They charge very high prices very slow speeds and than when they can not provide you with service they will charge you a $95 disconnect fee people are very rude and hard to work with.
The worst internet provider around, our internet has been down 4-6 times per day for the last 10 days and they have STILL not come out and fixed it yet, all this for only $85 per month! RIPOFF!!
All at Cybernet1 are helpful and cordial but the Best most helpful young man on the planet offers amazing service and what a handsome smile!! Bradley Hale. 😘 …
Closed on weekends with no way to get help with internet just randomly shutting off on Saturday and can’t get ahold of anyone until Monday so I’m out of internet for almost 3 days straight waiting to talk to someone this is intolerable for …
Really great internet provider. I’ve had the best sevice out of multiple companies over the time Ive had internet service. Better price than I’ve had anywhere. Previously with Exede and I now have unlimited internet (no data caps) and at less than half the price. Win win!
I went in to find a cord for an older computer and did not know much about the cord I needed. He found a few and told me to try them and keep the one that works and just bring the rest back. Thank you so much.
I have had this internet service for almost a year and have never had a problem till tonight. Contacted Collin and he had my problem fixed in a few minutes great guy and great company!
Internet service is extremely slow!!! I’ve been getting .21, .30, and .22 mbps the last three times I’ve tested my internet connection. Tried calling customer service and no one is available to answer the phone during their posted business …
excellent installer [teck] very helpful and informative neat work on install explained everything very well this man needs a raise . a plus for your company thank you very much carl lieberth
paying fifty five dollars a month for their “gold” package, supposed to be running at least 4 megabits per second, I am currently getting 0.23 megabits per second download and most times I consistently get under 1 megabit per second. I …
Very Satisfied with the service and friendliness and willing to help
They are Prompt knowledgeable I cant find anything to criticize them about . Dustin got me back up and running .
I have been using cybernet1 for awhile now and I really like their service, the people are super nice and helpful also when they don’t know something they will find someone who does instead of stringing you along with some bullcrap. I used …
I have been using them for a little over a year. I have not really had any problems. I watch TV via my internet and rarely have any speed related problems. Any glitch I do have is with my viewing platform, not their service. When I have out …
I have always had good service. Dustin Stratton came out today and I have the Internet! I’ve joined the 21st Century!. I’m so excited. Thank you Dustin.
I’ve watched this local company grow from day one. The owner and staff work very hard to please. I couldn’t run my business without them. The tech’s do amazing setups in rural areas. I’m so appreciative and can’t say enough about their expertise and caring for their customers.
Nice folks but horrible internet service. Constantly goes down… No support after hours. I use the Internet to run business out of my home but when there is an interruption, i cannot work. …
I have had a great experience with Cybernet1 so far! The first couple days there were a couple issues, which concerned me a bit, but since I haven’t had any problems and have great speeds in comparison to what they were selling. I got the …
Worst internet service imaginable. Charge over $100 for 16mbs which is already a rip off, and if you live outside of town you will never get that speed. Every time there was a storm it went off completely. When I canceled my service I was …
The bad: I’ve had some technical challenges with the equipment in the past that include failed power supplies (2), antenna receivers (2), and dish realignments (2-3). Electronic equipment isn’t famous for lasting forever but I’d like to see …
July 11, 2019 – Cybernet1 internet service to our home continues to go up and down. Have called them (mostly “Dave”) repeatedly. Dave was to have called back in 1/2 an hour – now 4 hours ago. Customer service at its finest. …
Can deliver leading speeds in some areas… sometimes, and we can get a higher max speed than compared to CenturyLink DSL but otherwise the service is horrible and customer support non-existant. It seems clear that they’ve massively …
Works great, I have had there service for two months now. Cybernet1 must have upgraded there bandwidth. I get 12Mbps download and 7Mbps upload. They have different speed packages. I am on the fastest package they have. I cant get cable …
Internet service out for three days. Apparently this happens quite often with this company. A different service is on the horizon. I have work to do and however this company CHOSE to provide its service, it doesn’t work and they aren’t …
Cyber-liar perhaps. The sales people will tell you what you want to hear and don’t pay attention to their installers. When we put the offer in on our new home, the first call we made was to Cybernet to see if we could get their service. My …
Horrible service! I had cybernet1 for one year and it started off poor from the start. When the installer came to my home I was unable to be there and it was just my fiancé, the tech installer was rude and inappropriate to the point where …
I bought an new printer, and the company helped me set it up remotely and was very patient, even though he was working late to help me out. Whenever I stop in they have a quick and correct answer. I highly recommend, Steve
I’ve had a lot of ISPs. And yes, Cybernet1 is more expensive, but you definitely get what you pay for. Internet service is the best I’ve ever had, and they really are reliable. Reliable enough so my husband and I (both in IT) can work from …
Another Update: I really don’t recommend anyone looking for internet to go through Cybernet1. Since the last time I updated this review (3 months ago) we have called so many times trying to get our internet fixed. Its always an excuse or …
I needed a keyboard after my children spilled water on mine. I explained this to the gentleman behind the counter and he gave me an extra one they had in the back! Thank you very much, you guys are awesome. I will definitely return 👍 …
I had the pleasure of working with Carlos for our installation of internet, they seemed fast & responsive . He was generous & considerate due to Covid-19. So far, we have had fast internet & happy with their service!
