Great Customer Service-Very professional and efficient. Ashley is a great listener and needed provided documentation quickly. Since switching service from GFL last October, our service has been great. Pickups are on time every week. …
We signed up for trash and recycling service which started at $65/ 3 months. It increased to $100 with absolutely no notice or explanation. Customer service is rude and unprofessional!!! I am switching services and would not recommend this …
They charged us a month early for our quarterly payment. Not a big deal. Mistakes happen. Let’s call and fix it. Choose the “get a call back option” phone disconnects on their end. Ok that may just be broken. THREE separate times on two …
Caitlyn E was amazing in helping us procure our new sanitation needs with Cycle Works. She was professional, kind and helpful. She went above and beyond!!! She took the time to make sure the people moving out of our new home would still …
Having been off and on with Cycleworks over the last 8+ years I can say they have been reliable for my needs. The rates has always been fair but naturally increase as a cost of doing business. As a business owner I realize this and accept …
I’ve had a great experience with Cycle Works. If there is ever going to be a delay in pickup, a message is sent. Whenever I’ve had a question through email or phone, they get back to me right away.
Cycle works has been on time with my trash removal and they send messages to notify you if they will be late. I highly recommend Cycle works.
-Adrian S.
I did a address change that Monday morning which the trash runs on Wednesday. I was told to put my trash inside trash bags and leave them on the side of the road so they can pick them up until I can receive my trash bin. Thursday morning …
I received my bill for October 2020 quarter and it had gone up, again! I called two other companies (WM and TT) and their rates were cheaper. I called CW and was blessed enough to get Caitlyn on the phone and she was incredibly nice and …
Wow .. 2nd one day late because holiday.. and today didn’t dump the trash and still full truly unprofessional texting while work Smh! And call to confirm and I have to wait another week until trash will be pick up. Please don’t hired someone that is unprofessional and don’t want there job!
Cycle works asks it’s customers to pay 3 months in advance. Directly after I paid I found out we would be moving. I requested they terminate my service on July 31, 2020. they did not terminate the service until 8/7/2020 and informed me …
Cycle Works has skipped our pickup several times. All they do is apologize and make excuses. The poor level of service has also impacted my neighbor. Their phone support su___ 2 times I tried their call back system, they never called back! …
I am new to using Cycle Works, but so far, I am impressed with the quality of people they have. From Ruthie in the office who was very kind and helpful to me, to the young guy working on the back of the recycle truck. He was very nice and …
Cycle Works has provided reliable service to our house for the past three years or more, with only a few missed pickups.
Yesterday, and again today, I had a very pleasant interaction with Ruthie over the phone. She is a warm, caring person who exemplifies the best in customer service encounters!
Kayla was such a help!! I called frustrated, but she was able to calm me down and assure me the issue would be solved. I LOVE THIS COMPANY. Kayla is such a delight, and this company is lucky to have a woman like her on their team!
Cycle works sanitation picks up thrash on schedule. When they can’t pick up because it’s a holiday or for some other reason. They are good with communicating.
Cycle Works has done an excellent job in collecting our garbage. They always pick up on the appointed day or notify us if the pick up day is changed. They leave no garbage on the street or in the driveway. The can is always left on the side …
The workers are really nice and friendly. They always come on time! Always makes my day seeing a friendly face. When I call the customer service line they are very informative, and helpful. Excellent Customer Service!
Cycle Works has been great ever since I moved to Cherokee County. Their prices are great and I always get notified by email or phone when trash will be picked up if there is a holiday schedule. I also get calls for discounts on my trash …
I’ve been with them several years now very reliable trustworthy company and honest! I like supporting a local business actually local to Canton!They will work with you on your bill if you’re not able to pay they will help you that’s what I …
Missed trash pickups, also don’t clean out your house or move because if you have more than 5 bags and a full trash can they won’t take it! Stating it’s their policy but don’t inform the customer. We pay for a trash removal service and they pick and choose what they want to take. Will not be using them in the future.
I have been with Cycle works since 2016 when we moved to Canton Ga. The service has been excellent and on time all the time. Even when there is a holiday the service is delayed by a day and the service has been excellent. Never skipped. …
By far the best. Prices are much lower than others that service my area. The trash pick up service is awesome. They come like clock work. On time every time. No complaints.
6:00AM PICKUP – I spoke with the staff regarding my concern of being awaken and I was told not to feel bad because their are other customers that are inconvenienced even earlier then our neighborhood, yes, that makes the entire situation …
Cycle work has provided very good service over the past few years, only a couple of miss pickups but when reported they respond very quickly to resolve the issue.
Doesn’t matter if you pay, they still don’t pick up your trash. Not only that but the phone won’t even ring after 3 , much less can you even leave a message. …
My trash day is on a Wednesday. Unfortunately they come on Thursday sometimes. Last week they missed the whole street. Nobody got their trash removed. Plus the prices are higher now for poor service. I gave them a call to see what happen …
The cost of their service to me just went up 65% (!) in one month. They told me it was because my HOA contract with them expired and was not renewed. My HOA says they have no contract with any garbage service. Don’t know the truth of that as I do not trust either one.
Good looking brown earth tone trash can , always picked up on the date and placed back out of the way . The service is great and the phone calls are always professional.
The business hours are not typical so on several occasions my trash has not been picked up as scheduled but because I work until 5 or later I’m not able to call until the next day. This is the same if you pay your bill after office hours; …
I’ve been a customer of this company for over six years. We’ve never had a single issue, the ladies on the phone are extremely helpful and personable, pickups are always on time, and the drivers get everything I put to the curb.
Don’t have a truck that picks trash up and dump it. The men run from trash can to trash can and lift the cans and put in truck. Leave trash in your can and have excuses why they cannot send someone back out and get it. Also several times of not picking up trash. This is not what I signed up for. I canceled service. The worst ever
We called to set up our trash and recycling and Taylor was great to work with over the phone. It was an easy set up process, and she was able to explain how the pick up and billing process worked easily.
I have no plans on ever chaning companies! The drivers put your cannister back in place they got it! They don’t “toss” the containers back on your yard like my previous company. I can always get a hold of customer service which makes payments very easy.
This company is has terrible customer service!!!! I was told when I initially singed up that my bill would be $39.00 for 1 year. I received only 1 bill in that amount, every bill after that has increase by a range of $3.00-$9.00. Everytime …
This company has missed my trash several times and now it is Wednesday and they still have not collected our subdivisions trash which was scheduled for pickup Monday morning. I will definitely be switching!
Cycle works is the absolute best sanitation company out there! The being able to put up to 5 extra bags is a lifesaver! I definitely recommend them to family & friends all of the time!
I never have issues, they communicate very well aroud weather and holidays delays, despite the short staffing thats been around, we never seen an issue with them. The ladies on the phones are very pleasant to speak to. I hight recommend them as a trash service.
Cycleworks has been one of the best sanitation venders I have used . I live in Jonesboro, ga and I really appreciate thier workers way of handling the service they provide.👍👍 …
I’ve been with Cycle Works for many years now and although there have been times when pickups have been delayed, I’ve always been informed in a timely manor. Everyone is experiencing staffing issues.
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I have used the service of Cycle Works for a number of years. I spoke with Kayla and in my frustrations she was able to assist with bringing ease. I appreciate her great customer service skills.
Worst experience ever, even though it’s cheaper then the other trash pick up companies, please don’t waste your time and money with this company. I paid them on May 9th and they told me i will receive my trash can on Thursday May 12th, …
I Love this trash company. I never have to call an ask are they coming to collect my trash. They always take all the trash an never leave a mess. If you are in Ellenwood this would be the best sanitation company for you…..Customer service is always great.
I’ve had Cycle Works for 2.5 years. Their rates for standard trash pick-up have been fair and they have always picked up reliably every week. Most of their employees are nice and understanding. They usually put the trash can back …
Somebody from the company literally came to my house to get me to switch to Cycleworks from my current company. They had been doing door-to-door advertising in the area. I call a couple weeks later to go ahead and make the switch since the …
I have been with cycle works sanitation for years now and I plan on being with them for many More to come. They have always been on time and no trash kept behind. Their prices beat all other sanitation Co.
