Trying to get a quote on an MRI, the receptionist “Melissa” left me on hold heard a lot of good things about the services here but not impressed so far.
My surgeon at Mass Eye and Ear was treated so rudely by one of the staff when she called for info. This is DERRY. NH not Boston you don’t have the credentials to be rude
The worst place to go for any imaging services. They do not tell you the whole cost upfront even when requested. They also required payment upfront even though I had insurance.
Technician was very professional and made me feel as comfortable as possible as this was my very first mammogram. She explained what she was doing and why.
They mislabeled my mammogram films and a doctor at Dartmouth Hitchcock was the one to discover it (thankfully). In another occasion my biopsy was mishandled (the doctor didn’t even sanitize anything and the tech had to grab the ultrasound …
Quick efficient X-rays. Consideration given of my mobility issues. I would have liked clearer explanation of X-ray showed as related to my back muscle injury.
Had to xray a knee after a Derry Medical visit upstairs. Short wait in the somber waiting room, then off to the X-ray lab with Linda. She slipped me into a humungous pair of paper shorts for picture time. Click Click I was done. What more could you want..
Quick, easy and painless! Came in for abdominal pain and came feeling basically the same, but I didn’t have to get fingers up my butt and had this done instead 🙂
I’ve had several MRIs in the last few years and of the three places that I used, Derry Imaging Center was by far my favorite. They consistently have the shortest wait time for an appointment.
This review pertains to my wife’s experience. The staff was professional yet friendly and took the time to make sure my wife was comfortable during the procedure.
Excellent new facility, fabulous medical staff, good prices. None of which is any good if you don’t get the cd. Front office not dependable. Was told I could take a cd with me-‘wasn’t available.’. Was supposed to be mailed. Didn’t …
Aside from a last minute cancellation due to a misscheduling of the wrong doctor all went well on my actual visit. Friendly and efficient and providing me with all info I wanted/needed
Great experience both times on same day. Staff courteous, answered questions, knowledgeable. Made sure of.my comfort. Short wait time
from receptionist to imaging . Thank you.
Jean (sp) made me totally at ease and completed her work while continuing to talk with me about mutual interests. Very knowledgeable and likes what she does.
The woman that took care of me was great, she explained everything to me and was patient and kind. I felt embarrassed at times and she put me at ease. She deserves a raise.
I have been going to Derry Imaging in Derry for several years. I’ve had mammograms, ultrasounds, an echocardiogram and an MRI. I have never had a bad experience there. Staff was knowledgeable and informative and kind. Service was timely.
Called different places trying to decide if I want a high deductible plan. Used a no contrast MRI of the brain as the service I wanted quoted to get an idea of different costs. Used the online service and received a quote in ~15 mins. Not …
I went to Derry imaging for my mammogram. Check in was easy, staff called me in on time, and the technician was professional, courteous, and knowledgeable. Great job staff. Thank you
Staff is always pleasant and empathetic. Appointments made quickly, convenient hours, short wait. I do wish you could get better hospital gowns, however!
I went in for an ultrasound this morning and I was a wreck and full of worry. My ultrasound tech (Denise) was AMAZING! She helped calm me down and made it a very light and calming experience.
Walked in to a nearly empty waiting room, yet still had to wait a few minutes in line all by myself before being asked to counter. I gave my name and date of birth minus the year. She asked for the year, I’m thinking to myself, there are …
These ladies make something not terribly fun (getting a MRI) a really smooth and nice experience. They did their best to make me comfortable and I really appreciate it.
The staff members were welcoming & polite. The wait time was short. I have had wonderful technicians every time I have been there who have very pleasant personalities & are very good at what they do.
I absolutley love the people at DMC but the Imaging/billing center has been absolutley HORENDOUS. I had a baby that had 2 ultrasounds. When they first billed my insurance he wasn’t added on yet. The child was then added. I informed them to …
The staff was kind and understanding of my nerves and fears of having the MRI they Imade sure I was ok between scans. The new MRI machine makes the process easier as it isn’t as cramped or as loud.
Yesterday my husband went to NE Heart and was on time, yet,the according to him, the tech was abrupt and didn’t give him proper instructions, just handing him the diary pamphlet. Today he returned to have the monitor removed. He found the …
The lady that took me was bro a room to go over my paperwork and ask me more questions , was not that friendly! However, the rest of my visit was excellent! Stephanie, that gave me the MRI, was friendly, professional and knowledgeable!
