The DENT Neurologic Institute is among the largest, most comprehensive neurology practices in the United States. We are focused on providing … See more
Read More| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
3980 Sheridan Dr, Amherst, NY 14226
Dr Holmlund and staff always do an amazing job. They are professional and very friendly. So blessed to have found Dr Holmlund as he is the only one who was able to diagnose me and provide treatment.
An absolutely terrible, disrespectful place with arrogant and rude people. I waited 3 weeks for my appointment to figure what is wrong with my spine. I show up with all of my paperwork and everything that I was asked to bring. They …
My entire experience with Dent has been 5 Stars. Their reputation preceeds them, but they are everything Good you have ever heard about them ! I am so Blessed to live in such close proximity of their services..
I recently had a consult w/a Dr. for my 93-year-old Alzheimer’s/Dementia mom. The doctor was calm, patient, loving, kind, & understood my Mothers feelings, & Mine. Medication milligrams were changed & she showed she Genuinely cared. Thank you Dr. Jessica Oswald
I always feel listened to at Dent Neuro, and the medical staff look you in the eye. Evaluations do involve hands-on tests – feeling strength in your hands, feet, etc,, which I like and find gives me and the person doing it good information about my condition. The waiting room has plenty of space for distancing.
I had a horrible experience with Dr Capote and P.A. or N.P. Nicole Miller at Dent. Both are severely uneducated on antidepressant withdrawal and Post SSRI Sexual Dysfunction. They completely dismissed my suffering, as if they didn’t …
I do my homework when it comes to anything. This neurologic institute is by far one of the great contributions, to bettering health in the Buffalo Niagara region. From the minute you step into the waiting area, the attendants help you step …
Appointment at 8:30. Asked to be here at 8. Arrived at 7:55am Just to keep me in the waiting room for over 30 minutes. Not all of us have 30 minutes to sit around. Ridiculous!
Professional, timely and have many options for treating migraines. Cheryl is great and down to earth.
Dent Neurological Institute literally saved my life, I had a headache for three (3) months 24 hours a day that started spontaneously with what felt like someone stuck a pencil in my right eye (very graphic but accurate). My GP was trying …
When I first started about two years ago ,things went smoothly. Once they moved the pain med specialty out to their new digs it’s like they have never done business in this field before. There is no contact by phone unless you have an hour …
The staff on the 6th floor are always so nice and accommodating! I enjoy going there! Lauren is exceptionally wonderful and knowledgeable!
I’ve been going to The Dent Building (the building with the time and temperature on it) for the last 10+ years.
I see Dr. Thomes Homland and his P.A. Dr. Wendy Cullen two of the most caring …
I would never recommend DENT. I left my appointment ten minutes ago and am already taking the time to write this review. First time patient, they referred me to a social worker without telling me, then cancelled it, changing the appointment …
Staff is always friendly to us. Scheduling appointments is generally easy. Dr. Metchler is the best. All the Doctors we have seen there were always professional, and seemed like they cared. They offer a variety of care for neurological conditions.
Dr. McVigue is wonderful. After many years she has been the only one who was able to get my migraines under control. Each visit she has a conversation with me and listens. I find this essential in a health care provider.
My last review about Dent was a bit of an over reaction. I highly recommend Dent. I have health issues that’s really over stressing me but Dr. Zhang and his staff are very helpful and caring. They’ve been looking out for me for years and at this point I have no complaints. Their definitely very good at what they do.
I feel that they used to be great, but now i find it impossible to get an appointment. A phone Call takes close to 20 minutes and then you get dumped to an answering machine. My provider cancelled my appointment twice in a row and an automated system told me to call back in if I still needed an appointment. Very frustrating.
I have been going to Dent for some time now, trying to get relief from pain in joints.
I am so lucky to have Tracy, she is so understanding, really trying to help me …
I have been receiving trigger point therapy for 7 yrs.
however since my last appointment I have experience more pain from them than ever before. My usual person is Karly B. I had another person and am in hard pain …
I was greeted by a friendly staff person who checked me in. I was quickly brought to my exam room. After an initial screening, I was seen by Kim Ham. My appointment was less than an hour and Kim’s examination was thorough. I highly recommend the Dent. Neurologic institute.
Always on time. Quick responses to portal messages. Spends time explaining without making me feel rushed.
Dr’s & PA’s always take the time you need. They always listen to your needs!
If I can save one person from going through what I went through than leaving this review is worth it. After concerns with my sleep disorder and new memory problems, dent ordered multiple MRIs and two lumbar punctures. I was diagnosed with …
After all the years Karly Benamati (my Doc.) has cared for me, she has been the warmest, brightest and most professional physician (PA) one could hope for. She correctly diagnosed my headaches at our 1st meeting and now the pain is near …
I have been going to dent for about 5 years for migraine headaches. And I have to say I absolutely love it here. When I first started going I did see a lot of different PA’s all of them have different treatment methods. I was okay with all …
Check-in was effortless, everyone is very was personable and efficient. Waiting time was minimum. I felt safe during my appointment, I felt everyone I was in contact with was concerned and cared about me. I felt confident that they can manage and treat my problem. Thank you so very much.
