They can’t seem to get my phone number correct for messaging and it’s annoying because they send messages to my wife. Get things right, for goodness’ sake.
I appreciate the entire team at Delaware Sleep Disorder Center in Newark:
from texting support, delivery technician, call center, administration, nurses and doctors! You All have been so Kind, Helpful, Professional and Caring.
I was given an appointment at a location and directions regarding arrival at the location. I arrived at the location, called to announce my arrival only to be told it was a telehealth visit. This information should have given to me before I drove to the appointment location.
Everyone was knowledgeable and friendly. The manager Jerone was articulate and explained everything about the process which made me very comfortable ☺️
My name is Patricia Holloway, the staff was very friendly, she knew actually what she was doing and explain every step of it. I would recommend anyone to have a sleep study here.
Kathe was great. My only complaint is that the televisit wasn’t working properly and I couldn’t get through on the phone to talk to a human. There should be a number to call without waiting for televisit problems.
This is all brand new to me. You guys make it very easy to navigate. You listen to my concerns and point me in the right direction. I’m in a better place now as far as my sleep is concerned. I thank you!!
This is my first experience with DE Sleep Center. They have been great with following up and explanations as to the process. I feel very comfortable working with them.
Had my consultation, told the doctor that I don’t have any issues staying a sleep. My only issue was falling asleep. I have dealt with insomnia as long as I can remember. …
I was disappointed upon arrival. It was dark at the entry hallway waiting for someone to open the door. I should have known from looking at the torn blinds at the door (looked like a pack of dogs ripped them) to leave. Upon entering it was …
Location Chapmam Rd
Very clean room and restroom, the tech was very professional, explain all the procedure, very clear, and ease my visit. And use a mask alk time. I was ask if …
Everyone there is so pleasant and helpful My only problem was the video call It kept breaking up which made it hard to understand what was being said the call said easy to navigate
The staff there was friendly and accommodating. They thoroughly explained the procedure and what to expect. The facility itself was clean and comfortable.
The help I have gotten from Lyron over the last two days has been amazing. I am going on 6 days with little to no sleep after my machine broke and he has been the only person to help me. The doctors office didn’t care and couldn’t give me …
I went because of a recall on my CPAP machine I’m hopping that it can be replaced free of charge I should not have to pay for a new on because of the recall
Phillips better give me one free of charge I’m not paying for something that is not my fault
Patricia Bayless
Office staff was very friendly, outgoing and receptive to my needs. The visit was thorough and unrushed. I would highly recomend Delaware Sleep Disorder Center!
The staff is incredibly friendly and patient. I appreciate the time they took to clearly explain everything to me regarding my condition and treatment.
Pleasant young woman (Ashley?) who explained the entire hook-up of the equipment, answered all my questions. Extremely easy test, major improvement over 10 years ago.
Everyone has been very polite and personable. Plus, they were very good at answering all my questions and explaining things to me in easy to understand words and not just medical jargon.
The first visit was on Foulk Road
The second visit was Ramada on Chapman Road. The nurses were very professional, kind, explained everything really well and we’re compassionate. …
The Doctor is always detailed. Goes over my previous issues and is able to recommend solutions. She put me on the right path. I’m on the right path now.
Technician was well prepared; the facility was well prepared. Overall, it was an excellent experience. Especially, Kathy was very helpful and very experienced.
My finger hurts because of the finger test at home kit. Like I have tingly sensation in my finger. Very uncomfortable. But better then not being in my own bed with a whole bunch of stickies and wires hanging around my head and chest
Kathy was fantastic. Super attentive, took notes on almost everything I said, and made me feel so confident about actually solving my sleep issues. She was great. Truly grade A.
The staff is always available to give answers and the technicians have excellent bedside manners and knowledge.
Very convenient locations in Sussex county where I deal with the Center.
I had a televisit. Arranged by one of the managers to address a special need I had to have resolved. The visit went very well and all of my concerns were addressed. I would recommend Delaware Sleep Disorder Center highly!
I have gotten alot of sleep studies in my life and this one was just a horrible experience… it takes me forever to fall asleep so I finally fell asleep about 330am or a bit after only to be woken up at 550am .. im like are you serious all …
I did not go to the Newark site, I went to the Wilmington site on folk road. it was a very quick and efficient visit, and I left with the hardware required to do my 48-hour testing. Looking forward to working with this group of people for quite some time.
They seem to really enjoy and care about getting you the sleep that your body needs to perform at its best! It made me feel great to know why I was so fatigue!
Dr Kathy was very professional and explained the recall of devices and was patient with me. She answered all my questions and, as always, she did not rush the appointment.
Professional and well organized. They have given me a very valuable service by analyzing my sleep issues. From day one it was all thoroughly taken care of by each of the staff I met. I recommend this place for anyone who want to take address sleep apnea issues
Just a money racquet. I feel I paid over a $1000 for a sleep machine they said I needed and now there is a recall and I find out I only have 5% sleep apnea. SMH. They are not concerned about when I will get the machine just when I will pay them. Go figure just a waste of time and money
My consult visit with the nurse practitioner was virtual . It ran so smoothly . I didn’t have a long wait , and once seen I felt that she listened to me , understood my medical history which is extensive and answered my questions without …
My appointment today was excellent and expeditious. There was minimal wait and all my concerns were addressed. My specialist was professional and friendly. My CPAP results were discussed and an appt was set up for 2021. My history and meds …
I had an excellent visit today. Such a caring group of professionals who worked with me in detail regarding my health and well being. I am grateful to have found them.
