DFW Primary Care PLLC has made its home in the Texas, Irving area and has been a leader in providing primary health care to the community. Our … See more
Thank you Dr Ketha you have always been the nicest kindest person to me ever, ill be walking again soon with your help from your friend and patient Edward Cortez.
Thank you for the whole team of Dr Ketha and nurses for recovery and friendly environment from management….. Especially Dr Ketha are very caring and clear about the treatment…..
Medicine board needs to look at on all these doctors before giving license plus the company they’re with. Quality of care is getting worst! Can’t get a hold of them.
Dr. Sumana is the best Doctor in town who knows her job, very professional team members they have.
I would love to highly recommend this Doctor in Irving TX.
The customer service is awful. The doctor told me to do my lab works so I did. Months passed, no reports. I called them like 20 times in a week, no reply. The agent says ,” i will send you electronically” but didnt recieve it. The agents …
Poor in communicating don’t like to listen speaks over you rudely very outspoken stay too long in office 2 hours or more she needs to see a doctor wholesale with the mood swings she have smile on your face and talk behind your back
Big waste of time. Theres only one Doctor and youll be lucky to see her. They dont treat most people with a listening ear or intent to diagnose or help. They just see where they can get money out of the Insurance company. Staff consists of …
SCAM ONLY CARES ABOUT CHARGING INSURANCE. Doesn’t care about patience. She schedules appointments and never shows up. She gives prescriptions that shouldn’t be mixed. If you’re not careful, you may experience death… BEWARE ☠️☠️☠️ Please have kids insurance if this is your physician.
Expect to wait more than 3.5 hours to be seen for any appointment. Even if it is just to get your lab results, which they could have just sent to me. Staff is incompetent and have no customer service skills. They have a sign up saying that …
I scheduled my first appointment with Dr. Ketha, end up being examined by an unknown nurse. For my followup appointment, i again specifically requested to see Dr. Ketha on the phone, was assured that i will be seen by Dr. Ketha, again end up seen by some other doctor. disappointed…
I never seen this type of doctor in my life. You never know who’s dr ketha and who’s practitioner. I really confused and frustrated , someone treating patients on behalf of dr ketha with thier half knowledge. Their service is very very poor and not eligible for stars to give.
****UPDATE*** I decided to call Saturday and believe it or not Dr. Ketha actually answered the phone! She immediately called me in an antibiotic. I let her know that this was totally unprofessional of her office. She agreed. I am still …
They cornered me with fees then made me feel cheated. Worst visit I’ve ever had to a “professional” and then was yelled at by the doctor herself because I was upset over the fees. They try to cheat you on the follow up visits for adding in …
Do not come here they do not care about you, they only care about their money. During this Covid time I was unable to make $140 payment and they discontinued my mental health medication that helps me get to work every day! No word from the …
When I called 211, they gave me this doctors office number whi accepts traditional medicaids but when I called them they refused me. I’m leaving bad review to almost every doctor’s office who refused the traditional medicaid and the reason …
Dr. Sumana is great. She treats her patient so well. She tried to bring smile in my face. I would like to give 5 stars but I gave 4 star because the place is not so well managed and staffs member needs to be more organized. Other wise 5 out of 5. Thank you Dr. You are the best doctor.
i wish we can give them less than one star. Dr. sumana ketha is absolute the worst kind of doctor who would take your trust away from the medical profession. She is only after money and would do anything possible to take as much money from …
It saddens me to see only 1.9 stars on reviews it seems the ones whom let a 1 star maybe went to see her once maybe caught her on a busy day. I know from personal long time experience with Dr. Ketha and her staff they go above and beyond …
Doctor is expertise and willingness to listen and discuss. Taking good care of patients and suggests well regarding referrals and pharmacy. Staff is also very friendly and helpful.
Dr. Ketha is the BEST SMARTEST EVER!! If your sick and you need a good doctor, Dr.Ketha and her PA Shova is your Doctor!! Dr. Ketha works long hours to assure all patients are taken care of for the day!
Dr. Sumana Ketha is one of the great and awesome physicians I have met. She is a great listener and her patience is excellent, asks the right questions, and is genuinely concerned about her patient’s well-being. The staff were very friendly …
Dr. Sumana Ketha is a great doctor. Doctor is very understanding and listens to your concerns. Doctor takes time with the patient to help them with their issues, highly recommend her to anyone looking for best treatment.
