staff don’t even know how to schedule appointments. I worked with Dr. Sarah Scantamburlo and she only comes in once a …
I have gone to countless therapists and psychiatrists and I can say without a doubt that I have never had an experience like this one. When I first called the clinic with a million and one questions the staff through intake and billing were …
For being a “mental health provider”, maybe we shouldn’t be so condescending and judgemental on the phone. My telehealth provider quit here , so I called to get a new one, and felt extremely judged by the new intake call. I was prompted …
Monica is very helpful and insightful. I was referred to Autumn for a telephone conference and she prescribed me with the appropriate medication to help me. My pharmacist and I both called to get refill clearance and nothing has been done. …
For the fourth time my daughter’s medication has not been sent. Its been over two weeks since she saw her provider. Called 3 times, pharmacy has requested. You call they act like youre on their nerves and refuse to provide the clinic …
Extremely awful experience all around, specially the billing department. Billing department was willing to let me go without my medication and an appointment simply because of a $200 balance that I had but they never sent me a statement. I …
The staff at Cruz Clinic are very compassionate and professional. They assisted my family during a very difficult time and continue to support me in my personal development.
Dr. Fred Stelson had his license in Oregon suspended and been on probation in the state of Michigan as well. This information. is something people should know about before doing business with this clinic and seeing Dr. Stelson. At no point in my care was this information ever made public with me.
Was told before my appointment that my visit would be ~$50, so I made a follow up visit in 30 days instead of 90 days. Turns out my visit is ~$250, to which I was never notified of and only discovered by checking my bank account. Called …
Just trying to get in and get an appointment has proven very difficult. Pages and pages of forms that they want you to fill out and submit before you even come to the office. I asked if I could simply print the forms at home and bring them …
We were referred to this clinic for my son by our pediatrician. We have had to deal with multiple deaths in our family and our pediatrician highly recommended we see a therapist because of these recent events. …
Absolutely love it here. I have been to many psychiatrists, physician’s, clinic’s, ect., and I have never met a better Dr. than the doctor I see here at Cruz clinic. He is so compassionate and interested in what I have to say(which is a …
One of the few clinics that answers their phones instead of making you leave a voicemail for a callback and the people behind the counter are pleasant. Wait times for appointments aren’t crazy like lots of places.
Brought my adult son there, who has schizoaffective disorder , they assured me they would take good care of him as he was getting barely any help from previous psych team. The psychatrist saw him once, she was very nice, dr henderson. She …
Dr Machowicz!!!!!! She is by far the best psychiatrist I have ever had! She actually gives you time! Understanding, relatable, knowledgeable, and kind. I am so thankful to have found her. Recommend 100% to anyone !
Never going there again
No problems.
Don’t go to this weirdo
Compassionate staff. Wonderful practice.
Very kind and compassionate staff. I would go back… and I certainly would recommend Cruz Clinic to all.
I have not had a positive experience trying to get established as a patient here and will be looking for care elsewhere.
I am so happy with the care I receive here. My therapist as well as the front desk staff are so warm and welcoming.
Horrible experience. I had 2 appointments which one was canceled, the other I was promised tele health, and the dr never called.
I me back
My counselor is an amazing God send. Thank you Cruz Clinic.
The staff here are extremely helpful and kind. Cruz Clinic creates a safe environment, and I wouldn’t trust anyone else with my health!
Cruz Clinic has been wonderful to myself and my family. We have gone several times for family counseling and can not say enough good things about this clinic.
I went threre to this clinic with psychic and stress and in need for help .i was in need to see doctor , but i was surprise the therapist was a young guy (not even 23YO ) .he did nothing except show me his smartness !!I will never go there again !!
I was referred just for an evaluation and ended up sticking around! Wonderful, friendly, non judgemental therapist as well as a great office staff. I am very pleased.
Helen Kanter is giving, honest, instinctive, and smart. The office staff has been helpful.
Had appointment with my psychiatrist and they never called the prescriptions in. I haven’t had my meds in a week. They clearly don’t take their clients seriously.
As someone with an inside view of this place I can see why people gave them one star. The only 5 star ratings are from people with a vested interest i.e. the owner and her paid reviewers. They also don’t mind when employees steal from one …
I have been seeing my therapist for over a year. She is amazing! I appreciate all they have done for me!
I see Maria Puscas. She is incredible person to talk too. Every time I have a session a look forward to talking with her. Chalk full of great ideas and exercises for me to do. Also a great listener! Highly recommend!
Terrible. Don’t go here. Aligned me with someone not on my insurance plan claiming they could get that taken care of, then proceeded to charge exorbitant amounts for visits instead of doing so. Not to mention that the meds I was prescribed …
I was very hesitant and anxious about my appointment because the reviews were not good. When I first arrived the receptionist were very nice and helpful. My psychiatrist was absolutely phenomenal. I would highly recommend this place to anyone. Nothing but a good experience.
