Denver Springs is a behavioral health hospital providing inpatient and outpatient programming for those facing mental health and addiction challenges. Our mission is Changing People’s Lives by increasing access to behavioral healthcare in our local community. We offer specialized, compassionate treatment for adolescents and adults, as well as active-duty military, veterans, first responders, and other high-risk frontline professionals. Programs include inpatient mental health and addiction treatment, partial hospitalization programs, intensive outpatient programs, and Help for Heroes. If you’re struggling, you’re not alone. Contact us 24/7.
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
8835 American Way, Englewood, CO 80112
WORST PLACE EVER!! DO NOT GO HERE UNDER ANY CIRCUMSTANCES!! This was the worst facility ever! The staff was rude, condescending, mentally and physically abusive!! They completely lie to get you in there and then everything is different once …
Surprisingly my visit with Denver springs went great. This was my 8th time being inpatient program since my father passed. The majority of the staff was great. The pcas that stood out was liv with pink hair, Colin, Christine, Walen of …
Outpatient Review: I miss the people met here every day since I left. Rae and Constance made me laugh, made me feel heard, and challenged me to regard myself as worthy even when it felt impossible. They taught me many skills that I’ll keep …
This place is trash .
Got hung up on when I called
They really help you here.
Everyone has been so kind!
Best place and most caring staff
Treat em street em and bill the insurance.
Ruiner of lives
Thank you to the staff and the people that were in Denver Springs this place really helped. Thank you
This place saved my life. Mark B. thank you for everything! Candi
I want to thank you all for my Excellent recovery.
I had an amazing experience there the staff is amazing
They are very helpful and compassionate people.
Terrible facility, terrible nurses and therapist. Terrible food. Everything was terrible
I had a great experience. Great staff, Knowledgeable…. Checkit out
One of the most traumatizing experiences of my life.
Got so much help here and these therapists genuinely care about me
The reception here are very nice. They get you in quickly to visit and very helpful
I wouldnt recommend this place to my pet parakeet.. Hateful and RUDE.
The group therapy was great unfortunately they discriminate against poor people
Very satisfied with the care I received here, thank you for turning my life around.
very nice staff and very lovely environment. been here twice.
Absolutely the worst detox center I’ve ever been to. Avoid
My Daughter was here and her clothes and money disappeared when she was discharged.
Changed my life – saved my life. Hero’s program is excellent.
Total joke of a program for ACTUAL Combat vets. Don’t waste your time with this money pit.
Medicaid literally recommended I go to a Primary Care Hospital rather than go here.
The staff here is kind and genuinely compassionate. I have never been happier with a medical provider.
Place is a money generating heartless machine
Doesn’t help. makes you worse. also commits insurance fraud. don’t know how this place stays open
Dr. Miller is 1 evil man
But Denver springs is the best mental hospital in Colorado by far
This organization does amazing work and truly goes above and beyond to support the individuals and families they work. They set the standard for how care should be provided.
Very good staff, great groups,very clean, and great food. Thank you for a great experience
This is a great place to come and heal yourself. The staff was great and Anne is the best therapist!
Epic psychiatric hospital…spent 5 days here and it literally saved my life…HOWEVER… I suggest avoiding doing any trauma therapy because I know 2 people who did and they are in such a dark place now.
Awful. The staff don’t care about anyone and are often to busy on there phones or talking to other staff. The group talks weren’t helpful and the food sucked. This hospital will make you go crazy.
Horrible place to send your kids. Their therapists all quit because of unfair work conditions. Do not send your kids here.
I was actually hospitalized in this facility for about a week, and it was such a great experience. Very nice and thoughtful staff, that helped me with my recovery. Would 10/10 recommend ☺️
This place really helped me. And i met some amazing people on the way thank you lemon and pumpkin spice. I miss you egg, squash and baby carrots.
I’ve been here in a waiting room for hours nobody has come to check on me. I’ve told them my head ache/migraine is bad with my sciatic nerve and I’ve been left alone for at least 2.5 hours and counting.
They are out for your money. The records department doesn’t answer phone calls. They prey on the vulnerable and use them as cash cows for financial gain.
