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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Dr actually refused to provide service to a patient with acute back pain. Wouldn’t provide tests or even provide medication for pain or a muscle relaxant. A resident thinking she knows everything. Go to an ER that cares.
Took my daughter in with abdomen pain, found out she has kidney stones the first night they gave he ibeprophin which didn’t help at all, we were told if it got worse to being her back which we did tonight after she couldn’t stand up …
Go to this hospital at your own risk. The most unprofessional unfriendly staff (ever). Have no idea how to deal with people. People with no masks going in out the emergency entrance. I wouldn’t recommend this hospital to my worst enemy.
In a 12hr duration I had to revisit due to absys n face was given perscript of penicillin only to walk back in eyes shut face excruciating pain, a simple incision could have relieved problem. No medication nor concern no inquiry on how I was getting home only getting patience in & out truly saddening, I’m now in route to Eisenhower.
My experience with Dr. Spektor was perhaps the best I’ve had with a medical professional in my life. He made my experience comfortable and I felt reassured and trusted his ability to care for my ailment. He was incredibly confident. If there is a medical professional that I would recommend it would be him!
Just had an emergency appendectomy. Amazing trauma surgeon, Dr Paz, performed the operation. Hospital was spotless and the nurses were the most attentive, knowledgeable I’ve ever had. Very comforting.
My wife had an emergency Laparoscopic Cholecystectomy (gallbladder removal) performed by Dr. Spektor. Dr. Spektor provided an excellent, no-nonsense approach to the procedure. He personally called me immediately after the surgery to …
We would like to thank everyone who helped assist our grandmother on the 4th floor SNF during her stay.. Kindness was shown you can tell who genuinely love their job…May God continue to bless and protect you…
F Jackson and Family
This place extremely lacks empathy. They will leave you on hold for over 30 minutes and never answer you again . They act like you are bugging them when you are simply trying to find out the status of your loved one . Honestly so sad considering this is a hospital . This is no place for your loved one .
This place is the worst. They didnt call a trama team for my husband until hours after he was admitted. Then, while my 7and 11 year old children were saying their good byes to their father who was about to be taken off life support the …
Had my first experience with Desert Regional Hospital this morning. Spent all morning in Radiology. Without exception everyone I encountered made every effort to ensure that the number of tests I went through were handled with care, obvious concern, humor and complete professionalism. I give you all a 10+. Thank you. 😉
my wife went to this hospital emergency room and got stabilized and sent home. a few hours later the horrible pain returned and i brought her back, and the emergency room staff doing admissions were totally un-proffessional they let my …
The PA’s (physican assistants) have got to be the most unprofessional, rudest, coldest human beings & the poorest excuse for a doctor I have ever seen in my life. Truely what I experienced at desert with not 1 but 2 different PAs on 2 very …
Took my 17 yo daughter in for severe back and stomach pains. The ER and the supporting departments (radiology, lab & others) ran like a well oiled machine. Patients/families were treated with respect, I didn’t feel rushed or that she …
Would be 0 if it could be. Have had nothing but problems with this hospital. Tonight because it is the closest seeing as we live in dhs we went with our 2 month old boy who just had a circumcision earlier in the day and was bleeding badly, …
UPDATE 12/2020
ER DR HORRIBLE ER NURSES EVEN WORSE!!! REFUSED TO PROPERLY DO ANY LAB WORK OR XRAYS YET GAVE A DIAGNOSIS OF NOTHING WRONG. YET HEART RATE WAS 102 BLOOD PRESSURE …
My husband was in a motorcycle accident, he was hit by a car. They airlifted him to Desert Regional from Borrego Springs. They had him for 2 hours. As soon as I got there they asked me to get a wheelchair from the front entrance and help …
Best nursing care I have EVER received. I’ve been in the best hospitals in New York and San Francisco, but I have never seen a more professional, considerate, and caring nursing staff than I found at Desert Regional. They are a treasure! If you find yourself in need of cardiac care, DRMC is where you want to be.
If you value your life, do not use this facility. Alot of moving heads offering no care and no explanations. You are just a number and easily forgotten until it’s time to pay the bill. I would not wish this experience on my worst enemy.
went to the ER with gallstones on July 4th weekend. Waited maybe 5 minutes when the admittting nurse called my name. Doctor saw me within 10 minutes. I was in my room in bed within 45 minutes. Very good care!
Keeping healthy and Good Strong by Services, to grow in city and where the time How Jesus Christ Comfort you all . He most likely things he loves everyone. Keeping it up awesome work those all work in building.
Waaaaay too slow. It takes hours to get your discharge paperwork. Not a big deal, except you’re stuck with no food or drink because they got rid of the vending machines and still have their cafeteria closed down. Should I order delivery at this point? Still waiting – nearly 3 hours now.
This is the only ER in the area that I’m willing to go to. Treatment can be hit or miss, sometimes are amazing, others can leave me feeling like things could be dealt with much better but I refuse to even attempt to get treatment from any of the other hospitals in the area.
This used to be a great hospital. Now it’s just full of people who don’t care, don’t do there job and liars. Sad when you prove that a nurse is the direct cause of your loves one pain, and his health getting worst and report it just to have …
Most amazing staff , made me feel comfortable and safe from my ambulance ride , through labor and delivery and postpartum stay 🤗🤗 Thank you so much to everyone involved and especially Kate, Rebbeca, and Melissa for taking such good care of our family ! …
I called for my imaging cd and was told go to main entrance to access Medical Records. Went through the line showed ID only to find out medical records are next to the east entrance. Went back to my car and drove to the old old original …
The worst hospital ever . They don’t take the time to treat you . They just chill and talk amongst each other . Have u sitting there dying just to tell u that r ok and have nothing . IF U NEED EMERGENCY SERVICES DONT GO THERE . WARNING …
I’ve had to make trips to this hospital’s ER twice in the last 15 years. Both visits were a complete waste of time. The personnel at Desert Regional hospital are either inept or simply uninterested in giving appropriate treatment. If you …
Was involved in a single Desert Razor recreational vehicle roll-over, airlifted from Anza-Borrego Springs to this Trauma Center. Incredible nursing care from the moment Emergency Services from Borrego State Park arrived, then handed over …
Dr. Aggarwal in emergency was so kind and caring. I had a really high fever, and at my age that’s not a good thing. Also, there was a traveling nurse from Atlanta (male) who was so helpful. Made certain I was comfortable. After serving …
I call the place desert rat regional medical center , where people go to die. The Operations staff are the most incompepetent of any hospital I have ever visited so much so they are feed off each other’s lies and incompetencies. Many have …
Had an excellent surgical experience. The nursing staff was exceptional and very professional. I felt very well cared for by the physicians as well. Kudos to preop, OR and recovery room teams!!
Horrendous! I’m officially opting out of Kaiser after an equally dismal experience in Santa Rosa. What do you think I am? Some kind of animal or non- citizen or something? From the “information desk” to the “lead nurse”staring at her phone …
The care in the Emergency room was great. The cardiac unit nursing and other staff are rock stars in my opinion. Couldn’t ask for better care or more caring staff. ❤️
The healing energy of 90% of the nurses,Dr.s & Surgeons was amazing. The kindness out weighs anything there. Loving people : Eric, Margaret, Nancy, Micheal, Lisa, Patti is an angel, Our Martha, Nicola she is amazing, Angelica ,and nursing …
From ER doctor (can’t say same for surgeon Js) & nurses to the security team and janitorial staff, amazing service and employees!My husband came in via ER and admitted to Neuru-ICU! Thank you for saving his life! Special shout out to nurse Sam in Neuru-ICU(he normally works ICU)
After being involved in a head on auto accident I was transported to Desert Regionals Trauma Dept. I say confidently had I not received the high level of trauma care I would not be here to give thanks and praise. A broken neck, both lungs …
Horrible hospital. Charge nurse sits at station eating and talking after I passed out yesterday came to the hospital, they admitted me and now have no peace in my room. I have to walk the hallways, so I can get rid of my headache. I am in …
I would like to thank Darren’s (my brother) Doctor, nurses and the social worker for their kind and professional help to Darren’s family. We know you did everything possible for him and we appreciate your support during the time he was in your care.
I had to go to the hospital four times in the month of July. Out of the four times there was one time where there was no one in the emergency room except me. I was there for 2 hours just sitting waiting. Other then that one time I did not …
Had to be airlifted out of glamis dunes with broken Sturyem and ribs very painful when I got to icu they
don’t give crap about you nurses don’t do any work it’s the CNA that do …
The ER nurses are very nice and treated me with kindness. Unfortunately after spending hours in the ER I saw a Dr. for about two min. Total fail. Go to another hospital if you can. Driving to UCLA for my treatment. Thanks
I took my friend here for dehydration Sunday night while vacationing in Palm Springs. The entire ER staff: the front desk, security officer, nurse and doctor treated us with compassion and provided great service! Thank you for an excellent experience at your ER.
Never in my life have i been treated so poorly so many times. Due to my health i unfortunately am referred off to Desert Regional or Mirador. Some of the most unprofessional clinicians in the business. This place should be gutted and …
The staff at the hospital treated me like I was the only patient there. I was there for three weeks for surgery to my leg. The p.t. and o.t. people were wonderful. I loved all my nurses and caregivers. What a great hospital.
I recently moved here. I have been taking a prescription for 20 years which needed to be refilled. I made an appointment during which they wrote the initial prescription. When it was time for a refill I was told I would need to make another …
I was there yesterday at the ER after suffering great abdominal pain on my way back from Texas. I only went there because I was sent by Kaiser. Worst hospital I have ever been to. No compassion for their patients. From Amy at the front …
I am my wife are from Seattle and retired. We have been working hard all our lives and finally got to take a well earned vacation. We are both on pain management in Seattle. My particular issue is the result of failed lumbar surgery, …
This Hospital is a joke! They didn’t want to get my correct information for billing. Due to my tricare insurance being in a different name. (because my husband is deployed and we didn’t have enough time to change my legal name) I explained …
They saved my life. After going to Eisenhower a week prior I was given an antibiotic that didn’t work on my problem despite my x ray results suggesting what I should be treated for. Eisenhower is more impressed with their marble walls and …
I really appreciated the Care I received there, they don’t treat you with any animosity even when they know about ones personal demon’s instead they made sure I was given information/numbers to help me once I was discharged.
I just want to let all the medical staff that took care of me there my thanks.
We were misinformed by Christina at wound care that doctor Presser was in network with our BCBS insurance and later on found that the claim was filed as the doctor being out of network. I have gone through so many calls and reaching out to …
Awful emergency room and doctor. Will avoid at all cost. My 1 year old son was in the emergency room due to breathing problems. Before admitting him, a personnel came to collect money. She was extremely unfriendly and talked to us as if …
My visit was for a Trauma incident I suffered on November 2014. The trauma Dr.’s Ercole and others were amazing, professional and highly detail oriented. the surgeons who performed my “knitting together” Dr. Stabile was equally amazing. I …
My 96-year-old grandmother was brought to Desert Regional following a car accident in which she fractured her sternum. After a week – she was transferred to the skilled nursing/rehab center at the hospital where a physical therapist was …
Turn me down when I said I think I needed MRI. She literally said no stroke no MRI do still want to bother checking in?I had a feeling to go to different hospital and I did come to find out I needed emergency surgery if I hadnt gone to Eisenhower I would have died.