The staff was truly wonderful. They were so sweet and understood my circumstances and did all they could to help me through my MRI. No judgement just sweet and helpful. I’m not usually so helpless so I felt foolish and they made sure I …
Usually a short wait time. The staff is nice and move along efficiently. From X-ray to Echocardiogram they do it. I have always been treated great and the results come back quickly.
I do not recommend Derry Imaging. I have had two recent scans (CT and MRI) at both their Derry and Bedford locations (in the last 2 months) due to insurance constraints and found it to be very unprofessional and unreliable. On both …
Update: I was able to get in touch with the office manager finally and he was very friendly and helpful. He apologized for the situation that occurred and informed me that I would only be charged the difference between the MRI with …
Great experience, easy to schedule, timely check in, friendly technologists. Ali did a great job assisting Dr Tauro and Darlene and Stephanie from MRI were friendly and helpful.
I had to visit Derry Imaging two days in one week. Different people each visit. Same kindness and same helpfulness. I have anxiety and speech issues and they were very patient with me. I highly recommend Derry Imaging! Oh, also I got cool black t-shirt ❣️
I recently went to Derry Imaging in Derry, NH for the first time.
I had a couple of mammograms and an ultrasound, which then required a biopsy.
Not only was I impressed by this state-of-the-art facility, but I absolutely …
Had to Have an emergency ultrasound to eliminate the possibility of a blood clot.
The technician, Olivia, was very kind and attentive to my comfort. Thank you
Great location right off the highway, Staff members very helpful, I asked at my check- in about price for another procedure.She happily got me that information. The technician was very professional & super friendly.Chatted me right up,so I …
From walking through the door, to having my procedure, and everything in-between everyone was very professional, pleasant, caring, and helpful. Everything was explained to me beforehand and also as I was having the procedure. I highly recommend Derry Imaging Center 💖 …
Fast, efficient, and thorough. The technician explained every component of the X-ray procedure and guided me through the process. Calming and very careful for sure.
I went to the Bedford office -the technicians are very nice & accommodating! I am claustrophobic, so made things more tense, never mind that I just had surgery on my ankle a few weeks prior so I was limited mobility-wise. I was having an …
Great customer service! The team at Derry Imaging are very compassionate and caring. Overall, they made was would normally be a stressful situation, a quick and painless event. Thank you!
Update: Due to my original post, I was contacted by Lauren of Derry Imaging who had my test images sent immediately to my Dr. FYI images are sent/shared only when requested. Who knew? …
Had a biopsy and all was handled efficiently. I want to thank Erika for her personal attention to me, feeling very nervous about the procedure but she and Mel made me feel very comfortable. Thank you!
Derry Imaging workers made me feel very comfortable during my mammogram. I was very nervous and they helped me through the whole test with care. The treated me with great care. Thank you
Derry Imaging administration is horrible. They failed to get the Insurance Pre-authorization. When they told me I hadn’t met my deductible and told me what I had to pay I did so in good faith. Because they messed up I am out of 500 because …
When I checked in, apparently the woman who took my information mixed up my first and middle names. When the radiologist came out looking for “Charles” I didn’t know that she was actually looking for me. After she called the name a few …
Everyone was so nice and professional… from the very first point of contact on the phone, to the scheduling and insurance authorizations as well as throughout the entire two hour appt.
Highly recommend.
Quick & easy checkin; procedure started on time; ultrasound tech was informative and kind (and funny); no checkout needed; I was in and out in less than 15 minutes. Plus, it’s lower cost than the competition.
I accessed services for my first mammogram as I just turned 40. The tech that did the procedure was the best ever! I was So nervous as this was my first ever. She made me feel comfortable from the minute I walked in the room. I would …
If you have the chance go on the CT scan ride! It’s great! Smooth ride and you can watch your innards while you’re on it! The whole place is a blast! Staff are great, friendly and professional. Only issue I had was on the MRI ride, …
I was a walk in and check in was smooth. I was called within 10 minutes. My technologist, Ruthie was pleasant and made me feel at ease. The whole process was easy and quick. I would definitely recommend this facility
So nice and caring. Set up for covid was good and mask wearing. I’ve always loved this place and mammogram too W Debbie . All professional and all super kind and never treat you like a number. I am never afraid to go there! Thank you Staff at Derry Imaging ! Please never change. 🙂
Very friendly and polite! The tech was very reassuring and explained everything well without feeling rushed. One of the best medical experiences I’ve ever had. You could tell they care:)
The person who conducted my CT Scan was professional and caring. It was a highly unpleasant experience for me and she made it so much less so. I feel terrible that I can’t remember her name. Will share with my doctor; perhaps my doctor can share my gratitude with her.