I saw nurse practitioner Kathy. She was down to earth and easy to talk to. I felt I was in good hands as she gave me all the information I needed to know re: a sleep test and the what would happen every step of the way. I felt well cared for and less anxious about the sleep test and what happens after it is done.
Clinician was extremely helpful and informative as to my progress with my sleep apnea. She went the extra mile to discuss things about my mask.also I had a problem with telemed visit.I texted them in regards to my problem and they …
Everything about my experience with this business has been frustrating so far. I scheduled one appointment and for the week leading up to it got countless messages and calls reminding me about it. All from different people who didn’t seem …
This was a phone call, not an actual scheduled visit. Kelly was very helpful responding to my many questions regarding the Philips recall. It’s unfortunate that she had to endure my frustrations at not being contacted by anyone or through …
I had a wonderful experience. They took their time with me. Actually listened to ME. Took time explaining exactly how to use my CPAP machine, when I should get my supplies.
Finally the second person I talked to heard what I was saying. I know I have to get used to it but sometimes your body rejects something that is good for you until it is set up so it can take it
Virtual appointment is very user friendly and straightforward. I’d recommend to anyone. I even missed one of my appointments, and the office contacted me and made room for my missed appointment immediately. Thank you.
The staff was COVID compliant and very professional. The facility was clean. It was nice that it had a private adjoining bath. I did get cold in the middle of the night and the nurse brought a couple blankets. My suggestion would be to …
The process has been seamless from the beginning. I felt welcomed by the staff who showed me the functionalities of the sleep study machine. Then I was given the process of submitting it to a location close to my residence. Keep up the great work!
Convenient location, handicap accessible, friendly knowledgeable staff.
The only issues I see is when a person must come in for overnight testing that they consider the following changes: …
I initially gave this place a 5 beacasue of the women who worked at the front desk at the Newark Office. I am now changing my review because what I’ve learned is that this place is horrible with communication. First, they never called me to …
Initial meeting was very positive and looking forward to seeing how they can help. Administratively disappointing, virtual appointments are not always kept and reorder delivery is spotty. You will need to follow up frequently. The equipment is high quality.
The nurse practitioner was very knowledgeable and informative. She gave me some good suggestions for how to improve my insomnia.
I will try her suggestions then meet again in a month.
The office receptionist was fantastic! She answered all of my questions. She went above and beyond to provide professional service. It was such a great experience. Please find the appropriate person at the Newark center to tell them you have a winner there!
Good visit with doctor,suggested the use of a different mask,which was ordered. Had also found out didn’t have the heated tubing,so that also added. Thanks for a better nights sleep.
I recommend anyone who has to get a sleep study done to deal with Delaware Sleep Disorder Centers. From the initial check up appointment, to the actual over night sleep study, I was pleased with their services. They dealt with me in a …
DE Sleep Disorder Center has my back! From the sleep study 4 years ago, to the mask fitting & selection, to solving challenges that arise: Always there for me!
I had an appointment with a staff member named Ashley. She is kind and listens to your particular needs and works hard and diligently to make sure that when you leave there, you are treated with the utmost professionalism as you would …
The Doctor is friendly and knowledgeable, in reading the data and in other concerns, such as, the equipment recall. She is positive, encouraging and overall concerned with my well-being. Additionally, the office staff is pleasant and …
Staff and Doctor who served me were knowledgeable about my condition and the equipment that was given to me for my sleep apnea condition…. This is reassuring as you want to feel comfortable about the product your using and the Professionals who have you under their care.
It was a relaxed and comfortable appointment. Dr was thorough and very personable. Was concerned about the recent recall on my CPAP machine and even offered to help me if she didn’t have patients waiting. That’s above a regular office visit. Thanks
My experience with the caregivers at Delaware sleep Disorder Centers has always been positive. I feel like they really care and spend time listening to me. They have also been flexible and helpful during the past two difficult years.
I have been a patient of Delaware Sleep Disorder Center for over the past four years, they come highly recommended. The in-house sleep study was conducted in a professional manner, in a clean, comfortable environment. The staff is very …
They are knowledgeable, understanding and compassionate. It was my first virtual medical meeting and it was easy, efficient and a very satisfactory. I would highly recommend the Delaware Sleep Disorder Centers.
Since the recall I haven’t had a good nights sleep, it affects your entire life , I have gotten four of the best sleep nights of my life thanks to them and this great new mask . I would have anxiety before bedtime just knowing all the …
Scheduled me a whopping 2 months ahead of time. Was advised that if I have trouble falling asleep, the doctor will give me something to help me sleep, did not receive anything. Slept for about 1 hour and was told I “definitely don’t have …
I like to say how much I loved Delaware Sleep Center, especially because I was so scared to even have a sleep study done. From the time I made the appointment to being greeted at the facility I was treated like I was family and it made me …
The service I received was very efficient and excellent. I was able to get a sleep test kit to be taken at home in one day. Even though the office was closed, a staff member helped me to start the paper work immediately. Another staff …
The Doctor was not centered in the phone only saw 1/2 of her face. Otherwise the appointment was fine your billing department is trying to charge me $60.27 I’m 100% covered for office appointments my out of pocket is Met for the calendar year
Employees were very friendly and professional and provided me with the information that I was seeking. I was requested to return with my Phillips machine for them to check and reconfigure the settings so as to improve my results. I later …
All personnel were very considerate and helpful. Front desk attendant was very pleasant and helpful.
Explanation of the use of a home night process and how to proceed with it was …
My initial consultation went very smoothly. The staff were very friendly and professional. I was given detailed explanation of the testing process and the opportunity to ask any questions I had. I would definitely recommend this center to anyone with sleep issues.
