We are a team of health care professionals dedicated to serving the families of our community with compassion, skill and integrity. For the last 40 years, Diagnostic Clinic has cared for the immediate needs of local residents. We are a physician owned, multi-specialty medical practice with over 100 highly trained professionals on staff. Diagnostic Clinic provides compassionate, comprehensive medical care for the entire family in state-of-the-art facilities. Focusing on out-patient care, on-site testing and fast, accurate results. Having everything in one place saves you time and money. Physicians of Diagnostic Clinic utilize a sophisticated electronic medical record that links all providers actively involved in your care through its computer network. You can enjoy the advantage of nearly instantaneous communication between physicians while having the confidence that the clinic’s electronic records meet all federal guidelines for security and privacy.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1301 2nd Ave SW, Largo, FL 33770
(Translated by Google) My awful experience. I worked in the clinic and what they do is cheat. They steal hours with overtime and they don’t work on them. Too bad HR doesn’t do anything about it. …
DO NOT RECOMMEND
I made an appointment three weeks in advance, in January (13th) after moving here. In February (10th) I was called at 8am to be told my appointment was …
No complaints
You want CHEAP ???
You got CHEAP !!!
Great staff.
Everyone was very helpful.
Very clean with friendly employees
Dr. Keene best doctor on staff.
Never felt more unwelcomed in my life……
Uneducated gastroenterologist
Great customer care. Quality staff they really take care of you.
They are good, but it is almost impossible to get them on the telephone.
If you like waiting to see the doctor this is the place for you.
Definitely not a fan. They make everything complicated, slow, and expensive.
They are the best, especially their Physical Therapy Department!
No waiting for your appointment. They see you within a few minutes of schedule Ed time.
Everyone that works there is rude. The scheduling system is horrible and they are impossible to get in contact with and dont return phone calls. Trash
I don’t know what the point of leaving me a voicemail is, if no one is capable of answering their phone.
Rude front desk staff … huge building. .. no one tells you where to go very confusing .. you wait a long time …would not recommend!!
Worst service and patient care. Horrible at returning phone calls. Appointment system is unorganized
The best place for one stop medical needs. The ophthalmology department was simply the best!!
Fantastic Experience when I lived in Clearwater. They are competent and exact.
I went to this Center for many years & they have always been Professional & Courteous to me. Doctors’ & all Staff are Great!!
The staff has always been extremely kind and on time during my appointment.
Easy access for wheelchair. Valet parking. Friendly and knowledge staff and employees. Nice and clean inside and out.
Worst cardiolist in practice I ever dealt with is DR Bachtel, uncarring, refuses to discuss issus leves you frustrated
Worst billing department ever. They have no clue as to handle medical billing. I will never come back! Double check your bills because they do not know what they are doing.
1 star is to much for this horrible place.
FOr the 400th Time……..DIAGNOSTIC CLINC has SCREWED UP my PRESCRIPTIONS………in other words……..NO PRESCRIPTIOIN waz EVER CALLED IN………NOW no SCRIP……….and my LIFE is in DANGER…..so I After-Houred the ON-CALL….” DR. …
Engages in fraudulent billing practices alongside a complete lack of accountability, as their billing is entirely outsourced. Visit at your own risk.
I have never had a hard time getting an appointment my doc r good the Billy is rude sarcastic and have made such horrible billing errors causing me tremendous stress months of trying to get it cleared up not one apology not one such a cruel staff at billing pat needs teal or I don’t know if I will use them any more
Terrible service. These people are thieves. Made me put down a deposit for procedures and now that the procedure didn’t total the amount of money that I put down they are refusing to refund the remainder owed to me. Don’t waste your time of money with these people.
Wonderful selection of doctors…clean facility…has a Quest Diagnostics onsite which is very convenient.
Every aspect of this medical group is difficult to deal with. Incorrect billing, clueless medical record department. …
If you enjoy having your time wasted by the disrespectful sheeo then this is the place for you. What a JOKE. It seems convenient and fresh at first but quickly wears off after you are treated terribly. DON’T WASTE YOUR PRECIOUS TIME.
Both my husband and I have some excellent doctors but front offices and certain PA are little left to be desired.check out other options.
Misty in dr Wallace’s office is absolutely horrible and rude.
Twice now my doctor has left and I haven’t been notified
I guess I’ve been going here too many years. They don’t really care about their patients here. After 17 years I think it’s time to move on. My husband feels the same. Only numbers for them!!
Awesome facility, great care team services! Highly recommend Dr. Andrew Villamagna family medicine and the gastroenterology group.
Can’t stand going to diagnostic clinic. Can never find parking
Most of your doctors have access to all your records so they are able to interact
I can’t get anybody to answer the phone to make an appointment!!
