Established in 2003, Detroit Thermal provides a range of heating and cooling services to more than 100 customers.
| Monday 6AM–11PM Tuesday 6AM–11PM Wednesday 6AM–11PM Thursday 6AM–11PM Friday 6AM–11PM Saturday 6AM–11PM Sunday 6AM–11PM |
Lockbox # 774420, Chicago, IL 60677
I like this Walmart because it’s very convenient by being close to my home. What I don’t like is they never keep inventory. Now the Walmart on Ford Road in Dearborn it seems like it’s Christmas there everyday a lot of inventory it’s just too many people in there for me.
Messy dirty place Everything is always mixed up. Sizes, product,shelves nothing is in order. There are good workers that do there job. I understand there customers that make a mess in the store. But think they need more workers or ones that …
Every time I need to go buy spray paint I have to wait 15-25 minutes for an employee to come unlock the glass cabinet. I ask between 3-5 employees in the meantime about them opening it and they either say they’ll call someone or that they …
Complete disaster, dirty, out of stock on many things I needed.
Staff unhelpful, & stated they were out of items only for me to find what the staff said not tò be true! Don’t go to Dearborn store!!!
Filthy, disorganized Salesforce. Have interacted with several employees and the majority do not want to be bothered. I dont know what they are too busy doing because this store is a hot mess.
Awful Store that treats employees like garbage.
The pharmacy gets 5 stars, but the rest of the store I’d give 2. Not organized, very small aisles, unprofessional staff. We got our vaccines done at the pharmacy and they were amazing! No problem there.
Filthy. Messy, screaming, running children, loudspeaker too noisy, stock spilling out of the shelves onto the floor..my service dog in training was nervous!! I was glad I also had my trained service dogs. I had two anxiety attacks. I do not recommend. They had no stock either
Had to wait 2 hours for order pickup of *one* small item, tried to call pickup number with no answer and mailbox was full
I already left a review before I went through my bags so I appreciate the gift bags but didn’t have all samples in that’s in the coupon brochures. I’d like to say that’s a Great way for advertising so thank you again. Also the parking area …
Worst Walmart ever. The employees are straight garbage that don’t care about helping whatsoever and the ENTIRE time I was shopping those secret shoppers were following me around everywhere I went to the point i turned around and literally …
This is one walmart I WILL NEVER ATTEND!! I only did yesterday because I had to pick up something and it was in the area. This place is so disorganized, things are NEVER STOCKED!! The place just looks cluttered & out of order
The WORSE Walmart I have ever shopped at Not only are the workers rude and lazy their store is filthy and they never have anything. The workers stand around and talk a lot and I don’t know if I’ve ever been there and they had carts inside. I have made my last trip there
This Walmart is unique because they sell Arabic groceries. I drive here 40 minutes once in 2 months just to buy Arabic food.
They know they need to open more registers at their checkout. The lines are too long and the cashiers are too slow. And that’s all because they’re trying to save money by having you to pack your own groceries and ring your own self up. Plus …
Never any stock. Messy store. Never anyone to help you. Groups of employees all in the back texting and playing on there phones, usually sitting on the floors in the back of the store. Been there often , always the same way. Poor store to visit.
Everyone who works here looks and acts depressed and dejected. If they were paid a decent wage they’d probably care more. The store layout is garbage. The attitudes are garbage. And the electronics department is an actual dump site.
Shelves were messy and unmarked with prices…self check lines were only accepting card…no cash…and they only had 3 lines open
Clean, I had to search for employees to ask questions and prices of unmarked articles or products.
Filthy, stock all over floors, staff standing around not cleaning, one saving grace was the associate who rung up our order. The young lady was very professional and efficient.
Hate this place. Hate coming here. Always a mess. Always bad everything. As much as they try to do their best, it’s always at their worst. Never clean, always disorganized and not well kept. Only reason I came here was because my fiancé …
The Pharmacy is full of awesome people BUT the clothing n food section is always trashed. The store is always full of large families that take up so much room u can’t even walk by. Some of the kids r running wild driving the disabled cart …
Used money services at Walmart. The employee was very friendly and my transaction was ready before I got my wallet back in my purse!! We love Wal-Mart. Just about anything a person needs or wants can be found there! Now the store is getting ready for Christmas and the holiday spirit can be felt!
I’m not ever coming to this store again. I was treated rudely because I wanted the money back that I was cheated out of by a cashier. The day before I bought food and some other things that I needed and when I got to the check out line I …
In very bad need of staff! Very long checkout lines. Shelves empty.
