Curbside Waste provides commercial and residential waste collection to the greater Minneapolis area. We have many sizes of containers for our residential and commercial customers to choose from. We also offer 4, 6, and 8 yard dumpsters for residential clean ups and minor home renovations. We strive to provide our customers with exceptional service. Our passion and dedication to our customers and to the industry itself, drive us to provide the best possible service that a local, family-owned, company can offer. Using the latest equipment and technology available, we are able to work smarter and safer, benefitting our customers and the communities we service. We appreciate your commitment to keeping your trash service local. Contact us today!
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
4025 85th Ave N, Minneapolis, MN 55443
Lashelle was great to work with for my billing concerns! Thanks for working !
RUDE! That is all I can say. Missed my garbage can AGAIN. I have only been in my new home 5 weeks and they missed twice. Called to simply let them know they have missed it. The guy on the phone had to tell me that there is yard waste and …
Tracy is very friendly and helpful for setting up the garbage and yard waste disposal services according to my need… no need to wait for the call for setting up new service…
Curbside has been a great company to work with! In switching waste management companies, they answered all my questions in a respectful and timely manner. They are professional and punctual — I recommend this company to all my friends and neighbors.
I set up our new account today with Theresa and she was a delight. Super easy and excited to start using Curbside Waste.
We switched from another common waste company and Curbside Waste was much cheaper even with a larger trash bin. They are on time and responsive to questions, and additional trash/junk removal has been super easy every time I’ve requested it!
The customer service is outstanding. I have had a horrible experience with the competitor and it is great to talk to someone who is responsive, polite and efficient!
I have had the pleasure of working with Curbside Waste for several months now. Rocci Berrini, one of your agents has been most helpful in showing me the services that Curbside provides. Rocci has been extremely courteous, most …
Great customer service with great prices! Theresa with the customer service team had us signed up with in minutes at a rate that beat our old trash service by half the price even with a much bigger bin!
More than willing to beat the prices of local competitors! Spoke with a great agent, LaShelle, and she not only beat Ace’s prices, she locked it in for the whole year!
Recently finished a remodeling/spring clean up job in the West Metro and contracted Curbside to provide our waste management services. They did a great job. Excellent costumer service, which is rare these days. For example, we had a few …
Not a reliable company. I signed up for new service and they’ve missed the pickup 2 out of the first 3 weeks. Called for a pickup and was told maybe someone will pick it up over the next two days. Not acceptable. …
Had a little bit of a wait but got to speak with Lashelle who did a great job of walking me through getting trash service set up and added some helpful pointers and expertise which was greatly appreciated!
Lashelle Coleman Thank you so much for your excellent customer service.. You Rock!! Tell your supervisor to give you a raise…
Sincerely a loyal customer
Jade was very helpful in setting up my account while I was traveling and the response was very good. They also let me know all the options that they have to save further.
Just signed up for service with Theresa. Awesome to work with, WAY cheaper than Ace or Randys/Republic. So happy I was able to get signed up!
Worst company I have dealt with my entire life. Missed pickups, garbage all over the street after pickup, rude office employees and owner. They always try to raise rates even though I got a fixed rate for 2 years. …
Signed up for new service today. Spoke with Tracy who made the experience very easy and answered all my questions promptly. Nice to see that kind of customer service these days.
Signed up with Theresa. She explained everything thoroughly and answer all my questions. Very professional and helpful
Thank you Alex for assisting me. Great customer service!
Just got set up for trash removal with Tracy. She was very professional and knowledgeable and made it extremely easy to get set up.
Disclaimer: I’ve never felt compelled enough to write a review about anything prior to this. …
This is by far the worst yard waste and waste removal company there is. Countless issues. Damaged lawn. Late removal of bins. Super rude customer service. Called and canceled service when I sold my house. They continued to bill me, won’t refund me and takes them days to call back. Wouldn’t reccomend to my worst enemy.
In today’s world with no customer service I was happy to talk to a real person. Theresa did a wonderful job getting us set up!
Be wary of this company if you value a clean neighborhood. Recently, I was considering switching trash removal companies and was considering switching to Curbside after some of my neighbors had made the switch. After their drivers have left …
Lashelle was most helpful in switching our waste service. Super polite and friendly too. Nice to have great customer service.
The automated billing is a bit clunky, but they have never missed a pickup, have very good prices. The yard waste service is awesome. The furniture pickup service is awesome. Customer support is friendly and helpful.
Terrible customer service. Monthly bills would inexplicably increase by a bunch, and we’d have to call multiple times to get it fixed. Hold times were often over 30 minutes and we’ve been hung up after waiting more than once. They sneak in …
I was visited by a high pressure door-to-door sales-person trying to get me to switch garbage service providers. He was rude and unprofessional. He ignored my “no soiliciting” post, did not have a city permit to solicit, and was not wearing …
Curbside has been great! Very professional and responsive! Fees good to be spending our money with one of the few truly local and family owned businesses in the area!
Great service for a reasonable cost – Alex_csr4
Was helped with Lashelle, a very competent advisor, to setup my account for new service (trash and yard waste) in no time flat. Thanks Lashelle.