Waited for 20 minutes total today on 3 different calls/times but got tired of being on hold. …
I left the clinic got my own Primary Care all they’re worried about is billing Medicare I was in pain lower right side they wouldn’t do nothing besides wanting to test my eyes horrible never go back all about the money
I love this office and all the staff I’ve come across. They are always so polite and helpful. I am happy to have found a Dr.’s office where everything is all in one place.
Staff is very rude and always in a bad mood and handle calls with the worst attitude ever. Every time I call I feel like a pest, like I owe them something instead of the opposite. I am spending a lot of money here and never treated like they care if they lose me as a client or not
They never return phone calls and let prescriptions lapse. They are rude and impossible to deal with. The worst service I’ve ever experienced in any type of business. They should be ashamed of themselves.
This place is a joke I brought my son to the after hours clinic and just because they were closing soon they turned us away and made us leave and go to an emergency room just because they didn’t want to stay. For a few minutes to give care to a sick kid. Stay away from this place trust me no customer service at all.
I have very good doctors. I am able to get an appointment when I need one. I find the staff professional. I am very pleased with all of my visits to the clinic.
Awful service. The doctors there don’t care at all. They are impossible to contact, no one ever calls back and no one knows what they’re doing there. The employees are slow and are usually sick. Worst place for healthcare. Go here if you’re ready to die.
I have been a patient of Dr. Disanto for 20+ years and since the corporate takeover by “Diagnostic Clinic” everything has been going downhill to the point where now I can’t get the medications that have been working well for me for all those years. I have to fins someone else. I’ve had enough. It a sad day.
I love the Diagnostic clinic. Very nice staff and personal. The Dr’s have been great. They are improving the clinic each year for the patients.
I have upgraded my previous review. I did have an issue, but it was handled admirably by Mr. K. Smalley. Thank you sir.
Also, I really like my doctor, Dr. Coffin.
Top notch facility! The staff is friendly and patient. First time I went i was seen at my scheduled time, no waiting around forever. Only reason it did not receive a 5/5 is because you have to wait months and months for an appointment.
Always a pleasure to visit my doctors here. Quick, convenient and affordable. They take the time to answer your questions. And you can get most labs and tests performed here as well. One stop health care.
We called the same day appt # and were able to get in the next morning. Had exam and tests run all in the same visit, connecting with our primary in the beginning and also after the tests. We appreciated this great service. Thank you!
All the doctors ive seen in the last 4 years have left the clinic. They, the higher ups dont care about the patients, just the amount of time the doctor spends with us. How very sad for the clinic and all the patients leaving.
I was referred to one of only two cardiologists in staff and have never met met a more condescending, impersonal doctor. The fact that Diagnostic Clinic employs and refers patients to him is appalling. I have since switched medical groups.
I understand working in a health related stressful environment. But it seems like everybody is grumpy in this place and never or very seldom smiles at a patient who is feeling like it’s the end of the world. Sometimes a smile is all it takes to make somebody feel better.
In years ive been going ive seen an OBGYN, neurologist, mri specialist, eeg and ekg specialists, after hours doctors and my regular doctor. Ive loved all but one of the aftercare doctors but in his defense they were swamped and i was miserably sick already. I like this place.
I won’t use this facility. They discriminate against retired military. The Doc’s are talented and the facility is great. The Administration leaves alot to be desired. They take everything here BUT TRICARE PRIME! I’ve been told they …
I would give this place negative stars if I could. They are absolutely HORRIBLE with professional and courteous customer service. IT IS IMPOSSIBLE TO REACH THEM in a timely manner. The reception staff is extremely rude and never willing to …
Dr. Robert Shobe has been my primary care physician for about 20 years. He has been excellent.
I really like my Dr, Dr. Todd, but the admin and scheduling staff really need retraining. I am constantly being rescheduled, and my last appointment wast at 3pm, but did not get seen until nearly 5!
If you believe that competence, integrity, and professionalism are important attributes for a health care provider to have…don’t walk – RUN as fast as you possibly can away from this disaster zone. Itemizing and detailing the grievances I have with this “clinic” would not be appropriate here without legal counsel. Stay away.
The front parking is for workers only. The front parking the other side is for hospital only. If you don’t want your car to be towed go somewhere. The towing guy jacked my car just after 12 minutes there, paid heavy fine. This brings down the review.
Not recommended at all! Showed up for appt and they canceled on us without even a heads up… also are not very compassionate about patients and their needs in my opinion.. def don’t recommend going here!
