Horrible customer service. The ladies in the front were rude, the dentist had no care about making my 6 year old cry from pulling a tooth and wanted him to “suck it up”. I will never bring my child here again and hope that no parent had to go through what we did. Worst dentist office ever!!!
I’ve been going to Dakota Family Smiles for over 10 years. The entire staff are very friendly, personable and knowledgeable! I wouldn’t go anywhere else!
After a change in insurance, we were assured by the staff that our services would be covered, but they were not. I paid a ton of money when I could’ve gone to another provider for free. Also, the proceeded to give my child a filling and in the middle of it, decided that it was not needed. Yep- I paid for it.
I haven’t been to a dentist for 20 years. Needless to say I had a bad toothache so went to dakota family smiles today. I’m supper afraid of the dentist and they did amazing and will go back and get the rest of my work done!
First off, I have horrible dental visit anxiety. Like, increased heart rate anxiety. I feel completely at ease with Dr. Brock and his staff. They’ve always taken great care of me and my family.
I have been going here since 2003- I have been treated like a good friend every time I come in. The staff knows me and are extremely friendly and I’ve had cavities and such fixed here and if I say I can feel it, they make sure that I am numbed and comfortable. Highly recommend this dentist!!
I have been going to this dentist for 10 years now. I always feel at home and at ease when I am there. Whether it be for cleaning, a tooth extraction or an implant placement. In fact they are so good that my in-laws and my husband switched …
I have been going to Dakota Family Smiles for 3ish years now and it has always been a great experience!! Excellent staff and always personable. But, it was not until a recent crisis of mine where they really thrived!! I had a major …
Everyone is friendly. It can be six months since last visit and they remember you and past conversations. Staff make me feel calm, when other places make me anxious.
Always a pleasure visiting them. Today I went in with a baby and we both had a warm reception. My baby became fussy, in the middle of my teeth cleaning. The dental hygienist stopped what she was doing and allowed me to breastfeed him. No frowning faces, just polite sweet words.
Very gentle dentist. Very competent, friendly staff.
I needed to have a filling replaced and a crown made. They were able to do the complete procedure in one visit. I didn’t realize how much that tooth was affecting me until it was repaired. Glad I came to this dentist!
my spouse’s experience. Had a tooth extracted that was swollen and they have to drain an abscess. has been in pain- Tylenol and ibuprofen alternately taken- did not help. Pain disrupts everything- sleep, child care, appetite. Clinic called …
We love our Dakota Family Smiles Team!! You are always greeted by Sheri with a smile and she always remembers your name and life happenings. We have experienced every hygienist and they are all wonderful! My son loves Carla! Dr Brock and Dr Just are always so personable! We recommend DFS to everyone!
Laura was very friendly and personable while doing a great job with my teeth cleaning. Brock was also very friendly. He explained everything that was going on with me teeth and why he was doing what he was doing which shows that their team …
Everyone is always very friendly. They make sure to explain in detail the work they will be doing. Myself, my husband and all three of my children see Dr. Jordan and we love him.
Staff and doctors are some of the best. Everyone at this office is extremely nice and goes out of their way for the individual being seen. One of the few in town that will take our dental insurance, which is a huge plus!
I’m so thankful, to have found a great dentist in my network for insurance. They squeezed me in when I had a chunk of a tooth fall off and took excellent care of me! Will be scheduling my kids there for their next cleanings for sure!
Can’t thank them enough for the wonderful experience I had! I needed to get my broken crown replaced and they went above and beyond. I was so nervous but they explained everything and made me feel at ease every step of the way. My crown came out perfect, even better than my old one!
I have visited Dakota Family Smiles twice and had great experiences both times. The first was simply a cleaning and exam. The office is bright and comfortable with extremely helpful office personnel. The exam and cleaning was very thorough …
This clinic goes above & beyond for their patients! We are new patients and needed an urgent appointment. Dakota Family Smiles got us right in the same day due to a cancellation. I came in with my toddler who is autistic and the entire …
Great people and very friendly
Very professional, they know what they’re doing!
Definitely feel like family there.
Great staff very nice people lovely office glad we chose this practice
Awesome customer service, very quick getting me an appointment and fixed my tooth pain!
Got in with emergency need and they were very accommodating.
I always have a great cleaning and look forward to my appointments.
Always kind not only about my sensitive teeth, but also about costs. I highly recommend this dental team.
