Flint based credit union serving the entire state of Michigan and providing auto loans, mortgages, high interest checking accounts and much more. See more
Its impossible to get through on the phone I was on hold an hour and 35 minutes…so I went to the bank and waited in the teller line for another 48 minutes…its just aweful!
These people dont no what convince mean I have to jump throw several hoops and argue with 50 people before getting my account right then on the other hand I have to break my neck to spend my money because my account some how always not right I will be switching to elga CU.
ATM Machine with banker’s hours. Always out of service. It looks like more than 50% of the time that ATM is not working. It is a terribly maintained. I don’t waist time to go there any more.
Plan to spend all day in the bank for something that would take 5 min else where, get ignored by reception as she talks to her friends and have your phone calls be ignored when you try and call. If I could give it 0 stars I would.
After waiting on hold for ever I get the rudest girl. She tells me the wrong information and when I correct her she snaps back that maybe I should come in and talk to a manager.
WOW!!
Omg applying for a small loan is like pulling a tooth. The process takes forever and the communication is horrible. After this pandemic is over I’m switching credit unions.
Have been a member since April, 1988 and always received professional, knowledgeable and personal customer service on all my financial needs. I will be a member for the rest of my life!
This is an amazing credit union that tries to find solutions for all members. Competitive loan and CD rates. Good customer service experience. Highly recommend!
Wow is all I can say. This place is a joke. The people who work here couldn’t be more unprofessional, the wait times at the locations or on the phone are terrible, and you can’t see your pending transactions online. I only went here because …
Been with DF for 10 years. They have been fantastic through multiple accounts, vehicles, mortgages, etc. I now live an hour away, but since I can use any other CU atm just the same, I have no interest in changing banks. Wish they would open one in Troy.
Horrible credit union. Worst I’ve ever seen. Very rude. Deposited a check on a Saturday and was told it would be available in 24 hours. Its now Tuesday and the check is still not in my account. After calling them, i was told tomorrow …
Horrible customer service. I had to wait 7 minutes to get my call answered from this branch. Give up and try their 866 number? Ya, that hangs up on you when you ask to speak to somebody. I took out a loan and received ZERO follow up emails …
Terrible phone service. No call back from two different managers. I spent $50 to have a next morning UPS delivery of a check to deposit and yet 2 1/2 days after delivery the check has not been deposited.
I am so displeased with the unfriendly and unforthcoming of information at Dort Federal. When I opened my acct and transferred my cr card bal, they didnt tell me I had to pay off the new and transferred charges to eliminate finance …
Dort customer service is absolutely terrible. I have been trying to talk to someone for 2 days now, and cannot get anybody to return a phone call. I have also waited for over 45 minutes with no answer.
I have been a member for 14 years and am so exhausted with their terrible customer service. There are so many credit unions out there that it’s not worth it to waste your time with this place. Dort has been going down hill and if you want …
I cannot recommend this place enough!! As an active duty military member I try and take advantage of any special rates I can get. Over the past year I have found that Dort Financial Credit Union HANDS DOWN has far surpassed any and all …
Spoke to a Josh, very rude individual. Gave this person all my identiting information. Never answered my simple question. Pertended he could not hear me hangs up phone on me. Plubic Service?
Cancelled my account on Oct. 14th, they issued a check of my remaining balance, and said they sent it by USPS with no tracking number. Its Oct. 29th, still haven’t received my check. When calling they told me they cannot and will not issue …
This is not specific to any branch but banking with Dort in general. After receiving a HELOC our account was suspended with no phone call to resolve the issue. So, when trying to call the only phone number given, I waited on hold for over …
Do not use Dort Federal if youre not a member. We tried applying for a loan with them and the customer service was TERRIBLE. The loan officer we were working with was the worst at returning phone calls and emails. Left us hanging for 3days …
Tiffany Brown was very professional and knowledgeable, she made me feel at ease when dealing with my finances. Would absolutely recommend her to anyone that needs help!
