One of Utah’s Most Trusted Credit Union’s and Mortgage Lenders, Cyprus Credit Union is the oldest active not-for-profit credit union in Utah … See more
Web page says open at 8:30. Lies!!!
Nothing is open!! For a main branch to have false information and a phone number where you can’t reach anyone us really annoying. Bank switch!!
I cannot believe people stay with this credit union. They’ve messed up with my account and blame me for it. I can’t believe the lack of technology they have on their website. Save yourself some time and stress and go to another credit union.
I very much dislike having to sign in to get a card. I will probably switch banks just because of this. Literally every teller was available and they made me sign in just to wall right back over. They could have literally just spoken to me and asked wtf I wanted. I’m switching.
Aubry at cypress credit in west jordan totally makes you fell you rob the bank each time you cash a check in jordan landing. Worst experience I have ever had took 45 minutes to cash a check. I thought forsure the she called the cops on me. …
I agree with Gary Wilson and Dallas Steven, terrible service and similar experience with my Mom’s account. I have been a member of Cyprus since 1981 and was a long time resident of Magna with outstanding credit.
The tellers are great! I appreciate that they work to find a solution if they don’t know the answer. They make sure that they are trying their best & genuinely care about great service.
My experience with a home equity loan was not positive.. Forms had all the wrong dates, it took twice as long,. Needed to come back for one form. Told anytime in 3 days would work- When I went the next day, I had to start over. Responded with excuses, instead of apology.
VERY VERY Rude bank teller at the Walmart branch in south Jordan 11600 south and parkway ave her name is “GILLETTE” I have never been treated so poorly. She was so rude I had to retract my transaction due to her people skills and she wasn’t …
They are not the best I called in and asked for something so simple and they are actually super rude. I have auto loan through them and they mail me every month saying they are going to add to my loan for not showing insurance even though I call in once a month to send it in and they say I am good.
I love cyprus, best move ever. I was previously at Mountain America. All I was to them was just a number. No personal service at all. It was so much better when it was Public Employees credit union, back when you really had a voice in …
Spoke with a Garrett (I think) on the phone. I needed to make a DEPOSIT (only $150) into a Cyprus account. Since my name wasn’t on the account there would be a TEN, YES…. $10 charge for that deposit. And they wouldn’t take my account …
Cypress credit union is one of the worst banks I have ever come in contact with. Horrible customer service. I cannot recommend them at all. America 1st credit union is so much better, as is Pacific Horizon credit union. I would give those places 5+stars. I wish I could give Cyprus 0 stars.
Do your homework before switching banks. I recently opened accounts at Cyprus Credit Union and now I feel I stepped back into the 90’s. You want to go on line and transfer funds into your savings account? BAM! There’s a charge for that, …
I paid in advance for a service. And unfortunately that business is closed due to this pandemic. They keep pushing out the open date month by month. I submitted a dispute to get this resolved. I sent them proof of purchase. And because the …
Love coming to Cyprus thanks to the great customer service Ive been receiving from Brandon. Cyprus is lucky to have such an amazing employee with such a wonderful personality!
I had $15000 taken from my account from a fraudulent wire transfer. Cyprus did nothing to help and when asked for information they refused. It took me going to National Credit Union Association for help. I was able to get some of the money back but no thanks to Cyprus. Your money is not safe with Cyprus.
There whole system has been down for the last 6 hours and could NOT RECEIVE my direct deposit check from my employer. Have made multiple calls and not a single person could give me an estimated time frame of when it would be back up and …
I have been banking with Cyprus Credit Union for quite a while. The staff is always very knowledgeable and friendly. I would not Bank anywhere else. Good job guys!
I think 1 star is too much for Cyprus. Nothing like being constantly lied to. Tried over and over to resolve issues with my account only to be told several different things. They don’t care what they tell you, they don’t stand behind their …
Cyprus Credit Union is known for excellent customer service and representatives deliver these skills every single time. They are really good at finding solutions and they never hesitate to help you with your needs. CCU has always been my No. 1 banking institution that I trust.
We came here to finalize an auto loan. At arrival we were greeted by Ricky who was kinda shy and quiet, but nice. We walked in an asked if our loan officer was here so we could get this done. They told us to sign in and wait. It was kinda …
My business and I have been with Cyprus for 17 years. In that time not every interaction/experience has been perfect but I observe an excellent culture which supports a fair, ethical, communicative banking experience; which is why I …
Be careful when attempting to get a loan with Cyprus. They claim they use Experian but they use their own scoring model. They calculated their own credit score for me that was 48 points under my true Experian credit score. Extremely shady …
I have been with Cyprus credit union for 6 years and I’ll tell you what.. the amount of over draft fees I have gotten … is unreal.. I get a 25 $ ach fee for a 3 $ transaction 😂😂 I’m over it.. just THIS year. They have given me 3000$ in overdraft fees over the smallest of amount …
There are great people working.
Love this bank
Great helpful people
Best customer service with a great attitude.
Terrible services. My buddy ( Andres ) was treated like garbage! Go to elsewhere…
Everybody’s always friendly and always can get in and out.
Always have had a good experience. There staff is amazing
Great service. Would do business with them again any time.
Terrible service. Only one teller to help several customers while other employees walk around and offer no help.
Web page says open at 8:30. Lies!!!
Nothing is open!! For a main branch to have false information and a phone number where you can’t reach anyone us really annoying. Bank switch!!
