Diagnostic Imaging Services (LA)

Diagnostic Imaging Services

Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of choice for people in the communities we serve as well as their medical providers.

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Diagnostic Imaging Services (LA) Contact Details

Diagnostic Imaging Services (LA) Reviews ( 250 )

  1. The staff was so kind, I’m in really bad shape & they did all they could to try to make me as comfortable as possible. Really sweet girls, very much appreciated.

  2. I couldn’t ask for better service. I planned to schedule my mammogram while I was there because my order was in. Bethenny was talking to the scheduling manager who asked if I wanted to do it while I was there. A grateful, yes, left my …

  3. I always find whatever test I’m getting done so much easier at Diagnostic I.S.! I just have a Bone Density Scan and the Technician was super friendly and nice. She really made the BEST of impressions on me. I thank her!

  4. I was treated with respect and professionalism until I requested my daughter be in the room when I got the results. But my request was ignored. I needed someone with me.

  5. Kind, patient, office was clean and welcoming and the wait time was limited. Staff showed concern and respect to the patient. The staff took away any embarrassment or uncomfortableness during the procedure. Wonderful place to take care of your mammogram or any other female needs.

  6. No need for an appt. I walked in at 6:15pm when they closed at 7pm thinking they may be upset with me–but it was the exact opposite! Everyone there greeted me, moved quickly, and made getting my X-rays easy peezy. I was in and out within 30 minutes and 24 of those minutes were actually getting the X-rays! Highly recommend!

  7. I don’t know who do the phone calls but I got a call to schedule my MRI and the lady on the phone was very rude and aggressive over the phone to me for no reason makes me question how the doctor’s are there also.

  8. A little slow but aren’t all doctor’s offices. Got my xray and left. People that were there when I came were still there when I left. I’d rather go here than sit in a hospital.

  9. Website said hours of operation on Saturday is 8:00am to 12:00 noon but can not get anyone.on the phone an my daughter needs an xray ASAP hand maybe fractured or broken.

  10. They misdiagnosed me with an issue that I didn’t have and which sent me to the ER for a overnight stay for nothing. I will not go to this place again. I will also be filing a complaint with the BBB and also with my insurance company as well.

  11. Worst experience ever. The receptionist Liz is very inconsiderate and rude. Two of their MRI machines were down and they STILL were scheduling patients. Definitely don’t choose this facility if you want courtesy.

  12. Have a follow up appointment with my orth doc Monday 9 May. Have had an appt schedule with you for approximately 2 weeks for an open MRI. Yesterday received a message from Crystal that I would have to pay for a portion of MRI because …

  13. I have always used diagnostic imaging because of their open MRI. I had always gone to the New Orleans location for over 20 years. I believe it’s on Prytania St. I always had a lovely experience with the staff. At that time I found them to …

  14. THEY DON’T DESERVE 1 STAR!!!!
    The Billing Department employs “IDIOTS”, they are not knowledgeable of insurance coverage and they are lazy when it comes to researching, which “IS” their job. …

  15. My doctor scheduled an MRI of my lower back.
    The first problem was when the woman who handles insurance claims called me and said that my insurance expires at the end of October, 2019. No it doesn’t. Even …

  16. They don’t have the decency of calling you and telling you that you owe them a $100. Instead they will put it on your credit report. This bill was 6 weeks old and I was unaware….it will now affect my credit for 7-10 years. I strongly …

  17. The VA sent me here for a mammogram on 12/26/19. Everyone was very pleasant. Waiting time was reasonable. But, within a couple of days I had a raging rash under my right breast. At no time during my visit did I see anyone wipe or …

  18. I have had at least 5 MRI’s in my life time. One as recently as a year ago. I was very impressed with the short wait time, the friendly employees who introduced themselves. The MRI room was spotless and the machine looked new. Laying down …

  19. Had my mammogram there and the results suggested a follow up ultrasound. The results that were mailed to me explicitly states to call their office to schedule, which I did, and was told that I needed an order from my physician for the …

  20. So far my experience has been very good with this facility. Today was my first experience and had two different procedures done. Minimum wait time kind and friendly technicians and pretty good communication about what/when/where on all …

  21. I know this place has a bad rep but my experience was disent. I went there for an ultrasound (pelvic and transvaginal).
    Apart from them making the mistake of telling me I didn’t have to have a full …

  22. Since i been going here the staff members are always very professional and helpful and i really like the staff member who helped me with my mammogram she was very knowledgeable and she ask me questions about my help and that’s a plus for me because i take my help very serious

  23. My preferred choice for MRIs, CTs, and other imaging. Excellent customer service; quick and easy scheduling; excellent quality scans and radiology reports; and very reasonable pricing

  24. I was seen on-time and done earlier than I expected. Check-in staff were friendly and professional, and the person doing my scan made me feel at ease throughout the process.