Today the nurse made sure I was hooking the device up right. When I seen the flashing green light and she explained when you hook the finger attachment than the green light stop. I told her that other one didn’t have a green light and the other nurse didn’t do all that or check to see if it was working.
I visited the Middletown office for the first time. The receptionist didn’t make a great first impression however she warmed up later. The NP was great as usual. I came to this office for her.
I didn’t have to wait more than 10 min. Everyone was attentive to their duties. The doctor, Kathy Erickson, was phenomenal. Very patient, caring and took time to answer all my questions. Everything was explained in detail to me. The …
The worst experience ever! The machine was faulty and wouldn’t connect to the app. I got a new one. I shipped the old one back with my memory chip and they lost the chip to read my information which led me to cancel my medical procedure. I would NOT recommend their services!
My experience was very pleasant! The nurse practitioner whom I spoke to and advised me was very knowledgeable of the sleep disorders and how to treat them! I believed she advised me well by sharing her expertise in a pleasant and cordial manner! I will recommend her and the center to my family and friends without hesitation
They had two months to notify their cumstomers they had recalled CPAP machines and were breathing in carcinogens and potentially inhaling pieces of foam. Unacceptable!!!! …
Great experience, wonderful staff. Most importantly they are very knowledgeable. Everyone goes above and beyond to welcome you and make you feel comfortable
Excellent service, even though it’s difficult to get to sleep during sleep study. They were able to diagnose my issues and set me up with the equipment I need.
Wasn’t expecting much ,but Wow i received an outpatient sleep kit and was diagnosed in one day .I would recommend DSDC to anybody struggling with sleep.
The Dr who called was very personable with a beautiful welcoming spirit. She made me feel very comfortable and confident that there will be a solution. Her assistant was just as fabulous and efficient!!!!! He took his time and spoke very clearly when giving me information for the next steps!! Professional, and very informative🤩 …
Very helpful in instructions to operate my c•pap properly. Didn’t make me feel stupid for doing it all improperly. Now hopefully I can get a good night sleep 🛌 …
My nurse was the very best! Very patient with all my questions and trying on masks. Best appointment in 5 yrs! Shes a keeper. All i know is she really likes batman, but cant remember her name?
My experience has been great! The receptionist who welcomed me was upbeat and personable. Later,
I was directed to a professional who explained the equipment and how to use it. The process was quick and easy. 👍 …
They have a take home sleep study kit so that you can sleep comfortably in your own bed while the simple to use lightweight equipment (wrist, finger and small wired sensor taped over heart) monitors your sleep patterns.
The overall care and the time that the Dr and all of the staff takes to explain and questions you may have and the concern they show in regards to you sleep apnea treatment are excellent I would highly recommend them to anyone and everyone
Terrible, the therapist was argumentative and defensive, she made it seem like my inquiries,were an attack on her. I was asking reasonable questions and she tried to make it seem like I was being argumentative. She displayed extremely unprofessional behavior.
Very disorganized billing. I was billed and so was my insurance at the same time. So they were overpaid! Yet turned me in to a collection agency! They honestly didn’t have a clue as to what tier of deductible they fell into with my …
My clinician was wonderful and thorough! I really appreciate the time and care she took to find out more about my symptoms. The video was a little confusing, i got instructions to log in to the patient portal and then was in waiting room and then got a separate instruction to login to deepscribe.
Very knowledgeable, well-trained, and proficient staff. Office is very nice and pleasant to visit. My goal was to get rid of my CPAP device for my sleep apnea, and I have been successfully fitted with a mouth appliance. I have been very happy with my treatment.
OMG she was wonderful. I’ve been unable to sleep for almost 2 years. I have been treated for insomnia and nothing they did worked. My provider said I have panic disorder from my abusive family. I am so excited that I may finally be able to …
It was a great experience but I don’t think it downloaded from my phone so I might have to do it again but it’s a lot better than the other sleep studies I’ve had two of them done.
This is the husband not Valerie. I would have given 0 stars if possible. The DSDC demanded payment several days before having a telemedicine appointment, a follow up to a home sleep study. I told them that I would pay after the …
Initially inundated with emails and text messages about appointments and copay. When we reached the address we were told they moved and we’re handed a piece of paper with their new address which was as of October of last year! Frustrating. Took us way out of our way and wasted time to even pick up our device. Not impressed thus far.
I’m extremely impressed with Kathe. You can tell she knows her stuff and she communicates very well. I’m very happy I saw her and will be seeing her in the future.
The girl I first dealt with wasn’t friendly or personable. When I tried to start a conversation, her responses were almost robotic, like she was reading from a script. She was fine while explaining the process. I was annoyed there was no …
What a lousy medical establishment! My husband went there for a sleep study. He only stops breathing 50 times per hour. He’s tried CPAP machines with every face mask they made, nothing worked. We wanted a doctor who does the implanted device and CANNOT GET THEM TO REFER US FOR OVER A YEAR. Charlatans. Don’t go here.
The receptionist was very unfriendly. Never looked at me. Then I had a 10:30 appt and waited until 10:55 and asked the receptionist how much longer. She said in an annoyed voice. I don’t know. I just messaged her why they took her (a client …
Receptionist at front desk was friendly and welcoming. I was seen in a timely fashion. The doctor was thorough and informative. He took his time and listened. I felt very comfortable with the Take-Home sleep device.
My appointment went well for this place and I found nothing wrong the sleep study or the doctor. I did have issues with their ethics in wanting to overlybook appointments and also appointments I never scheduled. …
The receptionist was pleasant, patient and knowledgeable.
