Dr. Persaud and his team are so wonderful! Quick, reliable, caring, and thorough service is what I always experience in my five years of going here … See more
Went on a Sunday an hour before closing. I was in and out in 30 minutes even with filling out paperwork. All the staff were very friendly and professional.
Wayne fike
This place is awesome !!!! I have been going there for over a year and I could not ask for better care. DR Pesaud and the staff has been outstanding. ( Thank you all )
We heard great things about Dr. Persaud. Have been several times now and are extremely pleased . Questions answered thoroughly. You leave knowing exactly what you need to do and why.
Great experience! The staff are great, the receptionist Heather is very informative and the techs Abby and Katie rock! Thanks for the great experience.
terrible service at the front desk, insurance lady was extremely rude. Felt like we were discriminated to be very honest, never going back there again.
I can not even explain how much i love this place. took fighter to get covid tested Abigail was the nicest to my girls and assured them the whole time it would be ok and explained things wonderfully. Highly recommend this place
Everyone there was Awesome and helpful!! This is the Best place to come for anything, physicals, and treatments and allot more!!. I recommend this place as one of my favorites.
The PA Fred did a great job at telling me about my back pain, I will make sure to come back to this facility and see PA Fred Or Dr.Presaud any time I am having medical issues.
Katie was very caring and so helpful when I went into their office. It was very clean and the service was above and beyond. I would highly recommend going here, and when you do ask for Katie!
This place is not run well at all. They take online appointments then when you get here they tell you they can’t honor the appointments and then lie over and over about the wait time. I’m talking 3-4 hours! And they don’t care. They just …
Great to finally find a doctor that wants to help! Dr. Persaud is awesome! He and his staff took time to explain everything they were doing and gave me a treatment plan that worked.
VERY SLOW. Keep telling different patients the same wait times even though there is only 2 rooms available. Sat here for almost 2 hours for a physical! Will NEVER return!!!!!
Very rude staff environment. I watched disrespectful interaction time and time again as I sat in the waiting area. Zero customer service skills and not the least bit helpful to the elderly patients. Would not recommend using this place unless you have no other alternative.
Im a self pay client. Who came in for an abscess tooth. Thats caused my whole jaw to swell from chin to ear. I was sent home with tylenol. Just enough for 2 days. Now im left dealing with excruciating pain. Untill i can get to the dentist next week. And still out of my 135 dollars.
The Dr. was very friendly and explained everything to me very thoroughly. The receptionist was respectful and professional. There was not a long wait to be seen. Highly recommend!
Awesome staff! Dr. Persaud Was very through and actually took the time to make sure I understood everything and didn’t have any other concerns. Very pleased how he took the time to ask my daughter questions about what happened and to get her to answer.
My friend’s 9 month old shut his finger in the door at my house today, and it looked broken. She went to this urgent care with a screaming baby and didn’t have her insurance card with her but did have a picture of it on her phone. This …
Went to get a rapid covid test. Nurse comes in with a hand written form that said my test was negative. The only problem was no one had given me a test. Finally they come to run the test and swab my nose. The swab was not put in a …
I was seen very quickly, the staff and Dr. Persaud gave me such respectful and personalized care. Dr. Persaud diagnosed my issue very accurately and answered all my questions! I highly recommend this clinic.
Had a long wait time but it is expected with everything covid, thought I had a injury to my ankle but Dr. Persaud informed of my affliction and treated me resulting in an overnight improvement. Thank you Dr. Persaud.
I don’t want to put pejoratives here, so I’d just like to give you some facts. I’ve been here twice. I’ve had to go to a different doctor, afterwards, twice. I learned I’d been misdiagnosed. Twice. The last time I also heard the doctors …
My husband Kevin is a 1st responder and was seen and taken care of in less than 30 minutes. Heather and Elanie provided stellar customer service. Highly recommend this office.
I came in for an extensive general physical. Dr Persuad spent a couple of hours with me answering questions, asking questions pertinent to my health, and offering wise counsel on an array of issues. I appreciate the time he put in on this and his thoroughness. His personal care warrants my respect for him as a man and as a physician.
Just walked in, had my insurance info and she said I had to have my card. Went in for chest pains and she wouldn’t take me. The nurse that works the front, is worthless. I understand I don’t have my card yet but I have the groups # and it’s …
I drive an extra 10 minutes out of my way to receive actual medical care in a timely manner from a staff that cares, and doctor’s who want to know what the root of the problem is instead of putting a quick band-aid on the obvious symptoms and then shuffle you out the door for their next patient. Hours of operation are great!
My son needed a physical for his school. I walked in with no appointment during a busy time and was handle with care and respect. The whole process took about 45 minutes. 5 stars for sure
Dr. Persaud is very thorough,Takes the time to listen to your symptoms and discuss themIn the treatment with you. I have seen him on three different occasions for three separate issues and he has cured all three. I have seen other doctors in the area and this doctor by far is the best .
I have to say 5 stars isn’t enough!!! When I tell you the staff is amazing & they work so hard 7 days a week. I just want to say you all are appreciated & the manager was very helpful & awesome great customer service….😁 …
If I could give zero stars I would. DO NOT GO HERE ever unless you FULLY understand your insurance coverage. They told me several incorrect statements today about billing and I refused to let them see my son. First they told me I had …
I was seen on 6/8/19. They seemed to really care and be concerned about how I felt! They made me feel comfortable and really listened to my concerns. Everyone there was super friendly! I highly recommend Doctors Plus! 🙂 …
You might get your health issue resolved here, but you might also receive bills 2 1/2 or 3 years later for what you’ve already paid, like I have. Good luck.