I worked with Jade to switch my residential service to Curbside. She was awesome! I highly recommend looking to switch your service to Curbside.
I have never experienced the kind of customer service. This business has. I can’t wait untill I cancel my service with them
Been using Curbside for a few years now, no issues. Just set up a new contract with Lashelle. She was very heplful!
this company is the greatest garbage pick up company on the planet. ive used ACE and others and these guys are by far the best! they come not to early on pick up day and always take whatever i put out, and best of all they are reasonably …
I just move in a home and I call to set up my trash and recycling. Lashelle was the person who help me with my service and she was so nice and helpful.
Thanks
I asked curbside to come and get some things I needed to get rid of. I called their office and spoke to a very helpful person. I was asked a few questions to understand what I was having picked up, was given a price, paid over the phone, …
“Contract” was cheap for a couple years. Doubles overnight. Called to cancel, they offered same price as competitors (60% less than what they inflated to) said no anyways. …
LaShelle was very helpful with my billing questions and options. Cheerful and friendly!
Lashelle C. helped me set up Curbside service. She was very friendly, professional and patient.
Lashelle did a good job of setting me up with new trash disposal. The bin was delivered on the same day as I signed up and trash was removed as promised.
We love Curbside, only wish they went alittle longer into the fall season and allowed more bags. With all the oak trees its hard to keep up. Other than that they come early and customer service is great and the drivers always wave at our …
Theresa was so helpful and got me set up for new service at our new home right away! I would recommend curbside waste. Not to mention they are priced very reasonable!
Curbside is competitive with rates and Lashelle has been great to work with and very helpful in getting services set up.
Worst experience of my life switching to this company . I may have saved $10 on my bill but I certainly didn’t save myself any time or headaches. They first off didn’t enter my account information in correct in their system, turns out they …
I called Curbside to discuss my contract. Tracy answered my call and knew exactly what I was calling for and addressed my concern right away. Happy with her help and service!
Just signed up for services with the company. Teresa was very helpful and profesional, thank you very much.
Theresa very polite and professional taking my call gave me all the information I needed and got me set up right away:
For the first couple of years, the service and cost was really good. Everything started to turn south when you turn on autorenewal. Suddenly, payment just stop without any notice. They start to ignore your trash for weeks and only pick up …
Got through to Tracy and she very efficiently got me up and running along with all our neighbors who were equally satisfied with the cordial experience. Well done.
I worked with Jade to set up my home trash disposal. She was great to work with and advised me with what size trash would work for our needs. She had everything set up in a super timely matter and it took very little time out of my day! Thanks!
Jade was polite and strait to the point she had me singed up and the cans delivered the very next day Bravo
LaShell is best CS rep kind courteous explains everything and listens.
Besides they they mess up to often, to be professional. Will be cancelling service in December.
Heard this was a very good garbage waste hauler. Theresa was very helpful in setting me up and accommodating.
Just signed up for Curbside Waste services. It was so easy. We chose Curbside after comparing 3 other waste pickup providers. Curbside had the best prices and the easiest signup procedure.
Just signed up and had great customer service with Rose! Our rate is half of what I had with another local competitor and is locked in for a full year. Service here was recommended by our neighbor!
Curbside sometimes gets a bad name but I have had nothing but good experience with them. You have have to remember to put your cans out the night before just in case they come really early… and if your bill changes, just call to negotiate a deal!
I signed up for Curbside Trash Hauling today. Jade was professional and easy to work with, and their prices are competitive in my area. Switching was easy, I wish I would have done it sooner.
HORRIBLE. They jacked up their prices tremendously, and have refused to refund for services not even used or contracted for. Stay away from this manipulative company. Their customer service supervisor I spoke with is the literal worst. So unhelpful and dismissive and combative.
Just worked with Jade Byrom and transferred my waste collection service to Curbside. She answered all of my questions and provided me the details I needed. Also there was no pressure to make any immediate decisions. I look forward to a long partnership with Curbside.
Jade did a great job explaining their services, cost, and terms of the contract. Looking forward to working with them!
Lashelle was great and had a can out the next day for me. She made sure all the details were set and all my questions answered. If she didn’t know she got the answer for me. Good value and service.
theresa was super helpful today. called in to setup service and she took care of everything quickly and efficiently. They came highly recommended and i can see why.
I received excellent service today from Lashelle! She locked in a better rate for me, and was friendly and energetic about customer satisfaction.
My service is to start from April but Jade from curbside waste worked with me to set up my account with them. Jade is very professional and kind to take me through complete process of set up. I was busy on previous day so requested to call next day and Jade did it. 5 stars for the set up team.
I set up my account with Rose and she was wonderful to work with so far! She was extremely helpful, professional, and polite. I look forward to using curbside waste!
Place has terrible customer service. Rude and short answers. Auto renew contracts and only have a 30 day opening to cancel. Who remembers this information when you are busy in the day to day of life. That you have to cancel the garbage …
Hit my mailbox Monday and left it laying in the front yard. I understand accidents happen. Not once did the company call me and offer to resolve. I had to view my camera to see who even caused the damage since no one notified me or took …
I got great customer service from Lashelle Coleman. She was courteous, competent and professional. I would recommend Curbside to everybody.
