Crystal Vision Clinic

Optometrist, Crystal Vision Clinic

Crystal Vision Clinic is an eye doctor clinic in Crystal, MN. Our staff is here to provide the most caring and professional optometric care available. See more

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Crystal Vision Clinic Reviews ( 177 )

  1. ALENA makes the Crystal Vision hummm! She is highly knowledgeable and has a great sense of style! Eugene is wonderful to work with as well. Every woman in the office are amazing and easy to work with! Also, Chase who is an Doctor’s …

  2. Did not plan on 90 or more minutes to do this. Also discovered an error was made on my last prescription lenses; actually received lenses I did not order. Weak apology for their error!

  3. VERY VERY VERY PROFESSIONAL AND KNOWLEDGEABLE STAFF DR ENDERS ANSWERED ALL OF MY QUESTIONS AND EVEN ANSWERED SOME I DIDNT EVEN THINK TO ASK HE PROPERLY FREED ME FROM SOME OF MY IGNORANCE THANK YOU

  4. From start to finish a very good experience. Crystal Vision was able to schedule my annual eye exam with in a few days of my calling them. I had brought my daughter there when she needed glasses but I had never been there. They were able to …

  5. Eugene was fantastic! I think it was one of the best experiences I’ve had in a long time. Lori was also so nice to talk with and helpful. I highly recommend Crystal Vision!

  6. Loved the frames I found at a trumk show. However when the new glasses came the lens was defective with chipping at he bottom of one of the rimless lenses. Response was “This is as good as we can do”. Will not be going back.

  7. Went in for a basic eye exam. The nurse broke my glasses in half while I was there & they refused to give me a trial pair of contacts to hold me over until my new glasses came in. They also wouldn’t give me any sort of discount for my new …

  8. I usually go to those “big box” eye places like Americas Best or Pearle Vision due to cost. However, my husband put me on his VSP insurance and told me give Crystal Vision Clinic a try since 1) he had a good experience there and 2) it’s …

  9. I liked the service, the staff was very courteous and the DR. was nice and honest about what I needed. It was my first time ever having my vision checked by DR. There was one very bad thing about my visit. The DR dilated my pupils with …

  10. Dr. Chas Endres takes his time to explain everything that is happening with my eyes and all the results of all the tests I have taken at this location. I absolutely love that he never seems rushed or that I am taking up his time!

  11. Very accommodating staff and Dr. Chase Andres is superb. Lori and Jessica are outstanding in their roles. Please go give them a try if you haven’t already.

  12. My dad was having difficulty reading for 7 years. His reading glasses never seemed to help much until he got these. He surprised himself at how quickly he could read the text! Big smiles all around!

  13. Dr. Endres takes the time to explain the changes that are happening with my vision and explains in a way that I can understand. The staff at Crystal Vision Clinic are friendly, helpful, and patient.

  14. I had a very positive experience at Crystal Vision Clinic from both the Opthamologist and the staff. Please continue to read my full thorough review, for all the details on my positive experience. …

  15. After going here for 20+ years we are going elsewhere after Dr. Hess retired. Things just aren’t the same. Optics staff don’t listen very well. “You’ll get used to it” is the famous saying. After a year we haven’t, the two of us, so we went elsewhere and got what we asked for that they refused to give us. It just isn’t the same.

  16. I needed a new pair of glasses, therefore I decided to schedule a appointment at this clinic after reading some of the reviews online. My appointment was today (06/14/2018) at 5:30 p.m. The visit started well with Dr Erin and two of the …

  17. Dr. Chase and team did a wonderful job! They were able to squeeze me in on short notice! They were extremely friendly and did a wonderful job helping me to find the right glasses and contact lenses that work best for me! Additionally, they went the extra mile to help me to understand my benefits and how I could best use them!

  18. Dr. Chase Endres, was very professional, personable and thorough, found out more about my vision and causes in vision changes than I ever have, would highly recommend and so glad that I changed my eye care to Crystal Vision and Dr. Endres.

  19. My last visit was much like most, if not all, of my visits. The counter staff was friendly. Assistant, Hugh was knowledgeable and fun to work with. Dr. Hess explains everything very thoroughly and most importantly he listens to my …

  20. They had many more frames to choose from, then the last place I was at.
    They waited after the store was closed for my ride to show up. They waited 1.5 hours for my ride. The people were more then friendly. Very helpful!

