Don’t leave your home vulnerable! Custom Security is here to offer 24-hour security monitoring from our Baton Rouge location. See what we can … See more
Read More| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
690 Oak Villa Blvd, Baton Rouge, LA 70815
I feel very secured and safe with Custom Security. My representative Jason was very helpful in explaining all of their products.
Brian was a great help in setting up my camera system and went above and beyond in making sure that we are satisfied with all of our home security needs.
I would recomend custom security to anybody out there looking for a security are cameras. Brett Foles is a very hard and smart worker. He was on time he is clean. All and all very professional at what he does
We have been very pleased with Custom Security…..everytime we have issues and Jake comes out he always takes care of us….he has great customer service skills and he knows what he is doing!!!
Custom Security service has been top notch, had a sensor that was going bad and they scheduled a tech to come out to repair it within a couple of days, they have been great with monitoring our system.
Great customer service. They arrived on time and were very professional. I would definitely recommend Custom Security to anyone.
I have been very pleased with the great consistant service and products I have recieved from Custom Security. I would recommend Custom Security to anyone looking for home or bussiness monitoring!
I highly recommend Custom Security for your home and business security needs. Great local company with exceptional customer service and prompt response time.
I use Custom Security at home and at several company locations in BR and surrounding areas. You will not find a better provider for monitoring, customer service, dependibility or costs, for your home or business security systems. Call Robbie D. and you will see!!!
I’m very pleased with custom security. The services they provide is excellent. On a scale from 1-10 with 10 being the highest I give them a 10. Thanks Jackie Burden
I’ve used Custom Security for several years now and always receive outstanding service. I’m happy with the local monitoring and the cutting edge technology.
Installation technicians were very skilled and went the extra mile to obtain the Cox’s router information. They were courteous and answered questions willingly.
Rob and Tristan are TOP KNOTCH 👍🏻 Thanks to them for coming out to Blend Boutique and getting us all set up! …
Great work by a very knowledgeable installer who helped walk me through the process. I would recommend Custom security to anyone with a security system need! Great experience all around!
I was very pleased with my service from Custom Security. Very professional installation and extremely informative. I would recommend them to anyone.
This is a very reliable company with exceptional customer service and reasonable monthly rates. I recommend this company to anyone who needs a home security system with dependable monitoring and hassle free customer service.
Thanks Custom Security!! For having great people like Mr.Donald Brown service my home he was on point with everything, I do feel Custom Security is the best system you could ever have. THANK YOU!!!!!
The installers are professional, knowledgeable, helpful, etc. A++ service. I will recommend Custom to my family and friends.
I have had real good service during my time with Custom Security. Even though I have had very few problems or requests for help or info, everything was resolved quickly.
My wife & I love our Custom Security system! I recently called and spoke with Kory and she was extremely helpful & informative. Great customer service!
Spoke with Ebony Smith and she was wonderful and very knowledgeable of the services and products offered!! I would definitely recommend her and the company to individuals seeking a system for their home.
Brent get a great job. He was on time had all all of his materials and everything was put in efficiently and ran great. I have had no problems since.
I’ve been doing business with Custom for over 10 years and it has been a great relationship. We have had absolutely no issues or complaints.
Jason was very detail oriented and assured my family and I understood all of the system’s features. Setup was simple seamless and time efficient. Thanks Jason!
I’ve used Custom Security for about 25 years. Always friendly, professional and knowledgeable. Equipment is top notch and the automation feature is amazing.
Call center is very responsive , courteous and friendly. They definitely make sure all needs are met and their follow up is the best I’ve seen in today’s customer service world. Definitely recommend !!!!
Fastest response time of any security company I’ve ever been associated with. Service is even faster and very professional. Business to Business Custom Security is hands down the best around
Love this company!!! Customer service is always super helpful, when I called with a question tech guys are always knowledgeable and are able to help me with all of my problems! Love the latest equipment they offer!
The representative was not only very knowledgeable but personable and friendly. The problem was corrected quickly without major inconsistencies. I’m completely happy with Custom Security.
I’ve been a customer for over 25 years and moved 3 times and each time I move I make sure Custom Security moves with me! One of the only companies with local monitoring which results in quicker call times and dispatchers that knownthe area to get quick help if you need it!
I have been with Custom Security for a long time. My family and I have always been very pleased with our alarm system and the service that we receive. There are many alarm companies out there, but I don’t think there are any that can be this one.
I shopped around and received several quotes. They were the best deal in town by far. The rep was thorough and followed up after. I highly recommend.
Thank you so much Brian for coming out so quickly and re-installing our security system after we replaced all of our old windows. Brian did an exceptional job and answered all of my questions and was very helpful! Thank you again!!!
Have had them for years and couldn’t be more pleased. Any time you call they are very thorough, courteous and professional, especially Rasheeda. Thankful for their customer service and the peace of mind knowing they’re watching my home.
I can not say enough about the professional courtesy that was demonstrated to me by your service representative. He showed up on time; had mask in hand; did a quick analysis of the problem and quickly fixed it. He also took the time to …
I’ve had Custom Security for over 11 years now, and would never think about using anyone else. From the girls that call when my alarm goes off being so nice, to the knowledgeable technicians when I need help Custom is the BEST!!!