We switched to Curbside solely for the fact that they offer organics recycling. We had problems from the start just in getting the organics bin picked up. I figured this was because it’s a new service and they’d get it figured out. Now they …
This is a ridiculous company. I have called them 4 times regarding this issue. The previous owners of the house I recently purchased left 2 Curbside Waste bins at the home. One has leaves in it (not a yard waste can), and because of this …
Very poor customer service. Wanted to change out small bin for a larger one. They gave us the date of the swap out and it didn’t occur. When cancelling the service they claim I signed a contract and to cancel it would be $200!! Neighbors in …
I just worked with Michelle to set up Yard waste and she was very helpful and courteous. I have been a customer for 10 years and I have recommended Curbside to countless family and friends.
Lashelle C. was so friendly and speedy in getting me new service that saved a bunch of money too! So happy to switch!
Great service I would recommend Alex_csr4 as the best representative
Lashelle at Curbside waste provided us with a great service. She was extremely helpful as setting us as new customers and providing all needed information. Highly recommend her!
most of the positive review is from there friends and family.. there services is horrible.. not on time
to pick up trash. ok they will out 24-48 hrs.. but not show up for 72 hrs.. 10 …
One of the wheels on the trash bin broke and I called for a replacement. They would not replace it until next week during pick up. The lady on the phone said that if I had called the week before then they could have replaced it. Like am I a …
Lashelle Coleman was great explaining the service. look forward to a long relationship with the company.
I will be recommending Curbside to others
Mike M
I look forward to working with this company.
Theresa has great customer service and answered all the questions I needed. Thank you for all your help.
Excellent costumer service! Lashelle was the representative I spoke with and she was so helpful in answering all my questions and setting up my account!
Lashell did an amazing job explaining services in detail and was very knowledgeable with any questions I had.
I have recently signed on with Curbside Waste and have found their customer service exceptional. Their program was explained artuculately and confirmed via email withiin the hour. The new cans were delivered the next morning as stated. Couldn’t ask for better service.
I’ve been with Curbside for a year now, no complaints whatsoever in the service provided, it’s been as promised and on time, every time. …
Awful experience, it’s been 2 weeks since I started services and my trash has yet to be picked up. Called, customer service is a joke. Went back to previous company. Stay away.
Worked with Jade to setup new residential garbage and yard waste pickup. Jade was very knowledgeable on the services/prices Curbside offered, and walked me through the entire process of getting my service started! Great customer service!
I have called and get a chance to talk with Lashelle Coleman to start service and request a quote for my resident area. Lashelle was professional and knowledge about her work, she explained to me in details and also help me answer all my question. Thanks Lashelle.
Just went with curbside, and after lots of shopping around found out that curbside has the best pricing in my area by far, and if you’re not paying the lowest price for something like trash removal, you’re just wasting money. …
Extremely happy that I switched to Curbside. Drivers and office staff are exceptional, knowledgeable, and professional. Had their services for many years now and love that they are a small family owned and operated business.
I have lived in my hone for 8 months and out of that time my garbage has been picked up on time maybe 5 times and I wait on hold for a half hour every week to request they come back out. Sometimes I call and wait on Tuesday and ask them to …
We’ve had Curbside since moving to our new house in August 2021. We chose them because of the reviews on Google being higher than other waste services, but we wish we wouldn’t have. We have to call every single week to tell them that no one …
Lashelle was great. She was very upfront and worked to get me the best deal. I am happy to make the switch to Curbside, I have used them in the past and am returning back to them.
Impressed with the Curbside customer service – Robert was all in on being a great partner and ensuring that our service continued without interruption. Friendly, collaborative and exactly what I was hoping for when I connected with him.
The service itself has been consistently good. They also have great customer service; there was a rate jump on my bill and Lashelle did a great job of explaining what happened and making things right.
Set up service today after discontinuing with my old provider due to poor service. Impressed already, as they were having phone issues and called me right back from a personal phone to take care of me and ensure I was set up. Thank you, Lashelle for your help today!
Signed up today and the rep I talked to was so helpful and pleasant. Thank you Lashelle Coleman! Great way to start doing business with a new customer!
Don’t let their competitive pricing fool you. The saying, you get what you pay for certainly applies to this company. I have been a customer for over a year now and when my 2 years are up I will be done with Curbside. Here is why. …
I set up the service with Theresa, she was awesome and very helpful
I recently switched from Randy’s Environmental after Republic purchased them and jacked our rates up. The team at Curbside was quick, friendly and efficient with the transition. They’re local to my area and cut my prior rate with Republic. If you’re in the Brooklyn Park/Center area, give them a chance!
I worked with Jade to establish waste pickup – super nice, super easy to work with, very responsive. Excited to be a customer!
My repercentive Teresa help me and it was quick and easy to set up. Great company.
I had to waste my time calling multiple times because my trash was not removed. They checked as done but my trash was still full in the street.Today I called waiting on hold for 32 mins 46 seconds to speak to someone. I was assured my trash …
I spoke with Tracy to set up a new residential account for trash and yard waste. Her response was immediate and professional.