Trash picked up as detailed for my location promptly every week. The service cost has gone up each quarter, but to be expected as everything has risen in cost since 2021. …
Cycle Works has been a pleasure to work with, they have been very reliable for the past two years I’ve had them. They provide an excellent service; I would recommend them to anyone looking for a reputable sanitation service
Worst customer service in the industry!! Destroyed my container and promised to swap it out for over a year and never did. Recently the driver ripped the wheels off of it and I am told it will take more than 2 weeks to replace it. …
Had a wonderful conversation on the phone with Taylor who walked me through my options, sent me wonderful tips and tricks and got me signed up on a Saturday in under 15 minutes. Can’t recommend them more!
Poor service all the way around. Been in same location now 8 years and I have never had such poor service. Sloopy workers. Don’t matter if you Pay on time which I do and Always have. BAD BUSINESS PERIOD
You can never get a straight answer. I was told one thing last quarter and now I’m being g told something totally different. I think a lot of the great reviews are because they are offering a free month of service for a good review.
I have been very happy with Cycle works sanitation! even through the pandemic they did their job and remained professional! I would recommend you try them out today!
Tired of my garbage not being picked up requiring a call to reschedule. Plus now Cycle Works offers a “discounted price” in a contract they have with my HOA. I Assume my HOA get’s paid (in addition to my annual HOA fee of $535), as it is …
The customer service on the phone is always great and even on pick up day the guys are always nice and I love how they send out text messages letting us know if they’ll be late keep up the good work if you dnt have cw sanitation your missing out
I have had cycle works for about three years and I came from CLM! Cycle works customer service is always SUPER!! Any issue I have addressed have been fixed and immediately! Always on point when you need it!!
I have no complaints with Cycleworks. We have had their service for about 6 months now and pickup has been regular. The one time recycling was going to be delayed we were notified. Communication is key!
Cycle Works Sanitation is professional and Friendly Small Operation and works hard to keep up with the major companies in our neighborhood, and more and more the brown cans are taking over.
I had service with this company and went on a vacation hold because I’m disabledAnd did not have anyone to assist me and getting the canDown my driveway to the street. A year later I contact them to resart my service and they telle i owe …
I spoke with Erica H. this morning, she was pleasant and very helpful. She even went far a beyond to send me a email with valuable information to assist me. Every time I’ve had to call customer service, it has always been a positive …
Overall good customer service but rates are increasing, it was initially $60 each quarter in 2018, it’s currently $80 each quarter…inflation perhaps? Currently offering a promotion, decided to take advantage of the promo by completing a …
We are moving and will not be getting refunded the whole month of service we aren’t getting. In addition to this they took my can last week without warning(Before I called to cancel) and the office was closed already since it was after 3pm and a long Holiday weekend. We do not recommend cycle works.
I spoke with a sweet woman named Niki when signing up for my service. She was wonderful and very patient. I could ask her as many questions as I needed to know about what service I am getting, discounts, and any other information about …
They have been going up on my trash removal when covid hit… They continue to go up every 3 months my billing cycle I started off at $40 I am now at $75 1st they blamed it on Covid now they blamed it on gas prices and added an extra fuel …
I’ve made my payment three times and they claim it was declined couldn’t tell me why but my bank is still pending it and my trash will not get picked up !!!! I cannot stand this no communication because when I did get communication I was lied to
Called Cycle Works to cancel my recycling. I just don’t use it enough and I have a recycling center right down the road. There were a few callers ahead of me, so I chose the call back option. I received a call back from Kayla within 5 …
I moved to Ellenwood from College park in October. When I say that I have had EXCEPTIONAL SERVICE from Cycle works sanitation from the beginning, it has been amazing! I can always count on my service being picked up on time with no spills …
Great Customer Service! Every time I call I am able to reach someone. The service is great, and the collection guys are always courteous. I forgot to pull my can to the curve, and as I was running out the garage to get it, the gentleman met …
Great customer service from Taylor and taking care of and resolving my concerns, I’m in the Ellenwood area and have never had an issue with them . I’ve been using them for about 5 years now. I recommend them for all your trash needs
Thank you Cycle Works. I know it’s been difficult to get and retain help these days. We appreciate you communicating to us when there will be a delay in pick up.
Just go with another company if available in your area and don’t waste time or money here! I will take my chances elsewhere after many years of service with this company. They have been given chance after chance. Calls and email requests …
They have had staffing issues lately with their recycling pickup but are very good about sending text notifications to update the status of the pickup.
This is a great company, Great service, always on time, nice customer service, also have different dumpster options. I would definately recommend them to my neighbors
Great Customer Service! Every time I call I am able to reach someone. The service is great, and the collection guys always do a great job .Love the service
I’ve had the service for a while now and I’m very satisfied. They always leave the bin in the right spot, they pickup additional boxes and is always on time.
This establishment is really about serving their customers. They are willing to work with you and help you with your particular situation. They have great customer service. I recommend selecting their services.
Worst recycling program EVER!!! This is my second time trying this company out and it’s the same thing again, they refuse to pick up my recycling AT ALL!!!!! It’s now been 6wks since they last picked up our recycling and yes I’ve called and …
Very sweet staff!! we have had a few bumps in the road but they smoothed them out, no problem!! They are understanding and work with you when it comes to payment
Just started with this trash and recycling service this past quarter. So far the containers get placed back and not messy in the street. That is a pleasant outcome. …
Competitively priced and very communicative. If there’s a delay in service, there’s always a notification sent out. No more guessing when/if the cans will be picked up like our previous sanitation company.
Bad service. They don’t take the trash 3 weeks. One guy told me because it’s too heavy and I need to help them. I said okey. But the truck driver said ( metal in side).okey. I can take it out by hands. Can you come back to take the trash because 3 weeks has pass…. they didn’t answer me and go away
I gave it a 4 star because I have had problems with people driving the trucks throwing the trash can down almost anywhere and leaving the lid open after they have emptied it. …
I’ve been with cycle works for a long time now. Cycle works never miss a beat. They always push the can out the way, never leave a mess flying around after dumping. I love the fact that you can leave 5 bags on the ground including the can. The only problem I have is the increase!!!
Take your business elsewhere! If I could give them no stars, I would. It took them TWO MONTHS to deliver our trashcan in the first place. That should have been the first red flag. They repeatedly skip pickup days, leave trash in the bottom …
We had used Cycle Works for many years and have never had a problem. They have picked up same time and same day for over 10 years and always communicate if there is a delay expected especially during holidays.
For 2 weeks I waited for them and they never pick up the trash when I called them they promised do next day and I still waiting my trash Can is floating . They play with customers is disgusting them services . I living in Woodstock Georgia. I recommend if your needed trash pick up services tried find another company.
Every time that I call cycle works, they are extremely helpful. They always strive to give me the best deal. I always recommend them when someone asks who we use.
Cycle Works is the number one sanitation service in Cherokee County! Yes, there are pick up delays at times, but these are few and far between. Truck issues do occur and patience with things beyond the control of management is understandable. Want reliable sanitation service? Use Cycle Works!
I have nothing but positive things to say about Cycleworks. I have been a customer for years. They are always on time and I have not had any issues customer-service wise. They are worth it.
They may be great for customers close to their base of operations but the further out you go the worse their service is. I see all of these great reviews about their customer service but good luck getting someone. Their hours of operation are a joke and forget leaving a message.
I have been with Cycle Works longer than I can remember. Their prices have remained midline and their service has remained top notch. They are a good reliable company to use.
Cycle Works Sanitation is great! I have never had an issue with them and have been a customer for over a year. I really like the text-notification feature of a delayed pick-up due to weather, it’s a great way to keep customers in the loop.
We’ve had Cycle Works Sanitation for over 2 years and have nothing bad to say about them. It took us a while to accept paying for trash given we’ve never had to previously living in City of Atlanta.. Cycle Works Sanitation has done us well thus far. After all we’re glad we chose Cycle Works Sanitation.
My family has used Cycle Works for a couple of years now with excellent service!! The customer service is really helpful, and any questions with billing or adding my extra can have been resolved quickly… Highly recommend using them!
Cycle Works Sanitation offers excellent, professional and courteous service at a very reasonable price. They are the best, and I strongly recommend them for everyone. They have never missed a pickup. I have been with them for many years and will continue to do so in the future.