Great customer service and friendly technicians and so far I’m happy with their internet. Even when I was late for my appointment they were understanding and professional. Thank You!
I have to admit my last rating was not so good. Cybernet 1 has been real helpful the past two times I have had contact with them. A tech come out today and fixed our problems. He took the time to show and explain how things work and what …
Just got ours installed today and the service was amazing!! Thank you Neil Osborn for the easiest and fastest internet install we’ve ever had, for answering all of my MANY questions and for showing me that Pluto app on the TV!! Much appreciated and Thank you!
I’ve used CyberNet1 for just about a year now. We have some potholes here and there due to where we’re located but what has impressed me most, especially with the recent change in ownership, is the service. We had a mini crisis last night …
I have recommended this company to so many people in the past. The last few months the service has been horrible. Randomly shuts off several times each day for an hour or more. Called tech support and completely unhelpful and …
Best place I have found locally to get that new computer, monitor, mouse or keyboard. They built a computer for me based on what I needed. Great service and friendly, knowledgeable professional staff.
5 stars for install and Friendliness! We are having Cybernet1 installed in our home today. We live in the outskirts of Stevi. Zane the tech who came out was super friendly and professional. Very happy with how the install is going! He was able to utilize existing CAT5 cable to make the install easier and time efficient.
Awesome experience with Zane and Grizzly! Stopped at a local hardware store to purchase phone wire for dsl internet. Was disappointed that the hardware store carried none, but in the parking lot I saw a Grizzly truck, and thot I’d just ask …
Quality and service has really dropped off since this company changed hands last year. I’m paying for 5.5 megs and getting .05 for the last 4 days. I have multiple calls in to tech support and they keep saying they’ll escalate to tier 2 and …
Dustin came out last week to my place west of Darby and he was very polite and professional. He was nice enough to get my printer to wifi. Thanks Dustin.
From signing up to installation everyone involved were super friendly very informative and professional.
I want to say thanks again to the field Technician Dustin Stratton he really helped me struggle through my lack of knowledge when it comes to WIFI.
I read the reviews and still choose to give them an opportunity to provide service. I should have listened to the reviews of my peers, Cybernet1 is as unprofessional as a business can be. I was never a priority and even when I brought these …
I can not even start to tell you how thankful I am for this company. Before we found them internet at my house was nothing more than a pipe dream. No I have a steady and reliable connection that allows me to do what I need and want to. The …
I’ve been a customer for 3+ years and am very happy with the service. We are able to stream Netflix without any buffering with the mid grade package. Two things I really appreciate are: 1. notifications via email when there’s a service …
If I could give them zero stars I would. We have had the mid level plan for years because they were the only service available to us. We had tech to our home over and over and they always told us it was our fault, need a different router, …
Grizzly Broadband’s customer service is superb. Dustin did an excellent job installing my service and explaining how everything worked. I would definitely recommend them!