The absolute rudest, unresponsive people I have ever dealt with. I have called them 5 times to pick up their containers. They have given me three dates they would remove them. They are still at the end of my yard. I am currently trying to …
Our Curbside driver is consistently punctual, on-time without fail. If any garbage falls out of the 90 gallon bucket during discharge, he ensures there isn’t anything left behind for me to pick up. 5 stars for sure! Office staff are always helpful and solutions-based. No excuses, always solutions.
Tracy M was very professional and provided good customer service to me when signing up new services with Curbside Waste today. I’m excite to work with them.
I recently moved to Golden Valley where many vendors can be used for weekly trash pickup. I called around and Curbside was not only a great deal, but Rose who helped me was professional and quickly answered all my questions, and the can was …
Teresa was great! Quick and easy set up process, as well as quick delivery of my bin!
My last bill was approved 36.00 more than previous bill statement. Now my newest bill statement was approved 5 more dollars. Was never notified of price hike 9r reason for it. Don’t quite understand.
Lashelle who was my customer service representative- was incredible. I had planned on switching companies totally. When explaining what we were dissatisfied with rates increased she quickly assumed the responsibility and ensuring that we …
Jade, at Curbside Waste, reached out to me regarding a request that I made to start new service. Being a new resident of Minnesota is a daunting task, with everything that needs to be organized, but Jade made it so easy for me to work with her. Thanks, Jade!
Lashelle Coleman was kind, respectful and professional while helping start services. Curbside Waste has fair rates, especially in this area.
Recently changed my service to Curbside and the support from Lashelle C. was outstanding.She was patient and understanding, very good service from her behalf. Thank Lashelle!
I had the pleasure of speaking with Lashelle C.
My initial first call to set up service, I was impressed with the professionalism of our conversation. Very informative on the products and service dates/times. I’m looking forward for the service. Again thank you.
Given their customers service and pricing among all Other waste companies, Curbside waste seems to be the best. keeping it honest, professional & responsive on timely matter. I thank you much Lashelle Coleman.
Lashelle Coleman, did a wonderful job helping me get my services set up when I was not able to get the service to start through online. She was very professional and help me understand my billing.
I just signed up with Lashelle who guided me and responded to every question with knowledge. Lashelle was wonderful. My 3 bins arrived the very next business day. WM can’t handle yard waste at the moment among cost fluctuation so I went with CSW based on the reviews and Lashelle. Hoping for a year of consistency. Thanks!
Signed up with their service via a door to door salesman. He took my credit card info and was all set for new service. However when the new service was supposed to start, I started calling to see when my new bin would arrive. I’ve left multiple messages with no response. And yet no bin or service.
Lashelle helped me set up service for my new home. She was courteous and very helpful with all the information I needed to get started.
We just signed up with Curbside and Lashelle was very professional and explained the new contract. They were willing to match a price. We are looking forward to our new service to begin in April.
Customer service representative Lashelle Coleman was OUTSTANDING!! Kind and courteous, efficient, empathetic and funny. Curbside Waste has a gem of an employee on their staff!!
I, phoned in today and spoke with Lashelle Coleman, she was very helpful and professional. The time I, spent on the phone with her was a pleasure and very beneficial to me. I, hope every time I, call in I, get service like that. I, was very …
As a first time home buyer Lashelle C was so helpful in walking me through the waste removal process and getting set up with Curbside. I am grateful for her help being so knowledgeable and thorough.
I dealt with Lashelle Coleman today. she was top notch!! answered all my questions professionally. she treated me like a valued customer, which some companies now forget to do. I would strongly recommend calling Curbside and request Lashelle!
Just joined Curbside Waste Removal a short time ago and their services are a great value for my area. Also, their customer service representative, Tracy, was extremely helpful and polite. Would definitely recommend them to others. -Bob
I switched from Waste Management to Curbside Waste due to Curbside Wastes pricing, and more importantly, their consistency. WM was unable to fulfill their pickups and constantly increased their pricing while providing very poor customer …
Today I needed to move my service from one location to another. Theresa was very helpful and made sure my new bins would be at my new home as soon as possible. She made sure I knew my new pick up date, great customer service.
I have been using Curbside since I moved into my house in 2019. For the most part, service was OK. There were a lot of minor issues over the years, like poor communication, unclear pick up days, missed days, etc. I tended to over look that …
Just signed up and had great customer service experience with Lashelle! She answered all my questions and provided the kind of knowledge that only a locally owned company can. Add on top of that their competitive pricing and I’m looking forward to my service starting with Curbside Waste.
Started new service with Curbside. Two business days later my cart arrived. Trash was picked up the next scheduled service day. No complaints. The customer service rep, Jade, was friendly and helped get everything set up without issue!
I just set up set up service with Lashelle C. She was kind, patient and efficient! I was surprised at how great Curbside’s prices are and look forward to using their service.
Excellent service and especially working with Theresa as Curbside Waste.
All of my questions were answered, and concerns addressed regarding signing for this service in a new residential area. …
I’ve been using Curbside for years. They’re by far the best in the business. My driver is on time everyday. They’ve never missed me, never. I’ve also rented dumpsters from them. Quick and easy. I did have an issue with my bill but I called in and they fixed it right away. Great business!