Ide give a Zero if I could! Like standing out in the cold for hours? Come here! Nothing like having Chills,Fever,Tremors,Coughing,Vomiting that arn’t covid related and being forced to stand outside. …
I have been to Doctors Plus several times. Dr Peshard really takes his time to talk to his patients and for me he is the FIRST doctor to actually take time, get my whole history and put everything together to fix a misdiagnosis another PCP …
My husband saw Dr. Persaud on 12/28/2020 for a terrible cough, difficulty breathing and listlessness. He tested positive for Covid-19 and the doctor sent him home with instructions to take Mucinex DM. My husband has COVID related pneumonia, in both lungs, and is in the hospital! We will never go back to this facility!!!
I literally just left this place after waiting 2 HOURS with only one person in front of me with a cut finger. I took my child in for a rash that came up suddenly while she was on antibiotics for an ear infection. We already had my …
Dr Persaud is a wonderful doctor. He is extremely accurate, professional and outstanding bedside manners! I would transfer our family to this office if I knew Dr Persaud was the one treating my family. The nurse was great as well. Thank you …
Great staff, knowledgeable providers, we love the new updates! So fresh and bright. Very caring, helpful and professional. We will always use Dr’s Plus Urgent Care for all our needs!!
I would give 5 stars if the PA Fred didn’t work there. He is so uninvolved, unwilling to listen and seems as though he has a very short fuse especially with children. He was online reading the NEWS (fox news) because you can see the office …
Whether for a sick visit, or a sports physical we always have a great experience at this office. Everyone is kind and professional, and they have us in and out in a timely manner.
I would definitely recommend them.
My doctor was Dr F. Enos, He was conscientious and had a wonderful bedside manner. The 90th check out was very helpful. I didn’t have my insurance card with me and she said gave me the email address that my husband could photo a copy of it …
We took our 6 year old son here for conjunctivitis. The doctor made him feel very comfortable, ran many tests and was thorough. A visit here cost a little more than a walk-in pharmacy clinic but it;s well worth it. I will be visiting …
I love Doctors Plus Urgent Care. Me and my husband come here for all of our healthcare needs. We rather drive an extra 30 mins to see Dr. Persaud because he is such a great doctor and all of the other providers are pretty awesome too.
I checked in and they didn’t even add me to the queue. I waited for 2 hours before I was put in queue and I still had to wait another hour. I watched 3 different walk in patients come in and were seen before me. Never again will come here for life threatening or even just a check up. Worst place EVER.
Dr Persaud is very thorough. He takes the time to answer all of your questions and explain your problem or illness in detail. My family has visited several times and always left happy. The staff are very kind and ensure our visits are …
Dr. Persaud is just wonderful. I took my twins there a few times and they both love him. He’s very caring and professional. I always leave with all my questions answered. We have never waited longer then 15 min. The staff is also very …
I went in because I fell and hurt my hip. Everyone was so nice. Neil was great. We need more people like him. I was very impressed with everyone. I would recommend to everyone that needs help to go see these people. I had a awesome visit. Everyone was so caring.
Emilee was absolutely amazing ! She was incredibly personable and make me feeling absolutely comfortable while getting my Covid test. I would 10/10 recommend her and this location to anyone and everyone! …
This is a follow up from my below post. I am still upset that their closing times will vary, but they did say if you call they will wait on you. Added perk! I went and saw Kim and hit it off immediately. She treated me and i was better …
Let me start telling you how much we love Dr. Persaud and everyone else in the clinic. I’ve been going there for over 3 yrs now and only got super positive experience with everyone in the office. I have 4 children and that being said there …
Never get your COVID test done here .! They secluded everyone in one room to get tested. Plus the nurse didn’t wipe anything down. From the front door to get in to the chairs everyone sat in. She gave everybody the same pen to use and disclosed ppl information if they have Covid or not. Do not go here for Covid testing .!!
My boyfriend and I went in on a Sunday. He was experiencing severe foot pain that left him barely able to walk. He has health insurance through his employer but hadn’t been issued a card. The receptionist (I believe her name was Marie) was …
Had a great experience here. Usually I go to an urgent care closer to my house but I felt like provider care is definitely hit or miss depending on whatever random doc or PA you get that time. …
Dr Persaud is great, when he is there. Fred the PA is an extremely rude and abrasive person who should not be allowed to be a care provider. Truly Fred shouldn’t be allowed there, to raise his voice at me and continue to argue with me about …
My daughter and I went on separate occasions to get covid tested and our experiences have been wonderful. Raina Spinner was professional, caring and made us feel comfortable under the stress of possibly having covid. We will definitely be coming back.
