My mom who is 79. Never home and got her power bill Jan 2023 and it $600.
I have Ga power and I’ve been watching my usage and it was $100 in Jan.
My mom is better off living in central Columbus !!!
Diverse why is it when it gets even the slightest cloud the lights go out???!!! This service sucks!!!! I’m watching pay per view I payed good money for and the lights goes out…smh!!!
Always great customer service. Have built several houses, and from customer service to the engineers installing the lines they have always been extremely friendly, helpful and quick.
I have called for the last 3 weeks and the customer service reps has been of no help. They can’t answer my question. My parents both has passed away and I have did all required to close out the Capital Credit and receive the check! I only …
DP employees have always shown me every respect and courtesy in our dealings. No matter how bad the storm or how fierce the lightning they are on the job immediately to restore services quickly and efficiently.
I am totally impressed with the friendly expert attention given by Mr. Scott Sawyer, and I will be calling Diverse for my future needs. Since I have 16 commercial properties I am sure there will be many future needs for their services. …
Our first month in our new home !!! $250 for our light bill this month !!! We stay in a small 1500 square foot home and keep our A/C on 74 degrees!!! I miss Georgia power already
Power flickers and goes out too much in Harris County. We had Carroll EMC at our last home in Newnan and never had problems with power. I wonder what the issue is with this power company.
Our power went out due to a tree falling on the line during a bad storm. Diverse came out almost immediately and started working to get it fixed. Friendly, reliable and quick! Very impressed.
They charged me for an extra month even though I had already contacted them to disconnect service. Lady on the phone was racist, condescending, and rude. She questioned my identity over the phone AFTER I gave her my personal account …
Filed a Quitclaim Deed 5/17/16 and 5/18/16 took my copies from court house to prove I am the owner. Customer service said it wasn’t enough proof. Go back down to court house and get another copy and before I leave the clerk calls Diverse to …
Just wait until they run underground lines all over your property without an easement…..no communication, and they have exposed wiring due to neglegence….Now stating they have turned it over to their attorney and cannot communicate …
I transferred services from one house to the other. I called in the following month to pay my bill. My bill is typically $200. I was prepared to pay $200-$250. I was told I owed $50. I was also told that I had a $0 balance from my old house …
Terribly overpriced with no other options available. My previous address used EMC, never had a power bill over $200, even in the summer. Move here, power bill is damn near $400! Must be nice to be able to charge whatever tf you want to charge struggling individuals like myself.
5 years ago we didnt have power outages. All of a sudden last year we had 7. Today we’ve had 2. I cannot list my outage on the recording….it won’t allow me too. I think the mayor of Lagrange should look into this. My husband uses a sleep …
I absolutely hate this power company. They refuse to give extensions, have poor customer service etiquette, and the rates are never predictable. To top it off the power went out at 6:30 p.m and it’s now 1:11 a.m and still no power. Almost seven hours later.
Thank you for the fast service on restoring our power. I called last night to report a tree down on lines and broke lines into. Was dumbfounded at5:40 am the power came back on. I know the guys must’ve worked all night. Thanks Diverse Power. You understand what service is all about.
Horrible people! I need an extension for 3 days on my power bill because my bank is holding payroll check for 7 days and they said there is nothing they can do to help me. 3 days! Really! I wish I had another option for power.
Customer service is Horrible and because they are the only power company in Lagrange they get to do what ever they want . Must be nice.. they have hidden fees its unbelievable
If I could give 0 I would. Being penalized because I have my payment on autodraft. Only to be informed “their due date is never the same each month”. This has NEVER been disclosed at anytime, and then when i question what’s going on I’m met …
Only issues I’ve had with diverse power are I’ve called 3 times over the course of 3 weeks to have them turn on a security light. I was told two, no more than three days and 3 weeks later no security light. Almost everyone I have spoken …
If I could leave a zero star review I would. Rates are never the same. They jump up and down and you can never even guess what your bill will be. My due date changes frequently. Power outages aren’t taken care of in a timely manner. The …
So the power again is out in our neighborhood in harris county. This is like living in a third world country because we don’t have consistent power over a 12 month period. I called customer service to ask what is the cause of the outage. …
Their website changed critical information about my account and then started declining all my payments. The website immediately freezes when it gets to bill pay. The office said there was nothing they could do on their end and abruptly …
12 hours after a storm, still no power. Just one neighbor and ourselves. All the other neighbors have power. I’ve had my power back on in less time when a tornado has hit! Guess the lines men don’t care for working on a Saturday night!😒😒😒 …
Rates are ridiculous. Last house was similar size with poor insulation and an average efficiency A/C with emc worst power bill was $220. Built a house in diverse country with good insulation and high efficiency A/C unit power bills close to $400. The best bill I’ve ever had was $189.