They’ve missed my yard waste pickup multiple weeks in a row. They continuously tell me that they’ll be out again the next day and never come. They promised me that it would be picked up yesterday afternoon, but that never happened and I …
Lashelle was awesome to work with. She was very upfront and worked to get me the best deal. I am happy to make the switch to Curbside, their customer service is much better than the other company that treated me like a number.
I called to be set up with Curbside and Lashelle and Rose were very helpful in this process. I also was impressed with the phone system with their updates as to when I could expect my call to be answered while on hold. …
Their Rep came to our house on 02/14 and tried to sell the service. He said that he can cancelled our current service with Walter even if we are still in contract. After all the paperwork, the rep wants us to pay $20 for the first month, …
I recently switched from Randy’s Environmental after Republic purchased them and raised the rates. I gave Republic a chance to bid a more competative rate but my emails and phone calls were unanswered. …
Lashelle At curbside waste was extremely helpful! She went above and beyond. I was only calling in to pay my bill over the phone, and she researched my account and was able to find me a better deal on the service I was already getting. I …
I just signed up for weekly trash removal with this company. I want to commend Lashelle, the service rep I spoke with to get this set up. I was basically cancelling my old service on another phone when I was first talking with her. She was extremely patient, professional, and helpful in getting my new account set up.
I call and the person her name is Lashelle Coleman who provided the services was excellent she help me with setting up an account service in my area and she was very polite and provide me a great deal. I love the costumer service. I am very satisfied
After many years of great service, LaSchelle took care of us canceling/transferring service. She was helpful, thorough, and generally uplifting to my day. 5 Stars all around.
Michelle was an incredible representative of Curbside. She took care of what I called for and ensured that I was happy with the outcome. Very professional and personable. She went above and beyond. She definitely turned my opinion around …
LaShelle C. was extremely polite, personable and efficient in helping to set up curbside trash service, in our new home. I also really appreciate that she assured I understood the contract, before signing. Thanks for your time and professionalism
I just completed the set-up of service from *** to Curbside Waste, and although they haven’t started service as yet, Rose was extremely courteous and professional in the set-up process, and I have no doubt that they will perform as …
Lashelle (sorry if I’m spelling this wrong) was so kind and wonderful. Although their customer service line was busy, she was so pleasant and helpful. I have run into some issues with our bill going up unexpectedly, but she was able to help resolve the issue and get our account back to our contracted rate.
We signed with Curbside Waste recently, and Theresa Schwartz was professional and responsive. Thank You.
Theresa was fast and sufficient, very nice and knowledgeable.. she helped me set up service and gave me all the information I needed!
I just signed up for garbage disposal and Theresa was helpful and called me so I did not have to wait on hold. Transaction was simple.
If I could give this business a zero I would. This is the second year that I have paid for yard waste which includes Christmas tree removal that they have Not collected the tree. …
Just switched from Randy’s with help from Jade/Curbside. She was very courteous, professional and very responsive. The fixed rate is a big plus. Thanks to Jade and Curbside.
A business behind my house uses Curbside Waste and they are terrible. They regularly (and loudly) collect waste between the hours of 5:30 and 6 am directly outside my bedroom despite this being illegal in Minneapolis at these hours. My …
Tracy did a fabulous job of on boarding me as a new client. Thanks for your help in answering all my questions. Look forward to working with you.
Lashelle Coleman was professional and extremely helpful in getting me set up for garbage collection in my new home in Minnetonka. Curbside Waste has great prices as well!
Theresa helped us sign back up at our permanent residence after a year of not being there because of a house fire. She was very helpful and kind.
Responsive, good value and Excellent customer service, i was helped by customer support Theresa Schwartz today to add yard waste pickup to my subscription, she provided me with the info i needed and completed my request in a matter of seconds, they only charged me for two months since fall is almost on us.
Had an issue where trash and recycle didn’t get picked up one week. When I called Lashelle C. Did a great job taking care of me and making it right. I was happy with my experience and it kept me as a customer.
In the past year, we have missed many pickups. Very unreliable service. Garbage gets a bit smelly in the summer after 2 weeks. After 2 years we cancelled our service.
I received Jade as my representative and she was great . She answered every question to her knowledge as well as provided excellent customer service skills . Thank you Jade
Lashelle did a great job explaining their services, cost, and terms of the contract. Looking forward to working with them!
We switched to Curbside because they gave us a better price, but we had many billing issues. When we decided to stop service, they would not refund our prepaid money, even with 30 day notice. Even though they are cheaper, it was not worth the hassle.
Lashelle Coleman was so kind and responsive today when she helped me start service with Curbside. I appreciated her speed and overall knowledge to give me the best price for garbage removal!
Been a customer for a while now, thinking about changing. I have had a broken wheel on my dumpster for almost a year now so we can’t move it out very easy. Today the driver pulled up to a car in front of the dumpster and waited less than …
Tracy Macon just signed me up for Curbside. She was very professional and detail oriented. I give her 5 stars!
Lashelle did an outstanding job assisting me with setting up new service. She answered all my questions and had a great positive attitude.