Couldn’t find a lot of stuff. Shelves were just about empty on a lot of food
Becareful with orders for delivery. Even though u order from here it will come from any of them
Honestly the setup of the store is crazy. When we went it was so busy. They seemed short staffed. We had to return to the parking lot to get a cart because they were empty inside. Checking out was a Hassel waited five minutes in line to …
Cashier had a bad attitude should have stayed home with that.
Too crowded not enough check outs open store needs cleaning
The places overcrowded a lot of things are overpriced it is convenient a lot of times but people there and employees are very disrespectful
Always busy and great to have around my area
A great way to start your day avoiding the crowds.
No food no cashier long lines agghh
Walmart is done, is where u go to get cancer these days
Purchased the seafood for a crab boil. Everything was so good.
We’re lucky to have Walmart stores in the city open till 11PM.Both locations in Windsor were and still are our backup from day one of the pandemic until now. You can find anything you need for very reasonable prices. Staff there are very …
Lines long… bad service. Didn’t have what I wanted. I know why I don’t go there very often 🙄🙄🙄 …
Store was not clean, very disorganized. I generally go to different Walmart stores when traveling in various states and this was one of the worst I’ve seen. Empty and half drunk bottles and even half eaten food scattered on the shelves, …
Good place to shop safe parking lot
Alway Dirty And Never Can Find Stuff In Its Right Place And Items Are Always In The Wrong Spot With The Wrong Price And They Never Honor It Even Though Its The Workers Fault Its Not The Customer Job To Find The Correct Spot For Any Items To Get The Correct Price! This Store Been Needed A New Store Manager! LIKE ASAP
It’s always bad rude ppl and lines slow 🐌 …
Please update your holiday hours on here, this shows the only Walmart open. So many people driving all the way there for you to be closed. Merry Christmas, but please don’t waste people’s time because you can’t fix your website hours.
It’s Walmart. What can you say. Except the employees seem more indifferent about their jobs than most locations. I pretty sure some/most were either stoned or burned out from being stoned before they got to work. I guess that’s what you get for how they pay and treat their employees.
Decent grocery selection. And the isles are usually fairly tidy. The lines are long. But they move pretty fast given the length. But I gave the four stars because the hours of operation constantly unexpectedly change. Since covid some days it’s 8pm and some days it’s 10 or 11. I don’t like that.
On average Walmart has nearly everything I has ever went there to get however I should have went across their website to search for what I need because they had a similar product that was in the field in which I was searching for a …
Nice collection this Walmart has compared to other stores
I mean. It has more Muslim customers than any other Walmart in America.
This Wal-Mart , so called, Supercenter has very poor management. Most of the customer’s don’t really know why they’re having such a bad experience. Some of the price mismatching is intentional, because most people will buy an item once …
I WENT ONLINE TO SEE IF THEY HAD A SPACE HEATER FOR IN STORE PICK UP. THEY HAD IT RIGHT WHERE IT SAID IT WOULD BE. …
The worst place ever
it’s so dirty and messy that most clothes and merchandise are on the floor 😧 …
The customers here are awful. The two employees I asked for help were uninformed and rude. Avoid this place like the plague.
Not,to keen on the Walmart in Dearborn.Its to unorganized in there..and the staff,is not very helpful..
Um, HOW is this Nasty, UnOrganized, Dirty it’s unreal along with ALWAYS being LOW or COMPLETELY OUT OF STOCK
It’s ok… it’s usually messy. They sell out of a lot of essential food items often. But hey it’s Wal-Mart. Can’t beat the prices on the items they do have in stock.
I’m a star wars nerd, you never have any! Not even your own store exclusives! I tried ordering them online and got em, then later denied out of stock. Found them on ebay for 45 apiece! That’s insane. I’m insane because I keep trying with your company. I’ll just go rt to ebay for now on. Thanks!
They need 2 keep it more clean
I’ve waited over 30 minutes for an electric cart. I have had back surgery from a car accident! This is unacceptable
Receive a great deal on a PCS love the price been looking for for years great deal
Dealing with Walmart, especially Walmart.Com is usually a waste of time. You could end up sending more stuff back than what you actually buy. I shop there when I have to hold my nose when I do. Shopping at Walmat is like being around a big fat stanky woman. Too bad, get used to it!
Very good store but need more cleaning
They never have enough toys around Christmas time. And the shelves are messed up during back to school supplies sales. They need to keep the store clean. Pic: store at Christmas.
I appreciated the short wait on my pick up order. However I’m not happy concerning 1of my items because the closure lid was not closed& fluid was coming out in the bag. NOT GOOD AT ALL!