Love your updated equipment, much more comfortable. Pleased with both Shannon who did my mammogram and the guy who did the bone density. Very professional people and I felt quite comfortable at all times.
Very friendly, professional and patient. I was nervous about getting a prostate MRI but they put my mind to rest and gave me a exceptional experience. Would highly recommend to other patients.
The office is well run. I did no wait long for my appointment. When I’ve had no appointment I’ve still.been taken in quickly. Everyone is friendly and helpful. My only complain would be some are very soft spoken and I’m losing my hearing! They did speak up when asked.
Derry Imaging location in Derry, NH was used for routine annual screening which was scheduled 6 months in advance. This appointment had to be rescheduled because I had a Covid-19 booster the prior week. This was not communicated to me …
From start to finish staff was super friendly. They squeezed me in and got me in and out in maybe 30 minutes, and on the heels of a holiday weekend. I was so impressed and thankful for their professionalism, from the front office to the x-ray and ultrasound techs, easy 5 star treatment! Thank you!
Check in was fairly smooth. There is one person. Who is extremely rude to patients coming in the office to check. She has no people skills and would spend more time talking loudly with other staff behind the desk and not trying to …
The women that I encountered @ Derry Imaging were all professional & amazingly courteous!
I went in for a mammogram due to a concern that I was having so needless to say …
Be warned: they DO NOT SEND IMAGES TO YOUR SURGEON!! The MRI techs and nurses have always been fantastic, friendly and compassionate. 6 stars for their staff and I’ve had a few scans there but they are the only MRI center in our area that …
I was treated well. Although the litany of questions that have to be asked multiple times is a bit much. I had a head MRI at 7:00pm that I was assured would be looked at by a radiologist first thing in the morning and that I would receive a …
All went well. I actually was scheduled for 2 tests and I was taken right away. After the 1st test, I only had to wait a few minutes till the tech finished with the patient she had. Both techs better very nice, friendly and kept me comfortable. I’ve always had good experiences with Derry Imaging – have gone there for years.
My visit to Derry Imaging Center went very well. Check-in was easy and my wait was not bad. I was fourth in line and my wait was about 8 minutes. The X-ray technician was very professional, courteous and helpful. I really appreciate their service. I highly recommend Derry Imaging Center.
Check-in was fast, easy and the person who processed it was very pleasant.
The technician who performed the scan was very professional & made sure I was comfortable. We got on so well, we had a good laugh with each other. After the …
It was a great experience. My appointment was for 8:15 and i didn’t wait long before the lady from x-Ray came and got me. She was so lovely and efficient. I was so relaxed. The Radiologists was wonderful. It was very relaxing and he made …
Janene did a wonderful job with my routine mammogram today! She called me into the examination room very quickly and explained the procedure for each x-ray fully. She was very patient and gentle-much appreciated!
The front desk staff could be friendlier in their patient engagement of the whole process of making the appointment to picking up CD of the images. Some front desk staff seemed to need more training or were newer, being unaware of “rules” …
It was a very pleasant experience. I forgot the tech’s name but she was amazing. I got the results during that visit. That is the 2nd exp I have had there and the first one was a PET scan and I had Melissa, I think , she was great also! I …
Melissa offered exceptional customer service to help sort out transfer of records from another imaging center to Derry, Bedford. After a bunch of run around from the other facility, I contacted the Derry Office and Melissa promised she …
Mixed feelings on 2 recent visits. Mammogram experience was great. Very clean, professional and courteous. Received the results quickly. The week prior I had a pelvic ultrasound. The tech was unable to locate my ovaries. She didn’t say …
Recently switched to DMC Primary Care and their Medical Imaging. While the actual doctors and techs are good, their front desks are horrible. …
Thank you for your response. You guys are awesome.
