DFMC will be the model for quality family medicine in the Desoto County area. Our providers will strive to provide the most up-to-date standard of care within the scope of family medicine. DFMC will constantly and consistently strive to better herself with the focus on our patient’s physical, spiritual and psychosocial needs as well as the needs of our community
| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
75 Physicians Ln, Southaven, MS 38671
Been here twice. Service and care are lacking.
TRUE
Always great care
The wait is ridiculous! I’ll never return!
Got here at 10:30 it’s 1:30 and still here
Wish I could give it zero stars,do not recommend to anyone….
Terrible place. Staff are so rude. Tricare patients….there are other options out there.
Go to hospital before going here. Be alot quicker in long run to find out your problems.
Walked away with over $250 in bills from a wellness visit because of docotors recommendations and lack of explanations.
My doctor and staff have always been very friendly and professional during my visit
I’m currently here at this facility and I’ve been waiting for 2 hours. People come in after me get taking care of. They suck.
Friendly, efficient, caring service
You don’t have to wait long to get to see the doctor and they’re very friendly people
Worst place ever. Some of the staff is rude. Get to appointment on time and you won’t be seen until 2 hours later. Ridiculous do not recommend at all.
Dr.. McKenzie is very thorough and explains things to you. I recommend all friends and family to her and the practice .
Went in for depression and suicidal thoughts and the doctor just made jokes and gave me a prescription. I didn’t even see the doctor for more than 5 minutes. I came out more depressed then when I went in.
Dr. Hunter and Dixie are great.
Had an ear infection and they took great care of me and helped me get it cleared up in no time.
Dr McKenzie is very thorough but be prepared to be there for hours. If you are impatient or in a hurry, this is not the doctor for you.
DR.Hunter, is a great doctor, I told him what has been going on and instead of let’s wait 2 or 3 weeks , he went with his gut and man did it pay off
I’ve had great services for three years. Friendly and caring staff. Great service from Doctor
McKenzie.
Went for a wellness visit waited about 3 hours could not wait any longer walk out and got a bill for 165.00. will not be going back..
Poor every poor the docotor never phiscally looks at my thorat nose ears nothing all she dose is listen an say its nothing the next day i was in the ER because i have brnochites that she magicall missed it was so bad no one could have missed it an this is only one problem i have had with them they really just dont care
Horrible place! Made doc appointment for med refills and it took over 2 weeks to get them called in to pharmacy! Wait time is terrible! Do not recommend at all!
Do yourself a favor GO SOMEWHERE ELSE, The staff is riude and obnoxious and YOU WILL WAIT FOREVER…..i like D Morris but you csnt see him unless you want to wait for months. And they will overcharge your. I really wish i had never started coming here..
I have seen multiple doctors at this facility for a variety of reasons and EVERY time I have been there EVERYONE I came in contact was knowledgeable, helpful, kind, and patient! I HIGHLY recommend this office! 😀
Appointment at 5pm 6:10pm still waiting just to go to the back. I’m very disappointed with the wait time. I wish I had gone to the ER. 6:20pm just getting called back.
I work in healthcare but to have a appointment scheduled for 11:20 am and still in the waiting room at 1pm. What’s the point of making appointments if you still have to wait.
If I could give them 0 stars, I would. Office is poorly run. Dr. Antionette McKenzie is the slowest doctor ever. Save yourself the hassle and find somewhere else to go.
Charged me $50 for my 2nd booster shot. They are supposed to be free.
The worst place ever been sick all week went to the doctor and they gave me medicine that didn’t work. So I called back to get different medications and they told me I have to come back in.Just so they could get another copay that all they want is money not helping people. That’s very sad because I have been going here for years .
This practice has been committed Fraud in its dealings. Called to confirm that it could perform and service all of my needs. Two visits later, they not only did not do all the correct tests, but then told me that they could not do what …
The woman that takes appointments is probably the nastiest human being I’ve ever had the displeasure of meeting. I simply called to make an appointment and within 1 min of speaking to this woman I asked for her supervisor. NASTY ILL-MANNERED TROLL
I cannot understand why the wait is so freaking long!!!! Every doctor here is slow as molasses in the winter time. My first appointment was at 10:20, I didn’t leave here until 1:25!!!! My second one was at 9:20, it is 10:31 and I am still here. I will not come back here.