My Neurologist there is very knowledgeable and sensitive to my fears regarding the unknowns my illness can bring. The staff there has also been very helpful. The building in my limited experience has been pretty handicapped accessible. …
If you are interested in having a sleep study done through Dent, I would not only advise that you avoid this place, but that you tell your doctor you want a referral to somewhere else. At the beginning of February, I reached out to Dent to …
I have had a number of personal experiences with DENT. All, without exception, have been poor. Some have been as a patient. (Each time, I felt like they were processing my case as a way to just make money. The tests that they ran were …
The providers are good, but they seem to rely on medication more than alternative treatments. Dr. calls are not returned quickly. The secretaries need to be more discreet when asking for your name & personal information. ALSO; It would be …
I wish I could put zero stars, because they truly deserve it. I was unfortunately referred to them for narcolepsy and they couldn’t do their job because I had to find my medical records (they even told me they couldn’t find any …
I had a follow up appointed with Patrick Hood, who is Dr. Bennett Myers’ PA. He was very personable, yet professional. He made me feel at ease. I would highly recommend him and his staff at Dent.
If you want individualized care you surely will not get that here. If you have concerns about medication or a diagnosis you will be brushed off and made to feel incompetent and they will discharge you. If you bring your concerns to the …
I have nevered had a bad experience at Dent. I can’t speak for every doctor but I’ve been seeing Dr. Q since 2005 starting when I was a kid for migraines I’ve had my entire life. Him and his staff (especially Carrie) always makes me feel …
As always, Dent is very profressional, kind, helpful, and efficient. Always willing to listen and go the extra mile to help you. I have been a patient for over 15 yrs. and can’t say enough good things. Dr. Mechtler is amazing, very caring …
Everything running on schedule. Good visit with Andrea M. I trust my team at the institute 110%
I’ve been going to Dent for more than 20 years and when I reviewed my experience with the Doctor today, I discovered there was NOTHING in my chart. All erased. We re-created a new one. What happened?
Went because I had fallen. The medical staff was professional, polite. They are very good.
I was in&out in about 45 minutes.
Pa Szahl was better than some Doctor I have seen.
Moving from Cleveland Clinic to an in network provider was to appeased paper pushers, more than me. But its has been convenient and the care given has been exemplar. I’m happy and feel well cared for by the physicians and staff at Dent.
I love Katie my NP! She is amazing. She always listens to me and answers all my questions. The whole staff is very friendly and helpful. I wouldn’t trust anyone elae with my migraine treatment ❤
My doctor is a dedicated doctor and making sure her patients are at their best feeling better and doing better that’s a beautiful thing.
Andrea is always kind, caring, knowledgeable and very considerate of my time. I get there at least 15 minutes prior to my appointment time and I get called back almost immediately! I highly recommend her!
Hello @ where drive dent a customer service representative name Patricia she really she helped with a very simple question that’s all needed help, but other want very strange about it.im just going to leave it there & a nice young name …
Terrible service. Doctors don’t care about healing and providing a good service to the patients. They just treat you like just another head. They don’t check your test results or try to come up with good ways to alleviate your problems. My …
Just wanted to give a big thank you to Christina in the Dent scheduling department. When we were told my wife’s appointment had to be rescheduled by the NP, there were no appointments available within the required time frame for a medical …
Dr.Lee did not take my concussion seriously. Now two weeks after seeing her and being told “my dog pull me down too” when I explained how serious I smacked the base of my skull and neck I have been experiencing serious post concussion …
Very nice employees from entering to checking out. Always running on time.
Tried making an appointment for my mother who has developed memory issues. She missed appointments due to forgetting she made them. When I got involved to make the appointments and ensure she would be seen they refuses to see her. Complaints manager was rude.
Terrible. Just terrible. Went there on Halloween, they were having a costume contest which was obviously more important than my appointment, because they said they were going to call me for an MRI and 2 months later I still haven’t heard …
Scheduled an appt for 8:30am when I received the confirmation the appt time was incorrect. When I called to have this fixed, Diana from the office started with an attitude and wouldn’t let me speak. She kept talking over me and wouldn’t …
After an emotional consultation, and saying I was a good candidate for treatment, Nicole Miller PA-C informed me that her and Tom weren’t going to waste their time seeing if my insurance would cover the treatment, and I could leave now. …
I made an appointment for the September 26th. They canceled it the 25th and told me they couldn’t get me in until November. They didn’t schedule me in like they should have and now I have to wait until December. Almost a 3 months wait after …
Poor experience with the neurologist here. Took my dad here for an evaluation, besides delaying my dads appointments for reasons I won’t mention here, poor service. They ordered an MRI, and 4 weeks later told us there was a technical error …
Not entirely sure how people give this outfit a 5 star review. If I could give it a -5 review I would.. Long story short, my gf was blatantly lied to “head to the hospital straight from here, the Dr is expecting you, you won’t have to wait, …
Appointments are often cancelled and I am notified by text. Each time I call Dent I spend a minimum of 15 minutes on hold often resulting in being told someone needs to call me back. I’ve repeatedly asked that I be called to reschedule …
Patrick Rood is a humorous, professional, kind administrator of cortisone injections in a challenging place (wrists).