Always friendly
Very friendly
Such friendly staff!
In and out in 20 min
Excellent service and personnel!
Wonderful staff!
Top Notch
Convenient
Convenient, on time and professional
Everyone friendly, respectable
Incredibly friendly and caring!
Incompetent billing and the ability to send prescriptions properly
On time and professional
Very efficient and personable
Very professional and helpful
Pleasant experience
Always great and on time.
Very friendly and efficient.
Right on time, very professional services
Very efficient job…
Technician was so nice!!
Very please..felt in good hands
Personel provide a very professional service.
Knowledgeable efficient / nice facilities
Quick efficient friendly and clean.
Friendly staff- fast processing
Always a great experience visiting here.
My tech was timely, friendly, and skilled.
No problems everything went well
Very short wait. Went fast.
Quick turn around. Great staff.
Very little waiting and great people
Very prompt and pleasant, helpful staff
Tech was great. Friendly and informative.
The staff is friendly and I was seen on time
Derry imaging is not only a great place and the people are wonderful
Very kind, patient & relaxing tech
Very friendly staff! Quick to assist and very knowledgeable.
Quick check in, minimal wait, friendly and efficient technician.
Unable to give any results after 48 hours when promised to give results within 24 hour or less.
On time, clear instructions and my tech was terrific.
On time, friendly, clean, explained everything and caring staff 👍👍 …
Professional. Compassionate, attentative. Very pleasant experience, Thank-You.
I waited over an hour but was told that it was an odd busy day – the day after MLK Day.
What a wonderful group.. so caring.. treat you like personal family…
Extremely helpful finding appointments to suit me and friendly staff.
I have found Derry Imaging to be a first rate facility that is both professional and concerned for patient’s needs.
The mammogram technician was extremely kind and put me at ease.
They all are very kind and knowledgeable it’s always a really good experience
Trying to get a quote on an MRI, the receptionist “Melissa” left me on hold heard a lot of good things about the services here but not impressed so far.
Service was exactly as it should be. Friendly, kind, professional. Well done!
Excellent service, very quick and organized. Multiple locations. Highly recommended.
Very pleasant and knowledgeable nurse/tech, highly recommend
Great bunch of people that work there they always take great care you🙂 …
Wonderful job tech was so nice.
Super employees, super friendly, made me feel comfortable.
I had a great experience here. Great staff and easy check in
Very painful but very fast. Literally over in five minutes.
I’ve needed DIC more than most, pneumonia , bilateral pulmonary embolism and now a knee issue, top notch all the way .
Prompt, professional, and Covid compliant. Had a great experience. Would recommend.
Best place
The entire staff from check in to exiting was very professional.
The price is awesome and they are very caring and professional…They use some of the same radiologists as SNMC which charges far more..
Amazing group of people at Derry Imaging. Helped keep me calm during my MRI.
Got x rays and they put them on a CD now i can’t download or send them without going back to Derry .
They are great. I’ve been to Derry and Bedford locations and I can’t say enough on how great the staff are.
Friendly staff, experience was nice and easy, and pretty quick. Thanks!
My first experience with MRI was good because of very pleasant and helpful staff, specially Stephanie!
Everything was done safely. There was little waiting and very professional. I was impressed.
I had a very pleasant experience with Derry imaging very fast and professional
As uncomfortable as a mammogram is (and it was uncomfortable), I couldn’t have felt more at ease. Thank you!!!
The staff was friendly and the work was performed in a timely manner.
Great front desk lady and lady that did my test was great very friendly made me feel comfortable
It was easy to get seen in a timely manner. Staff was very nice.
My appointments are always convenient and I never long. Plus everyone there is friendly and helpful.
Derry imaging is there when you need them. They provide professional service and treat everyone with care and kindness.
So professional. So friendly. Put me at ease. The nicest people ever
In and out in less than 10 minutes. Every experience should be so good!
Techs were very informative of procedures. Visits were quick & on time.
I was taken right away, the experience was quick and the staff was very friendly.
Cathy my tech person was wonderful! She was friendly and punctual!
I’ve used Derry Imaging for many years and the great service, courteous and professional staff is why I keep coming back.
I was in a wheelchair with vertigo. I was treated with the utmost care and respect.
