Established in 1991, the Dermatology Group of the Carolinas provides dermatology care services for children, adolescents, adults and senior citizens. It offers a variety of therapy services.
| Friday | 7:30AM to 1:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
335 Penny Ln, Concord, NC 28025
This is a very professional, very courteous, and extremely competent and caring office. Dr. Hoover and his staff are extremely helpful and thorough!!
Always a thorough professional examination with Dr. Roche! He finds anything that needs attention. So glad he is my dermatologist.
Professional providers and the staff . Dr Roche is Highly Recommend. Shout out to all the great staff.
I see Dr. Hoover who is very friendly and make you feel at ease. Helpful and professional staff.
Very professional staff and Dr. Roche cares about his patients. Always a pleasant experience.
I would recommend Dermatology Group of the Carolinas to anyone. I couldn’t ask for anyone as good as Dr. Susan Sanders she is so sweet and understanding.
The administrators were pleasant and effective. The Doctor was excellent in approach to problem and administrate a solution.
Staff was very pleasant and helpful they were very concerned about safety during this virus time wait time was very sort Doc Koch was very concerned about my problem and she’s working on helping me get better.
If I can give them zero star I would, this practice cancelled my appointment feeling that I should see a surgeon, since they already see me and removed my larger sebaceous cyst on my scalp, I found out the true reason was my Cigna health …
Wonderful staff, made me feel very at ease. Probably the best first visit to a new doctor I’ve ever had! Thank you!
Everyone is extremely friendly. Which is great. I just felt the doctor rushed me and wasn’t very personal.
Dr. Overton and staff did a great job of listening to me and looking at my problems and talking with me to set up a treatment program.
I have been going here for 25 years. I’ve never had a bad visit. Everyone treats me with respect and kindness. Love it here!!
I have always had a very good visit. Dr. Sanders always takes time to listen and help me. Thank you!
Takes 6 weeks to get an appointment.. and that is with 12 doctors. Must be a lot of kids with zits in concord. My face is on fire from something.. they said , too bad. I’ll have to find someplace in Charlotte.
Great service, less than a few minutes wait time. Staff pleasant and very friendly. Dr. Wever was plugged in and informative.
Dr. Sumner and the staff always makes me feel comfortable and welcome. I would recommend them to anyone!
Competent, cordial, confidence-inspiring. Dr. & Staff demonstrate genuine care, explain things thoroughly providing a comfortable atmosphere!
So many wonderful staff members willing to help you. Wait time is only a few minutes and each one does their job well and with a smile.
I have been a patient of Dr. Hoover’s for many years. Love him and his team! Wouldn’t go anywhere else.
Even though the waiting room was full, my appointment started on time. Dr. Koch and her associates were efficient and friendly.
Doctor, nurse and staff were very nice and welcoming! Doctor took his time to talk to me and give me the information that I needed!
Staff and Doctors-Friendly, knowledgeable and professional!
Excellent service and very knowledgeable staff.
I would recommend them to anyone looking for a dermatologist.
Dr was great at explaining and asked if there was anything he could do to make my visit better.
Everyone is very personable and will make you feel comfortable. Dr. Overton is friendly, thorough, and will answer any questions.
Staff were so friendly and helpful! I love this office! Dr Walther is fantastic!
Nice Great friendly and polite staff. Dr Overton adheres to my needs and answers all of my questions in a timely manner. I would highly recommend.
Very courteous, speedy ànd polite. They make me feel comfortable. Got there early and was taken back quickly. Very pleased.
Called to make an appointment. Soonest available appointment would be Novemeber. 4 months away. Reason for being is because I am a NEW customer. If I had been here before, I would be able to be seen today.
Thanks anyway.
I would recommend for anyone thinking of seeing a dermatologist. Everyone there is very kind and helpful. My dermatologist looked at the best options for me and provided insightful information why that would be the best option for me. They care about finding solutions for you.
This was my first time visit. Very impressed with my wait time and time with the doctor. Looking forward to positive skin improvements soon!
My first visit had a wonderful experience I had a issue with my pharmacy and medication I was told they would resolve the issue no complaints so far
All the staff is super nice and Dr. Ter Porteen is great!!! Got referred by my son’s pediatrician and got called the same day. Great service!!!
Dr. Weaver is extremely professional helpful and cheerful. Dr. Weaver and his staff are excellent and we need more doctors and nurses like them.
Simply the best health care provider I have had in long time
Dr. Roy and her staff are always so nice and strive to provide the best care possible. I would highly recommend them!
Dr.Hoover the ‘Elder’ is and always been an exceptional physician !He is amicable and professional.Certainly would recommend him or one of his colleagues if you are looking for a outstanding Dermatologist .
All the staff was very friendly and professional. Dr. Sumner was very thorough and caring. I highly recommend them.
Dr. Hoover has great rapport with my child and is very thoughtful and reassuring.
I have been going to Dermatology Group of the Carolinas for about 15 years, and it has always been a professional and welcoming experience.
Thank you for such great care you provide.
They are so nice and professional here . They make you feel like a patient not just a number always answer the questions you ask and make sure you are completely satisfied with k owing what they are saying.
Excellent visit done with respect, patience, listening ears, complete explanations and aftercare instructions. Dr. Sumner and his assistant are A1!