  25. Front desk was polite, process was quick and the staff and doctor were all nice as can be and talked me throughout the entire process. Wouldn’t choose any other place!

  26. Walked in the door and signed in waited about 7 min signed papers for test a few minutes later went in to ultrasound lovely lady assisted me who was courteous very polite and helpful and friendly making the experience very comfortable and I would return back for any services that they would have a diagnostic imaging services

  27. The staff was very nice. I was on time they were on time I got out on time. Very friendly atmosphere I have been coming here for years and will continue to use them for my services.

  28. Check in was easy and the waiting room was spacious and clean. I was called for my procedure timely and the staff were very professional. I would highly recommend Diagnostic Imaging.

  29. Unpleasant, unfriendly although I was a bit late because I was waiting in the other room before someone told me I needed to go next door. When I arrived at the correct counter she checked me in and was very pleasant, friendly and quick. But …

  30. With every visit I’ve had the staff has always been so courteous!! They always make sure that you are informed with every process that takes place! I would definitely recommend this location of DIS to family and friends!!

  31. I loved the lady who did my mammogram. She was kind, personable and very professional. The clinic was right on time. I was seen at my appointment time-in and out quickly.

  32. Although all of the nurses and medical staff were completely lovely, the condition of the MRI room was unacceptable. The MRI experience is frightening on its own, but the condition of the room was disgusting. It appeared the ceiling has …

  33. Beautiful, updated atmosphere. No wait. Get to choose what music genre you want to listen to. The operator was concerned with my comfort during my MRI. Did all she could to make me feel comfortable.

  34. I had to get a contrast MRI on my wrist which involves getting an MRI then getting injected with dye under an x-ray machine and then getting another MRI. It took about two hours as expected and everyone was very courteous as the service was …

  35. My tech was excellent she was very nice and had excellent manners and very knowable about what she was doing . In all my experience with having this test done she was the best tech yet.

  36. Very positive experience each time I have been to Diagnostic Imaging Services and my most recent appointment was no different! Staff is extremely courteous, caring, and efficient. They have gone above and beyond to help me get the MRI I …

  37. Very professional, they did a very good job. The only issue I had was that I was waiting for 25 minutes in front of a closed door in front another DIS building right around the corner.

  38. I have recieved services from DIS for several years. They have gone better over the years. They are very professional, no long waits, and the tecks are knowledgable, considerate and family. They respect your privacy during procedures.

  39. I wasn’t told anything while laying, terribly uncomfortably, in the MRI machine for 1.5 hours. The MRI machine was malfunctioning and the scans weren’t done the entire time. I am claustrophobic already and now I do now wish to return.

  40. Had to get almost naked, was covered from head to waist under machine for just a hand and wrist MRI. The two ladies did not make me feel comfortable at all! Would never ever go back.

  41. Melissa’s attentiveness and professionalism helped take the worry off of what might of been stress of the unknown. She also smoothed over a scheduling hiccup. Great personality.

  42. I arrived on time for my appointment and was seen for registration immediately. After registration I was called in for the test within a couple of minutes. That’s great customer service.

  43. Love this place. I didn’t have an appointment so went in for my Xrays as a walk in and still was done in no time. Friendly staff which for me is very important when it comes to the medical field because none of us enjoy medical appointments as it is.

  44. Waiting time was 5’ before I was called to review the paperwork and 2’ later I was in for my CT scan. Everyone was very pleasant and explained the procedure. I am claustrophobe and felt reassured. Great experience!

  45. I have used DIS for years and have never had a bad experience. The staff is friendly, professional and efficient. I wouldn’t want to go anywhere else for my mammograms.

