Cyrus Diagnostic Imaging offers CT scan, virtual colonoscopy, nuclear medicine, ultrasound, X-ray, mammography and magnetic resonance imaging services.
Friday | 8AM to 4PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8AM to 4PM |
Tuesday | 8AM to 4PM |
Wednesday | 8AM to 4PM |
Thursday | 8AM to 4PM |
165 Waymont Ct, Lake Mary, FL 32746
(Translated by Google) Excellent place very professional, very attentive and efficient staff …
very professional
Very rude receptionist
The waiting time here is ridiculous.
Very bad team, they aren’t not organized at all.
Usually quick with appt in and out
All employees are friendly and helpful.
Very comfortable and professional
Do not be late at all! We drove an hour, got stuck in traffic, went into the wrong entrance (there are two buildings with the name Cyrus on it) and was 10 mins late. The refused to see us and said we had to reschedule. We were supposed to find out the gender of our first child today, but weren’t able to.
I called today to make an appointment for my son for a followup on constipation and the front desk offered an appointment to come in today, which was nice , but I declined because I’m working today. When I declined she gasped and said “omg …
Wonderfully friendly, competent, professional personnel.
Always had a great experience.
Very professional, knowledgeable, and do quality work .
When asked about the cost before scan with my insurance info, was told its only co-pay and then sent me a 1000 dollars bill.
I have nothing but great things to say about Cyrus Diagnostics. From the amazing staff in scheduling who went above and beyond to fit my recently cancer diagnosed grandfather in, to Callie and Brenda who performed the testing procedures, …
I’m here every other week I think for a new MRI of something or another. The staff is professional and cheery. They make the whole process easier. I only have 1 complaint… Although they have wheelchair parking there is no way to get to …
The service here was completely awful. One tech one machine over an hour wait. Enough Said!!
I had my appointment for 10 am and they told me to be there 15 min before the waiting is toooo much. I have to wait 1.15 hr before i was put in the MRA machine.. The waiting is just to much!!!!!
little waiting time people are nice
I went for a Bone Density Exam * The Waiting Room is Long, Dark, Dingy and Cramped..
You’re Not Allowed to Ask for your own results. Only your Referring Physician is …
They made a mistake on my prep for a pet scan and tried to make me pay for their mistake. Would not ever use them again. Very unprofessional..
Always very professional and courteous staff
Very professional. Staff is excellent, understanding and compassionate.
The staff is very helpful and kind. The facility is conveniently located in Lake Mary. Nice, clean building with state-of-the-art equipment. The technologists are all very knowledgeable. I would definitely recommend to family and friends!
Everytime I have an appointment the staff is 30 to 45 minutes late, they do not apologize for their lack of concern or their overscheduling issues. This time it was due to staff training! Clearly they need to do better with time management …
I would not recommend this office for anything pregnancy related. The front desk lady was nice, but that was about it. The tech was very awkward and did not speak at all during the ultrasound until I finally started asking questions. It was …
Horrible experience…the staff is not professional nor responsible at all. I do not reecommend this place at all. Women’s Radiology on Orange Ave in Orlando is thr best.
clean and very professional, super easy check in and the techs are so pleasant will definitely be back.
I’ve always used Cyrus Diagnostic when tests are needed that they can provide. The pricing is a big factor; a chest x-ray at Florida Hospital is more than twice the fee charged at Cyrus, takes 2-3x the time & the outcome is identical. The …
Scheduling for MRI was quick and easy. Best prices in town. No waiting on day of appointment. Office was clean and clerical staff were friendly. MRI tech was professional and very personable. Equipment was top end Philips, current …
Not professional at all was told they mailed out images and medical information and the specialist still hasn’t received them. They just reached out to me today 1/11/21 my mammogram was in November of 2020.
Second time coming here. The rate increased 175 dollars for self pay in one year. I was told it would be $325 over the phone when the appt was booked. I get there and they tell me it will be $425 now. Mimi and the receptionist, Kerry, …
Great experience. X-ray tech Patty was wonderful. Eased my anxiety and walked me through my very first mammo. Didn’t hurt one bit! Thank you Cyrus diagnostics and staff for your exceptional service!