I all way have a great experience and the people are so great!! They ladies are so sweet as well . Thanks for all you people do for us all 💘💘 …
Always have a good experience at Derry Imaging, pleasant and professional staff.
Carolyn and Peter were fantastic as well as the reception for the outpatient/registration.
Timely appt. Friendly staff, and wonderful Tech Ginny who ran my test!!
The staff were friendly helpful and had a great attitude. Very professional staff. I would recommend to anyone.
DR. JOHN DALEY and staff of Derry Imaging Center are as professional as you can get. My vist there was great 👍 …
They took great care with me while getting my knee X-ray.
It was quick it was delightful it was pleasant the girl was very nice and I got out of there with a smile on face
Upon checking in, there is no privacy with confirming your identity. The people in the waiting area can hear everything. HIPPA is not protected .
My surgeon at Mass Eye and Ear was treated so rudely by one of the staff when she called for info. This is DERRY. NH not Boston you don’t have the credentials to be rude
Great team! From setting the appointment to the technician, everything was excellent.
Very friendly, professional staff who make your experience a positive one!
Always a positive experience. Staff is informative, friendly but always professional. I have been going there since 1999.
They were very kind to me , I would recommend Derry Imaging Center to everyone
Great people easy to work with knew what they were doing and handled me with compassion and empathy
Prompt , courteous and efficient service. A great experience, would definitely recommend to anyone.
The worst place to go for any imaging services. They do not tell you the whole cost upfront even when requested. They also required payment upfront even though I had insurance.
The staff are very kind. Their equipment they use is state of the art.
Very good experience with getting imaging, could be a little faster getting the results to my Dr., but great experience overall
Technician was very professional and made me feel as comfortable as possible as this was my very first mammogram. She explained what she was doing and why.
Excellent experience- they were prompt and very kind. We use Derry imaging for the entire family
The ladies at the Derry location are amazing. They go out of your way to make you feel comfortable.
Quickly taken in for my ultrasound. The technician was kind and helped me being profoundly hearing impaired.
They mislabeled my mammogram films and a doctor at Dartmouth Hitchcock was the one to discover it (thankfully). In another occasion my biopsy was mishandled (the doctor didn’t even sanitize anything and the tech had to grab the ultrasound …
Great receptionist very helpful.
The tech for mammogram was excellent.
Awesome staff. Check in swift and efficient. Tech was friendly, efficient, and talked me through everything she was doing.
Quick efficient X-rays. Consideration given of my mobility issues. I would have liked clearer explanation of X-ray showed as related to my back muscle injury.
Had to xray a knee after a Derry Medical visit upstairs. Short wait in the somber waiting room, then off to the X-ray lab with Linda. She slipped me into a humungous pair of paper shorts for picture time. Click Click I was done. What more could you want..
The staff was very pleasant and made my MRI comfortable for me.
All the personal were more than accommodating could not do enough to make it a pleasant experience
Very professional x-ray tech. He explained everything as he went along.
I would recommend Derry Imaging Center.
Horrible wait time, no one was called for over 40 min with 6 of us in the waiting area. No one was helpful. Not organized.
Staff are very friendly and professional. My experience was very good with derry imaging!
The staff was very friendly an accurate on my appointment time I had no problems they make
Quick, easy and painless! Came in for abdominal pain and came feeling basically the same, but I didn’t have to get fingers up my butt and had this done instead 🙂
Reception was friendly, knowledgeable, and cheerful.
The X-ray technician was professional, relaxed, and patient. …
Check in was done in a timely fashion and I was seen without too much of a wait. Kind and courteous staff.
Did not have to wait at all Technician was wonderful
I’ve had several MRIs in the last few years and of the three places that I used, Derry Imaging Center was by far my favorite. They consistently have the shortest wait time for an appointment.
This review pertains to my wife’s experience. The staff was professional yet friendly and took the time to make sure my wife was comfortable during the procedure.
On time and very prompt. Nice staff and welcoming.
Made to feel comfortable from start to finish.
Friendly and attentive staff. My experience was much more relaxing because of the wonderful staff.
The staff is amazing! They were so kind and caring while remaining professional
Very personable and professional. I am a new patient and new Derry resident, staff calmed my nerves and simply made me 😀 smile …
Excellent customer service!