Longest wait time I’ve ever had dealing with the money services and customer service
Store well stocked and clean. If you go through self check out pay close attention, some machines are credit card only, you can’t use cash at all, you can use your ebt if you have it.
Had to pick up some Grocery and Household needs every thing you need one stop shop.Lotsa sales Summer almost here Camping gear, Air Mattress , nice Fashion for Guy, Gal, Kids so come in to see what’s New.
This the absolute WORST Walmart I have ever been too. Nothing is ever in the right spot, the employees never know where anything is, they have bad customer service. Bathrooms are atrocious, the shelves are never stocked & they never have a …
Always busy. Always understaffed. Always long checkout lines…
There shelves are always empty, if you can find anything you’re looking for let me know. It’s sad you can’t go to the grocery store and get groceries anymore. Times has changed drastically!!!!
I just don’t like when you order something from Walmart and say you don’t want anything from a 3rd party, just Walmart then guess what you’re items come from a 3rd party!!! However in store shopping experience was great!!! A little awesome sauce 😎. …
I love this place they have everything I need, just to many workers walking around not showing you where things at.
Line too long and very few Cashier to shorting the lines.
This has to be by far the worst Walmart in America. The employees act like they don’t want to work or help. There is no longer lines just mainly self scan but the lines in the money service is always long and the cashier’s are super slow. Customer service is terrible here I gave 1 star because it’s impossible to give 0 stars
Prices are good, But this location is comparable to a bigger family dollar. Cleaning & organization is much needed.
This walmart had no carts, lines so long they reached the clothes I couldn’t get help for 20 min. I literally called into the store to have them page help 2x definitely worth driving farther to avoid this place
I went early in the morning. I find that it is the best time to go. The shelves were stocked and the store was clean. I have a slight disability which makes it difficult to walk. All of the carts were charged. I didn’t have to look or wait. Best time to shop is before 12:00 or earlier.
Very busy was easy to find everything I needed
Stuff be everywhere pickup is not really pickup still have to go inside the store
Not enough cashiers available, which forces you to use self checkout lane.
Huge store w great prices on fresh fruits
Dearborn and Ford Rd location only — whoever own,run or manage this location don’t care about the customers or the city—-Itens are always in disarray, scattered everywhere —-shelves not filled everything just scattered all …
I can appreciate the low prices that have now gone UP UNFORTUNATELY but the 2 stars really came from the way “some” black people are treated there, but it’s not ok! I’ve never worked for walmart but I hear they treat their employees like trash, so to me, that’s just unexceptable. Well that’s my two cent, hope it helped.
The worst customer service ever . Takes for check out 30 mins per customer. And yelling on customers they are about to close. I have an audio record. The second time We’re inline and the cashier turned off the light and stopped taking us trash Walmart Dearborn 😞 …
Hostile environment but loads of security. Did have ducks in a row but you could feel the base level of mild you’re not from our neighborhood in the place. To their credit security guards made me feel more welcome than the staff. It I’m a security guard and they can probably tell.
the customer service is rude and the manger is even ruder. It’s 8 am and she still doesn’t wanna talk all she says go home. Not helping at all. I just wasted $250
By far the least organized store I’ve been to – I’m not sure if it was the pre-holiday high volume shopping effect… (writing this December 4, 2021) – but there were multiple areas of the store that looked like a mini tornado had gone …
Jalen at the customer service desk on August 7, around 3:50pm has a horrible attitude and should not have a role where he interacts with customer’s. All I needed was a product removed from its security package and he was just nasty rude …
This Walmart, has more employees talking to each other than doing their jobs. The shelves and freezers are so empty and there are 5-6 employees in the areas and yet they are all huddled up talking to each other. Would be a better store if there was stronger management.
Great customer service but people are in line for about hr to be served. They need more staff in the money dpt bc that woman is often left there by herself or with a new employee that can’t move quickly like her. This regular woman employee …
The store was very junkie and not organized at all people left half eaten food on the shelves
It’s a Walmart. Curbside side pick up is nice.
Curbside pickup is a joke at this store. NEVER choose this option. Customer service is the worst.
Store wasnt fully restocked but provided excellent customer service and clean store
Not enough registers open. Some aisles were back all of the way across the main front aisle.
They don’t know what they’re doing
I Went with my daughter she purchase a boy bike FOR her grandson. He was very SURPRISE and happy they both like the same boy bike . And he like the bright color on the Huffy bike . His grandmother, let him pick the bike her grandson, …
The prices have gone up, quite a bit. The only bad part about Walmart – is they sell warranty for tvs. However, the supplier does not cover TV’s from Walmart 🤦. I’ve done extensive research on this. And have been out of luck on the TV every time (luckily they refunded my warranty- still false advertising). …
Was looking for something near home and pharmacy they didnt have it on the store shelves when do they restock the shelves
This place is trash and they treat people like trash .