People need to realize when there is wide area power outage it takes a while to get power restored. Diverse power always has a stand by crew every day and when bad storms come they call in all the linemen. Just how many of you would get out …
One of the worst utility companies I have ever done business with and we haven’t even started. Turned off power for our new account without ever having attempted to contact us, though they try to claim they did, then blamed our closing …
Without power for 14 hours . Neighbors house have power lines across the top of it and the driveway due to fallen tree . Possible reason for my outage . Why can I NOT report this to Diverse Power . I Reported my outage at 6:15 yesterday . …
Turned my power off without notifying me. Claimed they didn’t receive my closing documents as proof of ownership even though my closing attorney sent it. Of course no one called to tell me this so I had no reason to believe my power would …
Unable to reach an employee to report an outage. The lines roll over to a voicemail rather than a live operator. Customers should be able to reach a live representative regardless of the hour or it being a long weekend. Definitely seems to …
Ive had service with Diverse for many years and can not think of one time I have been disappointed with their service. Rarely have I had to call but when I did I was met with very kind and professional voices. When the power has gone out it …
The lineman named Troy came by today and went above and beyond the norm to ensure the safety and security of our family was the priority. Troy ensured we were ready to receive the electrician and expedited the work. Thank you Troy for your great customer service and attention to detail. You are what makes Diverse who they are.
Thanks to a one second power surge, my oven is fried and its costing me over 500 dollars. Yay.
7 months later: it’s 130am on a work/school night and a power outage for no …
People can’t afford!! What you say is 30% increase. When your bills goes up at 150% $1800 for 3 months. Have you lost your mind’s? This is enough to supply 9 homes!
It’s a shame another large corporation who claims that “members” own the company . Have hit their customers with another rate increase . People are struggling to put food on the table , and on top of HIGHER summer rates you’ve now imposed …
With a 28% increase for “wholesale ” electricity, how can anyone survive?? People have to choose between feeding their families or paying these outrageous fees. Bet their share holders are having a blast on their yachts. Shame on you all for your greed and inhumane acts towards hard working people
During the Irma storm, they got our power restored in the nasty conditions. Thanks for doing such a great job. ….Update ..during Hurricane Michael power was out less than an hour! Fantastic… Better than good they’re Great !…. Update …
Scott Sawyer showed up to my home unannounced and they have no records of this man coming to my home. He came with a second man who im not sure who he was. He came to my home because i hung up on him. When he came to my home the first thing …
Completely overpriced, it makes no SENSE that we have to pay $160 a month for a two bedroom apartment when we barely use the heat and any power at all. I called customer service to ask how my bill could be so high and the woman was very …
Had nothing but timely efficient service over 25 yrs worth… They go up and down driveway once a year and trim any limbs even close to power lines..Main Junction went out due to truck hitting power trunk line, back up and running in under 2 hours. Always have been courtious, and timely..
Highway robbery. I have auto draft set up for when my paycheck hits on the 15th of every month and they charge me a late fee because this is the only company I have EVER dealt with that won’t differ the due date by 2 days! They charge me a …
I have always had great service when requested. Customer service has been great. Have had a couple of power surges. Which have not been great for my house and the electrical components. Would like to see the rates go down some. Have had trouble with the app for 4 years. To the point of not using it anymore.
This is the worst power company I have ever had in my life!!!! I have been on my own for 18 year, I have had Alabama power & Ga Power. I have never in my life had a 400.00 power bill, I did cut backs last month and even plugged up fans, …
Lose power nearly everytime it rains in my area. No accountability for issues on their end and terrible support.
My mom who is 79. Never home and got her power bill Jan 2023 and it $600.
I have Ga power and I’ve been watching my usage and it was $100 in Jan.
My mom is better off living in central Columbus !!!
Always nivr
Friendly
Very friendly and helpful
Very bad service like they rude , not friendly at all .
Everyone is rude and they have no business ethics.
The worst. Move to a place with Georgia power.
The power went off, they don’t even answer the phone. No customer service
A good example of bad costumer service, they need to improve and grow.
Thank you for keeping our power on during hurricane Irma!
Customer service is horrible
Good power but I heard that Georgia Power has a cheap price. But I can’t change to Georgia Power.
Worst power company. Move to a Georgia Power zip code.
Your beneficiary can apply to get your deposit back! I was alive when I gave it to you!!!!
I appreciate their hard work getting our power back on when a storm has taken it out.