I had a great experience on last Friday but the prescription ALera has not been ordered for me at Walgreens on Poplar Tent road. Thanks. Susan Osborne.
Able to get an appointment quickly and upon arrival there were no long wait periods. Doctor Overton was very professional and detailed.
I had a very good experience with the reception staff and the doctor. My waiting time was less than five minutes. I would recommend this office to my friends and family.
The Doctors here are really top notch. If you’re looking for a dermatologist then look no further.
The reception team and the Doctor are extremely nice, welcoming and very professional. Great work ethics. Thank you
Everyone was so friendly. Dr. Sumner took the time to answer all my questions and explain things to me.
I highly recommend this practice to others
I saw Dr. Sarah Koch and she was wonderful. She was thorough yet efficient. The whole staff was friendly and I was in and out in under 25 minutes
Seeing Dr Koch was literally the best experience ever. She made my visit comfortable and easy. I will definitely be back.
First visit to Dr. Roche for a general check. Friendly, professional, good listener. Never patronizing or condescending about my uninformed questions. Enjoyed the experience. His staff is also excellent.
Dr. Sumner is excellent. He explains everything to you and does a thorough exam. Staff are exceptionally nice. Check in and out process is done quickly.
Recently had an appointment with Dr. Mehta and she and her assistant were very professional and friendly and did everything to make me feel comfortable while she took care of my needs.
Dr. Roy is always a pleasure to see. She is thorough in answering all of my questions and listens intently to my concerns. The office environment is friendly and efficient.
I had a wonderful experience with Dr. Katherine Roy. She recommended products that were customized to my skin type and I saw great results. The staff is very friendly as well.
Very pleased with my experience at the Dermatology Group. Dr. Sumner performs a very thorough skin check to identify and treat any precancerous lesions.
I can’t say enough good things about this practice! Professional, courteous, friendly. Dr. Walther and his assistants are the greatest! I would highly recommend this office to everyone!
I have been a patient of Dr. Jon Ter Poorten since at least 2006 when he did my MOHS surgery to remove basal cell carcinoma from the bridge of my nose. It was to the bone and had to be grafted. No one can even tell!!! Nothing but great things to share about this group. Thank you for all you do.
Had a great experience with Dr Koch.
Had a very good visit with Dr. Weaver and his assistant…Very nice and helpful…make you feel right at home…all my concerns were looked at and taken care of…very fast service…Thanks!!
Everyone at this office is so professional. Dr Roy is wonderful and I know we’ll get this precancerous stuff under control with her continued care.
Dr. Summer is very thorough and has a good personality. Sometimes the waiting time is a little to long. Overall my experience has been very good.
Dr. Ter Poorten is a brilliant pediatric dermatologist! Our daughter has had skin issues (stubborn rashes, eczema, etc) for years. Without any solutions after seeing several other dermatologists we finally went to see Dr Ter Poorten and …
Recently went for a skin check at Dermatology Group of the Carolinas. From check in to check out the entire experience was a pleasant one. Dr. Hoover is very thorough and explained everything in detail.
Dr Maryanna Ter Poortan is the best!!! My daughter needed to have a mole removed. From start to finish Dr Ter Poortan made my daughter feel comfortable and made the process quick, easy & painless. I would HIGHLY recommend!!!
Dr. Mehta and her support team do a tremendous job and are genuinely concerned for their patients.
Easy to use the virtual app. Good visit with my doctor overall. Future plan agreed on. Still like face-to-face visits however. Good alternative for non-essential consults.
Dr.Koch was very friendly and professional. She answered all my questions and made me feel very comfortable. Her assistant Lauren was the same way.
I have been a patient at DGC for many years. I trust their expertise and love the wonderful treatment I always receive from the doctors and office staff.
They said they would on the same day I was there contact my referring doc that I was OK for surgery, but 1 week later I am told they got nothing from Dr. Koch office. I call immediately and of course get a recording, and it says they are …
I was very disappointed in my visit with this office. I waited 2 months for an appointment only to get there and be seen by a PA instead of an MD. then the PA wasn’t listening to anything that I was saying. I have severe eczema on my hands …
Overall a good visit. I was concerned that spots on my legs were more than age spots. Dr Walther said it was age spots and sun. Sent prescription for steroid cream and said to get CeraVe SA lotion for every day use. So, I liked that he …
Very friendly staff. Dr. Walther is a very professional and friendly Dr. Highly recommended.
Dr Rosche is the Best!! He genuinely cares about his patients and it so patient! Been to him for years and highly recommend him. You won’t find a better dermatologist! 5 Star
After two years of searching for a great dermatologist, we found the one that finally diagnosed my daughter correctly! She was told 4 all of that time that she had acne when in fact she had rosacea. The fact that the medicines prescribed …
This group is wonderful. From the front desk to the examination room. Rikki was wonderful and so was Dr Walthers.
They both made my son very comfortable.
The people working at this office are so kind and I love their smiling faces. Wait time is not long at all and the doctors in this group are the Absolute best. I highly recommend this office.
Too quick to cut, burn, unnecessarily. Said it was necessary for her to cut a hole in my leg to remove “possible cancer from sun damage” asap. I told her I had a scheduled Caribbean cruise in 2 months, and couldn’t it wait until my return. …
My daughter struggle with her eczema and I have to say after meeting her dermatologist after 1 week I noticed a huge difference! It was out of the way for us because it was a bit far, BUT SO WORTH EVERY MIN OF THE DRIVE. Thank you for what …
Great Team of Experts for your Dermatology need. We have been seeing Dr. Hoover for years and he is Excellent! He is so knowledgeably and caring.
