We are currently in our 3rd generation of family ownership and have prided ourselves for over 50 years in providing top notch heating service and fuel deliveries to families and businesses throughout…
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
79 New Portland Rd, Gorham, ME 04038
Worst customer service ever
Always quick with oil deliveries!
absolutely horrifying customer service
Rude, unresponsive, and generally impossible to do business with. Avoid this company at all cost!
Does anyone know what is going on with Dodge Oil? They are not answering their phones, and there is no way to get through to them…..
Long standing reputation in the industry and community. May not be the least expensive but they’re quite reliable.
Poor service , dropped off tank took t hem a month. Picked up tank not recertified. Worst place ever . Customer service doesn’t exist there. Take you business anywhere else.
Excellent, dependable service. Am using this company even though I moved out of Gorham.
I have always had good luck with these guys. Over the last few days Ive left messages and now the answering service is shut off. Im going to have to change companys
No stars – This company sucks. Do not use them if you have choice. Unfortunately I did not. They act like they hate their own customers. #Sad
We are on auto fill and due to the high demand because of the cold weather we had to call for an emergency fill up of #2 Heating Oil. After placing a call on Friday, Dodge Oil delivered on Monday. The prompt service was appreciated
It’s shocking this place has such a corner on the market when they continue to employ such a miserable customer service rep.
It’s despicable the way you capitalized on our recent disaster by charging your long time customers a delivery fee. Florida passed a law to protect its citizens from ruthless businesses like Dodge energy charging exorbitant rates after …
We have been with Dodge for 18 years and we absolutely love this company. From owners, to office staff like Pearl, to the hard working service men and delivery truck drivers. We love local businesses and Dodge Oil is at the top.
It’s the week of Christmas and we notice an ice storm coming Friday night into Saturday. We call to order propane as we already were fleeced by this company during the October wind storm when these morons didn’t answer their phone all day …
All of my will calls deliveries have been completed within 1 to 3 days. I’ve had them out for some basic service a few times and I’ve always felt like they were being honest and fair
Excellent service. Auto delivery was set up and they have followed through despite a large rise in delivery volume. I am appreciative that a standing customer isn’t forgotten despite high volume. I don’t believe you can blame the company …
I called when everyone ran out of propane, because I was 100% out, and they made a special trip to give me some as soon as they got it. I really appreciated it. I am giving 4 stars however because I wasn’t ever told that the entire state …
I have been very happy with the customer service I get from Dodge Oil. They are quick to deliver oil or service my furnace. I know I could get oil cheaper at another provider but I would not have the great service and all the extra perks I get from Dodge Oil as a long time customer.
On Saturday January 6 2018 my 80 year old mother calls me and says she has no heat/no hot water and no kitchen stove and believes she is out of propane. She had been a 25 plus year customer set-up on automatic delivery. She states she had …
1 star because I can’t give them a ZERO. No Customer service what so ever. I called multiple times to have an empty propane tank removed from our property and there has been either no answer when I call, no return calls after messages I …
I have only good things to say about this company. Always there when I’ve had issues. Never have to wait for an emergency call. Been with them for 10+ years….
Ordered oil May 4th, and it is just now being processed for payment (May 29th). Called Dodge and was told the driver who delivered almost a month ago left the slip from payment/acknowledging the charge to my card in the truck, which was …
The service guys that came over do not follow COVID-19 safety protocols. They had no masks with them and refused to wear disposable ones that I offered to them in order to work in my house. One claimed a medical issue and the other just …
Had them for years. Never had good service, they won’t deliver if there is so much as a dusting of snow. I used to deliver oil And always trudged through anything to make sure people had heat. I called recently because I wanted to get a …
Horrendous, horrendous customer service. The 24/7 “emergency service” is just someone answering the phone and taking messages over the weekend—- so now we are stuck in a blizzard with no propane even though we are on auto-delivery. Was told …
I have had a leak in my basement for two months on a system that Dodge services and it has yet to be fixed, causing mildew problems and lord knows what else. I had my heating system tuned up two months ago, I didn’t request a time up, they …
If there were a negative star award it would go to Dodge oil. I use propane, the previous owners used dodge. I stayed with them because I didn’t know how to go about doing a tank swap with another company. (Very easy and painless btw) If …
I AGREE WITH EVERY ONE STAR REVIEW
If there was a minus star I’d use it, the customer service is horrendous, it’s even worse than that!! I’m sure the owner who passed away last June didn’t …
extremely disappointing service, every time. They are unorganized, shady, and regrettable. We have been met with hours of frustrated customer service due to technology issues on their side, that is “fixed” until next time where they have no …
Near impossible to reach anyone at this location. We were not made aware they changed to digital invoices. We never received one, and today they sent someone to lock my propane tank. 30+ years have used this company. Never missed any kind …
We had to have our tanks replace and moved. Dodge energy was great they came in and surveyed a safer spot. We needed to change the start day, they worked with us and start date was changed to the following week without any issues. They were …
The only reason I give Dodge even one star is because of their service techs who are always wonderful. The office staff on the other hand has been abysmal since the company changed owners. My propane tank had no gauge on it and when I asked …
I’ve been a Dodge Oil customer for 13 years, and I’m grateful for the consistently great service the delivery guys, the technicians, and the customer service staff provide. There are many reasons I’ve been a long term customer. My …