So happy to find an upfront business that I’m not going to have hidden taxes and fees! Lashelle C. Was so helpfull and made the process of signing up so easy and she was so kind and professional! Thank you!
I just signed up with Curbside with Lashelle. We are pleased with the value and prompt service. Lashelle was very knowledgeable and able to answer all my questions. It was a pleasure dealing with her.
This is the slowest waste company on the block. My trash never gets picked up until 4/5 pm while everyone else on my block have removed their bins by noon. Several times in which my trash did not get picked up. The call time for customer …
Horrific service. They have missed my pickup at least 4 times in the past two months. Everyone else on my street using a different service has their garbage picked up but Curbside can’t be bothered I guess. …
Curbside Waste has a very friendly service team. Lashelle C. was very helpful in reviewing our statement and was able to lock down a reduced garbage rate for the year. Important as inflation and gas prices are up.
I would not recommend Curbside Waste.
Garbage was always timely, but getting ahold of someone has usually been …
The customer service representative I spoke to today was very rude and unprofessional when I wanted to cancel service & requested a refund. She stated there is a no refund policy and could charge me $35 to pick up garbage bin. I asked the …
Great local company with personal service. I have used them for 6 years and their service has gotten better and better during that time. I called today and Lashelle was super helpful, polite, and professional. Its nice to have a customer …
Jade was a pleasure to deal with. She was pleasant and helpful in this world of automated phone services. 2 thumbs up for her timely response in helping me get an account set up.
Theresa at Curbside Waste in Minnesota (Crystal, MN services) was so helpful in changing over our name/address during our move. She guided us with next steps, and assisted us in easily getting rid of our EXTRA garbage from the move – on our next pick up. She was excellent. Thank you Theresa @ curbside waste!
Just set up service with Tracy very conveniently through email. We are moving to a house that previously used their service and were able to just keep the bins to retain continuity of service through our move. Tracy was extremely efficient and helpful just like our seller also described her!
Excellent customer service. I actually talked to a person.
Lashelle was superior in her explanation and service. I’m looking forward to the same service on my pick up days
Talked with agent Lashelle Coleman to get my trash pick-up service started with curbside waste. The set-up process was nice and easy, and these guys are very straight forwarded and upfront with charges and fees. Highly recommended this company to anyone who are in their service areas, you can’t go wrong in my opinion.
I’m kind of surprised to see so many good reviews on here, based on my experience, but it probably depends on what people value (cheap price vs. good/honest service). …
Just signed up for service with Theresa. Very courteous and knowledgeable. Company is experiencing very long wait times on the phone calls, but once you get through, very professional and thorough. Theresa honored my quoted price and got me set up quick. Well done!
We just signed up for residential service with Curbside Waste. We worked with Lashelle who was very helpful and professional. We were all set up within a matter of minutes and service will begin within the week. Curbside’s prices are very competitive with the other options in our area.
My family has been Curbside Waste customers since December 2021. The pickup is consistent, we have never had an issue. When I’ve spoken with customer service they have been professional, personable and knowledgeable. I spoke with Theresa …
Didnt pick up trash twice in a span of 6 months. Call hold times are 20+ minutes. Also contract auto renews and only have 30 days to cancel. Will update if service improves. Three stars for good price and friendly customer service.
Recently purchased a home and noticed that entire street is using Curbside. I’ve called and dspoe with a few services and no one could sett us up in a timely manner. Today I spoke with Ms. Lashelle and she was amazing! She was super …
They are not picking up our bin. 3 times now! I contacted the company they said make sure it’s at end of driveway. Garbage was not picked up again the next week- I showed curbside camera footage, now no response to the issue. …
Today we decided enough was enough with our current trash company. I decided to call curbside and see what they could offer. I spoke with Lashelle, and let me she say she went beyond what I was expecting. She was very detailed. She …
Was looking to switch waste companies. Spoke to a rep named Robert over the phone. I was very satisfied but with the professionalism and how clear he was with answering all my questions. I was able to get a locked in 2 year rate with no hidden fees. Would recommend Curbside Waste to anyone!
Trash Removal & Recycling always go above and beyond. They have the best customer service and Theresa always try to get you the best rate and she’s lovely and patient with me even trying to get me my cart right away. Their whole team is amazing! We LOVE working with them and highly recommend anyone using them
Today I reached out to Jade at curbside. She was very helpful and kind. She quickly set me up on garbage and yard waste service. It was a smooth transition from a poor supplier to what I hope is a great supplier. Based on my interaction with Jade I think it will be a great partnership moving forward!
I’ve just initiated a business/client relationship with Curbside Waste. I very much appreciated the courteous and professional service I’ve received so far; particularly from Lashelle as we went through the ‘sign-up’ process. I’m very much looking forward to the ease of doing business with Curbside Waste!
I talked with Lashelle and she went above and beyond with her customer service! She helped me get a great rate on my trash service and was very quick to get me all set up. She is amazing and I’m so happy to get to work with such a wonderful …
Was using another provider with exorbitant fees and service charges. Curbside offered straight forward pricing, fast service, and excellent customer service. Worked with Robert and got my rate locked in for two years. Cannot rate high enough!