Should be no stars. The representative could not answer my questions so he decided to hang up on me
The machine was very comfortable and I was able to sleep without interruption
The staff were very friendly and professional.
Helpful staff who answered all my questions courteously.
30 minutes late for virtual appointment otherwise professional and answered all of my questions.
Dr was very patient in clarifying and efficiently answered all concerns!
Was confusing at times but worked out ok
Very Pleasant staff. No issues at all..
A bit of a long wait, considering the perceived activity in the office (no one in the waiting room, no one leaving the office area.
Everyone is so welcoming, professional and knowledgeable.
Was wondering if this service could’ve been provided virtually?
Exceptional care and service
Wonderful experience.
The number 1 reason I rate Delaware Sleep high is Kelly. She’s awesome!!
They are very friendly and helpful with my testing.
They are always helpful and courteous. A great resource here in Sussex county.
My only qualm was the precertification process. I’m techie challenged and had problems signing in.
They are very friendly and helpful.
Very well taken care of, and very friendly. Was made very comfortable for the night.
Got my appointment in a week , which is great. Looking forward to the sleep study.
Wonderful professionals ,very polite and concerned about your medical needs.
Great initial consultation. Very thorough assessment, engaged and personable.
Every nice people
Very professional and kind.
Friendly, funny and informative.
Very Professional ! Kelly provides awesome after care with issues and questions.
Was very helpful andvery knowledgeable knowing facts concerning the equiptment and my up date progress as well
Very friendly and very polite Dr.
Very nice staff, fast and show that they care about the patient. Very happy!
Very helpful with CPAP instructions/assistance. Extremely prompt service with renewing supplies.
Great staff . Made it very easy to get my cpap machine. Highly recommend them.
The practicioner was Debbie was extremly
Helpful and ansewered every question and was very knowlegeable.
My telemedicine visit with the Delaware Sleep Disorder Center was conducted with professionalism and efficiency.
Professional, and very effective
I was given excellent instructions on the operation of the HSAT. Professional and courteous staff.
They can’t seem to get my phone number correct for messaging and it’s annoying because they send messages to my wife. Get things right, for goodness’ sake.
Very courteous and knowledgeable. I feel confident that they are doing their best for my sleep and health
Very well organized, pleasant very eager to help make you comfortable and make sure you are happy ,but also being very professional.
My visit was great. It was very informative and make sure i was i completely comfortable with my mask.
Doctors were very kind and asked a lot of
Questions to see if they can figure out what’s going on with your problem
Great… Easy and convenient Televisit!
Great to have option of a home sleep study with minimally invasive hardware!
Very. Professional. I was very surprised at the quality of service I received 😊😊😊 …
Really sweet staff and great experience with this center. I hope I obviously don’t have to do this again but if I did I’d choose this center again.
Everyone I encountered was professional, caring and helpful. Way better than the last place I went.
Everyone was super nice!!
Very knowledgeable, caring and friendly staff. The office is very clean and newer. They also sell cpap equipment.
Receptionist was super friendly and walked me through the entire sleep study kit very clearly!
Clear and great quality app
The doctors are knowledgeable and professional.
Wasn’t aware I didn’t have to take my CPAP machine. Love the doctor. She is very nice and very knowledgeable.
Very informative, professional and helpful.
Drew did an excellent job explaining how to use the machine.
The technician was very informative. And helped me to cipher through the information about the recall.
The first night went well. The device is easy to set up and use. The data was 100% collected.
The entire experience was very pleasant
From checking in to the check-in out .
Very pleasant to talk to too. …
Very pleasant to speak with and they explain things very clearly and helpful in paying for their services. Highly recommend.
Very professional and really took the time to explain in detail any questions I had regarding my sleep apnea! Super polite and thoughtfulness!!
Very good customer/patient service and help!
DSDC is a great place to have in your corner if you suffer from sleep apnea. Very professional and caring. I highly recommend them
My provider described the nature of my sleep apnea clearly and thoroughly. A plan for how to proceed and treat was also discussed.
We always get great care at the sleep center, they review our C-Pap machine every year.
I feel well taken care of every time I go. Everyone is so friendly and knowledgeable.
I appreciate the entire team at Delaware Sleep Disorder Center in Newark:
from texting support, delivery technician, call center, administration, nurses and doctors! You All have been so Kind, Helpful, Professional and Caring.
Love Delaware Sleep. Been with them for alot of years and they have always helped me. I am always Thankful for them. Lyron is AWESOME!
I was given an appointment at a location and directions regarding arrival at the location. I arrived at the location, called to announce my arrival only to be told it was a telehealth visit. This information should have given to me before I drove to the appointment location.
the nurses an doctors are the most wonderful people on this earth . love them all … they are like your family you never want to leave
Good service center and explained properly
Fabulous, efficient, friendly staff.
Speaking with Kathy this afternoon was informative and helpful. Our discussion created a path forward toward better sleep!
My virtual visit with Dr’s at sleep center has been fine
Tori was very helpful nice patience knowledgable I used my Dads email. This is for Wendy Maher. 5/13/1967
Delaware Sleep Disorder Centers had 5 stars of: service, professionalism, facilities, equipment quality, performance, , etc.
Appointment was informative and professional. I didn’t feel rushed. All my questions were answered. I would definitely recommend.
Service was provided on time and efficiently.
Everyone was knowledgeable and friendly. The manager Jerone was articulate and explained everything about the process which made me very comfortable ☺️
The staff was very friendly and explained how to use machine very efficiently and it was a pleasure to visit their office.