  21. Wasn’t happy with my glasses. Didn’t think they looked good on me. Went back and they graciously honored their guarantee. Got a free replacement and now love the look. Thank you.

  22. I was not a huge fan of Crystal Vision Clinic. I was 5 minutes early for my appointment and wasn’t called back until 15 minutes after my scheduled time. During those 20 minutes I was, however, caught up on all the latest, juiciest gossip …

  23. Have had nothing but GREAT service and products from Crystal Vision. Recently lost a very nice pair of glasses and called to see if they could order the same pair and was pleased to find it was a possibility and when it came to the price, I …

  24. be careful with your vision exam. I’ve worn contacts and glasses for 30 years and didn’t take in to consideration until too late that an eye exam could provide an incorrect prescription.

  25. Dr Chase was fantastic; explaining all things eyes. Very refreshing, as I’ve been to MANY eye doctors over the many many years since I was 12. The guy who helped my pick out my lenses was great too, making sure I didn’t get frames that were …

  26. Always receive great service at Crystal Vision Clinic. All staff are friendly and helpful; Dr Chase Endres is knowledgeable and personable; clinic is run efficiently. Was in recently with my 4-yo and everyone was patient and kind, speaking to her calmly and respectfully.

  27. Not only do I appreciate the new machines that make your eye exam ‘painless’ , I appreciate the staff who are friendly, helpful, honest, and not afraid to laugh out loud! The whole experience is uplifting.

  28. My visit with Dr. Sinkoff was Awesome! She took time to make sure that any questions I had were answered and explained what she was doing along the way. She showed the the photos from the retinal scan and told me what everything was. Happy to keep my eyes nice and healthy with this wonderful team!

  29. I’ve been going to Crystal Vision for nearly 8 years and I’ve never been disappointed. The staff are friendly and Dr. Endres pays attention to every detail that may be affecting your vision and eye health. Purchasing glasses here is a great experience too. I always walk away with the perfect frames!

  30. Staff are friendly, the selection of eyewear is good. Only had trouble finding the right sized glasses for me over all the years I’ve been coming here. If you need help with finding the right fitting glasses Terri is by far the best at helping with your needs.

  31. Was seen for an eye exam and ordered contacts, glasses, and sunglasses. Everyone was friendly and helpful. Someone helped my find new glasses and they took care of all the billing. I will definitely be back!

  32. A couple of years ago I had a bad experience. The person helping find my glasses after the exams was a new person more invested in making a big sale then finding what I needed. This time however I got the well seasoned Professionals. I left with a pair of stylish pair of glasses that perfectly fit my needs.

  33. I went in for an eye exam last Friday. Jessica the optometric assistant was great. Very friendly and patient with me (I blink a lot). Great experience with Dr. Chase Endres as well. He took the time to explain everything as he went through the exam. Thanks Crystal Vision Clinic!

  34. Stopped in on a Saturday during their October sale and the staff was very helpful with helping me pick out a new pair of frames. They even managed to get me in for my annual eye exam within minutes.

  35. Excellent experience. I would recommend to anyone. It was my first time at this clinic with my daughter. The doctor, I believe her name was Mary was very personable. The clinic also has all the latest technology and a nice selection of glasses. Thank you again. We will be back next year. Kim and Destanee Jones

  36. People were friendly.My doctor explained what she was doing and why she was doing it. I felt good about my eye exam. I feel that I understand the state of health my eyes have.

  37. Have been going here for a few years. With the covid stress it was a struggle for everything, but this clinic does what they can to help. Dr. Endres is great and listens to the needs and changes, making the experience stress free and …

  38. We love Crystal Vision and have been going there for over 20 years! The staff are all very friendly and it’s a comfortable place to be. We’ve always been happy with the care we’ve received, and their service is first class!

  39. Crystal Vision Clinic has very rude staff and unsanitary behaviors during Covid-19. The staff also gossip about patients. Stay away from them if you can!

  40. I’ve been going to Crystal Vision Clinic for years. Dr Endres always listens to my concerns and takes the time to explain things in detail. The office staff are very friendly and helpful. The opticians are very helpful too. I recommend this clinic.