This is my second visit to Dermatology Group of the Carolinas. The entire staff were completely professor. Dr. Mehta has such a wonderful bedside manner.
Reception and staff are friendly, professional and efficient. Exams are through and necessary actions are fully discussed with patients. Highly recommend Dr. Walther and the Concord office.
I had an appointment with Sarah B. Koch. I will never go back to see her again! It was a waste of time and money! …
Our first visit with Dr. Ter Poorten was wonderful! She was so kind, helpful and knowledgeable! So thankful we found her!
Always friendly staff and efficient at check-in and check-out which is key to a medical practice because it sets the tone. Providers are stellar. So thankful DGC is a thriving independent practice in Cabarrus and surrounding counties.
Terrible. Son could not go in for his appointment bc daughter was with us she has allergies and had a cough and they didn’t bother to mention or warn us about this. Never going back!!!!
I loved Dr. Coale, saw her for 10 + years. After she retired, I was scheduled with Dr. Mehta. My appointment with her was a disaster. The worst experience! She walked in the door, briefly introduced herself and asked if I want to use …
Dr. Te Poorten, nurse Laura and Melody we’re all awesome! Dr. Te Poorten is very efficient and makes you feel so comfortable. My 6yr old was smiling ear to ear the whole time! Thank you! (Jada’s mom)
I wish I would have booked my appointment six months ago with Dr, Sarah Koch she took a look at my arm ( which had a itchy & ugly rash) and prescribed a cream ointment. I picked up the prescription on the way …
I found that Doctor Sanders and the staff were very friendly, careful to listen to the patients concern’s and made you feel very comfortable while there for the vist. I would say thank you very much for the service and recommend anyone looking for a Dermatologist to call the Dermatology Group Of Carolinas
Dr. Ter Poorten has been amazing with my daughter and we’re thrilled to have found her. The only reason I didn’t give five stars is because, at least in my experience, the front office staff need a lesson in customer service.
We were checked in quickly and no waiting time on the waiting room. Dr Roy explained everything she was doing and why. My almost 88 yo mother felt very much as ease
Excellent care every time I go there.
Kassi is an excellent assistant to Dr. Jon.
She is always smiling and helpful and has a great sense of humor.
Dr. Sumner is one fine doctor, as well as a good man in general, just like his dad. He knows his stuff and is Duke University trained! I call that the “Harvard of the South”..lol. The staff are caring and pleasant also! HIGHLY endorsed by …
The entire staff are always kind, polite and caring for each patients needs. Thank you for the outstanding professionalism and knowledge and maintaining each patient’s good health with a personal touch.
I have been a patient for a number of years. Dr Hoover and his staff are excellent. All my experiences have been positive. Would give 10 stars if possible.
My 4 year old was nervous about her appt. From the welcoming receptionist to our super kid friendly Doctor, my daughter had an amazing experience. This mom thanks you for that.
I cannot say enough good things about this group of fine people. I have seen several of the doctors there over the last 25 years. My favorite is Dr. Ellwyn. Since the beginning of this year I have had over 200 skin tags removed by …
I have multiple skin cancer problems spanning 25 plus years and have good experiences with 3 or 4 Dermotology Clinics. Dermotology Group of the Carolinas is by far the best of the best. I’ve been treated by 4 of their physicians, Dr.’s …
Everyone here is so nice and willing to help with whatever you need. Dr. Sumner is so awesome. He always make me feel that I am the most important thing at the time he sees me. Thank you for such a wonderful team there.
I am very happy with this medical office. Dr. Sanders is a very good physician, is very kind, and gets the treatment done in a timely manner. Very structured, yet also personal.
I was diagnosed with a basal cell carcinoma at the VA Medical Center in Charlotte. They referred me to a half dozen Dermatologists around the Charlotte area. I needed a Mohs procedure. …
Dr Susan Sanders and her Team have been a vital part of me being able to continue working with RCCC and treating my skin disorder without all the stares and questions that come from having Plaque Psoriasis. For 25 years, I have been a patient of Dr Sanders and she is a devoted professional to her career, family and patients.
Dr. Roy is great! And knowledgable! I appreciate being able to get skin checks, especially being a pale redhead. . The folks at the front desk are just plain superb! (Bt the way ladies, I did find my eyeglasses! ) Thank you for all you do!
Was able to get a next day appointment which is next to impossible! Then my wait time was less than 10 minutes!! Dr. Hoover answered all my questions and put me at ease. Wonderful experience!
I absolutely love this practice! They are compassionate, caring professionals who are truly concerned about their patients. They provide exceptional care from check-in to checkout.
Dr. Mehta did PRP for me and assessed my skin for potential concerns. She is a force of nature. She is smart as a whip, incredibly efficient, overflowing with empathy and gushing with kindness. The procedure which I was told by friends …
It is always a pleasure to visit Dr. Sumner and Dermatology Group of the Carolinas. Dr. Sumner is incredibly personal, caring and thorough. I have never left the office with questions unanswered. There provide an incredibly high level of care!