2155961- I have had their service for quite some time. They always answer the phone when I call. They also reply back to my emails when I have questions or requests about my account. So far, it is the service that fits my budget, their fees …
I used to use Waste Management, and we weren’t totally happy with them for various reasons. When Cycle Works was made available to our neighborhood, we switched, and not only were their prices lower, the service was top-notch. This has …
They have upstanding employees that provide great customer service. There have been a time where one of the gentlemen actually came and assisted me in help getting my trash to the curbside. It was very appreciative because I knew it’s not part of their job description.
I had more trash than usual after TG holiday. A nice young lady sent them out a second time to make sure all the trash was picked up. Thank you Cycle Works
I have had Cycle Works for years and couldn’t be more pleased with them. The drivers and admin staff are friendly and go out of their way to provide great service.
Been using Cycle Works for 6 years and although their prices have increased, the senior citizen discount helps greatly. There is always someone available to answer the phone which is also appreciated, as getting an answering machine is more and more common.
I have nothing but wonderful things to say about Cycle Works sanitation. Great staff, on time/cleanly pick up, and they always offer opportunities to save!
I signed up yesterday after a horrific experience with another company. I spoke with Lena and she was extremely helpful and very friendly. I’m feeling good about the change.
Excellent customer service first of all. Always keeps me updated on holiday delays on pickups. Always on time. Will always recommend this company they rock!!!!
i have had cycleworks for a few months now, and they have been reliable and helpful. i receive text messages if there is a delay in pickup and they have resolved all issues if my trash or recycling gets missed randomly.
Hi, I have been a cycle works customer for over two years now and have never had a problem. They have good customer service always inform me if they have a delay in service as well.
Have been using these folks for a few years with almost no problems. Have been a couple of missed pick up days, but they are quick to rectify when contacted.
Cycle Works Sanitation Service is pretty great and I am pleased with the service I have received. The customer service team is very courteous and answered all my questions when I set up my service. Trash pick up is consistent.
I have been with Cycle Works for over 15 years! Great company and excellent customer service! The bills are getting higher but they offer incentives to get your bill lowered!
Cycle works provides the best service in our area. I also love the fact that they use brown containers, I hate to see those green ones out on the street all the time. I wish everyone would switch to Cycle Works.
we’ve had Cycle Works sanitation for about three years. We very much enjoy the customer service experience that we have with the customer service representatives.
Cycle Works Sanitation is the best trash service I ever used. If your looking for a great trash service, you don’t need to look any further. I have used their services for over 12 years. Best service ever.
Great customer service. It’s always a pleasure when speaking with them. Easy to get a hold of. Truck driver for my area is reliable. Great company for residential services.
Update Cycle works continues to provide quality service for me. They always pick up the trash or disposed objects near/beside the container that didn’t fit with no problems. In my previous experience with other companies if it’s not in the container they wouldn’t pick it up. Great Service Cycleworks Sanitation.
I have had cycle works sanitation services for over 5 years and they have moved with me. I’m very pleased with my service and customer service has always been top tier.
We’ve been with Cycle Works for almost 7 years. They’ve been consistent with pickups and always communicate if there are changes in pick up.
They also price matched.
After having Cycle Works as our Sanitation company for well over 15 years, the services provided along with the employees continue to be efficient and courteous. Thank you for all you do!
Very nice staff. Bill pay is easy and flexible. Ive been with them for years and I’ve never had an issue and it is always pleasant when i have to reach out about anything!
I have been using Cycle Works Sanitation for several years now and have always had reliable service. Recently there have been delayed routes with recycling but if there is any delay in service they are quick to let me know with a text. Anytime I have a problem and call the office everyone I talk to is very helpful.
It was easy to sign up for service and the customer service is great! We had an issue with a damaged bin and they responded immediately with a plan to replace ours. Highly recommend!
This trash company is the absolute worst there is in Georgia.
Their website is super glitchy and borderline fraudulent. This company processed an additional $1000 more than my actual invoice. My invoice was only $117. They …
We’ve been customers with Cycle Works for a good while and have been satisfied with their service during this time. Also, the customer service representatives are very helpful.
I have had this company for almost two years. No complaints so far. Always on time to get the trash, and very reasonable pricing compared to other companies in the area. I would recommend this company.
My overall experience has been great. Once starting I had a few hiccups at the beginning of service years ago but everyone handled immediately and professionally. Like missed pickup or not placing can back properly. Staff in office is …
Spoke with Taylor this morning regarding a billing misunderstanding and she was extremely helpful. Spoke with others previously that did not want help, but she listened, acknowledged, engaged with her network, and took charge. She was very …
Inconsistent service and workers who decide if they are in the mood that day or not. Your drivers and pullers make their own decisions on what they want to do vs what I am contractually paying your company for. Customer service reps are the …
I love the office staff, because they are always dependable and patient. When I have had concerns regarding service they were quick to provide a resolution. When I have issues concerning my bill, they patiently address them in a timely manner and explain them.
Long story short, great customer service from Taylor at Cycle Works, my trash can went missing yesterday, I looked around my neighbors driveways but could not find it, sent an email and got a response back this morning from Taylor, very …
Had a pretty bad experience with another local trash service. Decided to give Cycle Works a call. Lena had great customer service and was very knowledgeable and helpful. Looking forward to actually getting what I paid for with service. If the whole company works like the setup, this is a no choice for me.
I switched to Cycle Works from another company and I am very pleased with the service I receive. The communication is very good and they are quick to resolve any issue. I would highly recommend them to others who need this service.
I like cycle works sanitation because I was solicited at my front door to sign up and every since then I have had good service and if they miss a pick up, it’s usually out of their control, but will gladly come back another day to get it.
This is the worst trash service I’ve had! I’ve been with the service for about 6years now and will be stopping my services with them. Over the years it’s been okay, a couple misses of pick ups here and there but for THREE WEEKS I have not …
They have been going up on my trash removal when Covid-19 hit… They continue to go up every 3 months on my bill. I started off at $40 I am now at $84.72. First they blamed it on Covid-19 now they blames it on gas prices and added an extra …
When I moved back into my subdivision, I noticed I saw more Trash containers with Cycle Works Sanitation name on them. I decided to sign up for my trash to be picked up by them. It has been a pleasant experience from day one. I receive …
They do ok, every now and than you’ll have a issue but it does get resolved fairly quick. My problem with this company is that the price goes up every 3 months. It’s really annoying going to pay your bill and it’s up another $10 or …
Absolutely the worst trash service. The 5 star reviews from the last few months must be fake. They have the worst reputation in the county. They will probably try to delete this review, but the next one will include photos. They continue …
Well, you missed 2 weeks in a row, then I scheduled a pickup, then you missed last week. So, it seems they’ve been on vacation for a month. I’ve had your service for 20 years and have not had a reason to complain until now. I know …
We were using the other guys. They kept raising the price and not collecting anything outside of the can, like bags of grass. Our HOA has an agreement with CycleWorks and we are really glad we switched. They take everything and are always …
We’ve been pretty blessed through COVID and everyone losing labor, but our neighborhood has been a priority for Cycle Works. Thank you! Always easy to get on the phone, and friendly ladies each time (especially Kayla)
cycle works is the only company I have noticed in my neighborhood that is consistent with trash pick up. They do continue to struggle with staffing and maintenance issues per the text messages I get about delayed delivery pick up. I wish their rates would decrease soon as well. Overall they have been good to us.
I’ve had Cycle Works for over two years now and they have not missed a beat! Their customer service is awesome and I never have issues with my trash pick up! Great company to use. -M. Johnson
I’m looking for a better sanitation company. At the moment I have Cycleworks. And their recording and website said that they were going to pick up our trash on Saturday because of Thanksgiving. I called and double checked with Victoria on …
I would like to take some time to recognize Cycle Works Sanitation, I appreciate the service you all have given my family. I also would like to take the time to acknowledge, Ms. Lena Smith, for being so concerned and helpful, her customer service was outstanding, and she gave 100% customer satisfaction. Thanks Lena Smith!!!
Cycle Works has done an excellent job of providing trash service to the area I live in! What’s even better is they have an awesome customer service department who will work quickly to resolve any problems you may have! They were definitely the right choice for my family!