We had some issues with our account and I was very frustrated. When I called, I was connected with Tracy. She was absolutely amazing. Not only did she solve my problem, but was able to find me some additional discounts! We will definitely be staying with Curbside for years.
Spectacular service. I reached out to two other waste companies to start new service (new construction community), and both companies failed to communicate and execute (neither one actually got me into their systems or delivered a bin). I …
I called with some bill questions and spoke to Lashelle. She was phenomenal. She knew what to do, she did it efficiently, and she was super pleasant. I called thinking I was going to change to another provider, but because of her I stayed with Curbside, and happily so.
My previous hauler stopped serving my area and I needed new service quickly! I spoke with Lashelle from Curbside who helped me set up my new account. She was very helpful and a pleasure to speak with. Curbside is great value with hard-to-compete-with rates!!
I called to start service garage spoke with Lashelle.
After having to hold for 15 minutes I was Leary if I wanted to start service if I’m always gonna have to wait on hold when I call In. But I told myself to be …
Been a customer of Curbside for over 5 years now. Overall great experience with company and good value. Called in to customer service today due to billing issue. While there was a long wait time, once I got through I was able to talk to …
I have been a long-time customer with another company and decided to compare rates. I heard Curbside did a great job from some neighbors so called and set up service. They were much cheaper and offered the same service. I worked with Theresa and she was fantastic! Patient and answered all my questions.
I received a bill in the mail but never signed up for their services. I called to have them remove the bill and they won’t! I was going to possibly use them in the Spring but now I don’t see that being possible.
Roma provide good customer service related to setting up new service and she is fast to send the contract.
Curbside waste, is a fantastic company and they have great customer service. Theresa Was more than awesome and very helpful. Great place!
Was a great service but drivers have become reckless and proceed to drift garbage trucks in the snow, throw trash onto the street and drop garbage cans down the street because they do not stop when they pick up the can. Drivers smell of …
Literally the worst service I have ever experienced. Offshore call centers, long call wait times, constantly having to call in because they (AGAIN) forgot my recycling / trash / or bulk trash. I have a mountain of trash that builds every week because of the last weeks missed and they don’t care
A door to door salesman came to our house selling this company last winter and we decided to switch from Republic Services to them. This was a huge mistake. On 2 different occasions, they have failed to pick up the trash in the last 6 …
New customer’s of Curbside Waste here! Jade in customer service was prompt to reply to my questions and very professional in the account set-up process of our service. If this indicates how Curbside will work for our families trash disposal needs, we will be greatly satisfied! Thank you, Jade!
I do not have Curbside, but every Monday their truck goes barreling down my road. The dust flies up behind it, and have also seen trash flying out the back of the truck. …
Buyer Beware: Door to door sales takes your money, doesn’t sign you up for service. Either D2D a scam, or Curbside has some messed up internal processes. Probably dodged a bullet looking at the Yelp and other review platforms, BBB etc. …
Tried to get some junk removed, an ac and a mattress. They where quick to take payment but would not pick up. I had to arrange pick up from other people and they will not give me my money back. Been getting the run around from them for 3 …
Theresa was very helpful with changing service to our new home. Made the process very smooth and easy, and took one less thing off of our plate. Thanks!
Switching over from our previous waste removal company to Curbside was fast, easy, friendly, and professional. Tracy gave me a quote over the phone, and after cancelling our other service, got us set up right away. Thanks Curbside!
I’ve spoke with Theresa she was very patient and polite.
She helped me set up my services.
I looked forward to doing business with curbside waste with my new home.. again thank you so much Theresa
I contacted 6 different businesses looking for the best price for weekly Garbage pickup. Tracy with curbside provided prompt detailed information on the services provided. Setting up services was a breeze.
We were in the middle of a huge snow storm. Curbside picked up my garbage at 10 at night. Unbelievable service. I do not know how they got thru the snow or traffic. You guys are amazing! Best service I have ever had. Thanks!
They missed picking up our garbage and I spent 30 minutes on the phone only to be told the driver was done with our area and to leave it out and that they would get it the following day. I waited until noon the following day and still no …
I recently moved and contacted curbside Waste to remove my trash and I spoke with the representative Teresa she was absolutely great. She got me set up quickly and it was a pleasure. I will for sure tell others about this Garbage Company.
Good and affordable service! Been a customer for 2 years and now transferred service to new address, Theresa helped me do so. She’s a Rockstar! She made it stress-free and very professional, thank you!
I’m beyond frustrated with my experience with curbside. For two weeks in a row at the height of yard waste removal season they have failed to pick up our leaf bags. We contacted customer service and they assured us that somebody would be …
We switched to Curbside Waste after our previous waste hauler raised rates drastically. They also were very rude to us when we cancelled their services.
Theresa was our contact at Curbside Waste and she was very helpful & got us set …
Jade was extremely efficient and helpful over the phone. She was able to seamlessly transfer our trash service from the old owners to us in our new home. She was able to provide accurate information quickly, and even offered a pro-rated discount for our first month of trash and for our yard waste rate! Highly recommend this service.