The people are nice enough, but the wait time is horrible. My appointment was at 9:20 I got there around 9:05 and wasn’t seen UNTIL 9:40! I understabd things get busy, but still thats way too long espcially if you ask people to be early or …
My wait time was longer than expected but once I was seen by Dr. Sumner, he was completely focused on my case. He made it clear he knew my history and advised me of my options. I left knowing what my next steps were and that he was available if I had more questions.
My wait is always very brief. Dr Overton and all of f the staff are always nice and extremely helpful. I know that I am getting the best care possible.
My father is a patient. They have been superb. Everyone is been great.
Yesterday was my 5 year old son’s first visit to Dr. Ter Poorten and I was so impressed! She was not only extremely nice and great with him, she also knew exactly what was going on with his skin and what to do to help us with the issue. The whole staff was very welcoming and helpful and I highly recommend Dr. Ter Poorten to everyone!
We were so lost when our 4 month old stared to get severe eczema. Dr Ter Porteen was so helpful and calming, and helped our babies skin clear up. 7 years later and we tell everyone we can about how great she is and my son still loves going to see her.
Dr. Roche is by far the best dermatologist I have ever had in my 65 years. He is extremely knowledgeable regarding my melanoma history and as such knows the best options for me.
It’s my first time visiting. Everyone is so nice and willing to help. Dr. Sumner did a thorough exam with the skin issue and answered all my questions very patiently. He also advised me about what to watch for and thinks to keep away. I would highly recommend the office.
All the staff member that I encountered were efficient, friendly and welcoming. I had only a short wait in the waiting room as well as the examination room. My issue was satisfactorily addressed. I received written instructions for follow-up care.
Dr Roy is great she has a very caring attitude. And has a sense of humor. Her treatment was good but still waiting for results explained things very well.
Upon entering the building, you have an immediate welcoming experience. From the ladies in the office, to the nurses and Drs, they model genuine concern and care for each patient. We have had a wonderful relationship with Dr.Ter Poorten, …
I really appreciate the care and concern shown to me every time I visit Dr Roche and his colleagues for my checkups at the Dermatology Group of the Carolinas.
His kindness and throughness have saved me so many times, I am sure, from the …
Everyone was courteous and friendly in a professional manner. Timing was very prompt. I received excellent medical care from Dr Wever and all my concerns were addressed. Thank you Dermatology Group of the Carolinas. Lillian Franklin
Very knowledgeable doctors and nurses. I went here back when I was a teenager and they helped me with acne. I didn’t hesitate to go back years later, super friendly team and they all work together to provide the best experience for their clients!
Our 1 year old baby has developed Eczema. We call the group to make an appointment and the earliest available time is 2 months away.
Doesn’t matter how good the doctors are or how well the treatment is, if you …
The staff and Dr Roche are the best! Everyone is friendly and professional in every way. The efficiency in which they do their job keeps them on task and I never have to wait. An awesome group!
Arrived a little early and did not have to wait long. Dr. Wever was so nice and answered all my questions. Each person I talked to was exceptionally sweet and pleasant. All doctor offices should run as efficiently as this one.
I would recommend this place to any one who has a child with eczema. My son’s eczema was so bad that his skin looked like an alligator’s skin. He saw Dr. M Trepoorten in less than 3 months his skin was clear and healed up. He no longer …
I have seen Dr. Walther for a range of issues over the years. He has an awesome personality, is thorough, and takes time to make sure all of your questions are answered. Great Doctor!
Not impressed with Dr. Mehta. She is new to the practice so you would think she would try to build a relationship with patients. She talked very fast about what I should do to help my issue and kept trying to exit the room after being in …
Doctor Mehta and ms. Holly are amazing! Ms. Holly was very professional when contacting me about the details I needed to know. She was very sweet and took her time to actually listen to me. Dr. Mehta is perfect she is the first doctor to …
Dr Jon Ter Poorten provides excellent service, and answered my questions patiently. He’s thorough and competent. The wait at the office was short. I was in and out quicker than I thought I’d be. Thanks for offering such great care!
Dr. Roy and her assistant took excellent care of me on my visit on 6/27. To help me feel relaxed while Dr. Roy did the procedure the assistant and I talked alot to take my mind off of what was being done.
Ended up transferring to their other location in hopes that it will be better. Started me on a medication that comes from a specialty pharmacy only to find out they only gave me the starter dose and “didn’t know how I would get the rest” I …
Very compassionate and caring practice. Dr. Roche takes the time to make sure I understand everything. His assistant is also great. Office staff is helpful and courteous.
Dr. Poorten OMG! I only saw her twice and of course my son is still treating with her. He has allergies and eczema. This Dr. is AMAZING. I have been fighting this eczema crisis with my son for his entire life and the day i took my son to …
Dr.Roy is amazing! She’s very thorough takes her time and answers all your questions. Office staff and nurses have always been very nice and respectful.
For years, I have been Dr. Sumner’s patient at the Dermatology Group of the Carolinas-Concord. From the time I sign in until the time I checkout, I have excellent care. The staff and doctor answer all my questions and make sure that I understand procedures and after care. I can’t imagine going anywhere else.
Made me wait an hour in room om first trip, second trip not too bad, third trip 40 minutes in car and I left after thirty minutes in room. Dr Roy is terrible about her appointments. Unless you have nothing better to do than waste your day in parking lot dont see her.