Easy scheduling and friendly knowledgeable staff.
Provider was very knowledgeable and easy to talk to. Helped me with some issues I was having with my machine.
THE SERVICE WAS OUTSTANDING AND VERY INFORMATIVE…
My name is Patricia Holloway, the staff was very friendly, she knew actually what she was doing and explain every step of it. I would recommend anyone to have a sleep study here.
Kathe was great. My only complaint is that the televisit wasn’t working properly and I couldn’t get through on the phone to talk to a human. There should be a number to call without waiting for televisit problems.
Very easy to pick up and drop off equipment. The tech on call was also very helpful.
I came in for home sleep study test. Went quick and easy
Very helpful and informative
I was given multiple options to consider
This is all brand new to me. You guys make it very easy to navigate. You listen to my concerns and point me in the right direction. I’m in a better place now as far as my sleep is concerned. I thank you!!
I love this place. Everyone is very friendly. They know what they are doing and really take the time to explain everything. A+++
My virtual visit was very pleasant Dr was awesome and made the experience very relaxing.
This is my first experience with DE Sleep Center. They have been great with following up and explanations as to the process. I feel very comfortable working with them.
Very satisfied. Kelly was very informative and was able to assist me with replacing the c pap filter and go over the maintenance required. Thankyou
The experience was great. Loved the warmth of the doctor a f her Assistant Ashley. The atmosphere was warm and inviting. Great staff.
I love the workers in this place, they treat you with respect .
Very caring, professional approach.
Auto messaging needs to be improved.
I like the people who work the because care about the clients and have very communication skills
Very professional. Caring and very informative.
Had my consultation, told the doctor that I don’t have any issues staying a sleep. My only issue was falling asleep. I have dealt with insomnia as long as I can remember. …
Initial visit was exceptional. I am more than satisfied with my first impressions of the Center.
Had an excellent appointment at the Foulk Road Office – such nice and caring staff members. Can’t wait to try out the new settings!
Very helpful and courteous staff.
I was disappointed upon arrival. It was dark at the entry hallway waiting for someone to open the door. I should have known from looking at the torn blinds at the door (looked like a pack of dogs ripped them) to leave. Upon entering it was …
Friendly, knowledgeable staff. Easy to get an appointment.
Location Chapmam Rd
Very clean room and restroom, the tech was very professional, explain all the procedure, very clear, and ease my visit. And use a mask alk time. I was ask if …
Everyone there is so pleasant and helpful My only problem was the video call It kept breaking up which made it hard to understand what was being said the call said easy to navigate
The staff there was friendly and accommodating. They thoroughly explained the procedure and what to expect. The facility itself was clean and comfortable.
The staff was awesome no words very professional and answered all my questions she was great
Super helpful and friendly. Great staff service!
It was different, but she seemed to take her job very serious. She had very good bed side manners. And thanks again…
Very friendly, professional, and convenient. Thanks so much.
It’ went very well today and every time I see thought’Doc Appt visit’ My’Days go very Beautiful 😄😍🙏🏼🙏🏼🙏🏼☺️😆😁😄😃😄😃😄😍🙏🏼🙋♥️❣️💖 …
The service I received was excellent. They were very timely, efficient, and very personable. My experience with them was definitely above and beyond
The process was very easy and no spending the night in an artificial setting.
If you need a sleep study test done, this is the one!
The help I have gotten from Lyron over the last two days has been amazing. I am going on 6 days with little to no sleep after my machine broke and he has been the only person to help me. The doctors office didn’t care and couldn’t give me …
I went because of a recall on my CPAP machine I’m hopping that it can be replaced free of charge I should not have to pay for a new on because of the recall
Phillips better give me one free of charge I’m not paying for something that is not my fault
Patricia Bayless
Really helpful and compassionate!!! The staff are wonderful people
Thank you, for the great Customer Service!
All staff were very helpful
The clinician was very thorough and helpful
Was taken in without any wait time. Right at the time of my appointment. Doctor was very through in explaining what to expect.
Staff and physicians are very nice and polite. My Dr. Actually listened too me and understood my issue. I highly recommend
Office staff was very friendly, outgoing and receptive to my needs. The visit was thorough and unrushed. I would highly recomend Delaware Sleep Disorder Center!
Very helpful in discussing my options.
The staff is incredibly friendly and patient. I appreciate the time they took to clearly explain everything to me regarding my condition and treatment.
Pleasant young woman (Ashley?) who explained the entire hook-up of the equipment, answered all my questions. Extremely easy test, major improvement over 10 years ago.
I had a pleasant experience and the staff was friendly and professional.
Everyone has been very polite and personable. Plus, they were very good at answering all my questions and explaining things to me in easy to understand words and not just medical jargon.
The first visit was on Foulk Road
The second visit was Ramada on Chapman Road. The nurses were very professional, kind, explained everything really well and we’re compassionate. …
The Doctor is always detailed. Goes over my previous issues and is able to recommend solutions. She put me on the right path. I’m on the right path now.
Excellent service with front and back office support .
Technician was well prepared; the facility was well prepared. Overall, it was an excellent experience. Especially, Kathy was very helpful and very experienced.
Lyron was so wonderful! Knowledgable and understanding!
My finger hurts because of the finger test at home kit. Like I have tingly sensation in my finger. Very uncomfortable. But better then not being in my own bed with a whole bunch of stickies and wires hanging around my head and chest
Kathy was fantastic. Super attentive, took notes on almost everything I said, and made me feel so confident about actually solving my sleep issues. She was great. Truly grade A.
The staff is always available to give answers and the technicians have excellent bedside manners and knowledge.