I saw Dr. Capote and Michael Ausbach. The two of them were terrific. I felt they listened and heard my concerns as well as addressed them and all my needs. The nursing and front staff, however, came across as unprofessional and rude. I see …
Medical staff were great (Dr and Nurse). Now the reception(older lady) might need to take a class on customer service. Seemed very annoyed.
I especially appreciate that we have a very short wait for our appointment time.
DENT’s new scheduling system is ridiculous. If they are supposedly the largest neuroscience center in the country, they should be able to afford to hire more people to answer the phone. These people are making money hand over fist and …
Very disappointed. We took my father to Dent for a second opinion over 5 months ago. He saw the doctor one time and all follow-up appointments have been with NP. NP is doing her best to assist, however, its been over 5 months and his …
I am a patient of Laura Funke and have felt a deep connection with her. She listens intently and actually cares about you and your health. She has great experience with the type of healing resources that are my preference. I feel that I am in great hands, now to follow through on the wise advice.
I do not recommend this place. I’ve seen more professional neurologist’ a lot closer to home. Dr Joshi has a condescending manor about him. Along with the fact he entered the room acting all excited as if I hadnt been receiving this …
I don’t know what is going on there, but Something is seriously wrong with their system, office management, patient care. I was a patient for perhaps seven year. No problem or compliant until now, and “discharged” over the phone after a …
The Dent Institute Behavioral Health Center is a joke. We have had to get an emergency supply of medications 3 weeks in a row now because Dent staff are not responding to pharmacy requests to refill his meds. Typically it has been taking us …
I would go no where else … Been going here for yrs now… IN several clinics every 6wks & love them all
When ever I have questions and concerns about my mom always gets back to me and are very nice and thorough.
Very friendly. I go twice a month to the Dent Tower for trigger points and nerve blocks for my migraines and Cheryl Lyon is the best and I won’t see anyone else. She takes her time and actually feels for the tightness and knots. She’s very thorough and has excellent manners.
I was seen in a timely manner to my scheduled appointment. The facility was clean. It was very apparent they were taking Per cautions for the COVID 19 virus as in the lobby, they had personnel there taking your temperature and asking you …
Worst patient experience ever!! My 18 year old son had a manic episode out of state and I called and left messages as we needed his prescription filled to help him sleep and they did NOT respond for TWO days! They always send you to …
All the associates are very pleasant and efficient.Always a good experience coming to Dent.
I only ever write reviews if something is REALLY great or REALLY terrible. The DENT imaging department on George Karl Blvd goes above and beyond. I have had two MRIs there in recent months. The building is brand new, everything seems clean …
Once again DENT is a disappointment. I make most of my personal calls on my lunch hour and DENT not accepting calls at that time is a huge inconvenience! I’m sure there are many patients like myself who feel the same way. You would think a …
I am newly being diagnosed with MS. I was seen right away by Dr.Rood and Dr.Meyers who are doing everything in their power to treat my symptoms. I was very impressed with everything at the Dent building. The receptionists, and nurses are …
Total control of nasty migraines. So blessed to have puplic access to this
world-renowned medical staff.
I have several Physicians at dent neurological all of them are dedicated professionals and a pleasure to deal with
Wonderful people here! I’m happy to put my health in their capable hands!
I have been going to DENT for infusions for the past five years and the only reason I am still here is because I have NO OTHER OPTION. They have the worst customer service I have ever experienced and do not seem to value their patients time …
Dr. Mechtler and his staff take great care of their patients! They are patient, caring and are very knowledgeable and find the right cure for your health issues!
Always so organized and professional! Your in good hands at Dent!
DENT has always been a place that a person can come with medical issues that are assisted & treated on a professional
level with courtesy & upmost thoughtful care.
Dr Mechtler and his PA staff are incredible. However, the office staff are the worst. They are completely lacking empathy and are just plain rude. It is a terrible experience if you have to contact them in between visits. If the doctors …
I wouldn’t go anywhere else for my migraine management. Arica Morrill is professional, personable, and understanding when it comes to suffering from migraines and always provides the best treatment.
Receiving botox injections for cervical muscle spasms after an accident from Dent for over 3 years…….one day they sent a notice stating they no longer will be accepting no-fault and would no longer be able to treat me…….SERIOUSLY? …
I have great experiences with all of the doctors, nurses and all of staff at the Dent Institute but his doctor did not seem up to your standards. She seemed more afraid of catching something from me that trying to help me. The nurse was …
Practitioners here have absolutely no business prescribing psychiatric medication. My partner with no medication history was put immediately on an antipsychotic by a doctor he never saw again. From my witness of the progression of his …
I was a patient at Dent for about 6 years. I was referred there by my primary doctor. I have been diagnosed with CDH since 2004. Recently my headaches have come back with a vengeance. I called Dent to make an appointment at the request of …
The best words that I can express about my experience at Dent Neurological is about the professional yet friendly persona of the staff, and all the medical personnel. They all have a very caring and helpful manner about them. I was listened …
Dr. Explained in full detail the issues I’m having. Very caring and friendly.
This is my 1st time at the office. Everything went well for the visit. Unfortunately they sent a script to my pharmacy and it’s now been 72 hours in which they have not responded to the pharmacy or me in regards to prior authorization. I …
I am having multiple issues and Lauren Jendraszek is treating me for those issues. If it wasn’t for her I don’t know what I would do or where I would be without her. Thank you Lauren!!!