It’s should close down how embarrassing
I had a hard time finding a staff member who actually worked at the store. It seems that something was going on which required a huge amount of staff members from other Walmart’s. At one point, after waiting for 20 minutes, I had to ask …
This is probably one of the more crazier walmarts that I’ve been to. Not because of the people but bc of the lack of inventory. The shelves seem so empty and it’s not enjoyable to walk around and look at things. When I go, I can never find …
Nice can’t say or see any thing negative
Long lines good prices but could offer faster check out options
This place closes at 11pm but employees will lock the doors at 10:45pm. The clothing section and selection (women) aren’t as nice as in Dallas Texas. They always have stock boxes out in the aisle’s but usually not on the shelves.
Always understocked, and some shelves are half empty.And they almost Never have large bottles of carrot juice
They are alright some customer service are really not good in helping people when you ask about the location of an item, they don’t really know and even they are store clerks. They should be more knowledgeable about the location of items or …
Just about what you’d expect at a Walmart, a bit disorganized, empty shelves and this…
Found everything I needed I usually dont go to the Dearborn location crowded but the employee that help was very nice an knowledgeable
I concur with the opinion of a prior poster when she stated, “This has to be by far the worst Walmart in America”. I was just calling with a question, for money services, before making the trip and an associate, on the general line, kept …
This store is very congested and you feel confined trying to walk thru the isles.
No staff, No groceries. Place was bare. Waited to receive assistance at the self scan for 15 minutes. Worse Wal-Mart ever.
I give this location a 3 and not higher due to the poor customer service given to me by the coach Jennesa who clearly has allowed power to go to her head and does not feel it important to go and see when things are in the wrong spot or show …
Ghetto and only have about two labes open. You need something quick get it and leave
Horrible! It’s nothing but rude and disrespectful people working and shopping there! I will never ever go back!!!!!!!!
Easy to find items and even got a cute coat on sale.
The store was a hot mess everything was everywhere and the staff was horrible and unprofessional never go back there!!
Not as bad as I thought this location would be. They actually had the food I was looking for.
This has got to be the worst Walmart ever I would rather drive a little farther away to the one in Taylor or the one in South gate then go back to this one this one’s always a mess it’s dirty the people are not friendly at least in my …
Why doesnt the manager of this store take a drive to Canton and see how a Walmart is suppose to operate.
Merchandise fallen off racks, disorganized on shelves. Description of merchandise on signs differs from actual product on shelves
Store is very busy and near worn out lacks staff to assist as a disabled person their elec carts are few usually battery low and restricted to inside only which is absurd as a handicaped person who uses to shop but can’t use to transport …
i only shopped here because it’s so close to me & has everything in one stop. i will now take that extra drive to Kroger even tho gas is $5 a gallon. at least i won’t have to hunt around the parking lot for a dirty basket. at least Kroger …
Worst place on earth to shop.. employees are extra lazy and don’t know anything.. they never want to help anyone
The Walmart in Detroit on Mercury is so filthy and most (not all) employees are RUDE and have absolutely NO CUSTOMER SERVICE SKILLS and I can see why because the Store Manager is NO better. …
Security was inadequate to make certain MASKS were being worn!
Not enough cashiers, floor crew, Very Lazy (didnt want to look things up!) Stock out in middle of too many aisles! …
hello i been a walmart plus member for about a years now i buy 1.5k to about 3k a month online …i buy alot of food and things people in need need and give it to them,thats why i spend so much .so i just click on deliver but everytime i …
They’re in desperate need of staffing!!
No working electric carts for the disabled. The store and parking lot was not clean.
It’s best to shop early in the day when there are more cashiers lol
This store is always dirty and never have enough registers open and they have very poor customer service and the lines are always extra long
Very bad customer services I Wait for 45 minutes to recycling the cone only one machine work and all of us wating , I adk for help but no bady work.
Their shelves are always stocked only bad thing is the checkout lines are very long
This walmart is the absolute Worst! It’s unorganized and they never are fully stocked.
However, it’s local and convenient 🤷♀️ …
One of THEE worst Walmarts you can go to….PISS POOR Employee attitudes & customer service….save yourself the headache drive a little further to another Walmart!!!!
Whack is hell… they rely on self check out way too much… They are just there making a paycheck I guess
It was refreshing for once. I went early . All things in place and not pick over. I usually don’t like going to a big box store. Found some great prices on a vacuum cleaner and always over spend in these types of stores.