Very convenient locations in Sussex county where I deal with the Center.
The doctor who worked with me for my sleep study assessment was great. Clear, easy to talk to, open to my ideas and desires for my care. Recommended.
I had a televisit. Arranged by one of the managers to address a special need I had to have resolved. The visit went very well and all of my concerns were addressed. I would recommend Delaware Sleep Disorder Center highly!
I have gotten alot of sleep studies in my life and this one was just a horrible experience… it takes me forever to fall asleep so I finally fell asleep about 330am or a bit after only to be woken up at 550am .. im like are you serious all …
I did not go to the Newark site, I went to the Wilmington site on folk road. it was a very quick and efficient visit, and I left with the hardware required to do my 48-hour testing. Looking forward to working with this group of people for quite some time.
They seem to really enjoy and care about getting you the sleep that your body needs to perform at its best! It made me feel great to know why I was so fatigue!
Dr Kathy was very professional and explained the recall of devices and was patient with me. She answered all my questions and, as always, she did not rush the appointment.
Your staff was very professional and explained the entire process.
The people who work in the Newark are very nice and take their time with helping you understand things.
Professional and well organized. They have given me a very valuable service by analyzing my sleep issues. From day one it was all thoroughly taken care of by each of the staff I met. I recommend this place for anyone who want to take address sleep apnea issues
Staff members are very friendly and helpful!!
Just a money racquet. I feel I paid over a $1000 for a sleep machine they said I needed and now there is a recall and I find out I only have 5% sleep apnea. SMH. They are not concerned about when I will get the machine just when I will pay them. Go figure just a waste of time and money
Ms Debbie is so friendly, professional, funny & helpful. I didn’t get to use my new machine today but I’m looking forward to using it tonight. 😂 …
It will be good if the application come with Spanish language also.
DSD is very professional and informative.
Thank you.
My consult visit with the nurse practitioner was virtual . It ran so smoothly . I didn’t have a long wait , and once seen I felt that she listened to me , understood my medical history which is extensive and answered my questions without …
I did tele-conference visit and was happy with the visit.
My appointment today was excellent and expeditious. There was minimal wait and all my concerns were addressed. My specialist was professional and friendly. My CPAP results were discussed and an appt was set up for 2021. My history and meds …
I had an excellent visit today. Such a caring group of professionals who worked with me in detail regarding my health and well being. I am grateful to have found them.
I saw nurse practitioner Kathy. She was down to earth and easy to talk to. I felt I was in good hands as she gave me all the information I needed to know re: a sleep test and the what would happen every step of the way. I felt well cared for and less anxious about the sleep test and what happens after it is done.
Clinician was extremely helpful and informative as to my progress with my sleep apnea. She went the extra mile to discuss things about my mask.also I had a problem with telemed visit.I texted them in regards to my problem and they …
Dr Addogoh was amazing , informative, and very easy to talk to.
Everything about my experience with this business has been frustrating so far. I scheduled one appointment and for the week leading up to it got countless messages and calls reminding me about it. All from different people who didn’t seem …
Dr. Addogoh listened well and showed empathy.
This was a phone call, not an actual scheduled visit. Kelly was very helpful responding to my many questions regarding the Philips recall. It’s unfortunate that she had to endure my frustrations at not being contacted by anyone or through …
I had a wonderful experience. They took their time with me. Actually listened to ME. Took time explaining exactly how to use my CPAP machine, when I should get my supplies.
Finally the second person I talked to heard what I was saying. I know I have to get used to it but sometimes your body rejects something that is good for you until it is set up so it can take it
Virtual appointment is very user friendly and straightforward. I’d recommend to anyone. I even missed one of my appointments, and the office contacted me and made room for my missed appointment immediately. Thank you.
Al of the staff were very friendly. They were efficient and thorough. I am confident that I will get the help I need to get better sleep.
The staff was COVID compliant and very professional. The facility was clean. It was nice that it had a private adjoining bath. I did get cold in the middle of the night and the nurse brought a couple blankets. My suggestion would be to …
My visit today was awesome! Everyone is always so patient, friendly and understanding.
The process has been seamless from the beginning. I felt welcomed by the staff who showed me the functionalities of the sleep study machine. Then I was given the process of submitting it to a location close to my residence. Keep up the great work!
Convenient location, handicap accessible, friendly knowledgeable staff.
The only issues I see is when a person must come in for overnight testing that they consider the following changes: …
I initially gave this place a 5 beacasue of the women who worked at the front desk at the Newark Office. I am now changing my review because what I’ve learned is that this place is horrible with communication. First, they never called me to …
I am very pleased with my session! I also learned a lot of things I had not been aware of regarding sleep apnea and Aldi about my personal case.
Initial meeting was very positive and looking forward to seeing how they can help. Administratively disappointing, virtual appointments are not always kept and reorder delivery is spotty. You will need to follow up frequently. The equipment is high quality.
The nurse practitioner was very knowledgeable and informative. She gave me some good suggestions for how to improve my insomnia.
I will try her suggestions then meet again in a month.
The office receptionist was fantastic! She answered all of my questions. She went above and beyond to provide professional service. It was such a great experience. Please find the appropriate person at the Newark center to tell them you have a winner there!
Good visit with doctor,suggested the use of a different mask,which was ordered. Had also found out didn’t have the heated tubing,so that also added. Thanks for a better nights sleep.
I recommend anyone who has to get a sleep study done to deal with Delaware Sleep Disorder Centers. From the initial check up appointment, to the actual over night sleep study, I was pleased with their services. They dealt with me in a …
DE Sleep Disorder Center has my back! From the sleep study 4 years ago, to the mask fitting & selection, to solving challenges that arise: Always there for me!