My experience at Dent is always a very positive one. I have been coming to Dent for Nerve Blocker Injections and Botox Injections for the past two years and all visits have been nothing but excellent, The visit begins with a warm welcome …
I have been with Dent Neurologic since 2011. I have never waited longer than 10 minutes. I was with Liz early on and now I am with Katie. Katie is thorough and very pleasant. She is professional but remembers me personally. She is …
Only reason I’m still going here is because it appears to be the only place my doctors want to recommend. Dr. Saikelli is a very smart man but he sounds like he’s treating everyone’s head issues the exact same way and doesn’t seem like he …
Always very prompt. They are desperately trying to get my migraines under control. I thank them
Each of the Dent offices we’ve been to have been great. Absolutely beautiful staff. Pleasant and friendly. They joked around with my 11yr old to help him relax. Very accommodating to me also. Full of information and took the time to make sure we both understood everything. I’m so loving on the staff and environments.
I was very pleased with the service I received at Dent Neurologic Institute. Everyone acted in a professional manner but they were also friendly and welcoming. The wait time was not long. I absolutely love Dr. Li. She is knowledgeable and …
Only giving a single star due to some of the nice staff that reside here.
Otherwise, the wait time to try and contact even a PA is absolutely …
Love Dr Bates he’s very friendly he takes he’s time with you he goes over everything .
Always a pleasure. Everyone is very nice. Hardly any waiting. I see NP is MS Dept and she is the best. Always listens.
Every visit that I have had to the infusion clinic at DENT has been a positive, uplifting one. All of the nurses are extremely friendly, especially Jody, Eileen, and Lisa. They have always put my apprehensions and nervousness at ease and …
The staff was very professional. We were taken care of rapidly and on time! I was very happy with how we were taken care of & would refer anyone to your facility!!
The nurse who administered my trigger pt shots was very precise and quick.
They were very kind and understanding of my anxiety. Doctor Li is very professional.
You are well cared for here by the entire staff. They are kind and generous with their time.
I have the Best most caring Doctor & PA that one could ask for. Besides their professionalism and knowledge of what they do they listen to what I have to say about my situation and support me with the help I need. The other people / staff …
I’ve seen several different doctors for different things, and never had a problem!
I’ve been seeing a neurologist since I was 4
Yrs old. This is thee only place I have ever been to that does NOT do a physical exam …
I go to Dent for lidocaine shots with Dr. BOWE!! He has helped me tremendously through my concussion headache issues. He is so kind and easy to talk to. Please Please hire him and give him a contract. I love the Primary type care he gives …
I have had only positive and healing experiences during my bi-monthly pain management visits. I am greeted by the staff upon entering the facility which is always clean and comfortable. My Doctors are the best and care for my health and …
I am so grateful to have this facility in my own back yard. Everyone here was very friendly and accommodating. Shout out to the nurse with red hair and glasses at the front desk and Olia @ the George Karl location! They are angels on earth!
Michelle Gilliland, NP, is awesome! Caring, thorough, will listen and address concerns.
Dent is fantastic. Especially the migraine suites. Dark, quiet, no smell or obnoxious scents. They’re always prompt, no long waits in waiting room or wait for the doctor
The providers at Dent Headache are responsive and timely. And they provide competent care.
Do not go to Dent if you want to be listened to or your health taken seriously. I’ve spent months trying to convince doctors to actually listen to my symptoms instead of telling me I’m wrong about what I’m experiencing. Meanwhile, my …
Can’t say enought about the Dent institute Dr’s Myers and Geist are the best
I’m a Vietnam vets with nerve and muscle issues
They have identified these and I’m doing good
I left a 5 star review for Dent Orchard Park but cannot do the same for the Amherst location. The medical providers you see are either a hit or miss where some people feel they care about you while others take little effort in your care. …
Truly care about their patients. Dent has been life changing for me.
Dent is wonderful! My doctor does whatever is best for me
I have been, or was a patient for at least 6 years – I missed one appt due to work, and was dropped like a bad habit. It’s absolutely ridiculous- as I called and waited on hold for 20 minutes to reschedule, I was told someone would call me …
The staff is kind and courteous , the doctors and physicians assistant really listen to what you need and try to get you relief quickly ,if they try something new and it’s not working they will keep trying until they do find something that works
My journey with Dent began in 2016, after over a year of dealing with debilitatingp chronic migraines and dizziness, without any relief from several other specialists. I received diagnoses quickly and within 3 months, I could function normally again.
Dr Yen Le & Dr Li are wonderful for my Neck Injections!
When Dr. Mazhari was here he was great to work with. Really caring, smart and compassionate. Ever since I’ve gotten bumped to his PA I haven’t been able to get in. They have cancelled 2 appointments at the last minute (not stating a reason …
My physician has been stellar since I met her 5 years ago. They help me manage my migraines and overall pain. And they listen very well.
Excellent care,from receptionist,all health care professionals,check out and especially Sabila Shah,DNP, she’s very caring and knowledgeable.