Dort Financial Credit union has help me through refinancing my house and cars in all the years I’ve been dealing with them in a very timely manner. The only drawback is weekends and holidays when you need to got a hold of them. But then that’s true of the whole US Bank industry.
Run… Iv been a member for 6 years and it’s been going downhill. The wait times are like none other and the incompetency by member services is astounding, something that should take 5 minutes turn into a 30 min phone call because they just …
Called them on the phone to get some account information and after 35 minutes on hold, I finally hung up. Totally ridiculous…Just to add, a representative NEVER did reach out to me, typical online response…
I went in to talk to customer service where l iterally watched the representative texting on her phone for over 5 minutes before I said to the front desk ” is she going to acknowledge me because she’s just sitting on her phone ” I was than …
Tina at the Grand Blanc, Holly road exit was very helpful with my auto loan. She had exceptional customer service, was quick to follow-up with me and made sure it was an easy, smooth transaction. Highly recommended, definitely 5 Stars ⭐️ ⭐️⭐️⭐️⭐️
Not a good experience. Everything was fine until I totally paid off my auto loan. They still automatically withdrew from my bank account almost $200. They agreed to send a check refunding me the money , and did but my bank institution …
I have been a member with Dort Credit Union for close to 50 years. I have always been pleased with their options, their security measures… and especially the professionalism of their staff. My most recent appointment with Chrystal at …
The manger TINA at dort federal on holly road Grand blanc is awesome, professional, considerate. I have very positive impressions of the bank and the employees.thanks
I thought I was stuck with high interest on my auto loan. Not only did Tiffany show me how to lower the rate, but she also did it for me on both of my auto loans. I highly recommend seeing Tiffany at Dort Federal Credit Union for the best interest rate offers on your loans.
My post is more about Dort Financial in general. I have complained 2 months in a row about not receiving my 5% for my boost checking account. Hopefully after 2 months of complaining my account will be properly taken care of and I will …
Customer support is a joke, sitting on the phone on hold forever. every time you call. Dort used to be a great bank but I switched to Schwab this summer and am beyond glad to be done with Dort.
Great place to get a business loan. Nathan sets you up for success. He helped me meet the criteria for approval of my business loan. He offers tips that will strengthen your application and increase your approval odds. He’s also reachable and a great communicator. You can trust him!
Your employee was so rude to me. She did not give us her name, she offered no condolences when shown my husband’s death certificate and she actually said so,and shrugged her shoulder at us. Then when I became angry and said I was going to …
I’m in the process of purchasing a new Ford Escape. To my luck the interest rates at Dort Federal Credit Union were the best around. I was worried that my rate would not stay locked, but because my vehicle is still waiting on production …
Great rate
Just don’t.
Excellent credit union
Horrible service from Arlene
I Love the automatic tellers
Always fast & friendly.
Everyone who works there is helpful and friendly..
I been a member for over twenty years with them ❤❤
ATM is ALWAYS down for maintenance. Switched to Chase. ✌😂 …
So glad I left there , they were just horrible to deal with .
Always had a great experience..dont know where the bad reviews are coming from
Everyone here is kind and quick to help.
been with dort federal for years, always a pleasant experience. Great people over there!
I had a great experience with this branch. Elizabeth and Crystal were very helpful.
I call this branch and the others and no one picks up. Among other problems.
Best credit union around!
Its impossible to get through on the phone I was on hold an hour and 35 minutes…so I went to the bank and waited in the teller line for another 48 minutes…its just aweful!
The front desk people were so helpful.
These people dont no what convince mean I have to jump throw several hoops and argue with 50 people before getting my account right then on the other hand I have to break my neck to spend my money because my account some how always not right I will be switching to elga CU.
ATM Machine with banker’s hours. Always out of service. It looks like more than 50% of the time that ATM is not working. It is a terribly maintained. I don’t waist time to go there any more.