Jason was very helpful, very informative, and extremely professional. We are excited to be a customer of Custom Security Systems. We highly recommend Custom Sec!
Bryan my consultant explained everything in detail and answered all of my questions. TJ and Keith installed cameras and had me check each step. They were well mannered and cleaned up their mess afterwards . Thank You! 😁 …
Love this company! Every time I call, for any reason, they are always helpful and Polite. Kory has been of great help on numerous occasions. I would definitely recommend them to anyone.
They were so professional. And on time. They have always been very friendly on the phone and when they came out to add a new system they were just as friendly. They ran the wires thru the attic so I don’t have to see them. They talked me …
The technicians came in said good morning and started working. The process in my opinion was fast. After they were finished, they cleaned up what little mess there was after the drilling. I was very please with their service. Daria Vinning.
We love our alarm system and camera surveillance system. It’s so convenient to access my cameras and set my alarm from my phone. Custom has great customer service, they’re easy to work with and they’re local.
Very cool system with user friendly features and phone app! Love this system. Courteous and professional install staff. Can’t say enough good things about the Custom Security team!
Tommy Hodges met with me to set up my alarm system and discuss surveillance cameras for a later date. I could not be more happier with Custom Security professionalism, service and after sale service. Five star staff
Installation of my system was great. I look forward for the sense of security that it will bring my family while I’m at work. Wesley and Wesley were friendly and knowledgeable about my new system. Thanks!
From the first phone call to Jerry ,through the whole process when Jason came out to set up my alarm system, it was extremely pleasant and they answered every question I had with no hesitation!! I look forward to doing business with them for years to come!!
The staff at Custom Security is always very professional and courteous. Brian was careful to listen to my concerns and what I needed to accomplish and then offer very reasonable and timely solutions.
Great experience with upgrading our old system. Don was amazing and went well beyond what we expected to get the job done quickly and efficiently. Would definitely recommend them.
Very trustworthy company! Always calling to update me when things are being worked on in my area. Very helpful and fast service! Definitely recommend.
Fantastic customer service. Always available for my needs!
Custom Security (CS) installed the camera equipment and DVR at our neighborhood entrance in Prairieville, La. In the past 12 months, we have needed to use the cameras three times. All three times, there has been an issue and CS has had to …
We love custom security. The customer care service has been amazing, from the phone operators to the installment guys. Highly recommend them to everyone I know.
Jason was a huge help when installing my alarm system. The process was quick and easy. We will sleep well at night knowing Custom Security is listening & watching!
I really like my new camera system. Had a small problem but the service guys came right out to take care of it. I’ve been with Custom Security for many years and I’m happy with there service.
Couldn’t be more satisfied. From the initial phone call to the install and monitoring… the technician was friendly and knowledgeable. I highly recommend Custom Security to anyone looking for a high quality, local security company.
Wesley W. was awesome. Before leaving I received detailed education about my replacement system. He also gave me his contact information in case I had any additional questions.
Promt service and very nice. Jerri McGee help set up account and was extremely nice. Jason Scott went over equipment and was ahead of schedule and very helpful as well. Well done!
The techs had nice uniforms , they were neat doing their jobs and fast. Supervisor came by to check on how the job was progressing . I would recommend custom Security to friends and family
Jason was very knowledgeable and thorough. He has installed our alarm system in the past two houses, and will be doing our next one as well. I highly recommend him.
Great service that is not only fast but reliable. I am so happy I decided to get a monitored alarm system, Custom has been a great stress relief for me knowing they are always monitoring my home and keeping us safe!!
The install guys were great! Super helpful and friendly! We’ve had Custom Security in every house and never have had an issue!
I have had service with Custom for over 10 years and have had nothing but great experiences. The response time to my alarm going off is always quick and the girls that call really sound concerned if I am ok. Wouldn’t have anyone as my alarm provider.
#1 in customer service and reliability. Custom Security is the reason I can sleep at night, even more so now after a recent attempted break-in. I love that I can call them anytime and speak to someone right here in BR. In a nutshell, if you want peace of mind, you want Custom Security.
I have been a customer of Custom Security for 10 years. I have recieved impeccable service for 10 years! Custom Security responds to the activation of my alarm with in seconds! Therefore, I have peace of mind knowing that Customs’ is there, providing protection that I can depend on!
I absolutely love Custom Security! They are local, everyone is kind, patient, and polite. I’m very satisfied and will definitely will be a customer for life.
Custom Security is the most reliable security company around town. We’ve been using their services for years asand appreciate their prom response. I would definitely recommend it to everyone
I am a Long time customer and this is absolutely the best security company! They have a quick response any time the alarm is set off, which gives me a peace of mind. They have a very friendly staff and extremely knowledgeable about the latest technology.
Just had new windows installed. Corey came to reinstall the contacts for the windows and did a fantastic job. Very professional….. came early… cleaned up…. great price. …
The Custom team of John and Brent continuously go above and beyond in assuring that my family and I are exceedingly satisfied. I’ve been a customer for over 20 years and yet they still increase the bar in achieving customer satisfaction. Thanks guys!
Great customer service! I have spoken with Kory multiple times and she is always polite and has always been able to answer any questions we may have. We have used Custom Security for years and we love it!
