Delmarva Power is a unit of Exelon Corporation (Nasdaq: EXC), the nation’s leading energy provider, with approximately 10 million customers. … See more
Was on hold for over 30 minutes, I went around in circles for almost an hour in their touch tone menu, and still was not able to get my answer. I ended in some Ohio lines. The Delaware representative did not know how to handle my inquiry. Very poor since this new company took over, very rude representatives.
I pay my electric and gas on web site Its easy that way with the receipt I get to my email Also a lot of information to read about the electricity and gas.
Lucky the get a star…ran in to a financial bind and now slowly catching up. Long story short gave them a day i will make payment, they ask for a day earlier, ask for some kind a payment and answer was i can make payment on given date. …
Horrible, horrible customer service. I called to ask about work that was done on the power box outside my home. They ripped up my grass and totally damaged the curb appeal of my house that is in a deed restricted community where that is …
Company was excellent until this latest merger happened. I have electric heat and my power bill tends to go up in the winter, there were times when I was a couple months behind somewhere around $1,000. Never once was harrassed, as I did …
Representative was very rude and unhelpful was transferred to a supervisor several times had no recollection of previous conversations nothing seems to be notated just a sad customer experience
A tree fell and snapped our power lines off the pole this evening (12/23, during the crazy wind/cold storm). We lost power around 5:15 ish. My fiancée called Delmarva, and somebody was out looking at our house and lines in less than 30 …
Ridiculous
Work related
Power on yeah
Friendly representative s
the worst
Helpful!
Have to use them
Ick pay a bill
Friendly customer service
Very nice people
If u can switch to solar!
Very friendly and helpful
Parking situation could be better.
This where we go and pay our Electric Bill or Gas Bill
fast service …/ nice tellers ..
Nice friendly customer service!!!
Very amicable in assisting its clients
Staff have not clue of what they do. Very incompetent.
Great service and have a family friendly atmosphere.
Courteous staff. Short wait . Issues resolved before I left
I’m always in and out everyone is very helpful and smiling
Worse service
Dont call the number listed unless it is an emergency. This is their emergency number to report gas leaks and downed power lines.
When you drive up to the Security Guard Station you show your I D and the Guards are friendly and helpful!! Thank You!!
Great service and fast. The people are polite and willing to help as much as possible.
People at this particular branch for the most part are okay to deal with; however customer service training or policies are obviously a joke though
Was on hold for over 30 minutes, I went around in circles for almost an hour in their touch tone menu, and still was not able to get my answer. I ended in some Ohio lines. The Delaware representative did not know how to handle my inquiry. Very poor since this new company took over, very rude representatives.
I pay my electric and gas on web site Its easy that way with the receipt I get to my email Also a lot of information to read about the electricity and gas.
Lucky the get a star…ran in to a financial bind and now slowly catching up. Long story short gave them a day i will make payment, they ask for a day earlier, ask for some kind a payment and answer was i can make payment on given date. …
Horrible, horrible customer service. I called to ask about work that was done on the power box outside my home. They ripped up my grass and totally damaged the curb appeal of my house that is in a deed restricted community where that is …
Company was excellent until this latest merger happened. I have electric heat and my power bill tends to go up in the winter, there were times when I was a couple months behind somewhere around $1,000. Never once was harrassed, as I did …
Representative was very rude and unhelpful was transferred to a supervisor several times had no recollection of previous conversations nothing seems to be notated just a sad customer experience
A tree fell and snapped our power lines off the pole this evening (12/23, during the crazy wind/cold storm). We lost power around 5:15 ish. My fiancée called Delmarva, and somebody was out looking at our house and lines in less than 30 …