I’ve been a member for many years and have never had cause for concern or complaint. Very happy customer!
Always willing to help and goes above and beyond to satisfy the member
I have been with them for years never had a problem. Everyone is friendly and nice and helpful if you need it.
The service was fast and the staff was very fast and respectful.
They have never turned me down for a loan and I have it that day only go by your credit with them!! Has helped me more than I could imagine thank you
Plan to spend all day in the bank for something that would take 5 min else where, get ignored by reception as she talks to her friends and have your phone calls be ignored when you try and call. If I could give it 0 stars I would.
After waiting on hold for ever I get the rudest girl. She tells me the wrong information and when I correct her she snaps back that maybe I should come in and talk to a manager.
WOW!!
Omg applying for a small loan is like pulling a tooth. The process takes forever and the communication is horrible. After this pandemic is over I’m switching credit unions.
Have been a member since April, 1988 and always received professional, knowledgeable and personal customer service on all my financial needs. I will be a member for the rest of my life!
This is an amazing credit union that tries to find solutions for all members. Competitive loan and CD rates. Good customer service experience. Highly recommend!
Wow is all I can say. This place is a joke. The people who work here couldn’t be more unprofessional, the wait times at the locations or on the phone are terrible, and you can’t see your pending transactions online. I only went here because …
Been with DF for 10 years. They have been fantastic through multiple accounts, vehicles, mortgages, etc. I now live an hour away, but since I can use any other CU atm just the same, I have no interest in changing banks. Wish they would open one in Troy.
Wonderful service every time!
Horrible credit union. Worst I’ve ever seen. Very rude. Deposited a check on a Saturday and was told it would be available in 24 hours. Its now Tuesday and the check is still not in my account. After calling them, i was told tomorrow …
Member at Dort for many years now. Love my Credit Union!
Horrible customer service. I had to wait 7 minutes to get my call answered from this branch. Give up and try their 866 number? Ya, that hangs up on you when you ask to speak to somebody. I took out a loan and received ZERO follow up emails …
I has a great experience. Everything went so smoothly. I will recommend everyone to go to them for all your financial needs.
called today at 5:25 with urgent business, was on hold for 35 minutes until they closed. thank you guys!
Amazing, perfect attitude, and so sweet to me and my uncle as usual. great bank choice💗 …
Tina was excellent made everything quick and easy. Great experience
Tina was extremely friendly and very helpful!
Terrible phone service. No call back from two different managers. I spent $50 to have a next morning UPS delivery of a check to deposit and yet 2 1/2 days after delivery the check has not been deposited.
I am so displeased with the unfriendly and unforthcoming of information at Dort Federal. When I opened my acct and transferred my cr card bal, they didnt tell me I had to pay off the new and transferred charges to eliminate finance …
Dort customer service is absolutely terrible. I have been trying to talk to someone for 2 days now, and cannot get anybody to return a phone call. I have also waited for over 45 minutes with no answer.
Where do I begin,
Prepare to wait extended periods of time, for something that would take any …
I have been a member for 14 years and am so exhausted with their terrible customer service. There are so many credit unions out there that it’s not worth it to waste your time with this place. Dort has been going down hill and if you want …
Dort FCU is my “go to” banking institution !!! ALWAYS a pleasure doing business here…and I mean that !!!!!!!!!!!
Tiffany Brown was very helpful in assisting me in the loan process. Highly recommend!
I cannot recommend this place enough!! As an active duty military member I try and take advantage of any special rates I can get. Over the past year I have found that Dort Financial Credit Union HANDS DOWN has far surpassed any and all …
This is a great credit union, I always get excellent service here at Holly Rd
Spoke to a Josh, very rude individual. Gave this person all my identiting information. Never answered my simple question. Pertended he could not hear me hangs up phone on me. Plubic Service?
