DJO Global provides intelligent medical devices and services. Our brands include Aircast, Chattanooga, CMF, Compex, DJO Surgical, DonJoy, Dr. … See more
Got an incorrect bill from them. Only way I can communicate with them is by email. No phone number listed for communication at all. Very horrible customer service if you ask me!!!
This company is just trash to deal with, don’t even know why i was sent an invoice, I try to call but the number on the invoice only automated for nothing. GARBAGE COMPANY
Really? $222.00 from insurance and you expect me to pay $146.00 for an air boot I could have gotten for less than $100.00 delivered to my foor from Amazon. Shame on you.
Here’s another negative reivew here about collecting on a cast boot. Let me tell you, I am receiving bills from this DJO company, for a woman who used to live at my address and is now deceased. I hope you never recover your money guys. What …
Why do you not have a phone number to where we can talk to a person. You’re trying to charge me almost $1,000 when you haven’t even applied it to my second insurance. I can’t get ahold of you to give a second insurance. I think this is bullcrap. I will not be paying this bill because my insurances cover 100%
This company Bills for things that insurance has already paid for & then when you call you get people in India that you can’t even understand. Very poor public relations when you can’t get a local number to call.
I paid everything in full at the urgent care that I received treatment at for my sprained ankle so there’s absolutely 100% NO reason why I should be continuously receiving a bill or calls to my phone from this company.
I just sat on hold for 30 minutes to fix THEIR billing problem and got hung up on. I remained polite although we struggled to understand each other and when I asked her to explain it to me again because I am not understanding, she hung up …
So I received a bill from DJO in Lewisville for $121.70 for a shoulder stability brace that I never got. I tried to call them and I got routed all over the place. Not paying this bill.
Horrible company to deal with!
Their billing staff will not listen and do their jobs so you end up making multiple calls to get one screw up fixed before you can move onto the next. I have …
A sales rep for this company, Kelly Jahn in College Station at a Baylor Scott and White podiatrist office showed my wife and I a computer tablet indicating an air cast boot would be fully covered by my insurance. Just like other people here …
Got a knee brace a few moths ago. I was told my insurance would cover it 100%
Now I get a Bill from DOJ. They billed my insurance $222 for a knee brace I can purchase on Amazon for $79 and free shipping same model and part#. …
I had just torn my right lateral meniscus in my Knee and was is terrible pain. I could not put any pressure on my knee. Went into Ortho Michigan and was given crutches and a DJO knee brace that was made in MEXICO. …
This company is used by Scott and White in Marble Falls, TX for ortho injury boots. My Medicare and Supplemental Plan F insurances were filed and paid to this company in full. DJO accepts Medicare assignment which means that they cannot …
Received and bill for 159.90 for a left knee brace that my insurance covered 100%. This is beyond wrong and these people need investigated and shut down.
What an absolute bunch of crooks! My husband fractured his foot and went to his primary care doctor. They wouldn’t let him leave without one of these ridiculous orthopedic boots. That by the way, he never used!!!!! Oddly enough the same …
Charged $526 for a brace you can get on Amazon for $110. When asked why they charged so much, the said something to the effect of “expertise”. Yes, they expertly rip us off.
Worst Thing Experience DJO
Multiple calls to fix billing issue. Still not fixed months later
Got an incorrect bill from them. Only way I can communicate with them is by email. No phone number listed for communication at all. Very horrible customer service if you ask me!!!
Got billed $198 for a L3809 brace that Amazon sells for $20 shipped to home. What a loot!
Worst customer service I have ever experienced
This company is just trash to deal with, don’t even know why i was sent an invoice, I try to call but the number on the invoice only automated for nothing. GARBAGE COMPANY
Really? $222.00 from insurance and you expect me to pay $146.00 for an air boot I could have gotten for less than $100.00 delivered to my foor from Amazon. Shame on you.
Here’s another negative reivew here about collecting on a cast boot. Let me tell you, I am receiving bills from this DJO company, for a woman who used to live at my address and is now deceased. I hope you never recover your money guys. What …
Why do you not have a phone number to where we can talk to a person. You’re trying to charge me almost $1,000 when you haven’t even applied it to my second insurance. I can’t get ahold of you to give a second insurance. I think this is bullcrap. I will not be paying this bill because my insurances cover 100%
This company Bills for things that insurance has already paid for & then when you call you get people in India that you can’t even understand. Very poor public relations when you can’t get a local number to call.
I paid everything in full at the urgent care that I received treatment at for my sprained ankle so there’s absolutely 100% NO reason why I should be continuously receiving a bill or calls to my phone from this company.
Trying to get the billing, correct is a nightmare. Speaking with someone in India!
I just sat on hold for 30 minutes to fix THEIR billing problem and got hung up on. I remained polite although we struggled to understand each other and when I asked her to explain it to me again because I am not understanding, she hung up …
So I received a bill from DJO in Lewisville for $121.70 for a shoulder stability brace that I never got. I tried to call them and I got routed all over the place. Not paying this bill.
Horrible company to deal with!
Their billing staff will not listen and do their jobs so you end up making multiple calls to get one screw up fixed before you can move onto the next. I have …
A sales rep for this company, Kelly Jahn in College Station at a Baylor Scott and White podiatrist office showed my wife and I a computer tablet indicating an air cast boot would be fully covered by my insurance. Just like other people here …
Got a knee brace a few moths ago. I was told my insurance would cover it 100%
Now I get a Bill from DOJ. They billed my insurance $222 for a knee brace I can purchase on Amazon for $79 and free shipping same model and part#. …
I had just torn my right lateral meniscus in my Knee and was is terrible pain. I could not put any pressure on my knee. Went into Ortho Michigan and was given crutches and a DJO knee brace that was made in MEXICO. …
This company is used by Scott and White in Marble Falls, TX for ortho injury boots. My Medicare and Supplemental Plan F insurances were filed and paid to this company in full. DJO accepts Medicare assignment which means that they cannot …
Received and bill for 159.90 for a left knee brace that my insurance covered 100%. This is beyond wrong and these people need investigated and shut down.
What an absolute bunch of crooks! My husband fractured his foot and went to his primary care doctor. They wouldn’t let him leave without one of these ridiculous orthopedic boots. That by the way, he never used!!!!! Oddly enough the same …
Charged $526 for a brace you can get on Amazon for $110. When asked why they charged so much, the said something to the effect of “expertise”. Yes, they expertly rip us off.