I have had the service for many many years at the beginning it was awesome. now however over the past months they’ve I’ve been on the phone with them more than anyone else in my life they sent a person out to replace all my equipment worked …
We have finally come into the 21st Century!! Streaming was impossible with another company. Grizzly Broadband is wonderful!!!! They are friendly, professional and definitely want to make their customers satisfied with the services they provide. We trust them 💯! …
Just had Dustin and Nate install my wireless internet. VERY PROFESSIONAL. Internet is working great, and Grizzly broadband is working with me to get fiber cable in my neighborhood. I will be recommending Grizzly Broadband in the future.
Thank You for your incredible service each and every time I contact you. I always have questions about technology and they take the time to explain. Wonderful people , great service and a local business. Keep up the great attitude.
We are located in Corvallis up towards the mountains, previously having Centurylink it would go out about once a month for a week or more. About two months into our Grizzly service and goodness, couldn’t be happier. No outages even during …
Ed has done our computer work for over 10 years, and has always worked our computers in very quickly.
He represents the company very well and has great follow up.
Very reasonable prices, and no surprises.
Looking forward to a new experience with Grizzly Broadband. So far everything has gone as expected. Will follow up after testing the internet services out…. thanks Nate for the install and set up.
Walter was awesome, wry professional and very patient!! Grizzly Broadband is very informative, fast service and very enjoyable to do business with.!
Love everyone there! …
A significant miscommunication occurred. I called back and they are currently working on resolving the problem. Andrew in the sales team was great. He was very professional about my frustration but more then professional he was kind.
I had to upgrade my internet service due to mostly likely having to work from home in the new future. I called and got an appointment within a few days and Dustin came out and swapped out the dish equipment on the roof. Nice guy! Everything went smoothly and love the faster speed now.
Nate helped us out today and it was fantastic! He was calm, informative, efficient and polite. Definitely recommend, gave me lots of different choices and even let me set up my own password and name for my wifi!
We were so impressed with Dusty and the Grizzly Broadband installation. Everything was installed with care and thoughtfulness. We are very happy with our service.
I am very pleased to be able to give this company a very high rating. Dustin and Nate installed my internet and we’re very knowledgeable, professional and kind. I also appreciated the staff that took my order and followed up with answering …
Thank you! Dustin was very professional and clearly understands the challenges that come with the install process in this valley … he found the best location for the dish, and was conscientious about the exterior and interior of our home. …
We just received our install and I cannot believe the difference in speed! Dustin Stratton was our installer and he was very professional and took the time to explain everything that he was doing and why. He was very knowledgeable in …
We have been customers of Grizzly for over 15 yrs. Their service is excellent and I can get quick answers to our problem and a fix. Good companies are hard to find. Keep up the good work and service.
Dustin did a thorough install and was very pleasant to talk with and good at answering questions. We’ve only had the service a few days but are extremely happy with it so far! Delivers speeds promised! I called once since the install to …
Great customer service! Starting with DJ who got me all set up over the phone, he was very professional and personable, taking the time to chat during the waiting periods (processing on computer) so instead of awkward silence and please …
Have been relying on Ed Eldridge at Grizzly for all of my tech repairs and troubleshooting since we moved to the Bitterroot almost 7 years ago. If Ed recommends something, I know I need it. He has things fixed and back up and running super …
My family has been a customer here for years and I’ve always appreciated the customer service. I recently got a new install done and Carlos was fast, knowledgeable, and took great precautions for Covid. I called 2 minutes before closing to get a change made and Andi helped me without a fuss. Love their team!
Dustin came to install our internet at our new home. He was kind, professional, and communicative. He did a great job and walked me through everything. I appreciated his high level of customer service and knowledge! The new app is cool too! Hoping the internet speed is as great as the set up process.
Andrew was very helpful and full of knowledge. I called somewhat concerned about the service they provided. By the time the call was over, I felt very secure that I was making the right decision. Thank you Andrew for all the assistance and professionalism…
We had our Grizzly Broadband install today and it was flawless. Nate came out and made sure, after he installed the equipment, that We were up and running. He was EXCELLENT! So far, so great. Very happy customer! Thank you, Nate and Grizzly Broadband!
