I won’t even give them 1 star totally useless at sorting an appointment within network. Didn’t get as far as seeing a doctor. Going elsewhere !! Wasted journey.
I wasn’t all that fond of this particular office. The front desk wasn’t welcoming and the doctor seemed to want to rush me out of the door without considering my concerns with respect. I will not be back.
Well,my experience was very good, the specialists I see she was so sweet and friendly With me,and make me feel confortable,to me that’s very important,and can recommended to everyone who I know,
Dr. Khandwalla and his staff are wonderful and professional, was able to book a consult appointment within a week of my initial call. Appointment times are kept on time.
I was called from the waiting room on time, spent minimal amount of time waiting for Dr in exam room, and he was efficient, thorough, and responsive. Nurse and desk staff were also stellar!
Dr. Khandwalla takes time to visit and explain results page by page. The office staff at Houston Methodist West location is friendly, helpful and great customer service.
Found them on the insurance website, called for an appointment. Everyone from the front office to the back were extremely helpful. I’m glad that it was a pleasant experience with this group of professionals.
Dr. Mark’s PA, Pat and the office staff I dealt with were professional and courteous. The wait was long, but there were a lot of people who needed to be seen and they were working as fast as they could.
Not a job to apply for!!! Waste of gas!!!
I applied, did the assessment and went on a interview. I got E-mailed to come in for a second interview where she said she would call my references and confirm …
Dr. Khandwalla is very compassionate, he listens to his patients and he asks questions actively to better understand their condition. His Medical Assistant is very nice.
They were very professional and was able to get to my my case quickly so I was in and out. The individuals I work were very kind nice and I’m glad that I had them helping me.
Dr. Herman has been our Doctor for over 15 years. Really like his mannerism and pretty good at follow ups. Recently, my dad who is 80 years old was up for colonoscopy and needed to do a doctor visit first to get the instructions. Since …
Very organized and professional staff. The appointment was not rushed and my PA listened intently and really covered my symptoms in detail. Highly recommended!
Dr. Flax is my only doctor that I would likely take his advice seriously. We’re deeply appreciated for his patience, listen, calm and caring for his patients. For every each visit with Dr. Flax, I felt peace of mind. Again thanks
Dr. Khandwalla and Jawanda are awesome! He really cares about your well being and listens! Jawanda is very organized and takes care of business! Great team!
Dr Mauk is very professional and great bed side manors. He is a exceptional doctor more interested in his patients care which is rare these days. His physicians assistant Pat is also the same.
Dr. Spinn was so complete in getting all my history and putting all the possibilities into focus to get my situation resolved.
I felt like he cared about me, and not merely as a patient on his calendar.
Staff was great
Of you have GI issues, this is the primo place to go. My husband and I are both patients. Dr. Flax is personable and highly knowledgeable. He has dealt with some complicated issues for my husband that small town doctors had no idea what to do with. I trust this man because I think he is the best. Period.
They are very friendly and efficient. They checked up numerous times to make sure I got into the patient portal and completed everything. They walk you through each step of the way and this made it so much easier. Thank you.
Got charged $65 for a no show for an appointment that I didn’t get reminders. I haven’t missed any other appointments and I go twice per year….I guess for Anina the $65 was more important than looking a customer. To bad for the doctor.
My first appointment, asked me to be 20 minutes early, I was. The MD was 1 hour late because he was in a meeting out of the office. Not impressed. Once met MD he was very professional, courteous. Staff was slow to respond to calls about prescription fill from pharmacy. 2 calls and no return call so far. Not impressed
Large spacious office. Kind and professional staff. Nurse practioner A Grays very informative and engaging. Eva very accommodating with the procedure schedule. Literature given about procedure, the dos and don’t are quite simple to follow.
Dr Spinn is very thorough. He listens and takes notes. Together we make a plan for how we can best “address” whatever is concerning to me. He wants me to call him if things do not get better in 4-6 weeks. Then he wants to see me in three …
Very disappointing experience. Didn’t even get to be seen by a Doctor. BCBS provided them to me as an in-network provider. I scheduled an appointment and was working on the referral. Weeks later (few days before my appointment) I called …
This office should not even receive one star. They treated me horribly since day one. Gave me an appt with a sheet that said the exact date and time. I received multiple texts with the same information. When I arrive on the day, they say …
First time there and it was a great experience. Everyone was friendly and Dr. Nguyen and nurse Maria took the time to listen to me with professionalism.