Was not thrilled with the idea of having a cyst removed from my back. I must confess that I’m a big baby when it comes to medical procedures. Fortunately, Dr. Weaver made the procedure completely painless. He said, “You should feel …
I have been a patient at Dermatology Group of the Carolinas for a number of years. The great service and friendliness has not changed. Although some of the employees have, I still enjoy the friendly atmosphere. Dr. Roach and his nurses …
My first visit was excellent. I had no problems getting an appointment. Front area staff was pleasant and helpful. My physician and his staff was knowledgeable and answered all of my questions. It was a very pleasant experience.
I have been a patient of Dermatology Group of the Carolinas for 14 years and all the doctors I have seen have been wonderful and make me feel comfortable. Dr Koch always has a smile on her face and truly seems to care about her patients.
Very good visit. The front desk quickly verified my insurance data. I was called back to the exam room in a reasonable amount of time. Dr. Wever checked everything, good results, got my next appointment and I was on my way. This was a very satisfying and efficient visit.
I drive quite a distance to continue seeing Dr. Sumner after recently moving from the area. I always believe I am getting quality care with the perfect dose of concern. Everyone there is so very dedicated to their work. You should go!!
Arrived at 1:40 pm for a 1:50 pm appointment. Was promptly greeted by a receptionist who got me logged in and asked me to verify my current medications. By the time I completed my review, I was being called back. Doctor was in promptly, took care of my issues and I was out the door by 2:15 pm.
I think the thing that I enjoy the most is how comfortable that Dr Sumner and his staff make you feel. Also when they talk with you, you know that the concern is real. Been impressed with the care I receive and my husband receives. Good people.
I saw Dr Overton He was so nice. He asked me questions about my concerns. He checked areas that I was concerned about first and explained what he thought each was. He explained how we could handle them. We choose to freeze them. He then …
I just needed some things checked out. Check in was quick and appt on time (actually they were early). Dr. Overton was very professional.
My only complaint is similar to other medical regarding covid. They should ask if you’ve had Covid. If so, no mask needed.
I feel it is highly unprofessional to hear the support staff airing their work grievances. Do they not realize the patient rooms are only feet away? I mean this IS a doctor office. I see this isn’t the first commenter that noticed that. Perhaps the Office Manager should require some customer service training.
I have had the opportunity to meet with Dr Mehta and her staff. On each and every appointment, I have been met with absolute professionalism and politeness. Dr Mehta is extremely knowledgeable. She takes the time to explain the procedures and is concerned about my welfare. I highly recommend her.
Kenda was very kind & helpful. I came unprepare / missing info , but she went beyond her powers 😉 and i was able to be check-in succesfully . thank u! great employees !
From the administrative staff who checked me in, the supporting medical staff and Dr. Overton I was incredibly impressed! I am so thankful my PCP referred me to Dr Overton and his practice. So impressed I made an appointment for my …
I have a very pleasant experience each and every visit! Dr. Hoover and his staff are very knowledgeable and make me feel very comfortable . Dr. Hoover always has an upbeat personality. I would highly recommend his practice!
The staff at Dermatology group of the Carolinas is always nice and Dr. Hoover and his assistants do a great job and are always helpful when I have questions. Dr. Hoover removed 2 warts I had on my knees and I hardly felt any discomfort at all. He always does a great job with any spots or growths I need removed.
Dr. Ter Poorten is the best! The staff is courteous. The practice is neat, clean, and well-managed. My daughter continues to receive quality treatment year after year.
I visit this practice on a regular basis. Dr Roche, Vanessa and Keri have taken excellent care of me the past several years. They are always friendly, caring and professional. I had two Moh’s procedures performed by Dr. Ter Poorten and he …
I have been going here for a long time and Love the staff. They always make sure that you are well taken care of and makes you feel like family!! Dr. Wever always fits me in when I have emergencys and lets me know when new things come out!! Love this practice and would always recommend them to anyone!!
I am currently unable to review my doctor’s notes. I was told I was not in the patient portal. When I tried to create an account, I rec’d a message that an account cannot be created. Spoke with an Amy ? who put me on hold then I heard a msg …
The Drs., nurses, & staff professionally, patiently, & very graciously relocated dozens of patients to the basement of BUILDING A as tornado alerts were blaring on patients’ mobile phones. We were in the basement where there are no windows …
Always a pleasure to visit the office. The Team at the front desk is always professional and friendly, the schedule is always spaced appropriately to avoid the Patient having to wait long. Dr. Wever along with his Nurse is the best! Dr. …
Dr. Sanders is caring and professional. I always feel very comfortable with her and her staff. They are all so friendly. So glad she is my dermatologist. 😊 …
Dr.Sanders is a great doctor! I have been coming here over 20 years.She is very kind and compassionate. I always get good results from any procedure she has to perform.
Dr Hoover and staff are very friendly and professional, I couldn’t ask for a more pleasant experience. Dr Hoover always greets me with a beautiful smile, is caring and thorough with any concerns I have. He makes me feel comfortable and he is easy to talk to.
I have never in my life encountered a more friendly staff than this Group. Between their Telemedicine and In-Office care I just can’t get over how prompt and professional they are. Dr. Mehta is just phenomenal, I moved here less than a year …
Aaron S Wever is the best doctor I have ever met. He make sure all questions are answered no matter what they are!
excellent, well run office that definitely puts patient safety as a priority. I had no wait time once checked-in. Dr. Ter Poorten and staff top-notch!!