Extremely well priced. Very competitive rates. Professional and very thorough. Highly recommend! I will update if service declines but so far I’m very pleased I went with them after interviewing 4 companies!
I had a custom security system installed in my home. The install tech, Wesley, was knowledgeable and very friendly. I love the system, it makes me and my family feel safe and secure.
My experience with Custom Security has been top notch. The service staff has always been very helpful as well as the phone operators. I would recommend Custom Security to anyone needing a home or business system.
I have used Custom Security for both my office and home for many years. They have been very responsive when I have issues and I am very happy with the switch to cellular so I can control my system from my phone.
I would recommend Custom Security as the firm to choose for your outdoor security cameras. The camera views are crystal clear in HD. Chris did a great job implementing the system. He was extremely knowledgeable. The system works great.
Custom Security has been landmark in Baton Rouge and surrounding areas for many years. I continue to entrust the security awareness and innovation of this company. Even with advancement of technology, custom security continues to have a leg to stand on. Thanks for protecting my home!
Highly recommend Custom Security!!! Have always been extremely satisfied with all aspects of our home security with them. The customer service provided by their employees is always prompt and top notch!
Everytime I call for service, I am never disappointed. They take care of the problem. Brian did an outstanding job, was very knowledgable and did not hesitate to offer instructions on how to manage your phone app. and your tv.
Wesley was very professional. He found several issues with our old alarm system. He would not leave until everything was working properly. He truly put his customers satisfaction first.
Custom Security recently upgraded my home automation service so that I could use Siri. The staff that worked on the job were very dedicated and thorough. I received several phone calls after the upgrade to make sure everything was operating as intended.
Customer service is HORRIBLE!!! It took them 2 weeks to get me a quote for service work on a fire alarm system(replacing 1 part). I approved the quote within a day or two. It has now been a month since i have heard anything from anyone. I …
Horrible place to be. You do not want to work at this company. Management sucks and have favorites over the employees. Central station manager is not a role model and does not know how to lead a team into victory. Not to mention how unfair …
Mr. Wesley and Mr. Chris, were prompt, professional and courteous.
They installed a new system for me and I am very pleased. They even offered to clean up behind their work afterwards.
Custom Security is the best.
Our company has been using Steve Elmore for our fire system for over fourteen years. Steve completes our routine fire alarm inspections and maintenance in a prompt, professional manner. During the construction of our new building, Steve was always willing to answer our questions regarding our fire system. We greatly appreciate Steve!
Custom Security is nothing short of PERFECTION!!! I’ve been a customer for 13 years, and they have never come up short when it pertains to customer service and awareness!!! They are like “Eyes above the clouds”, they are always watching and …
Great service provider! They are so respectful and courteous with me whenever I call. They sat down with me and really helped me figure out the best places for the cameras to be installed and explained as to why. Love them!
Custom Security has always met all of my expectations! Duane goes above and beyond to make sure I am well taken care of.
I could not ask for anything more! …
When we built our new home we were overwhelmed at times of when certain processes needed to be completed. We had contacted Corey Spano at Custom Security and he came out and personally told us his honest opinion of where everything should …
So my awesome Custom Security tag team today were Jacob & Tim! Professional, courteous, friendly and knowledgeable!! They checked out my system, updated my app, explained it and gave me suggestions! Job well done!
Brent and Alyson were very neat, pleasant and polite. They were very professional and worked great together as a team.
Brent explained everything to us as many times as we needed.
We are highly satisfied with their service.
I have been a customer of Custom Security since 2007, and have had absolutely no issues. This morning, the system did exactly what it was supposed to do and saved me thousands of dollars.Someone pride open my back door; however they didn’t …
Excellent customer service. Mr. Steve answered all of my questions and made sure I understood everything. He was very nice, knowledgeable and thorough. He even brought my garbage can in from road. Great guy and great company!
Been a customer for years. The custom security crew is always professional, courteous, and knowledgeable whenever servicing our home. Great job Wesley and crew.
Jason S. at Custom Security did a great job installing my alarm at my small business in downtown Denham Springs. The customer service team was always quick to answer and very gracious during the Flood of 2016. I would highly recommend !
If you’re looking for a highly reputable and very trust worthy Alarm company go with Custom Security, if you are already with Custom Security, don’t consider switching, stay with Custom Security, you are already with the best alarm company …
I was having an issue with my system arming itself, and reported it to Custom Security. Kurt, a technician with Custom Security called back, and checked out my alarm system remotely. Kurt was very helpful in walking me through the steps …
Wesley & team were very thorough, respectful, throughout the installation process. He took the time to review the system with me and offer usage tips. Great job.
Custom security made my home secure and heavenly. I love that they have a certified alarm center to answer all my alarms. All of their systems are high tech. If you’re looking for a secure one alarm you should pick custom security. I had a …
I had a great experience. Jared took his time to make sure everything was installed properly and explained everything thoroughly. The customer service was excellent and I am very pleased. A great first impression!