The doctors are great.. when you eventually get to see them. Waiting in the reception area for 2 hours before going to wait in the exam room for another 2 hours to have a prescription refilled is not ideal. Terrible.
I went to this clinic several times and saw several doctors for some symptoms I was having which turned out to be hyperthyroid/Graves disease. The worst experience I had was with Dr. Antronette McKenzie. She did not listen to me and was …
I’ve been a patiend at Desoto Family for about 15 years and there’s a reason (or many) I don’t leave. Appointments are easy to aquire (even same day), and they are open late and on Saturdays, which is great for my schedule. …
This is the worst physician’s office that I’ve ever visited. The wait is awful. I arrived at 3 o’clock one time and I was still in the office while cleaning up and locking the front door. The nurse practitioner are clueless and have a horrible bed side manner.
The wait here is ridiculous. Do not come unless this is the absolute last resort. I waited an hour and a half for a single shot. I didn’t even need to see a doctor–just a nurse and it still took 90 minutes to get seen! This isn’t the first …
Had an appointment with Connie Hodge for the first time today and she was awesome just like stated in other reviews. I was a new patient and everything went quickly. I was very pleased with Connie and this office.
HORRIBLE …HORRIBLE….HORRIBLE !
Somehow my review months ago is gone so re posting .
Went in because I had pleurisy , I knew I did. The ” doctor ” would not listen …
The lady who answers the phone is always so nice and helpful. She’s a real professional as is everyone at this clinic. The ladies in the bookkeeping department are kind and knowledgeable about insurance. Love the doctors, nurse practitioners, and nurses. I highly recommend this clinic.
I waited 1 hr before going back to triage and then I had to wait another 30 minutes. Once I got in the room to be seen I waited 30+ minutes. 3 hours at a doctors office is ridiculous I think they are overbooking .I am a new patient and …
Sherri James is absolutely the best!! We love her and wouldn’t go anywhere else. If she moves, we move. Everyone loves her!! She is understanding, compassionate, and a true example of a caring physician. She may be a nurse practitioner, but she is OUR DOCTOR. We love you, Dr. Sherr
i!!!
I have never been so disappointed in health care than when I started to come here in July. My nurse practitioner moved here from my former doctors office and I liked her so I decided to switch. They billing department is absolutely ignorant …
Well the best way I can explain it is,, I have had a lot going on, been stressed out to the max, so I went to see the doctor, I sit in the waiting room for about 30 minutes they tooke back to the exam room, I was there for two hours just …
I’m a psych patient, and I was passed around to various nurse practitioners after one by one they kept leaving the practice. I suppose that should have been a red flag. I made it very clear when I made the appointments that I wanted the …
Dr. McKenzie is horrible
Just as the other review says, I waited well over an hour after my appointment …
I went to DFMC after my wife went there and had a wonderful experience. I will tell you this is NOT retail medicine / urgent care of this modern day. This is health care like it was 30 years ago where you are a person not a number. I moved …
I had made an appointment on Thursday for my 3 year old at 3:00pm on Friday. Confirmed my appointment through email when they emailed to confirm. Got to the doctors office on Friday at 2:45 and they tell me she has no appointment. That …
Dr. McKenzie is an amazing Dr. that is very concerned about your well being. However having an appointment is useless. I arrived at noon for a 12:20 apt. I waited for 2hrs before being called back. I then wait in a room for more than an hour to be seen. Be prepared on being there anywhere between 3-5 hours.