Everyone is just so friendly. Katlin is so caring and sweet makes me feel so at ease 🫠 …
I was having cluster migraines lasting up to 7 days when I began treatment at the headache clinic. Kathryn Murphy has tailored my treatments and meds specifically for me. She asks questions all the time and makes suggestions based on my …
I have been a paient of Dr.Mechler for 8 yes now. He is a amazing doctor. I also see Carly for trigger points . I won’t see anyone else for those she’s the best .
I have been a patient for years. I have always had the best medical care.
I came to the Dent for treatment of deliberating Migraines, and after being on a Botox trial.i started regular every 3 months, and I am happy to say I’m almost migraine free.
Karly is the best.
Newly diagnosed and it took 2 months to get to the point of a prescribed treatment because of canceled (by Dent) appointments, miss information from a nurse about pre approvals, and a rushed Dr.s visit. I had to call myself to get an …
I go to the second floor for MS and see NP Wendy Callen she is very professional and knows what she is doing. She listens to you. Along with the doctors. I also go to the Sixth floor for migraines. They introduced Botox and nerve nerve …
I brought my son Edward for a nuerologist appointment on the 2nd floor. He lives in a group home and they were short of help that day so I brought him. We actually got there early and they took us early. A very thorough exam was done and I was completely satisfied.
Very helpful you have to do it for yourself or noone wil help you is my advice. Love dent thank you to my dr andrea. I cannot thank you enough for helping me
I have been a long time patient at Dent. They have provided excellent care of a chronic illness with which I suffer. They have dramatically improved my health. I would recommend them to anyone with neurological problems.
Each month my family member has to deal with the stress of Dent failing to complete the required paperwork required for their treatment. …
Amazing doctors, staff and overall service. I have been going there for over 2 years and service from Front Desk, MA, Doctors and even Check out are exemplary. When they call to confirm appointments, pre-checkin or even to follow up through …
The staff is friendly, courteous, and helpful. The physicians take time to listen to your concerns and fully explain their answers to your questions. I highly recommend and approve of this medical office for your medical care!
Grace Nesper NP is the best ! I have been seen at DENT for almost 20 years and have dealt with many providers throughout the years and many are very good but Grace is the most caring provider by far. Not every procedure is ” painless” and …
I give the pain management department a negative and the office staff a 2. There is little to no communication and it’s impossible to reach anyone human unless it’s after hours. Constant issues getting refills in a timely manner. …
I go to two Dent clinics, one for headaches and the other for MS. I appreciate that they are very knowledgeable and answer my questions. They explain things well. Everyone there is also very nice from the receptionists to the medical staff. Highly recommend
I love Dr Q and all of his staff. My son started here about 8 years ago and everyone always answers my questions/concerns.
Dr.Myers and Tanya Geist PA are awesome clinicians. Have been treating my migraines for years and when they got worse they jumped on it and looked further into different diagnosis’s. They got me into other tests super quick. I am confident …
Great place; EXTREMELY knowledgeable doctors, PA’s & NP’s. Highly recommend them! Katlyn McCormack is outstanding. Takes time to hear you & not just listen. 5 ⭐️
Dr Castaldo is incredible!!! She truly cares and is really working to help me with my migraines and neck pain!
I have seen 3 or 4 doctors at Dent. I have never had a single problem with staff, long waits, getting scripts or poor bedside manner. Not all doctors are warm and fuzzy but that doesn’t mean they aren’t good at their job! I have been …
when I come here to Dent Neurologic Institute I come to see Carly Harrington She is very professional and very helpful and She explains every thing She does my Nerve Block shots every month She understands when I had two trigger points I …
Carly is very professional and thorough. Took all the time I needed to review my history and recommended therapy.
My appointment was for 2:45, I was check in at 2:40 in the treatment room at 2:45 got my shots made my next appointment and out of there by 2:55. 👍 …
Always love it here and the ANP D. Grisanti that I see she is freakin amazing 💪🏽💪🏽💪🏽💪🏽🙏🏽🙏🏽 always A 10 out of 10 for me …
PA Patrick Rood does an amazing job! I have been getting trigger points from him for years now. He improves my quality of life.
One of the few medical professionals who resects your time. I am usually out of …
I have been coming here quite a few years now. The ladies where you sign in have always been professional. There is no other facility I would go to for my medical condition but Dent.
Everyone was friendly and very pleasant. Very short wait time before I was called in for my appointment. Pleasant surprise!
Dr. Matteliano took time to ask how I’ve been doing. I told her that I get ~2 seizures/mo & that surprised her. She said that maybe she could find a newer rx that’s on the market that may diminish them more. She told me to stay away from …
My husband goes to dent for mixed . As time goes on he needs more medical intervention and I appreciate that they err on the side of caution.
Discharged as a patient after having to reschedule a few appointments because my dad has cancer. DENT didn’t care and didn’t even try talking to me about it.
Nice staff, really efficient, very short wait time, Dr. Zhang explained things thoroughly and in ‘real people’ terms.