Dr. Camuzzi in Urology is rude and vicious. The woman who does the optometry exams is whiny and incompetent. And Lisa the front desk clerk is arrogant and condescending. …
Absolutely the worst patient care i have ever received! I was out of medication for a week and couldn’t get in contact with anyone. They NEVER return calls. It’s the craziest thing. I had to go down there in person to get anything done. This is so wrong.
Everyone who Miss rated this place is crazy. I give it five stars. Where can you go that you see your doctor, cardiologist, GI, Pharmacy all in the same place. If you’re lucky possibly within the same day-maybe all day- But better than multiple trips
NO STARS! Horrible place. They keep billing me after I already paid. I’ve sent hard copies and emails to billing but they keep billing me. Won’t be long before I can sue them. My advice to anyone still going there is to never pay through the online portal because they will try to double dip.
RUN TO THE CLOSEST COMPETITOR !! THIS PLACE IS A FACTORY .. nobody answer the damn phone ! Under insurance they keep sending invoices ! Nobody knows anything ! ITS SCARY ! Then call you to set up appointments.. Try to call to reschedule …
Dr Todd is running 1.5 hours behind everytime I come here. I need a medication refill approval every three months and her nurses take forever to call them in to the pharmacy. Not helpful. Not friendly I think it’s all about billing money for her
The doctors and nurses I have dealt with have been good. However, the business end of this place is horrible. I spent 2 lunch breaks and 4 breaks trying to get through to a live person. …
on Monday November 30th I called the diagnostic clinic during hours no one ever answered the phone for like 15 minutes. today December 8th I just called again was on the line 6 minutes no one ever answered what is the problem here. want to find out the hours for the walk-in clinic
2 stars because the Nurses are friendly. However, a year ago I was diagnosed with a tubular adenoma. Was referred to a surgeon for a right colectomy and the removal of my ileocecal valve. …
What a complete joke this places it is ran just like a Mickey Mouse operation nobody knows what is going on. First off I was set up with the wrong doctor I got a clown of a nurse practitioner (Amy) she barely even looked at me she was …
This place is absolutely awful. The appointments are far and in-between unless you want to see a nurse practitioner not even a doctor. The ladies that answer the phone take their sweet time and my phone was literally ringing for 15 minutes …
Today I had an urgent eye issue and went to the clinic. Carla at the front desk and Maggie in the ophthalmology dept were a great help to me. They got me an appt with Dr Deutscher and secured a referral from my pcp. Kudos ladies, great job.
If there was a rating less than one star they would get it. Dr. Smith is an outstanding pulmonologist!!
Over all the staff and management are some of the worst people I’ve ever done business with. They are rude and disrespectful. Sometimes you just can’t fix stupid!!!!
I am not sure what is happening at this clinic but will be finding new primary provider group..been going here for 25 years and the last two years next to impossible to get appointments with primary care that isn’t five or more months in advance. Service has gone down hill which is disappointing for what used to be a great clinic.
Horrible. Absolutely horrible. 9 months of fighting for my doctor there to write a prescription for me. Never did. Had to call administration and only then did I get a prescription. Not good for a diabetic! Now refusing to see my mom! She just had a stroke! Would rather die than go to Diagnostic Clinic!
Stay far away from Diagnostic Clinic Medical Group of Largo. This company is more concerned about fleecing Medicare than providing quality healthcare.
I would not recommend this practice.The offices are run by nurses and they don’t answer phone calls so you are continually re-routed to the main number. It seems inefficient. The doctor had zero bedside manner. I cancelled my plan after a week.
The staff is extremely rude. They talk to me like I’m completely incompetent. I just needed a referral to see a neaurosurgen and was unaware of the process. The woman on the phone talked to me like I was a complete idiot because I did not …
We are in a pandemic and I appreciate all the staff and doctors in the front lines. They are doing the best they can to accommodate everyone so we have to take that in consideration. We can all pull through if everybody shows some compassion and understanding.
Worst phone system in the Tampa area. Phone either rings and rings and no answers, not even a recording or it’s the inane “your call is very important” (that’s laughable) on and on and on or you get cut off after waiting and waiting listening to a stupid recording. Their systems and services have deteriorated in the last 5 years.
I love Diagnostic Clinic Medical Group Largo. Dr. Reid is the only one I trust when it comes to seeking medical advice. I drive across town, sometimes from St Petersburg, and sometimes from Seffner, just to go to this location because I …
Called well in advance to make sure that they accepted my insurance. I started the process of gseting up initial appointments and filling in things they sent me via email. I show up for my appointment early with everything I was instructed …
Today I went for pulmonary consult, from reception til the time I saw the doctor I was subjected to a rash of employee full of attitude towards their work & myself the patient … …
This place is a JOKE.. and not a very funny one.. if u want to have a primary care doctor in your life.. You have a better chance of going to urgent care or just webmd.. …
I was waiting in the Lab area and a patient that was waiting before I got there went to the lab desk to ask why had other patients gotten called before her. The person sitting at the desk stated she had her information and was putting it …
This Place should not even be associated with any medical profession. It is THE WORST. They have put my 90 yr old.mother through pure hell with their disorganized system. You cannot even get thru to any of their offices when needed. Go elsewhere or self diagnose. It is very very bad.