94 year old man fell and had a strike. EMT was called and he was taken to Desert Regional Hospital emergency. When he left home, the EMT took with them a red book that had his DPOV, his prescription drug chart, and his end of life …
I just wanted to leave this good review. My father was a patient of Dr. Coty Ho. He is a great doctor, he guided and cared for my dad as my dad was going thru treatment, not only that he was so patient even though my dad first language …
Great hospital! If you can take photos your at the wrong place you should be in your doctors office not making others to wait! You need to learn when a person should be in the emergency department. Also the government determines when the …
I visited the ER and was met by a horrible attitude on every level by the staff on duty. Watch out for PA Ginger McLeod and her followers not questioning her ethics or direction. Look for RN Tamera Kraus. They will lie to your face about …
God help you if you have to go to this hospital! My son in law was in a terrible car accident in the Palm Springs area while traveling between California and Arizona which severed his spinal cord and left him paralyzed. Since being …
The kidney dialysis has been outsourced at this hospital and they are so incompetent they blow people up with fluid so they looked grotesque. The heart surgery unit is so incompetent they failed to test a friend for a heart valve …
I’m shocked that people could complain about the nursing staff. I had heart bypass surgery, and I have never experienced the caring, the professionalism and the cheerfulness of the DRMC nurses. My two cardiologists were also great.
This is the 2nd bad experience I have had at Desert Regional Hosp ER. First time the nurse switched my ID bracelet from my right wrist to my left and she put someone else’s ID on me. After they shot me up with his medication the error was …
My brother went in by ambulence last night around 5:40 pm. Now,26 hours later, he is still not having a foot surgery scheduled for his gangrene foot amputation surgery. …
Our daughter was recently in the NICU at Desert Regional. The NICU is a place no one wants their child to be, but the staff made a stressful situation much more bearable. The nurses all took great care of our baby and made us feel very comfortable while we were there. Thank you!
I was there for anxiety and ended up being “diagnosed” as having covid, mind you, they never not once gave me my test results on paper as any other hospital/medical center. Hmmm …why is it that I haven’t had no 1 symptom at all in any …
One of the male nurses in the COVID bubble from 12:30-5pm is the WORST!!!! NEVER gave me a breathing treatment when I asked multiple times because I COULDNT BREATHE and never gave me tylenol when I had a headache. Also the Dr with big …
My brother was just release from this hospital and is writing to the hospital and contacting the authorities for the abuse he received at this hospital with a male Hispanic man who threatened him. He was afraid to let us know because he was …
On 8/3 I went to ER section they attended me accordenly to Polocies took me in start meds well taken care of excellent staff in ER; then they decided to keep in a room so they can monitor me while medicating to put me back to health and …
About 5 months ago my mom was sent to (Rehab) she was very ill, but was stable and able to communicate with us. During her rehab she needed to be transfused they took more than 8 hours to transfused her, and since then health deteriorated.
I went to the ED with a bit of a health scare today. It was really busy, but everyone showed care and compassion. Just watching them was amazing. They are all angels. I wouldn’t go anywhere else.
first off i don’t want to dismiss anyone who’s had hardship here i do not like hospitals. But i went in the other night and came across at least 15 staff drs, nurses,sercurity, admin, techs. they were all kind calm, i did nt want to go in …
Went for severe back pain. Nurse was awesome to me. Took me in right on time of my appointment.(not life threatening). Then things went south. Dr never asked if the pain radiated down my leg and around my belly till I was leaving, (it does) …
One of the WORST hospitals I’ve ever been to! I would rather sit on the street than go to this place. I was in the ER for 8 hours, and only was checked on a few times! I was a car crash victim, and pregnant! They never checked my head, or …
I have been going to this medical center I would say the last 20 years . Numerous doctors in different fields. You will be lucky if you find parking close to the building. Very busy place. The parking garage is free and actually would keep your car cooler. Both my sons we born at the hospital. It has beautiful views.
Had a knee replacement there. Operation was good, however whenever I needed pain management, I had to call the nurse, wait 20 minutes for her to show, then the nurse had to call the doctor’s office, wait for the doc to return the call, then …
The ICU doctors and staff at this hospital are outstanding! I am so glad they air lifted my dad to this hospital after his motorcycle accident. We especially appreciate the kindness of nurse Perry, who seems to really enjoy being a nurse and taking great care of his patients. Thank you for being so good to my precious daddy!!!
I went to the emergency room this morning thinking the worst got to the desert hospital around 3:50 AM the staff by name is lily and Andre took me in and their hospitality was so awesome just being around them made me feel better …
Huge thank you to the 5 Sinatra staff for taking such good care of me this last week. These people are angels. Many have touched my heart with the care they have provided. …
Worst care I ever had for emergency care. I was visiting from NY. I had a glass shower door implode on me causing a gash on my left wrist that was pulsing blood. I first went to an on-call facility thinking I just needed some stitches. …
went to emergency room for middle of the night vomiting that would not stop.
I waited with my husband for three hours in a cold lobby. A nurse took my temperature and asked my symptoms, I guess the vomit bag was not a clue. I was seen …
I had an accident that another person caused, finishing hospitalized in this place. the worst experience I could have, since when I asked to speak with mrs. Stephanie Case Manager, never showed up until the last day, without having any …
My mother has received wonderful care at DRMC. I can’t believe all these negative comments on this thread.
My mom has been there now for nearly a week and has been given excellent …
I had great care in the ER on our vacation to Palm Springs. My nurse was the best and very patient with me. I should have requested to stay longer in the ER for a week later had to go to Urgent Care for the same problem. My only grip is I …
Most unprofessional hospital switchboard staff I have ever experienced. I need to speak with a supervisor asap regarding the staff working the switch board at 11:45am (besides Anedra). …
The lady at the front was very rude to me and unprofessional. It seemed like she didn’t want to be there. I was telling her why I was there for and she made me write it down. Then she had to make a phone call to ask somebody and she seemed …
My mother went to Desert Regional, last night, because she has had a digestive issue which seems to alternate between constipation and bloody diarrhea for over a week. We had to wait two-and-a-half hours before she could even be seen–with …
Had to come in with my partner who has medical issues and is trying to receive help for it. The front office staff were extremely disrespectful to us, batting my partner these weird looks because of his condition. And the staff assumed I …
I had an angiogram with Dr. Grace Huang and everything went well. Loved the team in the Cath Lab all were very attentive and caring. I needed a Stent so I had to stay the night and was assigned a bed in quick order. My nurses were as good …
I felt that the staff in ICU was very professional. A little unresponsive to some of patients care.
The nurse’s,were very informative, but seems little on the stressful side. …
Earlier this year in April, I had taken my friend to the ER the day after Coachella had ended. Her throat was starting to close and it was getting more and more difficult for her to breathe. The woman at the front check-in desk was …
I went to the ER while visiting family 2 years ago.
I have COPD and was coughing badly. I was coughing so hard I was bruising my torso from coughing so hard and frequently. The ER doctor was flippant and totally …
My mom recently had surgery here and the surgeon was fantastic!! HOWEVER, the nurse staff is ABSOLUTELY rude!!! These nurses are some of the rudest people I’ve ever dealt with. ALSO, my mom had her surgery at 8:00am and she was out of …
Went in with Covid & was having problems breathing. They did an X-ray & sent me home telling me to ride it out! Had to turn around & go to another hospital the next day & they kept me for 5 days because my oxygen was low & there was fluid in my lungs. DRMC could’ve killed me. Terrible hospital!
EMERGENCY ROOM NEGLIGENT RELEASES SEVERELY ILL AT 1AM
called Desert Regional ER and released our son at 2am without any warning.
Patient taken by ambulance for severe alcohol poisoning 300+ .Family even …
Someone very close to me just had a major reaction withdrawing from a medication. While in the ER, to say he was a “difficult” pt would be an understatement, however the staff did what was needed to save his life and treated the family with …
Early in my pregnancy, I was diagnosed with GBS but was told it was nothing to worry about by an OB associated with this hospital… Then when I went into labor, the staff seems like they don’t care about their patients.. my contractions …
If I could give below one I would. I had post operative bleeding from prostate surgery and pelvic pain and could not urinate. I told the receptionist and she told me to sit down. I was in a terrible pain. She then told me to talk to a …
So this is one thing that’s wrong with the Health Care system. I was billed a $200.00 co-pay when I went in for about 8 to 10 minutes. I fell and sprained my knees on Saturday morning. On Sunday I was in a lot of pain with swelling, so I …
So I heard from some little bird that you guys opened up a guy and his prior surgery was done in the 80’s and you guys had no idea what to do so you just closed the man back up🤢🤢🤢 I hope God has mercy on you guys this hospital needs to be shut down or rebranded and put new staff!!! …
Interesting artwork …hands down top five best hospitals I’ve ever been in and I’ve had 43 surgery so I’ve been to most of the hospitals in California and different states the staff the food the efficiency the rooms having your own room …
I am having the worst experience I have ever had in the ER today. I have been literally sitting for 3 hours waiting for an ultrasound my Dr ordered for a blood clot. That is truly ridiculous no one seems to care at all. Nurses are rude and …
I went here recently after being taken here in an ambulance after having to pull over on the freeway due to vomiting. The nurses were extremely rude and the staff just assumed I was on drugs. I actually had one of the medical staff ask me …
My doctor called the ER ahead of time to let them know I was coming with busted up fingers. Flu patients that came before me and AFTER me got treated before I did. My hand was throbbing and the baby with a runny nose was screaming beside me …
I was visiting from out of town for Coachella and was headed on a flight in morning, but decided to seek medical attention because my throat was starting to close and my breathing became increasingly difficult. Everyone at the hospital …
My Mother has been in the Desert Regional Hospital for most of July and half of August for a variety of reasons.
She is currently in the Desert Hospital and was moved from ICU to the right end …
My Son was treated in the ER a little over 6 Months ago. The ER team was great in terms of actually taking care of my son, HOWEVER… when it came to the business office/ER Clerk — that was a completely different situation. …
My grandfather was hospitalized here and when I called to inquire about his condition . I was told he wasn’t there and they transferred me then phone was picked up and hung up , called and ask about visitation and man was very rude saying …
My daughter was at camp in Palm springs, when I received a call that she got ill. I drove 2 hours to see her and take her in to the hospital because she wanted us to take her in and not call an ambulance. while driving to her I had her on …
Best hospital in the desert. I’ve been to a couple others in the area, I’ve never had as pleasant of an experience as I always seem to have at Desert Regional. Everyone working there is so kind and empathetic. They’re always in high spirits …
My baby boy was in the NICU and all I can say is that all the NICU nurses are angels from heaven . They were all so lovely and treated my baby and i with such tender love and care. …
I have had 2 nurses since I’ve been here that I feel personally indebted to. They have been the sweetest most amazing women I could have asked for. Going above and beyond from the moment I was admitted into my Labor room. & not just caring …
I want to say thank you to the wonderful nurses and therapists at your hospital. I was a patient on the evening of March 7 recovering from hip replacement surgery that morning for the second time actually as I had my other hip replaced two …
Dr.elledge, in the ob department needs to be fired and have her medical license taken for refusing medical care, would not recommend delivery your baby here, or going here in general. They gossip more then high school girls, thought I would …
Worst hospital I’ve ever experienced. I got into a motorcycle wreck in Palm Springs and unfortunately found myself at this joke of a hospital. Not only did they let me lay in my own urine, vomit, blood and other bodily fluids for over 12 …
The ER appointment system made a trip to the ER much better. Was seen within 5 minutes of appointment time, staff and doctors were awesome. I was impressed with the fact that speed and efficiency were combined with a kind personal level …
I feel this hospital is the best in the area they have saved my life 3 times at least. My youngest daughter, niece, and 2 grandchildren were born here. All the doctors, nurses, and all the staff were outstanding in their duties very nice …
It’s Pretty ok. The nursing staff is horrible when it comes to deep wounds. I had cut my toe wide open at a school event and had to be drove to the hospital. I was scared to get stitches and the nurse that was supposed to to them was not …
The ER here is a joke as far as social distancing and the right arm not knowing what the left arm is found. Then there’s the ongoing construction placing people within earshot of others diagnosis and delicate private information. …
I delivered my baby at this hospital in November 2015. Fantastic delivery department and the nurses were amazing. Also, I had to go to the emergency room after a day of being discharged because of an issue with my legs and the E.R. Dr saw …
The nurses and doctors helped me deliver my baby boy January 17th and I am blessed I had him there. They let my boyfriend in while I was in labor and while in delivery. Thank you all for what you did for us. I was worth it there, plus they help through pain and make you feel at home.