Very caring staff. Much much better than Highlands Behavioral. Good structure of classes and groups. Pet therapy was a big plus too.
A landmark in psychiatric treatment. In 18 days they were able to fix 30 years of mania. It a place where miracles happen. And the staff are cool as f__k!
I haven’t experienced a facility like this place before but it was exactly what I needed… meds were on and so were going the groups… realistic smoke breaks and the food was pretty good too. Yoga ….namaste.
Great detox facility, kind and caring staff. 10/10
DO NOT BRING YOUR LOVED ONE HERE FOR HELP. STAFF HERE ARE, UNCARING, HAVE AN ATTITUDE AND I LEFT HERE IN A RAGE AND IMMENSELY DEPRESSED AFTER BEING LOCKED IN A ROOM FOR 2 HOURS, GIVEN NO INFORMATION OR RESPECT. WHILE ON THE ADMISSIONS WARD …
i was sent here summer of 2019. i was 12. the lack of protection for the minor ward was off-putting. i break down whenever a mental hospital is mentioned because of this place.
The couselor assigned to my son was AWFUL. I made sure to record every conversation with him because he was so inept. Arrogant. I don’t see how he can help others being cocky (especially when he was wrong).
this place worst place to ever be sent to they are no help at all never ever go here those pictures aren’t even what it looks like inside
Denver Springs is such an amazing place. They helped me out through my sobriety. The staff is amazing and this place changed my life forever.
overall service was poor, understaffed and it felt more like a prison that constricted rights than anything else. food was terrible and I get consistent nightmares from this place. 1/1000 don’t recommend
Awesome staff and some of the best help I’ve had anywhere.
Dont go here… If you decide not to use there services (they lie alot or “misscommunicate”) they will try to place a 72 hour hold on you so they can get there money out of you. Once you go behind the doors your their property. Horrible …
Horrible place – they will trick you into walking in for psychological services. If you tell them you’re not interested in working with them and want to find a different psychologist, they’ll physically detain you and put you in inpatient for 72 hours.
This is a good facility. I have a friend who attended one of the inpatient treatments and they appear to be doing much better. I believe if you want help and put in the effort you’ll obtain favorable results.
I would like to thank the entire staff at Denver Springs you helped me so much. Ana Rodriguez, Bree, Casey, and Dana and everyone else sorry don’t remember everyone but thank you
I have been to this hospital twice and have had the best treatment and the best experience. Great therapist and great doctor’s. One of the nicest facilities for detox or mental health problems. Highly recommended.
Spent two weeks in IOP. It’s been 2-3 months now and still haven’t received final report on findings etc. Now need it for purposes and probably will get ignored with the last call. have made several attempts to reach outpatient services to …
They have owed me 414 dollars for over 3 months now. I can’t get anyone to call me back. I paid over 2k for care and they can’t refund me what is owed? I shouldn’t have to beg for what they verifiably owe me.
The majority of the staff is great, especially Rico. He really helped my stay go smoother with his positive attitude and consistent kindness
they removed Disney plus. kinda sad. liked Rico and both the Taylor’s tho
Never got the chance to attend the place. I called in need of an IOP, was told someone would call me back the next day for a phone consultation. 5 hours after someone was supposed to call me I finally received a call while I was making …
Many good reviews of this place and of course there are some negative.
I spoken to the staff several times and listened to my concerns.
We are pray full that our son will receive and most importantly understand how …
They are so rude and make it so hard to get help your better off just killing yourself
The staff are some amazing people. I started off a bit of a handful and they remained calm and helped get me back on track. The facility seems to really be in the business of helping people not the business of being in business.
Denver Springs has been fantastic to work with! All of their staff are very professional and knowledgeable regarding the treatment needs of their clients! Denver Springs is one of my recommendations for detox and stabilization services!