If you are looking for a Doctor who will listen to your issues and make sure they are treated and values your feedback then you should see Dr.Katie Reed, she values feedback and input from her patients and has given me quality of life back that I had not had for years. Trust me you will love her
I am not a patient.. I was a visitor that observed disgusting treatment and was also talked to like a dog..
Stop giving this place your business. Theres so many other clinics and doctors …
This is a patient mill. They care about money, not you. Don’t feed the machine.
The team of professionals at the Largo office are truly an asset to the organization.
Checking – warm greeting, efficient …
My son saw the GI lab, Catherine Barber, PA and Dr. Stenzel for severe anemia. They did testing and found problems with his colon but never gave a diagnosis. He was to follow up in a year. He started vomiting and had diarrhea, this went …
We have had excellent care and follow through by registration, cardiology, primary care, gastroenterologist, neurologist, and pulmonologist and their staff. Have had physicians and staff calling to follow up on my condition after an office …
The staff at the Largo office were extremely helpful. Having everything in one place meant that I did not have to drive all over town, and I like that my doctor keeps a nurse practitioner on staff for my minor infections, colds, etc. When …
With the convenience of having medical providers such as doctors and labs on the same campus, or close by, Diagnostic Clinic of Largo, is awesome! Dr Jacqueline Todd, Sandra Kozlowski (PA-C), and their staff are caring, attentive, and thorough in administering care.
I’ve been a patient of Dr Jacqueline Todd for 6 years,, in the beginning she was a good Dr ,, but things have changed at diagnostic clinic,,, I’ve not been able to see her for over a year,, due to extreme overbooking! The last two times, I …
Only consider going to this poorly run medical facility out of absolute desperation, I mean ONLY if you have exhausted all other avenues. I have been going to the Largo location for the past decade or more because my doctor of over 20 …
Worst place ever… No wonder my blood pressure is high if The doctor is 45 minutes behind schedule and no one says anything… My prescriptions have been messed up many times and I was prescribed antibiotics that I am allergic to… Does the …
WORST PLACE TO WORK! NOT ADA friendly. Like working for a junior high school with cliques. If you are not part of the spoiled group you are treated like poo. One in particular is the youngest person there, she is able to get away with …
This “Doctor” office deserves ZERO stars. I will never go back. My appointment time was 1pm & I wasn’t seen till almost 2pm. That is ridiculous. Not to mention the receptionist was too busy to look up from her phone to greet me. I watched …
I am furious about the incompetence of the Largo Medical Clincs scheduling department for scheduling procedures at West Bay Surgical Center. Too many delays and not following up on Covid 19 testing results even though I as a patient was …
A few weeks ago I wrote a scathing review about Dr Vipul Pandya and at the time it seemed he deserved criticism. I should have given him the benefit of the doubt. It must have been his bad day or maybe mine, …
I have been a patient here for years. Billing and customer service have declined. It’s next to impossible to get an appointment without a month wait. The phone system is rediculous. Many key departments have left. I get a deposit shot every …
I am surprised at all the bad reviews. I went here a few years ago and was always treated very good. I only left because of insurance changes but have been back the past couple years. I did notice many dr’s have left but all new ones i …
The urgent care staff was awful today. The woman doctor I had was rude, cut me off several times and told me my symptoms were too “ all over the place”.and seemed annoyed that I didn’t feel well. The nurse was sick, wearing a mask and made fun of my condition. I left in tears.