I come here for several different reasons. I actually moved one of them here due to unfriendly staff and Dr was rude in town. Everyone is amazing at dent! They caught a problem like it was nothing just by symptoms and had me on meds and …
The receptionist, scheduler and PA were very kind, providing lots of opportunity for questions and accommodations for scheduling. I found the nurse very curt and impatient. Actually, the initial assessment that began with a nurse, I found …
my headaches were routinely dismissed by my old OB and GP for years as hormonal and/or not serious, even though they were frequent and debilitating. DENT (north towns) providers are easy to schedule with, comprehensive, kind, compassionate, …
Dr. Rojas is excellent. Hell pA Tracy is very good. I have confidence in both of them.
Dent and Kim Ham have treated me very well through the years. Never a long wait, and I feel very thorough.
The RN is very good at her job! She makes you feel comfortable! And she’s good at her skills!
Always seen in reasonable time, everyone listens and pays attention. It’s a big place but feels like personal caring attention is their standard.
I have had migraine headaches since 6 yrs old DENT has helped me for many many years to help my headaches and started trigger shots with botox I would recommend dent the dr’s and nurses help so much to make make my live more liveable I …
Called me into the dr office in less than 5 mins of checking in. Was seen right away . Doctor very attentive as always .
i dred coming for my shots, but as soon as Danielle comes in the room and starts talking to me i forget why i am there and i get relaxed. Thank you!
My appointment was handled in a timely way and everyone was very nice and professional
Very professional and caring facility, appts are always on time and just love Alana. She has helped me in the past 5 years I
will continue my care with this facility as long as Alana is there.
I didn’t wait more than 3 minutes to get called into the room and then maybe 5 minutes to wait for Sablia. She gave me my injections with very little pain and answered all my questions
Had an MRI today. Tech was very nice and explained everything before and during the test. She also asked how I was doing throughout the test.
I have always had a great experience at Dent, have been helped tremendously with my migraines and love the care and compassion I get from Grace Nesper.
I see Karly Kozlowski at Dent Amherst and have for several years. She’s very understanding, kind & sympathetic. I get vyepti infusions at Dent in Orchard Park and everyone there is also kind.
Everyone is very nice and helpful! I’ve had a great experience here since I started. As a family we also watched the doctors, nurses and staff show kindness to my parents as they aged and had health issues.
openpayment.gov shows multiple physicians at Dent are receiving incredible sums of money (some in excess of 300k/year) from pharmaceutical companies (Teva, Janssen, Biogen, Abbvie etc). My parents received care from Dent–my mother had ALS …
I saw Kim Ham & the Dr who oversees her the 30th of July 2020, I believe. She was intense, she was right on top of things, & was soo concerned with all my issues showing up that day…she went ,& got the Dr & had him check me out. She gave …
Tell it like it is !
Being open and up front is not always easy . …
I love Carrie! I go for trigger point injections in my neck and I’m not a big fan of needles but she takes such good care of me and helps ease my nerves! ❤️
My wife has been going here for theast 2 years. The nuerology dept she has all the faith in. However, the pain management dept.. forget it. Nearly every month for the last 8 months, she’s had nothing but issues getting her prescriptions …
Appointments have always been on time. Andrea is very caring and thorough.
Friendly staff, timely appointments. Katie Murphey is fantastic; top notch! Great listener and genuinely concerned about finding a solution for my migraines.
I see Lauren monthly for monthly for Lidocaine Trigger Point Injections. They have helped immensely with the reduction of migraine headaches. I can’t speak highly enough of Lauren. In fact, the Dent team has truly saved my life.
From the time you walk in the door, people who work there are very friendly and make you feel comfortable. I’ve never had a long wait. They are very good at explaining all your questions.
Walking into Dent Neurologic for an appt can be very stressful for a patient. I am always met with a smiling attendant, putting me at ease, heading to registration for other kind, smiling faces. The care you receive by the staff and drs at Dent is at a high level, making the patient the most important person.
Dr. Mechtler and the team are amazing !
I have been a patient for a couple years and the care I receive has been exceptional . His witty personality and knowledgeable expertise keep me coming back ! If you’re looking for the BEST you will find it at Dent .
Sabila Shah is always kind and thorough during my visits. She always answers any questions I have and obviously knows her field exceptionally well. I am very confident in her diagnoses and her recommended treatments.
If I could give lower than a 1 I would. Strictly on the customer service and having 2 employees, one being the compliance officer who just returned my call from two weeks ago calling to tell me that the customer is not always right and …
I’ve been being treated at the Amherst Dent for my migraines for years. I don’t know what I would do without them. I see Janelle Young for injections and medications and I can’t say enough kind things about her in words to express how …
I receive botox and nerve block injections to help ease my pain and discomfort from having had an aneurysm which cause severe headaches. I absolutely love Cheryl Lyons. She is compassionate, knowledgeable and very gentle. She is such an asset to Dent! Wouldn’t go anywhere else!
The Doctors & nursing staff are excellent and professional. The front office has never answered when I have called though. Always takes at least 3-5days to return a call regarding appointments/prescriptions no matter how urgent. Rude and …
Though devastating news, Dr myers was compassionate and I know he had a hard time telling us. I will stick with him !!! Didn’t take a long time getting the diagnosis only 3 months! I’m going to fight this. Thank you from the bottom of my heart!
There is hardly a wait in the waiting room after you check in. The physicians assistant that I see is always Pleasant and knowledgeable and will answer any question I have.