If you are in need of home security, Custom Security has you covered! You can sleep safe at night with your customized alarm and monitoring system. The best part is the customer service you will recieve. I spoke with Danielle and she was …
For peace of mind I recommend Custom Security at every chance I had. They are dependable and never forgot the most important person In being a successful company— “the Customer “ …
I have never been more pleased with a company’s customer service, as I was today! I spoke with Caitlin for the duration of my call and am beyond pleased. She answered each of my questions, in full detail and was sure to listen to every …
After having a new router installed our cameras wouldn’t link up to our phones. We called custom, within hours a service man was at our house and got everything working again. Great customer service as always thanks custom
Brandon with Custom Security did a consultion/service call today at our home that is undergoing a renovation. He was awesome! Brandon was friendly and very knowledgeable answering all of my questions . He went above and beyond when dealing with equipment and security issues. Thanks Brandon and Custom Security !
Our first Custom Security system was installed into my childhood home 30 years ago. With each home after, there was never a question as to who would install and monitor the new system. My parents still use Custom Security to this day for …
The guys and girls over at Custom Security are top notch! I grew up having Custom Security and ended up moving out of state for some years. During those years, I had two different alarm system companies and neither met my standards for what …
The best service I’ve experienced. I had another company in the past and did not really know if I was truly monitored, but Custom Security has been very helpful and are very informative about their equipment. Love this company!!!
I have been in business for over 12years and have grown from 1 location to over 6 and they have grown with me. I use them for my home and business and my custom guy Steve is only a call away if I have any problems. This is the greatest company for your fire and security needs hands down!!!!!!!
Our service have been awesome. And every time we need anything custom security has always helped us. Even the late nights when the alarm goes off they were always pleasant and very helpful. They are top in their fields of security. We have had other companies in the past, but none have measured up to the standards of custom security.
I had a great experience with Custom Security. Jennifer Bordelon was the perfect representative and took care all of my worries and concern. Our home was broken into and that day Jennifer got our alarm system up and running. I could …
Technician Tim was very helpful. He’s a very intelligent & professional guy. He even offered me a new feature for only $5 more a month. Truly an awesome guy! Thanks custom
I’ve been a Custom Security customer for 15+ years & I’ve always been happy with them & their employees. Very professional ,dependable, & friendly. I’ve recommended them to lots of friends & family, & will continue to do so!
Kurt arrived on time, introduced himself, and got promptly to work. He resolved our 3 issues quickly and I don’t think he took 45 minutes. Good guy, good service. Could not have gone more smoothly. Thanks.
JBellone
I was very pleased with Customs’ work in getting my cameras set up. They ran into a few problems in the attic but still managed to make as few holes in my walls as possible which I appreciated. They were prompt, actually early, cleaned up after themselves and left the place tidy.
Custom Security employs many knowledgeable and courteous professionals. After the 2016 flood, Steve Elmore and his wonderful crew worked tirelessly to get our system back online. A+ customer service.
Custom Security is an outstanding company who has always provided us with excellent customer service! Their team of professionals has always been there step by step to answer any questions we had. Five stars without a doubt!
We’ve been a customer of Custom Security for 35 years. They service a business and two residences for us here in Baton Rouge and a farm in St. Landry Parish. In each case, the installations have been done promptly and professionally. …
Hands down, best security system company around! Very professional and helpful every time I’ve ever needed anything or had questions. I’ve had two other security companies in the past 25 years and no company comes close to the service I’ve received from Custom. Definitely would recommend.
I’ve been a long time customer of Custom Security. They have always provided a great service with prompt responses. They offer some good alarm products for every budget and application. I’ve never been “upsold” and they’ve been very …
I had a complex issue with a tenant utilizing my master code and I not knowing their code to disarm a rental property after they vacated. Because the tenant had the master, I the owner, no longer had a code to disarm. Unfortunately, this …
Wesley and his team were very professional and so informative. I know I must have asked a hundred questions and he answered everyone of them and was very patient. They were on time and wasted no time getting us up and running. I’m so excited to have Custom Security! I will definitely recommend them! Thanks again!
We have used Custom Security at home and business for many years. In the few events that our alarm has gone off, I have been contacted within minutes and informed of the situation. I have always been greeted by the most pleasant and helpful young ladies that truly care. Thank you
Custom Security has always been able to take care of my needs. They are super friendly and responsive, and their equipment is top notch. Not to mention that their prices are very reasonable. I would suggest everyone use them for their security needs!
I have been with custom security for 7 years now. They have always provided quality and fast service. This is a great company and would recommend it to anyone!!! Taylor White is the best dispatcher! Always very kind and professional.
I have Used Custom for years and have always received top notch, prompt and caring service. Calls are immediate after my alarm is set off, any issues I have are fixed right away and after seeing the facility in person, I 100% feel safe and comfortable knowing Custom is watching over my home, family and belongings.
I was looking to leave custom security because I no longer felt secure. I was talking to other people who had more security for less money with other companies. The tech helped me to look at my security. think about economical upgrades and sold me on Custom Security again. He was awsome. Thanks
Jason was very kind and respectful and also explained things well. Also remembered me from the first time he came out. That says a lot about how he does business on a personal level to help ensure we feel safe at home! Great guy!!!!!
I’ve been with Custom for several years and extremely happy with their service. I like that they are progressive with new technology as well. My sales rep Corey Spano is awesome to work with and extremely knowledgeable.
We have used Custom Security Systems for every property my family has owned as well my family’s business. Every time we need to update the system or address an issue every single one of their technicians were so professional and …
I’ve been a customer of custom security for my business for years now. They have been great to work with, especially my tech Jacob, and they have been really helpful with answering questions I have. Custom promptly responds to my alarm and I have never had an issue with service.