Cancelled my account on Oct. 14th, they issued a check of my remaining balance, and said they sent it by USPS with no tracking number. Its Oct. 29th, still haven’t received my check. When calling they told me they cannot and will not issue …
This is not specific to any branch but banking with Dort in general. After receiving a HELOC our account was suspended with no phone call to resolve the issue. So, when trying to call the only phone number given, I waited on hold for over …
Tiffany has been the biggest help to me. She’s helped me through some difficult times and I really appreciate her kindness and assistance.
Do not use Dort Federal if youre not a member. We tried applying for a loan with them and the customer service was TERRIBLE. The loan officer we were working with was the worst at returning phone calls and emails. Left us hanging for 3days …
Tiffany Brown was very professional and knowledgeable, she made me feel at ease when dealing with my finances. Would absolutely recommend her to anyone that needs help!
Dort Financial Credit union has help me through refinancing my house and cars in all the years I’ve been dealing with them in a very timely manner. The only drawback is weekends and holidays when you need to got a hold of them. But then that’s true of the whole US Bank industry.
Run… Iv been a member for 6 years and it’s been going downhill. The wait times are like none other and the incompetency by member services is astounding, something that should take 5 minutes turn into a 30 min phone call because they just …
Tina and Melissa, went above and beyond to help me. After showing up during closing hours they took extra time to ensure I was taken care of.
Very easy to set up a new account to manage my auto loan.
Called them on the phone to get some account information and after 35 minutes on hold, I finally hung up. Totally ridiculous…Just to add, a representative NEVER did reach out to me, typical online response…
I went in to talk to customer service where l iterally watched the representative texting on her phone for over 5 minutes before I said to the front desk ” is she going to acknowledge me because she’s just sitting on her phone ” I was than …
I’m a current member and had a lot of questions about a certain type of loan. Tina Reiter was so sweet and answered all of my questions.
Tina at the Grand Blanc, Holly road exit was very helpful with my auto loan. She had exceptional customer service, was quick to follow-up with me and made sure it was an easy, smooth transaction. Highly recommended, definitely 5 Stars ⭐️ ⭐️⭐️⭐️⭐️
Not a good experience. Everything was fine until I totally paid off my auto loan. They still automatically withdrew from my bank account almost $200. They agreed to send a check refunding me the money , and did but my bank institution …
I have been a member with Dort Credit Union for close to 50 years. I have always been pleased with their options, their security measures… and especially the professionalism of their staff. My most recent appointment with Chrystal at …
The manger TINA at dort federal on holly road Grand blanc is awesome, professional, considerate. I have very positive impressions of the bank and the employees.thanks
She did an amazing job and I definitely would come back to get any help from her from Dort federal credit union financially she did an amazing job
Customer service was great. Super friendly and helped me very quickly, it was much appreciated.
The best loan rates around and truly a wonderful experience. Tina was amazing. I will definitely be moving all my banking to Dort.
I thought I was stuck with high interest on my auto loan. Not only did Tiffany show me how to lower the rate, but she also did it for me on both of my auto loans. I highly recommend seeing Tiffany at Dort Federal Credit Union for the best interest rate offers on your loans.
My post is more about Dort Financial in general. I have complained 2 months in a row about not receiving my 5% for my boost checking account. Hopefully after 2 months of complaining my account will be properly taken care of and I will …
Customer support is a joke, sitting on the phone on hold forever. every time you call. Dort used to be a great bank but I switched to Schwab this summer and am beyond glad to be done with Dort.
Great place to get a business loan. Nathan sets you up for success. He helped me meet the criteria for approval of my business loan. He offers tips that will strengthen your application and increase your approval odds. He’s also reachable and a great communicator. You can trust him!
Your employee was so rude to me. She did not give us her name, she offered no condolences when shown my husband’s death certificate and she actually said so,and shrugged her shoulder at us. Then when I became angry and said I was going to …
I’m in the process of purchasing a new Ford Escape. To my luck the interest rates at Dort Federal Credit Union were the best around. I was worried that my rate would not stay locked, but because my vehicle is still waiting on production …