The pick up process for online orders is very efficient.
I try to avoid this place
I swear it’s the worst Walmart in the entire world 🌎
Bad place …
I really dislike this Walmart. They never have anything in stock.
Employees need better people skills cuz they don’t know how to talk to people and they don’t be around to help you when you need help and some of the workers just outright rude
It was the usual shopping experience but they really need more cashiers! So many lanes were unopened.
On top of being stocked and prepared RAREly, I bought some cake boxes and look!
Fresh out the box, purchased today, they are MOLDY. …
FIVE STARS I WENT THERE AND I SEEN THE MOST TOE CURLING CUTEST GUYS EVER 😍😍 …
So far I’ve had great customer service and great prices on food,beauty care and pet food. Thanks!!! I’ll be back soon.👍🙂Ms. Paula was excellent, great customer service. I will be back this week. Thanks!!!!👍🏼🙏🏼🙂 …
Your credit purchases can be returned back to your card or used for in-store credit, not cash.
Long lines and wait times on 2 or 3 (max) available cash registers and self checkouts.
Trash in the entrance.
It wasn’t like the other Walmarts experiences I had. I felt like clerk wanted me to go away.
Hit or miss. Sometimes you can come and find what you are looking for other times you can’t. There was also no bar soap that I use, very few selection.
I hate it here. It’s dirty, disorganized and the team members are lackluster, rude and disingenuous. Amazon is way better.
Great place but i wish they have the products organized and maintained on the shelves.
Went with my daughter to get things for my granddaughter, not alot of clothes options for her. Like she wants a jacket for her. Only one option she already has. There were plenty of teething ring options. I want a bottle for her with …
THE WORST PLACE TO ORDER PICK UP NEVER ON TIME!!! ALSO IT NEVER ENOUGH CASHIERS TO CHECK OUT YOU WILL BE WAITING IN LINE FOR 20-30 MINUTES EVERYTIME
There were more carts sprawled across the lot than there were cars, or even people. It was definitely a sight to see. Was surprised to even see a random pallet jack in the lot too. That’s a new one for me.
This place is crazy this has to be the busiestvwalmart ive ever been too. Dont park in spots your not suposed too i seen 2 cops writting tickets
I always love walmart it is like a friendly place you find everything you want good price as well
Walmart as a corporation does not honor sales, good luck.
Worst Walmart in the history of Walmart. Close this store down, fire everyone. Customer service at this location is awful.
This Walmart in Dearborn was a horrible experience. Two check out cashiers on a Friday. The cashiers were the slowest I’ve ever seen. The line I was in must have been a new employee, she kept asking for assistance and she couldn’t see the …
Worst Walmart I’ve been in the country. Long lines, items thrown everywhere. Met 1 nice employee though.
The store was dirty and congested. Only had self checkout which had a 15 minutes waiting line. Wouldn’t recommend the store to anyone.
This is not my usual go to Walmart, and there is no way I would ever let it be. The parking lot was full of carts when there were only 5 available in the store. No one was making sure that the few carts that were there was wiped down. There …
If you still shopping at ANY Walmart, especially if you’re black, that means you’re not paying attention and don’t care where you buy your food. This Walmart in particular has been on the news because Arabic males continuously try to snatch …
Pick up a few gifts for great nieces. These are scooters, A Peppa pig and a Unicorn. Great customer service from cashier, pleasant demeanor.
Always super busy takes a little time to get parking for disabled people with patience it will be good
Good place to shop for a reasonable price on house goods and little personal gems.
We always enjoy going to this Walmart. All employees are very friendly and professional.
Very unhelpful there were three people behind the desk had to wait to be waited on then was told that because I didn’t have a receipt for a gift that I got that I could not get a refund or exchange the item and the people at the desk would not even call a manager double check to see if there was something else that could be done
Ask for help and felt like they didn’t put the effort on helping find what I was looking for. Also, everyone had attitudes
👋👋 hello all… The superstore has been the way it is since I first started shopping there… Always to crowded, with lots of children.. I know most don’t have sitters, but I can’t take it… The sayings are if you don’t like go somewhere …
I actually walked out of the place. Was crowded like no other. People were rude, Not employees. ( mind you I didn’t see any employee’s on floor ) All the shelves were empty. everything seemed kind of trashed.
Terrible service. Waited 20 minutes for a $10 product to be unlocked. Called the store twice after requesting help and waiting 20 minutes, no answer whatsoever. I’ll never come here again if I can help it
I like going to Walmart better than meijer’s store because the prices are better to me. I just wish that they had more than a few motorized scooter for the disabled people.