Dr Todd is the most unprofessional doctor I have been too. She decided not to refill my meds after I’ve been taking them for years. She couldn’t even come in and tell me herself she sent some lady in that looked like the cat drug her in off …
I can attest to what others have said about the lack of communication at this facility. I have called and called repeatedly trying to get ahold of someone within my physicians office to no avail. I have a prescription that I cannot get …
All of the bad reviews you are reading about the Diagnostic Clinic are true! And the positive reviews were written by staff members, I assure you (I mean, it’s super obvious). I’m not even sure where to start about how awful this place is. …
I am usually always able to provide a 5 start review for the medical places that I go to. However, Diagnostic Clinic (Any Location) has not become a pleasant place. To keep it short, their deceptive practices in regards to billing , …
SO disappointed, my husband and I have been going here for years and used to think it was the best setup for “one stop healthcare”, no longer the case. There has been a mass exodus of doctors, which included both of our primary doctors, …
There needs to be doctors on call who can write prescription renewals on the weekend. When I call my doctor for a prescription renewal and it is near a weekend the nurses do not follow up whether or cnot a prescription is called in. The …
Too big and impersonal. They overbook the doctors and stand between the patient and the doctor. If you need to talk to your doctor, you’re out of luck. You’re welcome to leave a message for your doctor, but don’t count on them getting it …
I had a great Primary there for 10 yrs., who is no longer there and I wish to find out where he is Dr. Keene? That’s a total of 3 good doctors I’ve had, that have left Diagnostic Clinic. Dr. Keene, Dr. Yap and Dr. Lewis. What is going on
Just want to say so glad that ppl are posting reviews . These reviews do not lie. They are the truth. The staff are doing their best. The cfo or person managing should be ashamed of such process . I’ve had appointments which i for their …
My appointment was at 10:30, at 11:20 I still sit waiting to see the doctor…..this is normal, every time I come I wait for over an hour past my scheduled appointment to been seen. I love my doctor, but this operation is not very …
They failed on just making an appointment for a wellness physical. This was my objective to calling for their service’s. I do not believe a medical clinic as the right to tell you cannot not schedule a wellness physical and it was up to …
I went to the walk in last night with a broken nail. My acrylic had lifted my whole nail bed on and it was stuck by the cuticle. So I was walked back to the doctors office, not even a room, (I have Health insurance too) where she was doing …
I asked Dr. Robert Goldstein if we can go over my mri discs together and his answer is interesting. He said and I quote “I can’t do that I don’t have that type of system”. Wow really???!!! Your a neurologist and you do not have a computer …
Showed up at 12:30 for my 1 pm appointment. Check in and was told I only had one appointment at 1:30. Apparently they changed my appointment without notifying me due to losing more staff. Very unprofessional. My time does have value. Plus …
I have only had a couple experiences at this facility and was worse than going to the veterinarians office with my dog. They try to get you to pay up front for treatments covered by Blue Cross Blue Shield. There is little to no …
I don’t even want to give this place 1 star they’re so rude! I just got a call from a receptionist or nurse over there who was unbelievably nasty in regards to a refill request. I was so upset by her attitude that I started crying when I …
This place is absolutely horrible. You are just a number for them. My poor girlfriend goes through hell trying to get her prescription filled, or even ordered to her pharmacy every single month. The nurses there seem like they are on some …
I was very disappointed with this medical facility/clinic. In the two years I managed to remain, I experienced a great deal of frustration: nurses who won’t return phone calls, nurses yelling at me, a doctor arbitrarily deciding to drop …
I’m going to give a couple different reviews because not all things are equal. I had been without a primary care physician for about three years since Dr Rosin retired and Dr Collet before him. I needed to get a physical and discuss things …
I’ve been a patient at Diagnostic Clinic for 3 years and I love it. Everything is in one place and I don’t have to go through the misery of collecting my medical records when I need to see a specialist if the specialist is at the Diagnostic …
I have been going to this facility for over 20 years and have no issues with the medical care. My issues are all associated with their appointment system and the inability to get timely service. Today I tried to call to reschedule an …
11/19/18- I made an appointment a week prior with them for a nerve conduction test with a referral from my doctor. I was told they had a tech on staff and could see me at the largo location. I get there and after an hour of waiting I see a …
I had an appt 3 I arrive 20 minutes early. She told me that I caught them at shift change and she had already logged out and was waiting for someone to return from break. Once she arrived she said she needed a moment to log in it is now 5 …
If the clinic had a comment section to their website I would have posted there but apparently they don’t welcome feedback. My primary doctor is great but today I went to a specialist and the Lpn who was doing my weight etc was less than …
Wow where to start…I hadn’t been a patient of the clinic very long, but they need to rethink why they are in the healthcare business. Its a nightmare to schedule or get through the phone system. I had an appt with Dr. Dryer on 2/5 and …
Marissa B at reception…. Not professional…..very poor customer service ….for the rude reception I might have to change my doctor (clinic)….
Dr. Rigas and Dr. Brevnik are particularly bright shining starts at the Diagnostic Clinic (Largo). They truly listen to me every time I have an appointment and ask questions to let me know that my overall health is of sincere concern to …
They used to be a great clinic. Patient care has gone downhill drastically unfortunately. I was left waiting for my appointment and people arriving after me taken back??? It’s sad how bad the care has suffered
Absolutely terrible experience at the Diagnostic Group in Largo, Florida. Seth, the guy at patient registration, was extremely rude and talked down to me. He talked very fast and when I could not understand him, he said, “I told you three …
Physicians and support staff are great. Switchboard is beyond ridiculous. Perhaps with the cutbacks of GYN, lab tests and others they should have more operators? Third time today alone I’ve tried to contact my Dr and been on hold for …
Having been calling the Physical Therapy dept for 3 days with NO answer and NO callback after messages left. Just got out of hospital and my surgeon wants me to start therapy ASAP. I called Nurse Manager and she was no help. So I went to another Physical Therapy establishment and got an appt. I will never be back.