We had Grizzly Broadband install internet in our new house this week. I was very happy with the whole process from start to finish. The technicians (Dustin and Nate) were on time and very professional. They were respectful about keeping …
Grizzly has been amazing! The customer service has been wonderful – Mykell helped us figure out which plan is best for us, and had a senior technician come out to double check the signal strength to make sure we didn’t sign up for something that wouldn’t work in our area. The internet speeds have been great too!
Your tech was polite, and took the time to explain everything to us . He went right to work once he reviewed the job, made a plan and executed it. Was very thorough and did a nice clean job. We are very happy with the outcome.
Excellent first experience with Grizzly Broadband. Dustin came out to install equipment & he was so courteous and upbeat. He even took his shoes off before entering my home. Very professional; willing to meet my every expectation. I highly recommend Grizzly!
Recently I was having a bad experience with this company. I was going to drop their service and did contact another company. Then last night I was contacted by Mr. Neal Osborn who was on his way to work on my problem. He was here for four …
Excellent customer service! Dustin did our install, can’t brag enough, very professional, full of knowledge and very polite. It’s almost been a month and our internet has been wonderful. I would absolutely recommend them, especially if you are in a rural area. I thank them. Traci
Just wanted to say thanks to everyone at Grizzly for providing amazing customer service, support, and value! DJ, Chuck, David, and Bradley were all so helpful in getting fiber setup at our building and went above and beyond getting service …
I pay $130/month for their fastest service and so far there has been a lot of power outages in my area. Not sure what the deal is but fairly frequently.
Switched from T-Mobile to Grizzly Broadband. Had a great experience, easy installation, seamless transition. Dustin did a great job at the installation!
We have used Grizzly Broadband as our internet provider and as our Computer technicians for over 9 years, and we can’t say enough good things about the service we have received! We live up in the mountains overlooking the Bitterroot, and …
Andi and Dustin are wonderful!! They took time out of their private lives to help me as much as they could and Andi called me the next day and got Justin out to fix my issues. Great customer service and all around super nice people!!
We were so lucky to have Dustin S. as our installer. He was prompt, professional and friendly. He was also extremely knowledgeable about our new set up and we felt very comfortable with him. 5 stars all the way!
I had some problems with my internet and the folks at Grizzly once again put a big smile on my face. Shane was out to investigate what was going on, and he resolved it quickly and competently. I could tell he was sensitive to providing extraordinary customer service. Grizzly is truly a diamond in the rough. Great job, everyone!
When I had problems with my old laptop, Ed tried to help me over the phone even though I’d never been a customer. When that didn’t work, I brought it into the store. It was so incredibly slow, Ed recommended a newly arrived model as an …
Friendly staff
Great service
unreal and totally cool
Very friendly people.
Customer service is the best
Very poor service and customer service..
Very Customer Oriented
Nice friendly people
Great customer service!
Internet rarely works, not worth the money.
Expensive and employees aren’t familiar with protocols.
Best service and great people!
Great place for help with your computers
Convenient, local computer store, helpful staff
Dustin did a great install.
Great services and awesome customer service!
Very Friendly and helpful a pleasure to deal with.
Great deals and great customer service! Christian was amazing
Wish there was after hours support. Called several times and it just rings and rings.
Thanks for your help today! You were awesome.
They charge very high prices very slow speeds and than when they can not provide you with service they will charge you a $95 disconnect fee people are very rude and hard to work with.
Service was awful 90$ a month for 1 mbps sometimes it was even lower it’s just overpriced and unreliable.
UPDATE- New equipment seemed to fix the issues, hopefully for good.
We have 2 online businesses and need reliable service. Cybernet 1 has been there for us.
These people really care about it’s customers, keep up the great work.
Nothing but issues all day and still having problems even after router replacement. Nat from open to strict in seconds .. Poor upgrade so far.
Best customer service ever! Their internet services is fast and reliable.
Super friendly and professional staff. Quick service too!
Great people here. Happy to help all that walk through the doors. The remodel looks amazing too!
The worst internet provider around, our internet has been down 4-6 times per day for the last 10 days and they have STILL not come out and fixed it yet, all this for only $85 per month! RIPOFF!!
Good communication, clear terms, Nate (installer) was great.
The young man who helped us was very nice & informative. I asked how much for his time & he said no charge!
