DiSanto Propane has over 80 years experience helping families and businesses make the right decisions about their energy needs.
| Friday | 7AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 4:30PM |
| Tuesday | 7AM to 4:30PM |
| Wednesday | 7AM to 4:30PM |
| Thursday | 7AM to 4:30PM |
11098 State Route 31, Clyde, NY 14433
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Stay in New York not in Carolina. Price gouging is NOT cool!
Read the other reviews…
I had a problem, Management listened and fixed it quickly. It doesn’t get any better that this. You can get propane anywhere, good leaders are hard to find.
Worst company ever, do yourself a favor and go elsewhere, trust me its not worth the aggravation. Their billing department is inept, they don’t send statements with any regularity, then hit you with multiple months of charges at once. …
Called to ask about propane service, and was met by the most shockingly hostile attitude I have ever encountered in customer service. Their sales rep, Sal, is robbing this company of serious local customers. There are plenty of gas companies to choose from, and I’ll happily take my business elsewhere.
Purchased a new home and the owner put in signed agreement that the propane in the tank was told be sold with home. DiSanto came to my new home without any notice and took the tank and my propane that was in the tank and left me stranded. …
Do not even bother with this company. We talked to a man named Sal, who is honestly one of the worst customer service representative we have had to deal with. The company is sleazy and unscrupulous. We called because we had questions about …
This company is not very customer friendly. Prior to going on vacation, tank was low and we called to schedule a fill-up. We prepaid (and also paid a fee for out of date delivery) and we were told they would be there within ten days. We …
Absolutely the worst company I have ever dealt with. You get locked into contract and then they charge you nearly double. Their billing is horrendous and at times I get about 5 months of winter billing at once. Not to mention the one time they left the tank empty and woke up to 50 degree house.
Sal, Sales rep., is RUDE and MISERABLE. In a less than a 2 mins call to inquire about service and pricing to determine if propane is a good idea he told me I was negative….. I’m the customer trying to get pricing, I’m not the negative one …
Customer service is absolutely terrible, and they do an awful job of explaining billing and there is zero consistency in their policy. The main issue is lack of transparency, and they own the propane tank, and they have you in a contract. …
I just had the worst experience of all the bad experiences I’ve ever had with Disanto. I called three times last month to end my account at the end of the month, received 3 confirmations from the reps. And I am learning today (2+ weeks …
Read the customer reviews which turned me off at first, but talked to friends which actually use Disanto so I took a chance. Mike, their sales manager was prompt to return my call and gave many options for current and future gas billing. …
20 year customer until $ per gallon ended up x2 compared to competitor. When they finally came and got tank I received an invoice showing credit, waited 6 weeks and called was told it takes 8 to 10 weeks to get credit check. If you don’t …
I cancelled my propane service in July. Since then, I have received multiple bills with new meter charges. I have called five times to end the service, and each time they say they don’t know why it hasn’t been cancelled, and to just …
I contacted this company on Friday January 22, 2021 to order a propane tank to heat my garage. The woman said a salesman would contact me. Almost a week has gone by and no one has called. I would say, based on other reviews. maybe it is a …
$2.10 at Amerigas compared to 3.78 here. First day it snowed they ripped the tanks out…. My credit isn’t above their guidelines
Reported smelling propane and was told if it’s in the house it isn’t their responsibility. This was after waiting for 5 minutes to get to a person. I was told to call a plummer. I’ll be switching to a new company. We