Called for a new patient appointment and the receptionist was able to get me in super fast. She was very pleasant. The check in process upon arrival was good. I was in and out in a very timely manner. Dr Villamagna made me feel very comfortable I am glad I came I established care with him.
I called the office to have my prescription switched from Walgreens to Publix because Walgreens did not take my Humana insurance. I left a message with the office personnel they said they would contact my doctor and have her send the …
Excellent, caring medical care, efficient front desk, walk in clinic at regular co-pay, convenience of on-site services. So why only 4 stars? The billing department is has issues. They don’t return calls, and if you don’t get the problem …
After 2 years of going back and forth with billing over 183.45, this place is sending us to collections. They have repeatedly admitted that the problem was on their end. They told us in person that we would only owe the co-pay at the time …
This place is a joke. Do not go here unless you HAVE to. They refuse to return phone calls. They have the wrong medication on my chart, medication I have never taken that is a muscle relaxer. I had to return for blood work after …
I tried to do something very simple: schedule an appointment for my father. Sadly, it was completely impossible due to the scheduler’s/call center’s incompetency. …
Amended 5/7/22 – At one time, the Diagnostic Clinic was really top-notch. However, over the years it deteriorated due to short staffing and underpaying their employees. It’s been improving lately, more on that in a minute. First a little …
As a first time patient I scheduled an appointment and they were backed up a month. I got a voicemail canceling my appointment and told the earliest reschedule is another month. Now, 3 days before the 2nd appointment I received another …
I’m afraid I was spoiled with the excellent medical care I received while living Utah. Both IHC and the University of Utah Medical Systems provided outstanding, coordinated healthcare. …
Diagnostic clinic has gone from a good medical center to nothing much over a don’t care attitude clinic. I’ve tried twice for my wife’s doctor or her PA to send lab work report to my wife’s portal or her email or even a phone call. I was …
Diagnostic Clinic can’t even answer their phones during business hours. Have tried 6 times to call to make an appointment and was put on hold for over 20 minutes each time! Worst customer service ever! I’m not certain how this establishment …
In short – Avoid at all costs…
Frankly, if Google had the ability to give less than one star, I would. This …
I have been going to Diagnostic Clinic for many years now and am very pleased with the service. Every doctor has access to the notes of the other doctors in the group. It’s a one stop shop. I am a really picky consumer of health care and …
I have been a Patient of the Diagnostic Clinic for 15 years and let me say that the level of customer service and scheduling has continued to decline to the point I cannot convince myself to ever go back. …
Dr Reid is the least caring doctor I’ve ever had the misfortune of seeing. She has been dismissive about blood pressure concerns, COVID-19, and in general. Most recently I had bloodwork done over a week ago, and she’s had the results for …
I was seen by Amy Friedman and she was supposed to send a prescription to my pharmacy which never arrived. Multiple calls later, still no response. My portal invitation has someone else’s information, so obviously they checked me in …
Dr Reid is a very good doctor. She listens to her patient and if there is a medical problem, she act on it right away. She is awesome. Both me and my husband is happy to have her as our physician.
I am terribly disappointed in Dr. Katie Reid. I sit home with a fracture in my foot the night before Thanksgiving. I spoke with Dr. Katie Reid about my foot about 10:15 am and we had a scheduled appointment at 9:45 am over the computer. …
I sure do wish I had read the reviews. My visit there was terrible from the minute I checked in to the minute I left. I don’t have anything good to say about these folks.
A shame after almost 20 years Campbell and Williams have destroyed this place. Still some good Drs there.
In 1998 there was heart surgeon there who confessed to humbily refused to …
Would give it minus stars if I could. All the best docs are gone. Most specialists gone. Lab and many services once offered gone. Billing horrible. Rude staff and terrible phones. Stay far far away. I was a patient there as were my family …
There’s a reason this place has a 2 star rating (I’m shocked they even have that) if I wasn’t stuck with them for a very specific time sensitive reason I would leave this practice. …
After several first hand accounts on how this clinic works compared to others even within walking distance to this one, avoid at all costs. Partner couldn’t get a simple health record as it would “take too much time” when I asked one and …
My experiences with Dr. Reid herself have been great. However, in late September I expressed a concern that warranted ultrasounds for my reproductive system – the first time I went I got a quick call back, being told I needed to get a 2nd …
Accomplishing the simplest tasks in this facility is an exercise in pure and utter frustration. The staff is uncaring and and unyielding and there are a redundant number of steps required to check-in, If it’s the only place you can go, it’s …
My husband and I have been going to the Diagnostic Clinic for over 30 years and I can say with all certainty that it has really gone downhill over the last few years. Many good doctors have left which says something to me. But still, we …
My family have been patients for approximately 25 years. When I called today to request a prescription refill I was told that Dr. Paul Wallace was no longer working for them. They said we should have received a letter informing us. We never did. Not a way to be notified!!