I had an appointment with a staff member named Ashley. She is kind and listens to your particular needs and works hard and diligently to make sure that when you leave there, you are treated with the utmost professionalism as you would …
The Doctor is friendly and knowledgeable, in reading the data and in other concerns, such as, the equipment recall. She is positive, encouraging and overall concerned with my well-being. Additionally, the office staff is pleasant and …
Virtual visit was smooth and Dr made me feel at ease. She answered all my questions and explained my test results in a easy to understand fashion.
Staff and Doctor who served me were knowledgeable about my condition and the equipment that was given to me for my sleep apnea condition…. This is reassuring as you want to feel comfortable about the product your using and the Professionals who have you under their care.
It was a relaxed and comfortable appointment. Dr was thorough and very personable. Was concerned about the recent recall on my CPAP machine and even offered to help me if she didn’t have patients waiting. That’s above a regular office visit. Thanks
Couldn’t fall asleep due to the very loud conversations happening outside my room and other disturbances.
Very friendly and helpful explain everything very well 🙂 …
The staff was very educated on the equipment and made it experience very easy.
My experience with the caregivers at Delaware sleep Disorder Centers has always been positive. I feel like they really care and spend time listening to me. They have also been flexible and helpful during the past two difficult years.
I have been a patient of Delaware Sleep Disorder Center for over the past four years, they come highly recommended. The in-house sleep study was conducted in a professional manner, in a clean, comfortable environment. The staff is very …
They are knowledgeable, understanding and compassionate. It was my first virtual medical meeting and it was easy, efficient and a very satisfactory. I would highly recommend the Delaware Sleep Disorder Centers.
Since the recall I haven’t had a good nights sleep, it affects your entire life , I have gotten four of the best sleep nights of my life thanks to them and this great new mask . I would have anxiety before bedtime just knowing all the …
Scheduled me a whopping 2 months ahead of time. Was advised that if I have trouble falling asleep, the doctor will give me something to help me sleep, did not receive anything. Slept for about 1 hour and was told I “definitely don’t have …
Very professional and thorough. I feel like I’m in good hands
I like to say how much I loved Delaware Sleep Center, especially because I was so scared to even have a sleep study done. From the time I made the appointment to being greeted at the facility I was treated like I was family and it made me …
Friendly, courteous and helpful staff. Thank you.
The service I received was very efficient and excellent. I was able to get a sleep test kit to be taken at home in one day. Even though the office was closed, a staff member helped me to start the paper work immediately. Another staff …
RN was so sweet and kind during my time! Very informative and listened to my concerns!
Great job. Very timely when I need supplies. Great customer service
The Doctor was not centered in the phone only saw 1/2 of her face. Otherwise the appointment was fine your billing department is trying to charge me $60.27 I’m 100% covered for office appointments my out of pocket is Met for the calendar year
Employees were very friendly and professional and provided me with the information that I was seeking. I was requested to return with my Phillips machine for them to check and reconfigure the settings so as to improve my results. I later …
Doctor was very helpful by asking questions to be sure everything was covered. Gave instructions how to prepare new replacement part when it arrives.
The front desk employee, promptly greeted me, explain the charges, made sire I got the correct machine, and demonstrated what to do, and not do.
All personnel were very considerate and helpful. Front desk attendant was very pleasant and helpful.
Explanation of the use of a home night process and how to proceed with it was …
This visit with Ashley was very helpful. She took time to answer all questions and explained everything very well
My initial consultation went very smoothly. The staff were very friendly and professional. I was given detailed explanation of the testing process and the opportunity to ask any questions I had. I would definitely recommend this center to anyone with sleep issues.
Only problem was they did not tell me to tape the pulse ox on with other tape. Figured it out self after thing kept falling off.
Very professional and informative. My overnight sleep study went great!
Today the nurse made sure I was hooking the device up right. When I seen the flashing green light and she explained when you hook the finger attachment than the green light stop. I told her that other one didn’t have a green light and the other nurse didn’t do all that or check to see if it was working.
Informative Sincere Passion for what they do; U can FEEL their sincerity!
The doctor had good customer service, he was very polite and professional.
The staff at the Rehoboth office made it easy and was a pleasure to talk to.
The doctor I spoke with was very knowledgeable, friendly and personable! Thank you.
I visited the Middletown office for the first time. The receptionist didn’t make a great first impression however she warmed up later. The NP was great as usual. I came to this office for her.
Dr. Addogoh and his staff were very polite and professional. Would recommend highly.
I didn’t have to wait more than 10 min. Everyone was attentive to their duties. The doctor, Kathy Erickson, was phenomenal. Very patient, caring and took time to answer all my questions. Everything was explained in detail to me. The …
The worst experience ever! The machine was faulty and wouldn’t connect to the app. I got a new one. I shipped the old one back with my memory chip and they lost the chip to read my information which led me to cancel my medical procedure. I would NOT recommend their services!
Friendly office.
Needs face-lift, worn office decor and furniture
Layton was wonderful . Very personable. Gave me time to answer my questions. Had good suggestions.
My experience was very pleasant! The nurse practitioner whom I spoke to and advised me was very knowledgeable of the sleep disorders and how to treat them! I believed she advised me well by sharing her expertise in a pleasant and cordial manner! I will recommend her and the center to my family and friends without hesitation
All of the staff have been excellent from NP, Respiratory Therapists, nurses and technicians. I appreciate all of their support and knowledge.