My experience at this hospital was super horrible. I had the worse nurse for 3 days and it was hell. I felt that Ellen acha was very careless and I was very disappointing to see someone like her in the medical business where here job yes …
When I went there last August, I had bad asthma and something wrong with my toe. They ended up keeping me in the hospital for four days. I was severely dehydrated too. They all took such good care of me, I really mean that. I had no …
Some nurses were ok but the doctor was the worse. I brought my ONE month old daughter with projectile vomiting, diarrhea plus blood in it which was clearly visible and the doctor who checked her said and I quote “if there was all blood in …
I spent almost 2 full months in the hospital with a bone infection that was incredibly difficult to diagnose due to the bug that was causing the infection. I could not have asked for better care than I received there. The Doctors were …
Rude staff!! Nurse seemed unable to measure the baby & their attitude is very rude. Walking through the hospital, and sitting out front, unfriendly and arrogant staff, rude. Girl at desk the only nice one. Previous visit: And when they tell …
This place is a nightmare, I went in with high blood pressure 180/120 and after waiting 3 hours, they didn’t ask me what meds I was on, so I offered that and I was given a pill finally, which raised my blood pressure to 188/123. Then I said …
I had a great experience during my delivery here. I came to the hospital at 9 cm dilated and after a brief moment was rushed into their “stop and drop” room. (Hilarious name btw) everyone was very professional and quickly got everything …
I had a visit to the ER. This was the worst experience of my life. I was left sitting in a wheelchair for 3.5 hours as there were no beds available. Their makeshift exam room was a curtain hung in the hallway. I received my DC summary …
i took my wife here because she wanted me to, i would have preferred Eisenhower. she had a pain in the left side. after waiting several hours, they did the tests, gave her morphine and some nausea pills and told her she was constipated and sent her away. bill was over $30k and then adjusted to $2800.
This is a very unprofessional and un human medical center . My uncle is there he was working there and hurt himself and personnel there are rude. My Aunt called a few time and asked for someone who speaks Spanish and was hung up on. I …
I was there and my mother passed away… they are so cheap they can’t buy a bigger morgue. I called and found out, they don’t hold more than a certain amount. I am upset they don’t update me about this and I never said it was okay to take my …
Worst place I’ve had to displeasure of stepping foot in. Wish there were negative ratings. After having to lay on a blanket on the floor in the ER for 7 hours. Crying in pain and having about 100 staff members walk past me, some laughing, I …
I have been living in this desert 30 years or more I have been to Desert Regional many times emergency room several times had several surgeries. They are the best around I can’t say enough about the professionalism the courtesy customer …
Went to ER where I was immediately seen. 2 – 1/2 hours later, I had received an MRI, a CT and all of my blood labs having been completed. I ended up staying in the hospital for 5 days. While there, I received great care from all employees from House keeping on up with the nursing staff being professional and empathetic.
Worse experience ever! I’m in preterm labor and couldn’t find a babysitter fast enough so the hospitals idea of a solution is to force my 9 year old to sit outside on his own. They didn’t want to call a staff member to take me up because they wanted my husband to do it. I left and will not be returning even if I’m on my death bed!
Daisy daisy daisy is one of the coolest nurses ever met she was 2/2 poking me with a needle because my veins are really hard to find!! All around cool people everywhere here
Went here because I lacerated my finger very badly while chopping an onion. It’s a Sunday afternoon at about 4:30 PM. When I checked in, the front desk staff were very professional and efficient. I was taken to the back in about five …
The wait was a little long but with all the difficult people that come in i understand. My PA was great ALL MY NURSES were great especially the intake lady that works the door. Even the security guard Tom was helpful and kind. I guess you gotta come when the right staff’s on duty. I’m a happy camper 😋 …
I had my first daughter there and the OBGYN was great but the nurses and pediatrician on call were a nightmare! They kept drawing blood from my baby saying she was sick but never told me what was wrong nor taking her to intensive care. They …
I got a call late at night that my daughters mother was moved to the palm desert regional medical. I found the place pretty easily. They had the door managed by security to make sure you were wearing the mask and had proper directions. I …
Worst hospital, and Dirty. Wish I could post pictures of the filth. Once I looked around my room I was disgusted. They said they would get to it when they can. I checked myself out. Never again! Won’t trust my heart condition to them. …
First, the hospital receives 2 stars (instead of no stars) because of some of the wonderful nurses and doctors I encountered. My hope is that these comments might cause the hospital to improve operations. Two reasons for the low rating: 1. …
An extra thank you to Kendal the Clinical manager. She really goes above and beyond when called on. She is extremely communicative and helpful. Grateful she has been here to care for my dad.
I was transfered to this facility from hi Desert, they have no rooms available so they admit me and make me sleep in a hallway. The board of directors is a joke and do not know how to maintain a hospital.
Warning: Your insurance may not be any good here and they may not bother to find out what is actually wrong with you. I had to visit the emergency room in May 2021. They took some CAT scans because I had a fall. However, the CAT scan is …
The list is too long to explain all that has happened. Started in 1993 when a doctor performed a surgery the scalpel “slipped” and cut 2 nerves in my stomach. After 3 years of pain I went to Eisenhower where another surgeon told me 2 …
Horrible service. While in palm springs for vacation, I took my pregnant wife there with what she believed to be another kidney stone issue which she’s had in previous pregnancies. She was crying with pain the entire time. They gave her an …
I would say my mom had a great stay but it wasn’t. At first the nurses were very helpful and kind. Towards the end of her stay she was treated horribly. She was supposed to have physical therapy and they didn’t come around to walk her. The …
No recognition here- complete disappointment in the ER Triage Center, doctors and staff all included- “personalized care” – what would that be exactly- not taking patients seriously, dismissing and discriminating against them for their …
My dad had heart surgery at this hospital they had to change 5 arteries! in his heart …only took them 6 hours in the surgery….lightning fast if you ask me. Four days later they made him go home even though he told them he was not …
My son was air lifted to this hospital after a motorcycle crash. After a collarbone surgery he was rushed to ICU, incubated, sedated and restrained! There has been almost no communication regarding his condition. He’s been there almost a …
My stay was amazing gave birth to my son and the nurses where all so nice and attentive! Shout out to 4 of my favorite nurses who do a great job and have a big heart for it with smiles on their faces and happy and eager to help MICHELLE & …
I’ve heard bad reviews from friends who had a baby around the same time I did but for me it’s 5 stars. Staff was always wonderful. I had a high risk pregnancy got admitted and had my son As an emergency c section 3 months early at 1 pound 4 …
Day 5 of me having excruciating pain in my upper abdomen and lower back. I was there from a little after 9PM until 5AM. While waiting I heard the female doctor on the phone curse, complain about being there, and wanting to go home. A …
I just got an automated message from the Director of Kaiser Permanente saying all Kaiser patients can now go to Eisenhower Hospital as in-network! Desert regional has been a nightmare for me with unnecessary billing to my Kaiser insurance & …
I went in for pains on my lower abdominal when I was 9 weeks pregnant. I sat there in the lobby for four hours just to tell me that my cervix is one centimeter and it’s supposed to be four. I left and went to another hospital the next night …
I had to go to ER, everyone was good until I got my discharge papers. Discharge nurse told me it was all in my head, so unprofessional and disrespectful. I called later to let them know, they gave me Lisa Damian’s number, she handles …
Was seen for an ultrasound, have been fighting for weeks to get images of my ultrasound that they refuse to give to me and they have a new excuse every single time. “The girl who does it isn’t here” “we can only give it to you on a CD” nothing has been resolved and I can’t see my images at all.
Update: after my concerns can I say that they rectified every complaint. The professionalism that they put forth and the effort to provide a system of information during covid met my standards. Thank you guys!! …
This place is great. Everyone that works in ICU is hard working and sweet big shout out to America, she was wonderful also thankful for Jaelyn and Aressa they’re true angels. Professional, ,Compassionate and great at their job. Matt and …
I was flown here as a result of a dirt bike accident that shattered my left hip socket. Everyone took absolutely great care for my life and well being. The surgeon, Dr. Dobose, was exceptionally outstanding in care of my extensive injury. …
I am very understanding of how COVID has affected hospitals, but that does not negate empathy and protocols that staff should follow. I brought my mom here (this isnt our first time here) & From the ER to being admitted in the hospital …
Scott perry doesn’t listen to his patients. Waits until the last second to acknowledge when something you’ve been telling him about, is actually happening instead of just listening to patients. I went here for three months straight for him …
Things here don’t even make sense. Came in with my wife to the ER and they weren’t even going to let me in, even though she was in extreme distress I had to take a firm stand. Then they asked her for a urine sample 3 times after she already …
I was in the ER waiting room for 8 hours with a toddler because he had a seizure the day before and his pediatrician Dr. J Ramos would not treat him. Not one time did anyone clean or wipe down any part of the waiting room in those 8 hours. …
I had to put one star because that’s the only way to speak!!! This hospital is beyond fowl!! My daughter was in a bad car accident and had to go here with no choice!!! The first week after surgery was awful she got infection in her wound …
Never a fun place if you are going to the ER as I was. Usually very nice and friendly staff but I was at the end_ beginning of a shift. Staff who were leaving soon weren’t so willing t o be helpful and ones just arriving weren’t ready to be helpful yet. I physician I was seen by was very personable and professional.
I had to discontinue my medication because my primary care provider was not renewing the prescriptions that are necessary for my total, overall health and healing. Discontinuing life long medication is wrong and I was horrified to learn …
Place almost killed my daughter because they wanted to rush us out thinking we were over bearing parents after the fact we were referred by a urgent care doctor. Luckily my daughter kept vomiting otherwise they would have not even taken us …
My wife worked as a nurse for over 15 years at the hospital. She just recently resigned to go with me to Hawaii on orders. She went to give her fellow nurses/employees dinner for a final farewell and security was completely ridiculous. …
My uncle was air lifted here. I understand there are securities and certain protocol due to COVID, but the lack of empathy here is disturbing. The PM security on the outside of the ER are completely useless and rude. There is a huge lack of …
Surgery was great, the recovery floor overnight taught me one valuable lesson. My dog and cat are provided BETTER overnight post surgical care than I was. One nurse allowed me to make this review; does that imply it’s one nurse at fault, or systemic, I do not know, just know personally, I deserved better.