I love my primary dr Todd, however I am leaving diagnostic clinic, as many of their providers have left. Getting in touch with a provider and a call back is a nightmare, wait times is see my primary can be 3 months. Billing has been a …
I like Dr Reid and continue to go to her even after moving to Bradenton, however, the support staff is awful. I’ve tried for 3 days to get a prescription sent over to my pharmacy for anxiety and so far nothing. 5 calls to her office and I …
Money driven organization with little to no bedside manner. You are a number, not a patient nor a human being. Want to contact your doctors office if you have a question about medication? Good luck, seems like they want you to make …
I’m typically not one to write reviews, however it seems it is getting more difficult to get a response from this office or refill a prescription. Trying to get a prescription refilled here is a nightmare. I was advised by my doctor that I …
Make sure you question any bill you receive. I had a colonoscopy and Diagnostic Clinic failed to code it as high risk and my insurance will only. Pay every 10 years for colonoscopies otherwise.They resubmitted and did the same thing again. Incompetence.
I have not yet met a doctor. The front desk and scheduling staff is purposely rude, inconvenient and told me to ‘learn patience.’ They took over 30 mintues to schedule any appointments. I was sent here by my provider and I would not …
What does it take to get someone at this place to return a call to discuss test results? I’ve left 3 messages in the past 2 weeks, sent a message on the patient portal and have tried a variety of phone extensions that no one answers. This …
My family has been going to Diagnostic Clinic for decades—even since the early days on Fort Harrison Blvd. I can say without a doubt that our primary care physician was the best we’ve ever had. Paul Wallace MD saw us through all those years …
Recently, my husband was in the hospital for a week for sepsis, removal of a gallstone blockage in a duct between his gallbladder and his small intestine, and removal of his gallbladder. His BP and blood sugar were very difficult to …
Dr Katie Reid never returns phone calls. Had a scheduled face time apt nurse called to say 30 mins late I wasn’t on. Then they said to get on and I waited an additional 30 mins. They also had the nerve to bill my insurance after this type …
If I could give a score of 0 I would, but 1 star was the lowest option available. Anyway, the clinic has continued to decline over the years and now so many of the best doctors are gone. No one will answer any questions and they all give …
I have never experienced such difficulties with a Dr. office as I have with this place. On multiple occasions when I was trying to call to set up my first appointment the phone would ring a couple times then just go to silent. 2nd you have …
I was very lucky to get Dr. Todd for my doctor. She is wonderful!! Diagnostic Clinic Medical Group is not because it is tedious to try to get someone on the phone to answer questions, and trying to set up a phone call with the doctor is …
I would give this facility negative stars if I could.
They NEVER answer the phones, and on the off chance you actually get someone on …
Absolutely horrendous!! I wish I can give negative stars. I had a primary here that was the only good doc I saw but was recently told he left the practice. So now the new primary completely changed my regime that I had with the previous …
Avoid this location if you can. Waited for over an hour and a half for my scheduled appointment in the waiting room. Nobody gave me any updates for 75 minutes before the reception told me the MRI tech was busy 😳. That was not a great …
I have been going here for 8 years and the service is going down hill fast my doctor left gave me a new doctor he left before I got to see him. My next doctor gave me new prescriptions and never called the pharmacy I have called 3 times to …
Dr. Reid is one of the best Physicians ever, but her staff and the Diagnostic Clinic as a whole is poorly managed. It’s such a shame that a great doctor is in this type of practice. I left years ago and recently attempted to return- from …
Genuinely one of the worst experiences with a medical group I have ever had. The neurology department has some of the disinterested and uncaring doctors I have worked with. Front office isn’t much better. Fail to cancel appointments, …
Horrible. No wonder why so many doctors I used to see left this facility. It started off fine, then everything went downhill. I finally just switched clinics. Long wait times, to see your PCP it will take months until they are available, so …
I love my doctor Dr. Katie Reid but man this practice needs some help for the administration duties. It’s been two weeks since I called twice to request a lab slip get sent to the lab and nothing. You call and more often than not you get a …
While she can run behind Dr Todd is amazing. I hadn’t seen a dr in 10 years and this woman sat down and listened to everything that I had to say and not once did I feel she was trying to race out of the room or make me feel like my health …
I have been a patient for over a decade and am completely astonished and disappointed at the deterioration of patient care offered by this group. They make it impossible to see the same doctor that I have been seeing since my first visit, …
I have been on hold with the Diagnostic Clinic trying to get an appointment for the past 2 hours! I finally got someone to answer the phone and we got disconnected! I am now waiting again to talk to someone. Yes, I tried the patient …
3nights ago went to walkin 5pm.receptionist took me to area & nurse took details down & Dr. gave me necessary scripts & xray.all BEST5* …
Complete Nonsense that the Clinic is still closed, there should be protocols in place after hurricanes to be able to perform necessary tests on people that are seriously sick, and not make them wait for weeks in pain.