I have been to Doctors Plus Urgent Care in Concord many times and I have had nothing but TOP NOTCH patient care. Dr.Persaud is a gem, Pre-Covid and now during Covid which is a rare find these days. He treats you with dignity and respect …
Because of the PA, Fred. The front office staff dropped the ball too, but they’re nice. My husband was seen here, but our entire family will never patron this facility. …
Dr. Pesaud and his team are the most awesome group of ppl. I took my Mom to see him who has Alzheimers. She was getting very combative and had a UTI. He talked for a good while about how to handle her and care for her properly. He even …
Worse urgent care ever. My nurse told me to go to urgent care to get a chest x-ray because I tested positive for Covid and my symptoms are getting worse. I showed up here and told the receptionist the reason for my visit. I waited 2 hours …
Arriving there’s a line outside of the door with a mixture of symptomatic and asymptomatic patients. They pull groups of about 6 people in at a time for that group of 6 it takes TWO hours for the next group to be tested for a rapid test …
This place is TERRIBLE. I called and the lady at the front desk was short and kept interrupting me. I asked SPECIFICALLY if they could see my son before I drove over 20 minutes to receive care. I waited there for over an hour and then was …
I got here around 5:30 pm. they made me wait 1 hour and 30 mins before I was seen. they make you wait 1-2 hours and see you for 10 mins. two people came after me and they were seen before I was. terrible long wait.
They people here where so amazing! I could not have asked for anything better. I fell and sprain my ankle at home and came here. I was in and our in about an hour. Neil was awesome and so sweet and caring. Dr. Persaud was awesome. He took …
After all the no’s, DOCTOR PLUS urgent care said, no appointment required. The lines were short in comparison to other sites surrounding Concord, Kannapolis, and Charlotte. Nonetheless, Emilee (tech) is amazingly gentle and got the job done hands down. I even got a candy cane when I was done.
I have used this urgent care few times within the last few weeks. I really appreciate the efforts the staff at this locations is making to keep it open and service our community. Regardless of the rapid increasing cases of Covid, they still …
Quick & easy process every time.
My son has been two separate times for a severe head injury and a 105 fever. He was brought back to a room immediately and treated by the dr within minutes of …
This is my go to place period! I have all boys so it seems like something is always happening and I love when I come here there is NO WAIT! I could t believe it. Literally no wait every time I come. We have gotten stitches here and X-rays …
Fred Enos PA-C was rude, unhelpful and accusatory. He accused me of “making a big deal in the lobby” by listing ear pain as my reason for a visit as a means to get a Covid test without standing in their long testing line. That couldn’t be …
The place was very sanitized and well kept and I had an amazing nurse care for me by the name of Emilee. She was very polite understanding and didn mind explaining anything to me. I would recommend her for all care.
I hurt my back and was out of work for a few days when I stopped in to get a bite to eat(I work in a resultant). They were short handed so I jumped up to help. I slipped on some juice and pretty sure I broke my finger. So I went to drs plus …
1000% recommend this facility! Doc & Fred have always taken great care of my family. Katie was our nurse, our 6 year old needed a COVID test. She was so patient and gentle with her. We will definitely be returning 🙂
Had to take my 18 month old in tonight for a rapid test. I was told to expect a 2 hour wait but I was surprised to be in and out within 45 minutes. The staff and doctor were very kind and helpful and I appreciate Dr. Persaud’s sound advice. This is the 2nd time I have used this urgent care and have had a positive experience both times.
This is SO much more than an urgent care. I only wish they were a private practice. Dr. Persaud and his team did an amazing job with my child who needed stitches. He is deathly afraid of needles and they took so much time and care with him. …
Never again. First time visit. Will NEVER return. My husband was told to go to an urgent care when he left early from work. It wasn’t something he had an option to turn down. He was told to go and get a doctor’s note and be seen before he …
Took my daughter, who is having a diverticulitis flare up. First they told her she’d need a Covid test before she could be seen but they were understaffed and it would be 15 minutes before it could be done. In the meantime I’m in the car …
Refused to see me because I am high risk, but isn’t that the whole reason to go to an URGENT CARE because you are at risk of something and need help. This place is useless and unprofessional. I would rate a negative 1 if I could.
We drove 30 minutes to go to this office yesterday because our nearest urgent care couldn’t see us for “5 hours” with a sick child. They were awesome! The staff were friendly. We were seen right away. They were able to do breathing …
I was actually pleased with my experience. They closed at 7:30, I called before and asked if they would still accept us with the wait being 45 min and she politely said if we arrive before 7:30 we are permitted to be seen. I called, went in …
Dr. Persuad and Fred Enos PA-C are both kind and extremely knowledgeable. During a very difficult time to be in the medical field, they both have done a great service to community. I visit often and use them as my PCP. Their staff is always …
Visited doctors plus urgent care on April 20, 2022 with a true emergency. Dr. Persaud and his entire team including receptionist and nurses were excellent! Dr. Persaud and his nurses were very knowledgeable and attentive to my emergency. If …
Rude. Unprofessional. Yelling at patients. Slamming doors on them. Told the patient it was a waste of the Drs time. Wouldn’t recommend to ANYONE. Wish I could give ZERO STARS!
Great experience. Receptionist was very pleasant, and Dr had a great bedside manner. He was very attentive and took the time necessary to carefully diagnose and treat.
Horrible, horrible experience. I’ve gone twice in desperate need of help with a sick toddler and they’ve immediately turned me away and sent me to the ER. The ER doctors laughed at the fact they sent me to the ER over a little cut that …
Took our toddler there for abdominal pain and diarrhea for two weeks after having Covid. They chalked it up to be a lasting result from her having Covid….turns out she had salmonella. No thanks to this practice; will not be visiting again.
Went for a simple TB Test and physical and cost me $130 which is fine, but I sat there for over a hour and they “did paper work” and acted like they didn’t know what they were doing, come to find out they said I had to fill out new patient …
Sadly, the overall experience wasn’t that great. There is a sign outside the door that says to call before stepping in. No one picks up and people just walk in. They also won’t honor the wait queue if you are trying to do the right thing …
Opens at 8am doctor comes in at 815. I’ve been here since 740 to make sure I’m the first one to be seen.