On January 16th I got into a car accident and went to Palm Springs ER. Everyone was really nice there. I was well taken care of! Right when I walk in the RN did her job with passion, and the nurses in the back were great! Including the …
Only giving it a 4 just because when I was going into labor there was this nurse who kept insisting I have a c-section because I wasn’t contracting, thankfully my nurse who was watching over me told her that I was, she was so kind and …
My Mother who is in Chronic kidney failure has been waiting for a bed at this Hospital to become available! She’s sitting in another Hospital in ICU but that Hospital doesn’t have Dialysis which my almost 90 years old Mother desperately …
My Grandmother was admitted due to a heart attack. All through her stay she was well taken care of. The Doctors and Nurses were very kind to her especially a Nurse by the name Katie. She was in ICU. She passed away but the staff did …
NURSE SAM ON THE 3RD FLOOR WAS A TRUE BLESSING. WHILE TAKING EXCELLENT CARE OF MY DAD SHE CONTINUALLY SHINED LIKE AN ANGEL. THANK YOU FOR YOUR DEDICATION
Called after I found out my brother was admitted here, switchboard operator was no help at all, wouldn’t even listen to my questions. After hanging up and calling back three times I was finally put in contact with nurse station who said he …
I just had surgery here and everyone was super nice. From the nurses to the doctors. I had no issues.Even my nurses who were poking and prodding me before my surgery were super nice! Even As I was waking up they all said I did a great job, …
Food service worker’s forgot the “service” part of their job. Brings wrong food and tells me to call down? That’s her job! I’m sick in bed and don’t have the number! Unbelievable. Moved me from my nice room at 2am while I was finally …
After being bounced out of two urgent care spots cause of insurance coverage. Later feeling worse I called 911 and was to desert gens er. I saw seen shortly and ALL staff were very kind & informative. That said I hope to never return.😁 And if I need ER services locally this place will to my list. …
Reviews on the hospital website about the ER being dirty is not uncommon. Worked in the EVS/housekeeping department and we are dramatically under staffed. Hospital is unaware of the situation. Unfortunately the truth is that the EVS …
felt like they were trying to kill me the whole time to say the least it was literally hell for me there were multiple nights I just screamed and cried in pain…nothing was done about it swear they were giving me water shots not morphine…avoid this place at all cost
I give it three stars because the nurse who took care of me when I got to my room was very sweet and accommodating. The best ever. But the nurses in Labor and delivery was rude one pushed me on the bed after my water broke they wouldn’t …
My father stayed at this hospital for about a week following a medical emergency. Being from out of state, before I was able to get there I depended on phone updates. The nurse I spoke with told me he was good and being himself, this …
I was directed to the ER by my primary care physician for a hernia flare up. My PCP wanted an ultrasound done on it and that’s why he sent me to the ER, he also included a note on the diagnosis. Both your resident and the attending …
Dirty rooms, unacceptable cleaning people spreading germs, dirty toilets with black slime under the rim, no shower or bathing for 2 weeks. Traveling nurses rude and whining about having to be there, no mention of the big bucks they’re …
Wow super low positive reviews, my son just got a terrible rash on his hands along with a fever and strep throat and they said “its just a reaction from the fever” when in actuality is a very contagious virus.. its called hands mouth and …
I would definitely recommend DRMC Hospital to anyone. I was a patient here for three months in 2021. I was brought in by ambulance due to covid-19 in a very bad way and slowly progressed within departments not before coding three times. …
If you’re not dying, get out. This is the philosophy at this facility. Worst, most disorganized emergency room experience of my life. Went to the ER with breathing problems due to Covid-19. …
I had to wait a while to write this because I didn’t want to write a bad review based on being upset…l had my daughter 5/2/21. I was due to be induced on 4/27/21 but unfortunately there were no beds available so if you have a day or month …
Absolute joke and waste of time and money. Spent almost 5 hours there and never saw or spoke with a doctor. Had X-rays done, waited an hour then an LVN comes and says okay we’re discharging you. Then I ask to speak with a doctor about the …
I drive for a living. I drove over an hour and a half to pick up a patient. 30 minutes into our drive he realizes they haven’t return his wallet. How is that possible? Making my return trip a minimum of 2.5 hours. Yeah staff!!!
I came here 3 days ago with my brother to the ER because he had a stomachache and his skin had turn yellow, well ER was very nice and fast they ran all the tests needed and he has gallbladder stones and needs surgery… We are now in the …
Our appointment for our daughter took almost three hours. Upon arrival we were routed to admissions which took about 45 minutes, it would’ve been much easier to fill out all of the paperwork in an online portal. …
Had to go to emerg for my husband and found the triage system very unorganized. People were just standing around outside waiting to get some attention. Curt and no compassion. Also so expensive-blood pressure, temp and oxygen reading and …
Just a few things about MY experience at your facility (as James Branscomb). I spent 7 days and had two leg surgeries. I spent so much time on ward 2E that it was my home for that time. EVERY SINGLE person was top notch; friendly, …
I delivered at Desert Regional this December and my husband and I were so surprised and grateful for the amazing labor and delivery staff. This was our third delivery and no other hospital compares. Every nurse we came in contact with was …
Came in on ambulance in the middle of the night after a car accident. This was august 2021. The nurses were EXCEPTIONAL. Literally unmatched!! Robel was one of my nurses and I adore him! I hope he gets a raise because he was the best!!! …
My experience while I was hospitalized (1/30 to 2/8) was above and beyond the 5 stars. To the surgeons who repaired my shattered femur and broken wrist, and other OR staff I thank you for your compassion and explanation of the procedure. …
If you want to receive really bad care at hospital then go here. I wouldn’t take my worst enemy to this horrible hospital. They lack compassion and empathy and are discharging me home in the same condition as I came in. They don’t have a …
Labor & Delivery Nurses were amazing to my labor. Julie Castañeda & Evelyn Walker are two angels working at DRMC. Not only we’re both attentive to my case in every single way possible but they also both listened to what I wanted, advocated …
came back for a follow up shot, waited at the doors like the board instructed for almost 30 minutes in the heat, one nurse and one security see me siting outside in the heat sweating, while the rest of the nurses are gossiping, (now keep in …
My daughter and I are on a road trip ( from Northern California) .As we approached Palm Springs she was feeling sick with nausea and vomiting. Checked in to the hotel and made an appointment online for a emergency visit . Was an easy …
WORST HOSPITAL YOU CAN POSSIBLY THINK OF! I came in at 18 weeks pregnant in pain feeling what I think were contracts, they did nothing but had me wait in the lobby for over 3 hours. I’m still sitting here nobody has came to do ANYTHING, I …
Upon arriving here,. They were very rude from the start all the way, until the very end. A certain, R.N came out to the lobby, and. I gracefully pick up my hand, to get his attention so when he was finished with the. The person he was …
Went in on 9/11/21 assuming I had hemorrhoids because of rectum pain. I was diagnosed with hemorrhoids discharged with prescription stool softener, and suppositories. Went back to DRMC ER on 9/15/21 for worsening rectum pain, dizziness, …
I am from out of town and unfortunately contracted COVID a few days ago. I am asthmatic and have a host of chronic conditions and my oxygen was declining. The nurses who brought me in to the ER were the sweetest and kindest I’ve ever talked …
My son died in Joshua Tree in a climbing accident. He was brought to Desert Springs but was pronounced. He was an organ donor. I cannot say enough about the way they took care of all the family that was there, not knowing the outcome. How …
My dad stayed here for a while after a work accident. He moved from one tower to another but the staff was overwhelmingly nice and helpful. The nurses were attentive and took care of the preventative and pain management in a speedy manner. …
Was brought here after a motor collision..nurses are really nice here they should get a raise..thanks to the Dr that fixed my hip with that surgery am recovering now .
Really awful experiance with a family member in the hospital there. HOURS in the ER (almost a full day), delayed care over and over again through out the stay, forgotten meds, totally unable to get a doctor to even speak with family about …
The worst experience ive ever had!! Threatening to call cps. Wont let me discharge my daughter because i lose them money. Calling me a bad parent because i have my other daughter i need to take care of. Dont bring your children to this …
I have been sitting for 3 hours so far and still haven’t been seen. I understand they are busy but I’ve just been checked in haven’t been seen. If they think I’m here for nothing, I wouldn’t be here for nothing!!! Except I don’t have a …
I had the most wonderful team working on me yesterday as I went through knee surgery. Camelia in the pre-op is a true gem…so very kind!! Dr. Zapf was wonderful and answered my many questions with patience. The recovery room team was also very pleasant and caring!
In February of this year, I had a stroke. The EMT’s brought me directly to Desert Medical Center. They were wonderful. I was administered TPA immediately. From what I understand, it was a pretty severe stroke, but, with the care I …
I arrived at the Trauma Unit —- this was expected to be trying —- but nothing til I got to a bed in the hospital many hours later. For 1 day and a 1/2 I did not receive my meds( I’m a cardiac patient)… and after checkout they were to send …
Sister artived by ambulance from Big Bear urgent care after being diagnosed with acute appendicitis. Arrived about 10:00pm. Was left in the hall for over 4hrs.when there were stalls open. Was told everyone else was getting a room cuz she …
This is the worst hospital I have ever stepped foot in. Your medical professionals should be absolutely ashamed of themselves and the way you treated my daughter last night!! We live in Iowa, my daughter experienced a horrific ordeal in …
The Social Worker who was working the ER on Jan 1, 2023 around midnight treated us horribly. She patronized my parenting for 30 minutes and raised her voice at me. She also told me that it’s safe to leave 5 year old children with chlorine. …
You’re probably better off dying from whatever you got going on than getting dignified care here because you’ll leave wondering how this hospital is still open. Every doctor and nurse will treat you with the compassion they’d treat a …
I wouldn’t even give this place 1 star really. My husband and I have both been in there bad experiences every time ,I have to say some nurses were great but not all. One nurse in recovery after my partial hysterectomy screamed at me when …
Mri too small for my husband with 54 inch shoulders. Why not upgrade? He had a stroke!!! The food trays are not picked up nor is the patient asked what they want to eat. The nurses are outstanding. They are overworked and patient ratio is low. Very disappointed!
Very impressed and being in the medical field and work in another hospital, ER visit went well. Returned to pick up medical records, greeting, check in staff friendly, clean environment, 4/5 staff passed in hallway’s said “hi.” Approx 15 minutes to pick up records. Thanks all for your hard work and services!
I was covid positive, feeling pretty good after taking paxlovid and isolating. Two days later, started vomiting, diarrhea, jaw pain and extreme fatigue. In PS on vacation, but went to ER. …
I’ve always had the greatest care here. The staff has ALWAYS been pleasant and helpful.
Remember they are NOT your servants. You are there for health care. They are …
My Brother is currently hospitalized there and I’ve never had such a horrible experience from his nurse in ICU Cardiac Venus who is extremely rude talking condescending to the families of our loved ones, to the security at the front desk.I …
I was in a bad accident was admitted here. It is day 10 my surgery has been delayed for 3 days now and still currently waiting for my surgery to close up my wound and have me on no food and water intake currently .. I about to hit 16 hrs …
So I was brought in to the ER by ambulance Friday from JFK to Desert Regional for further testing. I was told when I arrived I will be receiving another X-ray to determine my cause of severe abdominal pain I was having. Fast forward 3days, …
We came to Desert Hospital on 10/6, spent 12 hours in ER. Mom was having chest pains. She was admitted and released 10/8. Returned on 10/11, after she started experiencing the same chest pains. This ER stay was 10-1/2hrs. She was admitted …
My dad passed away in the ER on June 9th. I can’t tell you how wonderful I was treated. The whole staff was wonderful but especially the young man who was my dads nurse. And they were extremely busy that morning but they all kept their cool and maintained a very professional, yet kind and gentle spirit.
I have come in for wound care and leave stressed out the attending doctor James, first name, was horrible,. I was in pain with a 10 level and he wanted to give me narco which effects my stomach I always get morphine, he then pointed his …
The 2 stars are for the nursing staff. My 88 year old father broke his femur and had surgery. His closest family is 2 hours away. My brother and I live in separate states. …
HORRIBLE experience once my Mother was put on “comfort care”. After being put on comfort care my Mother was moved from the ICU to a more private room for the family until her passing. We were moved to the Joint & Spine Pavilion. …
This hospital has the nicest staff by far. Everyone from the security all the way to to the Dr were so kind and understanding.
Dr actually refused to provide service to a patient with acute back pain. Wouldn’t provide tests or even provide medication for pain or a muscle relaxant. A resident thinking she knows everything. Go to an ER that cares.
Took my daughter in with abdomen pain, found out she has kidney stones the first night they gave he ibeprophin which didn’t help at all, we were told if it got worse to being her back which we did tonight after she couldn’t stand up …
Go to this hospital at your own risk. The most unprofessional unfriendly staff (ever). Have no idea how to deal with people. People with no masks going in out the emergency entrance. I wouldn’t recommend this hospital to my worst enemy.
