Never answer the phones…everytime I call it rings once then hangs up, then I get a machine calling me from that same number asking me to pay a bill I already paid for, and the only number listed is the one I cant get through…..outstanding
The staff was really nice when I called and paid my bill over the phone and also answered my questions I had. I definitely think they’re really fast on adding late fees but I guess it is what it is.
First they deposited/cashed my water bill check. Then never credited it to my bill. So the next bill was over $500 will all their b.s late fees. Then i got a bill for $750. They said imust have a leak. I dont have any leaks. They’ve been …
Rude.. zero communication.. anti-customer service. Made a mistake sending in my water payment with the sewer bill paper but wrote water payment on it. Instead of noticing it was wrong and calling me to make sure they credited my sewer …
I’m having an issue here understanding what’s going on from what I always thought anything before the meter was the department or water works or Dallastown water authorities responsibility and anything after the meter is my responsibility …
Never answer the phones…everytime I call it rings once then hangs up, then I get a machine calling me from that same number asking me to pay a bill I already paid for, and the only number listed is the one I cant get through…..outstanding
Some of the rudest people in existence. Very racist individuals
They close at 4pm, not 430.
The staff was really nice when I called and paid my bill over the phone and also answered my questions I had. I definitely think they’re really fast on adding late fees but I guess it is what it is.
First they deposited/cashed my water bill check. Then never credited it to my bill. So the next bill was over $500 will all their b.s late fees. Then i got a bill for $750. They said imust have a leak. I dont have any leaks. They’ve been …
Rude.. zero communication.. anti-customer service. Made a mistake sending in my water payment with the sewer bill paper but wrote water payment on it. Instead of noticing it was wrong and calling me to make sure they credited my sewer …
I’m having an issue here understanding what’s going on from what I always thought anything before the meter was the department or water works or Dallastown water authorities responsibility and anything after the meter is my responsibility …