I wanted to share my experience about cycle works customer service. I spoke to Taylor she was very caring to my issue, she went out of her to make sure I was a satisfied customer. Their customer service are true professional. I will highly recommend Cycle Works to my family and friends.
Great trash service! For starters they never leave a mess behind, always make sure all my trash bags are picked up and my trash bin are close and neatly put back. The guys move fast and prompt on time! When I call ti pay my bill I always get good customer service I highly recommend Cycleworks.
I have been a customer of Cycleworks for quite some time now. I like the fact that if I feel as though my bill has increased for any reason. I reach out to them and submit a price comparisons from other companies and they price match. They have been very good to work with.
New to Georgia and Clayton county! I found that Cycleworks is the go to Trash removal service! They are the most affordable option, and so far reliable. When there was an issue with trash pick up , the issue was communicated to us …
Customer service is top-notch. Phone calls are answered and concerns addressed promptly. The pandemic really affected most businesses, Cycleworks included. It seems they may not have fully recovered yet. We used to get texts for delays and …
Great Customer Service! Every time I call I am able to reach someone. The service is great, and the collection guys are always courteous. If they are going to be late they will send out a calling post letting us know. Love the service
Great sanitation company. Pickup is always prompt and consistent. Office staff are very nice and professional and easy to get on the phone. Very happy with our choice to go with cycle works when we moved to the area!
I have used Cycleworks for over a decade. I did have some frustration with communication during the holidays, but Tiffani resolved my issues and I appreciate that. I would recommend them as they are very reliable in their service. While I …
I have used Cycle Works for over 10 years if not longer. They do a great job. Customer service is wonderful, knowledgeable and accommodating. I usually pay for the entire year and they give me a month free for doing so. They always pick up …
We have been in our home a year and a half. We replaced the sanitation company the previous owner had with Cycle Works and have been very satisfied. We like working with a local company, and if we have questions or issues there is always …
I was compelled to write this letter to you about the encounter that I had with your employee Lena Smith. I work in the customer service industry and am a senior facilitator with a fortune 500 company and some of the many things I teach is …
We’ve been with CycleWorks over 15 years and there’s never an issue. There are no unexpected missed pickups. The rolling can is always neatly returned to the curb after it’s been emptied. Any trash that’s dropped is picked up. Customer …
Great service!!! Have been a customer for at least 5 years. I have never had any issues with them. They always on top of the schedule. Love the fact that when you call the office they pick up right away and are always happy to help you. Thank you Cycle Works Sanitation!
My experience has been very good with Cycle Works Sanitation. They worked with me when I was late paying my bill. They answer any questions and provide excellent customer service. They are much better than other companies.
Cycle works is one of the best sanitation teams that I’ve ever know of. I give them 5 stars and recommend them to anyone and everyone that crosses my path. Very reasonable and willing to work with you. Service is great!!
Love Cycle Works. They never miss a pick up. I’ve had a hard time in the past contacting the bigger providers, but I get friendly service – with a real person – if I need to contact Cycle Works with any questions or issues. Other …
I switched my sanitation service to Cycle Works over a year ago. I am more than pleased with the service! The office staff is accommodating and so friendly. The service and communication about my service is excellent, no company has ever …
Glad I made the switch to Cycle Works. The customer service is always friendly and very helpful. Taylor was super nice and helped me with the issue I was having. I love that I get notifications if the service will be running late. If you’re looking for a great trash pick up company…look no further!
Cycle works has prompt service and excellent customer service. I greatly appreciate the communication in the event an holiday will delay the service. Taylor is great asset to Cycle Works, she genuinely cares for the customers. I haven’t …
Cycle Works Sanitation is great! We have been a customer for over 10 years. They pick up our trash weekly and we get text message notifications if the service will be running late. Taylor at customer service, is a big help and very …
I am a new customer of Cycle Works Sanitation Service and I am pleased with the service I have received. The customer service team is very courteous and answered all my questions when I set up my service. The techs who do the weekly …
Cycle Works Sanitation is definitely worth the switch! I was with a competitor sanitation company for years when a friend sent me a copy of the Cycle Works flyer. The service is dependable, set up is fast, and most of all, I get to speak …
Cycle works sanitation is very dependable. The set is quick fast and reasonable. I love the attention they give all their customers they are very knowledgeable of whats going on with the company. They always let us know when there are delays etc.
Horrible customer service. Inconsistent pickups. Hard to reach. Been told one thing by staff several times, but never follow through with assurances. The 5 star reviews have to be fake. …
I am sharing my experience with Cycle Works Sanitation. I have had a pleasant experience by far with this company compared to others. The customer service team is pleasant, knowledgeable and courteous. They pick up my trash on-time each …
I have been using cycle works since around November 2021. They provide excellent customer service and I have not encountered any issues with them.
Great Customer Service-Very professional and efficient. Ashley is a great listener and needed provided documentation quickly. Since switching service from GFL last October, our service has been great. Pickups are on time every week. …
We signed up for trash and recycling service which started at $65/ 3 months. It increased to $100 with absolutely no notice or explanation. Customer service is rude and unprofessional!!! I am switching services and would not recommend this …
They charged us a month early for our quarterly payment. Not a big deal. Mistakes happen. Let’s call and fix it. Choose the “get a call back option” phone disconnects on their end. Ok that may just be broken. THREE separate times on two …
Caitlyn E was amazing in helping us procure our new sanitation needs with Cycle Works. She was professional, kind and helpful. She went above and beyond!!! She took the time to make sure the people moving out of our new home would still …
Such great service! They are always on time and never miss me on the route. They are always courteous and helpful
Having been off and on with Cycleworks over the last 8+ years I can say they have been reliable for my needs. The rates has always been fair but naturally increase as a cost of doing business. As a business owner I realize this and accept …
I’ve had this trash service for years and I’m very happy with the communication, sense of urgency and customer service.
I’ve had a great experience with Cycle Works. If there is ever going to be a delay in pickup, a message is sent. Whenever I’ve had a question through email or phone, they get back to me right away.
Cycle works has been on time with my trash removal and they send messages to notify you if they will be late. I highly recommend Cycle works.
-Adrian S.
Very good customer service always does a wonderful job and they really work with you thank you so much ms sims
I did a address change that Monday morning which the trash runs on Wednesday. I was told to put my trash inside trash bags and leave them on the side of the road so they can pick them up until I can receive my trash bin. Thursday morning …
I received my bill for October 2020 quarter and it had gone up, again! I called two other companies (WM and TT) and their rates were cheaper. I called CW and was blessed enough to get Caitlyn on the phone and she was incredibly nice and …
Wow .. 2nd one day late because holiday.. and today didn’t dump the trash and still full truly unprofessional texting while work Smh! And call to confirm and I have to wait another week until trash will be pick up. Please don’t hired someone that is unprofessional and don’t want there job!
Great customer service! Lena set me up with a new account quickly & smoothly.
Great service and great company. Never had an issue. Highly recommended.
Cycle works asks it’s customers to pay 3 months in advance. Directly after I paid I found out we would be moving. I requested they terminate my service on July 31, 2020. they did not terminate the service until 8/7/2020 and informed me …
These guys are great! They come get the job done , they are polite and professional. Best service I’ve had ever , thanks Cycleworks for all you do
Cycle works has been great since we started using their services a few years ago. I recommend cycle works to anyone who lives in their serviced areas.
They deliver the trash bin very quickly once you sign up for service. You don’t have to wait weeks like some of the other companies.
We have used Cycle Works for 2 years with no issues & customer service has always been prompt and helpful 😊 …
Every time I call Taylor is so pleasant and helpful. I am still happy with my services .
I appreciate the way they leave the bin in place. The last company would leave it in the middle of the driveway, sometimes turned over.
Cycle Works has skipped our pickup several times. All they do is apologize and make excuses. The poor level of service has also impacted my neighbor. Their phone support su___ 2 times I tried their call back system, they never called back! …
I am new to using Cycle Works, but so far, I am impressed with the quality of people they have. From Ruthie in the office who was very kind and helpful to me, to the young guy working on the back of the recycle truck. He was very nice and …
My family loves Cycle Works Sanitation. We can always depend on them to make sure the trash is picked up, on time.
Cycle Works has provided reliable service to our house for the past three years or more, with only a few missed pickups.
Yesterday, and again today, I had a very pleasant interaction with Ruthie over the phone. She is a warm, caring person who exemplifies the best in customer service encounters!