I have had numerous visits with Andrea Matteliano and have been very satisfied. Andrea has walked me through many of my issues and has always steered me on the right path regarding my health issues. I highly recommend her. The staff has been very cordial and helpful. Greatly appreciated. Thank you all for your care and concern.
I got the help I needed at Dent ! I love everyone there . Doctor Zang is a very caring doctor ! Nurse Practitioner Sabila Shah has been very helpful and understanding listening to every word ! that I say ! With their knowledge I am able to manage my disease! Which is the result of Dr Zang and his research !
Love Dr. E and PA Samantha. This disease is absolutely horrible and they both show compassion due to the rareity of it and juggling my medication to achieve the ability to live a somewhat normal life.
Rachael was pleasant and great. Stephanie Dunn was wonderful, explained everything in terms I could understand. Great job both of you!!!
Been going to Dent for over 9 years & have always received high end care. Doctors & staff are kind & courteous. Thanks, G Riley.
Absolutely love Dr. McVeigh
When she moved to the third floor, it’s just been awful staff etc. I will most likely be looking for a new one based on the assistants and the front desk. …
The second floor personnel, including the doctor, the PAs and nurses, and the support staff have always been courteous and professional. I have never waited very long between my arrival and the time I am initially seen.
My mom was dropped off by her ALF van and I was to meet her at DENT. When I arrived she had not checked in and the van driver said he had dropped her off. DENT staff helped me find her she had gotten off the elevator on the wrong floor.
Ill write a longer review when Im more yo to them but they messed me up so bad. They misplaced an injection in the wrong part of my body and to this day I’m in debilitating pain. If I had the energy I would rightfully sue them.
Wonderful practice for Migraine care, I’ve met for treatment with most of their staff and everyone is professional, caring, and willing to help you find the best treatment plan and med combinations that work for you! I 100% recommend this practice!
Truly enjoy patrick. Has helped me alot with my toe problems, very understanding and helpful and would recommend not just him but all the Staff at dent. Everyone is extremely nice and helpful.
I have been seeing Katelyn McCormack for several year’s. She is very thorough and highly knowledgeable. She has been monitoring my MS and unruptured aneurysm of my brain. She’s always willing to lend a shoulder to cry on. And believe me; i …
The attendees are always diligent to assist me to acceptance; re.: feeling welcome. Danielle Grizanti is a most pleasant person, she is very smart with knowledge that leads to answers I was needing. Looking forward to seeing her, if I need answers, in the future.
I replied to this yesterday ! Following a kid hitting my car last Nov.; I went to Dent & Dr. Zhang helped me & Dr. Janelle Young at Dent! I was like a zombie: mega pain; less than 4 hrs. Sleep per night! I will be eternally grateful that …
Dr Zhang is the best! He diagnosed me after two wrong diagnosis by other doctors. All his recommendations are working. This last appointment I had questions and things to tell him and he actually addressed them before me even asking. He …
Love going to the Dent. My Doctor is awesome. The staff is always so friendly!!
Your not just another number there. They care about their patients!
If you looking for a kind, compassionate doctor, who cares about your pain, this is the place! Dr. Klotzbach and Dr. Henry have changed how I look at doctors completely. I have a complex situation with my health and my connective tissue …
Always a relaxed friendly atmosphere- It Begins with the staff when I check in, pleasant and focused on the day’s appointment. The nurses are all efficient professional and personable. …
I highly recommend Yen Lee, got to see her today because my usual nurse was not in the office. She was so professional and kind not to mention thorough. She went over every test that was performed and explained it all in simple terms for me. Would highly recommend Yen right along with Danielle Grizanti.
I’m fairly new to Dent but it’s been great so far. Dr. Malik has been patient, kind and understanding and even more importantly has helped me not be in pain when no one else could/would.
I appreciate all the staff and interns I’ve met at the ketamine clinic. Everyone is always polite and cheerful. The ambience of the clinic is well thought out, soothing and comfortable. I appreciate that Dr. Capote has embraced a method of …
Before I was diagnosed and began treatments at Dent, my life was turning into a disaster.
First there was Vertigo, just about every weekend. My first attack was so severe …
Now I can understand why my old doctor left dent neurology on Sheridan Drive. For this current person dr nicolas saikali is mine bolging as to how do you discharge a patient who you have never seen at any appointments in a year. Not even to …
I have been getting botox injections for chronic migraine with DR. BOWE for some time now and I highly recommend him. He is so easy to talk to, very kind and compassionate and is very gentle with the botox injections. He takes his time and is extremely thorough, not to mention very knowledgeable. I always look forward to seeing him.
My doctor, Dr. Frost, refused to call my pharmacy to refill my medication until I ran out and had seizures. Dent Tower was informed of this issue before any seizures and refused to contact my pharmacy, and then terminated me as a patient. I …
I have been a Dent patient since 2015. I never wait long, and the staff is always pleasant and professional.
I have seen the same two providers whenever I have an appointment. They always discuss any and all concerns I have, and always make sure I understand.
I have been a patient at Dent for almost Five years. I started coming here after I had stroke.I find the atmosphere pleasant, the staff friendly and the environment clean. I would highly recommend this facility and staff to anyone.