I have had my internet with this provider for 5 years with highly reliable service!
Patient, polite, found a level of understanding when teaching me new aspects of my laptop.
All at Cybernet1 are helpful and cordial but the Best most helpful young man on the planet offers amazing service and what a handsome smile!! Bradley Hale. 😘 …
I pay for the diamond package of 30mbps and get less then 2mbps most of the time!!! Time to switch to a different company! Cybernet1 is a scam!
They are always so knowledgeable and patient in helping us with any computer problem that we are experiencing.
I highly recommend them!!!
Worst internet I’ve ever had extremely spotting and I’ve had them out here 4 times to fix it and it still does exactly the same as before
Dustin is an amazing field tech. Great asset to this company! Thank you for your responsiveness!!
They were great. Very polite and fixed my computer in one day. I am HAPPY.
Closed on weekends with no way to get help with internet just randomly shutting off on Saturday and can’t get ahold of anyone until Monday so I’m out of internet for almost 3 days straight waiting to talk to someone this is intolerable for …
Really great internet provider. I’ve had the best sevice out of multiple companies over the time Ive had internet service. Better price than I’ve had anywhere. Previously with Exede and I now have unlimited internet (no data caps) and at less than half the price. Win win!
I went in to find a cord for an older computer and did not know much about the cord I needed. He found a few and told me to try them and keep the one that works and just bring the rest back. Thank you so much.
I got great results recently at Grizzly, Chris and Ed in the shop were right on and Walt came out to do some tuning, way to go guys! C.
I have had this internet service for almost a year and have never had a problem till tonight. Contacted Collin and he had my problem fixed in a few minutes great guy and great company!
Internet service is extremely slow!!! I’ve been getting .21, .30, and .22 mbps the last three times I’ve tested my internet connection. Tried calling customer service and no one is available to answer the phone during their posted business …
Just signed up with new service and have been very pleased with it. Great customer service and polite and friendly technicians and services.
excellent installer [teck] very helpful and informative neat work on install explained everything very well this man needs a raise . a plus for your company thank you very much carl lieberth
Dustin was our tech and he was Great!!!, very courteous, very helpful and had us set up in no time.
paying fifty five dollars a month for their “gold” package, supposed to be running at least 4 megabits per second, I am currently getting 0.23 megabits per second download and most times I consistently get under 1 megabit per second. I …
Very Satisfied with the service and friendliness and willing to help
They are Prompt knowledgeable I cant find anything to criticize them about . Dustin got me back up and running .
I run a small business with my wife and do not use Cybernet 1. I Contacted Andrew about a question I had.
Andrew quickly transferred me to David. …
I have been using cybernet1 for awhile now and I really like their service, the people are super nice and helpful also when they don’t know something they will find someone who does instead of stringing you along with some bullcrap. I used …
I have been using them for a little over a year. I have not really had any problems. I watch TV via my internet and rarely have any speed related problems. Any glitch I do have is with my viewing platform, not their service. When I have out …
I have always had good service. Dustin Stratton came out today and I have the Internet! I’ve joined the 21st Century!. I’m so excited. Thank you Dustin.
I’ve watched this local company grow from day one. The owner and staff work very hard to please. I couldn’t run my business without them. The tech’s do amazing setups in rural areas. I’m so appreciative and can’t say enough about their expertise and caring for their customers.
Nice folks but horrible internet service. Constantly goes down… No support after hours. I use the Internet to run business out of my home but when there is an interruption, i cannot work. …
I have had a great experience with Cybernet1 so far! The first couple days there were a couple issues, which concerned me a bit, but since I haven’t had any problems and have great speeds in comparison to what they were selling. I got the …
Worst internet service imaginable. Charge over $100 for 16mbs which is already a rip off, and if you live outside of town you will never get that speed. Every time there was a storm it went off completely. When I canceled my service I was …
Spoke with Mykell today, awesome customer service! Very friendly and accommodating due to my schedule. Thank you!