Kayla was such a help!! I called frustrated, but she was able to calm me down and assure me the issue would be solved. I LOVE THIS COMPANY. Kayla is such a delight, and this company is lucky to have a woman like her on their team!
I’m in Clayton County and Cycle Works Sanitation is one of the best service I have had. They come every Tuesday and never leave trash behind.
Cycle works sanitation picks up thrash on schedule. When they can’t pick up because it’s a holiday or for some other reason. They are good with communicating.
Cycle Works has done an excellent job in collecting our garbage. They always pick up on the appointed day or notify us if the pick up day is changed. They leave no garbage on the street or in the driveway. The can is always left on the side …
The workers are really nice and friendly. They always come on time! Always makes my day seeing a friendly face. When I call the customer service line they are very informative, and helpful. Excellent Customer Service!
I have always been given very good service. Kayla and the other Associates are very knowledgeable and courteous.
Cycle Works has been great ever since I moved to Cherokee County. Their prices are great and I always get notified by email or phone when trash will be picked up if there is a holiday schedule. I also get calls for discounts on my trash …
I’ve been with them several years now very reliable trustworthy company and honest! I like supporting a local business actually local to Canton!They will work with you on your bill if you’re not able to pay they will help you that’s what I …
Missed trash pickups, also don’t clean out your house or move because if you have more than 5 bags and a full trash can they won’t take it! Stating it’s their policy but don’t inform the customer. We pay for a trash removal service and they pick and choose what they want to take. Will not be using them in the future.
I have been with Cycle works since 2016 when we moved to Canton Ga. The service has been excellent and on time all the time. Even when there is a holiday the service is delayed by a day and the service has been excellent. Never skipped. …
By far the best. Prices are much lower than others that service my area. The trash pick up service is awesome. They come like clock work. On time every time. No complaints.
6:00AM PICKUP – I spoke with the staff regarding my concern of being awaken and I was told not to feel bad because their are other customers that are inconvenienced even earlier then our neighborhood, yes, that makes the entire situation …
Cycle work has provided very good service over the past few years, only a couple of miss pickups but when reported they respond very quickly to resolve the issue.
Cycle Works in Woodstock is excellent. The staff is so helpful and so understanding. Willing to work with you under any circumstances. …
Doesn’t matter if you pay, they still don’t pick up your trash. Not only that but the phone won’t even ring after 3 , much less can you even leave a message. …
Cycle Works have good service. I would recommended them.
Thanks Kendra.
I love how Cycle Works contacts us by text when their pickup schedule is changed.
CycleWorks Sanitation reps are informative and very professional. The pick up service is the Best. Thank for all you do.
My trash day is on a Wednesday. Unfortunately they come on Thursday sometimes. Last week they missed the whole street. Nobody got their trash removed. Plus the prices are higher now for poor service. I gave them a call to see what happen …
Cycleworks has been great! If they are not going to be able to make their scheduled pickup they always alert via email or text which has been awesome!
Cycle works has competitive pricing and allows for reviews.
Cycle Works Sanitation is very good at communicating any schedule changes and the men picking up the trash do a great job!
The cost of their service to me just went up 65% (!) in one month. They told me it was because my HOA contract with them expired and was not renewed. My HOA says they have no contract with any garbage service. Don’t know the truth of that as I do not trust either one.
CYCLE WORKS IS AN EXCELLENT SANITATION COMPANY.
A FEW OF THE THINGS I APPRECIATE ABOUT THEM IS THEIR EXCELLENT CUSTOMER SERVICE. …
Good looking brown earth tone trash can , always picked up on the date and placed back out of the way . The service is great and the phone calls are always professional.
The business hours are not typical so on several occasions my trash has not been picked up as scheduled but because I work until 5 or later I’m not able to call until the next day. This is the same if you pay your bill after office hours; …
I’ve been a customer of this company for over six years. We’ve never had a single issue, the ladies on the phone are extremely helpful and personable, pickups are always on time, and the drivers get everything I put to the curb.
Don’t have a truck that picks trash up and dump it. The men run from trash can to trash can and lift the cans and put in truck. Leave trash in your can and have excuses why they cannot send someone back out and get it. Also several times of not picking up trash. This is not what I signed up for. I canceled service. The worst ever
Great company. Picks up our trash every week with no issues.
I love cycle works. if you need a good trash company to go to this is the company. great service.
They are consistent n picking up my trash, the office don’t know what the workers doing n the field🤥 …
We called to set up our trash and recycling and Taylor was great to work with over the phone. It was an easy set up process, and she was able to explain how the pick up and billing process worked easily.
Cycle works is an awesome company. I suggest everyone use them for trash pick up.
Cycleworks Sanitation let’s me post a review😊. Great quarterly billing! …
I have no plans on ever chaning companies! The drivers put your cannister back in place they got it! They don’t “toss” the containers back on your yard like my previous company. I can always get a hold of customer service which makes payments very easy.
This company is has terrible customer service!!!! I was told when I initially singed up that my bill would be $39.00 for 1 year. I received only 1 bill in that amount, every bill after that has increase by a range of $3.00-$9.00. Everytime …
This company has missed my trash several times and now it is Wednesday and they still have not collected our subdivisions trash which was scheduled for pickup Monday morning. I will definitely be switching!
Cycle works is the absolute best sanitation company out there! The being able to put up to 5 extra bags is a lifesaver! I definitely recommend them to family & friends all of the time!
I never have issues, they communicate very well aroud weather and holidays delays, despite the short staffing thats been around, we never seen an issue with them. The ladies on the phones are very pleasant to speak to. I hight recommend them as a trash service.
I have been a faithful customer for almost 2 years now. Never had a issue. The customers service is top of the line.
I am very satisfied with my service from Cycle works Sanitation!! They are always on time and they are very convenient with reasonable monthly rates!
Cycleworks has been one of the best sanitation venders I have used . I live in Jonesboro, ga and I really appreciate thier workers way of handling the service they provide.👍👍 …
I definitely love the service that Cycle Works Sanitation provides. Great customer service, great service, great choice.👍🏾 …
I’ve been with Cycle Works for many years now and although there have been times when pickups have been delayed, I’ve always been informed in a timely manor. Everyone is experiencing staffing issues.
EveryineIexperiencsstaffing
Dependable pick up, great customer service and the guys on the truck are always courteous and helpful
I have used the service of Cycle Works for a number of years. I spoke with Kayla and in my frustrations she was able to assist with bringing ease. I appreciate her great customer service skills.
Worst experience ever, even though it’s cheaper then the other trash pick up companies, please don’t waste your time and money with this company. I paid them on May 9th and they told me i will receive my trash can on Thursday May 12th, …
I wish I could do 4.5
I love that they allow up to 5 bags outside of the container. And very reasonable introduction rate.
I Love this trash company. I never have to call an ask are they coming to collect my trash. They always take all the trash an never leave a mess. If you are in Ellenwood this would be the best sanitation company for you…..Customer service is always great.
Consistent with the trash pick up and I like the option of a vacation hold whenever I’m out of town.
I’ve had Cycle Works for 2.5 years. Their rates for standard trash pick-up have been fair and they have always picked up reliably every week. Most of their employees are nice and understanding. They usually put the trash can back …
Somebody from the company literally came to my house to get me to switch to Cycleworks from my current company. They had been doing door-to-door advertising in the area. I call a couple weeks later to go ahead and make the switch since the …
I have been with cycle works sanitation for years now and I plan on being with them for many More to come. They have always been on time and no trash kept behind. Their prices beat all other sanitation Co.
Trash picked up as detailed for my location promptly every week. The service cost has gone up each quarter, but to be expected as everything has risen in cost since 2021. …
Cycle Works has been a pleasure to work with, they have been very reliable for the past two years I’ve had them. They provide an excellent service; I would recommend them to anyone looking for a reputable sanitation service
Great customer service and price rates are lower than other companies, highly recommended
Worst customer service in the industry!! Destroyed my container and promised to swap it out for over a year and never did. Recently the driver ripped the wheels off of it and I am told it will take more than 2 weeks to replace it. …
Excellent customer service. all ways pick trash up on time.