Here we are 855am and not one person called back yet
My experiences at this office has always been wonderful. My family and I have been here several times. We are always greeted with kindness and smiles from the wonderful nurses and staff and the doctors are amazing. Actually we prefer to go …
Easily one of the most efficient and understanding staff they worked out billing issues while I received amazing care from Dr.Persaud and his clinical staff by the time I was done my billing issues were resolved and I was on my way
Doctor Persaud is a top notch doctor who has provided the best care we can ask for many of my family members 10/10 recommend going here. i would go here for any health issues i ever have
Seriously waited 3 hours to get antibiotics and I literally had to leave before I saw the doctor because I had to get back to work and he never got to me. Absolutely inexcusable and when I informed the doctor I only had 30 minutes left to get back to work he was incredibly rude! Don’t go there.
It was a great experience. Great service by the doctors and great service from the staff. I went in due to foot related issues and they were able to address and remediate. I was very pleased with the my visit. I would 100% recommend this place!
worst experience ever!! waited for almost 4 hrs. the doctor got very offended when I mentioned I was surprised. because the advice he gave me was the opposite of literally everything I read online from MANY other people that went to the …
I had an appointment in May 2021. One year and 2 months later I get a letter in the mail saying I owe them money . Why did they take that long to bill my insurance! On calling them I was told that they held off sending out claims due to …
This place is great for injuries that require real urgency. Although a little rude, the front office lady had the sense of urgency needed to get help as soon as possible. The Doctor ensured that we were treated throughly and effectively before discharging. Great Place and one of the best urgent care experiences I’ve had.
Best care I have found in the area. Fred Enos PA-C was knowledgeable, thoughtful, took pride in his work and of course had good bedside manner. After going to FIVE different locations I was seen here and Fred handled the incident quickly and thoroughly. Thank you.
If I could give zero stars I would. This is the WORST place for medical attention. Because I tested negative for COVID, flu, and strep they claimed it was allergies. I have a fever and chill and green mucus. I have been bedridden for 3 …
I’ve been going here for half a decade now and have always had a quick, caring, and thorough service. This was one of the only places open with easily accessible tests at the beginning of the pandemic. The staff are knowledgeable and Dr. Persaud in particular holds patient care in high regard
I brought my 4 year old daughter in to my tested for covid & the flu and the nurse who tested her was kind and gentle with her. She gave her squishy toys to calm her down. There was a short wait time & her test results came back quick. DR. Persaud had good bed side manner and was very attentive to my daughter needs.
This was the best team of medical staff I have been around in a long time. I would love to have them around if I ever get sick again. The Doctor had been busy but still took the time to make me feel like I was the only patient there. The …
I really hope the public reads this review and then gives the place the respect it deserves. They take in only walk-ins and they warn you of a long wait if possible. I had been sick a while trying to self medicate and I continued to get …
I went in to get an x-ray done for a sprained ankle I had experienced. The staff from the moment I walked into the establishment was very friendly and attentive. The doctor was very friendly as well and showed genuine concern for my injury. …
After being told at Atrium Urgent Care the wait would be 6 hours (patients had scheduled appointments, so they were booked up for the afternoon! THAT is NOT Urgent Care! That is a physician’s office!) …
I chose to visit this urgent care after being told the wait time at atrium health urgent care was 5 hours. At first my experience was fine. The receptionist was very friendly and the wait time was as described. Once my name was called it …
Great staff. Took great care of everyone
Excellent service and care.I want to thank Alexa M. For a quick and easy in and out process
Wonderful staff! Helped me get an X-Ray very quickly!!
RUDE AS HELL.
Great place, great employees, and great service
Thanks for making me feel better.
Excellent service, caring and professional.
Rude staff. Will not be coming to this facility again.
Fred is the only great thing about this urgent care
Waste of my time. Nothing was done. P.A was clueless. I will never step foot there again;
They are very compassionate and professional !!
The best doctor visit in my life! Will come back for sure!
Best care in the area
One of the worst places I went to docotor showed very little interest in my injury and just perscibe pain killers and didn’t even diagnose my injury
Very pleased with how well they took care of me and my problem very nice patient and attentive!!
Very rude front desk staff. Wouldn’t recommend this place to anybody EVER!
Wonderful experience. Took plenty of time to explain my problem in words I could understand. Helped me greatly. Highly recommend.
emilee was definitely good vibes and good energy, results was fast and quick
Quick, understanding, knowledgeable. As good of an experience as you can have at urgent care.
very friendly staff all the nurses have been amazing. will go back
Love this place!!! Pa Fred was very very helpfull with anything that I had concerns about and was very willing to help me and has been for years now!
Went on a Sunday an hour before closing. I was in and out in 30 minutes even with filling out paperwork. All the staff were very friendly and professional.
Great service. Went there sunday for blood pressure. Very caring. Got us in quickly.
Very knowledgeable professional staff. Right diagnosis! I’ll be back there when I need them again!
We never have to wait long like the other walk ins in the area and the doctors always take great care of us!
Great independent Urgent Care, little to no wait, knowledgeable and friendly staff and providers. Great self pay rates.
Awesome staff and great environment!!! Both providers dr.P And PA Fred were very helpful.