The bad: I’ve had some technical challenges with the equipment in the past that include failed power supplies (2), antenna receivers (2), and dish realignments (2-3). Electronic equipment isn’t famous for lasting forever but I’d like to see …
July 11, 2019 – Cybernet1 internet service to our home continues to go up and down. Have called them (mostly “Dave”) repeatedly. Dave was to have called back in 1/2 an hour – now 4 hours ago. Customer service at its finest. …
Can deliver leading speeds in some areas… sometimes, and we can get a higher max speed than compared to CenturyLink DSL but otherwise the service is horrible and customer support non-existant. It seems clear that they’ve massively …
Works great, I have had there service for two months now. Cybernet1 must have upgraded there bandwidth. I get 12Mbps download and 7Mbps upload. They have different speed packages. I am on the fastest package they have. I cant get cable …
Internet service out for three days. Apparently this happens quite often with this company. A different service is on the horizon. I have work to do and however this company CHOSE to provide its service, it doesn’t work and they aren’t …
ended up switching to century link. Faster, cheaper more reliable internet.
I do not recommended cybernet1. We had horrible service for over 6 months. …
Cyber-liar perhaps. The sales people will tell you what you want to hear and don’t pay attention to their installers. When we put the offer in on our new home, the first call we made was to Cybernet to see if we could get their service. My …
Horrible service! I had cybernet1 for one year and it started off poor from the start. When the installer came to my home I was unable to be there and it was just my fiancé, the tech installer was rude and inappropriate to the point where …
I bought an new printer, and the company helped me set it up remotely and was very patient, even though he was working late to help me out. Whenever I stop in they have a quick and correct answer. I highly recommend, Steve
I’ve had a lot of ISPs. And yes, Cybernet1 is more expensive, but you definitely get what you pay for. Internet service is the best I’ve ever had, and they really are reliable. Reliable enough so my husband and I (both in IT) can work from …
Another Update: I really don’t recommend anyone looking for internet to go through Cybernet1. Since the last time I updated this review (3 months ago) we have called so many times trying to get our internet fixed. Its always an excuse or …
I needed a keyboard after my children spilled water on mine. I explained this to the gentleman behind the counter and he gave me an extra one they had in the back! Thank you very much, you guys are awesome. I will definitely return 👍 …
Fantastic service, such a pleasure. Good communication, good prices and lovely, accommodating staff. Would highly recommend.
I had the pleasure of working with Carlos for our installation of internet, they seemed fast & responsive . He was generous & considerate due to Covid-19. So far, we have had fast internet & happy with their service!
Great customer service and friendly technicians and so far I’m happy with their internet. Even when I was late for my appointment they were understanding and professional. Thank You!
I have to admit my last rating was not so good. Cybernet 1 has been real helpful the past two times I have had contact with them. A tech come out today and fixed our problems. He took the time to show and explain how things work and what …
Just got ours installed today and the service was amazing!! Thank you Neil Osborn for the easiest and fastest internet install we’ve ever had, for answering all of my MANY questions and for showing me that Pluto app on the TV!! Much appreciated and Thank you!
I’ve used CyberNet1 for just about a year now. We have some potholes here and there due to where we’re located but what has impressed me most, especially with the recent change in ownership, is the service. We had a mini crisis last night …
I have recommended this company to so many people in the past. The last few months the service has been horrible. Randomly shuts off several times each day for an hour or more. Called tech support and completely unhelpful and …
Best place I have found locally to get that new computer, monitor, mouse or keyboard. They built a computer for me based on what I needed. Great service and friendly, knowledgeable professional staff.
5 stars for install and Friendliness! We are having Cybernet1 installed in our home today. We live in the outskirts of Stevi. Zane the tech who came out was super friendly and professional. Very happy with how the install is going! He was able to utilize existing CAT5 cable to make the install easier and time efficient.
Awesome experience with Zane and Grizzly! Stopped at a local hardware store to purchase phone wire for dsl internet. Was disappointed that the hardware store carried none, but in the parking lot I saw a Grizzly truck, and thot I’d just ask …
Quality and service has really dropped off since this company changed hands last year. I’m paying for 5.5 megs and getting .05 for the last 4 days. I have multiple calls in to tech support and they keep saying they’ll escalate to tier 2 and …
Dustin came out last week to my place west of Darby and he was very polite and professional. He was nice enough to get my printer to wifi. Thanks Dustin.