Had a wonderful conversation on the phone with Taylor who walked me through my options, sent me wonderful tips and tricks and got me signed up on a Saturday in under 15 minutes. Can’t recommend them more!
Cycle works continues to deliver the best trash collection service we’ve had since living here!!
Poor service all the way around. Been in same location now 8 years and I have never had such poor service. Sloopy workers. Don’t matter if you Pay on time which I do and Always have. BAD BUSINESS PERIOD
You can never get a straight answer. I was told one thing last quarter and now I’m being g told something totally different. I think a lot of the great reviews are because they are offering a free month of service for a good review.
Great sanitation company. There are many services that I can choose. Thanks for excel service. Always on time.
Thank you CycleWorks Sanitation for excellent customer service.
I have been very happy with Cycle works sanitation! even through the pandemic they did their job and remained professional! I would recommend you try them out today!
Tired of my garbage not being picked up requiring a call to reschedule. Plus now Cycle Works offers a “discounted price” in a contract they have with my HOA. I Assume my HOA get’s paid (in addition to my annual HOA fee of $535), as it is …
We have been with Cycle works Sanitation since 2009. We are very please with their service . Dependable and easy to get in touch with.
Cycle Works is very dependable. Has never missed a pickup since I’ve had their service in 2019.
The customer service on the phone is always great and even on pick up day the guys are always nice and I love how they send out text messages letting us know if they’ll be late keep up the good work if you dnt have cw sanitation your missing out
Their Customer Service is great and their prices seem to be the best in the area. Very happy!
Very good company, they are informative when the there is a holiday, on letting thier customers know, which day they will be arriving..
I have had cycle works for about three years and I came from CLM! Cycle works customer service is always SUPER!! Any issue I have addressed have been fixed and immediately! Always on point when you need it!!
I have no complaints with Cycleworks. We have had their service for about 6 months now and pickup has been regular. The one time recycling was going to be delayed we were notified. Communication is key!
Cycle Works Sanitation is professional and Friendly Small Operation and works hard to keep up with the major companies in our neighborhood, and more and more the brown cans are taking over.
They have been coming on their scheduled pick up day every week. Very dependable company.
I had service with this company and went on a vacation hold because I’m disabledAnd did not have anyone to assist me and getting the canDown my driveway to the street. A year later I contact them to resart my service and they telle i owe …
Very friendly customer service, I highly recommend this trash services, always on time.
We have had this companies trash service for 2yrs. No issues. Happy with service & customer service response.
I spoke with Erica H. this morning, she was pleasant and very helpful. She even went far a beyond to send me a email with valuable information to assist me. Every time I’ve had to call customer service, it has always been a positive …
Overall good customer service but rates are increasing, it was initially $60 each quarter in 2018, it’s currently $80 each quarter…inflation perhaps? Currently offering a promotion, decided to take advantage of the promo by completing a …
We are moving and will not be getting refunded the whole month of service we aren’t getting. In addition to this they took my can last week without warning(Before I called to cancel) and the office was closed already since it was after 3pm and a long Holiday weekend. We do not recommend cycle works.
I have been very happy with Cycle
works sanitation! even through the
pandemic they did their job and …
I have been with Cycle Works Sanitation for years and I can always count on good customer service! Thank you as always!
I’ve been a customer for years. It is a great company with great customer service. I think they are Very reliable and I recommend them.
I spoke with a sweet woman named Niki when signing up for my service. She was wonderful and very patient. I could ask her as many questions as I needed to know about what service I am getting, discounts, and any other information about …
I had left Cycle works a couple of years ago because of issues but I came back and everything is perfect with them now
They have been going up on my trash removal when covid hit… They continue to go up every 3 months my billing cycle I started off at $40 I am now at $75 1st they blamed it on Covid now they blamed it on gas prices and added an extra fuel …
We had T & R south:
We always had late pickups !!!
With Cycle works not one delay in 6 months of service !!!!
Excellent service !!!
I’ve made my payment three times and they claim it was declined couldn’t tell me why but my bank is still pending it and my trash will not get picked up !!!! I cannot stand this no communication because when I did get communication I was lied to
Called Cycle Works to cancel my recycling. I just don’t use it enough and I have a recycling center right down the road. There were a few callers ahead of me, so I chose the call back option. I received a call back from Kayla within 5 …
I moved to Ellenwood from College park in October. When I say that I have had EXCEPTIONAL SERVICE from Cycle works sanitation from the beginning, it has been amazing! I can always count on my service being picked up on time with no spills …
Great Customer Service! Every time I call I am able to reach someone. The service is great, and the collection guys are always courteous. I forgot to pull my can to the curve, and as I was running out the garage to get it, the gentleman met …
Great customer service from Taylor and taking care of and resolving my concerns, I’m in the Ellenwood area and have never had an issue with them . I’ve been using them for about 5 years now. I recommend them for all your trash needs
Customer service has been helpful but I don’t like that my bill continues to change with all the added fees.
Thank you Cycle Works. I know it’s been difficult to get and retain help these days. We appreciate you communicating to us when there will be a delay in pick up.
Just go with another company if available in your area and don’t waste time or money here! I will take my chances elsewhere after many years of service with this company. They have been given chance after chance. Calls and email requests …
They have had staffing issues lately with their recycling pickup but are very good about sending text notifications to update the status of the pickup.
Cycle works has always been reliable for my garbage pick up. They always text when there is a delay in pick up
The company gets my trash every week and I am pleased. Taylor with customer service is very nice and helpful- from a satisfied customer.
This is a great company, Great service, always on time, nice customer service, also have different dumpster options. I would definately recommend them to my neighbors
Ms Taylor Customer service is very professional and helpful when I called to discuss my account. Service is reliable.
My family has used this company for many years now. They offer fantastic service, competitive rates, and someone always answers the phone. …
Glad I am able to chose my own sanitation company! Great service.
Every time I send a email message to this company I always get an answer quickly. It’s a joy to find costumer service.
Great Customer Service! Every time I call I am able to reach someone. The service is great, and the collection guys always do a great job .Love the service
I love their exceptional service. They take all of my trash even the heavy things. They are an absolutely amazing company.
I’ve had the service for a while now and I’m very satisfied. They always leave the bin in the right spot, they pickup additional boxes and is always on time.
Lena was very professional and solved my issue right away. She went above and beyond and made this customer happy. ♥️
This establishment is really about serving their customers. They are willing to work with you and help you with your particular situation. They have great customer service. I recommend selecting their services.
Worst recycling program EVER!!! This is my second time trying this company out and it’s the same thing again, they refuse to pick up my recycling AT ALL!!!!! It’s now been 6wks since they last picked up our recycling and yes I’ve called and …
I’ve been in my home 2 years now, and I’ve had the best experience with Cycle Works. They are always on time with friendly customer service.
Very sweet staff!! we have had a few bumps in the road but they smoothed them out, no problem!! They are understanding and work with you when it comes to payment
The team at Cycle Works are very professional and courteous. I appreciate their service to my community. …
Customer service is excellent. Pickup is reliable. They pick up bundled sticks and branches that will not fit into the receptacle.
Just started with this trash and recycling service this past quarter. So far the containers get placed back and not messy in the street. That is a pleasant outcome. …
I have had great experiences with Cycle Works. I love the fact that they price match in order to keep me as a customer.
We’ve never experienced any problems and if they are going to be delayed we always get a notification. Overall great service
Cycle works is timely and efficient! Lena with the office is helpful and helped us get set up with new service. We recommend!
Competitively priced and very communicative. If there’s a delay in service, there’s always a notification sent out. No more guessing when/if the cans will be picked up like our previous sanitation company.
Bad service. They don’t take the trash 3 weeks. One guy told me because it’s too heavy and I need to help them. I said okey. But the truck driver said ( metal in side).okey. I can take it out by hands. Can you come back to take the trash because 3 weeks has pass…. they didn’t answer me and go away
I gave it a 4 star because I have had problems with people driving the trucks throwing the trash can down almost anywhere and leaving the lid open after they have emptied it. …
I’ve been with cycle works for a long time now. Cycle works never miss a beat. They always push the can out the way, never leave a mess flying around after dumping. I love the fact that you can leave 5 bags on the ground including the can. The only problem I have is the increase!!!