Dr. Ketha is a great Doctor!! She is very caring, compassionate and knowledgeable. She works after hours to assure all patients are taken care of. I appreciate her and her staff
I love this doctor as she is through with the patient workup and all the relevant diagnostic tests she offers. She is very helpful and explains the problem that you have in a very simplified way so that we can understand easily. I recommend …
Dr. Ketha is so compassionate and helpful. She takes time to understand the problem. She knows about my insurance plan and in giving me a referral, she called the specialist to make sure he took my insurance. Her staff are friendly and …
This doctor seems knowledge but her people skills are horrible. She don’t listen to your concerns, she talks over you. I think they are committing Medicaid fraud. The office manager took my insurance card and took a picture of it on his …
I booked an appointment at the Dr. Sumana Ketha office for Physical & Lab, what they told me is Once in Year insurance covers 100% for Physical and Lab and they are In- network so I need not worry. There would be nothing which I need to pay …
Dr. Ketha did a great job with my first ever health exam. She explained everything to me in a very clear manner. She was also kind and friendly. All of the staff was great – they were helpful and helped with my insurance.
This doctor office is different everyone there is Nice friendly and professional I came across this doctor office trying to change from the place I was going to and I promise you there was nice lady named Terron Russell and because of her I’ll will definitely be coming back
Poor communication, the guy that is in charge of scheduling is RUDE! I’ve called many times and it’s always the same gentleman, speaking over me and misinterpreting everything I say. Needless to say I will be looking elsewhere for a primary care physician.
Good treatment care and excellent patient services. The staff were very friendly and answered all questions. I am very pleased with Dr. Ketha’s treatment. The Customer Service people also doing their job obediently, responding quickly and do the needful immediately.
Very friendly and helpful staff. I especially loved how NP Shova Gurung took her time to explain my conditions with me as well as my treatment options. I had a great visit and Shova Gurung has really put me at ease so I highly recommend this clinic.
Good . Dr ketha is really good in understand the problem and really very helpful and staff is also very friendly
Good
Best treatment for all
worst doctor ever I recommend noone to go here.
We’re waiting to see the doctor for about an hour now and we’re just told “the doctor left to go get something.” WTF.
Good hospitality service and great suggestions by doctor
She don’t care what going on. She don’t care about your health at all.
Good hospitality service and great suggestions by doctor
She is a good doctor and friendly nature
This doctor and her staff are a complete joke. Please, please do not waste your time here.
Worst Doctor and Worst Service. Never on time. Making appointment is nonsense. Just for show. Worst clinic ever.
Best service in the clinic and staff is also very helpful
All of them give good service Dr. Ketha service is very good thank you…
Great experience
Careful treatment from Sumana jetha
Thanks for your great support from start to end.
Dr. ketha is caring and very responsible , The way she treats describe her professional ethics.
Thank you Dr Ketha you have always been the nicest kindest person to me ever, ill be walking again soon with your help from your friend and patient Edward Cortez.
Hospitality and caring are very good ,nice service from staff and especially Dr.Ketha’s Treatment is very good.
Dr sumanaketha provide very good service and also take care about patients
DR.KETHA is doing good job her support for patients recovery is one of the best .Thank You Dr.Ketha
Thank you for the whole team of Dr Ketha and nurses for recovery and friendly environment from management….. Especially Dr Ketha are very caring and clear about the treatment…..
Medicine board needs to look at on all these doctors before giving license plus the company they’re with. Quality of care is getting worst! Can’t get a hold of them.
Dr. Sumana is the best Doctor in town who knows her job, very professional team members they have.
I would love to highly recommend this Doctor in Irving TX.
The customer service is awful. The doctor told me to do my lab works so I did. Months passed, no reports. I called them like 20 times in a week, no reply. The agent says ,” i will send you electronically” but didnt recieve it. The agents …
I had a very good experience. Dr. Ketha. She was kind and friendly, helped me understand my health problem and gave good suggestions
Poor in communicating don’t like to listen speaks over you rudely very outspoken stay too long in office 2 hours or more she needs to see a doctor wholesale with the mood swings she have smile on your face and talk behind your back
Good Treatment,They helped a lot when I’m sick,,They have cleared all my doubts… hospital management is very helpful
Big waste of time. Theres only one Doctor and youll be lucky to see her. They dont treat most people with a listening ear or intent to diagnose or help. They just see where they can get money out of the Insurance company. Staff consists of …
SCAM ONLY CARES ABOUT CHARGING INSURANCE. Doesn’t care about patience. She schedules appointments and never shows up. She gives prescriptions that shouldn’t be mixed. If you’re not careful, you may experience death… BEWARE ☠️☠️☠️ Please have kids insurance if this is your physician.
Expect to wait more than 3.5 hours to be seen for any appointment. Even if it is just to get your lab results, which they could have just sent to me. Staff is incompetent and have no customer service skills. They have a sign up saying that …
I scheduled my first appointment with Dr. Ketha, end up being examined by an unknown nurse. For my followup appointment, i again specifically requested to see Dr. Ketha on the phone, was assured that i will be seen by Dr. Ketha, again end up seen by some other doctor. disappointed…
I never seen this type of doctor in my life. You never know who’s dr ketha and who’s practitioner. I really confused and frustrated , someone treating patients on behalf of dr ketha with thier half knowledge. Their service is very very poor and not eligible for stars to give.