  41. I have been a patient at this facility for many many years and would go NO WHERE ELSE for my eye care. Dr. Scott Endres is a pure gem and an excellent doctor. He never rushes through your appointment and he will always answer any questions you might have thoroughly. You always know that he and his staff care about you!

  42. I live in the neighborhood, which is what originally brought me to the clinic – I was very pleasantly surprised! I have had 2 great experiences – the staff is very friendly, professional, personable, but efficient! The office is clean and bright. I’ve seen Dr. Sinkoff and she is fantastic!!

  43. Very professional and knowledgeable staff. They don’t try to sell you anything extra. This is my second time using this clinic and I really like them better than Target optical or Wal-Mart. They don’t rush you through the exams and take the time to actually see what your needs are. Very Highly Recommended.

  44. Have been going to this place as a young child and it USED to be great! Now it’s an absolute pain to even deal with any of the people who work at this place for crying out loud we need our eyes to see but they make everything so difficult!

  45. I saw Dr. Lauren Bruehl for the first time, and she was truly knowledgeable, pleasant and professional!! Was incredibly pleased with my visit with her!! I will continue to see Dr. Bruehl from now on.

  46. Since the moment of calling as a new client, upon first entering the building, to picking up my glasses within seven days of being seen, I have been more than pleased! So far, I will recommend this vision clinic to anyone. The 🙂 faces, …

  47. I’ve been going here for years because the doctors are great! So patient and informative. I never feel rushed when I’m there and can ask as many questions as I have.

  48. Amazing experience. I explained how excited I was since this was my first time getting new glasses in over 10 years. I was seen by Dr. Sinkoff who was very outgoing and helpful in getting my prescription right and answered any of my …

  49. I had a great experience at Crystal Vision Clinic. From my initial call to schedule through my actual appointment, everyone I encountered was professional, kind and took the time to listen to my concerns and answer my questions. Best of …

  50. Absolutely great place! My son and I recently had an appointment for exam and glasses and it was one of the best eye care visits we’ve had. We were greeted, helped and seen quickly. My son usually doesn’t enjoy getting his eyes checked or …

  51. I have been here twice and I like it. They do a good job. They ask thorough questions about my eyes tell me what my medical covers before I ask and help me at best they can. 🙂

  52. Always a good experience at my Crystal Vision Clinic. The staff is friendly and helpful, it’s kind of like a real old time family business. I wouldn’t change clinics for anything!

  53. I had a great experience here! Both of the doctors do a great job. They are thorough and easy to talk to. Eugene helped me pick out the perfect pair of glasses. He spent time making sure my frames matched my face shape and personal style. I highly recommend this place if you are looking for a new optometrist or a new pair of glasses.

  54. I’ve been going to Crystal Vision Clinic for a decade. The staff has always been friendly and helpful. I appreciate that the doctors patiently take time to answer my questions and it helps that they are friendly and approachable. Terri just …

  55. If your due and or overdue as I was due to this messed up pandemic and you’re looking for and need a good reliable vision center clinic this one works above and beyond wonderful staff well equipped professional with all the latest styles …

  56. From the moment I walked in the door the staff made me feel like family. They really care about their clients. My exam was very thorough and the doctor took the time to show me my scans and to talk to me about what was on them. The staff …

  57. Excellent clinic. I have been going there for 6 years now and never a bad experience. Their staff is super friendly and nice. The Dr’s are great and not pushy. Love it!

  58. Great place to get your eye exam and glasses. The doctor and technicians were proficient and friendly. The only negative was that it took a month to get my prescription glasses.

  59. I have been coming to this eye clinic for 27 years. All the staff and doctors are outstanding! I have always had great service, and care. Their selection of glasses frames are fashionable yet functional. Keep up the good work Crystal Vision!

  60. What a great experience. I have never had such a detailed exam. The doctor was amazing at explaining everything and the staff did a great job helping pick out some awesome frames.

  61. First time visitor here, for an appointment for my son. Very friendly staff, well maintained and updated type of place. The wait wasn’t too long. And they seem to go above and beyond when it comes to your eye care. We will definitely be back, and suggest this place to others.

