Dover Federal Credit Union was founded in 1958 on the philosophy of people helping people. With seven locations statewide, we are local financial … See more
The worst phone service ever been waiting on hold for 1 hour and 47 min and counting just so that I can pay my car payment and ask what my account number is this is horrible it’s a Wednesday they really need a call back option if they are that short staffed
Paid 300$ on my car payment and they put my money on my ex fiancee vehicle. We only had the same address …my name was never listed on his Toyota fj cruiser. I have a Chevy Malibu. He has lived in Texas for 3 years now. It was hell getting that straightened out.
They now charge you 4 dollars if you pay your bill on the phone. And if you do it online they still charge you 4 dollars for the first time setting up the payments. Talk about squeezing money from people. Will close my account once I pay my car off. That’s crazy.
This bank use to be great. But now ive been on hold for over an hour with no one answering. My card was blocked for no reason, and no notification was given, just declinded. Was told i had to come in or call when i used the message center. …
Worst financial institution on the planet. Ridiculous hold times and the “customer service” reps are rude. A little tip… the customer isn’t always right but the customer is always the customer.
So I had an account since I was 15 years old. Paid any and all money I owed, even money I didn’t owe to stay in good standing. I decided to check on my account and found they stole my money and closed it. They have all my contact …
I have been with this bank almost twenty years, one of my first accounts. Just found out they have been charging me ridiculous inactivity fees, then closed my account once balance was deleted. All without any email notifications. I had no …
Worse bank I’ve ever had. In the process of switching banks because they never have the instant debit card machine up and running. I have went to every location in Kent county trying to get a new debit card because I can’t wait 10-14 …
Everything is slow with them. Their loan process takes a long time and you will need to reach out to them to keep the process moving. They’re not helpful with your financial needs.
Someone hacked my checking account and my online banking was locked. Four days later I’ve done everything I was told to do and went into the branch only to be told that I CAN NEVER HAVE ONLINE BANKING ON MY ACCOUNTS because of the fraud. …
This is the worst credit union I have every experienced. They put out this quota as if they are truly for the people/community but truly they are not. First of all I applied for a loan and I asked for some simple information and the loan …
Never had an issue with this bank. Best bank hands down. I dare not go to another bank that charges you fees to hold my money. Great customer service. Anyone who has anything to say about this bank obviously had one bad experience and …
There was fraud on my business account and I called in to report it. I spoke to a customer care rep first than she transferred me over to the fraud department. The agent I spoke to was very unprofessional and laughed at my situation because …
The Camden Branch has absolute horrible customer service. Trying to contact someone is near impossible. After numerous phone calls, and messages over 3 weeks regarding a HELOC application, I was abruptly informed it was denied because I …
Great people, great service, legendary service
I have no idea what happened to this place. They used be be decent but now they are absolutely terrible.
No problems at all.
The worst phone service ever been waiting on hold for 1 hour and 47 min and counting just so that I can pay my car payment and ask what my account number is this is horrible it’s a Wednesday they really need a call back option if they are that short staffed
Dover is a trusted partner with the knowledge, products and services to assist business members in growing their companies –
i’ve had this bank my whole life and never have an issue 🥰 very friendly and welcoming. quick service. …
Been with Dover FCU and have never had any problems with them. Everyone is very friendly and considerate.
If someone, anyone would have picked up the phone, they would have had a customer because their rates for 48 and 60 month loans are very decent….
Please don’t use this bank . Go to td bank. Wayyyyy better. Nothing but problems with Dover federal credit union.
Paid 300$ on my car payment and they put my money on my ex fiancee vehicle. We only had the same address …my name was never listed on his Toyota fj cruiser. I have a Chevy Malibu. He has lived in Texas for 3 years now. It was hell getting that straightened out.
They now charge you 4 dollars if you pay your bill on the phone. And if you do it online they still charge you 4 dollars for the first time setting up the payments. Talk about squeezing money from people. Will close my account once I pay my car off. That’s crazy.
This bank use to be great. But now ive been on hold for over an hour with no one answering. My card was blocked for no reason, and no notification was given, just declinded. Was told i had to come in or call when i used the message center. …
Worst financial institution on the planet. Ridiculous hold times and the “customer service” reps are rude. A little tip… the customer isn’t always right but the customer is always the customer.
So I had an account since I was 15 years old. Paid any and all money I owed, even money I didn’t owe to stay in good standing. I decided to check on my account and found they stole my money and closed it. They have all my contact …
I have been with this bank almost twenty years, one of my first accounts. Just found out they have been charging me ridiculous inactivity fees, then closed my account once balance was deleted. All without any email notifications. I had no …
Worse bank I’ve ever had. In the process of switching banks because they never have the instant debit card machine up and running. I have went to every location in Kent county trying to get a new debit card because I can’t wait 10-14 …
Call Rabobank never reach anyone to ask a question they got a money transfer and never put it in my account for 2 weeks
Everything is slow with them. Their loan process takes a long time and you will need to reach out to them to keep the process moving. They’re not helpful with your financial needs.
Someone hacked my checking account and my online banking was locked. Four days later I’ve done everything I was told to do and went into the branch only to be told that I CAN NEVER HAVE ONLINE BANKING ON MY ACCOUNTS because of the fraud. …
This is the worst credit union I have every experienced. They put out this quota as if they are truly for the people/community but truly they are not. First of all I applied for a loan and I asked for some simple information and the loan …
Never had an issue with this bank. Best bank hands down. I dare not go to another bank that charges you fees to hold my money. Great customer service. Anyone who has anything to say about this bank obviously had one bad experience and …
There was fraud on my business account and I called in to report it. I spoke to a customer care rep first than she transferred me over to the fraud department. The agent I spoke to was very unprofessional and laughed at my situation because …
The Camden Branch has absolute horrible customer service. Trying to contact someone is near impossible. After numerous phone calls, and messages over 3 weeks regarding a HELOC application, I was abruptly informed it was denied because I …