In a 12hr duration I had to revisit due to absys n face was given perscript of penicillin only to walk back in eyes shut face excruciating pain, a simple incision could have relieved problem. No medication nor concern no inquiry on how I was getting home only getting patience in & out truly saddening, I’m now in route to Eisenhower.
My experience with Dr. Spektor was perhaps the best I’ve had with a medical professional in my life. He made my experience comfortable and I felt reassured and trusted his ability to care for my ailment. He was incredibly confident. If there is a medical professional that I would recommend it would be him!
Just had an emergency appendectomy. Amazing trauma surgeon, Dr Paz, performed the operation. Hospital was spotless and the nurses were the most attentive, knowledgeable I’ve ever had. Very comforting.
My wife had an emergency Laparoscopic Cholecystectomy (gallbladder removal) performed by Dr. Spektor. Dr. Spektor provided an excellent, no-nonsense approach to the procedure. He personally called me immediately after the surgery to …
I rate poor because of the poor mindset and judgment. So I come to pray for the doctors, nurses, and hospital in whole.
Dear Lord, …
We would like to thank everyone who helped assist our grandmother on the 4th floor SNF during her stay.. Kindness was shown you can tell who genuinely love their job…May God continue to bless and protect you…
F Jackson and Family
This place extremely lacks empathy. They will leave you on hold for over 30 minutes and never answer you again . They act like you are bugging them when you are simply trying to find out the status of your loved one . Honestly so sad considering this is a hospital . This is no place for your loved one .
This place is the worst. They didnt call a trama team for my husband until hours after he was admitted. Then, while my 7and 11 year old children were saying their good byes to their father who was about to be taken off life support the …
Had my first experience with Desert Regional Hospital this morning. Spent all morning in Radiology. Without exception everyone I encountered made every effort to ensure that the number of tests I went through were handled with care, obvious concern, humor and complete professionalism. I give you all a 10+. Thank you. 😉
my wife went to this hospital emergency room and got stabilized and sent home. a few hours later the horrible pain returned and i brought her back, and the emergency room staff doing admissions were totally un-proffessional they let my …
The PA’s (physican assistants) have got to be the most unprofessional, rudest, coldest human beings & the poorest excuse for a doctor I have ever seen in my life. Truely what I experienced at desert with not 1 but 2 different PAs on 2 very …
Took my 17 yo daughter in for severe back and stomach pains. The ER and the supporting departments (radiology, lab & others) ran like a well oiled machine. Patients/families were treated with respect, I didn’t feel rushed or that she …
Would be 0 if it could be. Have had nothing but problems with this hospital. Tonight because it is the closest seeing as we live in dhs we went with our 2 month old boy who just had a circumcision earlier in the day and was bleeding badly, …
UPDATE 12/2020
ER DR HORRIBLE ER NURSES EVEN WORSE!!! REFUSED TO PROPERLY DO ANY LAB WORK OR XRAYS YET GAVE A DIAGNOSIS OF NOTHING WRONG. YET HEART RATE WAS 102 BLOOD PRESSURE …
My husband was in a motorcycle accident, he was hit by a car. They airlifted him to Desert Regional from Borrego Springs. They had him for 2 hours. As soon as I got there they asked me to get a wheelchair from the front entrance and help …
Best nursing care I have EVER received. I’ve been in the best hospitals in New York and San Francisco, but I have never seen a more professional, considerate, and caring nursing staff than I found at Desert Regional. They are a treasure! If you find yourself in need of cardiac care, DRMC is where you want to be.
If you value your life, do not use this facility. Alot of moving heads offering no care and no explanations. You are just a number and easily forgotten until it’s time to pay the bill. I would not wish this experience on my worst enemy.
went to the ER with gallstones on July 4th weekend. Waited maybe 5 minutes when the admittting nurse called my name. Doctor saw me within 10 minutes. I was in my room in bed within 45 minutes. Very good care!
Keeping healthy and Good Strong by Services, to grow in city and where the time How Jesus Christ Comfort you all . He most likely things he loves everyone. Keeping it up awesome work those all work in building.
Waaaaay too slow. It takes hours to get your discharge paperwork. Not a big deal, except you’re stuck with no food or drink because they got rid of the vending machines and still have their cafeteria closed down. Should I order delivery at this point? Still waiting – nearly 3 hours now.
This is the only ER in the area that I’m willing to go to. Treatment can be hit or miss, sometimes are amazing, others can leave me feeling like things could be dealt with much better but I refuse to even attempt to get treatment from any of the other hospitals in the area.
This used to be a great hospital. Now it’s just full of people who don’t care, don’t do there job and liars. Sad when you prove that a nurse is the direct cause of your loves one pain, and his health getting worst and report it just to have …
Most amazing staff , made me feel comfortable and safe from my ambulance ride , through labor and delivery and postpartum stay 🤗🤗 Thank you so much to everyone involved and especially Kate, Rebbeca, and Melissa for taking such good care of our family ! …
I called for my imaging cd and was told go to main entrance to access Medical Records. Went through the line showed ID only to find out medical records are next to the east entrance. Went back to my car and drove to the old old original …
I wish I did not bring my newborn here. I cannot recommend enough to stay far away.
The worst hospital ever . They don’t take the time to treat you . They just chill and talk amongst each other . Have u sitting there dying just to tell u that r ok and have nothing . IF U NEED EMERGENCY SERVICES DONT GO THERE . WARNING …
I’ve had to make trips to this hospital’s ER twice in the last 15 years. Both visits were a complete waste of time. The personnel at Desert Regional hospital are either inept or simply uninterested in giving appropriate treatment. If you …
Was involved in a single Desert Razor recreational vehicle roll-over, airlifted from Anza-Borrego Springs to this Trauma Center. Incredible nursing care from the moment Emergency Services from Borrego State Park arrived, then handed over …
Dr. Aggarwal in emergency was so kind and caring. I had a really high fever, and at my age that’s not a good thing. Also, there was a traveling nurse from Atlanta (male) who was so helpful. Made certain I was comfortable. After serving …
I call the place desert rat regional medical center , where people go to die. The Operations staff are the most incompepetent of any hospital I have ever visited so much so they are feed off each other’s lies and incompetencies. Many have …
Had an excellent surgical experience. The nursing staff was exceptional and very professional. I felt very well cared for by the physicians as well. Kudos to preop, OR and recovery room teams!!
Horrendous! I’m officially opting out of Kaiser after an equally dismal experience in Santa Rosa. What do you think I am? Some kind of animal or non- citizen or something? From the “information desk” to the “lead nurse”staring at her phone …
The care in the Emergency room was great. The cardiac unit nursing and other staff are rock stars in my opinion. Couldn’t ask for better care or more caring staff. ❤️
The healing energy of 90% of the nurses,Dr.s & Surgeons was amazing. The kindness out weighs anything there. Loving people : Eric, Margaret, Nancy, Micheal, Lisa, Patti is an angel, Our Martha, Nicola she is amazing, Angelica ,and nursing …
From ER doctor (can’t say same for surgeon Js) & nurses to the security team and janitorial staff, amazing service and employees!My husband came in via ER and admitted to Neuru-ICU! Thank you for saving his life! Special shout out to nurse Sam in Neuru-ICU(he normally works ICU)
After being involved in a head on auto accident I was transported to Desert Regionals Trauma Dept. I say confidently had I not received the high level of trauma care I would not be here to give thanks and praise. A broken neck, both lungs …
Horrible hospital. Charge nurse sits at station eating and talking after I passed out yesterday came to the hospital, they admitted me and now have no peace in my room. I have to walk the hallways, so I can get rid of my headache. I am in …
I would like to thank Darren’s (my brother) Doctor, nurses and the social worker for their kind and professional help to Darren’s family. We know you did everything possible for him and we appreciate your support during the time he was in your care.
I had to go to the hospital four times in the month of July. Out of the four times there was one time where there was no one in the emergency room except me. I was there for 2 hours just sitting waiting. Other then that one time I did not …
Had to be airlifted out of glamis dunes with broken Sturyem and ribs very painful when I got to icu they
don’t give crap about you nurses don’t do any work it’s the CNA that do …
The ER nurses are very nice and treated me with kindness. Unfortunately after spending hours in the ER I saw a Dr. for about two min. Total fail. Go to another hospital if you can. Driving to UCLA for my treatment. Thanks
I took my friend here for dehydration Sunday night while vacationing in Palm Springs. The entire ER staff: the front desk, security officer, nurse and doctor treated us with compassion and provided great service! Thank you for an excellent experience at your ER.
Doctors and nurses always taking a good care of my family and I
Never in my life have i been treated so poorly so many times. Due to my health i unfortunately am referred off to Desert Regional or Mirador. Some of the most unprofessional clinicians in the business. This place should be gutted and …
The staff at the hospital treated me like I was the only patient there. I was there for three weeks for surgery to my leg. The p.t. and o.t. people were wonderful. I loved all my nurses and caregivers. What a great hospital.
I recently moved here. I have been taking a prescription for 20 years which needed to be refilled. I made an appointment during which they wrote the initial prescription. When it was time for a refill I was told I would need to make another …
I was there yesterday at the ER after suffering great abdominal pain on my way back from Texas. I only went there because I was sent by Kaiser. Worst hospital I have ever been to. No compassion for their patients. From Amy at the front …
I am my wife are from Seattle and retired. We have been working hard all our lives and finally got to take a well earned vacation. We are both on pain management in Seattle. My particular issue is the result of failed lumbar surgery, …
Desert regional is one of The worst hospitals I’ve ever seen
This Hospital is a joke! They didn’t want to get my correct information for billing. Due to my tricare insurance being in a different name. (because my husband is deployed and we didn’t have enough time to change my legal name) I explained …
They saved my life. After going to Eisenhower a week prior I was given an antibiotic that didn’t work on my problem despite my x ray results suggesting what I should be treated for. Eisenhower is more impressed with their marble walls and …
I really appreciated the Care I received there, they don’t treat you with any animosity even when they know about ones personal demon’s instead they made sure I was given information/numbers to help me once I was discharged.
I just want to let all the medical staff that took care of me there my thanks.
We were misinformed by Christina at wound care that doctor Presser was in network with our BCBS insurance and later on found that the claim was filed as the doctor being out of network. I have gone through so many calls and reaching out to …
Awful emergency room and doctor. Will avoid at all cost. My 1 year old son was in the emergency room due to breathing problems. Before admitting him, a personnel came to collect money. She was extremely unfriendly and talked to us as if …
My visit was for a Trauma incident I suffered on November 2014. The trauma Dr.’s Ercole and others were amazing, professional and highly detail oriented. the surgeons who performed my “knitting together” Dr. Stabile was equally amazing. I …
My 96-year-old grandmother was brought to Desert Regional following a car accident in which she fractured her sternum. After a week – she was transferred to the skilled nursing/rehab center at the hospital where a physical therapist was …
Turn me down when I said I think I needed MRI. She literally said no stroke no MRI do still want to bother checking in?I had a feeling to go to different hospital and I did come to find out I needed emergency surgery if I hadnt gone to Eisenhower I would have died.
94 year old man fell and had a strike. EMT was called and he was taken to Desert Regional Hospital emergency. When he left home, the EMT took with them a red book that had his DPOV, his prescription drug chart, and his end of life …
I just wanted to leave this good review. My father was a patient of Dr. Coty Ho. He is a great doctor, he guided and cared for my dad as my dad was going thru treatment, not only that he was so patient even though my dad first language …
Great hospital! If you can take photos your at the wrong place you should be in your doctors office not making others to wait! You need to learn when a person should be in the emergency department. Also the government determines when the …
I visited the ER and was met by a horrible attitude on every level by the staff on duty. Watch out for PA Ginger McLeod and her followers not questioning her ethics or direction. Look for RN Tamera Kraus. They will lie to your face about …
God help you if you have to go to this hospital! My son in law was in a terrible car accident in the Palm Springs area while traveling between California and Arizona which severed his spinal cord and left him paralyzed. Since being …
The kidney dialysis has been outsourced at this hospital and they are so incompetent they blow people up with fluid so they looked grotesque. The heart surgery unit is so incompetent they failed to test a friend for a heart valve …
I’m shocked that people could complain about the nursing staff. I had heart bypass surgery, and I have never experienced the caring, the professionalism and the cheerfulness of the DRMC nurses. My two cardiologists were also great.