10/10 would stay again
ps the flavoured water is amazing
Personally the Worst place I’ve been to. To closed in to where there’s No privacy,no locks on doors. The classes they hold there dont Benifit your recovery. Now there is good staff but they feed you pills like candy. Just ask for anything …
This place was amazing!!! The structure was amazing, taught me A TON about myself that I didn’t know and forgot, I would recommend for anyone struggling to check this place out!!! The staff is AMAZING!!!! Shout out to Tara “PCA”, Shannon …
I learned nothing here. My doctor, Doctor Brandt, told me that he thought i was faking my depression because i seemed very happy-go-lucky. Later (after hospitalization) i was diagnosed with bipolar 2 disorder. He also said that he thought i …
Filing Complaints with DORA and Office of Behavioral Health. Gave my daughter someone else’s Meds and discharged her when she was not stabilized. At discharge they claimed she could not sign or fill out paperwork since she was autistic. …
Prison not just for patients but family too. My wife has been there since Tuesday haven’t been able to talk to her or get any call backs or information on how she’s doing. I didn’t put her there but worried about her I going to start finding out how get her out no this place had 🛏 …
Denver Springs always takes excellent care of my clients. All of the staff are respectful, kind, and communicative. Mark Blakeley is the shining star going above and beyond to help clients find the right aftercare.
Bug infested room, nursing staff is rude, they take away your right and make up lies to force people to stay just to get more money. This place should be SHUT DOWN and staffed have their license taken away. The fact thet only respond to …
Fantastic facility if you need help with mental health or addiction. Very nice unit, excellent food, and nice environment. The beds are still a little rough, but they’ve only been open for a few months, so I’m sure they will level out. …
Denver Springs sent over one of their evaluation expert’s (Tatum Srauley) to UCHealth to evaluate my son. She never checked his history of mental illness and said he was ok to be released. Totally incompetent. If she did her job properly he …
My dietary restrictions were ignored repeatedly, I had to ask multiple times over several days for hygiene items like a toothbrush before I received any. The night staff lack basic compassion and the day staff are overworked. A lot slips through the cracks here. I wouldn’t recommend this to anybody.
Staff seemed caring… I had a decent experience except for the fact that when I came for my second appointment for medication management they told me they didn’t take my insurance. However, from the beginning I was told my insurance would …
This place is a joke they diagnosed my mom with skitsaphrenia put her on med for a week and released her said she was as fas as they could take her. State law requires you to be on medication for 21 days before released. She was only in …
Amber ONeal here… The way I would describe this place and it’s employees are what I would describe as lightworker’s. Within a week I had gotten my life back, and my wife got her wife back. Thank you so very much D.S!! …
As far as inpatient goes, I absolutely loved the attentiveness, genuine care, and effort the staff showed towards me while dealing with many others at the same time. I loved the atmosphere and how relatable and fun the staff was in my unit, …
Son was there for a week. Asked for a vivitrol injection repeatedly but they were in a hurry to discharge. At one point I asked his therapist about the injection and why it hadn’t been administered, but therapist said that was the nurse’s concern, not his. Lack of a discharge plan set him up for a relapse. Major fail.
Denver Springs is the only detox I use in the Sate of Colorado. Truly wonderful staff and a safe place for our clients to start their journey towards recovery. Mark Blakely and the clinical staff are second to none. Heather Badini and the …
I’ve been in all three programs and these guys are phenomenal! Accommodating, caring, hard working people that genuinely care about your mental and physical health. Plus, it has everything you need under one roof: Inpatient, Partial …
Pat was welcoming and kind. It is scary to come and see my adult son. Pat was warm and friendly and put me at ease. My first visit during the week at night, was not at all welcoming warm or friendly. That receptionist would do better to take after Pat.
unfortunately I have become familiar with these places bc my teenager is struggling with depression. …
ok this is going to be a long review but ill start by just saying i have been dx and living with bipolar 1 for 18+ yrs. So i know my stuff about this disease. I had my First appt with dr. Richmond today and couldn’t be happier! They are …
Located in Centennial’s Industrial Business Park, this hospital is the only one of its kind in the region; offering emergency services as well as out-patient, or daily in-patient(non-emergency) services. Operated by knowledgeable and …
My son spent over a week there last spring. It was costly and we paid the bill before he left. Now almost a year later we got another bill and I’m told it’s the physicians bill. No warning no notice nothing and they won’t call back. They are almost impossible to get ahold of. Be careful knowing what your getting into going there.