Seen fast like always! Patrick is amazing and I can tell he is listening to me. He will bring up things we talked about months ago. Makes me feel heard!
The entire team is pleasant and helpful from the moment you step into the clinic. Doctor is very attentive and caring, it is an experience rarely matched by other providers.
Most unprofessional place I have ever received healthcare. The PAs, nurses, and receptionists alike were all unreasonably rude. The first visit with the actual neurologist seemed good and helpful. The second visit where I met with a PA and …
Today was my first visit, the front desk girl was amazing. I have a problem with my insurance and she solved it in very professional way. I ended up seeing the doctor without taking a full responsibility of the payment. …
I am very pleased with my experience with DENT Neurological InstItute. I have been a patient there for years, and have always had a good one-on-one relationship with my doctor. They are caring and compassionate,
I adore my Dent team! Dr. Bennett Myers and Tonya Geist. They are very easy to talk to and explain everything clearly. As much as going to Dr visits can be a chore, Tonya really makes it as enjoyable as possible. Thank you for everything!
My initial experience with DENT was excellent, in fact I cannot complain of the medical treatment received or care from the providers, however the reception staff and administrative policies are very un-accommodating and of poor response …
I love DENT! The entire staff is extremely pleasant and caring! They take the time with you and make you feel you are part of their family. Dr. Mechtler is the most amazing and intelligent man I’ve ever had the pleasure to meet! He is a Neuro God!!! I’m blessed to have him and his entire team on my case.
The doctors at Dent are top notch. Dr. Zhang explained things clearly and provided insight into my condition. Dr. Li is always polite and truly cares about your well-being. I am grateful for the doctors at Dent.
I have been going to DENT for over 15 years, I see several providers there and truly love each one. I get the best care, as a matter of fact, Dr Mechtler saved my life and I am very grateful for him and all his staff for all they do. Tysm …
Dr. Elmalic is the kindest , most empathetic, professional, and friendliest Doctor that I have ever met. I would recommend him to anyone. He makes you feel like you are his only patient and spends as much time as you need with him!
The staff is amazing! They are Very understanding and compassionate. They are very knowledgeable in their practices. They have done so much for me in such a positive way. I would like to take this opportunity to again thank them for the quality service
Doctors and PAs are great!
However, the reception staff and whomever answers the phone needs some serious …
Dr.Bowe is truly the most amazing doctor I’ve ever seen. He has gotten to the bottom of my migraines and helped me tremendously. He truly cares about his patients and their well beings and he spends as much time with me during my visits as …
I love going to Dent to get treated for my pain and they are all very caring and kind also understanding and helpful in directing you to other aspects of the facility that may be of help to your specific needs. Janelle Young is amazing …
I’ve always had a pleasant experience at Dent. I had a great doctor whom eventually left and even the doctors that I got reassigned too, were great!
They are attentive and caring! Would recommend.
I have been going to Dent for many years and have finally gotten the relief from my migraines. I have been on a number of medications and Kathryn Murphy has helped me tremendously. I have seen 4-5 different providers from Dent including …
They are very knowledgeable on so many levels and have always taken their time to actually listen to what I have to say or my concerns. All of the Dr.s and staff are always kind & friendly. Dent is just a great place and I hope to continue to see them because they have always helped me immensely.
The Dr I saw today was phenomenal! She was very interested in providing the the best care possible! Her professionalism was over the top, and she made me know she really cared about my son’s health!
I loved going to the DENT tower for my appointment today. The thoughtfulness, of first of all having dim lighting for all of us migraine sufferers was noticed and appreciated. …
I was recently in a car accident and was referred to DENT Neurologic to be seen for a concussion whiplash, and a small hemorrhage on my brain.
Dr. Mechtler and his team worked collaboratively to make sure that all my …
Everyone that works at both facilities are amazing. My daughter has special needs and they completely understand and are very patient with her. She actually wants to come and work for Kristen when she gets older 🥰 …
Always pleased with the service provided at Dent from the providers. I am pleased with my care. …
The staff from check in to check out are super friendly. My neurologist is the best. Dr. Nicholas Saikali. And the other Dr’s I have met all have been very nice too. The infusion department is so kind and caring when you have a bad migraine and need to come in for an infusion. The best facility around! A+
Such a wonderful experience at Dent! The staff is professional and welcoming. My Dr is great. Very happy with the quick service. Nice environment; equipped with water and a TV. Restroom is right near the waiting area. Clean and fresh. A+
Everyone is ALWAYS very friendly, polite and courteous. I am always called within minutes of my appointment time and never have to wait. The doctor is just as nice and will listen if you have a problem related to his field, or your …
I always think after my appointment visits how fortunate we are in this area to have Dent Neurology take care of and treat pts. with such great quality and care. The staff members are very warm and pleasant and I have not experienced a long …
Love The Dent they are truly life savers my physician is truly thee best. I see Jennifer Patterson. I couldn’t ask for a better one. Not only is she beautiful but very knowledgeable and attentive, The building is very clean and quiet. Very …
I love Dent! They were able to get right to the bottom of my problem and start treatment immediately. I also like that I am never left in the waiting or an exam room for more than a few minutes before being seen. I see Stephanie Dunn and …