The physicians and PA have gained my 100% confidence. First my husband as a patient, and now myself. They provide nformation you can rely on, friendly staff, professional atmosphere, clean office. I trust them and would not choose another group. They check every box!
The Dr. will not order blood work for my liver condition until AFTER I see him! Would like to be able to discuss the blood work with the Dr. during my visit.
2019- My Dr. now orders blood work BEFORE I come in for my appointment. I …
I received a No Show bill for $65.00. I was sick that week, and I missed my 24 window for cancellation for my very first office visit on a Monday. How is a person supposed to cancel an appointment when they can’t foresee the future, and are …
Dr Nguyen and her assistant Maria are great! I would totally recommend her. She is detailed and not in a hurry. However, front desk is not helpful at all. Asked for water to take my meds and they just sent me to a broken water fountain …
I have some unusual stress in my life recently and it has caused me to be forgetful. The doctor was so patient with me and kind. He was thorough in explaining things to me. If he was that good with me (as I feel so ditzy) then I can only imagine how amazing he is with others. The staff was prompt and courteous as well.
In April 2019 I scheduled a colonoscopy consult with one organization (well known) and was informed that the earliest I could be seen for an office visit is July. A colleague of mine referred me to D & L. I called D& L Monday May 20 and …
Was referred by my Doctor. Made an appointment 6 weeks in advance because they told me they had no openings for new patients (I am an previous patient). So, showed up to my appointment and they did not have me down for an appointment even …
I am only giving two stars because Dr. Katherine Nguyen is not a great doctor whatsoever. She doesn’t care to listen to you or give you the best medical advice. She shows no emotion, I have never in my life have met a doctor that is so …
I absolutely love my digestive specialist Dr. Thomson! I’ve been a patient of his for several years now. He is very down-to-earth and easy to talk to. He listens to every concern and always has an option for care. He is a Southern gentleman …
The staff at Digestive & Liver Specialists Memorial City are fantastic! They are very nice and welcoming and extremely efficient. What sets them apart is the kind personal attention that you will receive. They make you feel at home and …
I had a very good experience at my visit to Digestive & Liver Specialists today. Before entering the clinic my temperature was taken & the appropriate questions were asked regarding if I had any Covid-19 symptoms. There was only one other …
Dr. Khandwalla and his staff are awesome. He is very thorough in explaining things and you can tell he cares about his patients. He is knowledgeable and takes the time to see that you understand what he is saying or relaying to you. Very impressed on my first visit. Totally awesome bedside manner!!
I scheduled an appointment last year. I was never informed that I had to call to notify if I would not attend the appointment, but I am someone who is considerate of people’s time, I called and notified that I could not attend, my surprise …
Rude and heartless staff. Entire office is snobby and greedy. I’ve never encountered such a mean front desk. They don’t care for their patients, just their money. Just because you pay more, does not mean the healthcare is somehow better. …
Had to go visit Dr. Cole Thomson, gastroenterologist.
For any venezuelans out there; se los recomiendo altamente!! tiene el estilo que extrañamos de nuestros médicos buenos; que cálidos en su trato, de esos que …
OMGGGGGG DR. KLEIN WAS #AWESOME AS WELL AS THE STAFF. VERY VERY ATTENTIVE TOO. DR KLEIN SPOKE TO ME AND NOT AT ME & HE LISTEN TO ME AND LOOKED IN MY EYES WHEN SPEAKING… BEST DR. EVER!!!👏🏽💯👏🏽💯👏🏽💯🔥🔥🔥🔥 …
This office is very unorganized. Or maybe it’s just the doctor and her nurse practitioner. I had a referral to see Dr. Katherine Nguyen. She didn’t listen to any of my concerns or any of my issues. I’ve been a patient of only memorial …
Dr Nguyen has excellent bedside manners, very professional, explained very well my condition and her recommendations. She answered all my questions and her whole team provide excellent service as well
I went in for a standard consultation. I entered the waiting room with not a single other person waiting. I arrived and processed my paperwork before my appointment time. I had this appointment set up for 6 weeks – Remind you it was “Best …
My latest visit to Digestive and Liver Specialists was super. Every staff member was warm and friendly, helpful and efficient. My checkin was quick and as soon ac the paper work was completed I was shown to the examination room by the …
Very disappointed in the level of service and follow-up from this office. I couldn’t get in to see Dr. Mauk, so I saw his P.A. We were discussing the process and procedure for my first colonoscopy and I expressed an interest in a …
This was my first time to visit this office. The front end girl that greeted me were very nice and courteous and smiled and looked me in the eye, that is important in today’s world. Roland, Dr. T’s nurse is a great guy too strike up a …
My experience for my screening appointment was excellent. Everything was explained to me in a clear and concise manner. The staff was friendly and informative. The appointment ran very smoothly. This will be my first colonoscopy and they made me at ease about the process.