Take your business elsewhere! If I could give them no stars, I would. It took them TWO MONTHS to deliver our trashcan in the first place. That should have been the first red flag. They repeatedly skip pickup days, leave trash in the bottom …
We had used Cycle Works for many years and have never had a problem. They have picked up same time and same day for over 10 years and always communicate if there is a delay expected especially during holidays.
For 2 weeks I waited for them and they never pick up the trash when I called them they promised do next day and I still waiting my trash Can is floating . They play with customers is disgusting them services . I living in Woodstock Georgia. I recommend if your needed trash pick up services tried find another company.
Every time that I call cycle works, they are extremely helpful. They always strive to give me the best deal. I always recommend them when someone asks who we use.
Cycle Works is the number one sanitation service in Cherokee County! Yes, there are pick up delays at times, but these are few and far between. Truck issues do occur and patience with things beyond the control of management is understandable. Want reliable sanitation service? Use Cycle Works!
We love, love, love Cycle Works Sanitation!! They have always been so helpful with anything we need. And our trash guys rock!!! Thanks Cycle Works!
I have nothing but positive things to say about Cycleworks. I have been a customer for years. They are always on time and I have not had any issues customer-service wise. They are worth it.
They may be great for customers close to their base of operations but the further out you go the worse their service is. I see all of these great reviews about their customer service but good luck getting someone. Their hours of operation are a joke and forget leaving a message.
I have been with Cycle Works longer than I can remember. Their prices have remained midline and their service has remained top notch. They are a good reliable company to use.
Cycle Works Sanitation is great! I have never had an issue with them and have been a customer for over a year. I really like the text-notification feature of a delayed pick-up due to weather, it’s a great way to keep customers in the loop.
We’ve had Cycle Works Sanitation for over 2 years and have nothing bad to say about them. It took us a while to accept paying for trash given we’ve never had to previously living in City of Atlanta.. Cycle Works Sanitation has done us well thus far. After all we’re glad we chose Cycle Works Sanitation.
Love the customer service at Cycle Works! I spoke with Taylor today, and she was so helpful. It’s great to support a local business that supports us!
My family has used Cycle Works for a couple of years now with excellent service!! The customer service is really helpful, and any questions with billing or adding my extra can have been resolved quickly… Highly recommend using them!
Love their service and very reasonably priced compared to the competitors.. would never use Waste Management again!
Cycle Works Sanitation offers excellent, professional and courteous service at a very reasonable price. They are the best, and I strongly recommend them for everyone. They have never missed a pickup. I have been with them for many years and will continue to do so in the future.
2155961- I have had their service for quite some time. They always answer the phone when I call. They also reply back to my emails when I have questions or requests about my account. So far, it is the service that fits my budget, their fees …
I used to use Waste Management, and we weren’t totally happy with them for various reasons. When Cycle Works was made available to our neighborhood, we switched, and not only were their prices lower, the service was top-notch. This has …
They have upstanding employees that provide great customer service. There have been a time where one of the gentlemen actually came and assisted me in help getting my trash to the curbside. It was very appreciative because I knew it’s not part of their job description.
I had more trash than usual after TG holiday. A nice young lady sent them out a second time to make sure all the trash was picked up. Thank you Cycle Works
Local company that provides reliable weekly service. They also provided different bin sizes for recycling needs. 5 Stars
Cycle works sanitation has been a reliable service that I have been using. I would recommend using their service
I have been with Cycle Works for 4 years now and I haven’t had any issues. The staff is very nice and helpful
Cycle works is the best! They always pi k up on time. If there’s a problem they will contact you . Have been with them since 2009
Best switch I ever made! I have been with cycle works since 2020 they have been outstanding! Always on Time
I have had Cycle Works for years and couldn’t be more pleased with them. The drivers and admin staff are friendly and go out of their way to provide great service.
Been using Cycle Works for 6 years and although their prices have increased, the senior citizen discount helps greatly. There is always someone available to answer the phone which is also appreciated, as getting an answering machine is more and more common.
I have nothing but wonderful things to say about Cycle Works sanitation. Great staff, on time/cleanly pick up, and they always offer opportunities to save!
I signed up yesterday after a horrific experience with another company. I spoke with Lena and she was extremely helpful and very friendly. I’m feeling good about the change.
I’ve had their service for 3 billing cycles, so far it’s great they are on time and fast and no hidden fees!
I have been with cycle works now for awhile. Have to say my service is good and customer is always nice. Complaints thank you for a good job!
Excellent customer service first of all. Always keeps me updated on holiday delays on pickups. Always on time. Will always recommend this company they rock!!!!
i have had cycleworks for a few months now, and they have been reliable and helpful. i receive text messages if there is a delay in pickup and they have resolved all issues if my trash or recycling gets missed randomly.
Hi, I have been a cycle works customer for over two years now and have never had a problem. They have good customer service always inform me if they have a delay in service as well.
Have been using these folks for a few years with almost no problems. Have been a couple of missed pick up days, but they are quick to rectify when contacted.
Cycle Works picks up our rubbish timely. The staff is very professional and helpful. We’re longtime happy customers!
Cycle Works Sanitation Service is pretty great and I am pleased with the service I have received. The customer service team is very courteous and answered all my questions when I set up my service. Trash pick up is consistent.
I have been with Cycle Works for over 15 years! Great company and excellent customer service! The bills are getting higher but they offer incentives to get your bill lowered!
Cycle works provides the best service in our area. I also love the fact that they use brown containers, I hate to see those green ones out on the street all the time. I wish everyone would switch to Cycle Works.
we’ve had Cycle Works sanitation for about three years. We very much enjoy the customer service experience that we have with the customer service representatives.
Cycle Works Sanitation is the best trash service I ever used. If your looking for a great trash service, you don’t need to look any further. I have used their services for over 12 years. Best service ever.
Great customer service. It’s always a pleasure when speaking with them. Easy to get a hold of. Truck driver for my area is reliable. Great company for residential services.
Update Cycle works continues to provide quality service for me. They always pick up the trash or disposed objects near/beside the container that didn’t fit with no problems. In my previous experience with other companies if it’s not in the container they wouldn’t pick it up. Great Service Cycleworks Sanitation.
I have had cycle works sanitation services for over 5 years and they have moved with me. I’m very pleased with my service and customer service has always been top tier.
We’ve been with Cycle Works for almost 7 years. They’ve been consistent with pickups and always communicate if there are changes in pick up.
They also price matched.
After having Cycle Works as our Sanitation company for well over 15 years, the services provided along with the employees continue to be efficient and courteous. Thank you for all you do!
Very nice staff. Bill pay is easy and flexible. Ive been with them for years and I’ve never had an issue and it is always pleasant when i have to reach out about anything!
Service isn’t great and really inconsistent, I would recommend one of the bigger brands; at least you know what service you are getting with WM. …
I have been using Cycle Works Sanitation for several years now and have always had reliable service. Recently there have been delayed routes with recycling but if there is any delay in service they are quick to let me know with a text. Anytime I have a problem and call the office everyone I talk to is very helpful.
It was easy to sign up for service and the customer service is great! We had an issue with a damaged bin and they responded immediately with a plan to replace ours. Highly recommend!
I am very happy with my service that I have had for 3 years. If I ever have an issues they are handled quickly. Thank you Cycle Works!
This trash company is the absolute worst there is in Georgia.
Their website is super glitchy and borderline fraudulent. This company processed an additional $1000 more than my actual invoice. My invoice was only $117. They …
We’ve been customers with Cycle Works for a good while and have been satisfied with their service during this time. Also, the customer service representatives are very helpful.
I have had this company for almost two years. No complaints so far. Always on time to get the trash, and very reasonable pricing compared to other companies in the area. I would recommend this company.
My overall experience has been great. Once starting I had a few hiccups at the beginning of service years ago but everyone handled immediately and professionally. Like missed pickup or not placing can back properly. Staff in office is …
Spoke with Taylor this morning regarding a billing misunderstanding and she was extremely helpful. Spoke with others previously that did not want help, but she listened, acknowledged, engaged with her network, and took charge. She was very …
Update: overall I’m happy. Many neighbors though are displeased with the recycling not getting picked up. I do understand the staff shortage issues …
The customer service team is pleasant, knowledgeable and courteous. They pick up my trash on-time each week like clockwork! I highly recommend them.