What a joke of a compay. Website doesn’t work, app doesn’t work and they don’t answer their phones. What a bunch of yahoos running this place.
Rates change all the time, over priced. I’d find a different power company if I could.
Diverse why is it when it gets even the slightest cloud the lights go out???!!! This service sucks!!!! I’m watching pay per view I payed good money for and the lights goes out…smh!!!
We keep our house at 75 in a 1200 square ft home that’s 10 years old and our bill this month was almost $300! FREAKING RIDICULOUS!!!
The rates are out of this world….no, really. The rates are astronomical! Think I will change utility companies…oh wait, there is no other choice.
Bad company. I hate the service. I have been out of power for over 5 hours now. Every time I call. It’s busy!! The rates are alway going up!
I have the most expensive bills with this company. Everyone else I know who doesn’t have to use this company has bills that are half of what mine are.
Thank you for the quick response during tropical storm Zeta. Our power was restored in a matter of hours. Great job
“That pole is not ours.” Has been inspected for over 15 years with a Diverse Power tag each time, but that pole is not theirs. SMDH
During the recent storm, I saw Diverse Power trucks working non-stop trying to get everyone’s power restored. I appreciate their tireless efforts.
Always great customer service. Have built several houses, and from customer service to the engineers installing the lines they have always been extremely friendly, helpful and quick.
I have called for the last 3 weeks and the customer service reps has been of no help. They can’t answer my question. My parents both has passed away and I have did all required to close out the Capital Credit and receive the check! I only …
DP employees have always shown me every respect and courtesy in our dealings. No matter how bad the storm or how fierce the lightning they are on the job immediately to restore services quickly and efficiently.
I am totally impressed with the friendly expert attention given by Mr. Scott Sawyer, and I will be calling Diverse for my future needs. Since I have 16 commercial properties I am sure there will be many future needs for their services. …
Our first month in our new home !!! $250 for our light bill this month !!! We stay in a small 1500 square foot home and keep our A/C on 74 degrees!!! I miss Georgia power already
Power flickers and goes out too much in Harris County. We had Carroll EMC at our last home in Newnan and never had problems with power. I wonder what the issue is with this power company.
Our power went out due to a tree falling on the line during a bad storm. Diverse came out almost immediately and started working to get it fixed. Friendly, reliable and quick! Very impressed.
They charged me for an extra month even though I had already contacted them to disconnect service. Lady on the phone was racist, condescending, and rude. She questioned my identity over the phone AFTER I gave her my personal account …
Filed a Quitclaim Deed 5/17/16 and 5/18/16 took my copies from court house to prove I am the owner. Customer service said it wasn’t enough proof. Go back down to court house and get another copy and before I leave the clerk calls Diverse to …
Just wait until they run underground lines all over your property without an easement…..no communication, and they have exposed wiring due to neglegence….Now stating they have turned it over to their attorney and cannot communicate …
I transferred services from one house to the other. I called in the following month to pay my bill. My bill is typically $200. I was prepared to pay $200-$250. I was told I owed $50. I was also told that I had a $0 balance from my old house …
Terribly overpriced with no other options available. My previous address used EMC, never had a power bill over $200, even in the summer. Move here, power bill is damn near $400! Must be nice to be able to charge whatever tf you want to charge struggling individuals like myself.
Will basically rip you off idk why people use this company at all very rude and uptight
5 years ago we didnt have power outages. All of a sudden last year we had 7. Today we’ve had 2. I cannot list my outage on the recording….it won’t allow me too. I think the mayor of Lagrange should look into this. My husband uses a sleep …
I absolutely hate this power company. They refuse to give extensions, have poor customer service etiquette, and the rates are never predictable. To top it off the power went out at 6:30 p.m and it’s now 1:11 a.m and still no power. Almost seven hours later.
Thank you for the fast service on restoring our power. I called last night to report a tree down on lines and broke lines into. Was dumbfounded at5:40 am the power came back on. I know the guys must’ve worked all night. Thanks Diverse Power. You understand what service is all about.
Horrible people! I need an extension for 3 days on my power bill because my bank is holding payroll check for 7 days and they said there is nothing they can do to help me. 3 days! Really! I wish I had another option for power.