I am in amazement of this practice.The staff front and back are all representative of the practice Mission Statement. Friendly Check in process.The nurses treat you like VIP Family and Dr.Kline is an excellent example of his Love and Passion for his profession.
Update: let me start by saying dr kline is awesome. My issue wasn’t with them. It was with being able to contact to get updated needs to my condition. I’ve been to 3 gastro’s. And he actually seems to care. Once I was able to contact, all is well!! Love this Dr.
UPDATE:
After this review, they helped me to sort this out and now nobody wants to get any money from me. Of course, thanks to them, but this problem cost me a couple …
Dr. Thomas and his assistant Rowland got me an appointment readily. Dr. Thomas took his time explaining problem and meds to ease symptoms. Very pleased with all personnel!
Dr. Kevin Kline is knowledgeable, patient, empathetic, thorough and kind. Excellent communication, very understanding and decisive in coming up with a care plan. Class act and great practice and support.
I had such a positive experience at the clinic. I saw Dr Shiralkar. She is highly attentive and extremely thorough. If you appreciate great bedside manner, you will love her and her expertise!
Dr. Spinn is the best gastro you will ever find. He is the most skilled, the best listener, explains everything thoroughly so that you never leave wondering what’s next. You know you are going to be taken care of in the best way possible. …
I absolutely love this place! Dr Spinn is beyond incredible and takes great care of all of our health concerns. It’s extremely easy now that I can go online, upload my insurance card and make a payment there too! Super convenient! It makes …
I went in to have an office visit, which went fine. I needed some tests done and the staff told me not to worry and that my testing would be fully covered by my insurance company, so of course I went ahead and scheduled this test with them. …
Over all my experience at this practice was very amazing. Check in was super fast (if you did all the paperwork online) my appt was at 10:30 but i got there a little early just to be sure and they actually saw me at 10:20. I met with Dr. …
The staff very friendly and knowledgeable (I go to Dr. Kevin Kline). The entire process is very smooth and QUICK. I was able to fill out all paperwork online, prior to the visit and I was in and out of the office within an hour. From the …
Dont care about customers
Great place!
Very through and professional
Excellent staff!
Very punctual and professional.
Very organized and most helpful
Great staff and very professional.
Excellent!
It was ok they were very nice
I was treated by a person by all–not just as a “condition”.
An excellent friendly efficient and professional atmosphere.
Consistently outstanding care and patient service.
Staff was friendly and very professional. Wait was a little long but worth it!
Very professional and thorough. I highly recommend
Professional, knowledgeable staff that practices good safety procedures.
Dr Mauk’s assistant Pat is awesome!
I’ve always had a great experience at Digestive and Liver Specialists.
Was so professional and everything was explained.
Would highly recommend there services!!!
Good
Very well organized check in and visit. Rare find.
very kind and professional
Very great at explaining everything
Answered all my questions did not try to rush I thought it was very efficient
The people that attended to me today were knowledgeable of the job descriptions, efficient and friendly.
Dr. Khandwalla is a great doctor.
Excellent doctors and staff. Very thorough and informative addressing questions and concerns.
5 star great job
Excellence every visit!
I am impressed with the caring and friendly atmosphere at the Digestive and Liver Specialists office. Thank you, Dr. Flax.
Nice office, professional & friendly staff. Dr. Thomson is very likeable.
Everyone was professional and courteous. Would definitely recommend this office!
Dr Herman and his staff are great! They are nice and take good care of you.☺
I find Dr Thomson easy to talk with and trust his experience to advise me in my care.
Dr khandwalla is one the best doctor’s I have ever been to.