This is the 2nd bad experience I have had at Desert Regional Hosp ER. First time the nurse switched my ID bracelet from my right wrist to my left and she put someone else’s ID on me. After they shot me up with his medication the error was …
My brother went in by ambulence last night around 5:40 pm. Now,26 hours later, he is still not having a foot surgery scheduled for his gangrene foot amputation surgery. …
Our daughter was recently in the NICU at Desert Regional. The NICU is a place no one wants their child to be, but the staff made a stressful situation much more bearable. The nurses all took great care of our baby and made us feel very comfortable while we were there. Thank you!
I was there for anxiety and ended up being “diagnosed” as having covid, mind you, they never not once gave me my test results on paper as any other hospital/medical center. Hmmm …why is it that I haven’t had no 1 symptom at all in any …
Great and professional. Clean office, professional and friendly office staff. Dr was great.
One of the male nurses in the COVID bubble from 12:30-5pm is the WORST!!!! NEVER gave me a breathing treatment when I asked multiple times because I COULDNT BREATHE and never gave me tylenol when I had a headache. Also the Dr with big …
My brother was just release from this hospital and is writing to the hospital and contacting the authorities for the abuse he received at this hospital with a male Hispanic man who threatened him. He was afraid to let us know because he was …
On 8/3 I went to ER section they attended me accordenly to Polocies took me in start meds well taken care of excellent staff in ER; then they decided to keep in a room so they can monitor me while medicating to put me back to health and …
“To do that is above my pay grade! Sorry I won’t.” What is wrong with this hospital and it’s workers? They’d rather be on their phones.
About 5 months ago my mom was sent to (Rehab) she was very ill, but was stable and able to communicate with us. During her rehab she needed to be transfused they took more than 8 hours to transfused her, and since then health deteriorated.
I went to the ED with a bit of a health scare today. It was really busy, but everyone showed care and compassion. Just watching them was amazing. They are all angels. I wouldn’t go anywhere else.
first off i don’t want to dismiss anyone who’s had hardship here i do not like hospitals. But i went in the other night and came across at least 15 staff drs, nurses,sercurity, admin, techs. they were all kind calm, i did nt want to go in …
Went for severe back pain. Nurse was awesome to me. Took me in right on time of my appointment.(not life threatening). Then things went south. Dr never asked if the pain radiated down my leg and around my belly till I was leaving, (it does) …
One of the WORST hospitals I’ve ever been to! I would rather sit on the street than go to this place. I was in the ER for 8 hours, and only was checked on a few times! I was a car crash victim, and pregnant! They never checked my head, or …
I have been going to this medical center I would say the last 20 years . Numerous doctors in different fields. You will be lucky if you find parking close to the building. Very busy place. The parking garage is free and actually would keep your car cooler. Both my sons we born at the hospital. It has beautiful views.
Had a knee replacement there. Operation was good, however whenever I needed pain management, I had to call the nurse, wait 20 minutes for her to show, then the nurse had to call the doctor’s office, wait for the doc to return the call, then …
The ICU doctors and staff at this hospital are outstanding! I am so glad they air lifted my dad to this hospital after his motorcycle accident. We especially appreciate the kindness of nurse Perry, who seems to really enjoy being a nurse and taking great care of his patients. Thank you for being so good to my precious daddy!!!
I thought I had it rough with Desert Regional ER, until I went to Eisenhower ER. I have to say Desert Regional will remain my go to hospital…
I went to the emergency room this morning thinking the worst got to the desert hospital around 3:50 AM the staff by name is lily and Andre took me in and their hospitality was so awesome just being around them made me feel better …
Huge thank you to the 5 Sinatra staff for taking such good care of me this last week. These people are angels. Many have touched my heart with the care they have provided. …
Worst care I ever had for emergency care. I was visiting from NY. I had a glass shower door implode on me causing a gash on my left wrist that was pulsing blood. I first went to an on-call facility thinking I just needed some stitches. …
went to emergency room for middle of the night vomiting that would not stop.
I waited with my husband for three hours in a cold lobby. A nurse took my temperature and asked my symptoms, I guess the vomit bag was not a clue. I was seen …
I had an accident that another person caused, finishing hospitalized in this place. the worst experience I could have, since when I asked to speak with mrs. Stephanie Case Manager, never showed up until the last day, without having any …
My mother has received wonderful care at DRMC. I can’t believe all these negative comments on this thread.
My mom has been there now for nearly a week and has been given excellent …
I had great care in the ER on our vacation to Palm Springs. My nurse was the best and very patient with me. I should have requested to stay longer in the ER for a week later had to go to Urgent Care for the same problem. My only grip is I …
Most unprofessional hospital switchboard staff I have ever experienced. I need to speak with a supervisor asap regarding the staff working the switch board at 11:45am (besides Anedra). …
The lady at the front was very rude to me and unprofessional. It seemed like she didn’t want to be there. I was telling her why I was there for and she made me write it down. Then she had to make a phone call to ask somebody and she seemed …
My mother went to Desert Regional, last night, because she has had a digestive issue which seems to alternate between constipation and bloody diarrhea for over a week. We had to wait two-and-a-half hours before she could even be seen–with …
Had to come in with my partner who has medical issues and is trying to receive help for it. The front office staff were extremely disrespectful to us, batting my partner these weird looks because of his condition. And the staff assumed I …
I had an angiogram with Dr. Grace Huang and everything went well. Loved the team in the Cath Lab all were very attentive and caring. I needed a Stent so I had to stay the night and was assigned a bed in quick order. My nurses were as good …
I have pleasant memories of teaching at the education center!
I felt that the staff in ICU was very professional. A little unresponsive to some of patients care.
The nurse’s,were very informative, but seems little on the stressful side. …
Earlier this year in April, I had taken my friend to the ER the day after Coachella had ended. Her throat was starting to close and it was getting more and more difficult for her to breathe. The woman at the front check-in desk was …
I went to the ER while visiting family 2 years ago.
I have COPD and was coughing badly. I was coughing so hard I was bruising my torso from coughing so hard and frequently. The ER doctor was flippant and totally …
My mom recently had surgery here and the surgeon was fantastic!! HOWEVER, the nurse staff is ABSOLUTELY rude!!! These nurses are some of the rudest people I’ve ever dealt with. ALSO, my mom had her surgery at 8:00am and she was out of …
Went in with Covid & was having problems breathing. They did an X-ray & sent me home telling me to ride it out! Had to turn around & go to another hospital the next day & they kept me for 5 days because my oxygen was low & there was fluid in my lungs. DRMC could’ve killed me. Terrible hospital!
EMERGENCY ROOM NEGLIGENT RELEASES SEVERELY ILL AT 1AM
called Desert Regional ER and released our son at 2am without any warning.
Patient taken by ambulance for severe alcohol poisoning 300+ .Family even …
Someone very close to me just had a major reaction withdrawing from a medication. While in the ER, to say he was a “difficult” pt would be an understatement, however the staff did what was needed to save his life and treated the family with …
Early in my pregnancy, I was diagnosed with GBS but was told it was nothing to worry about by an OB associated with this hospital… Then when I went into labor, the staff seems like they don’t care about their patients.. my contractions …
If I could give below one I would. I had post operative bleeding from prostate surgery and pelvic pain and could not urinate. I told the receptionist and she told me to sit down. I was in a terrible pain. She then told me to talk to a …
So this is one thing that’s wrong with the Health Care system. I was billed a $200.00 co-pay when I went in for about 8 to 10 minutes. I fell and sprained my knees on Saturday morning. On Sunday I was in a lot of pain with swelling, so I …
So I heard from some little bird that you guys opened up a guy and his prior surgery was done in the 80’s and you guys had no idea what to do so you just closed the man back up🤢🤢🤢 I hope God has mercy on you guys this hospital needs to be shut down or rebranded and put new staff!!! …
Interesting artwork …hands down top five best hospitals I’ve ever been in and I’ve had 43 surgery so I’ve been to most of the hospitals in California and different states the staff the food the efficiency the rooms having your own room …
I am having the worst experience I have ever had in the ER today. I have been literally sitting for 3 hours waiting for an ultrasound my Dr ordered for a blood clot. That is truly ridiculous no one seems to care at all. Nurses are rude and …
I went here recently after being taken here in an ambulance after having to pull over on the freeway due to vomiting. The nurses were extremely rude and the staff just assumed I was on drugs. I actually had one of the medical staff ask me …
My doctor called the ER ahead of time to let them know I was coming with busted up fingers. Flu patients that came before me and AFTER me got treated before I did. My hand was throbbing and the baby with a runny nose was screaming beside me …
I was visiting from out of town for Coachella and was headed on a flight in morning, but decided to seek medical attention because my throat was starting to close and my breathing became increasingly difficult. Everyone at the hospital …
My Mother has been in the Desert Regional Hospital for most of July and half of August for a variety of reasons.
She is currently in the Desert Hospital and was moved from ICU to the right end …
My Son was treated in the ER a little over 6 Months ago. The ER team was great in terms of actually taking care of my son, HOWEVER… when it came to the business office/ER Clerk — that was a completely different situation. …
My grandfather was hospitalized here and when I called to inquire about his condition . I was told he wasn’t there and they transferred me then phone was picked up and hung up , called and ask about visitation and man was very rude saying …
My daughter was at camp in Palm springs, when I received a call that she got ill. I drove 2 hours to see her and take her in to the hospital because she wanted us to take her in and not call an ambulance. while driving to her I had her on …
Best hospital in the desert. I’ve been to a couple others in the area, I’ve never had as pleasant of an experience as I always seem to have at Desert Regional. Everyone working there is so kind and empathetic. They’re always in high spirits …
My baby boy was in the NICU and all I can say is that all the NICU nurses are angels from heaven . They were all so lovely and treated my baby and i with such tender love and care. …
I have had 2 nurses since I’ve been here that I feel personally indebted to. They have been the sweetest most amazing women I could have asked for. Going above and beyond from the moment I was admitted into my Labor room. & not just caring …
I want to say thank you to the wonderful nurses and therapists at your hospital. I was a patient on the evening of March 7 recovering from hip replacement surgery that morning for the second time actually as I had my other hip replaced two …
Dr.elledge, in the ob department needs to be fired and have her medical license taken for refusing medical care, would not recommend delivery your baby here, or going here in general. They gossip more then high school girls, thought I would …
Worst hospital I’ve ever experienced. I got into a motorcycle wreck in Palm Springs and unfortunately found myself at this joke of a hospital. Not only did they let me lay in my own urine, vomit, blood and other bodily fluids for over 12 …
The ER appointment system made a trip to the ER much better. Was seen within 5 minutes of appointment time, staff and doctors were awesome. I was impressed with the fact that speed and efficiency were combined with a kind personal level …
I feel this hospital is the best in the area they have saved my life 3 times at least. My youngest daughter, niece, and 2 grandchildren were born here. All the doctors, nurses, and all the staff were outstanding in their duties very nice …
It’s Pretty ok. The nursing staff is horrible when it comes to deep wounds. I had cut my toe wide open at a school event and had to be drove to the hospital. I was scared to get stitches and the nurse that was supposed to to them was not …
This ER has top notch teams taking care those in need.