  62. I have been a patient at this clinic for many years. The doctors take their time to answer all of my questions during my visits. The staff is warm and welcoming. I highly recommend Crystal Vision Clinic.

  63. I was referred to this clinic by my new insurance provider. My visit here was by far one of the best. All of the staff members are super friendly and knowledgeable! Every person I interacted with was amazing! The glasses selection is prime. …

  64. Had a appointment with eye doctor for new prescription, the optometrist who helped me was so friendly and spunky we had a blast with the short time together that we had! Thank you so much for your assistance! 5 stars all the way around for CVC

  65. The staff was so friendly and welcoming! It is absolutely the bestest and quickest eye exam I have ever had. The only place I will go back to because everyone is so nice. Love it!

  66. I’ve been going to Crystal Vision for over 25 years. Wouldn’t think of going anywhere else! You aren’t just a patient your made to feel like part of the family. If you don’t go here…YOU SHOULD!!!

  67. Very friendly staff! I had a last minute change to my work schedule and everyone at the clinic did what they could to expedite my appointment. They did so graciously and even with a little humor! Great vision clinic. Highly recommend it!

  68. Excellent customer service! I have issues with my eyes because of vestibular migraines which cause vertigo. They redid my glasses several times in order to get me to a place where I could use them. Eugene was so courteous and helpful!

  69. Oh my, I truly loved the courtesy and professionalism from the entire staff. The ophthalmologist was so amazing, she answered all of my questions and solved my dry eye problem. For years, I would use dry eyes drop 4x times a day like I …

  70. The facility is clean and very conscientious of Covid-19 precautions for both staff and clients. Everyone was very kind and knowledgeable from scheduling as a first time client to picking out and personalizing my new frames. The exam was …

  71. My son and I both just had eye exams there and picked out new glasses. Everyone there is so professional and are very knowledgeable. We both felt extremely comfortable and well taken care of. Highly recommend

  72. The doctors listen and take time to discuss any concerns and they don’t push services or product that aren’t needed. They also have the best selection of frames. Eugene in the optical department is very knowledgeable with lenses and frames, and has a strong commitment to customer service.

  73. Every year I go there. Every year there are some issues when it come to insurance. I have been reassured they the are working on them. They are locally owned which I like. However just have them double check your insurance benefits. They do …

  74. From the front desk to the pre- exam tests to the exam with the doctor and finally choosing a new pair of glasses – the people of Crystal Vision Center made the experience outstanding with their friendly and professional care. Highly recommend!

  75. I was very impressed with our visit to the Crystal Vision Clinic. The clinic follows strict Covid-19 protocols, providing clean pens to each user, sanitizing rooms between use, keeping the flow of customers in one direction, and of course, …

  76. I called eight optometry clinics before I found a place that was willing to try and accommodate my husbands inability to sit for more than 5 minutes at a time. I am SO, SO happy that Crystal Vision gave him a chance! My daughter and i ha …

  77. On May 24th I went to Crystal Vision to find new glasses with my brand new prescription. I was so blessed to work with Naki! She listened intently to my preferences, offered a few observations of her own and proceeded to pick so many …

  78. This is an awesome clinic! Everyone – receptionists, optometry staff, style team – is competent and patient. They showed me excellent service in helping me find a pair of eyeglasses that I love!

  79. I recently scratched my eye late one afternoon and was desperately calling any eye clinic that could get me in that evening. So grateful Crystal Vision Clinic was able to fit me in that same evening and get my eye healing right away. Dr. …

  80. Love the staff at the Crystal Vision Clinic. Even with the current issues they were able to find a way to schedule my family for the same time period. A wide variety of frames, and I appreciate that the salespeople do not try to upsell you. Glad to continue visiting the clinic!

  81. Extremely well ran establishment with very knowledgeable optometrist. The service is great, I’ve gone in to have my glasses repaired and if possible did them on the spot. And the have a large variety of frames to choose from.All in All a #5 rating.