Eric, extremely polite and professional personable!
Eric, the X-ray tech.
My test was done on time and the technician was very friendly, courteous and perform the test and answered my questions. very good experience
Excellent new facility, fabulous medical staff, good prices. None of which is any good if you don’t get the cd. Front office not dependable. Was told I could take a cd with me-‘wasn’t available.’. Was supposed to be mailed. Didn’t …
There all about money ! If you don’t have it they can’t help you !!!
I had to have an echocardiogram. The staff, genie was really professional and very friendly and did her job great made me feel comfortable.
Pleasant, calming and kind. Quick and efficient. I am always impressed with the professionalism of Derry imaging group.
Aside from a last minute cancellation due to a misscheduling of the wrong doctor all went well on my actual visit. Friendly and efficient and providing me with all info I wanted/needed
Very kind and explained everything that was happening. Made sure I was comfortable.
Great experience both times on same day. Staff courteous, answered questions, knowledgeable. Made sure of.my comfort. Short wait time
from receptionist to imaging . Thank you.
Jean (sp) made me totally at ease and completed her work while continuing to talk with me about mutual interests. Very knowledgeable and likes what she does.
The woman that took care of me was great, she explained everything to me and was patient and kind. I felt embarrassed at times and she put me at ease. She deserves a raise.
Fast and friendly! Appointment was right on time, and completed quickly. Tech explained the procedure thoroughly. Highly recommend.
I have been going to Derry Imaging in Derry for several years. I’ve had mammograms, ultrasounds, an echocardiogram and an MRI. I have never had a bad experience there. Staff was knowledgeable and informative and kind. Service was timely.
Called different places trying to decide if I want a high deductible plan. Used a no contrast MRI of the brain as the service I wanted quoted to get an idea of different costs. Used the online service and received a quote in ~15 mins. Not …
I went to Derry imaging for my mammogram. Check in was easy, staff called me in on time, and the technician was professional, courteous, and knowledgeable. Great job staff. Thank you
Easy check in, no wait. Employees are very welcoming and friendly. Very happy with the convenience and atmosphere!
Staff is always pleasant and empathetic. Appointments made quickly, convenient hours, short wait. I do wish you could get better hospital gowns, however!
I went in for an ultrasound this morning and I was a wreck and full of worry. My ultrasound tech (Denise) was AMAZING! She helped calm me down and made it a very light and calming experience.
Walked in to a nearly empty waiting room, yet still had to wait a few minutes in line all by myself before being asked to counter. I gave my name and date of birth minus the year. She asked for the year, I’m thinking to myself, there are …
These ladies make something not terribly fun (getting a MRI) a really smooth and nice experience. They did their best to make me comfortable and I really appreciate it.
The staff members were welcoming & polite. The wait time was short. I have had wonderful technicians every time I have been there who have very pleasant personalities & are very good at what they do.
Always a pleasant experience at Derry Imaging. The Techs are so nice and compassionate. I would not go anywhere else. Thank you
I absolutley love the people at DMC but the Imaging/billing center has been absolutley HORENDOUS. I had a baby that had 2 ultrasounds. When they first billed my insurance he wasn’t added on yet. The child was then added. I informed them to …
The staff was kind and understanding of my nerves and fears of having the MRI they Imade sure I was ok between scans. The new MRI machine makes the process easier as it isn’t as cramped or as loud.
They never called to confirm appointment or review what to expect, etc. Tech was nice and checked in during my MRI, so giving 3 stars.
They:
– Don’t react at all to appointments scheduled through the website (no confirmation e-mail, no one reaching out by phone, nothing) …
Yesterday my husband went to NE Heart and was on time, yet,the according to him, the tech was abrupt and didn’t give him proper instructions, just handing him the diary pamphlet. Today he returned to have the monitor removed. He found the …
The lady that took me was bro a room to go over my paperwork and ask me more questions , was not that friendly! However, the rest of my visit was excellent! Stephanie, that gave me the MRI, was friendly, professional and knowledgeable!
The staff was truly wonderful. They were so sweet and understood my circumstances and did all they could to help me through my MRI. No judgement just sweet and helpful. I’m not usually so helpless so I felt foolish and they made sure I …
Usually a short wait time. The staff is nice and move along efficiently. From X-ray to Echocardiogram they do it. I have always been treated great and the results come back quickly.