Despite SOME wonderful staff members, really an INSURANCE SCAM 🙁
I’ve been here more than once (unfortunately) so I’m in a good position to leave a relatively objective review. I am writing regarding the wing for Drug & …
Inpatient treatment is for individuals who are at risk to themselves or others, it is a hospital setting that puts you in a 24/7 “locked-down” environment. I felt that the majority of people admitted are there because they came from a …
My son was brought here for behavioral problems, anxiety, and for making claims of SI and wanting to self harm. I know my son, and I felt like because he had gotten into some recent trouble at school that he was playing everyone, was …
I have gone here twice in the past year. I can truly say that if it wasn’t for them and the help they offered I would have gone downhill and lost everything. Take a chance and let them help.
Such an amazing experience. Just what I needed to get my head right and get back on track with my life. The staff was amazing, the fellow patients were a huge support, and the facilities were top notch. I highly recommend Denver Springs and am relieved to know such a great place is there if i need it again.
Best thing I could have done. The therapy staff, stina, Christina, Amy, mark, all activity therapists were epic! Nursing staff, Allison, Kelly, holly, so many were great. Especially nurse bill, he’s so money and doesn’t even know it. I had …
The staff is amazing, I went into the detox program. They took great care of me. Unlike other detox facilities, they provide classes throughout the day, and one of the staff checked on me throughout the day. I highly suggest this place if you need to detoxify.
Unfortunately I have been to many inpatient facilities across the country. I am however fortunate enough to have recieved the help that I recieved at Denver Springs. The staff cares, your not just some passersby. Thank you Ann, Nick, Bill, …
I am going to agree mostly with Drew Hodgson’s review. I have never seen such unprofessionalism in my entire 60 years of life. …
October 2018, the care at this facility was amazing. December 2018 it is horrid. Everything has declined, from the food, to the cleanliness and especially to the care. Rules are invented and enforced at whim, based on who is on duty. You …
Arrived at 4:40 pm for our 5:00 pm intake appointment. Just saw someone that took my husband’s vitals , that lasted maybe 5 minutes. We left at 6:15 pm , no one saw us or even came back to check on us. We needed to look for someone to open …
I did give this place 5 stars but now I’ve changed it 2 years later. Julie the IOP therapist will call CPS if you have a substance use issue and you have children. My boyfriend is doing much worse now than before he started. Very disappointed.
They saved my life. Thanks guys for being there for me in my time of need. This place rocks love u guys
We have been trying to get into contact with the Patient Advocate for over a month. We have called and left multiple voicemails to speak to someone, but no one will return our calls. We have filled two written formal complaints, and still …
I had a great experience at Denver Springs. I stayed for 10 days. The staff was all very kind and really related well to us clients. They helped to make a very difficulty situation into a more tolarable…even fun stay for me. The campus is beautiful and the food was excellent. Thank you Dr Brandt and ALL the staff!!!