The biggest problem I have with Walmart is they don’t seem to understand that we customers don’t want to stand in line for hours. I have simply walked away more times than I can count.
Worst customer service I did a return with my receipt for 183.0 representative gave me back what she wanted to give me back she didn’t count my money back just handed it to me so I counted it back asked for a refund receipt said they don’t give them out. You need money that bad to steal 20.00 . Thieves go to jail eventually…
Very messy, very unorganized. I would literally go to another walmart 20 minutes away than to deal with this one. Their workers seem like they don’t want to be there, and you just can’t get any help.
There is racism in Walmart two black people only listened to the black people and black people hate Hispanics and when I was paying I forgot something and I left my daughter in charge the employee saw her out of no where they deleted my …
The worst very bad customer service 😒 rude service from workers and the line to check out was so damm long on both ( self cashier )😒 …
Such a circus everytime. Shelves are barley stocked and it usually a mess. Lines are long and usually only 1 or 2 human operated lanes open
Good selection of products store was clean and neat
The worst shopping experience. I don’t know what’s the point of drive-up if you wait for over an hour to get your order!
Sales associates were very pleasant and helpful. The price wrong up incorrectly and the Walmart associate fixed it without any complaints.
I’ve always had a pleasant experience at the Belleville Walmart and I continue to shop there
Deli person is very rude was on phone and got offended when I asked him to wait on me. Had a very bad attitude will not come to this store again. He should be fired
Almost can fine 🙂 everything younger. I was looking for some jars of Dr. Sammit skin whitening cream , finally found it in a red and white box 📦 but it was empty. Then went to the bathroom 🚻 😒 🙄 left my cart outside 😑 the door came back in four minutes my car was gone without a trace . Watch out , people stealing. …
The employees are extremely rude I went at 11:01pm and they informed me that it was closed. I tried to talk to them nicely that all I wanted to get is detergent and I’ll be on my way(there was still about 40cars in the lot) but the …
I like shopping at Walmart is always have a pleasant time but the prices are getting a little out of hand but I’ll keep going there until I can’t afford it anymore thank you
Well organized well management and well mannered ; very hard combination of qualities hard to find uncombined .
I work long hours and now I go into Walmart and have to wait in very long lines because of only one or two cashiers so now I have to self check out now..so I ended up leaving Walmart and going elsewhere
This Dearborn location is horrible. Their shelves are never stocked. The employees don’t want to help you find anything. The price tags on the shelves aren’t changed so you’ll pick up an item thinking it’s one price because of the shelf …
The staff was very helpful, professional.
I enjoyed my early morning shopping.
*Dirty.
*9/10 you won’t find what you’re looking for in stock.
*Will most like have to look through the parking lot to find yourself a shipping cart.
This particular location is always running low or out of things. There always so many people and the lines are awful. Rediculous lines to check out. By the time you’re done checking out your food has probably gone bad.
Not organized, employees are clueless this location is falling apart. I don’t even consider it a place to shop in at all. I’ll go to a Walmart farther then this one. I will not be stepping foot back at this location it needs major major work.
First and last time going to this location. Stuff all on the floor, disorganized, hard to shop there, the layout is hard to maneuver through. Will go to a different city if needing to shop at Walmart.
Unfortunately, Walmart does not have any shopping carts available in their stores. You will need to go to the parking lot of your local Walmart to find a shopping cart.
Thus is the worst store I have ever been in.. it was a complete disaster of a mess and everyone was more interested in standing around then helping anyone.. there were pallets of what looked like shipments all over the floor in your way to even get to anything.
Trying to place an order online for pickup. Today is Monday and I can’t come get it until Saturday. I called to see why that is and literally could get no one on the phone. I hung up and called back multiple times, choosing different departments each time. The phone just rang.
This location sucks, the patrons are rude. That causes the employees to have a negative effect on the folks there waiting on. Plus the police May harass you in the parking lot so yeah it’s not my favorite Walmart only the closest.
Worst. They never attend calls! Even if Walmart tries to reach them they won’t attend the call…
They give some other order saying that it is the alternative or they’ll cancel …
I should not have to scan my own items with people watching me and also have to wait to show the old lady that couldn’t walk what I bought again
Service is always good because the staff is dope! They make the store
The worst Walmart I’ve ever been too in my life. I’ve been waiting for 20 minutes for someone to open the paint glass for me and no one showed up and when I went to customer service they said no one is here with the key and there’s nothing they can do. They sell items that apparently you can’t buy because the workers are missing.