Dr Maryanna Ter Poorten was fantastic. Hands down best physician I’ve seen. Very caring, knowledgeable, took her time with my daughter and I and very clear about the next steps in her care. Worth the 45 minute drive from us. The clinical and administrative staff were wonderful as well.
Dr Roche is my dermatologist, and has been for several years. He and his staff are great, always caring and concerned. If you want the best, see Dr Roche! …
We had hardly no wait time. The facility was clean and you could tell they were trying to keep everyone as safe as possible during these times. The doctor was so friendly and everyone we encountered were so helpful.
I arrived 60 minutes early for my appointment. The nurse took me right back. Always a great visit with Dr. Hoover. Only Dermatologist I’ve ever had. Recommend to anyone looking for a great Doctor.
Very experienced MD. Makes me understand my issues and listens. Appointments are on time and quick which is seldom. So happy I found this practice and doctor. Thank you!
I am always treated kindly and with respect. Dr. Sanders and her staff are extremely sensitive to what the patient is feeling and their needs. I wouldn’t want to go anywhere else for my skin care needs. Dr. Sanders is also excellent with …
Yesterday was the first time I had ever been to the Dermatology Group of the Carolinas. From the start to finish it was a great experience! Dr. Sanders was excellent in caring for me. Her assistant, Brandy was so nice and helpful. I am glad to be a patient of this group! Thank you!
Dr. Mehta is professional, compassionate, thorough, knowledgeable and a great asset to this practice. Each of my four children look forward to seeing her when they have an issue or just for their annual mole check. We all have complete confidence in her!
My daughter and I are patients at the Dermatology Group of the Carolinas. I am grateful for the awesome staff and doctors. Everyone in the front is extremely nice and helpful. The wait is very short when you arrive on time. The doctors do an excellent job of explaining things so that we understand, which makes taking care of us easier.
Dr. Joseph Roche has been magnificent. Both serious competence, and great bedside manner. I have been using Dermatology Group of the Carolinas in Concord for 9 years. I am most willing to drive the 40+ miles to their location to have such competent service. Highly recommend.
Dermatology Group is the Best…Dr. Hoover is very caring, taking time to listen to any concerns I have had and then answering those concerns. He never indicates in any way that he is in a hurry to get to his next patient…just an all around Fabulous Doctor!
I have been a patient here for over 20 years and love it! Everyone is very friendly and knowledgeable. The doctors are very much in the know of current happenings in the field. They stay on top of education and have connections with Wake Forest and Duke. I am always very pleased with my care here!
I have been a long time patient of Dr. Coale and switched to Dr. Elwin, now Dr. Sun because of location. This group of doctors have always been great made me feel absolutely comfortable. I would recommend this practice to anyone, they have multiple office as well.
My visits to see Dr Roche have always been met with professional & friendly people. I have been going to this dermatology group for more than 15 years and have always received the best care. Dr Roche is absolutely the best doctor to be …
Dr. Sanders and her staff are wonderful. She has done two annual skin checks for me in a very caring, efficient, and thorough way, and has successfully and pretty much painlessly removed several ‘problems’ that healed without a trace. I highly recommend her!
Long time patient and I love this clinic! Dr. Elwyn just performed a chemical peel on me this week and was wonderful! She took her time to explain the process, ensure I was okay during the process and helped educate me on the proper steps and expectations for care after I left the clinic. She truly cares about her patients!
I do appreciate the efforts to keep everyone safe, however, I feel the time has come to allow patients to social distance and sit in the lobby. It’s not your fault but I don’t have AC in my car and had to wait longer than I anticipated and got overheated. 😔 …
I just left my first appointment at this office and I am beyond disappointed with my first visit with Dr. Sun. I told the nurse the reason for my visit which was to look at a couple of new moles on my face and some lesions on my forehead …
I see Dr Ter Porten since having cancer treatments back in 2019 and he is always caring and professional in his work. I highly recommend him and his practice.
Dermatology Group of the Carolinas is wonderful. I had just a little waiting time before I went in to see the doctor. She was kind, competent, and thorough. I didn’t enjoy the freezing process on the spot on my back ( not fun!), but it …
Everyone was friendly and helpful. The doctor seemed genuinely conerned for my well being. Everyone was on time and the appointment did not take long. That was a big positive for me. Overall it was a good experience.
It’s always nice to go to the doctor’s office and have everyone be so polite. From the front office to the associates to the doctors, I‘ve been very pleased by the way I’m treated. They are also knowledgeable about anything I’m interested …
I have been going to Dermatology of the Carolinas for 4 years now and am always impressed with the level of service. On one visit, Dr. Cash spotted basal cell carcinoma on my face….. when I was there to see her for something totally …
I like the physician, Dr. Overton, but the office is not managed well. I was on on a medication that requires a liver function lab test. I went to the lab, the lab preformed the test and faxed results. Dermatology Group said the lab did not …
I was called back to the exam room at the exact time of my appointment. The nurse gave me some instructions and there was minimal wait for Dr. Sumner. His Exam was thorough and he listened to what my concerns were. He took care of some …
My first visit to Dermatology Group is the Carolinas was impressive. The receptionist acts like she enjoys her job. The nurse was great. Very thorough. Dr. Overton was not rushed. He took his time with me and gave me options for treatment. Very impressed.