Absolutely horrible!! They missed my evaluation call without calling me to say they were running late or anything. We had to call twice and they ended up wanting to reschedule the following morning!! They were late for that appointment and …
My son is 20 years old and has schizo-affective disorder. in the 4.5 years since his diagnosis he has been hospitalized well over 10 times and has been to most of the hospitals in the Denver Metro Area and in Colorado Springs, so I am very …
Denver Springs is a great facility for behavioral health and substance abuse treatment.They help you with all needs including transportation The staff helps so much so as a patient we can work on our recovery.All we need to worry about is …
On 10/11/2019, after nearly a year calling for an intake assessment and me not showing, I went into Denver Springs and became a patient on Cedars. I was very sick and the staff there pulled me thru it. To Kayley, to the male night shift …
One of the therapist actually told my child: “It’s better to go with emotion then logic”. What kind of advice is this? Maybe they are trying to ensure repeat customers. I was told I had really good insurance. As long as your insurance …
To say the least I was incredibly disappointed by the level of care provided at this facility. I went in as a self-pay, voluntary patient. For the two days that I was here I only saw my doctor once, and never once did I meet my assigned …
This place saved my life so if you’re considering any detox/psychiatric facility, this is the best place in the state by far, from my intake guy Zach being incredible at his job, to the therapist Erica who took time out of her busy day to …
They don’t even deserve one star. They employ thieves and are a terribly unorganized facility. A family member had the misfortune of going to Denver Springs. When he arrived they went through his belongings and he noticed that they were …
A friend of mine I’ve know since the third grade came here for help with severe depression. Suicidal thoughts a drug abuse. We thought this would help her. The gave her 2 weeks worth of help and was sent to the curb. She attempted twice …
They were okay at best. I had a close family member being treated here. He said he was treated fine, therapy was okay, and the food was good. …
This is why I’m raising a 1 star
1. They changed meds and let teens decide if they would take their meds or not …
My husband has completed 2 outpatient programs (One intensive and one several nights a week) and most recently 6 days in patient. There is absolutely no followup with the patient. Activities and meetings are frequently cancelled. He had 5 …
My son stayed here, inpatient for about a week and then did the partial hospitalization program (PHP) in May.
We have only good things to say about this place! The staff are amazing! They …
I have dealt with severe depression almost my entire life and this center has helped me learn about and understand how to better myself. The staff is amazingly kind and trained well. The doctors care for their patients and the therapists …
They have literally stolen $3,500 from us. My wife signed up and quit after one session. We were told it would be in person group therapy but it wasnt, because they ‘couldnt find enough people’. After quitting we called immediately and …
You can’t find a safer environment for people who need stability and therapy to recover from a rough patch in life. The value Denver Springs provides for the price is astounding. The nursing staff are high quality experts, in many cases …
Great set a staff with gobs of tools and experience. I wouldn’t have a family member any other place than Denver springs. Great set a staff with gobs of tools and experience. I wouldn’t have a family member any other place than Denver …
I called today to get some information and Sam was extremely rude and hung up on me. I simply asked for a supervisor she would not give me their name or anything and then hung up on me …
This place did nothing for my boyfriend but charge him 3000. He didn’t receive any help, and he tells me that it was honestly the worst experience of his life. Not only that, but this hospital was his first introduction to professional …
This place was very accepting and helpful with all of my needs. all of the PCA’s (shoutout to Char, Rico, Josh, and many more) for making my experience easy and unforgettable. Amy was my therapist and she went above and beyond to help me …
This place is amazing! The staff truly does care and provides a safe, comfortable environment with compassionate staff. I highly recommend this facility for anyone who finds themselves in crisis. Thank you so much to everyone. I am ever grateful for this place and these wonderful people.
This place is awful. There is no way of contacting someone via e-mail, so there is never a paper trail. Only allowed four 15-min breaks to be outside, otherwise you’re stuck inside. Events are regularly cancelled. Seemed like more of a …
My daughter was inpatient at Denver Springs for one week at the end of September. This was our fist experience with our adolescent daughter and depression and since a huge spike in teen suicide we were recommended by our pediatrician to …
I have been to a few other facilities that have truly been horrible. One in particular, was the only facility I trusted which meant that they were always my back up, should I need to be admitted. Long story short, that facility failed me. …
One of the most traumatic experiences of my life. They coerced me into signing the waiver, and they fraudulently misdiagnosed me with a mental disorder that I absolutely do not have. They should be ashamed of themselves, but they are not. They have absolutely no issue with ruining a person’s life.
Overall experience was okay for just the IOP program. That said . . .
The management is a joke. I failed to get proper med management service …
If I could give it a negative score I would. Communication is aweful. Pushing back the release date everytime I talk to someone, which is never the same person. Making a liar out of me to my loved ones on when a release will happen. I can …
If I could give this place a zero, I would. I guarantee you that your loved one will not improve as a result of the care that he/she receives at this facility. Most probably, they will come out worse than when they went in. Absolutely the worst excuse for a mental health facility imaginable.
No communication with my family what do ever and made it difficult for them to get in contact with me. Hardly checked in with the doctors and had no idea what was going on most of the time. I felt trapped and that the stay did nothing to actually help me.