****UPDATE*** I decided to call Saturday and believe it or not Dr. Ketha actually answered the phone! She immediately called me in an antibiotic. I let her know that this was totally unprofessional of her office. She agreed. I am still …
They cornered me with fees then made me feel cheated. Worst visit I’ve ever had to a “professional” and then was yelled at by the doctor herself because I was upset over the fees. They try to cheat you on the follow up visits for adding in …
Do not come here they do not care about you, they only care about their money. During this Covid time I was unable to make $140 payment and they discontinued my mental health medication that helps me get to work every day! No word from the …
When I called 211, they gave me this doctors office number whi accepts traditional medicaids but when I called them they refused me. I’m leaving bad review to almost every doctor’s office who refused the traditional medicaid and the reason …
Pros: Staffs are Awesome. Friendly and they will go beyond to help you. Every single of theam are Very nice. …
A very excellent treatment and the staff also Taking good care of each and every patient. Dr Ketha’s treatment is great.
Dr. Sumana is great. She treats her patient so well. She tried to bring smile in my face. I would like to give 5 stars but I gave 4 star because the place is not so well managed and staffs member needs to be more organized. Other wise 5 out of 5. Thank you Dr. You are the best doctor.
i wish we can give them less than one star. Dr. sumana ketha is absolute the worst kind of doctor who would take your trust away from the medical profession. She is only after money and would do anything possible to take as much money from …
Hi,
To post review the minimum rate is 1 star and gave for that purposes ONLY*. …
It saddens me to see only 1.9 stars on reviews it seems the ones whom let a 1 star maybe went to see her once maybe caught her on a busy day. I know from personal long time experience with Dr. Ketha and her staff they go above and beyond …
Doctor is expertise and willingness to listen and discuss. Taking good care of patients and suggests well regarding referrals and pharmacy. Staff is also very friendly and helpful.
Great service and Doctor sumana ketha explained in detailed manner
Dr. Ketha is the BEST SMARTEST EVER!! If your sick and you need a good doctor, Dr.Ketha and her PA Shova is your Doctor!! Dr. Ketha works long hours to assure all patients are taken care of for the day!
Dr. Sumana Ketha is one of the great and awesome physicians I have met. She is a great listener and her patience is excellent, asks the right questions, and is genuinely concerned about her patient’s well-being. The staff were very friendly …
Excellent services good doctor and front office people receiving is good. Dr ketha is really friendly and helpful.
Dr ketha is really good and helpful.
Mainly the team is really good and friendly.
Dr. Sumana Ketha is a great doctor. Doctor is very understanding and listens to your concerns. Doctor takes time with the patient to help them with their issues, highly recommend her to anyone looking for best treatment.
Dr. Ketha is a great Doctor!! She is very caring, compassionate and knowledgeable. She works after hours to assure all patients are taken care of. I appreciate her and her staff
I love this doctor as she is through with the patient workup and all the relevant diagnostic tests she offers. She is very helpful and explains the problem that you have in a very simplified way so that we can understand easily. I recommend …
Dr. Ketha is so compassionate and helpful. She takes time to understand the problem. She knows about my insurance plan and in giving me a referral, she called the specialist to make sure he took my insurance. Her staff are friendly and …
Good doctor dr ketha treatment is budget friend ly and honest.
Dr. Sumana ketha is excellent doctor and treatment is very good all the best keep up the good work , DFW primary care is very good hospital
Very bad experience. Scammer.
If you are new to this area, I would strongly recommend not to go this place. Worst experience ever. Horrible service. …
This doctor seems knowledge but her people skills are horrible. She don’t listen to your concerns, she talks over you. I think they are committing Medicaid fraud. The office manager took my insurance card and took a picture of it on his …
I booked an appointment at the Dr. Sumana Ketha office for Physical & Lab, what they told me is Once in Year insurance covers 100% for Physical and Lab and they are In- network so I need not worry. There would be nothing which I need to pay …
Dr. Ketha did a great job with my first ever health exam. She explained everything to me in a very clear manner. She was also kind and friendly. All of the staff was great – they were helpful and helped with my insurance.
This doctor office is different everyone there is Nice friendly and professional I came across this doctor office trying to change from the place I was going to and I promise you there was nice lady named Terron Russell and because of her I’ll will definitely be coming back
Poor communication, the guy that is in charge of scheduling is RUDE! I’ve called many times and it’s always the same gentleman, speaking over me and misinterpreting everything I say. Needless to say I will be looking elsewhere for a primary care physician.
Good treatment care and excellent patient services. The staff were very friendly and answered all questions. I am very pleased with Dr. Ketha’s treatment. The Customer Service people also doing their job obediently, responding quickly and do the needful immediately.
Very friendly and helpful staff. I especially loved how NP Shova Gurung took her time to explain my conditions with me as well as my treatment options. I had a great visit and Shova Gurung has really put me at ease so I highly recommend this clinic.
One star is far too much.
Let’s start with the office- seedy and unfinished. Needs a facelift and sanitation. …