This place was absolutely uselessly, doctor told me it was my medicine or something was bitting me….found out it was hives from another doctor….please don’t waste your time and money.
Absolute worst customer service. I dealt with 3 receptionist 1 was incredibly friendly and 2 were incredibly nasty. 2 of those told me they accepted my insurance and the day before the appointment I get told that they don’t have a contract …
Terrible customer service. Entire staff is rude, and clueless. Including the Doctor and PA. Not to mention the 100.00 consultation fee, after paying my “fee” for 5 minutes of this idiots time, they then were “trying to figure out how much …
Best dermatologist I’ve ever seen. Seen 1 other office in the area and was not pleased. Saw Dr Andrews and was very happy. Front desk ladies are amazing as well.
No problems with the doctor but the main receptionist is a little unpleasant. It’s as if she does not want to be there and or hates her life. Stop wasting your time lady, find something you love to do because you are making the patient visits intimating.
Years ago I was prescribed a prescription that gave me off and on results. Plus the prescription was extremely irritating to my skin. I went back 2 weeks ago to be reevaluated. The first prescription the office gave was not covered on my …
This place will tell you they will fill your prescription and call you, but they will not fill the prescription or call you back. They also don’t seem very interested in making your skin any better. I felt like I was an annoyance when …
Dr. Andrews treated me for skin cancer between 2000 and 2009. I got a call in 2012 that I needed to see him about a problem. I found out that the lab he was using for analyzing biopsies had failed to catch melanoma in a tissue sample …
Dr Andrews is a good doctor. We have been seeing him for many years. We did see another dermatologist for a couple of years because of a change in insurance coverage, but we returned to Dr. Andrews as soon as coverage was restored.
Dr. Andrews is great. The staff is quite rude. I needed a refill on medication and the person “helping” me, said, “Ma’am, you haven’t been here since 2018. Dr. Andrews can’t order a medication for you without seeing you.” Essentially, she …
Had an appointment scheduled and after missing two calls from them about my appointment(mother of 4 boys who have doctors appointments too) I attempted to call the office to confirm my appointment. I received a busy tone every single time I …
I’ve been going to Dr. Andrews since moving here in 2001. A very caring, and expert dermatologist, he has found and removed several skin cancers, along with some growths that weren’t malignant but merely ugly. Staff has gone through some …
I have seen Dr. Andrews several times since we moved to Delaware. The entire staff, from the front office to his assistant etc. has been a very good experience. They are friendly, professional and caring. I have leukemia and have to stay …
I have been going to Dr Andrews for many years. He is the Best! He takes time with you during the exams and has a very caring bedside manner. He is very thorough and knowledgeable. He cares about his patients.
Despite being booked out for several months, they were able to get me in due to a recent trip to the ER and subsequent referral to a dermatologist. I appreciated that and Dr. Andrews was very kind and made sure I knew what was going on and what we would be doing to treat it. The other staff members I dealt with were also very pleasant.
No problems friendly staff
This place was absolutely uselessly, doctor told me it was my medicine or something was bitting me….found out it was hives from another doctor….please don’t waste your time and money.
I had a good experience here. The staff was friendly, the PA was thorough and explained everything as she checked my skin.
This office has had front office changes, very friendly, very positive…. highly recommend!
Absolute worst customer service. I dealt with 3 receptionist 1 was incredibly friendly and 2 were incredibly nasty. 2 of those told me they accepted my insurance and the day before the appointment I get told that they don’t have a contract …
Terrible customer service. Entire staff is rude, and clueless. Including the Doctor and PA. Not to mention the 100.00 consultation fee, after paying my “fee” for 5 minutes of this idiots time, they then were “trying to figure out how much …
Best dermatologist I’ve ever seen. Seen 1 other office in the area and was not pleased. Saw Dr Andrews and was very happy. Front desk ladies are amazing as well.
No problems with the doctor but the main receptionist is a little unpleasant. It’s as if she does not want to be there and or hates her life. Stop wasting your time lady, find something you love to do because you are making the patient visits intimating.
Years ago I was prescribed a prescription that gave me off and on results. Plus the prescription was extremely irritating to my skin. I went back 2 weeks ago to be reevaluated. The first prescription the office gave was not covered on my …
This place will tell you they will fill your prescription and call you, but they will not fill the prescription or call you back. They also don’t seem very interested in making your skin any better. I felt like I was an annoyance when …
Dr. Andrews treated me for skin cancer between 2000 and 2009. I got a call in 2012 that I needed to see him about a problem. I found out that the lab he was using for analyzing biopsies had failed to catch melanoma in a tissue sample …
Dr Andrews is a good doctor. We have been seeing him for many years. We did see another dermatologist for a couple of years because of a change in insurance coverage, but we returned to Dr. Andrews as soon as coverage was restored.
Dr. Andrews is great. The staff is quite rude. I needed a refill on medication and the person “helping” me, said, “Ma’am, you haven’t been here since 2018. Dr. Andrews can’t order a medication for you without seeing you.” Essentially, she …
Experienced, knowledgeable, kind Dermatologist you can trust. He has discovered and removed several skin cancers for me over the years.
Had an appointment scheduled and after missing two calls from them about my appointment(mother of 4 boys who have doctors appointments too) I attempted to call the office to confirm my appointment. I received a busy tone every single time I …
I’ve been going to Dr. Andrews since moving here in 2001. A very caring, and expert dermatologist, he has found and removed several skin cancers, along with some growths that weren’t malignant but merely ugly. Staff has gone through some …
I have seen Dr. Andrews several times since we moved to Delaware. The entire staff, from the front office to his assistant etc. has been a very good experience. They are friendly, professional and caring. I have leukemia and have to stay …
I have been going to Dr Andrews for many years. He is the Best! He takes time with you during the exams and has a very caring bedside manner. He is very thorough and knowledgeable. He cares about his patients.
Despite being booked out for several months, they were able to get me in due to a recent trip to the ER and subsequent referral to a dermatologist. I appreciated that and Dr. Andrews was very kind and made sure I knew what was going on and what we would be doing to treat it. The other staff members I dealt with were also very pleasant.