There is no communication between the day and night staff at all. We are promised one thing during the day only to be denied it at night. During my stay they not only held me against my will as an (originally) voluntary check in but they …
I will raise or lower my rating once I see what outcome occurs. My family member has been in and out of numerous facilities over the course of recent months, only to be given a bus or taxi voucher to a homeless shelter in the end. I am …
sunrise adolescent unit has great care and communication. can’t thank them enough for life changing care
Inpatient care in Mental Wellness was inconsistent at best. There was little desire to understand the patients and the compassion was limited. Some of my co-patients were scolded or made to feel like they shouldn’t be there or were causing …
So I had posted a bad review on this place for lack of aftercare and not accepting me back. I finally got accepted back after talking to the patient advocate and finding out they couldn’t take me back during the times I requested because …
Billing nightmares!! Their services may be helpful but the billing nightmares we have had now 18 MONTHS later is unreal. The Denver office cannot help us because they transfer their billing to a third party. The (877) number they give …
This places is so traumatic staff doesn’t care or know what they are doing. You speak to a therapist for 2 mins and fend for yourself. I’m thinking about taking legal action since I have kidney problems and had a uti there the whole time, …
Highly recommended! We’ve had family members experience inpatient at 6 different facilities around Denver. Denver Springs is by far our best experience.
The staff is knowledgeable and works with families, the facility is clean and …
Our daughter was admitted here and even though it was during Covid, so no in person visitation, we still felt comfortable with her being there to get the help she needed. She learned a lot while there and gained knowledge and skills to deal with her depression and anxiety.
I almost gave it 2. Just because nurses are amazing! The psychiatrist though he can go eff himself. Absolutely no support. The nurse had to recommend recovery village for my after care. The bald doctor I can not say enough is BEYOND AWFUL. …
I attended the hero’s program at Denver springs hospital. The staff was amazing. Rico did such a great job making me feel welcome and cared for. Anthony the therapist truly cared for and helped me process my trauma and move forward with my life. Thank you Denver springs.
Their website advertises medical management but what it doesn’t tell you is that they will only do that if you enroll in their group therapy program and spend a lot of money. This is a rehab facility at best, not an actual mental health …
My daughter who is 12 was admitted to this facility which was chosen by Children’s Hospital. They didn’t allow me to be in person at the family meeting nor did they allow me to visit her at all. I only spoke to a doctor 1 time in the 5 …
My daughter has been here since Tuesday I’ve only talked to one therapist I know nothing about how treatment plan or what they are doing. My daughter is telling me that she’s more depressed now than when she went there and as she told the …
The first time I was in the veteran/active duty side and I got 5 star treatment but the second time when I had a swollen foot and was limping around for 5 days without medical attention till I forcefully left the facility to go to an urgent …
My bro came back in the best condition for his mental state. Came home after sobering up after alcohol addiction and withdrawal.and great care for Mike and his service animal Max. Mindsprings needs to learn to cater to the mentally …
I had a horrible experience at any other hospital, but this is the only place I’ve felt truly safe, listened to, and cared for. The staff is so amazing and sweet and there to listen to you at any time. The care is A+. I stayed in the …
I went to Denver springs for their drug and alcohol detox and was so impressed with their services. Coming from Alabama, the quality of care at this center is so much better than anything I was used to. It’s a very comfortable environment. …
I was really surprised by Denver Springs. In almost all areas, they surpassed my expectations. I spent a week in the adult mental health in-patient program and I just started the Intensive Outpatient program. I initially called in for …
I cannot compliment the staff enough for the amazing job they did. Joelyn is by far the best doctor that has helped me in decades. Sara, my therapist helped me immensely. Anthony and Chad were spectacular in the trauma groups. Rico not only …
I attended this hospital for a 6 day stay in their inpatient center last week. It is truly sad that they are understaffing this place so bad, especially during the night shift. For 3 nights this past week, there were only 2 nurses/staff …
HORRIBLE if I could give a zero I would. How do you turn away someone pleading for help and in a mental crisis. Even after being brought there by the county crisis team after they first called and confirmed there was a bed available. …
The PCAs were all great, but especially Rico and Amy. Rico really took the time to understand my needs and made me feel comfortable. Nurse Char helped me sort out a med issue quickly and was amazing. The group therapies were really helpful and I enjoyed participating in them!