Inconsistent service and workers who decide if they are in the mood that day or not. Your drivers and pullers make their own decisions on what they want to do vs what I am contractually paying your company for. Customer service reps are the …
I love the office staff, because they are always dependable and patient. When I have had concerns regarding service they were quick to provide a resolution. When I have issues concerning my bill, they patiently address them in a timely manner and explain them.
Long story short, great customer service from Taylor at Cycle Works, my trash can went missing yesterday, I looked around my neighbors driveways but could not find it, sent an email and got a response back this morning from Taylor, very …
Had a pretty bad experience with another local trash service. Decided to give Cycle Works a call. Lena had great customer service and was very knowledgeable and helpful. Looking forward to actually getting what I paid for with service. If the whole company works like the setup, this is a no choice for me.
I switched to Cycle Works from another company and I am very pleased with the service I receive. The communication is very good and they are quick to resolve any issue. I would highly recommend them to others who need this service.
I like cycle works sanitation because I was solicited at my front door to sign up and every since then I have had good service and if they miss a pick up, it’s usually out of their control, but will gladly come back another day to get it.
This is the worst trash service I’ve had! I’ve been with the service for about 6years now and will be stopping my services with them. Over the years it’s been okay, a couple misses of pick ups here and there but for THREE WEEKS I have not …
They have been going up on my trash removal when Covid-19 hit… They continue to go up every 3 months on my bill. I started off at $40 I am now at $84.72. First they blamed it on Covid-19 now they blames it on gas prices and added an extra …
When I moved back into my subdivision, I noticed I saw more Trash containers with Cycle Works Sanitation name on them. I decided to sign up for my trash to be picked up by them. It has been a pleasant experience from day one. I receive …
They do ok, every now and than you’ll have a issue but it does get resolved fairly quick. My problem with this company is that the price goes up every 3 months. It’s really annoying going to pay your bill and it’s up another $10 or …
Absolutely the worst trash service. The 5 star reviews from the last few months must be fake. They have the worst reputation in the county. They will probably try to delete this review, but the next one will include photos. They continue …
Well, you missed 2 weeks in a row, then I scheduled a pickup, then you missed last week. So, it seems they’ve been on vacation for a month. I’ve had your service for 20 years and have not had a reason to complain until now. I know …
We were using the other guys. They kept raising the price and not collecting anything outside of the can, like bags of grass. Our HOA has an agreement with CycleWorks and we are really glad we switched. They take everything and are always …
We’ve been pretty blessed through COVID and everyone losing labor, but our neighborhood has been a priority for Cycle Works. Thank you! Always easy to get on the phone, and friendly ladies each time (especially Kayla)
cycle works is the only company I have noticed in my neighborhood that is consistent with trash pick up. They do continue to struggle with staffing and maintenance issues per the text messages I get about delayed delivery pick up. I wish their rates would decrease soon as well. Overall they have been good to us.
I’ve had Cycle Works for over two years now and they have not missed a beat! Their customer service is awesome and I never have issues with my trash pick up! Great company to use. -M. Johnson
I’m looking for a better sanitation company. At the moment I have Cycleworks. And their recording and website said that they were going to pick up our trash on Saturday because of Thanksgiving. I called and double checked with Victoria on …
I would like to take some time to recognize Cycle Works Sanitation, I appreciate the service you all have given my family. I also would like to take the time to acknowledge, Ms. Lena Smith, for being so concerned and helpful, her customer service was outstanding, and she gave 100% customer satisfaction. Thanks Lena Smith!!!
Cycle Works has done an excellent job of providing trash service to the area I live in! What’s even better is they have an awesome customer service department who will work quickly to resolve any problems you may have! They were definitely the right choice for my family!
I wanted to share my experience about cycle works customer service. I spoke to Taylor she was very caring to my issue, she went out of her to make sure I was a satisfied customer. Their customer service are true professional. I will highly recommend Cycle Works to my family and friends.
Great trash service! For starters they never leave a mess behind, always make sure all my trash bags are picked up and my trash bin are close and neatly put back. The guys move fast and prompt on time! When I call ti pay my bill I always get good customer service I highly recommend Cycleworks.
I have been a customer of Cycleworks for quite some time now. I like the fact that if I feel as though my bill has increased for any reason. I reach out to them and submit a price comparisons from other companies and they price match. They have been very good to work with.
New to Georgia and Clayton county! I found that Cycleworks is the go to Trash removal service! They are the most affordable option, and so far reliable. When there was an issue with trash pick up , the issue was communicated to us …
Customer service is top-notch. Phone calls are answered and concerns addressed promptly. The pandemic really affected most businesses, Cycleworks included. It seems they may not have fully recovered yet. We used to get texts for delays and …
Great Customer Service! Every time I call I am able to reach someone. The service is great, and the collection guys are always courteous. If they are going to be late they will send out a calling post letting us know. Love the service
Great sanitation company. Pickup is always prompt and consistent. Office staff are very nice and professional and easy to get on the phone. Very happy with our choice to go with cycle works when we moved to the area!
I have used Cycleworks for over a decade. I did have some frustration with communication during the holidays, but Tiffani resolved my issues and I appreciate that. I would recommend them as they are very reliable in their service. While I …
I have used Cycle Works for over 10 years if not longer. They do a great job. Customer service is wonderful, knowledgeable and accommodating. I usually pay for the entire year and they give me a month free for doing so. They always pick up …
We have been in our home a year and a half. We replaced the sanitation company the previous owner had with Cycle Works and have been very satisfied. We like working with a local company, and if we have questions or issues there is always …
I was compelled to write this letter to you about the encounter that I had with your employee Lena Smith. I work in the customer service industry and am a senior facilitator with a fortune 500 company and some of the many things I teach is …
We’ve been with CycleWorks over 15 years and there’s never an issue. There are no unexpected missed pickups. The rolling can is always neatly returned to the curb after it’s been emptied. Any trash that’s dropped is picked up. Customer …
Great service!!! Have been a customer for at least 5 years. I have never had any issues with them. They always on top of the schedule. Love the fact that when you call the office they pick up right away and are always happy to help you. Thank you Cycle Works Sanitation!
My experience has been very good with Cycle Works Sanitation. They worked with me when I was late paying my bill. They answer any questions and provide excellent customer service. They are much better than other companies.
Cycle works is one of the best sanitation teams that I’ve ever know of. I give them 5 stars and recommend them to anyone and everyone that crosses my path. Very reasonable and willing to work with you. Service is great!!
Love Cycle Works. They never miss a pick up. I’ve had a hard time in the past contacting the bigger providers, but I get friendly service – with a real person – if I need to contact Cycle Works with any questions or issues. Other …
I switched my sanitation service to Cycle Works over a year ago. I am more than pleased with the service! The office staff is accommodating and so friendly. The service and communication about my service is excellent, no company has ever …
Glad I made the switch to Cycle Works. The customer service is always friendly and very helpful. Taylor was super nice and helped me with the issue I was having. I love that I get notifications if the service will be running late. If you’re looking for a great trash pick up company…look no further!
Cycle works has prompt service and excellent customer service. I greatly appreciate the communication in the event an holiday will delay the service. Taylor is great asset to Cycle Works, she genuinely cares for the customers. I haven’t …
Cycle Works Sanitation is great! We have been a customer for over 10 years. They pick up our trash weekly and we get text message notifications if the service will be running late. Taylor at customer service, is a big help and very …
I am a new customer of Cycle Works Sanitation Service and I am pleased with the service I have received. The customer service team is very courteous and answered all my questions when I set up my service. The techs who do the weekly …
Cycle Works Sanitation is definitely worth the switch! I was with a competitor sanitation company for years when a friend sent me a copy of the Cycle Works flyer. The service is dependable, set up is fast, and most of all, I get to speak …
Cycle works sanitation is very dependable. The set is quick fast and reasonable. I love the attention they give all their customers they are very knowledgeable of whats going on with the company. They always let us know when there are delays etc.
Horrible customer service. Inconsistent pickups. Hard to reach. Been told one thing by staff several times, but never follow through with assurances. The 5 star reviews have to be fake. …
I am sharing my experience with Cycle Works Sanitation. I have had a pleasant experience by far with this company compared to others. The customer service team is pleasant, knowledgeable and courteous. They pick up my trash on-time each …