Outside the ER, family members and those still in need sit outside in a non air …
The ER here is a joke as far as social distancing and the right arm not knowing what the left arm is found. Then there’s the ongoing construction placing people within earshot of others diagnosis and delicate private information. …
I delivered my baby at this hospital in November 2015. Fantastic delivery department and the nurses were amazing. Also, I had to go to the emergency room after a day of being discharged because of an issue with my legs and the E.R. Dr saw …
The nurses and doctors helped me deliver my baby boy January 17th and I am blessed I had him there. They let my boyfriend in while I was in labor and while in delivery. Thank you all for what you did for us. I was worth it there, plus they help through pain and make you feel at home.
My experience at this hospital was super horrible. I had the worse nurse for 3 days and it was hell. I felt that Ellen acha was very careless and I was very disappointing to see someone like her in the medical business where here job yes …
When I went there last August, I had bad asthma and something wrong with my toe. They ended up keeping me in the hospital for four days. I was severely dehydrated too. They all took such good care of me, I really mean that. I had no …
Some nurses were ok but the doctor was the worse. I brought my ONE month old daughter with projectile vomiting, diarrhea plus blood in it which was clearly visible and the doctor who checked her said and I quote “if there was all blood in …
I spent almost 2 full months in the hospital with a bone infection that was incredibly difficult to diagnose due to the bug that was causing the infection. I could not have asked for better care than I received there. The Doctors were …
Rude staff!! Nurse seemed unable to measure the baby & their attitude is very rude. Walking through the hospital, and sitting out front, unfriendly and arrogant staff, rude. Girl at desk the only nice one. Previous visit: And when they tell …
This place is a nightmare, I went in with high blood pressure 180/120 and after waiting 3 hours, they didn’t ask me what meds I was on, so I offered that and I was given a pill finally, which raised my blood pressure to 188/123. Then I said …
I had a great experience during my delivery here. I came to the hospital at 9 cm dilated and after a brief moment was rushed into their “stop and drop” room. (Hilarious name btw) everyone was very professional and quickly got everything …
I had a visit to the ER. This was the worst experience of my life. I was left sitting in a wheelchair for 3.5 hours as there were no beds available. Their makeshift exam room was a curtain hung in the hallway. I received my DC summary …
i took my wife here because she wanted me to, i would have preferred Eisenhower. she had a pain in the left side. after waiting several hours, they did the tests, gave her morphine and some nausea pills and told her she was constipated and sent her away. bill was over $30k and then adjusted to $2800.
This is a very unprofessional and un human medical center . My uncle is there he was working there and hurt himself and personnel there are rude. My Aunt called a few time and asked for someone who speaks Spanish and was hung up on. I …
I was there and my mother passed away… they are so cheap they can’t buy a bigger morgue. I called and found out, they don’t hold more than a certain amount. I am upset they don’t update me about this and I never said it was okay to take my …
Worst place I’ve had to displeasure of stepping foot in. Wish there were negative ratings. After having to lay on a blanket on the floor in the ER for 7 hours. Crying in pain and having about 100 staff members walk past me, some laughing, I …
I have been living in this desert 30 years or more I have been to Desert Regional many times emergency room several times had several surgeries. They are the best around I can’t say enough about the professionalism the courtesy customer …
Went to ER where I was immediately seen. 2 – 1/2 hours later, I had received an MRI, a CT and all of my blood labs having been completed. I ended up staying in the hospital for 5 days. While there, I received great care from all employees from House keeping on up with the nursing staff being professional and empathetic.
Worse experience ever! I’m in preterm labor and couldn’t find a babysitter fast enough so the hospitals idea of a solution is to force my 9 year old to sit outside on his own. They didn’t want to call a staff member to take me up because they wanted my husband to do it. I left and will not be returning even if I’m on my death bed!
Daisy daisy daisy is one of the coolest nurses ever met she was 2/2 poking me with a needle because my veins are really hard to find!! All around cool people everywhere here
I have had a few visits and stays at Desert Regional but I will keep tnis based on this visit, unless the same issue occurred in different visits. …
Went here because I lacerated my finger very badly while chopping an onion. It’s a Sunday afternoon at about 4:30 PM. When I checked in, the front desk staff were very professional and efficient. I was taken to the back in about five …
The wait was a little long but with all the difficult people that come in i understand. My PA was great ALL MY NURSES were great especially the intake lady that works the door. Even the security guard Tom was helpful and kind. I guess you gotta come when the right staff’s on duty. I’m a happy camper 😋 …
I had my first daughter there and the OBGYN was great but the nurses and pediatrician on call were a nightmare! They kept drawing blood from my baby saying she was sick but never told me what was wrong nor taking her to intensive care. They …
I got a call late at night that my daughters mother was moved to the palm desert regional medical. I found the place pretty easily. They had the door managed by security to make sure you were wearing the mask and had proper directions. I …
Worst hospital, and Dirty. Wish I could post pictures of the filth. Once I looked around my room I was disgusted. They said they would get to it when they can. I checked myself out. Never again! Won’t trust my heart condition to them. …
First, the hospital receives 2 stars (instead of no stars) because of some of the wonderful nurses and doctors I encountered. My hope is that these comments might cause the hospital to improve operations. Two reasons for the low rating: 1. …
An extra thank you to Kendal the Clinical manager. She really goes above and beyond when called on. She is extremely communicative and helpful. Grateful she has been here to care for my dad.
I was transfered to this facility from hi Desert, they have no rooms available so they admit me and make me sleep in a hallway. The board of directors is a joke and do not know how to maintain a hospital.
Warning: Your insurance may not be any good here and they may not bother to find out what is actually wrong with you. I had to visit the emergency room in May 2021. They took some CAT scans because I had a fall. However, the CAT scan is …
The list is too long to explain all that has happened. Started in 1993 when a doctor performed a surgery the scalpel “slipped” and cut 2 nerves in my stomach. After 3 years of pain I went to Eisenhower where another surgeon told me 2 …
Horrible service. While in palm springs for vacation, I took my pregnant wife there with what she believed to be another kidney stone issue which she’s had in previous pregnancies. She was crying with pain the entire time. They gave her an …
I would say my mom had a great stay but it wasn’t. At first the nurses were very helpful and kind. Towards the end of her stay she was treated horribly. She was supposed to have physical therapy and they didn’t come around to walk her. The …
No recognition here- complete disappointment in the ER Triage Center, doctors and staff all included- “personalized care” – what would that be exactly- not taking patients seriously, dismissing and discriminating against them for their …
My dad had heart surgery at this hospital they had to change 5 arteries! in his heart …only took them 6 hours in the surgery….lightning fast if you ask me. Four days later they made him go home even though he told them he was not …
My son was air lifted to this hospital after a motorcycle crash. After a collarbone surgery he was rushed to ICU, incubated, sedated and restrained! There has been almost no communication regarding his condition. He’s been there almost a …
My stay was amazing gave birth to my son and the nurses where all so nice and attentive! Shout out to 4 of my favorite nurses who do a great job and have a big heart for it with smiles on their faces and happy and eager to help MICHELLE & …
I’ve heard bad reviews from friends who had a baby around the same time I did but for me it’s 5 stars. Staff was always wonderful. I had a high risk pregnancy got admitted and had my son As an emergency c section 3 months early at 1 pound 4 …
Day 5 of me having excruciating pain in my upper abdomen and lower back. I was there from a little after 9PM until 5AM. While waiting I heard the female doctor on the phone curse, complain about being there, and wanting to go home. A …
I just got an automated message from the Director of Kaiser Permanente saying all Kaiser patients can now go to Eisenhower Hospital as in-network! Desert regional has been a nightmare for me with unnecessary billing to my Kaiser insurance & …
I went in for pains on my lower abdominal when I was 9 weeks pregnant. I sat there in the lobby for four hours just to tell me that my cervix is one centimeter and it’s supposed to be four. I left and went to another hospital the next night …
I had to go to ER, everyone was good until I got my discharge papers. Discharge nurse told me it was all in my head, so unprofessional and disrespectful. I called later to let them know, they gave me Lisa Damian’s number, she handles …
Was seen for an ultrasound, have been fighting for weeks to get images of my ultrasound that they refuse to give to me and they have a new excuse every single time. “The girl who does it isn’t here” “we can only give it to you on a CD” nothing has been resolved and I can’t see my images at all.
Update: after my concerns can I say that they rectified every complaint. The professionalism that they put forth and the effort to provide a system of information during covid met my standards. Thank you guys!! …
This place is great. Everyone that works in ICU is hard working and sweet big shout out to America, she was wonderful also thankful for Jaelyn and Aressa they’re true angels. Professional, ,Compassionate and great at their job. Matt and …
I was flown here as a result of a dirt bike accident that shattered my left hip socket. Everyone took absolutely great care for my life and well being. The surgeon, Dr. Dobose, was exceptionally outstanding in care of my extensive injury. …
I am very understanding of how COVID has affected hospitals, but that does not negate empathy and protocols that staff should follow. I brought my mom here (this isnt our first time here) & From the ER to being admitted in the hospital …
Scott perry doesn’t listen to his patients. Waits until the last second to acknowledge when something you’ve been telling him about, is actually happening instead of just listening to patients. I went here for three months straight for him …
Things here don’t even make sense. Came in with my wife to the ER and they weren’t even going to let me in, even though she was in extreme distress I had to take a firm stand. Then they asked her for a urine sample 3 times after she already …
I was in the ER waiting room for 8 hours with a toddler because he had a seizure the day before and his pediatrician Dr. J Ramos would not treat him. Not one time did anyone clean or wipe down any part of the waiting room in those 8 hours. …
I had to put one star because that’s the only way to speak!!! This hospital is beyond fowl!! My daughter was in a bad car accident and had to go here with no choice!!! The first week after surgery was awful she got infection in her wound …
Never a fun place if you are going to the ER as I was. Usually very nice and friendly staff but I was at the end_ beginning of a shift. Staff who were leaving soon weren’t so willing t o be helpful and ones just arriving weren’t ready to be helpful yet. I physician I was seen by was very personable and professional.
I had to discontinue my medication because my primary care provider was not renewing the prescriptions that are necessary for my total, overall health and healing. Discontinuing life long medication is wrong and I was horrified to learn …
Place almost killed my daughter because they wanted to rush us out thinking we were over bearing parents after the fact we were referred by a urgent care doctor. Luckily my daughter kept vomiting otherwise they would have not even taken us …
My wife worked as a nurse for over 15 years at the hospital. She just recently resigned to go with me to Hawaii on orders. She went to give her fellow nurses/employees dinner for a final farewell and security was completely ridiculous. …
My uncle was air lifted here. I understand there are securities and certain protocol due to COVID, but the lack of empathy here is disturbing. The PM security on the outside of the ER are completely useless and rude. There is a huge lack of …
Surgery was great, the recovery floor overnight taught me one valuable lesson. My dog and cat are provided BETTER overnight post surgical care than I was. One nurse allowed me to make this review; does that imply it’s one nurse at fault, or systemic, I do not know, just know personally, I deserved better.