My adult daughter went here to detox so she could go to Ft. Lyons rehab center. Denver Springs agreed to let her detox for 10 to 14 days (Ft. Lyons requirement) after a few days they said they would release her because they don’t keep …
What a great facility! Staff were very friendly and helped my friend get the help they needed. Very much appreciate everything they do for the community.
Denver Springs has the most professional, compassionate staff I
have ever encountered. All of the staff were very loving and listened
to what you had to say and how you feel. The therapy groups were …
I self admitted myself on August 24th and was there for 9 days. It was the beat decision I’ve ever made. I went in feeling hopeless-everything I’d ever tried before had failed but Denver Springs was different. The staff and doctors were …
Most help I have ever received. I recently discharged after staying on Cedar Hall for a week. I have never seen such a dedicated staff in all my years. They were all very professional yet kind and compassionate. They assisted me in every …
Nearly zero communication between the staff and myself regarding my son’s stay. To be specific, my time on the phone with
staff amounted to about 5-10 minutes during the week he’s was there. I was often …
My child was sent here bc he is self harming. He has been in here for 5 days and has inflicted over 13 new cuts on himself while under their care. Now they want to discharge him. I have received NO communication from the doctors or medical …
So far my experience with Denver Springs is they don’t care about you as a patient. I’ve had two scheduled phone assessments with them and both times I did not receive the call. I had one in person scheduled meeting and after sitting in the …
Literally the most compassionate and caring staff at any facility I’ve been at. There’s quite a few staff members that stand out in particular, so I’ll name them all: Waylon, Rico, Emmalee, Amy, Jennifer on Night Staff, Chris on Night …
I have been trying to communicate with the billing office for months regarding my bill. I was told in October my patient responsibility was $0 and was still billed $1181 two months later. I’ve been told it’s in an appeals process with no …
Horrible disrespectful staff! I was referred to this hospital for my autistic son and they flat out stated that they do not have services for autism? So we wasted time as well as lying to us plus the local police officers that when we …
“Our programs offer trusted, compassionate treatment for adults…” Unless your diet is anything but what the kitchen staff shoves at you. The staff’s distain is palatable. …
I had been struggling for years with a disorder that I had no idea was affecting me so greatly. It wasn’t until recently I decided to get the help I needed at Denver springs. I stayed in the willows unit for a week. All I can say is they …
I came here voluntarily and they held me here against my will. The doctors are terrible and just put me on and bunch of different medications for all sorts of things. We did group only a couple times a day and sat around for the remainder …
I’ve struggled with depression and anxiety for YEARS and after spending a week at Denver Springs I feel like a new person with a full set of tools to deal with whatever life throws at me. The group therapy sessions were great and the staff …
Rico and nurse Kat were the saving graces at Denver springs! They give you a lot of misinformation at intake when they’re prepping you for what it would be like and then it’s completely different when you actually go in. Rico and Kat truly …
Don’t even deserve 1 star very negligent in medical care and they are very discriminatory towards people with disabilities and the staff like to make up lies and threaten the patients and they ignore when other patients threaten other …
Worse care for our 15 year old. No communication, parents only called to get payment, and discuss discharge. They kept her for 8 days, but did nothing for her. No family meeting – yet your website says that’s …
An absolutely wonderful psychiatric hospital. I was in both outpatient programs and learned a ton that has helped me in my recovery. Fantastic therapists, doing the most with the resources available
I manage a sober living residency. I had a resident that needed a detox; I called and spoke to someone on the phone who very clearly said that beds were available and that I would be able to get my resident in. …
I self checked in to detox from alcohol. I was under the impression that once I felt better that I would be able to leave. Not the case. I was put on a 5-7 day hold. Many others had this same situation. Meal times are only 30 minutes but …
They are a good Mental Behavior Hospital to an extent . I paid my daughter’s group therapy in advance and her insurance ended up denying Group therapy. My daughter never attended their group therapy and when I called and spoke to the …
Just finally did my assessment to get into detox off of fentanyl and they denied me because they don’t specialize in fentanyl addiction. Does it not say on your website that you do? Super confused, you’ve wasted my time in thinking you …
HELP!!! My daughter in law is being held against her consent, they started keeping her yesterday 10/3 and now saying they are keeping her until Sunday, way past her 72 hours which is the LEGAL hold time in Colorado.. they want her to admit …
Receptionist Julia was very condescending, rude, and ignorant when I went to check in a family member who was continuously misgendered WHILE SEEKING MENTAL HEALTH TREATMENT. Someone who cannot do something as simple as using the correct …
I would rate 0 stars but can’t. DO NOT SEND YOUR CHILD HERE.