He explains everything in terms the I can understand
Susie and Pat are awesome. Very caring with patients. Answered my questions. Helpful staff.
I won’t even give them 1 star totally useless at sorting an appointment within network. Didn’t get as far as seeing a doctor. Going elsewhere !! Wasted journey.
Excellent location, excellent service!
I wasn’t all that fond of this particular office. The front desk wasn’t welcoming and the doctor seemed to want to rush me out of the door without considering my concerns with respect. I will not be back.
Very friendly staff. Prompt check in with paperwork available online prior to appointment. Appointment was on time and informative.
Well,my experience was very good, the specialists I see she was so sweet and friendly With me,and make me feel confortable,to me that’s very important,and can recommended to everyone who I know,
Great docs and staff. Dr Flax took the time to listen and than explain fully.
Staff is polite and very professional
Office staff and Dr. were both easy to work with and very responsive
Dr. Khandwalla and his staff are wonderful and professional, was able to book a consult appointment within a week of my initial call. Appointment times are kept on time.
Best practice for this kind of care. We love our nurse practitioner and dr. Outstanding professional care. Our whole family uses this practice. 💕 …
EXCELLENT CARE AND SERVICE. FRIENDLY AND PROFESSIONAL.
The experience was fine. However the pathologist they send tests to was not on my insurance. BCBS so it isn’t like my selection is usually limited.
I was called from the waiting room on time, spent minimal amount of time waiting for Dr in exam room, and he was efficient, thorough, and responsive. Nurse and desk staff were also stellar!
Dr. Khandwalla takes time to visit and explain results page by page. The office staff at Houston Methodist West location is friendly, helpful and great customer service.
Found them on the insurance website, called for an appointment. Everyone from the front office to the back were extremely helpful. I’m glad that it was a pleasant experience with this group of professionals.
Dr. Mark’s PA, Pat and the office staff I dealt with were professional and courteous. The wait was long, but there were a lot of people who needed to be seen and they were working as fast as they could.
Not a job to apply for!!! Waste of gas!!!
I applied, did the assessment and went on a interview. I got E-mailed to come in for a second interview where she said she would call my references and confirm …
Dr. Khandwalla is very compassionate, he listens to his patients and he asks questions actively to better understand their condition. His Medical Assistant is very nice.
They were very professional and was able to get to my my case quickly so I was in and out. The individuals I work were very kind nice and I’m glad that I had them helping me.
Dr. Herman has been our Doctor for over 15 years. Really like his mannerism and pretty good at follow ups. Recently, my dad who is 80 years old was up for colonoscopy and needed to do a doctor visit first to get the instructions. Since …
Very organized and professional staff. The appointment was not rushed and my PA listened intently and really covered my symptoms in detail. Highly recommended!
Dr. Flax is my only doctor that I would likely take his advice seriously. We’re deeply appreciated for his patience, listen, calm and caring for his patients. For every each visit with Dr. Flax, I felt peace of mind. Again thanks
Dr. Khandwalla and Jawanda are awesome! He really cares about your well being and listens! Jawanda is very organized and takes care of business! Great team!
Dr Mauk is very professional and great bed side manors. He is a exceptional doctor more interested in his patients care which is rare these days. His physicians assistant Pat is also the same.
Dr. Spinn was so complete in getting all my history and putting all the possibilities into focus to get my situation resolved.
I felt like he cared about me, and not merely as a patient on his calendar.
Staff was great
Of you have GI issues, this is the primo place to go. My husband and I are both patients. Dr. Flax is personable and highly knowledgeable. He has dealt with some complicated issues for my husband that small town doctors had no idea what to do with. I trust this man because I think he is the best. Period.
They are very friendly and efficient. They checked up numerous times to make sure I got into the patient portal and completed everything. They walk you through each step of the way and this made it so much easier. Thank you.
DR SPINN AND KELLY ARE GREAT.
Got charged $65 for a no show for an appointment that I didn’t get reminders. I haven’t missed any other appointments and I go twice per year….I guess for Anina the $65 was more important than looking a customer. To bad for the doctor.
Excellent care by Dr Khandwalla n his staff.