I was having an issues trying to log into your web set to pay my bill. I had to request a new one everytime I tried to put in a new password it kept telling me it needed to be between 3-10 characters I was well over 10. I called to try to …
Theresa was very helpful and has great customer service. She actively listened to my concerns and needs and addressed them all. To say she was accommodating is an understatement.
Decent customer service reps, but very unreliable service. We had weeks of no pick ups, then they would randomly pick up on a completely different day. When canceling service, they charged a $100 fee without prior notice and no note of this …
I have regretted going with Curbside for a long time. I love the low price but horrible customer service and horrible communication!! I guess I’ll have to ask for paper bills again just so I get something. Since switching to paperless, I …
They left my dumpster in the middle of my driveway today. They also like to rip down my power lines then jet out of here quickly so they can’t be directly confronted about it. I’ve been calling all day to get this dumpster moved out of my …
I worked with LaShelle Coleman to set up new service today. She was extremely helpful and polite. I appreciated her knowledge with my corrections and making the switch to this company so easy. Thank you.
Curbside has very helpful customer service! Very simple and easy. Lashelle from Curbside helped me to signing up for new service. She was very courteous, professional and very responsive. Thank you Lashelle for your help! The Curbside has a …
I just signed up for this service on our new house. Theresa Schwartz walked me through the process, got me better deals than what was available on the website and had it all set up within a matter of minutes, all while being very pleasant to talk to. I look forward to working with this company!
Theresa was great in assisting me with signing up as a new customer. She was able to create my account quickly, review all details with me and make sure I had the information I needed to create my online account.Thanks Theresa!!!
I just engaged Curbside for trash pick up. Jade Byrom helped me set up the account, explained the billing and services, she was very efficient and courteous. Interaction with her definitely helped in making the switch from a different provider.
I am a new customer with Curbside Waste. The customer service I received from Rose was exceptional. She walked me through the set up experience, very professional. …
We were so happy with the customer service received today when we called to switch companies. Jade was informative, quick to reply and professional. Looking forward to having Curbside be our new provider.
I signed-up with Curbside waste management services. Lashelle Coleman helped in setting up my account, explained in detail about their contract and clearly communicated the plan to avail their services. She was very prompt, professional, courteous and clear in her communication.
We believe in supporting local business. Randy’s sold to Republic & prices keep escalating. We called Curbside & talked to Theresa. Customer Service & prices don’t even compare to Republic so far. Looking forward to better service and better prices.
We just set up new services with Curbside. I called several times and spoke to different represetntives who were very helpful. Ultimately, Lashelle set up our services. She was great at exaplining to fine print and details of the …
We’ve been with them since they began several years ago. I am super happy they seem to be doing so well. I really did not like and couldn’t seem to escape from the “BIG” company that always gobbled up the smaller companies I tried so that …
Called on Sept 12, Spoke to Theresa. She was very helpful and had me set up as a new customer in about 15 minutes. This was after talking to two other who could not help me. I had my trash can the next day and trash was removed just like …
I am new to Curbside waste. Cooper sold me door to door on the service. Today when I went over the details with Rose at your office, she was most helpful, polite and professional. The same is true for Robert who was working at a desk close …
I chose curbside when moving into my new house because it was by far the cheapest option and did not have any additional fees or startup costs. Setting up service was a super easy phone call with Tracy! She said my new bin will be delivered …
I use Curbside at multiple locations. I wouldn’t say their performance is perfect — they’ve forgotten to drop off my new garbage cans when setting up an account and they’ve missed a couple pickups. …
This company will change your rate without notify you. I started out because their walk through sales representative gave me a $32 for 2 month rate. Then it went to $41 after a couple of months. This pay period my bill is $60. They didn’t …
With more and more service providers no longer handling yard debris, Curbside Waste stands out in this area. Theresa was great, and very helpful in getting my service set up. All my questions were answered patiently and thoroughly. So …
Negative -20 stars!!! In 2020, a Curbside salesman went through our neighborhood selling dramatically reduced rates over a regional competitor, so I and many of my neighbors switched over. Since then, Curbside has incrementally increased …
I use curbside for both my home and rental properties and so far have been satisfied with the service! More affordable than the last company I used. Setting it up was quick and easy with Tracy! She’s great, she called me back the same day even though it was after their work hours already.
Have been using their service for a while now and never had any problems up until this year and will have more probably into the new year. They had great service before and had really great drivers that goes above and beyond. Now the wait …
I was amazed at the service I received from Curbside. Upon calling I was informed how many callers were in front of me and the wait time which was dead on. Lashelle was extremely friendly, polite and professional. She had my contract and …
Recently changed my service to Curbside and the support from Tracy M. was outstanding. I don’t know why I waited so long. They are very responsive and the customer service is top notch! I changed to Curbside due to the local service I was …
After the great customer service I received when signing up for new service with Tracy W. I’m positive this will be a much better relationship than we had with our previous nationwide company. She was very courteous, professional and very …
I can not wait to work with this company. Theresa was very helpful!!! They have Flat rate! Randy’s sold out and the new owners Republic Services jacked up prices way to high! Curbside had very helpful customer service! Straight forward …