The office staff is very professional, timely, and Friendly from the point of checking in to the time of checking out. Dr. Overton was great with his chair side manner in being friendly and professional. He sincerely want’s to correct …
My entire experience at Dermatology group was excellent. From the office staff with a kind and caring welcome and check-in, to the nurses who greet you and escort you to the examining room, to the Doctors who tend to the skin issues and try …
The staff was great!
However it was a long wait and the room I was taking to was so hot and muggy I started feeling sick. There was a small fan in the room so I sit down in front of …
The nurses and support staff at the office have always been very kind, but during this period of adjustment to new protocols and procedures, they’ve also been very patient and sweet. Dr. Hoover is always a wonderful ball of energy and …
Top notch Doctors who deliver exceptional care & truly care about their patients.
Dr. Weaver is always meticulous in his skin exams. After having cleared up all of the pre-cancerous mess on my arms I am now super motivated to STAY healthy by following his advise. My fear with medical practices has always been being …
This is a great practice that is highly efficient whether in office or calling in for various needs. Dr Sarah Koch has been nothing but a great doctor and patient advocate. She and her staff are a great team. I’m very pleased with all of my interactions with this group.
My grandmother has been going to Dr. Roche for years now and she encouraged me to see him as well!! Sense I have moved I now travel an hour one way just see him but it is all worth it because I know I’m in such good hands. He is so nice and …
I have been a patient of Dr. Hoover’s for quite a few years now. I have always found his staff to be friendly and professional. Dr. Hoover himself is very outgoing and personable, always greeting me with a firm handshake and a big smile. …
First time visiting! I was a tad bit nervous but was immediately put to ease by the friendly staff. Dr. Walther was very thorough. He took the time to make sure I was comfortable. He worked quickly. The procedure was virtually painless. I highly recommend them.
Patient care was EXCELLENT.
Administration needs improvement. I had to talk with three persons over two days to schedule an appointment. A 30 minute hold initially. …
Dr. Sanders was so focused on my exam. I felt at ease with her. Answered my questions and I look forward to continuing with her as my doctor.
The Dermatology Group of the Carolinas have literally been a life saver for me….
The first excellent experience was Dr. Summer’s accurately diagnosing my auto immune condition, thereby allowing for proper treatment after almost 4 years of unsuccessful treatment by other wound care doctors. But equally strong are the …
My appointment time was longer than I thought, but the exam with Dr. Koch went really well. I was pleased how quickly she responded and how she was very upbeat and so polite. I was also pleased with the staff I interacted with in all the different areas.
I love this practice. The staff are all very polite and helpful. Dr Hoover Jr is so, so awesome! He is such a pleasure to be around. He listens and explains your condition and treatment. He makes your visit a pleasure!
I’ve been seeing Dr.Koch for my acne. I’ve had to reschedule a few times, but have went to all of my appointments. I struck a fever the morning of my last appointment and CALLED and left a message a few hours ahead of time to reschedule …
Dr. Hoover is the best. He is extremely personable with all his patients. I’ve had my 90+ year old mother to see him and I’ve heard patients much younger than my 70+ years say what a sweet, pleasant doctor he is. He is thorough in his …
After having Covid, waiting the appropriate time and having a negative test, I was turned away from the practice because I didn’t lie about having had a cough in ten days. I cough every single day for months… before and after Covid. …
I’m leaving this office as a new patient and very disappointed. I saw Dr Hoover today. I came for hair loss and my nail breaking and brittle. I told him I put Vaseline on my nails and his diagnosis?….”Put Vaseline on your nails twice a …
Dr. Ter Poorten is the best, she is caring and very polite she answer all my questions and the treatment she gave my daughter work at the first try. She really worries about her patients all I can say is, thank you so much
I saw Dr. Sanders and really like her. She takes her time with me and addresses all my needs. Wait time to get in the building was not bad at all, even during these covid times. Staff was very friendly! From check in to checkout, the process was simple and easy. I know they will be there when I need them again!
My son sees Dr. Wever and he is always so kind, thorough and a great communicator. We have followed his lead from the beginning to clear my son’s acne and he has been spot on. His nurse is also great to work with. We had difficulty with …
Professional, courteous service from making the appointment to checking in from the parking lot, to arrival inside the office, and being seen by Dr Hoover, who has such a calming, pleasant nature about him! Thankful for a great experience! He came highly recommended by my daughter…and I see why now!
I needed some minor surgery. Dr love did a wonderful job and was very deiligent with time.
My brother and I both had appts here. From the short wait in lobby, kindness from “registration ladies”, Dr’s assistant, Dr Weaver, discharge ladies and “Harold” who helped me with my brother’s wheelchair in a downpour of rain..it was more than 5 stars. Kindness personified!!!
This was my first time at Dermatology Group of the Carolinas. I was a bit nervous about going to my appointment due to covid. Once I entered the door, however, I was immediately put at ease. If every place followed covid protocol like …
Dr. Hoover was amazing! I left the appt knowing he knew what he was talking about. He was friendly and put me at ease during the skin exam. I would highly recommend him to someone in need of a dermatologist!
Dr. Hoover has taken wonderful care of my entire family. My father had quite a few skin cancers that Dr. Hoover removed and now he takes care of all of us. Can’t speak highly enough of him.