  46. Never a long wait time. Free Wi-Fi. Friendly staff. Respectful technicians. Nice environment. I’ve been going here for years..near painless mammograms. Online patient portal. Great place.

  47. Had it not been for my experience with DIS’s parent company, Capitol Imaging Services, this would have been a 5 star review. All my interaction with the DIS staff were very satisfactory. …

  48. The staff so friendly and professional. The young lady that did my test was very kind and knowledgeable about the test. Explained everything that was being done and made sure I was comfortable.

  49. Fast, efficient. Appt at 1:00, called immediately to desk. Waited maybe 5 minutes for mammogram and bone scan. Out by 1:40. And the technician was sweet and knowledgeable. And, best of all, it’s a Women’s Center.

  50. I was forced to pay for a visit to get X-ray done. I explained to the lady I don’t have to pay. She didn’t even run the insurance. I explained my grandson recently had X-rays a 3 different place & we do t pay copay for it. She also had the …

  51. They were GREAT! Spent very little time in the waiting room, checking was a breeze, and the tech for my mammogram was caring and really knew what she was supposed to do.
    And it didn’t hurt either!!

  52. Staff were very friendly and efficient. I did not have to wait but a few minutes. The environment was very clean. I always prefer to go there for my testing.

  53. Front desk lady was being rude and condescending to me and to a Spanish family. They were trying their best with English. The family even brought someone to translate. My tech was really nice, though.

  54. Liz at the front desk was extremely friendly and professional. Most definitely an asset to DIS. The tech that did my CT scan was also professional and helpful. Made for an overall stress free experience.

  55. The staff was very pleasant and professional. The wait time was not long and the Tech took her time and explained everything she was doing as she did it even though I’ve had mammograms before I thought that was a nice touch to a procedure I dread annually.

  56. I was very disappointed with the staff level of accommodation for someone already disabled and in a wheelchair. Staff wanted me transferred to there prehistoric wheelchair which by the way has no support for me in my condition (back) I was …

  57. I was met with courtesy and in a timely manner. The front desk explained each paper I had to sign. I was called in for my procedure ahead of my appointment time and the technician was friendly, courteous, and very knowledgeable. She explained every step of my procedure, and was very professional.

  58. Appointment for an X-RAY. Front desk workers were pleasant. You have to add your name to the sign-in sheet and then they call you back to go over/sign paperwork. I did have to wait longer than I anticipated to get called back for the …

  59. The staff was very nice and patient. The techs went above and beyond to make me feel comfortable. I’m cluster phobic I wanted to hug them . Above and beyond 😘 Thank you . I highly recommend this office . I had another appointment the …

  60. I appreciate the services I received. From the moment of intake, shout out to Ms Stacy (dog mom), to the radiologist that was very understandable as it was my first mammogram. Everything went great! I’d recommend them any day!!

  61. Great experience. Walked in, helped immediately. Barely finished checking in when I was brought to the back to get started on my imaging procedure. The procedure went so smooth I almost fell asleep. Everyone was very courteous and professional. Couldn’t have asked for a better experience.

  62. From the moment you enter the facility you’re treated with kindness, professionalism and excellent care. I would go no where else for any imaging services. The ladies at registration are always helpful and very efficient and always have a …

  63. I think Diagnostics is a great place to get imaging done. My tech was Michelle and she was terrific. The person who signed me in went above and beyond to make sure all info was correct. It was very clean also. Would definitely go there again.

  64. The staff works wonders!! Everyone was extremely kind! The facility was extremely clean! I walked in for an xray twice this year. It was easy to check in. I was taken back by the technologist in less than 10 minutes. The technologist was …

  65. Receptionist took me immediately,, was very courteous and revieved each document I needed to sign.. Service was prompt, friendly and efficient. Technician walked me through everything she was doing. Entire process was smooth and quick. No waiting at all.

  66. Very clean and very nice staff. Nice staff up front at the desks, and nice staff in the back doing x-rays and such. Large waiting room with cozy, welcoming environment, and even a television to watch during waiting. I was in and out, only waited about 15-20 minutes. Definitely coming back for future imaging. Thank you DIS.

  67. The receptionist was nice and friendly. Very through explaining my paperwork and having me sign it. Then the nurse who took me back and explained everything to me and asked questions was very patient with me. I’m very slow with my memory …

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