My mother’s last therapist, in working through the trauma of a lost pregnancy and trying to accept another (later successful) one, said to my mother: “Oh, so your husband wanted you to have a natural abortion!” …
DO NOT USE THIS PLACE! INSURANCE FRAUD! Its a scam. They tell you that your insurance covers a service, then bills you and takes you to court. Its a system and they’ve done this many times. I have found a LOT of people who had the same experience. Stay away from these people.
I see a Doctor where the assistant sends medication to the pharmacy and directs the appointment conversation and I am never included in my own treatment. I don’t even know if this Doctors assistant even has a medical license but he …
Paul Neomonatakis prescribed high doses of meds that eventually caused me to develop a permanent condition. He continuously ignored me when I told him for months about my symptoms. He insisted that my Tardive dyskenesia symptoms were …
Came in as a new patient continuing therapy from elsewhere. Helen rejected my diagnosis and immediately jumped to many incorrect assumptions about my past. Within minutes she made claims like “I am going to end your relationship with …
just looked at my bill and realized if i didn’t have insurance i’d have paid $250 for an evaluation where the therapist asked me what i want to know about her in her second sentence. she didn’t ask any questions, just kept saying “so what else?” would not recommend.
As a former employee of this clinic I can tell, beyond a doubt, that it is a wonderful clinic. It doesn’t matter who you see, you will be in caring, compassionate and able hands at The Cruz Clinic. it was truly an honor and a pleasure to …
I love Dr. Paul N. He is so thorough and you never wait long to see him. He is genuine and cares and seeing him makes my day knowing he has faith in me. I love this place and drive over an hour to come here and will continue. Everyone seems …
Been going here for almost 5 months twice a week. The front staff are amazing and pleasant. Billing was fine to talk to and work out issues. My therapist Miriam is amazing, she genuinely cares and listens and works with you to improve yourself.
This place has the worst support staff ever. They are rude to the patients and argumentative. Go somewhere else if you want to be treated with respect and some level of compassion. These places charge an arm and a leg , you should at least be treated with a little respect and dignity.
I have a very hard time believing anyone would say the front office staff here is pleasant, specifically the secretary who checks you in. When I was sitting in the waiting room, I made a comment to a family member about how rude she is and …
Besides my ONE good psychiatrist I’ve been “let go” as a patient 1 month before Christmas because the therapist took on too much. One single message over Skype. Also my medication is almost NEVER ready and I have to hunt down people who …
Buckle up, it’s a long ride but very important information. I love Dr. Stelson, he’s the best doctor I have ever had. However, I am extremely frustrated with the billing staff. I got new medical insurance in mid-September and informed the …
I can’t express how frustrating working with Cruz Clinic has been. The doctors are unresponsive and unhelpful and the staff don’t even know how to schedule appointments. I worked with Dr. Sarah Scantamburlo and she only comes in once a …
Amazing people I’ve been with them for around 15 years . My doctor and therapist are the best
I have gone to countless therapists and psychiatrists and I can say without a doubt that I have never had an experience like this one. When I first called the clinic with a million and one questions the staff through intake and billing were …
For being a “mental health provider”, maybe we shouldn’t be so condescending and judgemental on the phone. My telehealth provider quit here , so I called to get a new one, and felt extremely judged by the new intake call. I was prompted …
I never leave reviews, but feel this really needs to be out there. Keep in mind most of the higher ratings have no actual review. …
Monica is very helpful and insightful. I was referred to Autumn for a telephone conference and she prescribed me with the appropriate medication to help me. My pharmacist and I both called to get refill clearance and nothing has been done. …
For the fourth time my daughter’s medication has not been sent. Its been over two weeks since she saw her provider. Called 3 times, pharmacy has requested. You call they act like youre on their nerves and refuse to provide the clinic …
Extremely awful experience all around, specially the billing department. Billing department was willing to let me go without my medication and an appointment simply because of a $200 balance that I had but they never sent me a statement. I …
The staff at Cruz Clinic are very compassionate and professional. They assisted my family during a very difficult time and continue to support me in my personal development.
Dr. Fred Stelson had his license in Oregon suspended and been on probation in the state of Michigan as well. This information. is something people should know about before doing business with this clinic and seeing Dr. Stelson. At no point in my care was this information ever made public with me.
Was told before my appointment that my visit would be ~$50, so I made a follow up visit in 30 days instead of 90 days. Turns out my visit is ~$250, to which I was never notified of and only discovered by checking my bank account. Called …
Just trying to get in and get an appointment has proven very difficult. Pages and pages of forms that they want you to fill out and submit before you even come to the office. I asked if I could simply print the forms at home and bring them …
We were referred to this clinic for my son by our pediatrician. We have had to deal with multiple deaths in our family and our pediatrician highly recommended we see a therapist because of these recent events. …