From signing up to installation everyone involved were super friendly very informative and professional.
I want to say thanks again to the field Technician Dustin Stratton he really helped me struggle through my lack of knowledge when it comes to WIFI.
I read the reviews and still choose to give them an opportunity to provide service. I should have listened to the reviews of my peers, Cybernet1 is as unprofessional as a business can be. I was never a priority and even when I brought these …
I can not even start to tell you how thankful I am for this company. Before we found them internet at my house was nothing more than a pipe dream. No I have a steady and reliable connection that allows me to do what I need and want to. The …
Having to have a tech make a house call, I’m very pleased our tech, Carlos, fixed the problem with an unrelenting pursuit to identify the cause. …
I’ve been a customer for 3+ years and am very happy with the service. We are able to stream Netflix without any buffering with the mid grade package. Two things I really appreciate are: 1. notifications via email when there’s a service …
If I could give them zero stars I would. We have had the mid level plan for years because they were the only service available to us. We had tech to our home over and over and they always told us it was our fault, need a different router, …
Grizzly Broadband’s customer service is superb. Dustin did an excellent job installing my service and explaining how everything worked. I would definitely recommend them!
I have had the service for many many years at the beginning it was awesome. now however over the past months they’ve I’ve been on the phone with them more than anyone else in my life they sent a person out to replace all my equipment worked …
We have finally come into the 21st Century!! Streaming was impossible with another company. Grizzly Broadband is wonderful!!!! They are friendly, professional and definitely want to make their customers satisfied with the services they provide. We trust them 💯! …
Just had Dustin and Nate install my wireless internet. VERY PROFESSIONAL. Internet is working great, and Grizzly broadband is working with me to get fiber cable in my neighborhood. I will be recommending Grizzly Broadband in the future.
Thank You for your incredible service each and every time I contact you. I always have questions about technology and they take the time to explain. Wonderful people , great service and a local business. Keep up the great attitude.
We are located in Corvallis up towards the mountains, previously having Centurylink it would go out about once a month for a week or more. About two months into our Grizzly service and goodness, couldn’t be happier. No outages even during …
Ed has done our computer work for over 10 years, and has always worked our computers in very quickly.
He represents the company very well and has great follow up.
Very reasonable prices, and no surprises.
Looking forward to a new experience with Grizzly Broadband. So far everything has gone as expected. Will follow up after testing the internet services out…. thanks Nate for the install and set up.
Walter was awesome, wry professional and very patient!! Grizzly Broadband is very informative, fast service and very enjoyable to do business with.!
Love everyone there! …
A significant miscommunication occurred. I called back and they are currently working on resolving the problem. Andrew in the sales team was great. He was very professional about my frustration but more then professional he was kind.
I had to upgrade my internet service due to mostly likely having to work from home in the new future. I called and got an appointment within a few days and Dustin came out and swapped out the dish equipment on the roof. Nice guy! Everything went smoothly and love the faster speed now.
Nate helped us out today and it was fantastic! He was calm, informative, efficient and polite. Definitely recommend, gave me lots of different choices and even let me set up my own password and name for my wifi!
We were so impressed with Dusty and the Grizzly Broadband installation. Everything was installed with care and thoughtfulness. We are very happy with our service.
I am very pleased to be able to give this company a very high rating. Dustin and Nate installed my internet and we’re very knowledgeable, professional and kind. I also appreciated the staff that took my order and followed up with answering …
Helpful staff person.
I was very impressed with rhe variety and quality of computers and items they carried. Shop here first
Thank you! Dustin was very professional and clearly understands the challenges that come with the install process in this valley … he found the best location for the dish, and was conscientious about the exterior and interior of our home. …
We just received our install and I cannot believe the difference in speed! Dustin Stratton was our installer and he was very professional and took the time to explain everything that he was doing and why. He was very knowledgeable in …
We have been customers of Grizzly for over 15 yrs. Their service is excellent and I can get quick answers to our problem and a fix. Good companies are hard to find. Keep up the good work and service.