Customer service is Horrible and because they are the only power company in Lagrange they get to do what ever they want . Must be nice.. they have hidden fees its unbelievable
If I could give 0 I would. Being penalized because I have my payment on autodraft. Only to be informed “their due date is never the same each month”. This has NEVER been disclosed at anytime, and then when i question what’s going on I’m met …
Only issues I’ve had with diverse power are I’ve called 3 times over the course of 3 weeks to have them turn on a security light. I was told two, no more than three days and 3 weeks later no security light. Almost everyone I have spoken …
If I could leave a zero star review I would. Rates are never the same. They jump up and down and you can never even guess what your bill will be. My due date changes frequently. Power outages aren’t taken care of in a timely manner. The …
So the power again is out in our neighborhood in harris county. This is like living in a third world country because we don’t have consistent power over a 12 month period. I called customer service to ask what is the cause of the outage. …
Their website changed critical information about my account and then started declining all my payments. The website immediately freezes when it gets to bill pay. The office said there was nothing they could do on their end and abruptly …
12 hours after a storm, still no power. Just one neighbor and ourselves. All the other neighbors have power. I’ve had my power back on in less time when a tornado has hit! Guess the lines men don’t care for working on a Saturday night!😒😒😒 …
Rates are ridiculous. Last house was similar size with poor insulation and an average efficiency A/C with emc worst power bill was $220. Built a house in diverse country with good insulation and high efficiency A/C unit power bills close to $400. The best bill I’ve ever had was $189.
People need to realize when there is wide area power outage it takes a while to get power restored. Diverse power always has a stand by crew every day and when bad storms come they call in all the linemen. Just how many of you would get out …
One of the worst utility companies I have ever done business with and we haven’t even started. Turned off power for our new account without ever having attempted to contact us, though they try to claim they did, then blamed our closing …
Without power for 14 hours . Neighbors house have power lines across the top of it and the driveway due to fallen tree . Possible reason for my outage . Why can I NOT report this to Diverse Power . I Reported my outage at 6:15 yesterday . …
Turned my power off without notifying me. Claimed they didn’t receive my closing documents as proof of ownership even though my closing attorney sent it. Of course no one called to tell me this so I had no reason to believe my power would …
Unable to reach an employee to report an outage. The lines roll over to a voicemail rather than a live operator. Customers should be able to reach a live representative regardless of the hour or it being a long weekend. Definitely seems to …
Ive had service with Diverse for many years and can not think of one time I have been disappointed with their service. Rarely have I had to call but when I did I was met with very kind and professional voices. When the power has gone out it …
The lineman named Troy came by today and went above and beyond the norm to ensure the safety and security of our family was the priority. Troy ensured we were ready to receive the electrician and expedited the work. Thank you Troy for your great customer service and attention to detail. You are what makes Diverse who they are.
This is freaking insane.. I live in a small apartment and my light bill for the past two months has been 276.00. …
I don’t ever have a problem with Diverse power they are all ways nice and helpful.
Thanks to a one second power surge, my oven is fried and its costing me over 500 dollars. Yay.
7 months later: it’s 130am on a work/school night and a power outage for no …
People can’t afford!! What you say is 30% increase. When your bills goes up at 150% $1800 for 3 months. Have you lost your mind’s? This is enough to supply 9 homes!
It’s a shame another large corporation who claims that “members” own the company . Have hit their customers with another rate increase . People are struggling to put food on the table , and on top of HIGHER summer rates you’ve now imposed …
With a 28% increase for “wholesale ” electricity, how can anyone survive?? People have to choose between feeding their families or paying these outrageous fees. Bet their share holders are having a blast on their yachts. Shame on you all for your greed and inhumane acts towards hard working people
During the Irma storm, they got our power restored in the nasty conditions. Thanks for doing such a great job. ….Update ..during Hurricane Michael power was out less than an hour! Fantastic… Better than good they’re Great !…. Update …
Scott Sawyer showed up to my home unannounced and they have no records of this man coming to my home. He came with a second man who im not sure who he was. He came to my home because i hung up on him. When he came to my home the first thing …
Completely overpriced, it makes no SENSE that we have to pay $160 a month for a two bedroom apartment when we barely use the heat and any power at all. I called customer service to ask how my bill could be so high and the woman was very …
Had nothing but timely efficient service over 25 yrs worth… They go up and down driveway once a year and trim any limbs even close to power lines..Main Junction went out due to truck hitting power trunk line, back up and running in under 2 hours. Always have been courtious, and timely..
Highway robbery. I have auto draft set up for when my paycheck hits on the 15th of every month and they charge me a late fee because this is the only company I have EVER dealt with that won’t differ the due date by 2 days! They charge me a …
I have always had great service when requested. Customer service has been great. Have had a couple of power surges. Which have not been great for my house and the electrical components. Would like to see the rates go down some. Have had trouble with the app for 4 years. To the point of not using it anymore.
This is the worst power company I have ever had in my life!!!! I have been on my own for 18 year, I have had Alabama power & Ga Power. I have never in my life had a 400.00 power bill, I did cut backs last month and even plugged up fans, …