Have no idea what the problem is… We’ve been waiting here 2 hours just to pee in a cup… All of my drug screens combined have never taken this long.
I had my son seen a few days ago and Dr. Persaud was fantastic. Was super patient and attentive.
Apparently they dont close at 730 they close at 7
Went because of toothache and all I got was Tylenol 3 No Antibiotics which is what I needed the most.
Came in with an eye injury while on vacation and they’ve been super helpful. Getting a follow up now and I’m very pleased with my experience here.
I have have visited on several occasions and the staff has always been very friendly and professional.
I now use them as my primary care.
Wayne fike
This place is awesome !!!! I have been going there for over a year and I could not ask for better care. DR Pesaud and the staff has been outstanding. ( Thank you all )
We heard great things about Dr. Persaud. Have been several times now and are extremely pleased . Questions answered thoroughly. You leave knowing exactly what you need to do and why.
Great experience! The staff are great, the receptionist Heather is very informative and the techs Abby and Katie rock! Thanks for the great experience.
terrible service at the front desk, insurance lady was extremely rude. Felt like we were discriminated to be very honest, never going back there again.
I can not even explain how much i love this place. took fighter to get covid tested Abigail was the nicest to my girls and assured them the whole time it would be ok and explained things wonderfully. Highly recommend this place
They were really nice and professional.
Everyone there was Awesome and helpful!! This is the Best place to come for anything, physicals, and treatments and allot more!!. I recommend this place as one of my favorites.
The PA Fred did a great job at telling me about my back pain, I will make sure to come back to this facility and see PA Fred Or Dr.Presaud any time I am having medical issues.
Went at 6:30 pm. They were closed already.
Went for a drug screen. Neil & Katie were awesome! Kept me updated on the wait, etc and were very personable. Would refer to anyone!
Katie was very caring and so helpful when I went into their office. It was very clean and the service was above and beyond. I would highly recommend going here, and when you do ask for Katie!
Emilee was considerate and friendly while doing a rapid test for covid, and regardless of waiting outside it was a smooth process.
This place is not run well at all. They take online appointments then when you get here they tell you they can’t honor the appointments and then lie over and over about the wait time. I’m talking 3-4 hours! And they don’t care. They just …
Very friendly and caring staff!! Note if you are getting a Covid test you have to stand outside till it’s your turn to go in, so dress warmly!!
Great to finally find a doctor that wants to help! Dr. Persaud is awesome! He and his staff took time to explain everything they were doing and gave me a treatment plan that worked.
VERY SLOW. Keep telling different patients the same wait times even though there is only 2 rooms available. Sat here for almost 2 hours for a physical! Will NEVER return!!!!!
Very rude staff environment. I watched disrespectful interaction time and time again as I sat in the waiting area. Zero customer service skills and not the least bit helpful to the elderly patients. Would not recommend using this place unless you have no other alternative.
Im a self pay client. Who came in for an abscess tooth. Thats caused my whole jaw to swell from chin to ear. I was sent home with tylenol. Just enough for 2 days. Now im left dealing with excruciating pain. Untill i can get to the dentist next week. And still out of my 135 dollars.
Dr Persaud is a great dr. Very caring and I never feel rushed. He takes his time and explains everything. He is also wonderful with my kids.
Very nice place and fast .. great staff ..Dr.persaud was Great
The Dr. was very friendly and explained everything to me very thoroughly. The receptionist was respectful and professional. There was not a long wait to be seen. Highly recommend!
Awesome staff! Dr. Persaud Was very through and actually took the time to make sure I understood everything and didn’t have any other concerns. Very pleased how he took the time to ask my daughter questions about what happened and to get her to answer.
My friend’s 9 month old shut his finger in the door at my house today, and it looked broken. She went to this urgent care with a screaming baby and didn’t have her insurance card with her but did have a picture of it on her phone. This …
Went to get a rapid covid test. Nurse comes in with a hand written form that said my test was negative. The only problem was no one had given me a test. Finally they come to run the test and swab my nose. The swab was not put in a …
I was seen very quickly, the staff and Dr. Persaud gave me such respectful and personalized care. Dr. Persaud diagnosed my issue very accurately and answered all my questions! I highly recommend this clinic.
Had a long wait time but it is expected with everything covid, thought I had a injury to my ankle but Dr. Persaud informed of my affliction and treated me resulting in an overnight improvement. Thank you Dr. Persaud.
I don’t want to put pejoratives here, so I’d just like to give you some facts. I’ve been here twice. I’ve had to go to a different doctor, afterwards, twice. I learned I’d been misdiagnosed. Twice. The last time I also heard the doctors …
My husband Kevin is a 1st responder and was seen and taken care of in less than 30 minutes. Heather and Elanie provided stellar customer service. Highly recommend this office.
I came in for an extensive general physical. Dr Persuad spent a couple of hours with me answering questions, asking questions pertinent to my health, and offering wise counsel on an array of issues. I appreciate the time he put in on this and his thoroughness. His personal care warrants my respect for him as a man and as a physician.
Just walked in, had my insurance info and she said I had to have my card. Went in for chest pains and she wouldn’t take me. The nurse that works the front, is worthless. I understand I don’t have my card yet but I have the groups # and it’s …
I drive an extra 10 minutes out of my way to receive actual medical care in a timely manner from a staff that cares, and doctor’s who want to know what the root of the problem is instead of putting a quick band-aid on the obvious symptoms and then shuffle you out the door for their next patient. Hours of operation are great!