PROTECT YOUR KIDS- DONT LET THEM COME HERE. …
The staff were very uncoordinated to be honest. They didnt seem to communicate a lot of things with one another. Not to mention they gave one single call to my mom to tell her what’s up. I found out the time of my discharge the morning of …
Nurses were amazing and kind. Doctor twisted words and lied on intake form, talked to me like I had special needs, requested female doctor because he made me uncomfortable and was refused. Changed meds the day I walked out. Therapist has …
Yesterday I was actively working a crisis trying to get a friend into detox. On my initial phone call to Denver Springs, after providing the appropriate information, I was told we had the go ahead to transport her over for intake. We get my …
Thoroughly unimpressed with how the provider evaluated my friend. My friend had gone from being a bubbly, care-free person to not sleeping for a week and in turn, paranoid, having visual and auditory hallucinations, defensive, and suicidal. …
This place is amazing. They actually care about you and want to help you. There are some amazing people that work there, including Amy,Stephan, Sky, Bri, Lindsay, Tiffany, Rico and so many others that care. I strongly recommend Denver springs.
I would like to thank Denver Springs for their wonderful kindness, always helping me navigate through this journey, and their exceptional staff. I know this place usually gets a bad reputation, but in all honesty people walk in through …
I have stayed at denver springs twice now as well as multiple other mental hospitals and denver springs was by far my best experience. The staff for the most part is really amazing and helpful and they had plenty of groups to keep us …
I don’t know where to begin with my experience at Denver Springs, but here we go. From the moment I went in all of the staff were professional and empathetic. I wish I could remember everyone’s names on staff that helped. Rico and Waylon …
This place seemed to cause more than it helped my daughter has nightmares about this place and they were insisting on getting a payment so I made a large payment my insurance paid them and I have called them and talked to them several times …
The fact that my 15 yr old left angrier than when he went in is absolutely astonishing to me. The fact that he told me how none of the kids felt heard or even helped during his stay is quite disgusting. When he got transferred no …
This was a great place for me to be able to get the help I needed for my mental health, having ptsd and being able to be apart of a program for other people who help service our community what a great concept! Dee and doctor Courtney to …
I thoroughly enjoyed my outpatient program. Shannon Brown was my group therapist and I truly don’t think I would have had the same experience without her. She made me feel so comfortable from day one and always made me, and the rest of the group, feel seen and heard on a consistent basis.
Everyone here is great for PHP. Especially David, I don’t know his last name yet but everyone in my group sessions has been saying that they wish he could be their personal Therapist. He along with the nurses and psychiatrist on sight are …
GO ELSEWHERE IF YOU NEED HELP!!!! I was lied to when checking myself in. I advised I could stay max 2 days due to my job. Was told initially that was no problem. Once I was behind locked doors, they then told me I couldn’t get out for 5 …
I have had 6 different psychiatric inpatient hospitalizations, all at different facilities, including Denver Springs. Denver Springs was BY FAR the best experience I had. The staff were all genuinely kind and caring and were on really top …
Teen son was transported by ambulance to Denver Springs for an inpatient stay. The intake took a while because no one seemed to know he was coming, or who else was arriving. When we finally finished intake, they informed son he had missed …