Love this branch. Everyone is super friendly and knowledgeable. Able to complete transactions quickly and accurately.
I cannot believe people stay with this credit union. They’ve messed up with my account and blame me for it. I can’t believe the lack of technology they have on their website. Save yourself some time and stress and go to another credit union.
I’ve been a member of Cyprus for a long time. Absolutely love banking with the.
Works great with shared branching, but you must go in the office. They can’t do shared branching at the drive through.
Been a member since 2005. Great service and willing to help out. The only thing I wish they could bring back is the deposit option at the atm.
I’ve been with Cyprus for over 10 years and they have always taken great care of me. I would rate them higher if I could!
Love the Jordan Landing Cyprus! Always treated with kindness and respect. We have been members of CCU since 1991!
I very much dislike having to sign in to get a card. I will probably switch banks just because of this. Literally every teller was available and they made me sign in just to wall right back over. They could have literally just spoken to me and asked wtf I wanted. I’m switching.
Aubry at cypress credit in west jordan totally makes you fell you rob the bank each time you cash a check in jordan landing. Worst experience I have ever had took 45 minutes to cash a check. I thought forsure the she called the cops on me. …
I agree with Gary Wilson and Dallas Steven, terrible service and similar experience with my Mom’s account. I have been a member of Cyprus since 1981 and was a long time resident of Magna with outstanding credit.
The tellers are great! I appreciate that they work to find a solution if they don’t know the answer. They make sure that they are trying their best & genuinely care about great service.
My experience with a home equity loan was not positive.. Forms had all the wrong dates, it took twice as long,. Needed to come back for one form. Told anytime in 3 days would work- When I went the next day, I had to start over. Responded with excuses, instead of apology.
VERY VERY Rude bank teller at the Walmart branch in south Jordan 11600 south and parkway ave her name is “GILLETTE” I have never been treated so poorly. She was so rude I had to retract my transaction due to her people skills and she wasn’t …
The Jordan Landing branch is a credit to the Cyprus cu. The staff is friendly and professional. I recommend them without reservation.
They are not the best I called in and asked for something so simple and they are actually super rude. I have auto loan through them and they mail me every month saying they are going to add to my loan for not showing insurance even though I call in once a month to send it in and they say I am good.
I love cyprus, best move ever. I was previously at Mountain America. All I was to them was just a number. No personal service at all. It was so much better when it was Public Employees credit union, back when you really had a voice in …
Spoke with a Garrett (I think) on the phone. I needed to make a DEPOSIT (only $150) into a Cyprus account. Since my name wasn’t on the account there would be a TEN, YES…. $10 charge for that deposit. And they wouldn’t take my account …
To Cyprus Credit Union
I was a dedicated member of Cyprus credit union for over 16 years, this came to …
Cypress credit union is one of the worst banks I have ever come in contact with. Horrible customer service. I cannot recommend them at all. America 1st credit union is so much better, as is Pacific Horizon credit union. I would give those places 5+stars. I wish I could give Cyprus 0 stars.
Do your homework before switching banks. I recently opened accounts at Cyprus Credit Union and now I feel I stepped back into the 90’s. You want to go on line and transfer funds into your savings account? BAM! There’s a charge for that, …
I paid in advance for a service. And unfortunately that business is closed due to this pandemic. They keep pushing out the open date month by month. I submitted a dispute to get this resolved. I sent them proof of purchase. And because the …
Love coming to Cyprus thanks to the great customer service Ive been receiving from Brandon. Cyprus is lucky to have such an amazing employee with such a wonderful personality!
Superior credit union with the best banking and lending experience in all of the valley.
I had $15000 taken from my account from a fraudulent wire transfer. Cyprus did nothing to help and when asked for information they refused. It took me going to National Credit Union Association for help. I was able to get some of the money back but no thanks to Cyprus. Your money is not safe with Cyprus.
There whole system has been down for the last 6 hours and could NOT RECEIVE my direct deposit check from my employer. Have made multiple calls and not a single person could give me an estimated time frame of when it would be back up and …
I have been banking with Cyprus Credit Union for quite a while. The staff is always very knowledgeable and friendly. I would not Bank anywhere else. Good job guys!
I think 1 star is too much for Cyprus. Nothing like being constantly lied to. Tried over and over to resolve issues with my account only to be told several different things. They don’t care what they tell you, they don’t stand behind their …
Cyprus Credit Union is known for excellent customer service and representatives deliver these skills every single time. They are really good at finding solutions and they never hesitate to help you with your needs. CCU has always been my No. 1 banking institution that I trust.
We came here to finalize an auto loan. At arrival we were greeted by Ricky who was kinda shy and quiet, but nice. We walked in an asked if our loan officer was here so we could get this done. They told us to sign in and wait. It was kinda …
My business and I have been with Cyprus for 17 years. In that time not every interaction/experience has been perfect but I observe an excellent culture which supports a fair, ethical, communicative banking experience; which is why I …
Be careful when attempting to get a loan with Cyprus. They claim they use Experian but they use their own scoring model. They calculated their own credit score for me that was 48 points under my true Experian credit score. Extremely shady …
I have been with Cyprus credit union for 6 years and I’ll tell you what.. the amount of over draft fees I have gotten … is unreal.. I get a 25 $ ach fee for a 3 $ transaction 😂😂 I’m over it.. just THIS year. They have given me 3000$ in overdraft fees over the smallest of amount …