My son needed a physical for his school. I walked in with no appointment during a busy time and was handle with care and respect. The whole process took about 45 minutes. 5 stars for sure
Dr. Persaud is very thorough,Takes the time to listen to your symptoms and discuss themIn the treatment with you. I have seen him on three different occasions for three separate issues and he has cured all three. I have seen other doctors in the area and this doctor by far is the best .
I have to say 5 stars isn’t enough!!! When I tell you the staff is amazing & they work so hard 7 days a week. I just want to say you all are appreciated & the manager was very helpful & awesome great customer service….😁 …
If I could give zero stars I would. DO NOT GO HERE ever unless you FULLY understand your insurance coverage. They told me several incorrect statements today about billing and I refused to let them see my son. First they told me I had …
I had a good experience here. The doctor and the staff were very nice. The prescriptions he gave me started working right away. I will go back.
I was seen on 6/8/19. They seemed to really care and be concerned about how I felt! They made me feel comfortable and really listened to my concerns. Everyone there was super friendly! I highly recommend Doctors Plus! 🙂 …
You might get your health issue resolved here, but you might also receive bills 2 1/2 or 3 years later for what you’ve already paid, like I have. Good luck.
Ide give a Zero if I could! Like standing out in the cold for hours? Come here! Nothing like having Chills,Fever,Tremors,Coughing,Vomiting that arn’t covid related and being forced to stand outside. …
I have been to Doctors Plus several times. Dr Peshard really takes his time to talk to his patients and for me he is the FIRST doctor to actually take time, get my whole history and put everything together to fix a misdiagnosis another PCP …
My husband saw Dr. Persaud on 12/28/2020 for a terrible cough, difficulty breathing and listlessness. He tested positive for Covid-19 and the doctor sent him home with instructions to take Mucinex DM. My husband has COVID related pneumonia, in both lungs, and is in the hospital! We will never go back to this facility!!!
I literally just left this place after waiting 2 HOURS with only one person in front of me with a cut finger. I took my child in for a rash that came up suddenly while she was on antibiotics for an ear infection. We already had my …
Dr Persaud is a wonderful doctor. He is extremely accurate, professional and outstanding bedside manners! I would transfer our family to this office if I knew Dr Persaud was the one treating my family. The nurse was great as well. Thank you …
Great staff, knowledgeable providers, we love the new updates! So fresh and bright. Very caring, helpful and professional. We will always use Dr’s Plus Urgent Care for all our needs!!
I would give 5 stars if the PA Fred didn’t work there. He is so uninvolved, unwilling to listen and seems as though he has a very short fuse especially with children. He was online reading the NEWS (fox news) because you can see the office …
Whether for a sick visit, or a sports physical we always have a great experience at this office. Everyone is kind and professional, and they have us in and out in a timely manner.
I would definitely recommend them.
My doctor was Dr F. Enos, He was conscientious and had a wonderful bedside manner. The 90th check out was very helpful. I didn’t have my insurance card with me and she said gave me the email address that my husband could photo a copy of it …
We took our 6 year old son here for conjunctivitis. The doctor made him feel very comfortable, ran many tests and was thorough. A visit here cost a little more than a walk-in pharmacy clinic but it;s well worth it. I will be visiting …
I love Doctors Plus Urgent Care. Me and my husband come here for all of our healthcare needs. We rather drive an extra 30 mins to see Dr. Persaud because he is such a great doctor and all of the other providers are pretty awesome too.
I checked in and they didn’t even add me to the queue. I waited for 2 hours before I was put in queue and I still had to wait another hour. I watched 3 different walk in patients come in and were seen before me. Never again will come here for life threatening or even just a check up. Worst place EVER.
Dr Persaud is very thorough. He takes the time to answer all of your questions and explain your problem or illness in detail. My family has visited several times and always left happy. The staff are very kind and ensure our visits are …
Dr. Persaud is just wonderful. I took my twins there a few times and they both love him. He’s very caring and professional. I always leave with all my questions answered. We have never waited longer then 15 min. The staff is also very …
Katy was my nurse. Very nice and gentle. I received fast and great services. They do PCR and Rapid testings as well no appointment needed.
I went in because I fell and hurt my hip. Everyone was so nice. Neil was great. We need more people like him. I was very impressed with everyone. I would recommend to everyone that needs help to go see these people. I had a awesome visit. Everyone was so caring.
Emilee was absolutely amazing ! She was incredibly personable and make me feeling absolutely comfortable while getting my Covid test. I would 10/10 recommend her and this location to anyone and everyone! …
This is a follow up from my below post. I am still upset that their closing times will vary, but they did say if you call they will wait on you. Added perk! I went and saw Kim and hit it off immediately. She treated me and i was better …
Let me start telling you how much we love Dr. Persaud and everyone else in the clinic. I’ve been going there for over 3 yrs now and only got super positive experience with everyone in the office. I have 4 children and that being said there …
Wanted to try them but they don’t take blue cross insurance
Never get your COVID test done here .! They secluded everyone in one room to get tested. Plus the nurse didn’t wipe anything down. From the front door to get in to the chairs everyone sat in. She gave everybody the same pen to use and disclosed ppl information if they have Covid or not. Do not go here for Covid testing .!!