Scan your own purchases. Cash scan should not be at the beginning of your self purchase. It blocks the other lines for card only scanners. The customer service was very bad.
Love this store! It’s my go to when I need groceries and household items
For the most part there’s service is wonderful I usually get my groceries delivered but I have noticed lately there’s a certain items that I want they don’t have anymore and they don’t take the effort to find them at another Walmart or in their warehouse and have them shipped to me
Walmart has always been my choice and Supermarket because they always have what I want and the price is good. They’re starting to downsize their hand craft area, like yarn which does not please me. Start bringing more yarn in because you …
Great collection of products and well organized. But bathrooms are not clean and well maintained
Some of the ladies organizing the line, when it is crowding, are rude and unprofessional. Management should be very aware of the candidate’s ethics and how to deal with customers before hiring him/her in.
Horrible customer service. Messy and always empty no matter what day of the month you go . Don’t trust their online stock display. They will say they have many items in stock and when you get there. Nothing at all. Go to any other one but this one
Even this is my closest store but I hate this store it’s not terribly bad but the store management is terrible sometimes the customer service is totally close and you need to come later for a business lines are crazy these days in every …
horrible customer services
Horrible cashiers,
They double charge you, and when you want your money back, you gotta wait one hour. So either you let them steal your money, or waste your time to correct them mistakes.
Cold medicine shelfs were almost completely bare with very little selections.I spent $30.00 on cough syrup and mucinex and my head still stuffy. This location is always ran through and not stocked up
Walmart is a HORRIBLE place to shop. I just returned from the store at 5851 Mercury Dr. Dearborn MI. We arrived around 7pm there looking for baby diapers, a screwdriver and a wrench. Notingin stock. We decided to get some rotisserie chicken …
This was busiest Walmart I’ve ever seen. It was also the least tidy. And they still only had like 2 registers open. Lots of theft according to the staff. Won’t be going back to this location anytime soon.
The place itself is fine but this is about one specific employee.
I called asking about the pet policy and the lady who answered by call was incredibly disrespectful. She cut me off mid sentence and hung up on me before I could ask my other question.
This place is a joke. It’s an absolute mess. Products not organized and scattered everywhere. Shelves are always empty and never restocked. Not all the self registers are open so they have a long line wrapping around the clothing aisle. …
This Walmart is one of the WORST. Shelves are rarely stocked, it’s messy, the managers are rude and most of the employees don’t want you to bother them. The recycling department is horrible. It’s dirty and unkempt. We waited 30 minutes for …
Horrible!! An “entrusted key holder” should be on site at all times. I visited the store around 7am and could not get the items I wanted, because they were locked up in the cosmetics case and none of the employees had a key. If the products …
This walmart does not represent. Walmart does not take care of the stores in minority areas. No carts available inside or outside. All the lines were long with customers. I couldn’t find the lid to a storage bin, I wanted to buy. No …
The 4 times I’ve been has ALWAYS been an absolute horrible experience! Even before the pandemic this store was worse than any of the local Walmart stores. I get so upset from the trash in the parking lot alone which is just a prelude to …
Store should be SHUT DOWN or get a completely new team to work!
This location had trash everywhere and items for sale all over store floors. Went down pet isle and was unable to shop for what I wanted due to huge boxes …
Worst customer service, was waiting to get help at the paint depat. No one there, talked to the associate and they calls 2 times for customer needs help by the paint dept and no one showed up for 20 minutes. Then talked to the manager and …
I was in on a Saturday to cash a check, the store was busy everywhere, especially the line in money services. Linda was alone in money services and handled the overwhelming situation quickly, efficiently and all the while super friendly. …
I wanted to order a birthday cake but said not doing this. I wanted to know when they will resume still don’t have any answer. Three atmosphere was good, process good. Could have better service.
Horrible store and experience. First, picking out the vegetables was hard most of their tomatoes, cucumbers, and lettuce was in bad condition. They were really soft and some had mold spots on there. I was still able to find a few good …
THE YOUNG LADY KENYETTA IS ONE OF THE SWEETEST HER CUSTOMER SERVICE SKILLS ARE TOP TIER!!! OUT OF MY 50yrs SO PROUD OF DEABORN-WALMART MY GRANDDAUGHTER AND I WILL BE BACK MERRY CHRISTMAS!!!!
Restrooms could use a thorough cleaning several times a day. It would be nice to have shopping carts at the door instead going to find a stray cart in the parking lot. The simple things in life eh? UPDATE!!! THEY NOW HAVE SHOPPING CARTS AT THE DOOR FOR YOU
Came to pickup an uber eats, and nobody brought anything out. Cars have come and gone over the course of an hour without any staff delivering the orders to the pick up spots. It’s a waste of time and an insult to people who are spending precious time that could be spent elsewhere. This store is an embarrassment.