Do not go to them for Mammogram or Breast Ultra Sound. Had yearly and 1 nodule detected. Before biopsy, I was told to get another mammogram & ultrasound in diferent imaging facility. …
do not rely on this facility to send your records/ scans where they need to go. no option to take home disk of scans same day.
I enjoy going to Cyrus bc of the location and always friendly staff.
Was scheduled for pre employment exam and the doctor never showed up
Told me that co-pay only and then sent me a bill for higher amount. I had a cheaper offer elsewhere for cash only but only went here as my pcp said this place is cheaper. I had to pay 200 dollars more than cash only at some other place. Got cheated by my pcp to go to this place in the first place.
Never on time, ever, regardless of what time your appointment is. Not a friendly staff either.
I would not recommend this place to anyone. The wait time was very long and the front desk receptionist didn’t care. I would never send my patients there anymore!!!
I take our daughter for tests and staff has always been very helpful and caring for her well being.
Great experience! In and out in about 15 minutes.
Place is old and very well kept up. I had a two part exam to get done. This was my very first time (and last) I checked in at front desk and filled out paperwork when done I was escorted to the front door and told that the screening is done …
I went to Cyrus this morning for an ultrasound. I decided to leave because I was concerned about the Technician infecting me with Covid. The 4 other people in the waiting area were wearing masks but there was no temperature testing, or …
I have used Cyrus Diagnostic for my medical imaging for the past 10 years. Very professional staff. The facility is very clean. I am very happy with them and I recommend this place to all my friends and family.
Had a scheduled appointment last week. Front door signs stated masks required. The small patient waiting room was full, patients were standing, some patients had masks on, some had them handing down just around their mouths, while others …
From the time I enter the building. The entire staff made me feel very welcome and comfortable.
Best place for all your testing needs. Been using their services for 25 years and I’m a doctor to know good diagnostic medical care.
They lied to me telling me my appointment for simple x-ray would be 10 min, it was over 2 hours. It seems to take them 30 min per xray and they overbook …
Went smooth, no major wait and the technician was courteous and efficient.
Called multiple times to ensure I could take two tests with the same procedure and have it covered by insurance. Was told on the phone it would be worked out one week before. Never received a call back. Call again today and am ensured it …
Crowded waiting room, many people standing, no social distancing, not everyone wearing masks, including staff members performing tests, staff did not say anything to customers not wearing masks. Had an 830am scan time, opened at 8am, not …
The wait was short, the people were compassionate and very helpful.
I would go back to them should the need arise.
Have been going to Cyrus for over 15yrs for various tests, my experience has always been great, recommed them highly.
I had 3 different test done.. All were handled professionally. quickly. All of the people here were friendly and answered any questions I had. Would recommend to my family and friends.
I have had 10 years worth of good experiences at Cyrus Diagnostics. Their service has been fast, friendly and thorough – what more can you ask for?
MRI and X-ray tech, Mimi, was gentle andcourteous with me today. Elderly woman. She treated me like I was her mother or her grandmother. Thank you, Mimi. Cyrus and our community are blessed to have you.
I have been using Cyrus Diagnostic Imaging for the past 20 years and I have always been treated nicely and promptly. The staff that I have dealt with have be courteous and professional.
It deserves zero stars!!! The WORST office I’ve ever been in. Hot, I asked the receptionist to at least turn on the ceiling fan, she said she had to get someone to do it…after a half hour I asked again, she came out and flipped the switch …
Why am I scheduled to come in 15 min before my appointment, if I’m just going to sit for an hour and 20 minutes until im even called back? I work as well and can’t spend the day in the waiting room. Everyone was at lunch when I got there. …
DO NOT GO HERE!!!! My insurance told me that I should only have to pay a $35 deductible. When my wife went in today ( for the second time because we were 2 minutes late to the first appointment) they told her that it was going to be $275 …
The appointment wasn’t delayed because Cyrus followed up with the doctor’s office that wasn’t getting the appropriate paperwork to them so a delay wouldn’t be necessary. Also, the staff are very friendly, efficient and make me comfortable …
Do not trust this place. They charged me for multiple services, provided me with a credit card receipt that had no explanation as to what I was charged for and why. I sent my husband there to obtain records and a receipt after calling to …
Just left besides having to pay co pay that I didn’t know about. Got in and out, so glad in my case the wait wasn’t long. The reviews kindof scared me.
So glad it worked out.