I’m very satisfied with Custom Security. I’ve used them for years for monitoring of my home and business and they were always knowledgeable, responsive and polite anytime I needed to interact with them. I’d recommend them wholeheartedly to anyone needing a security system and/or monitoring.
Love custom security!! Always so helpful when my alarm goes off. I have talked to Kory several times and she’s so nice. I would highly recommend using them to protect your home and/or business.
As both a commercial and residential customer, I have been more than pleased with Custom Security. They are responsive and always put the customer first. My main point of contact is Steve Elmore. I cannot say enough positive things about …
I have been with Custom Security since Dec. 2001. I have moved 3 times and they have accommodated me with all. I have receive professional service whenever I need them. The staff is wonderful when I need to speak to them. Rasheda has help …
We had service scheduled to update our system and add doorbell and security cameras. The crew arrived at the scheduled time, installation was performed in a professional manner, with all work areas being cleaned up upon completion of …
Several businesses offer security protection of the home. The technology each uses is very similar. Therefore, it is the customer support that is crucial in my decision-making process. At Custom Security you are treated as a person and …
The Custom Security Technician resolved our system issue in a prompt, efficient, courteous way. We are very satisfied with the company, and have been a client for 13 years.
We had a great experience with the installation of our security system. Shannon was polite, knowledgeable, worked quick, and arrived early. We look forward to having Custom Security Systems monitor our home.
On May 15, 2018 I had an error code show up on my security system since I was scheduled to leave town this day I immediately contacted Custom Security to help with my problem. The customer service this company provides is second to none. …
Custom Security is professional, attentive, and prompt in addressing any concerns we may have. Corey W. is assigned to our location and always ensures we receive the best and affordable service. Corey is friendly, knowledgeable, reliable, …
Jason Scott came early to our appointment after calling to verify it was ok to do so. He was professional and answered all of my questions. He then spent the time to trouble shoot and pinpoint an issue with the service. We are extremely satisfied with the service we received.
My service tech, Wesley, was excellent. Very good people skills and great customer service. He went over the system with me in detail and walked me through the app. Very professional! Customer Security is a great alarm company.
We’ve used Custom Security since 1997, and can’t say enough good things about them. Service technicians, installers, sales staff, and monitoring team are all super helpful and always professional. Local monitoring and very responsive. Highly recommend!!
I’ve been a Custom Security customer since June 1997 and haven’t had any problems. Whenever I needed an upgrade or something needed to be fixed, they came out and did a great job. I love this company and couldn’t be happier with their service. Best in Baton Rouge.
I’ve been working with Jason Scott for almost a year now and he has been great to work with with all my security and home automation needs. He is extremely responsive with any questions and/or requests. During my recent move, he was very …
Custom Security has kept both my home and business safe for more than twenty plus years. It’s a huge comfort to myself and family to know that when we are away from home, and certainly at the end of our busy day when we turn that alarm on …
I have been extremely happy with Custom Security. Their customer service is unparalleled. I have never been satisfied with the big name security companies and changed to Custom after many referrals from friends and coworkers. You won’t regret making the switch!
Have been a customer with Custom Security for over 30 years, including with one business and a succession of five homes. I have referred them to friends and relatives as well. They have ALWAYS been honest, trustworthy and dependable…. and were outstanding during flood recovery. Highly recommend.
Custom Security has been servicing our multi-family property, Turnberry Place Apartments, since 2001. From installation to monitoring, service and yearly inspections we are always pleased with their friendly and knowledgeable staff. We highly recommend Custom Security for all of you security services.
Custom security is the best company around to have for your security purposes! The customer service is always professional and take very good care of my needs! Their equipment is of high quality and at very good prices! Would recommend them to anybody who asks!!!
We have been with Custom Security since 2007. Never imagined we would need a security system until our home was burglarized. I must say we have been very pleased with our service. Whenever the alarm is triggered no matter what time it is, they ALWAYS give a courtesy call to insure all is well. We love the personal service!!!
We’ve had a basic security system with Custom Security for years. We finally decided to get cameras added to our system. I was a little worried about the cost or that they would be hard to use. Our that they would be bulky and detract from …
I love Custom Security. From installation to the service and everything in between – all of my dealings with them have been absolutely wonderful. The fact that they are local and my alarm is monitored locally also means a lot to me. I also …
The guys that came out to install our new equipment were VERY professional and knowledgeable. They took the time to make sure we understood the new app and devices. I definitely would recommend them to someone looking for a updated system
We love this company as well and we’ve been customers for more than 25 years. This past August when we flooded, they put our contract on hold until we were able to get the home repaired and even checked on our progress. Whenever we’ve …
Excellent response and service. The work was done neatly and very professionally. Often, these new systems are difficult to use however, our expectations were exceeded as he took time to make the app and the panel understandable. Great …
I have been a customer for 4 years, never had a bad experience yet. I’ve set my alarm off about 6 times and was called back within 15 seconds. Installation was professional and done timely. I recommend Custom Security for anyone , a big plus is it’s a locally owned business.