Why do you not have enough people to take care of these pick up orders sitting here for 45 minutes is ridiculous.. Walmart knows they’re over packed with many online orders and they need to hire enough people to get us out of here in a timely manner.
Their dealings were very bad, their prices were exorbitant, and their services were not good. When I came, they told me about the cost of 149. When I entered the room, they brought me a paper that they had raised the price of the room under …
Don’t order pick up from here. This is my third time trying to pick up an order that was supposed to be ready on Sunday between 1-2pm. It’s Tuesday at 6:30 (supposed to be ready today between 5-6) and we’ve been waiting over an hour. Just don’t do it. Never again
I’m so disapointed in the Dearborn store, it was filthy, from the Ilse’s, to the nasty registers at self pay, there were no sanitizing spray or paper towel to wipe the carts off, there is never carts inside, you have to go outside to hunt …
An awful store. Trying to pick up a single item here is like a mythical quest. I ordered something for pick up- went and waited in the customer service line for 20 minutes, can’t get it there. The lady there tells me to go the back of the …
If this store has a manager, I wish he would look at the workers who submit customer orders. We wait for more than an hour in the car parks. Those who do not have parking are served at the pick up. When you talk to them, they say, “Can you remove the order after waiting an hour?”
As an Uber driver; it is SO frustrating being sent to this locations outdoor pick up. There are over 60 spaces & they take so long I have been penalized twice for taking to long by UBERS standards, NOT the customers; but especially my own. …
If I can give y’all a 0 I would. Just close this local. Worker don’t want to work. Team leader don’t want to work. Trying to get money off my card take a hour to get to cashier. Only 1 person working customers service. Ask for help evbody …
This is the most chaotic Walmart I have ever went to! You cant bring no kids here or nothing. Nothing is stocked properly, and whats worse is the customer service. Theres always a fight and argument going on as if its black Friday. The …
If I could rate zero stars I would. Store is in total chaos. Three different orders for pickup over several months and all were terrible. For my last pickup waited 90mins then gave up. First they brought out less than half the order, it was …
Nothing is organized, customs service is terrible, none of my questions were answered when I had a complaint about order pickup after 1.5 hours waiting for someone to come outside and help.
I will never go back to this location again
This Walmart location is Terrible!!! Just absolutely Sad. They need New Management, and New Staff!!!! They really need help, the team is not working together, there is no work morale for managers or employees. I am almost positive that they …
I’ve never been a fan. But had to do some late night grocery shopping.
NEVER again. They didn’t have any meats (no chicken, beef, pork, fish NOTHING), …
Great place to shop. Only problem was the African American receipt lady was very rude. She thought we didn’t pay for 2 cases of water when it was on the receipt. My husband told her it’s on there. She needs to learn to read or get replaced by someone who can do this job correctly and professionally.
They were nice and courteous. Only thing wrong was they only had 1 person as a cashier. The rest was scan only. We deserve more then one live person on the floor. Give us more of an option. I’m one who doesn’t like scanning and bagging my own. I’m sure I’m not the only one .
Pretty decent location. Well stocked and plenty of staff. But not enough electric shooters that were charged and working.
I avoid this place at all costs, but sometimes ya gotta bite the bullet for the sake of convenience, i just wanted a shirt after all. …
The manager’s treatment of a brown-skinned girl is very bad, and the customer service staff do not know anything about their work, and the reason is I went to the store 4 days ago to not shop and brought coins with me to put them in the …
I go in for subway at lunch and they are quick to get your order done 🙂, but I went to the bathroom and left my wallet, I returned about 20 minutes later, it was gone, I went to customer service where they look like they didn’t want to be …
Dirty store someone needs to turn this store into state no sanitizer. Dirty everything! Please help this store get it together. Seen a lot of crime outside too! This place I’m sure will be closed soon! Better business convid19 everywhere!
Found a good deal on stylish Russell Tech Fleece Pants. I got them in three colors metallic blue,ash gray and green.
Clean and busy. The parking lot is difficult to get into because of how close this is to Southfield Freeway. There are a lot of self-checkouts, and fast checkout lanes which makes paying easy. I wanted to use a price checker in the store to …
Stocks of items still at Soviet Union levels. Didn’t find a foam toilet seat and didn’t find a kitchen stacking tray. The Hot Wheels Legends Tour event was in the parking lot and there weren’t enough of the latest cases and models and the lines were 1 mile long!