My boyfriend and I went in on a Sunday. He was experiencing severe foot pain that left him barely able to walk. He has health insurance through his employer but hadn’t been issued a card. The receptionist (I believe her name was Marie) was …
Had a great experience here. Usually I go to an urgent care closer to my house but I felt like provider care is definitely hit or miss depending on whatever random doc or PA you get that time. …
Dr Persaud is great, when he is there. Fred the PA is an extremely rude and abrasive person who should not be allowed to be a care provider. Truly Fred shouldn’t be allowed there, to raise his voice at me and continue to argue with me about …
This place is great! The staff are really attentive and our need were met.
My daughter and I went on separate occasions to get covid tested and our experiences have been wonderful. Raina Spinner was professional, caring and made us feel comfortable under the stress of possibly having covid. We will definitely be coming back.
I have been to Doctors Plus Urgent Care in Concord many times and I have had nothing but TOP NOTCH patient care. Dr.Persaud is a gem, Pre-Covid and now during Covid which is a rare find these days. He treats you with dignity and respect …
Because of the PA, Fred. The front office staff dropped the ball too, but they’re nice. My husband was seen here, but our entire family will never patron this facility. …
Dr. Pesaud and his team are the most awesome group of ppl. I took my Mom to see him who has Alzheimers. She was getting very combative and had a UTI. He talked for a good while about how to handle her and care for her properly. He even …
Worse urgent care ever. My nurse told me to go to urgent care to get a chest x-ray because I tested positive for Covid and my symptoms are getting worse. I showed up here and told the receptionist the reason for my visit. I waited 2 hours …
Arriving there’s a line outside of the door with a mixture of symptomatic and asymptomatic patients. They pull groups of about 6 people in at a time for that group of 6 it takes TWO hours for the next group to be tested for a rapid test …
This place is TERRIBLE. I called and the lady at the front desk was short and kept interrupting me. I asked SPECIFICALLY if they could see my son before I drove over 20 minutes to receive care. I waited there for over an hour and then was …
I got here around 5:30 pm. they made me wait 1 hour and 30 mins before I was seen. they make you wait 1-2 hours and see you for 10 mins. two people came after me and they were seen before I was. terrible long wait.
They people here where so amazing! I could not have asked for anything better. I fell and sprain my ankle at home and came here. I was in and our in about an hour. Neil was awesome and so sweet and caring. Dr. Persaud was awesome. He took …
After all the no’s, DOCTOR PLUS urgent care said, no appointment required. The lines were short in comparison to other sites surrounding Concord, Kannapolis, and Charlotte. Nonetheless, Emilee (tech) is amazingly gentle and got the job done hands down. I even got a candy cane when I was done.
I have used this urgent care few times within the last few weeks. I really appreciate the efforts the staff at this locations is making to keep it open and service our community. Regardless of the rapid increasing cases of Covid, they still …
Quick & easy process every time.
My son has been two separate times for a severe head injury and a 105 fever. He was brought back to a room immediately and treated by the dr within minutes of …
This is my go to place period! I have all boys so it seems like something is always happening and I love when I come here there is NO WAIT! I could t believe it. Literally no wait every time I come. We have gotten stitches here and X-rays …
Fred Enos PA-C was rude, unhelpful and accusatory. He accused me of “making a big deal in the lobby” by listing ear pain as my reason for a visit as a means to get a Covid test without standing in their long testing line. That couldn’t be …
The place was very sanitized and well kept and I had an amazing nurse care for me by the name of Emilee. She was very polite understanding and didn mind explaining anything to me. I would recommend her for all care.
Very professional and highly knowledgeable staff. Always friendly and welcoming.
I hurt my back and was out of work for a few days when I stopped in to get a bite to eat(I work in a resultant). They were short handed so I jumped up to help. I slipped on some juice and pretty sure I broke my finger. So I went to drs plus …
1000% recommend this facility! Doc & Fred have always taken great care of my family. Katie was our nurse, our 6 year old needed a COVID test. She was so patient and gentle with her. We will definitely be returning 🙂
Had to take my 18 month old in tonight for a rapid test. I was told to expect a 2 hour wait but I was surprised to be in and out within 45 minutes. The staff and doctor were very kind and helpful and I appreciate Dr. Persaud’s sound advice. This is the 2nd time I have used this urgent care and have had a positive experience both times.
Friendly staff and professional service in a timely manner. Very nice facility and Dr. Persaud is the the best!
This is SO much more than an urgent care. I only wish they were a private practice. Dr. Persaud and his team did an amazing job with my child who needed stitches. He is deathly afraid of needles and they took so much time and care with him. …
Never again. First time visit. Will NEVER return. My husband was told to go to an urgent care when he left early from work. It wasn’t something he had an option to turn down. He was told to go and get a doctor’s note and be seen before he …
Took my daughter, who is having a diverticulitis flare up. First they told her she’d need a Covid test before she could be seen but they were understaffed and it would be 15 minutes before it could be done. In the meantime I’m in the car …
Refused to see me because I am high risk, but isn’t that the whole reason to go to an URGENT CARE because you are at risk of something and need help. This place is useless and unprofessional. I would rate a negative 1 if I could.
This is one of the best practices ive been too, my nurse Heather was very kind and patient with me.