My first appointment, asked me to be 20 minutes early, I was. The MD was 1 hour late because he was in a meeting out of the office. Not impressed. Once met MD he was very professional, courteous. Staff was slow to respond to calls about prescription fill from pharmacy. 2 calls and no return call so far. Not impressed
Large spacious office. Kind and professional staff. Nurse practioner A Grays very informative and engaging. Eva very accommodating with the procedure schedule. Literature given about procedure, the dos and don’t are quite simple to follow.
Dr Spinn is very thorough. He listens and takes notes. Together we make a plan for how we can best “address” whatever is concerning to me. He wants me to call him if things do not get better in 4-6 weeks. Then he wants to see me in three …
Very disappointing experience. Didn’t even get to be seen by a Doctor. BCBS provided them to me as an in-network provider. I scheduled an appointment and was working on the referral. Weeks later (few days before my appointment) I called …
This office should not even receive one star. They treated me horribly since day one. Gave me an appt with a sheet that said the exact date and time. I received multiple texts with the same information. When I arrive on the day, they say …
First time there and it was a great experience. Everyone was friendly and Dr. Nguyen and nurse Maria took the time to listen to me with professionalism.
The physicians and PA have gained my 100% confidence. First my husband as a patient, and now myself. They provide nformation you can rely on, friendly staff, professional atmosphere, clean office. I trust them and would not choose another group. They check every box!
The Dr. will not order blood work for my liver condition until AFTER I see him! Would like to be able to discuss the blood work with the Dr. during my visit.
2019- My Dr. now orders blood work BEFORE I come in for my appointment. I …
I received a No Show bill for $65.00. I was sick that week, and I missed my 24 window for cancellation for my very first office visit on a Monday. How is a person supposed to cancel an appointment when they can’t foresee the future, and are …
I didn’t experience a long wait time. The staff as well as the doctor friendly and relatable.
Dr Nguyen and her assistant Maria are great! I would totally recommend her. She is detailed and not in a hurry. However, front desk is not helpful at all. Asked for water to take my meds and they just sent me to a broken water fountain …
I have some unusual stress in my life recently and it has caused me to be forgetful. The doctor was so patient with me and kind. He was thorough in explaining things to me. If he was that good with me (as I feel so ditzy) then I can only imagine how amazing he is with others. The staff was prompt and courteous as well.
In April 2019 I scheduled a colonoscopy consult with one organization (well known) and was informed that the earliest I could be seen for an office visit is July. A colleague of mine referred me to D & L. I called D& L Monday May 20 and …
Was referred by my Doctor. Made an appointment 6 weeks in advance because they told me they had no openings for new patients (I am an previous patient). So, showed up to my appointment and they did not have me down for an appointment even …
I am only giving two stars because Dr. Katherine Nguyen is not a great doctor whatsoever. She doesn’t care to listen to you or give you the best medical advice. She shows no emotion, I have never in my life have met a doctor that is so …
I absolutely love my digestive specialist Dr. Thomson! I’ve been a patient of his for several years now. He is very down-to-earth and easy to talk to. He listens to every concern and always has an option for care. He is a Southern gentleman …
The staff at Digestive & Liver Specialists Memorial City are fantastic! They are very nice and welcoming and extremely efficient. What sets them apart is the kind personal attention that you will receive. They make you feel at home and …
I had a very good experience at my visit to Digestive & Liver Specialists today. Before entering the clinic my temperature was taken & the appropriate questions were asked regarding if I had any Covid-19 symptoms. There was only one other …
Dr Spinn has a very caring bedside manner.
Dr. Khandwalla and his staff are awesome. He is very thorough in explaining things and you can tell he cares about his patients. He is knowledgeable and takes the time to see that you understand what he is saying or relaying to you. Very impressed on my first visit. Totally awesome bedside manner!!
I scheduled an appointment last year. I was never informed that I had to call to notify if I would not attend the appointment, but I am someone who is considerate of people’s time, I called and notified that I could not attend, my surprise …
Rude and heartless staff. Entire office is snobby and greedy. I’ve never encountered such a mean front desk. They don’t care for their patients, just their money. Just because you pay more, does not mean the healthcare is somehow better. …
Had to go visit Dr. Cole Thomson, gastroenterologist.
For any venezuelans out there; se los recomiendo altamente!! tiene el estilo que extrañamos de nuestros médicos buenos; que cálidos en su trato, de esos que …
Excellent staff and Dr. Kline a wonderful doctor.