Have been with the clinic for decades and am very happy with the doctors that are still there…but the clinic’s business practices have been going dowhill so badly I actually am embarassed for the doctors…they deserve better. Todays case …
My personal experience with this clinic is that they are stellar. Maybe the competition is writing all the negative reviews? This is a one stop shop, primary care, specialist, lab, imaging, pharmacy, all in the same building, so incredibly convenient.
In June 2021, I realized that I had lost a whole unopened bottle of medication containing 60 Venlafaxine XR 150mg Capsules. I had been taking Venlafaxine at that dosage or higher since early in 2013. It was Wednesday morning. I called …
When I tell you they are the most amazing people there. Tina was definitely amazing I was so nervous going to have my procedure done because of all the pain I had endure in the last few months from my doctor office and the emergency room. …
DO NOT BE FOOLED BY THE 5 STAR REVIEWS !!!!!!!! It’s easy to get someone to post those type of reviews…. DO NOT UNDER ANY CIRCUMSTAMCE GO TO THIS FACILITY !!!!!!!! Dr. BARBER IS THE ABSOLUT WORST HUMAN BEING AND HEALTH CARE PERSON EVER… …
I really like doctor Reid she is very knowledgeable and has great bed manners. that’s the only reason I go to this place. I’m only given 2 stars because I can never get a straight answer from the staff they are rude and the nurse …
I visited the walk-in clinic due to tonsillitis.
Doctor didn’t check my throat properly, didn’t run any additional tests other than strep & gave me wrong diagnosis – virus tonsillitis instead of bacterial!! …
WORST medical practice I have ever been too, The nurse or assistant was not informative on medical care, and the doctor never gave an exam and spent like 2 mins was not giving any indication of there abilities as medical grade care,awful. …
The doctors are good once you can get in to see them. I called to get an appointment with my gp and they said there were no openings for two months. They need to hire more doctors. I just lowered my rating to one star. I called to ask them …
I’ve left 2 messages by portal and 2 messages by phone and no answer in 3 days. The lady Lisa who answered the phone was rude and said my issue was low priority. I have lingering covid , have questions, and need a release to return note for …
Had an appointment with Karen Palomino in the Pulmonary dept. It was a followup appointment after a week’s stay for a bout with pneumonia. I was recovering well but developed a terrible cough, sneezing and runny nose and was only sleeping 2 …
My wife and I are new residents and needed new primary care. Took a chance on Diagnostic Clinic and everything went great. The new patient greeting and check in was awesome, and then we where walked up to our doctor’s office. Once we …
1st & last time I go near this place! Had to schedule a Cat Scan. 1st they scheduled me for 3 weeks out. Then the day of the test they called to tell me, they could not do it because I needed more current lab work. Did that and a month …
If you are thinking about going here forget it! Find a different clinic or doctor. You will have problem after problem trying to make an appointment or changing one. You will not be able to contact your doctor. All calls are …
Just moved here from North Carolina and was looking for a good primary care doctor. This place does not have the right caring and compassionate people within their practice. The workers stare at you and give us weird smirks, no one …
I was seen as a new patient by Dr. Kathleen Hayden. During the first visit she just ordered blood work and did not ask give me an examination. She was very curt. My blood pressure was taken by the PA on staff. My insurance was charged for a …
People need to know. BEWARE of the incompetent coding/billing department. I have been battling a bill for a routine screening which is CLEARLY covered by insurance for over a YEAR!! I also found out MANY people have had similar problems …
Dr. Todd is the only reason this place gets 2 Stars. I wish she would start her own practice and leave this trash heap of an office. …
I feel compelled to take this initiative to insure that Family Medicine Specialist Dr. Katie Reid of Diagnostic Clinic Medical Group in Largo gets well-earned positive feedback. As 2022 draws to a close, I want to say that as a new …