Dustin did a thorough install and was very pleasant to talk with and good at answering questions. We’ve only had the service a few days but are extremely happy with it so far! Delivers speeds promised! I called once since the install to …
Great customer service! Starting with DJ who got me all set up over the phone, he was very professional and personable, taking the time to chat during the waiting periods (processing on computer) so instead of awkward silence and please …
Have been relying on Ed Eldridge at Grizzly for all of my tech repairs and troubleshooting since we moved to the Bitterroot almost 7 years ago. If Ed recommends something, I know I need it. He has things fixed and back up and running super …
My family has been a customer here for years and I’ve always appreciated the customer service. I recently got a new install done and Carlos was fast, knowledgeable, and took great precautions for Covid. I called 2 minutes before closing to get a change made and Andi helped me without a fuss. Love their team!
Dustin came to install our internet at our new home. He was kind, professional, and communicative. He did a great job and walked me through everything. I appreciated his high level of customer service and knowledge! The new app is cool too! Hoping the internet speed is as great as the set up process.
Andrew was very helpful and full of knowledge. I called somewhat concerned about the service they provided. By the time the call was over, I felt very secure that I was making the right decision. Thank you Andrew for all the assistance and professionalism…
Amazing company , and our tech Dustin was absolutely fantastic, a great asset to the company
We had our Grizzly Broadband install today and it was flawless. Nate came out and made sure, after he installed the equipment, that We were up and running. He was EXCELLENT! So far, so great. Very happy customer! Thank you, Nate and Grizzly Broadband!
We had Grizzly Broadband install internet in our new house this week. I was very happy with the whole process from start to finish. The technicians (Dustin and Nate) were on time and very professional. They were respectful about keeping …
Grizzly has been amazing! The customer service has been wonderful – Mykell helped us figure out which plan is best for us, and had a senior technician come out to double check the signal strength to make sure we didn’t sign up for something that wouldn’t work in our area. The internet speeds have been great too!
Your tech was polite, and took the time to explain everything to us . He went right to work once he reviewed the job, made a plan and executed it. Was very thorough and did a nice clean job. We are very happy with the outcome.
Excellent first experience with Grizzly Broadband. Dustin came out to install equipment & he was so courteous and upbeat. He even took his shoes off before entering my home. Very professional; willing to meet my every expectation. I highly recommend Grizzly!
Recently I was having a bad experience with this company. I was going to drop their service and did contact another company. Then last night I was contacted by Mr. Neal Osborn who was on his way to work on my problem. He was here for four …
Excellent customer service! Dustin did our install, can’t brag enough, very professional, full of knowledge and very polite. It’s almost been a month and our internet has been wonderful. I would absolutely recommend them, especially if you are in a rural area. I thank them. Traci
Just wanted to say thanks to everyone at Grizzly for providing amazing customer service, support, and value! DJ, Chuck, David, and Bradley were all so helpful in getting fiber setup at our building and went above and beyond getting service …
I pay $130/month for their fastest service and so far there has been a lot of power outages in my area. Not sure what the deal is but fairly frequently.
Carlos was fabulous! He called to say when he was coming. He was knowledgeable, efficient, friendly and and very helpful. Wonderful!
Switched from T-Mobile to Grizzly Broadband. Had a great experience, easy installation, seamless transition. Dustin did a great job at the installation!
We have used Grizzly Broadband as our internet provider and as our Computer technicians for over 9 years, and we can’t say enough good things about the service we have received! We live up in the mountains overlooking the Bitterroot, and …
Andi and Dustin are wonderful!! They took time out of their private lives to help me as much as they could and Andi called me the next day and got Justin out to fix my issues. Great customer service and all around super nice people!!
We were so lucky to have Dustin S. as our installer. He was prompt, professional and friendly. He was also extremely knowledgeable about our new set up and we felt very comfortable with him. 5 stars all the way!
I had some problems with my internet and the folks at Grizzly once again put a big smile on my face. Shane was out to investigate what was going on, and he resolved it quickly and competently. I could tell he was sensitive to providing extraordinary customer service. Grizzly is truly a diamond in the rough. Great job, everyone!
When I had problems with my old laptop, Ed tried to help me over the phone even though I’d never been a customer. When that didn’t work, I brought it into the store. It was so incredibly slow, Ed recommended a newly arrived model as an …