Thank you.
OMGGGGGG DR. KLEIN WAS #AWESOME AS WELL AS THE STAFF. VERY VERY ATTENTIVE TOO. DR KLEIN SPOKE TO ME AND NOT AT ME & HE LISTEN TO ME AND LOOKED IN MY EYES WHEN SPEAKING… BEST DR. EVER!!!👏🏽💯👏🏽💯👏🏽💯🔥🔥🔥🔥 …
This office is very unorganized. Or maybe it’s just the doctor and her nurse practitioner. I had a referral to see Dr. Katherine Nguyen. She didn’t listen to any of my concerns or any of my issues. I’ve been a patient of only memorial …
Dr Nguyen has excellent bedside manners, very professional, explained very well my condition and her recommendations. She answered all my questions and her whole team provide excellent service as well
I went in for a standard consultation. I entered the waiting room with not a single other person waiting. I arrived and processed my paperwork before my appointment time. I had this appointment set up for 6 weeks – Remind you it was “Best …
Very organized and patient care has been great.
Very caring doctor’s and assistants! They get you in and out quickly. Procedures go very smoothly.
My latest visit to Digestive and Liver Specialists was super. Every staff member was warm and friendly, helpful and efficient. My checkin was quick and as soon ac the paper work was completed I was shown to the examination room by the …
Very disappointed in the level of service and follow-up from this office. I couldn’t get in to see Dr. Mauk, so I saw his P.A. We were discussing the process and procedure for my first colonoscopy and I expressed an interest in a …
This was my first time to visit this office. The front end girl that greeted me were very nice and courteous and smiled and looked me in the eye, that is important in today’s world. Roland, Dr. T’s nurse is a great guy too strike up a …
My experience for my screening appointment was excellent. Everything was explained to me in a clear and concise manner. The staff was friendly and informative. The appointment ran very smoothly. This will be my first colonoscopy and they made me at ease about the process.
Very friendly staff! Dr. Kline was very nice & informative. He took his time to explain things to me.
This medical practice is one of the best I have used. Everyone was very professional and timely. I wish all doctors’ offices ran this well.
Dr. Klein really listen to his patients and care about them. I am glad I made an appointment with him!! He helped me a lot. Very good Doctor!
I am in amazement of this practice.The staff front and back are all representative of the practice Mission Statement. Friendly Check in process.The nurses treat you like VIP Family and Dr.Kline is an excellent example of his Love and Passion for his profession.
Update: let me start by saying dr kline is awesome. My issue wasn’t with them. It was with being able to contact to get updated needs to my condition. I’ve been to 3 gastro’s. And he actually seems to care. Once I was able to contact, all is well!! Love this Dr.
UPDATE:
After this review, they helped me to sort this out and now nobody wants to get any money from me. Of course, thanks to them, but this problem cost me a couple …
Dr. Thomas and his assistant Rowland got me an appointment readily. Dr. Thomas took his time explaining problem and meds to ease symptoms. Very pleased with all personnel!
Dr. Kevin Kline is knowledgeable, patient, empathetic, thorough and kind. Excellent communication, very understanding and decisive in coming up with a care plan. Class act and great practice and support.
I had such a positive experience at the clinic. I saw Dr Shiralkar. She is highly attentive and extremely thorough. If you appreciate great bedside manner, you will love her and her expertise!
Dr. Spinn is the best gastro you will ever find. He is the most skilled, the best listener, explains everything thoroughly so that you never leave wondering what’s next. You know you are going to be taken care of in the best way possible. …
I absolutely love this place! Dr Spinn is beyond incredible and takes great care of all of our health concerns. It’s extremely easy now that I can go online, upload my insurance card and make a payment there too! Super convenient! It makes …
I went in to have an office visit, which went fine. I needed some tests done and the staff told me not to worry and that my testing would be fully covered by my insurance company, so of course I went ahead and scheduled this test with them. …
Over all my experience at this practice was very amazing. Check in was super fast (if you did all the paperwork online) my appt was at 10:30 but i got there a little early just to be sure and they actually saw me at 10:20. I met with Dr. …
The staff very friendly and knowledgeable (I go to Dr. Kevin Kline). The entire process is very smooth and QUICK. I was able to fill out all paperwork online, prior to the visit and I was in and out of the office within an hour. From the …