I’ve had custom security for years and they never cease to amaze me. They offer so many new items now and the customer service is AWESOME. Jared, a installation technician, just left and it’s like we’re family. He made the entire …
We have used Custom Security for over 20 years and they always have friendly and knowledgeable service. We highly recommend them!
I have been with my previous security company for at least 15 years so moving here from Lafayette I had high expectations. These guys have been great, we’re very helpful in setting up my service and making sure that the current system was …
Great company! Have used for many years with many houses and they have always been very prompt and helpful. Our tech Jason that came out for our newest setup was very knowledgeable and helpful. Highly recommend this company!
From the moment Bryan the salesman walked in my home his knowledge and explanation of the products put me at ease. The install team was professional and tidy. Colby took his time and explained the keypad and apps on my phone. They did an awesome job!
My husband and I were looking for a great quality service at a good price and Custome Security System was the best! The gentleman that came to set up everything was beyond excellent. He throughly went over everything, answered my many …
Awesome Customer Service. Very happy with installation and service. Tommy Hodges is always there to help us with any and all issues we may have. Appreciate all the immediate responses we receive from your company. Keep up the good work!!!
Excellent service and expertise!
They came out quickly and did a great job!
They even took time to be sure they had fixed the problem and lackings of the …
I have used Custom Security for over 20 years and 5 houses, always knowing my home is well protected. They have their own local, 24-hour monitoring station, unlike many other companies, and an efficient and courteous staff (from call center …
Thank you Customs Security for providing excellent equipment in our home and helpful customer service. Corey Spano almost always provide a rapid response time to any of our requests. He has the willingness to compensate for errors and …
Custom Security got me set up in my new home without any issue. They reset the system, replaced my battery and broken sensors as part of the initial set up and then walked me though how to use the system. They have very competitive pricing …
Our experience with Custom Security has been exceptional. Custom security has provided our company with great customer service and a knowledgeable, friendly staff. As a 15+ year business customer we rely on Custom Security to provide …
Long-time customer of Custom Security. Recently purchased new home and Custom worked with me to get us back up and running! Both Westley and Kyle were knowledgeable, thorough, and efficient. Great experience! Great customer service!!
We updated our 16 year old alarm system. Our sales guy and installation guys were very professional and thorough. They were running.a little behind schedule but kept me updated to the time they would arrive. They each left business cards …
The Custom Security representative, Jason, arrived exactly at our appointment time. He worked very efficiently and professionally and was very knowledgeable. We had a great experience with Custom Security and recommend them for your security needs.
Wonderful service and staff. The minute I had an issue with my alarm I was contacted by the company and a technician was scheduled to come out within 1 day. He was very kind and worked quickly to solve the issue. I would highly recommend Custom for you security needs!
Custom Security is hands down the best security system we have ever had. They are prompt, professional and always courteous. Tim Fletcher was top notch in helping us decide what all we needed for our home and his knowledge is like none …
I have been with Custom for 6 years and love them. Chris is always so patient with me when I have questions about my camera system or need help with the app. I will definitely be a customer of theirs for life! Thank you for making my family feel safe!!
I love Custom Security! They are amazing! Always answers any of my questions I may have when it comes to my system! If I have a problem they send someone out to fix it promptly! I reccomend everyone to use them for their home or business! An amazing group of people work for an amazing company!
These guys were excellent, very kind, and they gave us step by step instructions on how to work our camera system. I would definitely recommend the two guys Wesley and Wesley who came here to install the system. Mr. Golden was a very nice …
Custom Security has always been wonderful. I feel safer knowing they monitor our home. We have always has amazing customer service from in house service to on the phone service. Price for our service can not be beat through any other company. Custom Security customer for life!!
The technician Rob was very courteous and helpful and knowledgeable. The custom security staff is always helpful and quick to act when we have an alarm problem.
We met with Jason S. and as new home owners, we now feel fully confident in our security system! He was very knowledgeable and gave us solid options based on our needs. Great services at a great price!
This company is amazing. A true leader in home alarm safety! Custom Security has been helping keep Baton Rouge and surrounding areas safe for years. Would highly recommend anyone to use if you want to take your home or businesss safety to another level.
Professional, courteous employees. State of the art equipment in conjunction with the very latest technology makes them a leader in security and home automation. Service department is always prompt and diligent in resolving issues. After …
Custom security is a great security company. They are always quick to respond, happy to answer any questions, quick to get service orders in and easy to work with when getting additional products or setting up a new system. Bryan Golden was easy to work with this last time!
Professional, affordable, and reliable! Custom Security is the best of the best! I know that my family is safe and sound in the hands of our monitored alarm system and security cameras. Anytime there would be an alert, we would immediately …
Awesome job by these guys on my security cameras and alarm system! I’m a general contractor and I only use Custom security because of their fast service and knowledgeable staff. Cory Wilkinson does an excellent job and is always very helpful when I need advice on setting up systems to accommodate each client!