I had an appointment 2/28/2022 at 9:15 a.m. I received a call as I was leaving home and was told the office had to cancel my appointment and I should call to reschedule. I called 3/7/2022 in an attempt to reschedule. She clearly could not …
I had waited close to three weeks to see Dr. Sun. I was called back to the exam room on time and was treated very nice by the nurse who took be back. However, I waited in that room for close to 30 min with no one checking on me. It was …
To have a doctor and staff that care about you is a rare thing today. Thank GOD that Dr Hoover and his staff are the real deal. They genuinely care for and about you. They listen and keep you informed about their finding. I highly recommend them.
Dr. Walther and staff are easy to communicate with, personable and professional.
The staff were wonderful and Dr Coch is the best. She checked everywhere and took off some “age spots”. I feel much better knowing that someone is watching all the changes on my skin as I get older. Thanks to everyone especially the “lead” at the front desk. She made me feel right at home first thing!
My first visit, and I was very unpleased with the care I received. The doctor was very clearly rushing. I didn’t feel I had time to discuss anything with her, and I left with a few things she had thrown out that it could be but didn’t …
If you are elderly, they only help if it is biopsied first. They tell you the lotions to buy for bumpy skin or dry skin or redness, they are over the counter. My PCP gave me the stuff to use before the visit.
Worked on my father’s face did a excellent job also so kind and friendly with the older people !!!
Appointments run pretty much according to schedule. Friendly receptionists. Competent medical staff. Dr. Roche is personable, professional and efficient!
UPDATE 11/1/2022: …
I never got past the scheduling dept after calling to reschedule my appointment. The person who was in training asked me at least 5 times why I needed a female doctor, I told her I have some moles and she kept wanting to know where the …
Dr. Sumner is a very caring physician. He’s up to date and explains everything about your problem. He will do further testing if necessary to make absolutely sure the best course of treatment. The office is very clean and well run.
Very clean, Office staff were johnny on the spot. I was here for the dreaded full body exam. Well the assistant gave me the gown, turned 2 heaters in. Boy, between the gown and the concrete floors I was kept warm making my few minutes wait …
All the that work their are very friendly. The Dr, I see is Dr. Slater. I solely true his input concerning my my health. He really does show that he cares about his patients.
Dr Roche is awesome. His staff is very professional and personable. Joe has taken excellent care of me for over 30 years. …
Dr. Mehta is phenomenal! I love my visits with her for skin checks and injectables. She takes time to make sure I’m certain on what I want and to discuss all options. …
Came here because of a supposed good reputation to help my infant. It took a month to get in, only to find out the doctor had cancelled and we needed to reschedule after we arrived. …
Here with Dalton (my 7 month old son) to have his Angel Kiss looked at,
I’m sorry but Dalton hasn’t even been seen and I’m already disliking this …
If you call to make or change an appointment, expect to wait an EXTREMELY LONG TIME on the phone! I called to change an appointment and waited for over 15 minutes and still no one answered the call. You just get to listen to advertising …
This office is very nice and friendly, the drs are caring and compassionate. I really couldn’t say enough about how amazing everyone I’ve met here is!
My 14 year old has had several procedures done by Dr.Wever. He always comes in the room with such a great attitude that is very contagious. We absolutely love Dr.Wever and his staff. Everyone is very caring, gentle and friendly, highly recommended.
Dr. Mehta! I’ve always had great experiences here. She never judge when it comes to finances and tries to make a good plan tailored to me. Today with nurse Neka I had a great experience and felt very taken care of. Thanks to the front desk staff as well, always very pleasant
I’ve seen Dr. Koch for over a year now and have nothing but great things to say about her. She genuinely cares about her patients progress and input on their concerns. However, I cannot say the same about the scheduling personnel on the …
Saw Dr. Roy for the first time and love her already! She took her time with me and listened and even went beyond what I was there for and did extra to remove a mole. All of the ladies up front and the young lady helping the dr were sweet as can be as well!
The worst dermatology group experience you could ask for!!!!! I am working solo, mom, and cannot get off before 5 o’clock. My 10-year-old daughter needed a wart removed from her elbow. I called to schedule her appointment and asked …
I have been going to this office for over 20yrs, seeing the same doctor and he is truly amazing! Not one compliant about him!
However the office only cares about the CDC audits for the office. I can not …
Dr Sun makes me feel very comfortable. She is the only Dermatologist that has worked with & treated my skin successfully. We tried different options that helped but wasn’t a true success. She didn’t give up even though I felt like I wanted. …
I recently visited Dr. Hoover for a check of various spots on my skin. I don’t believe I’ve ever visited a doctor that was so thorough, and kind. Not only is he interested in the medical reason for the visit, he is interested in the person …
Dr. Chip Hoover has been my Dermatologist for many years and has always provided excellent care for my family and me. He is caring, patient focused and always takes ample time to thoroughly address my concerns. …
I have been waiting 3 months for a scheduled appointment here. I show up at my appointment time and they have canceled my appointment without notice. The receptionist told me that the notes stated they’d called a month ago once, but were …
There are two entrances building A& B. I see Dr. Hoover in building B. Staff has always been very helpful, professional and friendly. Always answer my questions and explain clearly what they see and how they suggest taking care of issues. …