This is the worst service I’ve ever had with Dixie. There was a power outage and when you call to report it..the automated system tell you to press 1 to report it,and when you do,it repeat over and goes back to the menu and keep repeating.
Josh Overby is the employee any company would be proud to have! He came out.. fixed my problem… plus explained everything to me. I will call Dixie anytime I have electrical problems.
Please stick with alabama power if you can. This company is money hungry and not loyal to customers at all. Tried to make an account online to pay and it says the account # or telephone # is incorrect but they are both listed on the bill. …
Dixie electric took my deposit back when I ended my service because I moved …. I was on the pay as you go and my bill was always low because I worked all the time and the lady lied and said I owe them money and i was like how when I was …
I called dixie out to my home a few weeks ago, to see why my 2 Prone socket stop working.. They came and looked at it and i was told before they could tell me what were wrong with it , The charge would be $600.00 DOLLARDS. . JUST TO LOOK …
No warranty if “they find” issues on camera?!!!
How many people have lost their warranty with the stipulation? Out rageous! Not acceptable! If you did the work, you should warrant and honor your warranty on …
I really HATE this company. We have been dissatisfied with this company from the start. It should not matter where you reside you should have options of which electric company you choose to use. Alabama Power is a better company with good …
Horrible they left my parents house worse than what it was before they came.the didnt fix the problem which was clogged pipes and flooding.we only needed them to go on top of the house and snake the drain to unclog everything.needlesss to …
We have pay as you go and it has helped us a lot. We know just how much we’re using everyday and we are able to conserve based on what we can pay and do pay. We have a 2240 sq/ft house and it usually takes a little over $300/month in the …
Just got off the phone with a agent and the energy were completely off, it’s sad that u have to use a certain type of voice to be respected! I had to write this because by her negative energy, it reflected on me,
If you have the option use another service provider. This company has little compassion for its customers and a very poorly operated website and payment procedure. They have very little grace or respect for the customers and make no effort …
If I could give no stars I would. They are terrible they over charge you for services and half do the work. The care plan is a joke ,and you will have to call the multiple times to get issues resolved.
I live in Deer Creek area of Montgomery. Whenever there is bad weather, the people on Alabama Power, lose service, I never lost service in 2 years with Dixie Power. I guess the other people with the other company lost service about 8 times.
If I could give Zero stars, I would. My power goes out for extended periods of time, at least once a month – with no explanation. Either Dixie is performing “brown outs” or in serious need of upgrading their equipment. This utility is very unreliable.
Just from reading the reviews, I can tell my instincts was right. This company has absolutely no compassion for its customers. They be ready to cut you off instead trying to see if they can assist. They don’t do payment arrangements even if …
I literally love my new house purchase but I hate where it is located, for one reason only…it’s serviced by Dixie electric….I miss Alabama Power with great customer service and customer satisfaction.
I’ve been holding off doing a review, but we just had someone show up to our property, UNANNOUNCED, to “change the meter as it was not responding”. First of all, it is working as we get daily updates on meter usage. Second, the gentleman …
BEWARE!! This company reviews are correct. Dylan Culverhouse is a ripoff with Dixie Electric. If he come out screen his call he marks the price up x6. They have rid and sarcastic phone people. Don’t just take they first price let them go if …
I dealt with Alabama Power for years and had absolutely no problems. This past year and a half with Dixie has been the worse. They are incompetent, they make billing errors and don’t take responsibility for them. They are not empathetic. I …
Amazing company place with great people that always try their best!
I was out of my home for the whole months with all lights switched off and still my bill came triple the average.
I had Dixie come out 3 days and a roll paid every time Good money and everything is worst . I will never use them again .
This is the worst service I’ve ever had with Dixie. There was a power outage and when you call to report it..the automated system tell you to press 1 to report it,and when you do,it repeat over and goes back to the menu and keep repeating.
Josh Overby is the employee any company would be proud to have! He came out.. fixed my problem… plus explained everything to me. I will call Dixie anytime I have electrical problems.
Please stick with alabama power if you can. This company is money hungry and not loyal to customers at all. Tried to make an account online to pay and it says the account # or telephone # is incorrect but they are both listed on the bill. …
Dixie electric took my deposit back when I ended my service because I moved …. I was on the pay as you go and my bill was always low because I worked all the time and the lady lied and said I owe them money and i was like how when I was …
I called dixie out to my home a few weeks ago, to see why my 2 Prone socket stop working.. They came and looked at it and i was told before they could tell me what were wrong with it , The charge would be $600.00 DOLLARDS. . JUST TO LOOK …
No warranty if “they find” issues on camera?!!!
How many people have lost their warranty with the stipulation? Out rageous! Not acceptable! If you did the work, you should warrant and honor your warranty on …
I really HATE this company. We have been dissatisfied with this company from the start. It should not matter where you reside you should have options of which electric company you choose to use. Alabama Power is a better company with good …
Horrible they left my parents house worse than what it was before they came.the didnt fix the problem which was clogged pipes and flooding.we only needed them to go on top of the house and snake the drain to unclog everything.needlesss to …
We have pay as you go and it has helped us a lot. We know just how much we’re using everyday and we are able to conserve based on what we can pay and do pay. We have a 2240 sq/ft house and it usually takes a little over $300/month in the …
Just got off the phone with a agent and the energy were completely off, it’s sad that u have to use a certain type of voice to be respected! I had to write this because by her negative energy, it reflected on me,
If you have the option use another service provider. This company has little compassion for its customers and a very poorly operated website and payment procedure. They have very little grace or respect for the customers and make no effort …
If I could give no stars I would. They are terrible they over charge you for services and half do the work. The care plan is a joke ,and you will have to call the multiple times to get issues resolved.
Always quick to get power back on. Good company. Haven’t had an issue in over 6 years.
I live in Deer Creek area of Montgomery. Whenever there is bad weather, the people on Alabama Power, lose service, I never lost service in 2 years with Dixie Power. I guess the other people with the other company lost service about 8 times.
If I could give Zero stars, I would. My power goes out for extended periods of time, at least once a month – with no explanation. Either Dixie is performing “brown outs” or in serious need of upgrading their equipment. This utility is very unreliable.
Just from reading the reviews, I can tell my instincts was right. This company has absolutely no compassion for its customers. They be ready to cut you off instead trying to see if they can assist. They don’t do payment arrangements even if …
I literally love my new house purchase but I hate where it is located, for one reason only…it’s serviced by Dixie electric….I miss Alabama Power with great customer service and customer satisfaction.
I’ve been holding off doing a review, but we just had someone show up to our property, UNANNOUNCED, to “change the meter as it was not responding”. First of all, it is working as we get daily updates on meter usage. Second, the gentleman …
BEWARE!! This company reviews are correct. Dylan Culverhouse is a ripoff with Dixie Electric. If he come out screen his call he marks the price up x6. They have rid and sarcastic phone people. Don’t just take they first price let them go if …
I dealt with Alabama Power for years and had absolutely no problems. This past year and a half with Dixie has been the worse. They are incompetent, they make billing errors and don’t take responsibility for them. They are not empathetic. I …