Very efficient from the front desk to the tech in the x-ray room. Very professional and kind. I appreciate how they treated me.
I do not recommend Derry Imaging. I have had two recent scans (CT and MRI) at both their Derry and Bedford locations (in the last 2 months) due to insurance constraints and found it to be very unprofessional and unreliable. On both …
Update: I was able to get in touch with the office manager finally and he was very friendly and helpful. He apologized for the situation that occurred and informed me that I would only be charged the difference between the MRI with …
I have been going here for years and they are always so friendly and professional, from the front desk to the techs they make you feel comfortable.
Efficient, professional. Helped me feel calm.
Great experience, easy to schedule, timely check in, friendly technologists. Ali did a great job assisting Dr Tauro and Darlene and Stephanie from MRI were friendly and helpful.
I had to visit Derry Imaging two days in one week. Different people each visit. Same kindness and same helpfulness. I have anxiety and speech issues and they were very patient with me. I highly recommend Derry Imaging! Oh, also I got cool black t-shirt ❣️
I recently went to Derry Imaging in Derry, NH for the first time.
I had a couple of mammograms and an ultrasound, which then required a biopsy.
Not only was I impressed by this state-of-the-art facility, but I absolutely …
Had to Have an emergency ultrasound to eliminate the possibility of a blood clot.
The technician, Olivia, was very kind and attentive to my comfort. Thank you
Great location right off the highway, Staff members very helpful, I asked at my check- in about price for another procedure.She happily got me that information. The technician was very professional & super friendly.Chatted me right up,so I …
From walking through the door, to having my procedure, and everything in-between everyone was very professional, pleasant, caring, and helpful. Everything was explained to me beforehand and also as I was having the procedure. I highly recommend Derry Imaging Center 💖 …
I was nervous.
Everyone one there treat patient’s with kindness and understanding . Made having the test less nerve wracking. …
Fast, efficient, and thorough. The technician explained every component of the X-ray procedure and guided me through the process. Calming and very careful for sure.
I went to the Bedford office -the technicians are very nice & accommodating! I am claustrophobic, so made things more tense, never mind that I just had surgery on my ankle a few weeks prior so I was limited mobility-wise. I was having an …
Great customer service! The team at Derry Imaging are very compassionate and caring. Overall, they made was would normally be a stressful situation, a quick and painless event. Thank you!
Update: Due to my original post, I was contacted by Lauren of Derry Imaging who had my test images sent immediately to my Dr. FYI images are sent/shared only when requested. Who knew? …
Had a biopsy and all was handled efficiently. I want to thank Erika for her personal attention to me, feeling very nervous about the procedure but she and Mel made me feel very comfortable. Thank you!
Derry Imaging workers made me feel very comfortable during my mammogram. I was very nervous and they helped me through the whole test with care. The treated me with great care. Thank you
Derry Imaging administration is horrible. They failed to get the Insurance Pre-authorization. When they told me I hadn’t met my deductible and told me what I had to pay I did so in good faith. Because they messed up I am out of 500 because …
When I checked in, apparently the woman who took my information mixed up my first and middle names. When the radiologist came out looking for “Charles” I didn’t know that she was actually looking for me. After she called the name a few …
Everyone was so nice and professional… from the very first point of contact on the phone, to the scheduling and insurance authorizations as well as throughout the entire two hour appt.
Highly recommend.
Quick & easy checkin; procedure started on time; ultrasound tech was informative and kind (and funny); no checkout needed; I was in and out in less than 15 minutes. Plus, it’s lower cost than the competition.
I accessed services for my first mammogram as I just turned 40. The tech that did the procedure was the best ever! I was So nervous as this was my first ever. She made me feel comfortable from the minute I walked in the room. I would …
If you have the chance go on the CT scan ride! It’s great! Smooth ride and you can watch your innards while you’re on it! The whole place is a blast! Staff are great, friendly and professional. Only issue I had was on the MRI ride, …
Great experience. Was super nervous, but all the techs and Dr. put me at ease. Communication before and after appointment has been great.