Horrible customer service. The ladies in the front were rude, the dentist had no care about making my 6 year old cry from pulling a tooth and wanted him to “suck it up”. I will never bring my child here again and hope that no parent had to go through what we did. Worst dentist office ever!!!
I’ve been going to Dakota Family Smiles for over 10 years. The entire staff are very friendly, personable and knowledgeable! I wouldn’t go anywhere else!
After a change in insurance, we were assured by the staff that our services would be covered, but they were not. I paid a ton of money when I could’ve gone to another provider for free. Also, the proceeded to give my child a filling and in the middle of it, decided that it was not needed. Yep- I paid for it.
I haven’t been to a dentist for 20 years. Needless to say I had a bad toothache so went to dakota family smiles today. I’m supper afraid of the dentist and they did amazing and will go back and get the rest of my work done!
Everyone is always so friendly. Thank you for taking care of my teeth.
First off, I have horrible dental visit anxiety. Like, increased heart rate anxiety. I feel completely at ease with Dr. Brock and his staff. They’ve always taken great care of me and my family.
I have been going here since 2003- I have been treated like a good friend every time I come in. The staff knows me and are extremely friendly and I’ve had cavities and such fixed here and if I say I can feel it, they make sure that I am numbed and comfortable. Highly recommend this dentist!!
By far the best dentist my family has ever been to. They take the time to explain and show you exactly what they’re doing. We love them!
I have been going to this dentist for 10 years now. I always feel at home and at ease when I am there. Whether it be for cleaning, a tooth extraction or an implant placement. In fact they are so good that my in-laws and my husband switched …
I have been going to Dakota Family Smiles for 3ish years now and it has always been a great experience!! Excellent staff and always personable. But, it was not until a recent crisis of mine where they really thrived!! I had a major …
Very efficient! If my appointment is scheduled for 8 a.m., I’m in the chair being seen at 8 a.m.! Very friendly as well.
Everyone is friendly. It can be six months since last visit and they remember you and past conversations. Staff make me feel calm, when other places make me anxious.
Always a pleasure visiting them. Today I went in with a baby and we both had a warm reception. My baby became fussy, in the middle of my teeth cleaning. The dental hygienist stopped what she was doing and allowed me to breastfeed him. No frowning faces, just polite sweet words.
Very gentle dentist. Very competent, friendly staff.
I needed to have a filling replaced and a crown made. They were able to do the complete procedure in one visit. I didn’t realize how much that tooth was affecting me until it was repaired. Glad I came to this dentist!
my spouse’s experience. Had a tooth extracted that was swollen and they have to drain an abscess. has been in pain- Tylenol and ibuprofen alternately taken- did not help. Pain disrupts everything- sleep, child care, appetite. Clinic called …
We love our Dakota Family Smiles Team!! You are always greeted by Sheri with a smile and she always remembers your name and life happenings. We have experienced every hygienist and they are all wonderful! My son loves Carla! Dr Brock and Dr Just are always so personable! We recommend DFS to everyone!
Laura was very friendly and personable while doing a great job with my teeth cleaning. Brock was also very friendly. He explained everything that was going on with me teeth and why he was doing what he was doing which shows that their team …
Everyone is always very friendly. They make sure to explain in detail the work they will be doing. Myself, my husband and all three of my children see Dr. Jordan and we love him.
Staff and doctors are some of the best. Everyone at this office is extremely nice and goes out of their way for the individual being seen. One of the few in town that will take our dental insurance, which is a huge plus!
I’m so thankful, to have found a great dentist in my network for insurance. They squeezed me in when I had a chunk of a tooth fall off and took excellent care of me! Will be scheduling my kids there for their next cleanings for sure!
Can’t thank them enough for the wonderful experience I had! I needed to get my broken crown replaced and they went above and beyond. I was so nervous but they explained everything and made me feel at ease every step of the way. My crown came out perfect, even better than my old one!
I have visited Dakota Family Smiles twice and had great experiences both times. The first was simply a cleaning and exam. The office is bright and comfortable with extremely helpful office personnel. The exam and cleaning was very thorough …
My cleaning and checkup went very well. All of the staff who helped me were very pleasant and helpful. Can’t recommend Dakota Family Smiles enough!
This clinic goes above & beyond for their patients! We are new patients and needed an urgent appointment. Dakota Family Smiles got us right in the same day due to a cancellation. I came in with my toddler who is autistic and the entire …