  82. Somewhat okay. Doctor Erin is good, she treated me well, even stayed back after hours, but the staff gave me some issues with scheduling appointments and pricing, it seems like they just make up the pricing as they go at least for the …

  83. Came here for the first time for an eye exam a couple of weeks ago. Very impressed with the friendliness and lack of wait time. Everyone took the time to answer my questions and explain things, and yet I was in and out of there relatively …

  84. I took my 3 year old son to Crystal Vision Clinic because I was worried he might have a lazy eye and wanted it to be corrected ASAP. The nurse or tech Jessie was so nice! And Dr. Lauren Bruehl was amazing! My son loved her so much when he …

  85. I’ve gone to Crystal Vision Clinic for a number of years now. Each time I’ve been in their office, all of the staff is extremely friendly, they are very organized, they do things as quickly as they can to get you in and out on time. When …

  86. Our family has been a client of Crystal Vision Clinic for the past five years. It is always a very good experience on all accounts – from the welcome, to the paperwork, to the pre-exam, to the exam, and through the follow-up (including …

  87. I have been going to this clinic for 30+years. Have always been pleased with service by both the staff & the doctors. Have seen both Chase Endres & his Dad & feel very confident of the care I received. Highly recommend!

  88. Nice friendly, efficient staff. Answered all my questions. Frames and products are a little more expensive but you also get personal service when you purchase products.

  89. Love this place, they care about you & treat you with dignity and respect. Go above and beyond to make sure that your needs are met. I have terrible eye sight. They got me in, did my exams, and got my glasses within a-couple weeks, I couldn’t have been any more pleased. Thanks for all that you do.

  90. Had a great experience from start to finish. Getting there and parking was super easy. The front-office staff were friendly and efficient. The person who did the preliminary tests was also great. Dr. Bruehl was wonderful at explaining …

  91. I’ve been a patient at Crystal Vision for many years.
    I moved from the area and tried another eye clinic, none measure up to CV.
    They are friendly, courteous and highly professional. Dr. Endres is amazing! …

  92. I moved to the area just prior to the pandemic and was in search of a new optometrist. Then, like many of us, I got behind on my annual eye exams due to the pandemic. I received a referral to go here from a family member and found a great …

  93. If you are looking for a great vision provider, I cannot say enough good things about the Crystal Vision Clinic. They take the time to provide a thorough examination and explain the process and answer questions. When it comes to fitting …

  94. This was an absolutely amazing experience. I haven’t been to the eye doctor in a long time. This place makes me want to go! The doctors were all so nice and professional and really care about the patient, even taking time to ask about why …

  95. This is my first visit and I was very impressed with the care and the time and knowledge was shown to me at this clinic, They took time to explain everything and were very nice and friendly. I will definately be recommending to others. Thank guys

  96. We have been going to Crystal Visions for years. The staff is friendly and helpful. If you go to a bargain place to get glasses you are on your own to find the perfect frames for your face. When you shop for frames at Crystal vision they …

  97. I was very nervous, and they made me feel at ease. They explained everything as it went.
    I would suggest them to everyone. …

  98. I have been going to Crystal Vision Clinic for Many Years and have always been very pleased with their service. I recently got my first pair of bifocals after cataract surgery and they were ready in less than a week. I am thrilled to be able to see again.

  99. Crystal vision is an amazing clinic, all the doctors and receptions are so nice. They were running a little behind when I got there, so they offered me water while I waited. Highly recommend!

  100. The doctor And staff were very professional and kind. Sorrel was especially proficient and courteous, I have never felt more taken care of at an eye care center, this is where me and my family will be going for the foreseeable future

  101. Amazing customer service. Everyone is very friendly and gets the job done. I had some lenses that got scratched. They were able to replace them under warranty… no fuss about it.

  102. I had been going to my local eye place and decided to try this place. I absolutely loved this place. I walked away feeling confident about what the doctor told me about my eyes. I loved how thorough they were in the exam. The staff is so welcoming. Totally would refer to family and friends.

  103. The staff and doctors here are very good. We have been coming here since 2009 and never had a bad experience. They do a through exam including retina scans for diabetes. Dr. Endres is cordial and really cares about your vision. His father, …

  104. My husband Greg and I have been going to Crystal Vision Clinic for years and have always been pleased with the service. Today I had the pleasure of working with Eugene to have my glasses repaired and to order a new pair. The experience …

  105. This was my first visit to Crystal Vision Clinic and I was impressed with the service. I was there for a vision exam provided by Emily Boss, OD. Emily was friendly and professional in explaining the conditions of my eyes. The staff at …

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