I am retired military and have been a consistent patient here for over 10 years and can tell you this is a great (family friendly) place to get first class health care from outstanding doctors. The wait some complain about? you might …
I arrived at 4:05. My appointment was at 4:20. I’m now in a patient room waiting to be seen by the provider. The time now is 7:06 pm! Yes! The clinic closed the doors at 6 pm and three of us were still waiting. This is my last time here. …
I am so sorry to see a couple of negative experiences BECAUSE mine has always been very good. I had no trouble being a new patient, Dr. Morris and his staff are nice and upbeat. I have never had to wait very long. I feel my doctor is in …
The Dr. And the nurses are great. The biggest issue is that you have to wait hours with an appointment. I always thought places set appointments so that you could show up and be seen at that time. This is the third time i’ve been here that …
I have been a frequent patient at Desoto Family Medical for two years. I have been seeing Dr. Hunter and trust him so much I drive over an hour to see him. Today, my wife was treated so poorly when she went in to see her Dr. due to the fact …
The wait time is just horrible. My appointment was at 5:00 and I arrived at about 4:35 and I waited and waited and waited. I got out of there at almost 7:00. You should see the horrible bruise on my arm where the person took blood. …
This is the best family medical place in the Midsouth. I have been a life long patient 35+ years I’m 44 now. Dr. Morris is an amazing doctor. The staff is amazing. From the 1st person you call, Ms. Lisa, to this person that meets you at the …
Why does it take soooo freaking long to see a NP or an actual doctor at this place when there is literally 4 patients in the office. I will never return to this office. It is horrible. …
In case you’re wondering the wait time is still atrocious. I called and spoke with the on call nurse prior to them opening and again at exactly 0900, to make sure I could be seen today for abdominal pain. I was given an appointment for 1500 …
Had appointment today with my father. Everything went pretty well. We did forget to do a covid test which I had remindee the young lady Carol that needed to be done. Doctor Morris is absolutely the most awesome doctor I’ve ever interacted …
Connie Hodge is awesome! She’s very caring and considerate. The staff is friendly and polite. They work with you to find the best appointment and if you need to reschedule, they happily accommodate. The wait may be a little long but it’s because they’re busy. Ive never had a bad experience here!
I had an appoint here for 10:30 last week. After arriving i was called back to triage after only waiting a few minutes. Then I was off to get an X-ray. I did have to wait 5 minutes in between. Then off to see the doctor. She actually …
My 90 year old Dad was in the hospital last week and was released to my house with home health care. We had to establish a PCP here being as he lives in Alabama. …
This place is awful. They make you wait so long. They act like your time is far less important than theirs. How is it ok for them to make you wait hours but expect you to be on time for your appointment. If they are running that far behind …
My family and I have been patients here for at least 13 years. The medical staff, intake and receptionists are always professional, courteous and caring. Timeframe of visit depends upon what you are there for, but I am normally in and out within an hour to an hour and a half. I would definitely recommend this practice to others.
I WILL NEVER COME BACK. The doctor was sooooo dismissive!!! (Walking off and talking at the same time, combative to my questioning, etc) Would not recommend. I won’t say HIS name out of respect.
Appointment at 12 arrived at 12:15 still haven’t seen Dr. 3:11pm NOT ACCEPTABLE. They took copay as soon as I got here.
Let’s start off by saying I love Dr. Morris. I had labs drawn on a Thursday okay give and take a day or 2 for results. I called that Monday, I’m sorry your labs not in yet. Okay no call on Tuesday. Called again on Wednesday no your labs …
If I could give this place over 5 stars I would. I had the pleasure of working with Amy Bailey, NP and Paige Shaw, LPN. They were more than amazing. They took the time to get to know as a person and not just as a patient. By the time I …
Awesome place, but I am giving them 2 stars because the front desk/phone DOES NOT LISTEN …Please check your online appointment system because it sets up appointments and not confirm them with the patients and then your office likes to …
Update- I’ve been seeing a new provider and my appointments have been great
I didn’t love my visit with this office. The NP seemed very rushed and didn’t have any interest in actually listening to my health concerns. Her nurse was great however.
This clinic was amazing. The provider we had were excellent and made you feel comfortable. And the front desk people were so helpful and nice.
Worst Visit Ever . I Went Two Weeks Ago For A Check Up . My Appt Visit Was Exactly 2hrs & 45 Mins I’ve Never Been At A Doctors Appt That Long Ever! After Waiting For Two Hrs I Had To Go Back Out From The Back & Ask When Would My Doctor Be …
Worst medical trip in my life. I had better chance of a polite and caring approach from a stranger finding me in a ditch. Front desk acts as the high school principal ( actually the principal is nicer ). Was firmly asked if I had an appt …
Lisa the receptionist is polite and professional. I have seen providers Amy Bailey & Mackenzie Gibbons and both are knowledgeable, kind, & professional. I can’t forget their nurses Paige & Katie who are also exceptional.