Awesome company! I worked here about 10 years ago and they were a great company to work for, and a great company to have security service through. They have a personal relationship with the police department and their staff is so friendly …
I would like to say that Custom Security has given me great satisfaction and peace of mind of feeling secure and safe in my home and being away from my home. I feel that your staff is top notch, very professional and on their jobs about …
I have nothing but great things to say about the work Shannon did today for my family. He rushed the work and came a week before my appointment bc of a safety issue we recently had at my home. He was fast and efficient when putting in my …
Duane at Custom Security is so helpful and patient, anytime we need assistance he is always available! The camera system they set up for our facility was such an easy process we barely knew they were here and the software was really easy to …
Excellent service from the Custom Security Installation Team today. Prompt, Professional, Tidy, and even offered to replace hall light bulbs they noticed that were out for us with their handy dandy ladder. Very few go above and beyond …
2 Words CUSTOMER SERVICE!
We have been clients of custom security for 10 years . Bryan Golden was involved with installing our security system from the planning stages of our home …
Custom Security is hands down the best security system around. When ever you need to call the office there is no recordings or long holds waiting for assistance. There is customer service professionals that are quick to assist you and …
I have been a Custom Security customer for the past 30 years. They pre-wired my home as it was being built. After the completion, they came did what they needed to do to get my system up and running. They took the time to explain my system …
My experience this morning with the installation of my updated system was a very good experience. The technicians were very curtious and knowledgeable. They were neatly presented and completed their work very professionally. I will definitely recommend Custom Security to anyone. Thank you very much for your great service.
I’ve had Custom Security for a couple of years now and they are always prompt and extremely professional when I call with questions. The Call Center is always open and they will not hesitate to walk you through steps. They take their time …
I am the manager at Pilgrim Storage Center and we have been with Custom Security for the past 11 years. I have only good things to say about my experience with the staff. I needed new yard signs and Amanda had them ready for me in no time …
Custom Security is a great company with wonderful customer service.
I have my business, home and son’s condo with Custom Security. All on my phone and easy to control everything in the palm of my hands. …
JACOB IS AWESOME! Custom Security is by far the best Alarm company out there. The staff is always friendly, knowledgeable and professional. Our family’s safety is EXTREMELY important to us and we would not trust just any company. Custom …
Customs Security did an amazing job! The service that the technicians provided was like no other security company that I have dealt with in the past! All of my questions were answered and the technicians didn’t leave until everything regarding my security system and cameras had been covered!
I have been a customer of Custom Security for many , many years at my 2 businesses and at my 2 residences. Their service has been beyond compare. I feel so comfortable knowing that my properties are being monitored locally by caring …
I am very happy with the customer service, Mr. Kurt that help me to set up our new employee today. Also help me to delete two previous employees that no longer work with us. We have been using your security protection for more than 10 years. We thank you for your excellent service.
An amazing company that always takes care of their customers! I have been a customer for over 30 years and they have always done an outstanding job! Great technicians, office team and administrative staff too!! It will be the best decision you ever make-go Custom Security!!
Rob was courteous and professional. He fixed all of the technical issues in a timely manner. He was very helpful and provided answers to questions that gave me a better understanding of the services provided by Custom Security.
We’ve had our alarm system with Custom Security for over 25 years. We didn’t hesitate to meet with them once they began providing camera services as well. A big thank-you to John at Custom Security for sitting down with us and …
Custom Security Systems is the BEST. I have had them for several years and has never had a problem. They are on top of their service and is always ready and available when I need them. Their Customer Service is one of the best. Each and …
Custom Security has been absolutely wonderful to us over the years. From sales to installation to monitoring, they are all highly skilled and pleasant to deal with. I highly recommend their services to anyone looking for home security. Ask for Shannon Loveland or Tommy Hodges and they will make sure you get set up right!
Today Rob and Wes installed our new security system and cameras. They arrived at the scheduled time and introduced themselves to both myself and my husband. They were very professional and respectful of us and our house! Rob was very …
Great reviews for Donald and Bryan!
Both of these guys were very kind, helpful AND …
We currently have Custom Security in our home and by far had the best service. They never miss an alert and their customer service is 5 star rating for sure! We are currently moving to a new home and they work with us with all the move and …
I have been using Custom for many many years. I give them a five star rating for being top notch. Secondly, I had Mr. Alex come out and change up something in my home and wow better than five stars in professionalism, caring, knowledge, I …
I love this company and couldn’t be happier with their service. Customer service with great technicians is excellent, they have quality products, and affordable prices. Knowing that my home is secure while I am away means so much to me. …
Custom Security installed cameras at our business and we could not be happier. The salesman, Jason, was incredibly helpful suggesting what we would need and different price points. The installation manager, Duane, was very patient …
When your numerous Law Enforcement friends CONSTANTLY recommend Custom Security Systems as the best local place to monitor your home.. you listen! Services provided by this company go above standards in comparison with national chains that …
Custom Security has always been Professional, Friendly & Very Quick to Respond whenever Alarm is set off. We have had a Great Experience with the whole team from sales to technicians to customer service. …
We had our security system with another company, but were having billing issues that after months were never resolved. Since switching to Custom every aspect from billing, customer service, installation, troubleshooting, etc., has run …
I am very impressed with the professionalism of Custom Security. I love that they are local, take our alarms seriously, and are able to come out immediately without any trouble. I appreciate them explaining the pros and cons of different …
Great experience. Technicians were polite, efficient and knowledgeable.
The sales consultant, Bryan, was very easy to work with through the entire process. When the install was initially completed, there were a few bugs, but Custom sent a team the next day and got my system running in tip top shape. The tech …
Tech Shannon came to my home and gave me great insight into my security needs. He did such a good job, my mom is switching to Custom Security as well. I found Custom Security’s prices to be reasonable and their customer service is awesome as well. I highly recommend!!