We drove 30 minutes to go to this office yesterday because our nearest urgent care couldn’t see us for “5 hours” with a sick child. They were awesome! The staff were friendly. We were seen right away. They were able to do breathing …
I was actually pleased with my experience. They closed at 7:30, I called before and asked if they would still accept us with the wait being 45 min and she politely said if we arrive before 7:30 we are permitted to be seen. I called, went in …
Dr. Persuad and Fred Enos PA-C are both kind and extremely knowledgeable. During a very difficult time to be in the medical field, they both have done a great service to community. I visit often and use them as my PCP. Their staff is always …
Visited doctors plus urgent care on April 20, 2022 with a true emergency. Dr. Persaud and his entire team including receptionist and nurses were excellent! Dr. Persaud and his nurses were very knowledgeable and attentive to my emergency. If …
Dr. Persaud treated me very kindly and answered all of my questions. I definitely recommend this urgent care!
Rude. Unprofessional. Yelling at patients. Slamming doors on them. Told the patient it was a waste of the Drs time. Wouldn’t recommend to ANYONE. Wish I could give ZERO STARS!
Great experience. Receptionist was very pleasant, and Dr had a great bedside manner. He was very attentive and took the time necessary to carefully diagnose and treat.
Horrible, horrible experience. I’ve gone twice in desperate need of help with a sick toddler and they’ve immediately turned me away and sent me to the ER. The ER doctors laughed at the fact they sent me to the ER over a little cut that …
Took our toddler there for abdominal pain and diarrhea for two weeks after having Covid. They chalked it up to be a lasting result from her having Covid….turns out she had salmonella. No thanks to this practice; will not be visiting again.
Went for a simple TB Test and physical and cost me $130 which is fine, but I sat there for over a hour and they “did paper work” and acted like they didn’t know what they were doing, come to find out they said I had to fill out new patient …
Sadly, the overall experience wasn’t that great. There is a sign outside the door that says to call before stepping in. No one picks up and people just walk in. They also won’t honor the wait queue if you are trying to do the right thing …
Opens at 8am doctor comes in at 815. I’ve been here since 740 to make sure I’m the first one to be seen.
Here we are 855am and not one person called back yet
My experiences at this office has always been wonderful. My family and I have been here several times. We are always greeted with kindness and smiles from the wonderful nurses and staff and the doctors are amazing. Actually we prefer to go …
Easily one of the most efficient and understanding staff they worked out billing issues while I received amazing care from Dr.Persaud and his clinical staff by the time I was done my billing issues were resolved and I was on my way
Doctor Persaud is a top notch doctor who has provided the best care we can ask for many of my family members 10/10 recommend going here. i would go here for any health issues i ever have
Lab technician Heather was great! Would recommend this urgent care to anyone. Doctor Persaud was very helpful.
Seriously waited 3 hours to get antibiotics and I literally had to leave before I saw the doctor because I had to get back to work and he never got to me. Absolutely inexcusable and when I informed the doctor I only had 30 minutes left to get back to work he was incredibly rude! Don’t go there.
Staff were very professional and helpful. The doctor was friendly. I was in and out within 30 minutes. Highly recommend this urgent care!
It was a great experience. Great service by the doctors and great service from the staff. I went in due to foot related issues and they were able to address and remediate. I was very pleased with the my visit. I would 100% recommend this place!
worst experience ever!! waited for almost 4 hrs. the doctor got very offended when I mentioned I was surprised. because the advice he gave me was the opposite of literally everything I read online from MANY other people that went to the …
I had an appointment in May 2021. One year and 2 months later I get a letter in the mail saying I owe them money . Why did they take that long to bill my insurance! On calling them I was told that they held off sending out claims due to …
This place is great for injuries that require real urgency. Although a little rude, the front office lady had the sense of urgency needed to get help as soon as possible. The Doctor ensured that we were treated throughly and effectively before discharging. Great Place and one of the best urgent care experiences I’ve had.
Best care I have found in the area. Fred Enos PA-C was knowledgeable, thoughtful, took pride in his work and of course had good bedside manner. After going to FIVE different locations I was seen here and Fred handled the incident quickly and thoroughly. Thank you.
If I could give zero stars I would. This is the WORST place for medical attention. Because I tested negative for COVID, flu, and strep they claimed it was allergies. I have a fever and chill and green mucus. I have been bedridden for 3 …
I’ve been going here for half a decade now and have always had a quick, caring, and thorough service. This was one of the only places open with easily accessible tests at the beginning of the pandemic. The staff are knowledgeable and Dr. Persaud in particular holds patient care in high regard
I brought my 4 year old daughter in to my tested for covid & the flu and the nurse who tested her was kind and gentle with her. She gave her squishy toys to calm her down. There was a short wait time & her test results came back quick. DR. Persaud had good bed side manner and was very attentive to my daughter needs.
This was the best team of medical staff I have been around in a long time. I would love to have them around if I ever get sick again. The Doctor had been busy but still took the time to make me feel like I was the only patient there. The …
I really hope the public reads this review and then gives the place the respect it deserves. They take in only walk-ins and they warn you of a long wait if possible. I had been sick a while trying to self medicate and I continued to get …
I went in to get an x-ray done for a sprained ankle I had experienced. The staff from the moment I walked into the establishment was very friendly and attentive. The doctor was very friendly as well and showed genuine concern for my injury. …
After being told at Atrium Urgent Care the wait would be 6 hours (patients had scheduled appointments, so they were booked up for the afternoon! THAT is NOT Urgent Care! That is a physician’s office!) …
I chose to visit this urgent care after being told the wait time at atrium health urgent care was 5 hours. At first my experience was fine. The receptionist was very friendly and the wait time was as described. Once my name was called it …