Kathe Erickson is a great sleep doctor who is down to earth, highly knowledgeable and positive! Would definitely recommend
Very friendly and knowledgeable staff. I’m glad I don’t have to worry about my Cpac needs.
Very professional and friendly, showed genuine interest about my care.
They had two months to notify their cumstomers they had recalled CPAP machines and were breathing in carcinogens and potentially inhaling pieces of foam. Unacceptable!!!! …
Great experience, wonderful staff. Most importantly they are very knowledgeable. Everyone goes above and beyond to welcome you and make you feel comfortable
Excellent service, even though it’s difficult to get to sleep during sleep study. They were able to diagnose my issues and set me up with the equipment I need.
Attentive, friendly staff. Very informed, excellent help. You will feel comfortable, respected and that your concerns are heard.
Wasn’t expecting much ,but Wow i received an outpatient sleep kit and was diagnosed in one day .I would recommend DSDC to anybody struggling with sleep.
Spoke with the nurse practioner. Follow up appointments made within the visit. I felt confident they could help.
The Dr who called was very personable with a beautiful welcoming spirit. She made me feel very comfortable and confident that there will be a solution. Her assistant was just as fabulous and efficient!!!!! He took his time and spoke very clearly when giving me information for the next steps!! Professional, and very informative🤩 …
Very helpful in instructions to operate my c•pap properly. Didn’t make me feel stupid for doing it all improperly. Now hopefully I can get a good night sleep 🛌 …
My nurse was the very best! Very patient with all my questions and trying on masks. Best appointment in 5 yrs! Shes a keeper. All i know is she really likes batman, but cant remember her name?
The staff are caring and professional.
They are very comprehensive in their evaluation and treatment.
My experience has been great! The receptionist who welcomed me was upbeat and personable. Later,
I was directed to a professional who explained the equipment and how to use it. The process was quick and easy. 👍 …
They have a take home sleep study kit so that you can sleep comfortably in your own bed while the simple to use lightweight equipment (wrist, finger and small wired sensor taped over heart) monitors your sleep patterns.
The overall care and the time that the Dr and all of the staff takes to explain and questions you may have and the concern they show in regards to you sleep apnea treatment are excellent I would highly recommend them to anyone and everyone
Terrible, the therapist was argumentative and defensive, she made it seem like my inquiries,were an attack on her. I was asking reasonable questions and she tried to make it seem like I was being argumentative. She displayed extremely unprofessional behavior.
Very disorganized billing. I was billed and so was my insurance at the same time. So they were overpaid! Yet turned me in to a collection agency! They honestly didn’t have a clue as to what tier of deductible they fell into with my …
My clinician was wonderful and thorough! I really appreciate the time and care she took to find out more about my symptoms. The video was a little confusing, i got instructions to log in to the patient portal and then was in waiting room and then got a separate instruction to login to deepscribe.
Very knowledgeable, well-trained, and proficient staff. Office is very nice and pleasant to visit. My goal was to get rid of my CPAP device for my sleep apnea, and I have been successfully fitted with a mouth appliance. I have been very happy with my treatment.
OMG she was wonderful. I’ve been unable to sleep for almost 2 years. I have been treated for insomnia and nothing they did worked. My provider said I have panic disorder from my abusive family. I am so excited that I may finally be able to …
It was a great experience but I don’t think it downloaded from my phone so I might have to do it again but it’s a lot better than the other sleep studies I’ve had two of them done.
Very personable, knowledgeable staff. I have had sleep studies before in another state, by far I would highly recommend this facility.
This is the husband not Valerie. I would have given 0 stars if possible. The DSDC demanded payment several days before having a telemedicine appointment, a follow up to a home sleep study. I told them that I would pay after the …
Was not sure what to expect. But Ashley was great! She was extremely knowledgeable and patient in her explanations. All in all a great experience.
Initially inundated with emails and text messages about appointments and copay. When we reached the address we were told they moved and we’re handed a piece of paper with their new address which was as of October of last year! Frustrating. Took us way out of our way and wasted time to even pick up our device. Not impressed thus far.
I definitely do NOT recommend.
Terrible sleep environment.
I had to ask 2 times if the attending nurse would turn the hallway light off. …
I’m extremely impressed with Kathe. You can tell she knows her stuff and she communicates very well. I’m very happy I saw her and will be seeing her in the future.
The girl I first dealt with wasn’t friendly or personable. When I tried to start a conversation, her responses were almost robotic, like she was reading from a script. She was fine while explaining the process. I was annoyed there was no …
What a lousy medical establishment! My husband went there for a sleep study. He only stops breathing 50 times per hour. He’s tried CPAP machines with every face mask they made, nothing worked. We wanted a doctor who does the implanted device and CANNOT GET THEM TO REFER US FOR OVER A YEAR. Charlatans. Don’t go here.
Dr Gatineau is amazing! I love her. She listens to you and helps to get to a solution. Debbie is so knowledgeable. They make a great team.
The receptionist was very unfriendly. Never looked at me. Then I had a 10:30 appt and waited until 10:55 and asked the receptionist how much longer. She said in an annoyed voice. I don’t know. I just messaged her why they took her (a client …
Receptionist at front desk was friendly and welcoming. I was seen in a timely fashion. The doctor was thorough and informative. He took his time and listened. I felt very comfortable with the Take-Home sleep device.
Kylie was very nice and informative. I’m excited about a new world ahead of restful sleeps, protected heart.
My appointment went well for this place and I found nothing wrong the sleep study or the doctor. I did have issues with their ethics in wanting to overlybook appointments and also appointments I never scheduled. …