Rob Hunter from Custom Security came and completed work on our security system quickly. He went out of his way to help me install an app and to make sure that everything was in working order.
Thanks, Custom Security!!
Custom Security has always been VERY responsive to any and all triggers and interference on our property. I love that I receive a phone call within seconds if ANY of our equipment is triggered (including our temperature sensors). Their team …
Allison and Chris were super on the installation of my cameras yesterday. They were very professional and courteous. They explained everything they were doing as they were installing equipment. I will definitely be recommending Custom …
Wesley and Chris did our installation. They arrived promptly on time for the scheduled installation. They worked diligently and professionally at all times until the work was completed. They cleaned thoroughly after the work was …
We’ve been customers of Custom Security for 30 plus years and our parents before us. Great company, experienced and knowledgeable people and kind and helpful all around. Tim recently helped us with a repair and carefully explained possible upgrades. We recommend Custom Security highly!
We have had Custom Security for several years. We had a updated system installed. We had an issue with the installation of the system. I called and reported it on Monday. Within minutes the supervisor of sales, Heath, called me back and …
We have used Custom Security for years and by far, they are the best. From sales, service, installation and customer service, they have a top notch team that cannot be beat. Looking back, I should’ve left this review long before now for …
We are always satisfied with custom security. When thye had to change the panel after the lightning messed up our panel, they cam and switched it! Mr. Rob was very thorough and friendly! Thank you!!!
Had Custom Security for years and very pleased so went back with them after I recently moved. Staff is personable and helpful when I call with a question and/or issue. Technicians are knowledgeable and professional. When the alarm goes off …
Seth did a great job on my security system, thanks custom security’s !
So I am a homeowner again! And one of the first thing I thought about was call Custom Security to get my security protection activated! And thats what I did! Why Custom Security? Well they protected my last home and I always felt safe. The …
It has been a wonderful experience securing my home and family with Custom Security since 1992. Custom Security employee work ethics and professionalism are second to none, from the call center, sales staff, the installation guys, service …
The services you could ever ask for. The technician are polite and extremely professional. They came out and was prompt and worked swiftly to get my services installed and up an running. We call the respond very quickly with any problems …
Joined Custom Security last year with our new office. They have been great to deal with from the start. Duane has been the most helpful customer service person I have dealt with in many years. He is always ready to help and has great …
Custom Security is by far an excellent choice to provide security for your home and property. To my surprise they offer a wide array of options; but most importantly, the staff has been friendly, knowledgeable, and caring.
I’ve been with Custom Security for over 20 years. 1st class products, services and people! …
I don’t usually do reviews, but I have to make an exception for Custom Security.. THESE PEOPLE ARE AWESOME.
I’ve been a customer for several years now, and they are always friendly and …
We had been customers of Custom Security for many years and recently moved. We decided to once again call Custom to install at our new home. We added the home security system as well as cameras, door locks etc. The set up team did such a …
We had them come in and do a complete security job. Brian & Tristan were awesome. They were very knowledgeable, professional and friendly. My husband had questions (as always) and they took the time to explain every aspect of what they were …
Easy to work with, Knowledgeable, and kept me up-to-date and in the loop with all on going’s throughout the install process
Everyone that we worked with was courteous, knowledgeable and professional. We are happy that we chose Custom Security for our security needs.
These guys were on time, professional, and detailed about everything they installed. Very pleased with them. I’m so excited to have cameras, alarms and smoke detectors connected to custom security.
Seth is awesome! Very kind and attends to every little detail, as well, he explains everything and answers any questions or concerns you may have! He is the best!
Justin was a great tech. My doorbell camera and wifi did not get along! Justin kept at it until everything synced. I appreciate his determination to make sure everything was working.
Very polite and very up to date on all products and application of this product. They were very helpful for my understanding the new device. Would definitely call on them again for any service I need.
Installation of new system at my office was great! My representative Taylor answered all of my questions and ensured that everything was set up efficiently! Definitely recommend!
I can not say enough great things about this company. 20+ years of loyalty we’ve had with them in our family with multiple homes. When we had a mechanical issue with our system, Ronnie Whiddon & Brittany Relle jumped on it and instantly had …
Taylor and Bobby with Custom security came out to fix our fire alarm system and were very respectable, communicative and knowledgeable. We have used custom for years and will continue to use them. All the technicians that have come out have been very helpful!
They exceeded my expectations. The installers were very knowledgeable and personable. They were genuinely interested in my installation and took pride in their work. Also, Danny in sales was no pressure and very pleasant. Thank you Custom Security.
I had Custom Security install security, fire & cameras at my new home. I words can not express how pleased I am with the service I was provided. The equipment is very user friendly & I have a peace of mind when I am sleeping or away from …
Seth and Devin were absolutely FANTASTIC from start to finish!! Both Seth and Devin are overall pleasant, kind, personable and knowledgeable with regard to their jobs. Very professional and open to any and all questions I had regarding my …
Bobby and Taylor were the kindest, hard working, and overall fantastic help. They set up our security system and cameras flawlessly. They both walked us through step by step on how to use the app and system! I have never had this kind of …