On January 16th I got into a car accident and went to Palm Springs ER. Everyone was really nice there. I was well taken care of! Right when I walk in the RN did her job with passion, and the nurses in the back were great! Including the …
Only giving it a 4 just because when I was going into labor there was this nurse who kept insisting I have a c-section because I wasn’t contracting, thankfully my nurse who was watching over me told her that I was, she was so kind and …
My Mother who is in Chronic kidney failure has been waiting for a bed at this Hospital to become available! She’s sitting in another Hospital in ICU but that Hospital doesn’t have Dialysis which my almost 90 years old Mother desperately …
My Grandmother was admitted due to a heart attack. All through her stay she was well taken care of. The Doctors and Nurses were very kind to her especially a Nurse by the name Katie. She was in ICU. She passed away but the staff did …
NURSE SAM ON THE 3RD FLOOR WAS A TRUE BLESSING. WHILE TAKING EXCELLENT CARE OF MY DAD SHE CONTINUALLY SHINED LIKE AN ANGEL. THANK YOU FOR YOUR DEDICATION
Called after I found out my brother was admitted here, switchboard operator was no help at all, wouldn’t even listen to my questions. After hanging up and calling back three times I was finally put in contact with nurse station who said he …
I just had surgery here and everyone was super nice. From the nurses to the doctors. I had no issues.Even my nurses who were poking and prodding me before my surgery were super nice! Even As I was waking up they all said I did a great job, …
Food service worker’s forgot the “service” part of their job. Brings wrong food and tells me to call down? That’s her job! I’m sick in bed and don’t have the number! Unbelievable. Moved me from my nice room at 2am while I was finally …
After being bounced out of two urgent care spots cause of insurance coverage. Later feeling worse I called 911 and was to desert gens er. I saw seen shortly and ALL staff were very kind & informative. That said I hope to never return.😁 And if I need ER services locally this place will to my list. …
Reviews on the hospital website about the ER being dirty is not uncommon. Worked in the EVS/housekeeping department and we are dramatically under staffed. Hospital is unaware of the situation. Unfortunately the truth is that the EVS …
felt like they were trying to kill me the whole time to say the least it was literally hell for me there were multiple nights I just screamed and cried in pain…nothing was done about it swear they were giving me water shots not morphine…avoid this place at all cost
I give it three stars because the nurse who took care of me when I got to my room was very sweet and accommodating. The best ever. But the nurses in Labor and delivery was rude one pushed me on the bed after my water broke they wouldn’t …
My father stayed at this hospital for about a week following a medical emergency. Being from out of state, before I was able to get there I depended on phone updates. The nurse I spoke with told me he was good and being himself, this …
I was directed to the ER by my primary care physician for a hernia flare up. My PCP wanted an ultrasound done on it and that’s why he sent me to the ER, he also included a note on the diagnosis. Both your resident and the attending …
Dirty rooms, unacceptable cleaning people spreading germs, dirty toilets with black slime under the rim, no shower or bathing for 2 weeks. Traveling nurses rude and whining about having to be there, no mention of the big bucks they’re …
Wow super low positive reviews, my son just got a terrible rash on his hands along with a fever and strep throat and they said “its just a reaction from the fever” when in actuality is a very contagious virus.. its called hands mouth and …
I would definitely recommend DRMC Hospital to anyone. I was a patient here for three months in 2021. I was brought in by ambulance due to covid-19 in a very bad way and slowly progressed within departments not before coding three times. …
If you’re not dying, get out. This is the philosophy at this facility. Worst, most disorganized emergency room experience of my life. Went to the ER with breathing problems due to Covid-19. …
I had to wait a while to write this because I didn’t want to write a bad review based on being upset…l had my daughter 5/2/21. I was due to be induced on 4/27/21 but unfortunately there were no beds available so if you have a day or month …
Absolute joke and waste of time and money. Spent almost 5 hours there and never saw or spoke with a doctor. Had X-rays done, waited an hour then an LVN comes and says okay we’re discharging you. Then I ask to speak with a doctor about the …
I drive for a living. I drove over an hour and a half to pick up a patient. 30 minutes into our drive he realizes they haven’t return his wallet. How is that possible? Making my return trip a minimum of 2.5 hours. Yeah staff!!!
I came here 3 days ago with my brother to the ER because he had a stomachache and his skin had turn yellow, well ER was very nice and fast they ran all the tests needed and he has gallbladder stones and needs surgery… We are now in the …
Our appointment for our daughter took almost three hours. Upon arrival we were routed to admissions which took about 45 minutes, it would’ve been much easier to fill out all of the paperwork in an online portal. …
Had to go to emerg for my husband and found the triage system very unorganized. People were just standing around outside waiting to get some attention. Curt and no compassion. Also so expensive-blood pressure, temp and oxygen reading and …
Just a few things about MY experience at your facility (as James Branscomb). I spent 7 days and had two leg surgeries. I spent so much time on ward 2E that it was my home for that time. EVERY SINGLE person was top notch; friendly, …
I delivered at Desert Regional this December and my husband and I were so surprised and grateful for the amazing labor and delivery staff. This was our third delivery and no other hospital compares. Every nurse we came in contact with was …
Came in on ambulance in the middle of the night after a car accident. This was august 2021. The nurses were EXCEPTIONAL. Literally unmatched!! Robel was one of my nurses and I adore him! I hope he gets a raise because he was the best!!! …
My experience while I was hospitalized (1/30 to 2/8) was above and beyond the 5 stars. To the surgeons who repaired my shattered femur and broken wrist, and other OR staff I thank you for your compassion and explanation of the procedure. …
If you want to receive really bad care at hospital then go here. I wouldn’t take my worst enemy to this horrible hospital. They lack compassion and empathy and are discharging me home in the same condition as I came in. They don’t have a …
Labor & Delivery Nurses were amazing to my labor. Julie Castañeda & Evelyn Walker are two angels working at DRMC. Not only we’re both attentive to my case in every single way possible but they also both listened to what I wanted, advocated …
came back for a follow up shot, waited at the doors like the board instructed for almost 30 minutes in the heat, one nurse and one security see me siting outside in the heat sweating, while the rest of the nurses are gossiping, (now keep in …
My daughter and I are on a road trip ( from Northern California) .As we approached Palm Springs she was feeling sick with nausea and vomiting. Checked in to the hotel and made an appointment online for a emergency visit . Was an easy …
WORST HOSPITAL YOU CAN POSSIBLY THINK OF! I came in at 18 weeks pregnant in pain feeling what I think were contracts, they did nothing but had me wait in the lobby for over 3 hours. I’m still sitting here nobody has came to do ANYTHING, I …
Upon arriving here,. They were very rude from the start all the way, until the very end. A certain, R.N came out to the lobby, and. I gracefully pick up my hand, to get his attention so when he was finished with the. The person he was …
Went in on 9/11/21 assuming I had hemorrhoids because of rectum pain. I was diagnosed with hemorrhoids discharged with prescription stool softener, and suppositories. Went back to DRMC ER on 9/15/21 for worsening rectum pain, dizziness, …
I am from out of town and unfortunately contracted COVID a few days ago. I am asthmatic and have a host of chronic conditions and my oxygen was declining. The nurses who brought me in to the ER were the sweetest and kindest I’ve ever talked …
My son died in Joshua Tree in a climbing accident. He was brought to Desert Springs but was pronounced. He was an organ donor. I cannot say enough about the way they took care of all the family that was there, not knowing the outcome. How …
My dad stayed here for a while after a work accident. He moved from one tower to another but the staff was overwhelmingly nice and helpful. The nurses were attentive and took care of the preventative and pain management in a speedy manner. …
Was brought here after a motor collision..nurses are really nice here they should get a raise..thanks to the Dr that fixed my hip with that surgery am recovering now .
Really awful experiance with a family member in the hospital there. HOURS in the ER (almost a full day), delayed care over and over again through out the stay, forgotten meds, totally unable to get a doctor to even speak with family about …
The worst experience ive ever had!! Threatening to call cps. Wont let me discharge my daughter because i lose them money. Calling me a bad parent because i have my other daughter i need to take care of. Dont bring your children to this …
I have been sitting for 3 hours so far and still haven’t been seen. I understand they are busy but I’ve just been checked in haven’t been seen. If they think I’m here for nothing, I wouldn’t be here for nothing!!! Except I don’t have a …
I had the most wonderful team working on me yesterday as I went through knee surgery. Camelia in the pre-op is a true gem…so very kind!! Dr. Zapf was wonderful and answered my many questions with patience. The recovery room team was also very pleasant and caring!
In February of this year, I had a stroke. The EMT’s brought me directly to Desert Medical Center. They were wonderful. I was administered TPA immediately. From what I understand, it was a pretty severe stroke, but, with the care I …
My mom stayed here for a couple of days
This is a Awful hospital, I work in the medical field and noticed a couple of things that shouldn’t be. …
I arrived at the Trauma Unit —- this was expected to be trying —- but nothing til I got to a bed in the hospital many hours later. For 1 day and a 1/2 I did not receive my meds( I’m a cardiac patient)… and after checkout they were to send …
11/28/22 9:00 am
I hope this is viewed by MANAGEMENT.
Went to the ER today for my mom very elderly very sick. I noticed a few things …
Sister artived by ambulance from Big Bear urgent care after being diagnosed with acute appendicitis. Arrived about 10:00pm. Was left in the hall for over 4hrs.when there were stalls open. Was told everyone else was getting a room cuz she …
This is the worst hospital I have ever stepped foot in. Your medical professionals should be absolutely ashamed of themselves and the way you treated my daughter last night!! We live in Iowa, my daughter experienced a horrific ordeal in …
The Social Worker who was working the ER on Jan 1, 2023 around midnight treated us horribly. She patronized my parenting for 30 minutes and raised her voice at me. She also told me that it’s safe to leave 5 year old children with chlorine. …
You’re probably better off dying from whatever you got going on than getting dignified care here because you’ll leave wondering how this hospital is still open. Every doctor and nurse will treat you with the compassion they’d treat a …
I wouldn’t even give this place 1 star really. My husband and I have both been in there bad experiences every time ,I have to say some nurses were great but not all. One nurse in recovery after my partial hysterectomy screamed at me when …
Mri too small for my husband with 54 inch shoulders. Why not upgrade? He had a stroke!!! The food trays are not picked up nor is the patient asked what they want to eat. The nurses are outstanding. They are overworked and patient ratio is low. Very disappointed!
DO NOT GO. TERRIBLE EXPERIENCE.
My spouse presented after having two seizures and vomiting for 6 hours. Even …
Very impressed and being in the medical field and work in another hospital, ER visit went well. Returned to pick up medical records, greeting, check in staff friendly, clean environment, 4/5 staff passed in hallway’s said “hi.” Approx 15 minutes to pick up records. Thanks all for your hard work and services!
I was covid positive, feeling pretty good after taking paxlovid and isolating. Two days later, started vomiting, diarrhea, jaw pain and extreme fatigue. In PS on vacation, but went to ER. …
I’ve always had the greatest care here. The staff has ALWAYS been pleasant and helpful.
Remember they are NOT your servants. You are there for health care. They are …
My Brother is currently hospitalized there and I’ve never had such a horrible experience from his nurse in ICU Cardiac Venus who is extremely rude talking condescending to the families of our loved ones, to the security at the front desk.I …
I was in a bad accident was admitted here. It is day 10 my surgery has been delayed for 3 days now and still currently waiting for my surgery to close up my wound and have me on no food and water intake currently .. I about to hit 16 hrs …
So I was brought in to the ER by ambulance Friday from JFK to Desert Regional for further testing. I was told when I arrived I will be receiving another X-ray to determine my cause of severe abdominal pain I was having. Fast forward 3days, …
We came to Desert Hospital on 10/6, spent 12 hours in ER. Mom was having chest pains. She was admitted and released 10/8. Returned on 10/11, after she started experiencing the same chest pains. This ER stay was 10-1/2hrs. She was admitted …
My dad passed away in the ER on June 9th. I can’t tell you how wonderful I was treated. The whole staff was wonderful but especially the young man who was my dads nurse. And they were extremely busy that morning but they all kept their cool and maintained a very professional, yet kind and gentle spirit.
I have come in for wound care and leave stressed out the attending doctor James, first name, was horrible,. I was in pain with a 10 level and he wanted to give me narco which effects my stomach I always get morphine, he then pointed his …
The 2 stars are for the nursing staff. My 88 year old father broke his femur and had surgery. His closest family is 2 hours away. My brother and I live in separate states. …
HORRIBLE experience once my Mother was put on “comfort care”. After being put on comfort care my Mother was moved from the ICU to a more private room for the family until her passing. We were moved to the Joint & Spine Pavilion. …