I was a walk in and check in was smooth. I was called within 10 minutes. My technologist, Ruthie was pleasant and made me feel at ease. The whole process was easy and quick. I would definitely recommend this facility
So nice and caring. Set up for covid was good and mask wearing. I’ve always loved this place and mammogram too W Debbie . All professional and all super kind and never treat you like a number. I am never afraid to go there! Thank you Staff at Derry Imaging ! Please never change. 🙂
Very friendly and polite! The tech was very reassuring and explained everything well without feeling rushed. One of the best medical experiences I’ve ever had. You could tell they care:)
The person who conducted my CT Scan was professional and caring. It was a highly unpleasant experience for me and she made it so much less so. I feel terrible that I can’t remember her name. Will share with my doctor; perhaps my doctor can share my gratitude with her.
Love your updated equipment, much more comfortable. Pleased with both Shannon who did my mammogram and the guy who did the bone density. Very professional people and I felt quite comfortable at all times.
Very friendly, professional and patient. I was nervous about getting a prostate MRI but they put my mind to rest and gave me a exceptional experience. Would highly recommend to other patients.
The office is well run. I did no wait long for my appointment. When I’ve had no appointment I’ve still.been taken in quickly. Everyone is friendly and helpful. My only complain would be some are very soft spoken and I’m losing my hearing! They did speak up when asked.
Derry Imaging location in Derry, NH was used for routine annual screening which was scheduled 6 months in advance. This appointment had to be rescheduled because I had a Covid-19 booster the prior week. This was not communicated to me …
From start to finish staff was super friendly. They squeezed me in and got me in and out in maybe 30 minutes, and on the heels of a holiday weekend. I was so impressed and thankful for their professionalism, from the front office to the x-ray and ultrasound techs, easy 5 star treatment! Thank you!
Check in was fairly smooth. There is one person. Who is extremely rude to patients coming in the office to check. She has no people skills and would spend more time talking loudly with other staff behind the desk and not trying to …
The women that I encountered @ Derry Imaging were all professional & amazingly courteous!
I went in for a mammogram due to a concern that I was having so needless to say …
Be warned: they DO NOT SEND IMAGES TO YOUR SURGEON!! The MRI techs and nurses have always been fantastic, friendly and compassionate. 6 stars for their staff and I’ve had a few scans there but they are the only MRI center in our area that …
I was treated well. Although the litany of questions that have to be asked multiple times is a bit much. I had a head MRI at 7:00pm that I was assured would be looked at by a radiologist first thing in the morning and that I would receive a …
All went well. I actually was scheduled for 2 tests and I was taken right away. After the 1st test, I only had to wait a few minutes till the tech finished with the patient she had. Both techs better very nice, friendly and kept me comfortable. I’ve always had good experiences with Derry Imaging – have gone there for years.
My visit to Derry Imaging Center went very well. Check-in was easy and my wait was not bad. I was fourth in line and my wait was about 8 minutes. The X-ray technician was very professional, courteous and helpful. I really appreciate their service. I highly recommend Derry Imaging Center.
Check-in was fast, easy and the person who processed it was very pleasant.
The technician who performed the scan was very professional & made sure I was comfortable. We got on so well, we had a good laugh with each other. After the …
It was a great experience. My appointment was for 8:15 and i didn’t wait long before the lady from x-Ray came and got me. She was so lovely and efficient. I was so relaxed. The Radiologists was wonderful. It was very relaxing and he made …
Janene did a wonderful job with my routine mammogram today! She called me into the examination room very quickly and explained the procedure for each x-ray fully. She was very patient and gentle-much appreciated!
The front desk staff could be friendlier in their patient engagement of the whole process of making the appointment to picking up CD of the images. Some front desk staff seemed to need more training or were newer, being unaware of “rules” …
It was a very pleasant experience. I forgot the tech’s name but she was amazing. I got the results during that visit. That is the 2nd exp I have had there and the first one was a PET scan and I had Melissa, I think , she was great also! I …
I felt comfortable with the technician because she was around my age or older. She was professional and knowledgeable.
Melissa offered exceptional customer service to help sort out transfer of records from another imaging center to Derry, Bedford. After a bunch of run around from the other facility, I contacted the Derry Office and Melissa promised she …
Mixed feelings on 2 recent visits. Mammogram experience was great. Very clean, professional and courteous. Received the results quickly. The week prior I had a pelvic ultrasound. The tech was unable to locate my ovaries. She didn’t say …